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Hostal Don Guillermo

Puerto Natales · Chile

O Higgins 657View location

8.2/10Excellent46 Reviews
Cleanliness8.2/108.2
Service9.0/109.0
Condition7.8/107.8
Amenities7.2/107.2
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Photos are not available for this hotel yet.

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hostal Don Guillermo

With a stay at Hostal Don Guillermo in Natales, you'll be by the sea, within a 10-minute walk of Plaza de Armas and Puerto Natales Casino. This hostal is 0.8 mi (1.2 km) from Costanera and 16.1 mi (26 km) from Mylodon Cave Natural Monument.

Make yourself at home in one of the 22 guestrooms featuring microwaves. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 10:00 PM
Check-out until 11:00 AM

Hotel policies

No cribs (infant beds) available No elevators Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

    We have included all charges provided to us by the property.

  • Special Instructions
    The front desk is open daily from 8:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
  • Spoken Language

    German

    English

    Spanish

Nearby attractions

Plaza de Armas 0.5 km / 0.3 mi
Centro Cultural Natalis 0.6 km / 0.4 mi
History Museum 0.7 km / 0.4 mi
Puerto Natales Casino 0.8 km / 0.5 mi
Última Esperanza Fjord 0.8 km / 0.5 mi
Costanera 1.2 km / 0.8 mi
Cueva del Milodon 1.3 km / 0.8 mi
Mirador Cerro Dorotea 1.8 km / 1.1 mi
Cerro Dorotea 23.8 km / 14.8 mi
Mylodon Cave Natural Monument 26 km / 16.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hostal Don Guillermo

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE BASICSINGLE • BASICSGL.Z1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hostal Don Guillermo

    SINGLE BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE SUPERIORTRIPLE • SUPERIORTPL.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hostal Don Guillermo

    TRIPLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hostal Don Guillermo

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE BASICTRIPLE • BASICTPL.Z1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hostal Don Guillermo

    TRIPLE BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hostal Don Guillermo

8.2
Excellent
46 Reviews
Cleanliness
8.2 /10
Service
9.0 /10
Condition
7.8 /10
Amenities
7.2 /10
20 reviews shown
10/10
Exceptional
30 Apr 2026
Deepak
It's a very good place to stay at, had everything I needed. If you have an early tour in the morning they provide a takeaway breakfast. A laundry service is available too. The staff were very helpful.
Self
4/10
Poor
25 Apr 2026
Simon
The room has very thin walls making it absolutely not private I could literally hear everything that was going on outside and the room next to me. The wall behind my bed was peeling off. The room was awfully small. The showers were disgusting
10/10
Exceptional
09 Apr 2026
Patrick
Good
6/10
Pleasant
25 Mar 2026
Kathi-Jane
Clean.location great. Breakfast lacking
Partner
10/10
Exceptional
18 Mar 2026
Arindam
The property
8/10
Excellent
09 Mar 2026
Janet Ho
Convenient
6/10
Pleasant
06 Mar 2026
Chris
Accommodations were fairly comfortable and clean with a nice breakfast. But, would not stay there again. Rooms are down a long hallway and the windows are covered only with a see-through sheer roller curtain-so absolutely no privacy, and a little creepy. As anyone walking down the hall has a view into your room.
10/10
Exceptional
06 Mar 2026
Stephen Richard
Highly recommend!! Great place to stay, central location, big rooms with nice shower & loads of hot water, hotel owner absolutely superb, & makes your stay a real home from home.
Partner
8/10
Excellent
02 Mar 2026
Amanda
Important info: uber has two different addresses for this hotel! I chose the wrong one and had to walk 15 minutes with my bags. Anyways: Serviceable base for exploring Torres del Paine. Basic rooms are very basic but probably all you need. One drawback is reception was almost never staffed even if you ring the service bell.
Self
10/10
Exceptional
25 Feb 2026
Peiyi
Clean room, good WiFi, friendly staff
10/10
Exceptional
15 Feb 2026
Matt
Very impressed with the service provided at this hostal. They were very accomodating in providing us with complimentary breakfast lunch-style boxes for us to have when we were unable to attend breakfast at their usual hours.
Leisure Friends
4/10
Poor
13 Feb 2026
Mehmet
Room is awful. Closet was broken in toilet and also others.
Staff did not say “hello or welcome”.
Breakfast was not good in which there was unhealthy food.
10/10
Exceptional
27 Jan 2026
Jose
Had a great time in Puerto Natales partly thanks to the friendly staff at Don Guillermo. The hostal is very well located, close to town center, supermarkets, restaurants, bars.
Rooms are comfortable/clean, good shower/toilet facilities, kitchen & dinning facilities and a good sense of privacy.
Self
8/10
Excellent
20 Jan 2026
German
This a very simple hotel with no frills. The greatest inconvenience is that there is a thin courtain so rooms have no privacy. Also light comes right through, so in summer this will make it hard for you to sleep.
10/10
Exceptional
13 Jan 2026
Rachel
Hostal Don Guillermo is very well located, staff are friendly and very accommodating.
6/10
Pleasant
07 Jan 2026
Rafael
It's worn down, needs to be renovated. Almost slipped on a puddle from a leaking pipe
10/10
Exceptional
04 Jan 2026
Raya
The owner, Camila, was amazing! Kind, friendly and generous.
Leisure Self
4/10
Poor
31 Dec 2025
Xing
The heater was not working. Asked the staff to fix it, it didn’t work out. There is no hair drier, no tissue box. We reserved two beds room, was given three beds, make the space feels small.
Friends_and_family Family
2/10
Poor
28 Dec 2025
kim
The room and the shared bathroom are dirty, run down, and very uncomfortable. I would not suggest people to stay there. The pictures ticked me.
10/10
Exceptional
27 Dec 2025
Letian
helpful staff! Free orange after trekking is amazing

Location & surroundings

Hostal Don Guillermo
O Higgins 657, Natales, Chile

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