Michael
Very clean and modern. Exceptional value for money
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Alto Balmaceda Apartamentos
Puerto Natales · Chile
456 Manuel BalmacedaView location
9.4/10Excellent110 Reviews
Cleanliness9.8/10 9.8
Comfort9.4/10 9.4
Condition9.6/10 9.6
Value9.8/10 9.8
Amenities9.0/10 9.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Alto Balmaceda Apartamentos
Located in Natales, this apartment is within a 5-minute drive of Plaza de Armas and Puerto Natales Casino. This apartment is 1.4 mi (2.2 km) from Mirador Cerro Dorotea and 16.4 mi (26.4 km) from Mylodon Cave Natural Monument.
Make yourself comfortable in this apartment, featuring a kitchen with a full-sized refrigerator/freezer and an oven. Complimentary wireless internet access keeps you connected, and a 32-inch Smart television is provided for your entertainment. Conveniences include a microwave and an electric kettle, and you can also request a crib/infant bed (complimentary).
Featured amenities include express check-out and luggage storage. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Concierge
Smoking areas
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No elevators
No front desk
Guests will receive an email with special check-in instructions
Guest will receive an email before arrival 24 hours
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets allowed
Pets allowed (no fees)
Pets cannot be left unattended
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
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Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
We have included all charges provided to us by the property.
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Special Instructions
There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. \nGuests will receive an email within 24 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
-
Minimal age
18
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Optional fees
- A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Spanish
Nearby attractions
Plaza de Armas
1 km / 0.6 mi
Centro Cultural Natalis
1.1 km / 0.7 mi
History Museum
1.2 km / 0.7 mi
Puerto Natales Casino
1.3 km / 0.8 mi
Última Esperanza Fjord
1.5 km / 0.9 mi
Cueva del Milodon
1.8 km / 1.1 mi
Costanera
1.8 km / 1.1 mi
Mirador Cerro Dorotea
1.9 km / 1.2 mi
Cerro Dorotea
23 km / 14.3 mi
Mylodon Cave Natural Monument
26.4 km / 16.4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- hotel
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about Alto Balmaceda Apartamentos
50
reviews shown
Jackson
Very nice place and very clean and great cleaning service.
karen
Apartment was perfectly adequate for overnight stay. Had problems accessing the property and the host responded very well and came out to help, he was very gracious when I realised I was at the wrong apartment!! Would recommend.
Abhishek
Very nice apartment for your stay in Puerto Natales
Cristina
Absolutely beautiful apartment with everything you need in the kitchen-and a washing machine! Great WiFi and great communication with owners. We stayed in two different ones, first one no problem, second one we had an issue with a smell in the bathroom and not only did they send someone to clean right away, they gave us a discount! Super convenient to walk around, really a lovely place!
Louise
One star for room being clean
Emily
While having a kitchen was nice, the place overall left something to be desired. You could hear EVERYTHING from room to room and from outside, so it felt like anyone moving quietly in the kitchen in the morning was banging around. The bed was not particularly comfortable. However, the communication with the host was fine and the location was good for our purposes.
Verified traveler
As advertised
Robert
Clean and comfortable with washing machine. Close to the bus terminal. Easy walk to town.
Li
Very good location and clean
Kam,
Clean, fully equipped kitchen . Very organized booking, communication and check in. Quick response to questions
ALBERT
Toilet seat not securely tied to floor. Trash not emptied every day. Mattress a little hard and past its retirement date. The biggest complaint was NO WiFi for first four days. Not pleased.
Sophia
Cleanliness, comfortable beds, washer
Laurie
Everything worked well and the place was very clean. We were pleasantly surprised to come back at the end of the day to find someone had come in and given us clean towels. Good location: Close to the bus terminal and grocery stores and within walking distance to downtown.
Eleanor
Stay at Alto Balmacedo was good! No frills accommodation, but clean. Could have better linens, especially towels. Good location!
Ming
Great place to stay. The room was very clean, spacious, and well-equipped, and the washer was a big plus. The location is super convenient, especially with the bus station to Torres del Paine nearby. The staff were friendly, and the self check-in was easy and smooth. Would definitely stay here again.
Qinhui
Easy to park. Kitchen is fully equipped. It is nice to have a washer.
Gobinda
Spotless room, great location, very understanding owner who gave us plenty of time to check out as we needed
Qinhui
Clean room; full kitchen; washer and drying rack are very convenient.
Wei
Very clean apartment, close to restaurants, grocery stores and bus station. Quick responses.
Kelly
Clean and bright rooms but bathroom too small with no space to put clothes or toothbrush
James
Clean room, washing machine available, good kitchen set up
Kanako
Everything you need for the long stay is at the apartment full kitchen equipment, and washer was great! Very new and clean.
WAYNE
Very clean, Good amenities. Very comfortable
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Reem
Great apartment right in center or puerto balatas town , 5-10 min walk to supermarkets, shops and restaurants. Apartment is clean and they provide room service every day, full kitchen , heat, and comfortable bed rooms all included , host very easy to communicate with . Highly recommended place to stay while visiting puerto natales
Mehdi
the apartment had everything we needed and it’s within an easy walking distance of the city centre. The people managing the place are amazing—supportive and genuinely caring—which was the highlight of our booking.
I accidentally left my fancy multi charger/adapter in the unit, and they called straight away and organised pickup, which I really appreciated. Everything was great, especially considering the price.
My only suggestion would be to replace the current beautiful blind with something that blocks out light better, as it doesn’t fully prevent light from coming through.
I accidentally left my fancy multi charger/adapter in the unit, and they called straight away and organised pickup, which I really appreciated. Everything was great, especially considering the price.
My only suggestion would be to replace the current beautiful blind with something that blocks out light better, as it doesn’t fully prevent light from coming through.
Paulo
Note there is no onsite reception. We arrived late and had to call and wait for a while. When the hotel manager arrived it was apparent that the room we booked was let to another party. She quickly transferred us to another hotel property and this allowed us to rest in a room.
Ron
Great looking place with a wonderful couch. The only issue is there is a strip club a fews doors down and that might not be what some families want to be next to.
Jinglan
Clean and good space apartment
Sandra
Very nice apartment, thank you!
Edgar
Clean room and great service!
kannika
clean and nice apartment, provide everything you need, let us check out late.
Melissa
Beautiful apartment.
Janet
Good 3 star accomodations
Clean, property manager responsive. Nice to have a kitchen. Heating worked great and windows open if too hot. Comfortable beds.
Bathroom needs a little work. Toilet loose and wobbly. Faucet in sink also loose.
Bathroom needs a little work. Toilet loose and wobbly. Faucet in sink also loose.
Manjiri
It is a new property. There is construction still going on in adjacent units. The apartment was warm and cozy, perfect for winter. Hot water supply was very good. It is located a short walk from the main shopping street and the bus station. Everything we needed was within walking distance including some nice restaurants, the waterfront and the artisan market.
carolina
Was amazing the staying, wonderful place.
Patricia
Buena ubicación cerca de supermercado. Muy tranquilo y muy nuevo el apartamento con todo lo que se necesita.
Steven
A very nice and convenient apartment at an affordable price. It’s an 8-minute walk to the bus station and just 5 minutes to our travel agent’s office. The restaurants and downtown area are about 15 minutes away. The owner is friendly and communicates through WhatsApp. The apartment accommodates up to 4 people and includes a kitchen and a washing machine. We were very happy with our stay.
Nicholas
This is a nice modern apartment. The check-in instructions were prompt and helpful. There was no contact with the owner and the way everything was set up, there was no need to meet anyone. The place looks pretty new. It is close to the bus terminal. The rooms, beds, linen, and towels were clean. The laundry machine was definitely a bonus. Everything wasn’t perfect though, and the shower setup is such that the water spills over, and the hinged glass shield is ineffective. I feel a shower curtain or some other floor to ceiling shield would work better. You shouldn’t have to mop the floor after taking a shower. Some blinds worked and others did not overlap properly, and being on the ground floor, we had concerns with privacy. These issues can be easily fixed, for a five star rating.
paul
Clean convenient
Greg G
Nice apartment
Kim Phu
Nice laundry, clean place.
Nazneen
A good place to start before the w trek, close to local amenities.
Lakshmi Narashiman
Perfect stay
Here’s a refined version of your review:
This centrally located apartment is a gem! It’s surrounded by plenty of restaurants and grocery stores, all within a block, making it incredibly convenient. The apartment itself is well-equipped with a functional kitchen and a washer, and the beds were exceptionally comfortable.
The host went above and beyond with her kindness and thoughtfulness. On Christmas Day, when we returned from the park, she not only provided clear instructions for the door key but also proactively shared information about nearby restaurants and grocery stores that were open—a gesture that truly made our day.
I highly recommend this place, especially for families traveling together. It was a fantastic experience!
This centrally located apartment is a gem! It’s surrounded by plenty of restaurants and grocery stores, all within a block, making it incredibly convenient. The apartment itself is well-equipped with a functional kitchen and a washer, and the beds were exceptionally comfortable.
The host went above and beyond with her kindness and thoughtfulness. On Christmas Day, when we returned from the park, she not only provided clear instructions for the door key but also proactively shared information about nearby restaurants and grocery stores that were open—a gesture that truly made our day.
I highly recommend this place, especially for families traveling together. It was a fantastic experience!
John
Clean nice property close to the shops and amentities. Would stay again!
Danielle
Great ultra modern apartment
Really beautiful, modern, clean, quiet and spacious two bedroom apartment. Can strongly recommend. It’s in between town and the bus terminal; easy walk to both. The host communicated well and made check in/out easy. It was self check in which was very convenient.
Maggie
Would stay again!
Apartment was walking distance to everything in town and the bus station. The washing machine and drying rack was great for our trip before and after TDP. Kitchen has pots and pans for us to cook, just needed to buy our own oil and spices. Rooms had usb wall outlets which was convenient to charge all our electronics. Heater worked perfectly and lots of hot water. Host was quick to respond and helpful!
Michael
Perfect place for me
Great location. I rented it solo, but enough room to 4 or 5 people (they have a big couch as well). Great communication with the host. Easy parking situation. Couldn’t be happier
Anna
Clean and quiet area with walkable distance to city center
Jennifer
This property was really great value for what you pay. There is a full kitchen with stove, oven, fridge, kettle, coffee maker, coffee/tea/sugar, dishes, anything you need to cook. It also had a washing machine and they provided you with a laundry soap pod and a drying rack which we made good use of. The owner sends you a message the day before with the code to the door which made it very simple to access. We were worried about parking as we had read other reviews that there were few parking spots (which is accurate) but you can very easily park on the street which was easy. The owner of the property was very responsive to communicate with. The area was surprisingly quiet at night and we stayed for 5 nights in mid-November. The only reason I didn’t give this property a 5 was because the shower was not great but I would stay here again in a heart beat. It was a 2 hour drive to Torres Del Paine and the shops and restaurants in town were within walking distance
Location & surroundings
Alto Balmaceda Apartamentos
456 Manuel Balmaceda, Natales, Chile
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