Name: Zazz Urban Bangkok
Address: 308/1 Rama 9 Road, Huai Khwang, Huai Khwang, Bangkok, 10310, TH

10/10

Exceptional

17 Oct 2025

DEREK RYAN

The hotel itself is fairly modern with well-designed and modern features. The staff is exceptional. Well located with the MTRA station, Bank of Bangkok, grocery store (Panda), 7-11 and other service providers within a couple of blocks. On-site restaurant is closed at this time, however.

Leisure Self

6/10

Pleasant

20 Jun 2025

Nastasia

Cute boutique hotel. The rooftop wasn’t available during my stay. It’s also on a very active street close to the highway so it was pretty hard to walk around. Not much around tbh. But it was just a hotel I stayed I stayed at for 1 night before my flight.

Leisure Self

10/10

Exceptional

04 May 2025

James

Unfortunately I had to cancel my trip last minute so didn't actually get to stay at Zazz, but the staff and management were super helpful with my booking and refund. I'll definitely be rebooking with Zazz again when I can reschedule another trip

Leisure Self

8/10

Excellent

12 Jan 2025

Robert

Nice if you want to be outside Sukhumvit but easily able to get a ride in. Very well positioned for the airport expressway. TC Green is nice to walkaround and has a few handy shops. Staff always friendly and want you to enjoy your stay. 🙏

Business_and_leisure Family

10/10

Exceptional

28 Dec 2024

Evan

Close to Rama 9 and easy to find transportation to other main areas

Leisure Friends

8/10

Excellent

13 Feb 2024

Michael

Nice

Leisure Partner

8/10

Excellent

12 Sep 2023

Michael

Great stag. Nice room. Fair location

10/10

Exceptional

16 Dec 2019

Anek

Will come again!

Great place with an amazing price. Room was clean and the staffs were friendly. Drinks were strong as well. One downside (although does not affect me much) is that it is a bit far out from the MRT and crossing the road to RCA does take a lot of courage.

Self

10/10

Exceptional

19 Nov 2019

Debbie

We booked into the Suite, which was absolutely wonderful. Very clean, spacious and an amazing bath tub! The food was great and the service excellent. We will definitely stay here again. Thank you to all the staff!

Friends_and_family Family

10/10

Exceptional

11 Nov 2019

LIN

Pleasant stay in zazz urban. Very friendly staff. Room and facilities (gym) was clean and well maintained.
Will definitely come back

Leisure Self

6/10

Pleasant

11 Nov 2019

prakash

Overall ok but I will

Partner

10/10

Exceptional

01 Oct 2019

Verified traveler

Very like the location close to rca
All new back it again

Friends_and_family Family_with_children

2/10

Poor

30 Jun 2019

Verified traveler

The worst!

Concrete floors, highway pollution, uneven staff quality.

2/10

Poor

30 Jun 2019

Verified traveler

Terrible!

A few staff members are solid but about half this staff (the week staff, not weekend) is the worst trained, most insolent and lazy group I've even seen.

Floors of concrete. Right in the middle of a horrendous cave of pollution, highways stacked above highways.

2/10

Poor

07 Jun 2019

Verified traveler

When I first arrived I wasn’t able to get an early check in the agent said it will cost 1000 baht. So I asked to check my bags instead and went to sightsee the city. I called the hotel since it was getting late to inform them i would come back late in the night the gentleman on the phone said oh your still coming I said yes he barely spoke English and didn’t understand me. During check out while waiting for housekeeping to check my room a couple came to check in early. I noticed the interaction between the clerk and couple he offered them a seat. The couple proceeded to sit while the clerk checked them in. Than came a lady and brought the couple a welcome drink each. That’s strange I never received one. As I kept watching the clerk I noticed he was checking them in early without charge. I was never treated welcome from the start. I approached the gentleman and asked why I never received a welcome drink he said oh maybe the ladies were busy. I said The ladies were talking they weren’t busy at all. Than I asked why the couple if checked in early and I didn’t his response oh I’m sorryand smile. What he should have done is offered me a welcome drink since I never got one. Just keep in mind The room is extremely small motel. I wouldn’t say it’s a boutique style hotel. It’s near the road far from everything. I wouldn’t stay here again.

Leisure Partner

6/10

Pleasant

29 May 2019

Lean

Could be much better with some basic improvements

The rooms are nice, but our bed sheets smelled like they had been sitting in storage for months without washing or using. I asked the staff to replace them but I think they didn't understand me and just made the bed instead of changing the sheets.

Also, the fact that breakfast wasn't included was very disappointing, considering basically all competitors in that price range do include it.

Partner

10/10

Exceptional

28 Apr 2019

Verified traveler

All were excellent.The staff was very helpful. She was willing to help me put the extra bed. Then I could stay with my 2 kids. She also upgraded our room to the bigger one which was terrific. The room was very clean. All in the room were excellent which made me sleep very well and stay comfortably for 2 nights. I definitely go back again.

Business_and_leisure Family

10/10

Exceptional

12 Apr 2019

Verified traveler

Very close from rca easy to walk
Customer service is good

Friends_and_family Family

10/10

Exceptional

03 Apr 2019

Michelle

Would definitely stay there again

Had an overall pleasant stay. Staff was nice and professional. Room was clean and comfy. Location was near a night market that had good food and cheap. Rooftop bar had a nice ambiance. Would definitely stay there again.

10/10

Exceptional

30 Mar 2019

Verified traveler

Amazing room concept with very comfortable bed.

I love the concept of the room. Bed is amazingly good.

Friends

10/10

Exceptional

13 Mar 2019

J.E.

Zazz Urban

Brought a friend in from the United States and our condo was not large enough to accommodate all. We have been to Zazz for their rooftop bar and it happened to be next door to us. The rooms are immaculate and clean. The staff is very friendly and speak English pretty well. Will definitely use them again when friends are in town.

Friends

6/10

Pleasant

08 Feb 2019

Kunal

Good Budget hotel

The hotel is new but it’s not Near the CBD. Overall a decent Budget hotel but somehow the rooms were really small so felt a bit trapped. The rooms and washroom are very clean but hotel is a bit tad small

Partner

10/10

Exceptional

24 Jan 2019

Anchalee

Good Hotel

Good place, Service mind, very comfortable

Partner

10/10

Exceptional

03 Jan 2019

Verified traveler

Great but a bit far

It was a good stay, just a bit far

4/10

Poor

07 Sep 2018

Juliana

The bed was very comfortable and the location was good. The staff was mostly mostly very courteous and food was great. I can't give it the best rating due to a few issues. When I was checking in the gentlemen told me the mini bar and everything in it was complimentary. It wasn't. I realized he was mistaken when I found the price list of items nearby. There was a late night menu in the room but I was told the kitchen was closed when I called to order from the late night menu. This may or may not be true. I'm still not sure. There may be some communication issues within the staff because I was desperate to do laundry, and when I asked the desk downstairs about laundry service at the hotel I was told they don't offer laundry service. So I sought a laundry service nearby but I wasn't comfortable with that, so I asked a different lady at the desk if she could recommend a laundry service when I was informed that they do in fact have a laundry service at the hotel. This miscommunication caused me to go with out clean clothes longer than necessary and I had to purchase new clothes. When I finally did receive my clothes, they still smelled and looked unlaundered. It was total waste of my time and money and I had to continue my travels with dirty laundry. I won't stay here again for this reason.

10/10

Exceptional

31 Aug 2018

Renee

We stayed one night - our last in Bangkok before returning home following our 2 week long Thailand honeymoon. The hotel is clean, stylish and reasonably priced, with comfortable beds and a tasty breakfast. Also easily accessible from both Bangkok airports (we had flown into Don Mueang and out of Suvarnbhumi the following day)

We had a little bit of difficulty locating the hotel when we checked in - it is in a condo complex and we were unsure of which building, which led to our Grab driver dropping us off the wander around until we found it. Once we did, everything was great!

10/10

Exceptional

27 Aug 2018

SAM

Nice Rooms

-Rooms are new and clean
-The lunch was great on my last day
-Good service

10/10

Exceptional

24 Aug 2018

Eduard

Amazing hotel and staff, not so great location

Other than the location, the hotel was amazing.

It was clean, comfortable, and the staff were INCREDIBLY friendly.

The people who work at the hotel (including the cleaners) always went to great lengths to ensure we were comfortable and enjoyed ourselves.

There was also a 7/11 very conveniently placed nearby, so we could buy food and other things at all hours for an affordable price.

Partner

8/10

Excellent

24 Aug 2018

Bear

Nice Hotel

The bed is comfortable! Like sleeping on a huge pillow. Shower pressure is a bit disappointing though. Other then that, it is a nice hotel.

8/10

Excellent

06 Aug 2018

Dream

Nice hotel with comfort bed

It is clean and comfort. We can walk to the nightclub in 5-10min. It is not too far to walk to club. The wall is soundproof so, the room is so quiet and privacy.

10/10

Exceptional

25 Jun 2018

Alvin

Great stay !

Room was clean and neat, condition of the room was great as well. Staff were nice, helpful and very well-mannered. The only problem is that it is not really near any BTS’s or MRT’s, the nearest is a 15-20min walk away, so the only way around would be to take a cab.

Friends

8/10

Excellent

22 Jun 2018

Verified traveler

Great for Business Trip

The staff were very friendly and helpful. The room was clean and the bed was really comfortable. The hotel has a business trip atmosphere and is located pretty far from tourist sites. Overall it was a very nice hotel but not in a good tourist location.

Partner

6/10

Pleasant

27 May 2018

Andrew

A new hotel still working out the kinks

Zazz is a new hotel right only a few hundred meters away from the RCA alley/Bar scene. It's an okay hotel that could be great. It has the feeling of a hotel that is still trying to work out a few kinks, particularly service-wise. The rooms are small, but the beds are comfortable....downright soft! Not typical of the rock hard mattresses you typically find in Thailand. The TV system is new and nice. Their Wifi was good. Bathroom was good. So what's the problem? Service! They onyl had one employee that was good and she resigned during our stay. Our bathroom drains got clogged and they couldn't be cleaned out, for some reason. The front desk rarely got a taxi without trouble. On my departure, they could not understand that I needed a mini van taxi and it created a very long and painful exit. Lots of mosquitoes in the hallways because hall windows and room doors were left open during cleaning. Roof top restaurant is expensive and food portions are very small.

This hotel could be a great stay one day, but it needs to improve service quality before it will get there. If you're just there to party at RCA though, then it's a very good location and you might not care about the little things.

Partner

10/10

Exceptional

05 May 2018

Chun hoe

5 stars

Amazing stay! Good location! Good tv with tons of movie!

Partner

8/10

Excellent

03 May 2018

Wawa

Clean new hotel

Clean and comfortable. Very competitive room compared to other hotels of same rate.

8/10

Excellent

29 Mar 2018

Chris

Mixed stay

Great stay overall however rain leaked in window woke up to messy and very wet floor stepped out of bed into a big puddle slipped over did offer to change suites menu needs sorting says room service until 6am tryed to at 10:30 bit was refused
Great bar on roof had breakfast and eveing meal was ok very friendly staff

Partner

10/10

Exceptional

24 Mar 2018

Daniel

All the staff in the hotel were very friendly. Place was clean and tidy.

Family

10/10

Exceptional

28 Feb 2018

Verified traveler

That staff are very friendly, the rooms are super clean, the bed is soft and comfy, but the roof top bar/lounge is so nice and romantic. They played music while we enjoyed our happy drinks that were the bomb!!! When I come back to Bangkok that will be my spot!!!

8/10

Excellent

22 Feb 2018

Peter

Overall a hotel with lots of promise

It was a little difficult to find, which proved to be a bit of a hassle, what should have been a 5 minute taxi journey turned out to be over an hour, We tried google maps, and apple maps one pin was in a pond!! This coupled with the fact they were too busy to answer the phone to give directions to our cab driver didn't make for the greatest of starts to our visit.

The Receptionist seemed a little flustered upon our arrival, and explained she had just been checking 7 guests in upstairs. My girlfriend had just had an operation, so after the one hour taxi debacle we just wanted to check in quickly.

Very impressed with the quality of the rooms, very pleasing on the eye, all fitted out to a very high standard.

Ordered some room service, it was swift and the food was excellent.

They also comped the food bill as an apology for the checkin problems.

I'm guessing the hotel is quite new, so I would expect a few teething problems, another was that we went to order from the nighttime menu 10pm-6am as it was stated on the menu, only to be told that there was none.

In the morning the receptionist was aware of the problem and when we asked for a late check out, they gave us a complimentary stay.

Overall the hotel shows a lot of promise and although a few mistakes were made, they were keen to rectify the problems and make our stay as enjoyable as possible.

I would recommend a stay and we will be returning in a weeks time

Partner

10/10

Exceptional

08 Feb 2018

Verified traveler

Tidy place and absolutely wonderful service. Wrong address on Google Maps so make sure you look at the address carefully though.

10/10

Exceptional

04 Feb 2018

Aleksey

Awesome place!

I had a great stay at Zazz. It is new, clean, with a decent location. The decor is modern and has a hipster feel. You can walk across the street to Route 66 for night life. Staff is friendly and always ready to help. I will definitely stay here again!

Partner

10/10

Exceptional

16 Feb 2026

Wing Yin

Staff are nice but it is too noisy at night to sleep as it's located next to the high way.

10/10

Exceptional

18 Dec 2023

nicolas

Rarement eu une literie aussi agréable en thailande

Partner

10/10

Exceptional

07 Mar 2020

Verified traveler

スタッフの方々の皆さんの対応が素晴らしかった

Leisure Self

6/10

Pleasant

25 Feb 2020

Verified traveler

普通に綺麗

普通に綺麗なホテル。ジムはとても小さいので、無いよりは良いくらいで考えた方が良いかと。コストと立地を考えれば丁度良い感じでしょうか。個人的には利便性はさほど高くないと思いますが。

Self

6/10

Pleasant

03 Jan 2020

Verified traveler

飯店房型跟大廳都非常小，電梯也只有一個，無提供瓶裝水，退房速度偏慢。附近較不方便，泳池在隔壁大樓。

Leisure Friends

8/10

Excellent

14 Dec 2019

Verified traveler

The location is gods because opposite of the hotel is a night market. But that’s it. We have to take the shuttle to central plaza. Lake of entertainment, but the price is attractive. Staff are very kind, but hotel facilities need to improve.

Leisure Family_with_children

8/10

Excellent

15 Sep 2019

Verified traveler

냉장고가 너무 작아서 음식 보관 하기에는 별로구요 음료 서비스는 유료라 좀... 그외에는 깨끗해서 다 좋아요

Leisure Partner

10/10

Exceptional

24 Aug 2019

Verified traveler

굿굿