Yooma Urban Lodge Tour Eiffel

France , Paris
Paris, Quai de Grenelle, 51
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100 reviews shown

10/10

Exceptional

09 Mar 2026

Katherine

Great stay - room was perfect for our family of 5. Staff were helpful and kind. Would definitely recommend!

Family_with_children

10/10

Exceptional

09 Mar 2026

Brent

Great Location, amazing staff and super efficient.

Partner

10/10

Exceptional

23 Feb 2026

Gevik

Nice place to stay, friendly and helpful staff. Good place for kids and quiet neighbors and walking distance to restaurants and shops. Close to Eiffel Tower ( around 10 minutes walk)
If you are public transportation users is not for you. Is far from City center and historical paris

Family_with_children

8/10

Excellent

07 Feb 2026

lauren

Great hotel very close to Eiffel Tower ideal if you have children as there is free arcade games and pool tables they even give you sweets on check in shaped like the Eiffel Tower which I thought was a nice touch. Room was clean with nice big windows, clean bathroom and plenty of charging stations. WiFi was good too. To make this hotel perfect I would have loved to have had a kettle in my room. They could even charge a bit more to add the kettle or something I wouldn’t mind as the hotel is good value for money in general would say again and recommend.

Leisure Family

10/10

Exceptional

04 Feb 2026

Sajmir

Very pleased with service, room very clean, location spot on

Friends_and_family Family

10/10

Exceptional

30 Jan 2026

Roger

Staff was amazing from checking to the fellas at the bar at night! Great people and great service!

Leisure Family

10/10

Exceptional

29 Jan 2026

Aamina

Great customer service, clean rooms close proximity to everywhere easy to get to

Friends_and_family Friends

10/10

Exceptional

21 Jan 2026

Jesse

The amenities and staff were fantastic. The kids can play while mom and dad sit and relax after a long day. Very family friendly.

Leisure Family_with_children

10/10

Exceptional

06 Jan 2026

Celia

Really well geared for families. Great location and very friendly and helpful staff.

Leisure Family

8/10

Excellent

02 Jan 2026

Marisel

Room was nice, but the staff a little bit rude.

Friends_and_family Family

10/10

Exceptional

01 Jan 2026

Kenneth

Clean. Close to bus/metro stations. Walking distance to Eiffel tower and a big grocery store for snacks/drinks. Free arcade/pool table in the lobby. It was a hit with my kids. Staff were great /friendly

Family_with_children

10/10

Exceptional

31 Dec 2025

Dorian

My kids LOVED the hotel. They were so sad to leave. Bunk beds were a huge plus. There were so many activities for the kids to enjoy. We had game night, the kids made new friends and I was able to relax. I already told all my friends if they’re ever in Paris with kids book this hotel!

Family_with_children

10/10

Exceptional

31 Dec 2025

Kandyce

The room was clean and we had enough room for our family of five. The front desk staff was helpful and offered water refills, which was so incredibly helpful and appreciated on the warm days when we stayed.

Leisure Family

10/10

Exceptional

23 Dec 2025

Jennifer

Great location

8/10

Excellent

22 Dec 2025

CARLO

Buena ubicación, camas cómodas, el cuarto es pequeño pero funcional. Que incluya desayuno es un plus.

Si llegas antes de la hora de check in, puedes dejar las maletas en un locker (pagado). Hay estacionamiento (pagado) pero hay que reservarlo con anticipación.

8/10

Excellent

21 Dec 2025

Claudia

Hotel is ideal for families. Rooms have bunk beds for children. Not enough room for suitcases but they have some storage boxes. Good size bathroom. Large lobby with games like pool table etc.
Safe area. Walkable to Eiffel Tower and restaurants.
Close to the river if you are leaving on Viking river cruise.

Leisure Partner

10/10

Exceptional

14 Dec 2025

yanelis

Amazing stay. Front desk staff really friendly. Bar open till 11 pm which is really convenient offering drinks and food.
Buffet in the morning with an extra charge plenty of delicious croissant yogurt jam cheese. Went with 2 kids and they had a lot of fun. Returning again for my next trip to paris

Leisure Family_with_children

10/10

Exceptional

13 Dec 2025

Francesca

Great location. Cool hotel. Great for kids. On each floor there is a great room with kitchen microwave and kettle. On here is also a large sink style bath for little ones and a larger shower room. Ideal for families. Downstairs there is also a sauna and gym as well as a larger shower. There is also a washing machine that’s €5 and a tumble drier €3. All in all very clean and functional hotel.

Leisure Family_with_children

10/10

Exceptional

07 Dec 2025

Douglas

We have 5 adults and 1 child and we fit okay in the 4 bunk and double bed room. No place for luggage really but other than that it was a great stay with comfy beds! Check in was a breeze.

Leisure Family

10/10

Exceptional

01 Dec 2025

Ronette

This hotel was fantastic. We are a family of 4 and stayed in the bunk bed+king room. The room provided great space, especially because the space planning was very well done, little details (like collapsable table, privacy screens on the bunks, luggage storage space under beds) made all the difference. The location is great-- with access to a shopping area with plenty of restaurants and a light walk to the tourist areas around the tower. Fun lobby experiences and amenities like kitchens were fab.

Leisure Family

10/10

Exceptional

01 Dec 2025

Leopoldo

Everything was great! Me and my family really enjoyed!

Leisure Family

10/10

Exceptional

01 Dec 2025

David

Really cool and trendy setup that worked well for the whole family. We had a room with a queen bed and four bunks. The video games in the PacMan themed lobby were a huge hit. Breakfast buffet at the restaurant was easy. Late night pizzas were a hit also after a few long days. Location is walkable to Eiffel Tower and not too far from several train, metro, and bus stops. Staff was helpful. All around great experience.

Leisure Family

10/10

Exceptional

01 Dec 2025

Roger

We stayed in this hotel the night before joining a Viking River Cruise which docks right across the street. The hotel was incredibly convenient for that. Since we were only there one night, we got a small room... And it was very small - it was hard to open two suitcases in there, but since it was only one night, we didn't care. Facility was very clean, staff was friendly and helpful, and we thoroughly enjoyed the quality and convenience of the breakfast

Leisure Partner

10/10

Exceptional

30 Nov 2025

Jany

Great place , too close to the E Towel.

8/10

Excellent

30 Nov 2025

Rosie

Room was good, locations it’s amazing.
Breakfast it’s poor but ok

Leisure Family

4/10

Poor

28 Nov 2025

Manuel

Got the room with the double bed and bunk beds for a family of four. Room was incredibly small, had to squeeze around bed and wall small. On one occasion cleaning staff didn’t clean room. Front desk staff were incredibly distracted and uninterested in being helpful or interacting. Biggest complain as the room was cold and when I complained the thermostat in our room didn’t seem to be functioning I was told twice it would be fixed only to find out there was never a request for maintenance placed. When I complained they gave us a space heater for the room which took up more space in an already very small room.

Friends_and_family Family

8/10

Excellent

27 Nov 2025

Summer

Service, room, location

Friends_and_family Family

10/10

Exceptional

27 Nov 2025

Nicoleta

Clean room, friendly staff

Leisure Family

4/10

Poor

26 Nov 2025

Thi Hanh

We stayed here for two nights, and overall it was just okay. The room felt cramped, especially considering it was meant to accommodate six people. The bathroom was also quite small, and there wasn’t much space to keep our luggage. Breakfast options were limited. Front desk were friendly and welcoming though. Unfortunately, we wouldn’t choose to stay here again.

Leisure Family_with_children

8/10

Excellent

23 Nov 2025

Suki

Food was nicely presented and pretty decent for the price we paid for the hotel room.

Overall a relatively relaxed and affordable place to stay whilst in Paris

Leisure Family_with_children

10/10

Exceptional

21 Nov 2025

WIilfredo

La habitación impecable fabulosa. El personal muy amable y las facilidades excelentes.

Leisure Partner

10/10

Exceptional

12 Nov 2025

Carlos

I’d stay here over and over again!

Leisure Partner

4/10

Poor

09 Nov 2025

Rosario

Ive stayed here before and usually its a great experience. This time around my luggage was broken by housekeeping. We informed the front desk but there was no manager available. We had to depart to not miss our flight. Ive sent two messages to far since then (checked out more than a week ago) and no response. Very upsetting.

Leisure Partner

6/10

Pleasant

07 Nov 2025

Jaidah Marshele

The rooms are too small. My television did not work

Leisure Family

10/10

Exceptional

06 Nov 2025

Bobby

Ambience is nice! Clean room. Nice staff.

Leisure Family

8/10

Excellent

06 Nov 2025

Plamen

Good location

4/10

Poor

23 Oct 2025

John

Inside was nice. Until you need something for your room like a plunger, u have to wait in the lobby till they find one and you have to return it. And if the maintenance worker has to go to your room they make all types of noises

Leisure Family

8/10

Excellent

20 Oct 2025

Katrina

Very close yo the Eiffel tower. The vicinity is a bit sketchy and dirty. Elevator to the hotel was dirty and smelled like pee.

Leisure Family_with_children

10/10

Exceptional

20 Oct 2025

Laura

We had a quiet night sleep. Parking on site was excellent. Great location. Nice variety at breakfast.

Friends_and_family Family

10/10

Exceptional

15 Oct 2025

Jennifer

El hotel nos gusto mucho, es comodo. Esta cerca de la torre Eiffel, el personal muy amable. La opción de desayuno muy bueno.

Leisure Family

10/10

Exceptional

15 Oct 2025

Lynn Margaret

Excellent hotel, quirky interior and reception. Kids loved the interactive games and bunk beds in the rooms.
Super location, walking distance to tower and paris attractions!
Staff lovely, fiendly and accomdatimg!

Leisure Family

10/10

Exceptional

07 Oct 2025

MICHEL

We really enjoyed our stay. It is very close to the Eiffel Tower, dining, and shopping. Staff was excellent! Would definitely stay there again. The rooms are a little small.

Leisure Partner

10/10

Exceptional

03 Oct 2025

Heather

A really cool place to stay with kids. The lobby is full of free games. They offer free water refills. The staff was so nice and helpful. The room was tiny like a cruise ship cabin. But the space was well used. Very clean and modern hotel that was near the eiffel tower.

Leisure Family

6/10

Pleasant

30 Sep 2025

Verified traveler

The concept of the rooms is centered around ergonomics, aiming to accommodate more people. However, the cleanliness of our room was subpar. The walls were rusty, the sink had a slow-moving water supply, and the bed sheets were in poor condition. Given that the hotel is family-friendly, I expected higher standards of cleanliness. While the common areas were clean, the idea of having families share games onsite was a positive aspect that made our stay tolerable. My pre-teens and teenagers enjoyed playing games after our sightseeing activities. The location was convenient, being less than a 10-minute walk from the Eiffel Tower and other tourist attractions. Will I consider staying at this hotel again in the future, maybe notS some receptions were kind the Spanish speaking girls did not get their name. The male receptionist did not make me feel comfortable or welcome. The neighborhood felt safe

10/10

Exceptional

26 Sep 2025

Aprilynn

Convenient and good complimentary breakfast

Leisure Friends

10/10

Exceptional

23 Sep 2025

Laura

Great stay with a family of 5

Leisure Family_with_children

10/10

Exceptional

21 Sep 2025

GOLDA

Perfect location! Walkable to Eiffel Tower -about 15 mins . Our room AC was not working but they gave us 2 fans which were fine . This is our second time being here - that tells you a lot by itself !

Leisure Friends

10/10

Exceptional

19 Sep 2025

Marina

Amazing hotel, great location, good price, family of 5.

Leisure Family

8/10

Excellent

16 Sep 2025

Anna

The location was great walk about 20 minutes to Seine River and catch the hop on and hop off boat (Batobus cost 24 euro for 24 hours or 27 for 48 hours). The mall was around the corner and we ate at PanAsia, food was delicious and fresh. The room reading light close to the window doesn’t work. The room ceiling light was not bright at all and I have to use my flashlight to look for my stuff in my luggage.

Leisure Partner

10/10

Exceptional

16 Sep 2025

KARLA

Excelente ubicacion, a pocos minutos de la torre Eiffel, personal muy amable muy buena atención

Friends_and_family Family

2/10

Poor

02 Sep 2025

Muhammad

Poor experience

Our stay at Yooma Urban Lodge Paris was deeply disappointing. The accommodation was cramped for a family of four, with dirty floors and stained curtains that gave the room an unkempt feel. Breakfast options were extremely limited and of poor quality, and several arcade games — one of the advertised attractions — were broken and unusable. Overall, it was a frustrating experience that fell far short of expectations, especially given the glowing reviews on Hotels.com, which did not reflect the reality we encountered.

Friends_and_family Family

10/10

Exceptional

01 Sep 2025

Bradley

The staff and sevices were good. It's safe, quiet and convenient location puts guests within easy walking distance of the city's most famous landmarks.

Leisure Family

8/10

Excellent

31 Aug 2025

Pamela

Tv didn't work throughout our stay

Leisure Family_with_children

8/10

Excellent

30 Aug 2025

Waqas

Nice quirky feel to the hotel, with a pacman theme. Plenty of things for kids to do (arcades and soft play area kept them occupied). Location was 10 mins walk to nearest metro station and 15 mins to Eiffel tower.

Leisure Family

2/10

Poor

29 Aug 2025

Mylene

Bad experience with this hotel

We were given a handicapped room which we did not asked, 1st min.of using the shower, the BR was flooded reaching the room, so I went to report to front desk ( they don't have a phone in the room so with every issue or need I have to go down)we were transferred to another room with a better BR, but this time the AC is not working. Really hot in the room. One receptionist was rude and said \"its a 3 star hotel dont expect an AC\" which was contradicted by a fellow staff. Their website said they have an AC so thats false advertisement if they don't as claimed by the rude staff. We ended up using 2 rooms, 1 to shower and 1 to sleep. Rooms are not located next to each other so it was really an inconvenience for us. We weren't able to rest properly, our 1st night in Paris was entirely ruined. We opted to just check out the next day and go to another hotel. Martial & Sandra reception crew were very nice who tried their best to help out. They gave me a hard time too contacting their manager, they told me they don't have manager on the weekend, I went back Monday and still they said they don't have a manager to talk to. Finally, I was able to talk to a manager ,Victoria, who listened to all the issues I raised and agreed to give a refund on the remaining 2 nights we are supposed to stay ( still waiting for that) The rooms in this hotel are dark and feels depressing. It is closed to Eiffel Tower. They have a very rude receptionist. No fridge, no microwave,Breakfast average.

Friends_and_family Family

8/10

Excellent

29 Aug 2025

Bojan

Staff was friendly.. the rooms are tight but you know that already by looking at the pics. Amazing price for a family with kids. Bunk beds were a hit.. but small room. Suitcases were in the way lol. They lobby was stuffy, wish they would air it out.. that's my biggest complaint. But overall.. very pleased with what we got

Leisure Family_with_children

8/10

Excellent

25 Aug 2025

Olanrewaju

The property was very good. I wish the Air confidtioner was colder. Couldn't adjust the \"preset\" conditions.

10/10

Exceptional

22 Aug 2025

Princess

Everything good! Family friendly

Leisure Family

10/10

Exceptional

20 Aug 2025

Katie

Fab family hotel

Excellent location, beds super comfortable, great games and bar on site. Loved it.

Friends_and_family Family

10/10

Exceptional

19 Aug 2025

Sheliza

Easy accessible

Leisure Family

6/10

Pleasant

18 Aug 2025

Jennifer

Lots of things to do for kids! Air was out and had to move rooms but they fixed that for us! Would stay again!
2nd visit to this hotel in 2 years

10/10

Exceptional

15 Aug 2025

John

Close to Eiffel Tower. Kid/family friendly. Very helpful staff.

Leisure Family_with_children

8/10

Excellent

14 Aug 2025

Amber

Short walk to the Eiffel Tower, a train station and a cute cafe. They only have 1 washer and 1 dryer and they take coins only. Complimentary water at the bar but no complementary coffee in the morning.
Overall good place for the money.

Leisure Family

2/10

Poor

14 Aug 2025

eric

We stayed for one night during summer time. One of the things I was looking for is AC when I booked this hotel. You know what, the AC was broken when we checked in. I talked to one guest, who tole me the AC was broken couple of days ago and hotel didn't fix it. It was especially uncomfortable given the room is tiny and the windows couldn't be opened. Front desk provided a fan, but it didn't help much. My daughter

10/10

Exceptional

14 Aug 2025

Cailin

Great family hotel, free games and play rooms and good food.

Leisure Family_with_children

6/10

Pleasant

12 Aug 2025

Corrine

Place is hard to find if you get outside on a different side. I walked around the building block for 1/2 an hour (had no internet so knew it was there but couldn’t find signs). It was mostly quiet except when hubby got a dog that tried to bite him. The owner was on the top of the building and the dog was off leash.

Leisure Family

10/10

Exceptional

12 Aug 2025

Mark

Liked how convenient it was to the metro and eiffel tower making it easy to travel around. Good size, well designed, clean rooms.

Leisure Family

10/10

Exceptional

12 Aug 2025

Jack

Nice hotel and staff are very helpful and friendly. The carpark is gated and safe for the car. Overall would definitely stay here again.

Leisure Family_with_children

10/10

Exceptional

10 Aug 2025

Anup Kumar

I stayed with family and we enjoyed the stay. The location of the hotel is really good.

Leisure Family

10/10

Exceptional

09 Aug 2025

Geo

Very clean property. Family friendly. Close to all major attractions.

Leisure Family_with_children

10/10

Exceptional

06 Aug 2025

Thu

We had a great family stay at YOOMA Urban Lodge near the Eiffel Tower. The room was spacious, breakfast was delicious, and everything was perfect for our family of five. Sandra at reception was especially kind and helpful. Highly recommended!

Leisure Family

8/10

Excellent

05 Aug 2025

Rebecca

The air conditioning in the room was not working which made the room very hot

Leisure Family

10/10

Exceptional

03 Aug 2025

Kristen

Excellent family friendly option in a central location. The kids loved the arcades and games room, comfortable rooms and beds. Walk to Eiffel Tower, metro and shopping district.

Leisure Family_with_children

4/10

Poor

02 Aug 2025

Maricarmen

Good location and nice staff.
Air conditioner wasn't working. They said they were fixing it, but never happened.

Leisure Friends

10/10

Exceptional

01 Aug 2025

Frederick

Lovely hotel great staff and amenities for families

10/10

Exceptional

29 Jul 2025

Verified traveler

Thumbs up

We have stayed in Brussels and Paris at the Yooma and they are great fun hotels for kids

Friends_and_family Family

10/10

Exceptional

28 Jul 2025

Daniel

Very ideally located

Friends_and_family Family

4/10

Poor

26 Jul 2025

Samson

AC don’t work, service is bad. Tiny rooms

Leisure Family_with_children

6/10

Pleasant

25 Jul 2025

scott

The hotels ac didnt work everyone had to ask for a fan in their room. And the windows only crack it wasnt pleasant to sleep. The dryer also broke down so i had to dry my clothes after washing them on a heater. Should invest in more than 1 washer and dryer and ac that wprks. Besides that it was walking distance from the eiffel tower, clean, and staff was friendly.

Leisure Family_with_children

8/10

Excellent

25 Jul 2025

Denise

July 2025. A good stay.

Staff are friendly and helpful. 15 minutes walk to Eiffel Tower. Very central to visit Paris attractions. Hotel and rooms basic but comfortable. Very warm in communal areas. Good breakfast with very efficient service. Would stay again.

Friends_and_family Family

6/10

Pleasant

24 Jul 2025

Kelly

No air conditioning although advertised. We had to sleep with the window open so we got many mosquito bites because there was no screen. Room was above 27°C. Flannel sheets did not help. We woke up dripping in sweat every night. Staff was very kind and helpful.

Leisure Family

6/10

Pleasant

23 Jul 2025

Steve

Beds were clean and comfortable, and kids really loved the play room and arcade games in the lobby. The big problem was the air conditioning in our room \"worked\" (it blew some cool air) but did not cool down the room and we sweated all night. The next day someone from the front desk came to the room and checked the a/c and said \"that's just the way it is\", luckily the did give us a fan which was appreciated. Also luckily the weather cooled off a bit for the rest of our trip. Daily temps in Paris during our stay were in the mid-80's (F) ... if there had been a real heat wave going on I think this room would have been unbearably hot. I would not take the risk again for a summer stay here.

Leisure Family_with_children

8/10

Excellent

22 Jul 2025

Alisha

Kids love this place

This was our 2nd time staying here. The first time was great so we chose this hotel again. This time the laundry machines were out of service during our entire stay. This was a bit frustrating as I had called ahead before booking to ensure there was laundry on the premises as this was part of a longer trip. When I mentioned this to management they didn’t really seem to care. Other than that this place does still have a lot to offer. My kids loved the free mini arcade in the lobby and the play room. And the staff is friendly. Check-out was a bit slow. There is no iron in the room, but the one in the laundry room is usually available to use. The Eiffel tower is about a 17 minute walk away. And the Monoprix grocery store which is huge is about a 5 minute walk away. Overall I would still recommend this place. Just don’t count on the amenities.

Friends_and_family Family

2/10

Poor

21 Jul 2025

Daniel

A/C was not working during the whole stay. The window cannot open due to security. There was traces of blood in one of the door of one of the bunk beds.

Leisure Family_with_children

6/10

Pleasant

20 Jul 2025

Alex

Could be amazing, but let down

Great location and setup. Had all you need for a couple of night stay even though rooms compact. Would have been 9/10 but let down by non existent air-con (which they publicise as a selling point), and dismissive customer service when it was highlighted as not working to reception the morning after, I now know due to the fact she knew the aircon is poor for others aswell. Result was 2 nights unable to sleep properly in a heatwave!
If you can’t offer working air-con, no problem at all, just don’t miss sell to people who book expecting it working!

Friends_and_family Family

2/10

Poor

20 Jul 2025

Shinichi

Entire building’s AC was down. Told the room window will open when checking in only to find out they were fixed windows. Asked to have room changed which they did to a room with window that opens and was also provided with a fan which was ok during the night but staying inside the room during the day was unbearable. They did discount the room rate but still charged over €100 per night.
Restaurant also had no air flow or circulation (no open windows) which made having breakfast quite uncomfortable and was charged €15.

Leisure Self

8/10

Excellent

20 Jul 2025

Franca

Air conditioning wasn’t very good but they staff was kind enough to supply us with some fans.

Leisure Family

2/10

Poor

19 Jul 2025

Emely

No A/C for the 2 nigh

4/10

Poor

18 Jul 2025

Lindsay

Although the room has ample beds for a family the rooms were run down. Most outlets didn't work and the air conditioning stopped working throughout the entire building for several days. The staff assured everyone that if would be fixed each day but sadly it remained broken for many days. At the cost of the room and lack of necessities, I would avoid this hotel.

Leisure Family

10/10

Exceptional

18 Jul 2025

Verified traveler

Comfortable room with clever layout. Bunk beds did not have fully closing panels all the way around (the foot was open) which we didn’t realize from the photos ahead of time, but was not an issue for our family. Very friendly staff. Great location for visiting Eiffel Tower.

Friends_and_family Family

10/10

Exceptional

16 Jul 2025

juan

Excellent

Friends_and_family Family

10/10

Exceptional

15 Jul 2025

Viktor

Great hotel

Leisure Family_with_children

10/10

Exceptional

12 Jul 2025

Hasan

Excellent location, comprehensive services (laundry, storage, etc)…

Leisure Family

4/10

Poor

11 Jul 2025

daisy

Don’t stay here during summer,it’s uncomfortably hot.The AC is barely working even when I complain multiple times.My friend who came with us has to moved to another hotel.We stayed in a room for 6 people,it’s very tight no room for luggage so it’s miserable without an AC.

Leisure

10/10

Exceptional

11 Jul 2025

Jennifer

Awesome for kids

Leisure Family

6/10

Pleasant

11 Jul 2025

Joje

No coffee available in the room and you can’t bring any type of food in the room.

6/10

Pleasant

09 Jul 2025

Arlene

It is accessible to a lot of stuff. The staff is not friendly. The hotel’s air conditioning is not properly working. It is really hot in the lobby. The games machine is not working. It is poorly managed and way overcharged per room. Breakfast is free, which is a good thing, but it's not warm or hot.

Leisure Family

6/10

Pleasant

07 Jul 2025

Ryan

Great location, truly walking distance to the Eiffel Tower. Hotel and Room were okay, humid inside, musty smelling and not the cleanest. You get what you pay for and we only used it to sleep. Bunks were cool for the kids.

Leisure Family_with_children

10/10

Exceptional

30 Jun 2025

Steven

The property had a fun, family vibe with friendly staff. The rooms are small, but they make amazing use of the space.

Business Family

2/10

Poor

27 Jun 2025

Hari

I liked nothing about this property. It is way too expensive and not kept clean and not quiet. The front desk reception is not well trained and they are not focused on customer service. Go book a hotel that is a well established chain instead.

When we entered the room the first time, we found hair on the bed and decided to change the sheets ourselves. After reading through the reviews, I realize I am not the first one to report this. The cleaner was nice and did provide all the sheets I requested, but my complaint is that the sheets were not changed in the first place. If you plan to stay, I really recommend checking your sheets when you check in....

The second night we stayed there was fete de la music and there was a band inside the hotel. We didn't mind that as the music stopped sharply at 11pm. It turns out that was not the only band that night. There is a restaurant in the same building as the rooms, and supposedly this is not owned by the hotel. In any case, our room was right above the restaurant and that night they rented this place out to a wedding. At midnight, when the speakers were still blasting, I went down to request the hotel to stop the blaring and instead the front desk receptionist, Martial, was arguing with me why I should not stop a once in a lifetime wedding of someone who happened to rent a restaurant that is right below rooms where families with kids are supposed to sleep!! I had to go another time at 1am to complain again B4 blaring stopped

Leisure Family_with_children