Townhouse Motel

6/10

Pleasant

17 Apr 2026

Susan

TV remote did not work. Needed major updating. Old carpet old bed old mirrors. Old pictures. It looked run down. It could have used a new coat of paint. Parking lot needed paving. Marginal at best.

Friends_and_family Family

8/10

Excellent

12 Apr 2026

F.G.

Worked out great for us. Location is great, room was clean, A/C worked relatively well, water was hot, it was quiet enough, and there are a number of places nearby to get food. The Coffee Berry nearby was great for coffee + delicious pastries.

Friends_and_family Family

6/10

Pleasant

25 Mar 2026

Kyle

Will get you by if you can't find anything else. I stayed becuase the location in the Marina is awesome and everything else was sold out.

Self

4/10

Poor

23 Mar 2026

Juan

Room smells like cleaning supplies & old furnishings, & torn carpet.

Family_with_children

8/10

Excellent

01 Mar 2026

LATONYA

Older hotel in need of renovation, the room was clean and plenty of hot water.

Self

4/10

Poor

18 Feb 2026

Pankaj

Room had broken furniture, road noise, neighborhood noise etc. Quality of room, bathroom was sub-standard.

10/10

Exceptional

12 Feb 2026

LAKHWINDER

great

4/10

Poor

11 Feb 2026

Lisa

The first room we were placed in was musty and had what appeared to be mold on the wall near the AC unit. The lights would flicker on and off in the bathroom when something was plugged in. Everything in the room was old, damaged and/or in need of repair. We requested another room as we didn't want to be around the suspected mold. The manager was accomodating after some discussion and seeing a photo of what we saw. He moved us to a room upstairs, which was in slightly better condition, but not by much. The room was still musty and in need of major repairs. One outlet didn't work at all and the others hardly charged our cell phones. The shower handle fell off in our hands when we went to open the door. The best thing yet, is that my daughter took a shower in the middle of the night and I was woken up to the manager pounding on the door to our room around 3 in the morning. Wearily I opened it and was told to turn the water off in the shower right now because it was leaking into the room below me! What kind of a place is this for nearly $200 a night!

Friends_and_family Family

10/10

Exceptional

05 Feb 2026

Sardorbek

.

10/10

Exceptional

31 Jan 2026

Billy

Room was spotless staff was very respectful and helpful

Business_and_leisure Family

10/10

Exceptional

30 Jan 2026

eric

Fun place 😜😜

6/10

Pleasant

26 Jan 2026

MARKD

the room could use some new things dresser, a chair

Leisure Self

6/10

Pleasant

17 Jan 2026

Kellie

The parking lot was very tight, not allowed to back in to spot. If we could back in, getting out would be so much easier. The room wasn't as quiet as some other lodgings I've stayed at.

Self

10/10

Exceptional

17 Jan 2026

Bruce

Great location, near fisherman‘s wharf and had parking

Friends_and_family Family

10/10

Exceptional

13 Jan 2026

Jason

I was very impressed with this hotel. The staff was very friendly, and had great amenities (frig, micorwave) Very very clean as well and was located in a beautiful area. Having a gas station right outside was so a major convenience, just gas and go.

Leisure Family

10/10

Exceptional

04 Jan 2026

Aryan

For the price we paid, I can’t give this anything but 5 stars. The guy at the front was super cool, they were generous with toiletries and room service and the room was clean and comfortable. The location was also fantastic. Lots of food and scenery nearby! I would 100% stay here again.

Leisure Family

10/10

Exceptional

18 Dec 2025

Shawn

Yes all those was great.

Self

2/10

Poor

17 Dec 2025

mario

This place was chill. No compains

Business

2/10

Poor

15 Dec 2025

marietta

Gross
Do not think about staying here
Beds were tiny, covers were dark, probably to hid stains
bathroom was tiny, my sons both 6' could barely fit in shower.
toilet had duct tape, hold in wall behind the door.
we left, didnt stay here, and of course no refund given.

Friends_and_family Family

8/10

Excellent

16 Nov 2025

Juliana

Enjoyed our 2 night stay. Nothing fancy but works for sleeping/getting ready. Location was good and parking felt safe. Easy check in/check out process too

Friends_and_family Friends

10/10

Exceptional

01 Nov 2025

Kerwin

The bed was comfortable, shower was good, toilet flushed, the mini fridge was cold, they resupplied us with coffee packets. Everything we wanted!

Leisure Partner

6/10

Pleasant

29 Oct 2025

Darius

Noisy

10/10

Exceptional

13 Oct 2025

Bill

My go to whenever I'm in SF.
Outstanding value. Nice clean rooms. Great location. Free parking. Excellent staff.

Leisure Self

6/10

Pleasant

13 Oct 2025

Paul

Everything was fine we enjoyed ourselves

10/10

Exceptional

03 Oct 2025

Ben

Good location. Decent room. Cheap. Trifecta.

2/10

Poor

27 Sep 2025

Martin

Terrible Customer Service

Hotel Management was Disrespectful abd rude. TV and sone of the lighting was not functuonal. NOT HAPPY and to contact Hotels com in order for my concerns to be addrrssed..

Business

6/10

Pleasant

16 Sep 2025

Alethia

Staff was nice

10/10

Exceptional

01 Sep 2025

Martin

It was nice that I could view my parked vehicle from my conveniently located room and that they allowed smoking in the parking lot.

Business_and_leisure Self

2/10

Poor

09 Aug 2025

Lynda

This hotel is very out dated and in serious need of upgrading. The carpet was sticky, there was something black splattered on the wall by the air conditioner, the toilet was duct taped together, and the floor wasn’t vacuumed very well (dust along the edges) also the bathroom wall paper was peeling and there was black in the shower. Not worth what we had to pay for it.

8/10

Excellent

01 Aug 2025

Araceli

Great for the price the staff was very nice.

Leisure Family

10/10

Exceptional

24 Jun 2025

Brandon

Clean and covers the basics. Faint smell as some mentioned but barely noticeable and typical in any old building.

Business

8/10

Excellent

21 Jun 2025

jeremy

inexpensive place, nice friendly staff, close to restaurants and shopping, bed was comfortable, parking was tight wouldn't recommend large vehicles, the tv in the room was unplugged and there was no volume control, the bathroom was ok, overall, not a bad place to stay could use a fresh coat of paint and deep cleaning in the bathroom. we would stay here again though

Friends_and_family Family

6/10

Pleasant

10 Jun 2025

Louis

For the price with parking included not bad. Plenty of food and restaurants in the area. Fridge and microwave in the room is great! Iron and board was helpful. Safe area as well. Service was nice enough.

I had to plug in the tv for it to turn on and/or off and there is no way to adjust the volume so that’s weird. AC/Heater worked well. Bathroom…it’s not my favorite and could use a mold/mildew grout treatment. Again, it’s a low priced motel with parking so I got what I expected.

2/10

Poor

07 Jun 2025

Charles

I have stayed here many times since the 80s. Now I hadn’t stayed here in about 10 years, I got a good deal and despite the reviews decided to roll the dice. I arrived around 3pm, the first thing I noticed was all the weeds in the parking lot, it looked unkempt. The room hasn’t changed in all these years, same bedspread, dingy looking carpet, walls looked need paint and really dark lighting. The lampshades were discolored and needed to be replaced. This place needs a total remodel and if the owners are unwilling they should sell, I would be embarrassed if I was the owner of this business. I stayed for two days, will never stay here again.

Friends_and_family Family

8/10

Excellent

04 Jun 2025

Antonio

It’s a motel in good location with a great price. Staff is friendly and parking free. Its not fancy but definitely does the job.

Business

8/10

Excellent

01 Jun 2025

Monique C.

Clean quiet convenient

Partner

10/10

Exceptional

21 Apr 2025

Jerry

Nice 👍🙂

Business Partner

10/10

Exceptional

14 Apr 2025

Nicolasa

Was excellent

Leisure Self

4/10

Poor

11 Apr 2025

Verified traveler

Never Again

Very disappointing

Self

10/10

Exceptional

31 Mar 2025

Hervé

Quiet, clean and safe.

Leisure Family

10/10

Exceptional

31 Mar 2025

Jackeline

Great stay

10/10

Exceptional

30 Mar 2025

Frank

GREAT PLACE HOTEL

8/10

Excellent

28 Mar 2025

Teresa

Walls were pretty thin so we heard the neighbors. Nothing special, good for the money we spent, parking was included which was great.

Leisure Friends

2/10

Poor

23 Mar 2025

YUYAN

So old, poor, broken furniture, dirt carpet, dark, I don’t recommend

Leisure Partner

10/10

Exceptional

19 Mar 2025

evadne

Towels clean and sink and toilet. Paint on walls everywhere peeling and carpet old and although vacuumed is very dirty. Bed lumpy. Rather sleep in car

Leisure

10/10

Exceptional

05 Mar 2025

Abdulwahhab

Every week stay with town house really like it and good front desk , clean room service every day

Business

8/10

Excellent

02 Mar 2025

Verified traveler

You get what you pay for

Weekend trip to SF. Hotel was cheap and in a good location to sights I was interested in. I wasn’t expecting much for the price and my expectations were met.
Not a bad stay if you’re on a budget or don’t need anything fancy.

Self

10/10

Exceptional

17 Feb 2025

Julio

My experience at Townhouse Motel is always great.

Business_and_leisure Self

6/10

Pleasant

10 Feb 2025

Eugenia Berenice

Estancia en San Francisco

Estuvo regular, para dormir bien. Pero necesita mucha remodelacion.

Friends_and_family Family

8/10

Excellent

31 Jan 2025

Deepak

This was my first time staying at a motel and in a completely new city at that and I am glad I chose to stay at Townhouse. After having read some of the reviews on Google, I feel like the service and staff has greatly improved from the past. I booked a standard king room and was quite pleased. I kept my expectations low to begin with and hence wasn't disappointed. The motel was fully booked up and so I couldn't check in as early as I would've wanted but Andy at front desk checked me in an hour earlier than standard time. The room was definitely old as is the motel itself and it had some drawbacks like the frayed edges of the carpet, the blow dryer and iron box not working but those were very minor inconveniences to me. The room and the bathroom were very clean and stocked with the essentials. The fridge was in perfect working condition. The bed was very comfortable and cozy which was great because the room was slightly on the chilly side( I don't think heating is an option) . But once you are under the covers, you are warm and toasty. The location of the motel was great as it was walkable distance (at least for me) to fisherman's wharf, Ghirardelli square, golden gate etc - all the spots I hit.
There was one incident worth noting, where my key card wouldn't work on the first night. But Andy and the maintenance guy were on top of it and it was fixed the very next day. Over all a 4/5 imo and good value for your money. Special S/O to Andy and I wanna say Eric (maintenance guy).

Business_and_leisure Self

8/10

Excellent

28 Jan 2025

Serge

Pretty good.

Leisure Self

10/10

Exceptional

28 Jan 2025

Serge

Friendly staff.

6/10

Pleasant

26 Jan 2025

William

Shabby room and noisy heater. Coffee machine didn't work.

Business_and_leisure Self

10/10

Exceptional

11 Jan 2025

John

Great value; Great staff

Wow, I was pleasantly surprised by this place. Great, comfortable bed. Really fast + helpful front desk. Spacious room. 2 nice tables that I could work at. Good hot water and shower pressure. It's not the Four Seasons but really great value, and you can tell the staff care. Thank you Townhouse Motel!

Business

6/10

Pleasant

02 Jan 2025

Jearim

Ok

Family

6/10

Pleasant

29 Dec 2024

Gloria

Cheap but check out the room first

The hotel looks like it's not open but if you get closer it is, just not busy. The room is dated but clean. So far so good until i needed to shower. I let the water run, no hot water. I ran it for 10 minutes still no hot water. I went to the front desk waited for anyone. They must of change shifts because now i have a guy to explain my situation. He tells me this happens? I tell him, \"then why give out these rooms\" ? He was apologetic and gave me a room facing the inside of the property. This place has a lot of rooms but it appears they tend to give out the rooms that faces towards the road. I speculate the rooms facing the road are problem rooms. I say this because my second room was much better and nicer than my 1st room. No problems it had more amenities in it. So thats how we do it here? If you go with this place ask to see the room first, then request a room that faces in on the property.

Business

10/10

Exceptional

08 Dec 2024

Sohaila

Great room service

Business

10/10

Exceptional

01 Dec 2024

Cody

Great value.
Easy check in.

Business_and_leisure Self

2/10

Poor

11 Nov 2024

Verified traveler

Bedbugs and bad service.

Found bedbugs after checking in. Do not stay here. Clerk always seemed like we were somehow inconveniencing him by asking a question or raising an issue.

Partner

10/10

Exceptional

05 Nov 2024

Sohaila

Good

Business_and_leisure Self

10/10

Exceptional

28 Oct 2024

John

The staff were extra friendly and a good resource for information about the town!

8/10

Excellent

24 Oct 2024

Klaus

Forgot my electric toothbrush there, called next day, but it was not found, which is very unlikely :(.

2/10

Poor

19 Oct 2024

Tina

Everything was in a state of disrepair. The blinds were broken. There was a board in the window to prevent people from seeing in the window. There was no screen on the window though there were on other units. Everything was stained or ripped. Sleeping on the ground would have been more comfortable than that mattress. There was not a fitted sheet. It was a flat sheet on a stained mattress on a box spring that had the bottom ripped out. There was mildew in the shower. It smelled a little bit of piss in the bathroom. There wasn't a chain on the door, it made me really uncomfortable. The phone could not have been dirtier or more beat looking. I didn't try the television, AC, or coffee maker, and I think you would be taking your life in your hands eating ice out of that ice machine. I think the prices in San Francisco are ridiculous at this point and it is priced for what it is in that town but it was so uncomfortable. I'm cheap enough that I stayed both nights but disgusted enough that I paid $25 extra dollars to fly out of town 2 hours faster. Location is walkable to stuff which is nice , staff is nice, but the state of disrepair is really unforgivable. I do believe they are washing the linens and sheets but they may be throwing them on the floor at some point because there was a whole bunch of hair on the sheets.

Leisure Self

6/10

Pleasant

15 Oct 2024

Celina

With an update in the rooms this place would be perfect.

Leisure Partner

6/10

Pleasant

16 Sep 2024

Samantha

Old and musty

Room was so outdated, had a funky smell and just felt generally unclean even after it had just been cleaned, it is in need of a serious refresh. Dusty and old. Bed was hard and sheets were scratchy

My shower door was broken and I could barely get it open but the water pressure was good

The walls were so thin between rooms I could hear every word they were saying in the room next door. And the room above. Which was at one time a very heated argument. I felt a little bit unsafe for this reason. There were no extra locks on the door to lock from the inside as well which as a solo traveler I always would prefer to give me that extra level of safety in my room such as a chain lock.

Location is good, 10 minute walk to fisherman’s wharf and close to lots of shops and restaurants

Self

4/10

Poor

14 Sep 2024

Ulrich

The facility is in very poor condition- furniture and equipment were worn and partially disfuncional. Very dirty place !!!

Partner

8/10

Excellent

10 Sep 2024

Sherry

I was in an end room, I believe next to where employees stayed, they were very noisy all hours of the night. I told them immediately about the shower leaking (a lot), they said they would let maintenance know. Leaked from Saturday to Monday and the bathroom door wouldn't shut all the way. When I woke up Monday morning, I had a rash all over my right calf. (I wore long slacks during the day,) it had to come from the bedding. Soda machine didn't work either.

Self

8/10

Excellent

28 Aug 2024

Nathan

Clean room. Comfy bed.

8/10

Excellent

22 Aug 2024

Marco

Great front Desk, and prorty

6/10

Pleasant

18 Aug 2024

Steven

Visitor from Portland

Positives: Close to a lot of landmarks - quick and easy check-in and our beds were made the next day. Air conditioner was nice. Fridge was useful!

Negatives: I am worried about some of the plug sockets. Quite a few were burned. Also, the TV didn’t work, and there’s no microwave to reheat food. Ditch the burlap sack pillows too lol.

Friends_and_family Family

8/10

Excellent

14 Jul 2024

Verified traveler

Good Stay

Front office clerk was very professional and informative. Room was clean the only down side is the smell. Parking is not an issue.

Friends_and_family Friends

2/10

Poor

13 Jul 2024

William

Close to the Wharf area but everything else about this place can be described as beat! From very sketchy tenants to beat up furniture, hair dryer with no inlet screen, no elevator, very tight parking... on and on.

Leisure Family

10/10

Exceptional

02 Jul 2024

Jasmine

Nice staff. Very clean place. Good comfy bed

Leisure Family_with_children

8/10

Excellent

01 Jul 2024

Samantha

Great location

My friend and I stayed here to bartend pride weekend. It was the nicest cheap option away from all the craziness with being a quick Uber away from civic center.

Location was great. Great restaurants and bars were super close. Our room wasn’t bad. Definitely some wear and tear on walls and doors but air conditioner was amazing, beds were comfy, car was safe. We were able to leave our car while we worked the festival for half the price of a parking garage. Brothers were SUPER nice. Would stay here again.

Business Friends

6/10

Pleasant

11 Jun 2024

Pedro H.

Room was outdated.

4/10

Poor

08 Jun 2024

William

Basic hotel in need of new mattress and paint. I just needed a cheap place to crash so it worked but would not stay there again under most circumstances.

Self

2/10

Poor

31 May 2024

James

Horrible place to stay. A microwave was an upgrade

Business Self

10/10

Exceptional

15 May 2024

daniel

I think they have to use different flower to clean the motel, sometimes smell good and sometimes smell like onion, I think they gotta use like flowers smell or something like that but the hotel is more

Leisure Family

4/10

Poor

07 May 2024

Matthew

I had low expectations so wasn't shocked. Staff not a happy crew, but if you're polite, they will be as well.

Room 106 Issues:

Couple of the lights didn't work, couple outlets didn't work, blinds didn't open, neighbors above and beside were crazy loud, lombard road is crazy loud, TV didn't work, shower dripped non stop loudly (couldn't make it stop).
Didn't need to look hard to see dirt and overall grubbiness.

Upsides: good location, bed fairly comfy and sheets seemed clean. With high quality earplugs and a pillow over my head, I slept well!

Leisure Self

8/10

Excellent

04 May 2024

Vesna

The property is located at walking distance to the marina and Golden Gate bridge. Lombard street is probably the best sreet for a short stay. The motel is missing coffee maker, but there's a fridge.
Bathroom is worn-out, but functional.

Leisure

10/10

Exceptional

27 Apr 2024

Love & Alex

Check in process was smooth. The rooms are a bit dated and in need of some love, but overall for the price I am very satisfied. It’s also close to lots of shopping and is walkable if you don’t mind a 10-15 minute walk

Leisure Friends

6/10

Pleasant

27 Mar 2024

Sarah

Parking was limited to none and u can hear everything coming from tue other rooms. Other then that staff was very nice and helpful and rooms were very clean. Beds sucked

Leisure

8/10

Excellent

24 Mar 2024

Roxanna

Clean and good area to stay in. Good price, rooms look a little dated but they were clean and quiet. Would stay here again, free parking was a big plus.

Business_and_leisure Partner

10/10

Exceptional

15 Mar 2024

Michael

Parking included

Leisure Friends

10/10

Exceptional

08 Mar 2024

Joshua

Everything was great. I love the free parking. Will be coming here again

Leisure Self

6/10

Pleasant

28 Jan 2024

Jose-Marc

Walls are a bit thin, can hear hotel guests taking and snoring. Also shower door doesn’t lock at all. Bed pillows have no firmness, suggest stacking to get suitable firmness, woke up with stiff necks.

Leisure Self

6/10

Pleasant

25 Jan 2024

Luis

Easy to check in. Dirty walls. Had everything to have a normal stay

6/10

Pleasant

22 Jan 2024

Verified traveler

average or little below for this kind of motel

No cofee or Micro. Fridge working.

Friends_and_family Family

6/10

Pleasant

01 Jan 2024

Latasha

The staff was friendly, the room was clean and it was close to public transit. The room was a bit dated and had some cosmetic issues. I travel a lot for work so I’ve stayed in many hotels. The big negatives here for me were a lack of accessible outlets, I have a CPAP and figuring out where I could plug it in was challenging. The cable was not working, not a huge issue for me since I always travel with a firestick but I could see how it might upset others, especially when it’s advertised as being one of the amenities. The area is a bit rough so it might not be the best place for a family stay.

Leisure Partner

6/10

Pleasant

16 Dec 2023

Vitaliy

Good

Business Friends

8/10

Excellent

03 Nov 2023

MICHAEL J

Couple of days in San Francisco

Budget motel in handy quiet location. Don’t expect the Hilton, you get what you pay for. Staff were very helpful

Partner

4/10

Poor

23 Oct 2023

colleen

Cheap, convenient location. Close to restuarants and walk to fishermans wharf. We were allocated a room where 2 lights were out, hairdryer did not work, filthy shower area with drain cover damaged, shower screen stuck when opening and black mould. All rooms appear to have shutters which dont block out light so was like sleeping in the daytime. Asked to be moved next day..room was cleaner but hairdryer so old totally unsafe to use. Fridge freezer totally iced up. Towels and bed linen clean but so old and thin. Towels had fraying edges. So, if you want cheap and a convenient location give it a go...i would look elsewhere. Also dont let reception grab your passport and take into the back room along with your credit card...dodgy to say the least!

Leisure Partner

4/10

Poor

14 Oct 2023

Verified traveler

Bed was uncomfortable. It was sagging over the edge. You had stay in middle the of mattress. I tripped going the bathroom because the carpet was loose.

Self

10/10

Exceptional

12 Oct 2023

Dome

For $70 a night I can’t complain! Hotel is not perfect…but it has free secure parking and the location! 5 minutes walk to this beautiful park / Ghirardelli’s Sq with great views of Golden Gate Bridge and the city! I was able to check in early with no extra charge :) Thank you again!

Leisure Self

8/10

Excellent

08 Oct 2023

michael

If you are looking for a place just to lay your head and be in an area close to the action this place works great. An older motel that could use some work but the front desk helped us immensely with a reservation mishap that was our fault. Went out of the way to make things go smoothly. Bed was comfy, shower was hot, free parking and that’s all we needed.

Leisure Partner

2/10

Poor

29 Sep 2023

David

No microwave, run down, dingy, but handy to most things

Leisure Partner

6/10

Pleasant

01 Sep 2023

Stephanie

There was a smell as soon as you walked in. Staff were helpful and were very accommodating.

Leisure Family

6/10

Pleasant

21 Aug 2023

Yolanda

Staff was very helpful when asked where to eat close by
Area ok. No where to make coffee since microwave is inside office that doesn’t open until 9 am.

Leisure Partner

4/10

Poor

14 Aug 2023

Michelle

I’ve stayed here for years. Rooms use to be clean. They would have a microwave and keurig for coffee. Now they are dirty, rooms have a weird smell. Every room seems to have something wrong. One of my towels were stained. Tv didn’t work they use to have a table to eat at they don’t have that anymore either. Needless to say I will be looking somewhere else to stay from now on

6/10

Pleasant

13 Aug 2023

Adrian

Great location

Great location, the hotel was very dated and in urgent need of a face lift, the room was acceptable but had water stains over the walls and ceiling, wallpaper peeling off in the bathroom and an empty beer bottle by the bed. But as I said great location cheap price. This is not a 7.4 ratting hotel

Friends_and_family Family