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Martin Gusinde

Puerto Natales · Chile

Carlos Bories 278View location

9.4/10Excellent43 Reviews
Cleanliness9.4/109.4
Service9.6/109.6
Comfort9.2/109.2
Condition9.2/109.2
Location10.0/1010.0
Neighborhood9.4/109.4
Amenities9.4/109.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Martin Gusinde

There are a total of 28 guest rooms on the premises.

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With a stay at Hotel Martin Gusinde in Natales, you'll be within a 5-minute walk of Puerto Natales Casino and History Museum. This hotel is 0.2 mi (0.4 km) from Última Esperanza Fjord and 0.3 mi (0.5 km) from Centro Cultural Natalis.

Stay in one of 28 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Non-smoking
Business facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

    We have included all charges provided to us by the property.

  • You need to know
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher and a first aid kit
  • Minimal age
    18
  • Spoken Language

    English

    Spanish

Nearby attractions

Puerto Natales Casino 0.1 km / 0.1 mi
History Museum 0.3 km / 0.2 mi
Costanera 0.3 km / 0.2 mi
Última Esperanza Fjord 0.3 km / 0.2 mi
Centro Cultural Natalis 0.3 km / 0.2 mi
Plaza de Armas 0.3 km / 0.2 mi
Cueva del Milodon 0.6 km / 0.4 mi
Mirador Cerro Dorotea 1.1 km / 0.7 mi
Cerro Dorotea 22.8 km / 14.2 mi
Mylodon Cave Natural Monument 25.6 km / 15.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Martin Gusinde

9.4
Excellent
43 Reviews
Cleanliness
9.4 /10
Service
9.6 /10
Comfort
9.2 /10
Condition
9.2 /10
Location
10.0 /10
Neighborhood
9.4 /10
Amenities
9.4 /10
20 reviews shown
10/10
Exceptional
24 Jun 2025
Raoul
This was a really excellent hotel right in Puerto Natales and overall excellent value for money. Room was modern and clean, staff were super friendly and helpful, breakfast was excellent each day, and internet was fast.

Overall better than most hotels that I have paid twice the rate for - this is an excellent value, a wonderful experience and I couldn't recommend it more highly.
Leisure Self
10/10
Exceptional
12 Sep 2023
Verified traveler

Excellent Hotel at Great Value

We highly recommend this hotel. It provided excellent value at such a reasonable price compared to other properties nearby.
— Location was great. It was minutes from the main square, and right next door was a laundromat for dirty W Trek hiking clothes :)
— Service was excellent. Whether it is the receptionist, the servers at breakfast and the cleaning ladies… they were all very friendly and really tried to accommodate our needs.
— The rooms had everything that we needed, at the quality we expected. Room was spacious enough, shower was great, there were organic amenities, they provided clean towels, there was daily cleaning. We loved that everything was just done so well.
— Great breakfast! We always start our day with high energy because of the yummy and filling breakfast. They even offered to give us takeaway breakfast on the day of the patagonia international marathon (which was really thoughtful of them!)

BTW — we stayed one night at another hotel before our W Trek. We were *SO* glad we stayed at Martin Gusinde after our trek.
Partner
10/10
Exceptional
02 Feb 2023
Thu Duyen
The service is excellent. The staff are nice and very helpful, especially Evelyn. Few minute walk to the main square, shops, restaurants and the waterfront.
Leisure Partner
10/10
Exceptional
12 Sep 2022
jun

One night stay

Very helpful staff. Good staging point to go to Torres de Paine or El Calafate
Partner
6/10
Pleasant
18 Dec 2019
David

Nice hotel

Had trouble with check in, tried to charge that-day price, instead of reserved price (double the amount). Manager honored reserved price. I left wondering if the desk staff is trained at all, sloppy with my credit card charge too...had to be reversed, then charged again.
Otherwise nice enough hotel. No view from rooms. Breakfast very nice, and lovely staff. I would consider the location excellent.
Self
10/10
Exceptional
14 Nov 2019
KR
Comfortable rooms, great staff, near center of town.
Leisure Family
8/10
Excellent
15 Apr 2019
Verified traveler
We stayed for 3 nights as a gateway to Torres del Paine park. Overall the hotel was great. Bed was comfortable, bathroom was clean and breakfast was the highlight. ___ was the woman managing breakfast and she was extremely accommodating and

We rented a car and hotel had free parking. Town convenient and lots of nice restaurants around for dinner/lunch. Laundromat down the street was convenient. Gas stations in town and nearby grocery store were all in walking/driving distance.
8/10
Excellent
29 May 2018
Rubinder

Very friendly and helpful staff!

We stayed at this hotel on two separate nights before and after hiking. The location was very convenient and staff were very friendly and helpful. They recommended an excellent seafood restaurant and provided us with a voucher for a free welcome drink. The hotel was stylish and comfortable. Unfortunately wifi was only working in the lobby but this wasn't too much of a problem. On our second stay, the toilet in our room wasn't working and they did not have a similar room available but kindly gave us the key to the twin room opposite to use the bathroom there. Overall a very pleasant stay and would recommend!
Partner
8/10
Excellent
20 May 2018
Mel_Go

Nice 3 star hotel in Puerto Natales

This is a 3-star hotel that have nice personnel but more important excellent location in the center of Puerto Natales. Non-working wi-fi in the rooms but comfortable rooms. Take in mind that most people stay in Puerto Natales in order to get into Torres del Paine and this hotel serves this purpose. Excellent breakfast
8/10
Excellent
17 Mar 2018
Verified traveler

Comfortable hotel

Nice hotel. Rooms are quite small but overall a comfortable place to sleep after a long day at the park
Partner
10/10
Exceptional
29 Mar 2016
Srinath

Perfect hotel before/after Torres Del Paine trek

Martin Gusinde is just the perfect hotel for a nice, comfortable stay after a week of trekking and living under basic conditions in Torres Del Paine NP. The breakfast was delicious and sufficient with variety, and the reception staff were very helpful and speak fluent English. The room is very neat and modern. The location is helpful - right next to the Plaza de Armas for restaurants.
Partner
8/10
Excellent
01 Jul 2026
Maria Helena
Ótima localização fica perto td .
Partner
10/10
Exceptional
25 Jun 2026
Enrico Edoardo
Colazione to go sempre disponibile per le escursioni che partono la mattina presto
Partner
10/10
Exceptional
09 Jan 2026
serge
Excellent
Business Partner
10/10
Exceptional
13 Jul 2025
Erika Marcela

Excelente Hotel!

Un hotel pequeño en tamaño pero grande con sus atenciones.
Friends_and_family Family
10/10
Exceptional
20 May 2025
Verified traveler

Boa localização

Gostei muito da localização do Hotel e do cafe da manha
Partner
10/10
Exceptional
06 Oct 2022
Guillermo
De los mejores hoteles y el mejor personal de todos los que he ido en otras partes del mundo
Leisure Self
10/10
Exceptional
03 Dec 2019
LIGIA

Ótimo

Além de instalações, localização e café da manhã muito bons, a funcionária Evelyn foi fantástica e eficiente em nos auxiliar num contato à agencia da qual havíamos comprado o passeio a Torres del Paine. Por sinal, todo o staff foi atencioso.
Partner
8/10
Excellent
27 Nov 2019
Verified traveler
Personale disponibile, stanza sempre pulitissima, buona colazione.
Leisure Partner
8/10
Excellent
01 Nov 2019
MARIA MAGDALENA
El trato del personal es excelente. Hotel muy bien ubicado.
Quizás en la habitación hay poco espacio para la ropa y artículos de aseo. Y podrían mejorar la wifi.
Pero, en general, el hotel es muy céntrico y el personal encantador
Partner

Location & surroundings

Martin Gusinde
Carlos Bories 278, Puerto Natales, Chile

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