Eiffel XV

France , Paris
Paris, 13-15 Rue Viala
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100 reviews shown

2/10

Poor

18 Dec 2025

Michelle

We were on the 3rd floor and the stairs up were dirty, the carpet hadn't been hoovered for quite some time, the hand rail was loose in places and didn't feel safe. In the room the shower was broken, bedside lamps were broken, a towel had a stain on it. We complained and was moved to another room but the bathroom was mouldy and there was a huge patch of mould from floor to window sill right by the bed. Refused to stay in it and was moved to another room but it didn't have anywhere to put our clothes in the bedroom, it was literally just a bed in the room, no kettle, no air con.They had only one other room but the receptionist said it also had mould in it so we had no choice but to find another hotel. We asked if we could have some sort of refund but we haven't heard anything from them.

Leisure Partner

6/10

Pleasant

17 Dec 2025

Smmea

It was an average hotel, provided what was needed. It wasn’t the dirtiest, but it could have been cleaner.

Leisure Partner

4/10

Poor

11 Nov 2025

Ronald

Room seemed dirty and hall smelled weird

Friends_and_family Friends

10/10

Exceptional

31 Oct 2025

Paulo

Greay staff , need to pay more attention on the room cleaness, found some razor blade underneath the bathroom
But overall all.went well

Leisure Family

10/10

Exceptional

20 Oct 2025

Noor

Very close to Eiffel Tower and great customer service!

6/10

Pleasant

16 Oct 2025

Jason

Small room, and restroom. No mini fridge. I’m not faulting the property because there was no claim that there would be. Small tight staircase. Great to just sleep, get up and go. Nice location within Paris.

Leisure Partner

10/10

Exceptional

30 Sep 2025

Leslie

Everything was very nice. From the desk staff to the room staff to the heating and water.

Be aware, there are stairs, many stairs 87 up to the 5th floor.

Leisure Self

8/10

Excellent

18 Sep 2025

genoveva

It's in good location

Leisure Partner

10/10

Exceptional

29 Aug 2025

Mercedes

The personal and the people that work there were extremely helpful and always helping us, the only thing that I didn’t like that the hotel didn’t have elevator, the location was great close to Eiffel Tower and a lot of Restaurants

Partner

10/10

Exceptional

02 Aug 2025

Verified traveler

Basic but good value for money, excellent location

Basic but very good value for money, excellent location. Breakfast was basic, which was ok for the price but i missed eggs or vegetables/salad. Free internet available.

Partner

10/10

Exceptional

31 Jul 2025

Nicolas

Our stay was great. They allowed us to check in quite early when our flight landed in the morning They made up the bed and provided clean towels daily, the room had tea and a tea kettle provided. The water in the bathroom tap was clean and drinkable, and the bathtub was a great touch after long days of walking. This was incredibly comfortable and offered much more than expected from a budget accommodation.

Partner

6/10

Pleasant

13 Jun 2025

Jordan

Convenient location. Lovely and helpful staff. Loud on the first floor.

Leisure Partner

6/10

Pleasant

02 Jun 2025

Jocelyn

This property was about a 10-15 minute walk to the Eiffel Tower and 15 minute walk from shopping… there are +++ restaurants, cafes, fresh fruit stands all around you…
However this property does not have an elevator and a small stairwell… our room was on the 5th floor..90 steps up and 90 steps down… so be sure to ask for first or second floor…
The reception staff were very friendly except for one older guy…🙃
There is also an option to have a breakfast there for 10 euros per person… we did not take advantage of this…

Leisure Partner

10/10

Exceptional

31 May 2025

Layla

Excellent stay!!

10/10

Exceptional

27 May 2025

Evelyn

Very close to metro. Area is good. The rooms were nice with good ac!

2/10

Poor

08 May 2025

Concepcion

The staff is unfriendly and rude. I will not go back here.

Leisure Family

10/10

Exceptional

05 May 2025

Joie

walkable distance to the eiffel tower and lovely hotel

4/10

Poor

04 May 2025

Sheila

The air conditioning was not working, I communicated this to reception and was treated like a stupid person that cannot press a button to put on an aircon. After this every time I would go past reception I would be asked if the air con was working, as if it would fix itself, on the last day I was asked to talk to the guy serving breakfast to tell him the air con was not working. The breakfast is not worth the price and it is cheaper to book directly at the hotel than through Expedia.

Leisure Self

2/10

Poor

28 Apr 2025

Paige

DO NOT STAY HERE! online the photos look like it’s a nice hotel ( the hotel is nothing like the photos) the hotel reminds me of a crack den I wouldn’t even let my dog sleep here. There’s no lift so you have to walk up some steep stairs in the pitch black my rooms light didn’t work I had to turn the light on from the power box. The door lock didn’t work either. You can hear everything from the other rooms and landing. The man on reception was very disturbing and creepy. We decided as two young girls in Paris alone to go to a different hotel. They would not give me a refund hense why I’ve done this review I’m not one to be a Karen but I think not getting a refund is a joke as they made out the hotel was nice and it wasn’t which is there mistake. Stay away unless u like crack dens

6/10

Pleasant

08 Apr 2025

Matthew

The Executive Double Room was value for money and good location near Eiffel Tower.

Business

10/10

Exceptional

30 Dec 2024

cody

The staff were very helpful and attentive to any question we had. The location is great too. Easy walk to metro station (less than five minutes) also close to Eiffel Tower.

8/10

Excellent

14 Dec 2024

Sergio

Staff was great, front desk staff were very polite. The Lady at front desk was awesome.

Leisure Partner

10/10

Exceptional

14 Dec 2024

Sergio

Breakfast bread options were not fresh(mold)

Leisure Partner

10/10

Exceptional

11 Dec 2024

Mary Ann

Polite and accommodating front desk. Mr. Wheb was friendly and helpful to our family needs of providing us a convenient room that exceeds my expectation. The hotel has no elevator but not a big issue as Mr. Wheb helped us with our luggage. They also have a nice Puppy greeter that welcomes us at the door when we arrived.
The hotel is modest, safe, well managed and most important was the accommodating staff/ front desk.
Walking distance to some impt. areas. I highly recommend the Hotel Eiffel XV.

Leisure Family

8/10

Excellent

12 Oct 2024

Alfred

Good location and very close to metro and city proper. Only issues is no elevator. Overall not too bad. 3 stars hotel.

Friends_and_family Friends

10/10

Exceptional

07 Oct 2024

Logan

Staff were extremely friendly and helpful. Great breakfast options and fantastic cleaning services. Appreciate their hard work.

Leisure Self

6/10

Pleasant

04 Sep 2024

kadri

We are in 2024 and hotel with out lift i booked room 25.8 quarat meter but about no lift i sleept in smoll room

Leisure Family

8/10

Excellent

02 Sep 2024

Jocelyn

It was close enough from the metro station but it was difficult to get into the rooms since there's no elevator. There was some mold on the ceiling of the bathroom. However, the manager was helpful in showing us the directions to the different spots we wanted to visit.

Partner

10/10

Exceptional

01 Sep 2024

Asif Mahmood

Very friendly staff, its 2 star hotel but with execlent services

Leisure Family

10/10

Exceptional

13 Aug 2024

Benjamin

Here for the Olympics

This hotel is a basic euro hotel. If you have the right expectations, it's a great property. You do have to climb some stairs to get to your room, so be prepared. The rooms are small and basic, but clean and the AC worked well, which we were very happy about. It's nearby a handful of cafes and just a couple blocks from the 6 line metro. Overall we were happy with our stay here.

Partner

10/10

Exceptional

11 Aug 2024

John

Outstanding Place to stay for the Value

It is a great value for the money.. It is only a five minute walk to the Eiffel tower and the hotel is in a great community with lots of restaurants and shops around.. It is always very close to Metro line 6.. The staff is very friendly and supported me with all my request and they have a great more breakfast

Self

4/10

Poor

22 Jul 2024

Laura

No elevator, but overall that's fine

Leisure Partner

8/10

Excellent

20 Jul 2024

Walkable distance to Eiffel Tower. Very close to a subway station. Reasonable price for this hotel. My family had a great experience in Paris.

Leisure Family

10/10

Exceptional

06 Jul 2024

Allison & Jordan

Clean, nice staff, located walking distance to Eiffel Tower and metro. Like the other reviews mention, you do have to take spiral stairs up to room but convenient location is worth it. Perfect for a short stay with minimal luggage. Also helped arrange transport early in morning. Thank you for a nice first stay in Paris.

Leisure Partner

10/10

Exceptional

25 Jun 2024

Heather

This hotel is in a great location, rooms are clean and staff were helpful and lovely!

Leisure Friends

6/10

Pleasant

16 Jun 2024

Rajesh

The property does not have elevator. We were not told that breakfast is extra and the breakfast was not of good quality. First day the milk had turned sour.

Best part as its nearness to Eiffel Tower.

8/10

Excellent

30 May 2024

Anthony

Was good for the price

Leisure Partner

10/10

Exceptional

08 Mar 2024

Lynn

Super!

Leisure Partner

2/10

Poor

13 Jan 2024

BHARGAVA SIVA SAI VIKAS VARMA

No lift

10/10

Exceptional

26 Oct 2023

Lovepreet

Great tour of paris

Amazing experience

Self

8/10

Excellent

29 Sep 2023

Sarah

Very friendly staff, basic room but only needed for one night. Able to leave the luggage whilst we explored the city after we checked out. The only downside were the pillows, on the small side and very soft. We could have probably asked for extra but didn’t bother. Major plus only a few minutes walk to the nearest metro station.

Friends_and_family Friends

10/10

Exceptional

29 Jul 2023

Karina

Nice place.

Leisure Family

6/10

Pleasant

12 Jul 2023

Deandre

Overall, not the best experience, but not the worst. The photos made it seem this hotel was nicer than it actually is. No elevator and the stairs are very narrow. There’s no fridge or microwave in the room. Extremely small tv and small bathroom.

The only positives that it is close to the metro so easy to travel anywhere. As well as there are a lot of food options in the area. The bed was comfortable and the sheets was clean.

But I would not recommend this hotel. Just because at the price that this hotel is at is not worth it.

Leisure Partner

8/10

Excellent

06 Jul 2023

Alia

Nice hotel, close to the Eiffel — even though there’s not a view from the hotel. We walked and scootered everywhere during our stay. The staff were lovely.
Bathroom wasn’t as clean as we would like, hairs all over the walls and the tub drain was clogged. But otherwise quite clean.
The hotel manager was SHOUTING on the phone early in the morning on our last day waking us up— FOH offered us brekky as compensation which was kind.
Overall great stay

Leisure Partner

8/10

Excellent

13 Jun 2023

Greg

Good value for money.

Good value for money. Decent room with the basics you need. Probably not quite 3 star hotel but pleasant enough for a cheaper stay in central Paris.

Partner

8/10

Excellent

18 May 2023

Wilma

Buen servicio y atentos. Al llegar con maletas grande me alojaron en una habitación en el primer piso ya que el hotel no cuenta con elevador. Muy limpio

Leisure Family

8/10

Excellent

17 Mar 2023

Nadia

4 ⭐️

I stayed for two nights the room was standard and clean. The staff was friendly and helpful my overall experience was good.

Friends_and_family Family

10/10

Exceptional

04 Oct 2022

ELIZAVETA

Уютный номер, но холодновато

Leisure Self

2/10

Poor

26 Sep 2021

Eddris

Business

8/10

Excellent

01 Mar 2020

Susana

Great space and great for long term visitors, they would have a comfortable room to stay. Maaanyy internet problems

Business Self

4/10

Poor

20 Jan 2020

Megan

Not best option

The room was not as nice as the photos lead you to believe and it was tiny. Staff was not friendly and there is no elevator for luggage so that meant carrying all bags up narrow stairwell.

Partner

8/10

Excellent

02 Dec 2019

Verified traveler

Nice and clean room, same in reality as it shows in the pictures and honestly much better than whay we were aspecting! Good quality of price and very close to the metro station, tour Eiffel (10 min walking) and little shops.
Just a little bit disappointed because it was cold in our room and there was no heating.

Leisure Partner

8/10

Excellent

07 Nov 2019

Taylor

Walking distance from Eiffel Tower

It was a very basic room but we were not looking for frills. It was walking distance to the Eiffel Tower and the public transportation options couldn’t have been better. The 6 metro was 3 mins from our door. Thought it was great. Clean too

Partner

4/10

Poor

21 Oct 2019

Ilse

Bed bugs

We switched room twice due to bed bugs. Rooms were dirty. Housekeeping did a terrible job at cleaning the room. Would not stay here again.

Friends_and_family Family

6/10

Pleasant

18 Oct 2019

Amanda

reserved a triple room. there is a \"nice\" side of the hotel that is remodeled and the other is now. I unfortunately, was stuck with the not so nice side. Looks a lot nicer in pictures than in person. Also there is no elevator and I was stuck on the 5th floor...

Friends_and_family Friends

6/10

Pleasant

17 Oct 2019

Verified traveler

Great area, not very clean, needs better customer service

Leisure Family

8/10

Excellent

13 Oct 2019

Verified traveler

The staff and service were excellent.
Location was perfect for our time in Paris
Thank you

Friends_and_family Family

8/10

Excellent

30 Sep 2019

Verified traveler

Clean and tidy. Love the fact that it was very convenient to the tourist attractions

Leisure Family

6/10

Pleasant

21 Sep 2019

Verified traveler

The only great thing about this hotel is the location and staff. Besides that, our room for 3 people was much smaller than what the pictures showed. There is no elevator and the hotel has 5 floors. The hotel itself is small but the person at front desk was nice. I would of given this hotel a better review despite how low budget it looks if our room wouldn’t have had bed bugs. Unfortunate, but true.

Leisure Family

8/10

Excellent

18 Sep 2019

Hank

Great

Everything was great except for the stairs. No elevators so be prepared to carry your luggages up narrow stairs.

Partner

2/10

Poor

16 Sep 2019

Verified traveler

The property is very very outdated, got charged for things I didn’t even know what I was paying for. The bed was dirty an all they did was cover it with another sheet right on front of our face we will still had to lay on it, shower was broke. The tv came with no remote. I asked for another room, then they said this all we have then others come in to get better rooms. Overall experience was terrible, the best part of the stay was only the breakfast

Leisure Partner

8/10

Excellent

10 Sep 2019

Verified traveler

Property is in a good location. Walking distance to several shops and restaurants.
The wifi connection was slow, not great when you have to login and check work emails. So that was a bummer.

Leisure Family

6/10

Pleasant

05 Sep 2019

Verified traveler

Big room but no lift

Pros :1. Good price 2. spacious room
Cons:1. No elevator so I need to lift my luggage to the 5th floor. 2. Far from Metro, 10 mins walk. 3. No wardrobe

Partner

2/10

Poor

20 Aug 2019

Anthony

This hotel is horrible and it also has bedbugs. There is mold on the walls and also blankets are dirty and full of hair. Also there is no elevator and you have to walk up the stairs. We told the office to clean the rooms to clean and change the blankets but what the cleaner did he just flipped the blankets over and that was it. Don’t come there is bedbugs !!!!! This hotel is a piece of sh*t.

Leisure Family

4/10

Poor

19 Aug 2019

Verified traveler

AVOID this if you could call Hotel. Save your money on something else and book elsewhere. The only good thing is location. I feel overpriced and should be removed from any booking website. Very dirty , not secure not worth it.

Friends_and_family Family

4/10

Poor

17 Aug 2019

Glen

Not great but a place to sleep

Mould in the shower.. Plus point is stay here you will see more of Paris as your room is no very good.

Friends_and_family Family

8/10

Excellent

15 Aug 2019

Badrinarayanan

Good

Family

8/10

Excellent

26 Jul 2019

Sonia

Voyage d'été

beau voyage ,la réception très amical,le déjeuner est assez et varié.

Partner

6/10

Pleasant

17 Jul 2019

Adam

Average hotel, mind the stairs

6 suitcases to be carried up 5 floors wasn’t the best welcome. A kettle but no cups and a dirty fridge. The location was great being so close to the Eiffel Tower, shops and restaurants. Average hotel possibly overpriced due to a busy weekend?

Family

4/10

Poor

16 Jul 2019

Verified traveler

Very small and uncomfortable for the price, check-in was rude and staff was not very nice.

Leisure Family_with_children

8/10

Excellent

04 Jul 2019

Verified traveler

Convenient place to stay. Had A/C (at least in our part of the hotel). Great service, simple and clean accommodations.

Friends

2/10

Poor

21 Jun 2019

Gustavo

Not worth the price.

The hotel has no elevator the stairs are not user friendly, no AC and it's hot with almost no breeze. The shower door was falling off because the wall nuts for the screws are half out and the door wont close so it leaks all over the floor, mold in the shower with hair from the last person there, dust pile under the bed. It's not the picture you see on the website. The bed was comfortable and newer nice small fridge for drinks, Not alot in the room, 2 chairs for the pub table, a 20inch TV in the room with 5 to 10 channels and your bed with a metal locker with no keys and a fan. It is close to the Eiffel Tower. All rooms in Europe are small but this could be better.

Family

6/10

Pleasant

17 Jun 2019

Das

Close to eiffel tower and very good customer service and friendly staff. We got upstairs on level 4 with no lift and narrow stairs and no wifi range even though it shows there is wifi. Bathroom narrow and water come out from bath to hall sometimes.

Leisure Family_with_children

6/10

Pleasant

28 May 2019

Verified traveler

Good location - nothing else was good

Great location- 1/2 mile , walking distance from from Eiffel Tower. Simple room- with tiny bathroom, small kitchenette, refrigerator, microwave and hot water machine.
Small tv- you have to pay for breakfast. Staff was ok EVEN though we stayed for 4 days, they did not want to change room. Clogged bathroom for 2 days. Windows broken - could not lock. So safety issue. There are 3-4 other hotels on same street, like Gustave and others.

Partner

6/10

Pleasant

23 May 2019

Patty

Those dang stairs!

Narrow curving stairway to go up four floors to room! Construction outside every morning. Looks run down, Step down leaving bedroom, step up to bedroom, We avoided the unit as much as we could.

Family

6/10

Pleasant

23 Apr 2019

Diana

Good location

We loved the location but room was not cleaned everyday, only when we arrived.

Family

6/10

Pleasant

14 Apr 2019

Verified traveler

original room we received was poor as it was ground floor and only a few meters from reception and was in no way sound proof, could hear every word of conversation from reception. Asked to move room straight away and staff were helpful allocating us a new room, but it was top floor (5th) with no elevator. Took the room as it was the lesser of two evils I suppose. Breakfast was €8 per person even though all we had was a bowl of cereal and two slices of toast (€16 in total). Other than that the room was small but clean, there was a slight problem with the shower. Suitable for somewhere to stay for 2/3 nights if you’re only looking for somewhere to put your head down at night

Leisure

4/10

Poor

07 Apr 2019

Verified traveler

It's not yet done. No air conditioning. Carpenters are still there doing renovations, it doesn't look like it's professionally done too. Bathroom door won't close. Room is not appealing, not relaxing from a days walk. It doesn't look safe, no elevators and when we're about to leave, they asked for our room keys. We didn't leave any of our belongings there, it's good that we only brought a backpack. We just slept and shower in the room then go. Stairs is so steep too, not safe.

Leisure Family

8/10

Excellent

06 Apr 2019

Tom

Eiffel Tower really close

Partner

4/10

Poor

03 Apr 2019

Jason

location is okay. staff are nice aside from the one from senegal. He was sleeping on the couch 12mn, it took me long to buy from the vending machine. he was angry because he cannot go back to sleep while I'm there, very rude!!. also the hotel doesn't have a LIFT. and they keep on giving people 4th floor rooms, the shower is broken and they didn't bother fixing it, horrible experience.

Leisure Partner

2/10

Poor

30 Mar 2019

Verified traveler

This hotel is no good. Using stairs from first floor to 3rd floor and going up is not easy carrying my heavy laggage no one is helping no one offered for help.

Leisure Friends

6/10

Pleasant

19 Mar 2019

Jack

Get what you pay for. Good location.

Friends

4/10

Poor

09 Feb 2019

Verified traveler

The mattress in in the room i stayed the first 3 days was terrible.... old and uncomfottable. I only got a different room the last day on my stay in the newer renovated wing. The older side should be renovated ASAP. Some of the staff are also very unwelcoming. Lastly, the first room was not cleaned all the time

Business_and_leisure Partner

10/10

Exceptional

04 Feb 2019

Verified traveler

For the price it is perfect, like 10 minutes from the Eiffel Tower, right by a metro line, and a nice part of town for night life!

Leisure Partner

4/10

Poor

01 Feb 2019

Michelle

We received different rooms than the ones we booked. The pictures of the rooms we saw on expedia were different than the rooms we received at the hotel.

Bed sheets were only changed after 5 days of our stay and that was upon our request. they don't change the bed sheets if you don't ask them to. And the new bed sheets were yellowish and stained.

On the 4th day there was a water leak in one of our bathrooms and the water almost reached the bedroom, and it wasn't fixed immediately. it took them two days to fix the leak.

The staff are friendly in general and the hotel has a good location.

6/10

Pleasant

13 Jan 2019

Jolene

Hotel Eiffel stay Christmas 2018

The Hotel Eiffel was so-so. The pictures make it look much nicer than it really is. The bathroom was dirty, especially in the corners, I could see built-up dirt, which was pretty gross, and the shower drain didn't drain water and the bathroom lights were burnt out. The hotel did not fix it for our stay. The beds are nice and comfortable. It's very loud. The hotel staff are about as unfriendly and unhelpful as you can get, especially if you are are not a French-speaker, there's a lot of discrimination there. The thing that disgusted me when I walked in with my physically handicapped son (and I didn't see anything that stated no elevators on the booking) was the attitude the staff member gave us. Completely nonchalant and smiled when he said my son would have to walk up 3 flights of curved stairs. I could not believe what a complete jerk he was! He did get better throughout the stay, predominately because my husband spoke French I think. And because I really just don't accept that kind of attitude. For the price I paid, and after staying in comparable hotels across Europe, I'd say it was worth about $75-80 a night (CDN), not the $144 I paid. It is a good location, but it does not have a view of the Eiffel Tower as it leads you to believe.

Family

6/10

Pleasant

19 Dec 2018

Sulabh

Great Location but room could use some improvement

Pros:
- Hotel is located at a very nice location and a 10 mins walk from Eiffel Tower and plenty of food options around
- The staff was friendly and check-in was pretty smooth.

Cons:
- Room was really small and not representative of what you saw in the pictures when booking
- Even after setting the thermostat, the temperature didn't change and our room was really cold - probably because this was centrally controlled.
- Room's lighting could have been better

Partner

10/10

Exceptional

12 Dec 2018

Verified traveler

NO ELEVATOR!! I REPEAT!! NO ELEVATOR!!
If you have luggage, you have to carry it up the stairs,
I carried mine up to the fourth floor!! :’(
The staff is friendly and great
Free wifi
Super close to the Eiffel tower and Duplex train station
Clean and room is nice

Leisure Partner

4/10

Poor

20 Nov 2018

Nad

The kettle in the rooms do not work. No baby equipments e.g. travel cots, highchairs. No carpet. Bathroom was so tight. But it is a 2 star hotel :/

4/10

Poor

19 Nov 2018

Maria

No elevator, we were placed in 4th floor (technically it was 5th floor because it seems in Europe the ground floor is not the first floor). We dragged all our heavy luggages up the narrow spiral staircase. Not good for a disable person. We suggest that this hotel should renovate and add an elevator. There's a big bed bug in one of the rooms we booked (room 418). We were a big family so we booked 4 rooms. We rate this hotel at 3.

Family

4/10

Poor

15 Nov 2018

Traveler1110

The staff was very helpful and the Eiffel Tower is only 15 minute walk from Hotel.

6/10

Pleasant

02 Nov 2018

Verified traveler

Okay but noisy. Wooden stairway outside of room make much noise with people and baggage going up and down late at night.

2/10

Poor

27 Oct 2018

Verified traveler

Hotel is NOTHING like the pictures online. Staff were not helpful or friendly, when asking for help, the receptionist said he was busy. We found it so bad, we actually booked another hotel nearby for one night, so one night of our booking here went to waste because we did not want to stay there. Very outdated, again, pictures are NOT a true reflection at all of the hotel. Bathroom facilities very squashed together, difficult to use. Would NOT recommend this hotel.

10/10

Exceptional

23 Oct 2018

Dennis

Quiet Room on a Quiet Street

Being avid walkers, we loved being within .6 miles of the Eiffel Tower. While the stairway was narrow to our 5th floor room (no elevator), we loved the quiet room and quiet streets.

Partner

10/10

Exceptional

15 Oct 2018

Fernando

Facilities were very clean, and attendance was great. Would stay again!

6/10

Pleasant

13 Oct 2018

Rosa

We were out all day, didn't really spend any time in hotel. Ok place.

2/10

Poor

05 Oct 2018

Verified traveler

BED BUGS!!

BED BUGS!! Upon arrival, we noticed that this hotel was much more run down than the pictures made it look. Our room was dirty with mold in the bathroom, no A/C and awful bedding materials. We decided to tough it out and stay the first night. After waking up in the morning, we noticed small bugs crawling all over our blankets and immediately recognized them as bed bugs! After telling the employee at the front desk that we were leaving the hotel and wanted a refund, she said that we would receive it once a manager came in. They didn't even seem to care about the bed bug issue in our room. It has been a month now, with multiple calls to the hotel and still haven't received the full refund. I would absolutely aboid this hotel.

Friends

4/10

Poor

05 Oct 2018

Verified traveler

Expecting consistency from the french is almost like a sky high task. When we checked into the hotel, there were no towels in the bathroom. On the second day of our stay, only hand towels and floor mat were placed in our room. And almost like an upgrading style, the third day of the stay there were bath towels, hand towels and floor mat. Besides that, the bath sewage system takes forever to drain. I did not expect much for the price I was paying but seriously towels are a basic amenity of hotels (at least in Japan, even for the budget ones). The location is close to station and walking distance to Eiffel Tower though.

6/10

Pleasant

02 Oct 2018

Joanna

Near Eiffel Tower

The area was convenient. Staff was awesome and very nice.

Partner

4/10

Poor

30 Sep 2018

Sonia

Pay a little more and stay somewhere else

We stayed at this hotel 3 nights. It doesn't deserve a 2 stars. You get what you pay for....
If you're on a budget it might be ok as the location was great. Close to metro station and you can find good places to eat and a delicious bakery (Sacco).
Air conditioning worked properly.
Cons: no elevator with very narrow circled staircase which makes it hard to get luggage up to the second floor without any help from staff. Bed was ok but with hole in the bed sheets. Towels were very \"harsh\"...good if you want to scrub your skin instead of drying it. Tiles of bath flooring were coming out and corners of shower were dirty. No mini-fridge but I'm not sure what the standard is in Paris. We brought our own toiletry, otherwise I would not use theirs. Furniture were beat up.
Staff was mixed, with some being friendly and others not at all.
Would I stay here again? NO.

Partner