Name: Truckee Donner Lodge
Address: 10527 Cold Stream Rd, Truckee, 96161, US

8/10

Excellent

01 Aug 2026

Gabriella

We were pleasantly surprised to find out that the pool and hot tub had been repaired, so we could enjoy some time relaxing there. Good price with breakfast included. Not too far from the center by car.

10/10

Exceptional

29 Jul 2026

Mark

Reasonably priced because it's a bit outside of town. (5 minutes). Comfortable rooms/beds.

2/10

Poor

28 Jul 2026

Matthew

Look elsewhere in Truckee. The property suffers from poor upkeep and broken facilities that clearly aren't being maintained.

When we brought up these issues, staff and management refused to communicate or take any accountability. Total lack of basic customer service. Save yourself the headache and book somewhere else.

6/10

Pleasant

26 Jul 2026

Czar Louie

1

10/10

Exceptional

22 Jul 2026

George

The room was quiet, check in and out easy, breakfast filling but pancake machine busted, pool was closed. Price was inexpensive.
Would stay again.

8/10

Excellent

21 Jul 2026

Denise

Very good value hotel. Bed was comfortable and staff are helpful. The only thing that I can say is about the pool. It was unavailable while we were there but it was not made aware when we booked.

6/10

Pleasant

20 Jul 2026

ALI

The property was clean and well maintained. Breakfast was also hot and good. My complaint is about pricing. I reserved a room for Friday night on Thursday through Expedia They claimed they only had one room left at that price which I paid. The next day they had the same room for half the price that I paid. They also said they had 5 rooms available. I feel I got reaped off by Expedia and this hotel.

It is time to NOT trust Xpedia.

Friends

10/10

Exceptional

18 Jul 2026

Wilfredo

Excellent

8/10

Excellent

18 Jul 2026

Dorsa

Was a good, clean and comfortable room. Nice staff and pleasant ambience. Very good location to be close to everything. Only issue was the curtain would not close to block the light.

2/10

Poor

17 Jul 2026

Shwanasheel

927 characters · 162 words · 👔 Formal · English

The room was excellent; they provided us with a rollaway bed at no additional cost. The staff during check-in 7.15.2026 9pmish was helpful; I inquired about the latest check-out time, and she informed me it was 11:30 AM at no extra charge. However, when I left at 11:18 AM, on 7.16.2026 another staff member claimed I was late and that there would be a fee. I explained that I had specifically asked the front desk representative the night before about this. In the future, I will ensure to obtain this information in writing. The lady I spoke with on July 16, 2026, was very accommodating and assured me that it needed to be approved but not to worry about the charge. She prioritized customer care, which was greatly appreciated. Breakfast was served from around 6:00 AM to 9:30 AM, which was ideal. They could consider adding bacon and potatoes to the menu, though. Parking was complimentary. Overall, it was a wonderful experience for my one-night stay. I recommend investing in waterproof or better-quality shower curtains could be beneficial. The water from the shower was outside the bathroom, resulting in a somewhat messy environment.

6/10

Pleasant

17 Jul 2026

Ramona

The room and toilet are quite old. It’s okay for the price.

10/10

Exceptional

14 Jul 2026

Denny

Great place to stay! Beautiful and quiet! Everything about this place was spotless!

Partner

10/10

Exceptional

13 Jul 2026

Christian

Thanks

10/10

Exceptional

11 Jul 2026

Maribel

Breakfast was sumptuous. It wasn’t continental but a full breakfast.

Partner

8/10

Excellent

07 Jul 2026

Laura

Check in was easy. Room ready

6/10

Pleasant

06 Jul 2026

MaryAnn

The pool ans hot tube were closed for the 4of july

Family_with_children

10/10

Exceptional

04 Jul 2026

Bryan

Very nice staff and very clean, good continental breakfast. Would stay there again 😉👍

Partner

10/10

Exceptional

02 Jul 2026

Francesca

Location is easy, even though a bit noisy, breakfast is good and abundant, place is clean.

Family

6/10

Pleasant

02 Jul 2026

Julie

The hot tub and the pool were not functional. The TV did not have any good channels for movies to relax. The staff was OK, but not extremely helpful with trying to park an RV.

Partner

8/10

Excellent

01 Jul 2026

C.

We stayed there while the roads were closed. The front desk was so amazing!

10/10

Exceptional

01 Jul 2026

Kristin

Great location

8/10

Excellent

30 Jun 2026

Jennifer

Comfortable, clean rooms. We are repeat customers. Noticed this time the pillows were lumpy.

Partner

10/10

Exceptional

29 Jun 2026

Jamie

Great place to stay

10/10

Exceptional

29 Jun 2026

James

This was right off the freeway and perfect for my work needs

Self

8/10

Excellent

29 Jun 2026

michael

Good clean rooms. Breakfast was very good for being continental. For the price it was a nice decent stay. Only negative was the pool was closed.

Family_with_children

10/10

Exceptional

29 Jun 2026

Janet

Excellent!

Family

10/10

Exceptional

28 Jun 2026

Scott

This is a nice hotel

10/10

Exceptional

28 Jun 2026

Neidra

Great rooms and great breakfasts. Conveniently located for our destination. Everything was very nice. Thank you!

Family

10/10

Exceptional

27 Jun 2026

Erica

Nice stay. Staff was wonderful and we had a nice room.

Partner

10/10

Exceptional

25 Jun 2026

Paulette

Excellent staff: friendly and helpful
Nice local pictures
Book lending library
Healthy breakfast
Good location

6/10

Pleasant

24 Jun 2026

Alyssa

Pros: Parking was easy, very clean rooms, and it was quiet. Cons: Downside was the pool and hot tub are closed, it says, until July 18th, 2026. I specifically booked this place months in advance for their pool and hot tub, so that was a let down. Nothing special about the rooms, they are very standard.

Family

6/10

Pleasant

23 Jun 2026

Wende

We've stayed here in past years and really enjoyed it. The pool is small, but the pool and spa are a pleasant place to relax. We like the refrigerator and microwave in the rooms, and the water-filling station in the lobby.
This time, we found out the pool and spa were closed once we got there. They were able to send us a Welcome message, but not a message about their amenities being unavailable. When I spoke to the general manager about getting a credit on our bill for lack of advertised amenities, she said that they couldn't do that because I booked with a third party. When I went back to the front desk when we were checking out later, I asked if they could credit us the resort fees, and was again told \"no\", Both times, they offered to book a future stay at a \"decent price\" for specific dates this year. Since we have no immediate plans to return this year on a specific date, they were unable to offer a solution.
Although it's been painted and well-kept on the exterior, the place is really looking worn on the inside - chipped paint, old bathtub, old bathroom counter/sink, discolored washcloths, missing stones in the stone flooring in the lobby hallway. The front desk staff are friendly, but don't seem particularly professional, especially the general manager, who didn't seem very confident or well-informed. It feels like this hotel is not going to be in business much longer, which is sad.

Partner

10/10

Exceptional

22 Jun 2026

Theodore

Great place!

4/10

Poor

22 Jun 2026

Peter

I chose this hotel at short notice noting that it included a hotel swimming pool. To complete my booking I accepted the clause for no cancellation.
When I arrived and checked in at the hotel I then enquired about access to the pool. I was advised that the pool was not available due to a malfunction. I discussed with Destiny Martinez, who identified herself as the hotel manager. I received no apology for the hotel not providing listed features.
On my departure I enquired abut any availability for additional nights and the possibility of the hotel offering some preferred rate for additional nights. Her response was that any additional nights would need to be booked via hotels.com. I did not contest this assertion (was she correct?) as she added that they had no availability and the point seemed moot. My argument is with the Hotel, I was very upset by their not making any apology

Self

8/10

Excellent

21 Jun 2026

Vera

Breakfast was not that great

8/10

Excellent

20 Jun 2026

Annette

This could have been a really good rating if the spa worked and the shower hardware worked properly.

10/10

Exceptional

17 Jun 2026

Andrea

I loved their coffee machine! Staff was very friendly.

Family_with_children

10/10

Exceptional

16 Jun 2026

Hugo

Modest but clean. Nice continental breakfast. Friendly staff. I would stay here again.

Family_with_children

10/10

Exceptional

15 Jun 2026

Manuel

Mice and clran.

Family

10/10

Exceptional

15 Jun 2026

John

Clean, easy access to things, good breakfast.

Partner

10/10

Exceptional

15 Jun 2026

Douglas

Fantastic place to stay and make the 30 minute drive to Reno. Quality rooms and amenities. Downtown Truckee easy to get to without getting back on the highway. Plenty of places to eat and hang out.

Self

10/10

Exceptional

15 Jun 2026

Marlon

The hotel offers a continental breakfast, but I hope they can provide more variety and different breakfast options each day. So far, the bed has been very comfortable. Overall, it was a great stay, and I would definitely come back and stay here again.

Self

10/10

Exceptional

14 Jun 2026

Peter

Nice location. Rooms very comfortable and well cared for with bathroom fully stocked with

Self

8/10

Excellent

14 Jun 2026

Geneva

The views of the property were amazing. However the hot tub did not work. They only have one washer and dryer, someone had it tied up all night. I had to rush and get it started in the morning before taking off. The app was very helpful to let me know when it was done however! The hotel is very dated but the front seat staff was nice.

Family_with_children

10/10

Exceptional

13 Jun 2026

Matthew

N

Family

10/10

Exceptional

10 Jun 2026

steve

Easy and free parking. Easy and fast registration. Rooms are nice and clean.

Business

10/10

Exceptional

10 Jun 2026

Mehrdad

Very reasonable prices for a basic but comfortable room

Friends_and_family Friends

8/10

Excellent

08 Jun 2026

Blanca

No me gustó la limpieza, había mucho Pelo en el baño y huele un poco feo el cuarto, todo lo demás muy bien

10/10

Exceptional

07 Jun 2026

Carolyn

A lovely property in a good location. Very nice breakfast and the staff very helpful.
Parking easily available. Nice sized room
and easy to get to downtown Truckee.

10/10

Exceptional

04 Jun 2026

Nancy

It was a wonderful stay!!

Self

10/10

Exceptional

03 Jun 2026

Amber

I was pleasantly surprised with this hotel. The location was very convenient, right off of the freeway. It was in a quiet location, but still close to amenities. There's a great deli/brew house next door. The hotel was clean and comfortable. I will stay there again.

8/10

Excellent

01 Jun 2026

Wilson

Nice, clean no frills hotel. Great location next to Donner State Park, decent free breakfast. Room clean and quiet.

Self

8/10

Excellent

31 May 2026

Burcin

We don’t have a whole lot to complain about, so 4 stars is harsh, but Expedia didn’t give a 4.5 star option. It was a clean and quiet hotel where the rooms and public areas were all in good shape. (We didn’t have time to use their spa and pool.) If we were to stay in this area, I wouldn’t mind picking this hotel again. (I might prefer a different lake for water activities to avoid the freeway noise at Donner Lake, but that’s not the hotel’s fault.)

On the negative side, the young woman at the reception wasn’t exactly friendly and did not know much about how to go boating or kayaking in the Donner Lake next door. The breakfast did not have a lot of choices, but it was decent (except for the waffles). Breakfast counter area should be designed better though. All of the high demand items (fridge, toaster, coffee, pastries, jams) were all in the same narrow corner, creating a traffic jam, while three quarters of the straight side of the counter stayed wide open.

Family_with_children

10/10

Exceptional

30 May 2026

John

Nice property, great location

Partner

8/10

Excellent

30 May 2026

Paul

Clean and nice room

10/10

Exceptional

30 May 2026

Jesse

Our stay was really nice. The staff were super friendly and helpful. The room was clean and had all of the expected amenities. I would definitely stay here again.

Family

10/10

Exceptional

30 May 2026

Tomas

Great hotel, clean and comfortable. Breakfast very good. Very nice employees. Not downtown but there is a FREE city bus every hour on the hour that stops across the street from hotel, (TART). No need for a car.
Nice 3 block walk to Donner lake Museum, and 1.5 miles walk to Lake Donner. So beautiful.

Self

2/10

Poor

29 May 2026

Rolando

Nothing

Self

10/10

Exceptional

29 May 2026

Jutta

Helpful front desk to accommodate my disability

Friends

10/10

Exceptional

29 May 2026

Karine

We enjoyed our stay so much friendly helpful staff. Perfect location and a great price. We would drive out of our way to stay again! Thank you all for a great cpl. Days.

Family

2/10

Poor

27 May 2026

Ryan

Complicated review - night time the front desk girl was awesome. Thank you! The morning person, I think there’s a humanity that is sadly, going away. No one was at the hotel but me and a few cars and I needed a little more time to work. Policy is let’s get as much money as possible, kindness would have noticed the slow middle of the week day and said ‘no problem! To an extra 30 minutes to an hour in the room. I would have tipped the cleaners for the kindness. Leaving at noon is not uncommon and the night time girl said just give them a call, they should be able to accommodate that for you. It’s like everyone now are just enjoying the power trip of being UNKIND right when they can be. It’s rather odd as the original review was going to be amazing and i would recommend this place. But it’s just so odd to be unnecessarily dismissed for such a small gesture. No ‘can I stay til 2’ nothing of the sorts. I asked can I leave before noon and policy states I have to pay more. If it was busy, I could understand. No one else around! So this is basically a message saying staffing is so incredibly critical and kind people should operate the front desk. Some people with some common sense. I said ‘I thought you would be kind…but thanks for letting me know’. ‘Yes no problem sir’. I would rather have an AI hired so I know to expect a very dismissive unkind response. Very unfortunate departure. The night girl was awesome!

Self

8/10

Excellent

26 May 2026

Sherry

The motel was wonderful. Breakfast left everyone in the room a bit ill. You could tell a mouse had been tunneling through the raisin bran cereal. There were two definite tunnels that could be seen through the clear plastic containers that could only have been made by an animal. Everyone was talking about it. No one ate cereal!!! The mouse must have been removed but the cereal was still put out for customers to eat. Sad.

10/10

Exceptional

26 May 2026

Kenneth

Great place to stay for the price, location and the atmosphere of the hotel. Will definitely book it again if I need a place in Truckee!!!

Partner

6/10

Pleasant

25 May 2026

joseph

Staff was not welcoming at check in. Room was just ok. Bathroom had broken tiles on the floor. Didn’t seem very clean. The free breakfast was a mad house. Not easy to get into the area. We choose to eat else where. We will not be coming back

Partner

10/10

Exceptional

25 May 2026

Muhammad Sarmad Saleem

It's a nice place to stay, tucked away in the mountains, close to Olympic Valley. We had a good stay there with the family. Breakfast was included which was very convenient. Parking was easy.

Family_with_children

8/10

Excellent

21 May 2026

Bonnie

I accidentally made a reservation at this hotel and the quickly canceled. I got the day wrong. I apologized when trying to get a hold of the hotel, left numerous messages but no one acknowledged or called me back. I was charged.

Partner

8/10

Excellent

18 May 2026

Manish

I had a wonderful stay at the lodge! The property has a lovely rustic charm, and my room was exceptionally clean. The only downside was that the staff at the front desk weren’t very friendly or welcoming. Other than that encounter, everything else was very good and I really enjoyed my time here.

Family_with_children

10/10

Exceptional

17 May 2026

Robert

Beautiful and quiet.

Self

10/10

Exceptional

11 May 2026

Spence

AC was good, food plentiful. Quiet. I requested a room opposite the main road., and I got that.

Partner

8/10

Excellent

10 May 2026

CARMEN

We need a pool brotato why was it covered 😭✌️🥀

Family_with_children

8/10

Excellent

09 May 2026

Daniel

Tucked away in a cozy corner away from highway noise! Very comfortable!

Partner

10/10

Exceptional

09 May 2026

Martha

Very nice place for a reasonable price

10/10

Exceptional

08 May 2026

DIANE

Great place

Partner

2/10

Poor

07 May 2026

Rebekah

No working hot tub. Rude Management. Very dingy rooms. I don't recommend at all.

Self

8/10

Excellent

07 May 2026

Manuel

Wish there was a gym and breakfast started earlier for people who are early birds.

Partner

10/10

Exceptional

05 May 2026

Cheryl

The room was very spacious. A/C was quiet. An absolutely beautiful property.

Self

10/10

Exceptional

05 May 2026

Alejandro

Our stay was great! Dana was super helpful and friendly. The rooms was clean and comfy.

Friends_and_family Family

8/10

Excellent

04 May 2026

Walt

Clean room, easy check in, and handicap parking great.

Partner

8/10

Excellent

03 May 2026

Lindsey

Place was great. The beds were very hard though.

Friends_and_family Family

10/10

Exceptional

01 May 2026

Charles

This was a great place to stay. Breakfast in the morning and clean rooms! What else do we need?!?! Also very affordable

Partner

10/10

Exceptional

30 Apr 2026

Caleb

Our hotel experience at Truckee Donner Lodge was excellent. The breakfast was simple, but so yummy! My husband and I highly enjoyed our stay.

Partner

10/10

Exceptional

29 Apr 2026

Andrew

Great breakfast | Comfortable climate control

Friends

8/10

Excellent

29 Apr 2026

Kathleen

The pillows on the bed were really small. No extra pillows or blankets in room. No tea in room. Otherwise, good value and clean. Nice shower head.

Partner

10/10

Exceptional

27 Apr 2026

Jason

Good

10/10

Exceptional

26 Apr 2026

Mehrdad

good hot breakfast included. room quality and cleanliness good

Self

6/10

Pleasant

26 Apr 2026

Bryan

Everything about this hotel is average or cheap. Cheap toilet paper, cheap breakfast (also slow), cheap coffee, old outdated room. For the price I expected more.

10/10

Exceptional

25 Apr 2026

shelagh darcy

Clean and comfortable room. Fresh and hot breakfast

10/10

Exceptional

24 Apr 2026

Sirinapa

Great Breakfast, good location

10/10

Exceptional

21 Apr 2026

Catherine

Basic lodging near Truckee, 24-hour coffee and an outdoor spa were nice perks. Staff was friendly and helpful. I'll be back.

Self

10/10

Exceptional

20 Apr 2026

John

Breakfast was Spartan but still hot and delicious. Rooms were large. Bed was comfy. The hotel was quiet, for the most part, and the a/c worked great. I'd stay again!

Self

10/10

Exceptional

18 Apr 2026

Symon Kevin

Clean room but the curtains I couldn’t close it all the way

10/10

Exceptional

17 Apr 2026

Janelle

We really enjoyed our stay. The hot tub was a nice addition and the morning breakfast was just what I needed to get my day started beds were decent pillows were comfy. Would stay there again for sure.

Friends_and_family Family

10/10

Exceptional

15 Apr 2026

Lidia

Everything was amazing

8/10

Excellent

15 Apr 2026

Jason

Good

10/10

Exceptional

14 Apr 2026

Tewolde

left before breakfast, did not try AC.

Family_with_children

10/10

Exceptional

12 Apr 2026

Serina

Had a great stay , just wish they had shovels and squeegee’s for windows and car for snow more available and possibly a better complementary late checkout. I did love the room , breakfast and it wasn’t far from things . Staff was nice and I would stay again .

Family_with_children

10/10

Exceptional

12 Apr 2026

Chris

Breakfast was great. Room was clean, staff was nice. Definitely would stop here again.

Family_with_children

10/10

Exceptional

09 Apr 2026

Christopher

Clean room, good WiFi, great staff.

Self

8/10

Excellent

08 Apr 2026

Priya

We had a comfortable stay for 1 night. The lodge is located close to the ski resorts . Truckee downtown is also a short drive away. The bed was comfortable and the bathroom was clean. The breakfast area is pretty small and there wasn’t enough seating for us. Breakfast offers the basic options.

10/10

Exceptional

07 Apr 2026

Kyle

Very courteous staff, simple but clean and easy to get around… fantastic little base for Tahoe and Truckee excursions!

Leisure Self