Cielo Hotel, an Ascend Hotel Collection Member

8/10

Excellent

20 Apr 2026

Charlene

Great location to stay. Rooms were clean and easy check-in. Also nice that it was pet friendly.

Family_with_children

4/10

Poor

30 Mar 2026

John

Rooms were very small and cramped with little space for luggage. Bathroom had no towel bars and the sink had very little counter space, there was nowhere to hang a towel after showering. Room smelled musty and the AC unit sounded like a jet approaching take off. The TV remote was indecipherable, and despite repeated trips to the front desk for tutoring, all I got was a no signal message floating around the screen. I was frustrated and let the staff know. The manager was very polite and accommodating, she gave a discount for our inconvenience and allowed us the cancel our reservation for the second night. Ten plus for staff and zero for accommodations. This place bills itself as a mid range option a step down from the Holiday Inn across the street, with comparable pricing. Save your dollars and go for the other budget motels in town - you can get the same thing there for about 40% less.

Partner

10/10

Exceptional

22 Mar 2026

Emily

The rooms are clean, and the staff was wonderful. Our go to place to stay in bishop ca

10/10

Exceptional

15 Mar 2026

Vanessa

We stayed here one night and it was so nice to have clean beds when traveling with kids. You can smell and feel the clenliness in the rooms. The bathrooms were just okay but definitely clean. Would definitely stay here again.

Friends_and_family Family

10/10

Exceptional

15 Mar 2026

Deb

Pet friendly

Partner

10/10

Exceptional

09 Mar 2026

Reichelle Cecily

The room was clean and staff was very friendly.

Family_with_children

10/10

Exceptional

08 Mar 2026

Mike

Rooms were great, friendly staff. Nice and clean. Didn't really have breakfast. Fruit and toast doesn't count to me.

Family

10/10

Exceptional

05 Mar 2026

Omur

Yes

10/10

Exceptional

05 Mar 2026

Alexandria

easy to everything and clean

8/10

Excellent

22 Feb 2026

Michele

Friendly front desk staff

Friends_and_family Friends

10/10

Exceptional

22 Feb 2026

kevin

Clean, quiet and centrally located

Partner

6/10

Pleasant

18 Feb 2026

Richard

Good value room, clean. Complimentary breakfast but extremely basic. Very loud music from cars in parking lot late at night probably due to bowling alley behind hotel.

Friends

8/10

Excellent

12 Feb 2026

Kevin

It was nice

Leisure Family

6/10

Pleasant

01 Feb 2026

Robert

Clean room, staff was helpful

Self

10/10

Exceptional

31 Jan 2026

Kamryn

Great location and a clean room.

Partner

4/10

Poor

29 Jan 2026

Cassidy

Spend the extra $50 and go down the street to Wayfinder Hotel!

Honestly did not have a great stay, especially considering the price of the room. Overall the rooms were clean and beds were nice. The bathrooms are very small and you can barely move around in them. Fine for one night but would get annoyed if I had to stay any longer.
Hotel breakfast was very scarce with just yogurt and packaged bread.

Hotel staff was not very friendly upon check-in, but answered all my questions. The part that annoyed me the most was I received a knock on the door at 9am informing me that checkout was at 11am (which the unkind check in lady already informed me about.) If it were closer to checkout time, a reminder would have been warranted/appreciated, but it was a little early, and unexpected. This made the rest of the stay feel even more hostile/unwelcoming and we ended up checking out at 10am.

Business Partner

2/10

Poor

21 Jan 2026

Jesse

Walls are so thin I could hear my neighbor snoring all night

Friends_and_family Family

2/10

Poor

19 Jan 2026

Ralf

Very poor experience. Room was an advertised to have a bathtub which was the reason to book this as I had arranged several days of ski touring, and a soaking tub is great after a long day out in the cold. The tub unfortunately had no plug and as such was not usable. When pointing this out to the front desk I was told that non of the bathtubs had plugs as they were too difficult to replace. I requested a refund of the difference to a basic hotel in bishop which would have been around $70 per night (I stayed 4 nights and ahoys around $170 per night), yet the hotel charged the full amount (despite commenting to my review on google that they would want to resolve this, which they clearly did not). .... Expedia at least provided a $100 key point credit, but this is nowhere near the difference to a basic hotel that I would have booked if they had advertised properly that mo functioning bathtub was available in the rooms. It clearly is fraudulent if not illegal to advertise a bathtub when the bathtub is actually not functioning as a bathtub.

6/10

Pleasant

16 Jan 2026

Julie

I chose this hotel for one night while enroute to Mammoth. I purposely went with one of the more expensive options in Bishop hoping for a nice experience. Check-in, absolutely no one can check in before 3pm. It’s hard to believe that all rooms are available at exactly 3pm. Then reception said that I could check in before 3, but there is a $25.

Bed
This is one the most uncomfortable hotel beds I’ve ever stayed in. You can feel all the springs and it creaks when turning over

Noise
The walls are paper thin and you can hear all noise and walking from rooms above. I wished that I had earplugs

Phone
I called numerous times while enroute to the hotel regarding possible early checkin. But the hotel kept disconnecting. There was no way to contact the hotel on this day. I informed the receptionist upon arrival and she said others are saying the same thing, she didn’t seem concerned

I was not impressed with this hotel for the price. Next time I’ll just book a cheaper option across the street and save money.

Leisure Partner

10/10

Exceptional

12 Jan 2026

Faye

Clean, decent breakfast, easy checkin

Leisure Family

6/10

Pleasant

06 Jan 2026

King Leung

I've stayed at many hotels and this is not a 3 star hotel. It's basically a converted motel and good marketing to lure guests in. We stayed two nights and the cost was $440 in December. When I entered the room, it reeked of body odor similar to a gym locker room or a yoga gym. Upon informing the front desk, she hands me a can of febreeze to take care of it myself. As I entered the room, I found trash on the desk chair and remnants of a balloon on the AC. The AC was also super old where I couldn't adjust to the temperature to my liking. The treadmills also weren't working. I should have just spent a bit more and stayed next door.

10/10

Exceptional

06 Jan 2026

Henrik

Clean and well-maintained with great staff.

4/10

Poor

05 Jan 2026

Aaron

The stay was good for the price. The room was OK - nothing over the top. It's what you get in price. My only opportunity for improvement is the breakfast. They only had very basic food such as breads, yogurt, coffee, and bananas. No hot food such as eggs, hotcakes, waffles, etc. Wayfinder Hotel (next door) does offer warm breakfast food. The hotel staff was really nice! The hotel is walking distance to great food areas to eat!

Leisure Family

4/10

Poor

04 Jan 2026

Ian

Room was in poor repair, missing furniture, odorous, and had dirty bedsheets.

Leisure Family_with_children

6/10

Pleasant

31 Dec 2025

Jacob

Great staff
Mold in showers and noisy all night

Friends_and_family Family

4/10

Poor

31 Dec 2025

William

The check in staff was unfriendly. The shower curtain was broken. The HVAC system was so noisy that kept us awake every time it turns on. They advised us that there wouldn’t be any daily room service and if we needed we need to call. Not sure the price we paid is worth the stay.

Leisure Family

6/10

Pleasant

27 Dec 2025

James

It was a little run down and needed some maintenance. It was also noisy.

Leisure Family

6/10

Pleasant

27 Dec 2025

Heidi

Okay room. Very small, especially the bathroom which was super tiny. The shower was a disaster because the pull up to shift the water to the shower head was busted and the pipe was blasting water from the wall. The feel was “rustic” with very modern pricing. The breakfast was not worth the competition to get to the limited and very basic offerings. The pillows were either lumpy or too flat with no in between. The fan was not adjustable so it blasts the person in the bed closest. The paint job on the bathroom door appeared to have been done by a blind toddler. The sound proof rooms are not soundproof, especially if you get the room near the stairs with the slamming exit door. And you can hear everything in the busy parking lot through your window, even people talking on their car phones. Also, parking is cramped and not enough spaces near the hotel for the people at the hotel because patrons from the bowling alley use the spots as well. Location is good for walking to local establishments.

6/10

Pleasant

09 Dec 2025

Brandy

Checked in early the lady at the front said it would be $25 but got charged $45 when I asked they said something about charging tax for each night or something like that. It don’t make sense bc our room was already paid for through hotels.com so if I didn’t check in early would they not have charged me? Anyways there was a weird smell whatever they use in the laundry room wasn’t the best smell and the BED WAS SO UNCOMFORTABLE. Though we got first roll seats to the charisma’s parade and the breakfast was good. Not to merino walking distance to pretty much everything. Might check out Wayfinder next time :)

Friends_and_family Family

4/10

Poor

04 Dec 2025

Ray

No elevator. Room appeared to be a terrible fixer upper. Toilet was ridiculously low!

Leisure Partner

8/10

Excellent

01 Dec 2025

Deborah (Debi)

There was no outside lights at the door facing the bowling alley, which is safety hazard.

8/10

Excellent

01 Dec 2025

miguel

restroom was not cleaned

Business Partner

6/10

Pleasant

30 Nov 2025

Jasmine

Not bad for a short stay.

Leisure Pet

8/10

Excellent

17 Nov 2025

Rosio

Enjoy the continental breakfast in the lobby and room amenities.

10/10

Exceptional

07 Nov 2025

Joe

Always a great place to stay.

Leisure Family

8/10

Excellent

07 Nov 2025

Steve

Clean small room.

Leisure Partner

6/10

Pleasant

05 Nov 2025

Mark

Room was ok. Way too much fabreeze or lysol spray used. Way over used

Self

6/10

Pleasant

04 Nov 2025

Raymond

Poor layout, outdated property

10/10

Exceptional

02 Nov 2025

Derrick

Nice, clean Large room was amazing!! Hotel staff was great as well as the breakfast.

Self

6/10

Pleasant

01 Nov 2025

Wilfred

The room was clean, but there were no towel racks in the bathroom plus no safety handles getting in and out of the shower.

4/10

Poor

27 Oct 2025

Kermit

A/C did not work properly and could not be adjusted, door stuck and would not open and close properly. TV dod not work

Friends_and_family Family

6/10

Pleasant

22 Oct 2025

Donna

No sound proofing could hear toilet and shower from the room above.
I had the do not disturb sign on my door and housekeeping still came into room to clean. When checking out three employees sitting in the breakfast area but no one came to help.

Business

2/10

Poor

20 Oct 2025

Thomas

Terrible stay. Stayed 2 nights and staff was incredibly rude when I complained about noise several times. Ice maker was broken several guests upset. My sink backed up etc. Did not sleep and had to pay almost $300 a night. Will not be staying here again.

6/10

Pleasant

18 Oct 2025

Bonita

no pets

Partner

6/10

Pleasant

16 Oct 2025

Diane

Love this hotel. Would rather have the option of daily housekeeping instead of being informed there wasn’t any.

Leisure

8/10

Excellent

10 Oct 2025

Barbara

Breakfast was minimal. Employees from Marshalls took up a large area in the breakfast room along with an employee conducting an interview. We sat outside in the sun and wind. Beds and pillow were hard for my preference. 2 story hotel with no elevator.

Leisure Partner

6/10

Pleasant

09 Oct 2025

Tami

The location is good. A bowling alley is across the parking. The room door had a big gap, letting in light. The room was clean.

10/10

Exceptional

08 Oct 2025

Ummata

Clean, quiet but loud AC. However, just turn AC for a while and it’s good for the rest of a night in beginning October.

Leisure Partner

10/10

Exceptional

07 Oct 2025

Diane

Many quaint shops. AC adjusted by you.

Leisure

2/10

Poor

06 Oct 2025

Linda

Great location . Walking distance to good restaurants and shops

Leisure Family_with_children

6/10

Pleasant

05 Oct 2025

Christina

Way too expensive for what you get.

8/10

Excellent

05 Oct 2025

Peter

Only bummer is that I always ask for a fan in my room, but they didn’t have any. Not a big deal, but a nice to have. Other than that, nice place. No complaints.

10/10

Exceptional

02 Oct 2025

Crystal

Nice, clean

Business Self

6/10

Pleasant

19 Sep 2025

George

Ok

Seems like an older property that has been remodeled. A bit pricey for this type of property so I didn’t feel value.

Friends_and_family Family

6/10

Pleasant

17 Sep 2025

Ana

Las personas de recepción son muy serias como que estaban sin ganas de trabajar

6/10

Pleasant

15 Sep 2025

Hudson

Unusable TV

Hotel is fine and convenient. The Direct TV system was frustrating, I never got it to work in 5 days. Asked for help, but it still didn't function.

Self

4/10

Poor

14 Sep 2025

Frank

Inadequate ADA room

I reserved an ADA room and it was terribly lacking. The room was at the far end of the building, not close to any services. I parked close to the room. The access door did not have an ADA door opener or any luggage carts so getting my wife and luggage into the room was extremely difficult. The room was very small with no wheelchair accessability except directly into the bathroom. The TV required an IT expert to make it work and the desk attendant could not figure it out and did not offer any guidance other than to try to figure it out myself. Overall. It was a bad experience.

Partner

2/10

Poor

01 Sep 2025

Jasmine

Never again!!! Roaches in the bed. You’re literally better off sleeping in your car! I attached a photo of the roach on my pillow. I was given a 30% refund and placed in a new room which had hair in the sheets and a bug in the wall…what a joke! This clean freak will never stay at this property again!

Leisure Family

8/10

Excellent

01 Sep 2025

Jorge

we stayed in room 125 n we had ants in our bathroom but other than that the hotel was inna great location near shops

Partner

6/10

Pleasant

01 Sep 2025

Martin

I was very disappointed both with Expedia and the hotel itself. (Through Expedia)I asked for a first floor unit because of elderly people. I didnt want to leave things to chance so i called 4 hours before I arrived there to Cielo directly, the lobby number after first calling two other numbers, one which is AI and the other with is automated. Both were dead ends. I was finally able to speak to a person who assured me i had a first floor room and then promptly asked me to stay in the line to receive bonus \"points\". It was an aggressive sales lady who wouldn't take no for answer. Upon arrival, the girl at the desk assigned me a upper room. I explained the situation and she then began to try to convince me i didnt speak to anyone about this. I showed her the number and the 5 minute phone call. She then began stone walling me saying there was nothing she could do. I told her if i didnt have an upstairs room i would have to drive back 4 hours to get home. There was one room available and the person had not checked in but since they had booked through the hotel directly they were holding it (so much for the first come first serve comment) she did attempt to contact them to no avail twice. And she did also get me on the phone with the property owner who apologized and offered a refund but would not authorize her to give me the downstairs room. she said i was probably forwarded to a call center earlier but was unable to help me. Fail on all sides.

Leisure Family

10/10

Exceptional

27 Aug 2025

Diane

Affordable, clean and great staff

Leisure Family

6/10

Pleasant

25 Aug 2025

Matthew

OK rooms late breakfast

Hotel is fine with decent beds and rooms. We needed to be out the door at 7am and the breakfast starts at 0630. Unfortunately the staff were late and didn't have breakfast available before we finally left at 0650. There we about a dozen guests waiting and still no breakfast.

Partner

8/10

Excellent

24 Aug 2025

Ashkaan

clean and spacious

8/10

Excellent

18 Aug 2025

Jim

sushi bar next door

Leisure Partner

10/10

Exceptional

18 Aug 2025

Isabel

Clean and near everything

Leisure Family

10/10

Exceptional

18 Aug 2025

Samone

Its clean, safe and around plenty of restaurants and a bowling alley behind the hotel. I'll definitely coming back. Love the hotel

Leisure Family

10/10

Exceptional

06 Aug 2025

Bruce

Very clean and well taken care of.

4/10

Poor

02 Aug 2025

Elizabeth

Food very bad, didn't use facilities at all. Bed very hard. Shower low pressure

Leisure Partner

8/10

Excellent

01 Aug 2025

Dan

Clean and functional

Leisure Family

10/10

Exceptional

22 Jul 2025

Dennis

This motel is as nice as it gets. Everything was perfect but it was pricy.

Leisure Family

6/10

Pleasant

21 Jul 2025

David

Disappointed and over priced

Had resvations for two different nights in a four day time frame.
Both rooms were very small. The bathroom in the first room was super small. My mattress wanted to slide off the fram whenever I sat down. Furniture was beat up and broken. Sat in the desk chair and about went over. Had to manually turn the tv on and off, along with manually controlling the volume. I felt like a kid again back in the 70's! The a/c blows right on the bed next to it. I froze while my Pops was hot. For the price and the condition of both rooms, will stay elsewhere next trip.

Friends_and_family Family

6/10

Pleasant

21 Jul 2025

Kirk

The air conditioner in the room was annoying. It kept going on and off and was very loud..

Leisure Partner

10/10

Exceptional

12 Jul 2025

Jacob

Very nice experience. Staff was friendly and the room was clean and very quiet.

Friends_and_family Family

10/10

Exceptional

12 Jul 2025

Janice

Clean hotel. Rooms were updated & clean. Hotel staff was very kind . I would stay again.

Leisure Pet

10/10

Exceptional

06 Jul 2025

Joe

Great place great staff!!!

Leisure Friends

2/10

Poor

06 Jul 2025

vania

Hotel front desk attendance does not greet you. We ended up paying about $200/night for a
Hotel that does not have elevator or pool. We booked a suite, but it is not a suite, it is more like a studio with no kitchenette. Can’t watch TV in bed because the TV is faced away from bed. Small bathroom and tub. Only 1 person fit in the bathroom. Found ants in our 2nd floor room. They were all over the hotel desk. We tossed away $50 worth of the food we bought from Erik. We got sick and can’t stay in a hotel room being all sick. I called Expedia and they called front desk to let hotel know we will stay for 2 nights instead of 3. The next morning, front desk said they didn’t get any such message. I called Expedia again so they can sort it out. We were still sick and had to checkout on for 2 days instead of 3. The hotel took out our discount and put in additional $100 for penalty, charged us $59.64 Occupancy Tax and $20 Hotel service fee. We stayed at Cielo twice, but Never Again.

Leisure Family

8/10

Excellent

02 Jul 2025

Mitch

Clean room, convenient parking and within walking distance to bars and restaurants

Leisure Family

8/10

Excellent

01 Jul 2025

Laura

Very nice, although there were ants in the room. Housekeeping was notified.

Leisure Partner

4/10

Poor

29 Jun 2025

Verified traveler

Great hotel but truck engines on all night

Hotel is great BUT please be aware there are trucks parked right outside your window with their engines on all night. So if you are sensitive to noice this may not be the right fit for you.

8/10

Excellent

24 Jun 2025

Cornelia

The room was huge, all amenities were great. The room was clean, the breakfast was adequate. No complaints here. The only oddity is a $10 fee per room in addition to a $140 charge to dtvenabler. Not sure if that had somethimg to do with our watching the tv. We had to cancel our credit card because of it. So be aware.
Otherwise it was a good stay, very comfy bed
No elevator.

Leisure

10/10

Exceptional

22 Jun 2025

Rodrigo Rodriguez

Very clean

Business Partner

10/10

Exceptional

20 Jun 2025

Rodrigo Rodriguez

Great place

Business Family

4/10

Poor

19 Jun 2025

John

Horrible. Will not stay at this hotel again. No elevator, which they dont inform ahead of time. Dirty floor in bathroom, along with hair in sink and on toilet. Soap dispensers on counter filthy. Room not dusted. Was given 1 towel for reservation of 3, had to request more. Horrible AC which is 6 inches from bed, and does not cool room. Bait & Switch room- room did not look like pics online, our sheets had stains, comforters didnt even match. The furniture worn and smelled in room. You MUST make sure your door is latched or it comes open on its own. False advertisement on all platforms-they do not have a pool. The times we asked staff questions they seemed to have an \"oh well\" attitude. Their breakfast was nothing special. They also charge a $10 per night \"service\" fee, of which they dont inform you of, and who knows what that actually covers. Will not go back, nor recommend.

Leisure Family

8/10

Excellent

18 Jun 2025

Reyna

It’s a decent hotel.

10/10

Exceptional

14 Jun 2025

Dena

Pet friendly and very clean. Staff was great.

Leisure Family

8/10

Excellent

14 Jun 2025

cindy

Great place to stay would definitely recommend. The only small issue I found was that when I opened the mini fridge I found a food container that belonged to the people who were there before me.

Leisure Partner

10/10

Exceptional

10 Jun 2025

Dena

Hotel is great, staff was amazing. Highly recommended.

Leisure Family_with_children

8/10

Excellent

09 Jun 2025

Jason

The hotel was very clean and a nice place to stay. The TV wasn’t working great, but didn’t spend too much time watching it anyway. Good for the price.

Friends_and_family Family

8/10

Excellent

09 Jun 2025

Mike

nice place

room was fine, good location.

Friends_and_family Family

10/10

Exceptional

07 Jun 2025

Eric

Simple and easy

Leisure Partner

10/10

Exceptional

30 May 2025

Lucy

Great😁

Business_and_leisure Family

8/10

Excellent

28 May 2025

John

The woman working the front desk was polite and helpful, but never said anything like \"thank you\" for staying there,or for choosing Cielo. I still expect businesses to thank customers for their patronage.
The price of the hotel is high for what you get. Yes, the room was clean, but the A/C was a very old unit, the TV remote didn't work well, and the room and bathroom were very small for the two of us.
While I didn't choose the hotel for the free breakfast, the free breakfast was meager. A container of cereal, a few budget bread items, a few bananas, and a batch of peeled hard-boiled eggs looked like it came from 7-11. We went to breakfast at Schat's, which was just a few doors down, so not the worst experience. At least the hotel is near several of Bishop's fine dining establishments.

10/10

Exceptional

06 May 2025

daniel

furniture was a little worn but seemed very clean. decent place for the price.

Leisure Self

10/10

Exceptional

01 May 2025

William

Great place to stay

Leisure Family

6/10

Pleasant

28 Apr 2025

Verified traveler

We usually love our stay. This time furniture was very dated. Coffee is not very good, limited breakfast and television was not great either.
Location is great. Pet friendly.

Partner

8/10

Excellent

27 Apr 2025

Randall

We were in room 112. There is a mechanical room next door, and we could hear a motor / fan, start and stop constantly.

Leisure Partner

10/10

Exceptional

14 Apr 2025

EDWINA

Very clean, happy staff, convenient location

Leisure Pet

10/10

Exceptional

11 Apr 2025

Justin

Great value and close to a lot of Bishop amenities. Proximity to the city park is a bouns.

Leisure Family

10/10

Exceptional

05 Apr 2025

ross

Great place to stay

Stayed here on a ski trip. Was really happy with my stay, no issues at all. Room was great and clean. My only complaint was that breakfast was a little bare. But that's relatively minor

10/10

Exceptional

25 Mar 2025

Manuel

This is our favorite
I love the shower constantly hot water hot pressure

Leisure Family_with_children