City Centro Oaxaca

Mexico , Oaxaca
OAXACA, Calle Aldama No 410 Barrio de Jalatlaco
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100 reviews shown

8/10

Excellent

06 Feb 2026

marisela

My stay was good. I wish I dint have to remind them to clean the room

Leisure Partner

8/10

Excellent

28 Jan 2026

Valeria

Lindo, pero no me gusta que las habitaciones no tengan ventilación natural.

Leisure Family

10/10

Exceptional

24 Jan 2026

Sonia

Beautiful property. Great location. Good service.

Family

2/10

Poor

11 Jan 2026

Jose Guadalupe De La

They. Ever said my breakfasts was included.room was to noisy and people didn’t mind their noise

Partner

10/10

Exceptional

03 Jan 2026

Eric

Clean, nice staff.
Todo Bien

6/10

Pleasant

29 Dec 2025

Isabella

The location was great, the room did not have ventilation.

10/10

Exceptional

03 Dec 2025

Kimberly

Fantastic stay and they also they offer a shuttle service which was great if you needed to run short distances. The roof top was amazing which you can order drinks and food. We had booked five rooms and the only hicup was at check in. Unfortunately after having an early morning flight, we had to wait two hours to get our rooms when checking in. But, after we got our rooms, it was smooth sailing. Throughout our stay, there was three weddings and two other events. The hotel is popular especially during wedding season. We would definitely stay again when visiting Oaxaca.

Friends_and_family Family

10/10

Exceptional

02 Dec 2025

Benjamin

Excelent

Partner

10/10

Exceptional

29 Oct 2025

Tyler

Great hotel. Neighborhood is amazing and colorful. Full of culture. Room was very nice and the staff were friendly, professional, and very helpful.

Leisure Partner

10/10

Exceptional

26 Oct 2025

Armando Daniel

I absolutely loved my stay at city centro. It’s beautiful, the room was perfect, the staff & amenities were 10/10 and the bed was comfortable. I will definitely be back & will recommend this hotel to all my friends and family when visiting Oaxaca.

Leisure Partner

10/10

Exceptional

21 Oct 2025

Castanon

Located in a “Magical Neighborhood”, the area is filled with places to eat, cafes, galleries and other shops. Very walkable streets. The church across the street dates from the early 1700s.

Leisure Family

8/10

Excellent

11 Oct 2025

Rosio

Hotel was really pretty and clean. The bar was good and also the restaurant's breakfast. Location was within walking distance on city center. Lots of coffee shops and shopping. The only bad comment I would have is the bed, it was not comfortable at all. I requested a mattress toper or changed of mattress to front desk, but nothing was done to solve the issue.

Leisure Family

10/10

Exceptional

07 Oct 2025

Katherine

If you’re traveling to Oaxaca, this was a beautiful place to stay in the arts district. The hotel itself is beautiful (like everything else in the city), rooms are small but comfy, staff is lovely (but expect little English to be spoken). Tons of great food and artisans around. Gym is decent.

Leisure Partner

4/10

Poor

23 Aug 2025

Jesus

The property is listed as a 4 start hotel but lacked some of the most basic amenities present in hotels at that tier and below e.g. coffee in the room, a fridge, decent tv, etc. The wi-fi was not working at all in the room. Staff was ok not what you would expect for a brand like Marriot. For this price point this is a huge disappointment.

Leisure Family

10/10

Exceptional

27 Jun 2025

Benjamin

Very clean, professional staff and all my questions were answered. Free rides they offered was also very helpful.

Leisure Family

6/10

Pleasant

27 May 2025

ALFONSO

This property was centered to the many dining options. it was quiet. reception staff were helpful. Staff at the buffet restaurant particularly a woman I couldn't get a name I saw her she rol

Leisure Friends

10/10

Exceptional

10 May 2025

JOSE

Bonito ☺️ puedes caminar a tifus lados.
Céntrico

6/10

Pleasant

21 Apr 2025

VERONICA

plusses - clean & well maintained throughout, bottled water in room each day, great blackout blinds, close to everything so we could walk everywhere, felt safe

minuses - rooms were not sound proofed very well; could hear activities from neighboring buildings (church), dogs on the street barking & loud TV from room next door (particularly annoying at 5:30 am)

Leisure Partner

6/10

Pleasant

13 Apr 2025

Jeremy Martin

Overall decent stay. The very loud music served at the mediocre brunch each day was an unwelcome surprise. Staff was friendly and helpful when they are able to help, but I got the general impression that they’re oftentimes not empowered by management to provide the level of service they actually want to provide.

10/10

Exceptional

09 Apr 2025

Ariana

Pink Marriot

My stay here was amazing! It was so photo worthy! It included parking which is great cause many hotels don’t have that in the city. Super clean and very friendly staff! I loved the location a lot of coffee shops and places to eat around and also photo worthy! Right in front of a beautiful church! Felt super safe was out until 11:00 pm walking around and eating. Love this place would return!

Friends_and_family Family

10/10

Exceptional

27 Feb 2025

Roberto

The water pressure in the shower wasn’t strong enough

8/10

Excellent

24 Feb 2025

Matias

Staff were super accomodating. Thank you

10/10

Exceptional

14 Feb 2025

Erick

The design was wonderful

10/10

Exceptional

26 Jan 2025

Maria A. Gutierrez

This place had a fantastic and relaxed environment! I loved staying there; it was super convenient. Outside of the city center, there is a hassle but only a 10-minute walk to the beautiful barrio.

8/10

Excellent

20 Jan 2025

Carla

Great location near many restaurants, coffee shops and artisanal shops. Double bed room was small for 3 people, only recommend 2 per room. Pool is heated and there's a bar steps away.

Leisure Friends

10/10

Exceptional

10 Jan 2025

Susana

Our stay was wonderful, the staff was so friendly and considerate, they know we arrived on an early flight and we were exhausted they put us in area that would not hear much noise so we can rest. This hotel is in the middle of everything in the most beautiful town, you can literally see everything from the balcony. I have recommended this hotel to all my friends.

Friends_and_family Family

8/10

Excellent

02 Jan 2025

Leticia

Property was good and nice terrace with pool. However, we had to remind the hotel to have our room cleaned everyday because it was still not cleaned at the end of the day when we came back in the late afternoon.
The hotel is nice and it a nice neighborhood. However, it is a 15-20 walk to get to downtown.

Leisure Partner

8/10

Excellent

28 Dec 2024

Guillermo

Todo muy buen solo que Las camas están muy duras. No descansamos bien.

Leisure Family

6/10

Pleasant

09 Dec 2024

Joshua

The maintenance staff struggled to fix things. Like the toilet. Came 3 times and kept saying it was fixed but it wasn’t. Also the fitness center was not useable the entire stay. The treadmills don’t work at all and the ellipticals work but turn off randomly. Reported it to staff 4 times and kept being told they would be fixed but never were. Had to pay out of pocket at a local gym. Other than the maintenance issues, everything else was great. Front desk staff was super helpful and pleasant as well as all the servers in the restaurant/bar. Just gotta figure out how to keep things working in the hotel effectively and you all will be #1.

Leisure Partner

10/10

Exceptional

04 Dec 2024

Kirstyn

Great

Business_and_leisure Partner

8/10

Excellent

08 Nov 2024

steve

Great location.

Leisure Partner

8/10

Excellent

04 Nov 2024

Claudia

Good hotel in a cute little neighborhood. It has more of a boutique-y vibe compared to a standard Marriott but I found it to be quite charming. The neighborhood is a bit trendy so if you’re looking for something more traditional, this might not be it. It’s about a 15-20 min walk from the city center/zocalo. They conveniently offer a free shuttle to anywhere within a 5mile radius, so that was a nice option. I can see how the surrounding area might be a bit sketchy but luckily we did not encounter any issues. Overall, it was a pleasant experience.

Leisure Partner

10/10

Exceptional

01 Nov 2024

David

Super clean and comfortable vibe at this hotel. Short walk to the city centre with excellent close by dining options. Oaxaca is a beautiful city period!

Leisure Family_with_children

10/10

Exceptional

25 Oct 2024

Elizabeth Cruz

Excelente staff and great walking location to all points of interest

Business Self

10/10

Exceptional

21 Oct 2024

Wilfredo

Great place to stay during our visit to Oaxaca. Near by many shops and restaurants

Leisure Partner

10/10

Exceptional

14 Oct 2024

Irene

Room to small

Leisure Friends

8/10

Excellent

13 Oct 2024

liz

Great stay in except for staying on the ground level. Cons: Way too noisy on ground level. No guest room should be close to the staff’s room closet.Pros: friendly staff.

Leisure Family

10/10

Exceptional

08 Oct 2024

Veronica

Great place for the value.

10/10

Exceptional

27 Sep 2024

Patricia

Awesome place, great staff, they have a courtesy shuttle

Leisure Family

10/10

Exceptional

18 Sep 2024

Taj

Great service at front desk ad beautiful facility

Business Self

10/10

Exceptional

11 Sep 2024

Alejandro

Very clean,great location,staff are great.

Leisure Partner

6/10

Pleasant

31 Aug 2024

Arianda

This hotel is okay I feel like there are better hotels than this one. Breakfast is way over price, the rooms are small.

6/10

Pleasant

24 Aug 2024

Mario

Everything si good except The size of The room an The size of The bathrroom, to small for The price and being a Marriott

Partner

10/10

Exceptional

18 Aug 2024

Elisa

It is a nice property, well located, with parking. The only thing that is terrible is the bathroom where you have nowhere to put a single thing. Not practical at all. We had to put a table inside to be able to put a towel and toiletries

Leisure Family

10/10

Exceptional

18 Aug 2024

Donna

Beautiful place close to el centro .

Leisure Partner

6/10

Pleasant

18 Aug 2024

Xochitl

The staff needs a LOT of training. The rooms were clean but the cafe and bar staff were severely untrained.

Business Family_with_children

10/10

Exceptional

08 Aug 2024

James

We enjoyed our short stay at this hotel and its amenities. Some of the cons was that our room was next to their laundry room and we would hear the washing machines and dryers throughout the day. Also, the shower would leak unto the bathroom floor and placing a towel on the floor would just keep the whole floor wet. The bathroom didn't have ventilation so it would smell damp soon after a shower. The pros were that the restaurant had good food and the staff from the front doormen, cleaners, front desk, and driver were courteous and professional.

Leisure Family

8/10

Excellent

05 Aug 2024

Jan

Cool:
Comfy rooms, great pillow selection, friendly staff, lovely space, situated in a quiet, more residential part of town, a nice walk away from the main attractions of the centro.

Not so cool:
If you want parking, it's available but tough to get in and out of. 3 floors underground and no lift, so be prepared to hike your luggage up a narrow flight of stairs.
The pool is functional but very small and needs maintenance.

Leisure Family_with_children

8/10

Excellent

31 Jul 2024

Estela

Nice and clean hotel. Within 15 minutes walking distance to Zocalo. Safe area, with restaurants and coffee shops near by.

Leisure Family

8/10

Excellent

25 Jun 2024

Rowena

Staff was nice but it took us hours to get some tooth paste. We also only got one towel for two people after room service. All good just ask for more if needed… the entertainment on the weekends was superb… I would stay here again.

Leisure Family

10/10

Exceptional

23 Jun 2024

Allen

The property was new and the surrounding was safe and nice.

Leisure Family

10/10

Exceptional

29 May 2024

Jose

The setting was incredible. In a very special area. If you want to experience a true Oaxacan life, this is the place to stay.

Leisure Family

10/10

Exceptional

28 May 2024

Tamra

Clean, comfortable and feel safe.
Opportunities are the gym to have more options other than cardio and mattress is hard.

Partner

10/10

Exceptional

23 May 2024

Robert

A gem in oaxaca

Very well located. I would definitely come back to this hotel. Very close is the amazing Boulenc Café (300 meters)... Heavenly

Self

10/10

Exceptional

17 May 2024

Brenda

We loved staying in this wonderful neighborhood & even more at such a beautiful, unique hotel. Our experience was excellent! The staff is great we loved bonding with them especially Alejandro and Ivón, they were so awesome! We didn’t want to leave and we are surely coming back. We walked mostly everywhere and it was an experience of its own with all the street art and all the unique shops and cafes everywhere! There is something to do at literally every corner in this neighborhood! Definitely recommend 10/10!!

Partner

10/10

Exceptional

09 May 2024

Christian J

Beautiful hotel, everything is in walking distance from breakfast to dinner.

Leisure Partner

10/10

Exceptional

23 Apr 2024

JESSICA

It is a lovely quiet property! Super nice reception service. Our A/C was not cooling very well. Went to talk to the recepcion desk and they sent the technician right away. He fixed it and everything worked properly

Leisure Family

8/10

Excellent

16 Apr 2024

Raphael

Good location for exploring central Oaxaca. Walking 15 minutes to several excellent restaurants and shops. Lots of good options closer by. Comfortable but small room.

Leisure Friends

8/10

Excellent

13 Apr 2024

cecilia

Beds were comfortable. Room was cleaned daily. Everything is walking distance.

Leisure Partner

8/10

Excellent

07 Apr 2024

Aaron

Cute and friendly

Great for extended family. Many places to meet up and run into each other. Buffet very good. Perfect location. We held a wedding ceremony there and courtyard was beautiful.

Beds not so comfortable.

Friends_and_family Family

2/10

Poor

07 Apr 2024

Hector

Quality of rooms does not deserve $350 pry night

10/10

Exceptional

01 Apr 2024

Karina

Loved staying at City Centro! Great price for hotel and great location. Since it’s cheaper, amenities are a bit more basic. For example, AC unit wasn’t particularly powerful, but still great for the price

Leisure Family

10/10

Exceptional

24 Mar 2024

Fernando

Muy recomendable, todo estuvo excelente. La arquitectura merece mención honorífica.

Leisure Partner

10/10

Exceptional

06 Mar 2024

Juan Carlos

Pool area

It was very good. I suggest providing more launge furniture by the pool area.

Friends_and_family Family

10/10

Exceptional

25 Feb 2024

Alonzo

A gem in Oaxaca

Excellent location for a visit to Oaxaca in the artsy and quaint Jalatlaco. Wonderful on site food in the restaurant and outside patio. Friendly staff

Partner

10/10

Exceptional

25 Feb 2024

Yasemin

A member of our party got sick and had to extend her stay because she wasn’t well enough to travel and the staff went above and beyond to support us. I especially want to thank Susanna at the front desk who was so helpful. I would highly recommend this hotel, it’s like staying with family.

Leisure Friends

10/10

Exceptional

19 Feb 2024

Alexandra

Such a cute property and the staff was amazing. Walkable to many great city attractions. Beautiful architecture and the rooms were clean.

Leisure Self

8/10

Excellent

14 Feb 2024

Carlos

Very clean rooms , comfortable bed , well mantened , location is a bit far from main attractions, very bad WiFi , very reasonably price. Over all good place to stay

Leisure

8/10

Excellent

13 Feb 2024

Neil

Well located for our purposes. Very stingy with complimentery water. Generally helpful, but no and/or very limited English speakers employed.

Friends_and_family Family

8/10

Excellent

05 Feb 2024

Evangelina San

The bed wasn’t confortable

Leisure Family

10/10

Exceptional

25 Jan 2024

Chagall

beautiful hotel

8/10

Excellent

22 Jan 2024

Richard

The hotel is tastefully designed; has excellent common spaces; is modern, clean and efficient; and enjoys a good location in a very trendy neighborhood. Some other reviews commented on noise: I could clearly hear every door open and close, and talking in the hallways, but not what was going on in adjacent rooms.

Self

10/10

Exceptional

21 Jan 2024

mario

Great location , easy 15 min walk to many scenic spots. 5 minute walk from great dining options and Coffee shops. Hotel was was great, clean , staff was wonderful . Highly recommend staying here

Leisure Family

10/10

Exceptional

08 Jan 2024

Gilda

We enjoyed our stay all the way

Leisure Family_with_children

8/10

Excellent

07 Jan 2024

JoAnn

Its wasnt as central as i expected

Leisure

10/10

Exceptional

06 Dec 2023

Oaxaca is the best experience and this hotel made it better

8/10

Excellent

17 Nov 2023

Ann

Really nice but noisy

Fantastic location with many sweet, inexpensive shops and cafes within blocks. Staff was terrific. Our only complaint was noise - footsteps above our room sounded very loud, slamming doors, at one point a fire alarm from an adjoining room that we were told was set off by hot bath water. Front desk was very kind and switched our room to the top floor which minimized the problem.

Partner

10/10

Exceptional

15 Nov 2023

Arturo

It a nice clean place with many dinner option around on a safe area. The staff very friendly.

Leisure Family

2/10

Poor

12 Nov 2023

susana

We arrived to our hotel Friday night after flying in from Los Angeles, we were told by the front desk that we did not have a reservation with their hotel. Mind you I had confirmed with the hotel 3 times to avoid any problems, I was told each time that we were confirmed. The front desk told us that somebody had cancelled our reservation and would have to complete a new reservation and pay again. Our entire stay was already pre-paid. I forwarded our confirmation and email from Expedia confirming our reservation, they didn’t care. We were so stressed out and worried we would not have a place to stay. We went ahead and completed a new reservation and paid again to ensure we had a place to stay. I checked again that night and the following morning, they said they didn’t know what had happened. I contacted Expedia, they were very helpful, contacted the hotel, confirmed our reservation. And asked that they refund the money we had paid the other riot night. The hotel only said they did not know what had happened. That was a horrible start to our vacation. Beware that the hotel does not charge you twice and try to tell you that you don’t have reservations. In all my years in traveling I had never had such a horrible experience.

Leisure Family

8/10

Excellent

24 Oct 2023

Verified traveler

Nice option to visit Oaxaca

I didn't like the initial room I was given but the receptionist helped me getting another one, I appreciate it, I also asked for late check out paying a fee and it was appreciated as I had a night flight, these are the things I value on hotels. Nice atmosphere and nice location not so far from center.

Partner

10/10

Exceptional

16 Oct 2023

Yelitza

great location and amazing service.

Leisure Friends

10/10

Exceptional

15 Oct 2023

Jessica

This was the cutest hotel with a wonderful aesthetic. Location was great and secure! Loved our stay here!

Leisure

10/10

Exceptional

11 Oct 2023

Jorge

Their staff is amazing

Leisure Family

10/10

Exceptional

11 Oct 2023

Johana

The hotel is convinience, walking distance to
The main tourist point and restaurants. The hotel was quiet, the pool was great an awesome service. The staff was super kind and helpfull.

Leisure Family_with_children

10/10

Exceptional

09 Sep 2023

Ricardo

All the staff its bad

Leisure Family

10/10

Exceptional

27 Aug 2023

Adrian

Gracias

Leisure Partner

2/10

Poor

26 Aug 2023

MARCO

Resumen, caro y malo. Excelente ubicación, buenas instalaciones pero el personal de recepción y restaurante pésimo. Reservas un servicio no lo hacen (recepción) Brunch de fin de semana malísimo, empiezan a la hora que que quieren y carísimo para 3 guisados y arroz. Jugos no los conocen, fruta sólo papaya, en fin terrible.

10/10

Exceptional

21 Aug 2023

Anna

Beautiful hotel lobby and comfortable rooms, in very picturesque neighborhood of Jalatlaco

Business_and_leisure Self

2/10

Poor

21 Aug 2023

Noe

LOUD annoying music on Saturday mornigns…

LOUD annoying music will wake you up on saturday at 9am spot and won’t stop until noon. This a city express that uses the Marriott brand to charge higher prices, but don’t be fooled, it’s pretty’s much a motel 6.

Business Family

10/10

Exceptional

19 Aug 2023

Otilia

Everyone was super friendly, the place was very clean and walking distance to a lot of cool coffee shops and restaurants. Definitely recommend.

Leisure Family

10/10

Exceptional

16 Aug 2023

Rebecca

We had a wonderful experience. Everything worked out really well. The location is excellent and it seems very safe and walkable. The restaurant is a little pricey, but the service was excellent and the food was delicious. We would love to stay there in the future!

Business_and_leisure Family

10/10

Exceptional

11 Aug 2023

Oscar

The only thing I was disappointed with, the bar closed at 10:00pm and no music, no tv's to watch music videos or sports during the bar was open....

Leisure Family_with_children

10/10

Exceptional

08 Aug 2023

Ramon

The neighborhood was very welcoming and humble.

Leisure Partner

4/10

Poor

03 Aug 2023

Ivan

Hotel ok Staff Terrible!

The Hotel was nice and the location was very nice but the staff was not friendly at all and even seems bothered when asking for help with route directions. For the price tag the staff needs to take a few classes in customer service and hospitality! Won't stay there again due to the staff.

Friends_and_family Friends

6/10

Pleasant

31 Jul 2023

Oscar

Excellent location and very safe place except internet not working on the days that I was there, shower black mold.

Leisure Family

8/10

Excellent

30 Jul 2023

Gabriela

The location is very convenient and the area is very nice with all the painted walls.
I tool my pet with us and I didn´t like the only areas I could be with her were our room and the parking lot. If this hotel is pet friendly then they should have more space to be around with our pets.

Leisure Pet

6/10

Pleasant

28 Jul 2023

Mariela

Location was convenient.

Leisure Family

10/10

Exceptional

27 Jul 2023

MIKIHIKO

Roof balcony can be enjoyable due to fantastic view.
And Bar is very safety and quiet.
Music is also comfortable. Drink as well.
Particularly ''Mohiito'' was so good. I could enjoyed!

Leisure Partner

10/10

Exceptional

24 Jul 2023

Karen

Great area, very walkable, cafes, food
It's right near family, will stay again

Business_and_leisure Partner

10/10

Exceptional

14 Jul 2023

Adriana

I love this property, it has a pool which in Oaxaca is hard to come by and it’s great bc it gets hot.
You can walk from there to downtown or take a 5 min taxi ride to the andador turístico by Santo Domingo go and walk all over Oaxaca . The barril de Jalatlaco is full of murals, lots of lighting little restaurants and cafes. I fully recommend this hotel.

Business_and_leisure Self