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Sleep Inn Monterrey Norte

Monterrey · Mexico

Av. Universidad No 314 Col. ChView location

7.4/10Very good1,001 Reviews
Cleanliness7.4/107.4
Service7.6/107.6
Comfort7.8/107.8
Condition7.2/107.2
Neighborhood8.4/108.4
Amenities7.0/107.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Sleep Inn Monterrey Norte

Sleep Inn Monterrey Norte offers an outdoor pool, free private parking and air-conditioned rooms with free Wi-Fi. It is 400 meters from Anahuac Metro Station and 6 km from downtown Monterrey.

The rooms at Sleep Inn Monterrey Norte offer views of the pool and gardens and feature flat-screen cable TVs, coffeemakers, and phones with free local calls. The bathroom includes a hairdryer and toiletries.

Sleep Inn Monterrey Norte's restaurant serves Mexican and international cuisine and the sports bar broadcasts live sporting events. A free buffet breakfast is served every morning.

Sleep Inn Monterrey Norte is located in San Nicolás de los Garza, 1 km from Fiesta Anáhuac Shopping Center and the Nuevo León Autonomous University. The CINTERMEX convention center is 10 km away.

Read more about this hotelShow less

San Nicolas de los Garza is a great choice for travelers interested in family trips, restaurants and walking.

With a stay at Sleep Inn Monterrey Norte in San Nicolas de los Garza (Chapultepec), you'll be within a 10-minute drive of Fundidora Park and Arena Monterrey. This hotel is 5.4 mi (8.6 km) from Cintermex and 6.2 mi (10 km) from Galerias Monterrey.

Make yourself at home in one of the 82 air-conditioned rooms featuring LED televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets not allowed

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

Important information

  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
    • Property Registration Number HSM181017LAA
  • Minimal age
    18
  • Spoken Language

    English

    Spanish

Nearby attractions

Plaza Fiesta Anahuac 1.1 km / 0.7 mi
Gaspar Mass 2.4 km / 1.5 mi
Plaza Principal Bernardo Reyes de San Nicolás de los Garza 2.6 km / 1.6 mi
UANL University Stadium 2.9 km / 1.8 mi
Autonomous University of Nuevo León 2.9 km / 1.8 mi
Nuevo León Independent Gymnasium 3.8 km / 2.3 mi
Walmart Park 4 km / 2.5 mi
Casino Red Escobedo 4.6 km / 2.9 mi
Gran Parque Libertad 5.6 km / 3.5 mi
Parque Lineal Las Torres 6.1 km / 3.8 mi
Foliatti Casino 6.1 km / 3.8 mi
Mexican Professional Baseball Hall of Fame 6.4 km / 4 mi
Cervecería Cuauhtémoc 6.5 km / 4 mi
Hospital Sacramento 6.9 km / 4.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2008
  • Total number of rooms: 82
  • Number of floors (main building): 2
  • Number of floors (annexe): 3
  • Single rooms: 26
  • Double rooms: 56
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car parkExtra charge
Show 31 more facilities & services
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Room service
  • Laundry service
  • LaunderetteExtra charge
  • Medical service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Lift accessExtra charge
  • Garden
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Towels and bed linen
  • Café
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Air conditioning in Restaurant
  • Meeting room: 3
  • Business centreExtra charge
  • Outdoor freshwater pool: 1
  • Parasols
  • TV lounge
  • Breakfast
  • Non-smoking establishment
  • Fitness
  • GolfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

AI

All Inclusive

Meals and selected drinks/services may be included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 28 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable4 photos

    Sleep Inn Monterrey Norte

    DOUBLE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Shower
    • Direct dial telephone
    • Bathroom
    • Individually adjustable air conditioning
    • Safe
    • Housekeeping
    • Satellite TV
    • Desk
    • Alarm clock

    Facilities with extra charge

    • Hairdryer
    • Wi-fi
    • Wake-up service
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D

    Photos are not available for this room type.

    Sleep Inn Monterrey Norte

    SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Sleep Inn Monterrey Norte

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 28 m²SGL.ST
    SINGLE STANDARDPhoto unavailable5 photos

    Sleep Inn Monterrey Norte

    SINGLE STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Room amenities

    • Safe
    • Individually adjustable air conditioning
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom
    • Wake-up service
    • Alarm clock
    • Desk
    • Satellite TV
    • Housekeeping

    Facilities with extra charge

    • Tea and coffee making facilities
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Sleep Inn Monterrey Norte

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Sleep Inn Monterrey Norte

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Sleep Inn Monterrey Norte

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Sleep Inn Monterrey Norte

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Sleep Inn Monterrey Norte

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-1

    Photos are not available for this room type.

    Sleep Inn Monterrey Norte

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Sleep Inn Monterrey Norte

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Sleep Inn Monterrey Norte

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKINGDBL.2D-NM

    Photos are not available for this room type.

    Sleep Inn Monterrey Norte

    DOUBLE TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 Bedroom • 28 m²SUI.2Q
    SUITE TWO QUEEN BEDSPhoto unavailable3 photos

    Sleep Inn Monterrey Norte

    SUITE TWO QUEEN BEDS

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Room amenities

    • Living room: 1
    • Safe
    • Individually adjustable air conditioning
    • Bathroom
    • Direct dial telephone
    • Desk
    • Alarm clock
    • Shower
    • Housekeeping
    • Satellite TV

    Facilities with extra charge

    • Wake-up service
    • Wi-fi
    • Tea and coffee making facilities
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Sleep Inn Monterrey Norte

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1

    Photos are not available for this room type.

    Sleep Inn Monterrey Norte

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D-1

    Photos are not available for this room type.

    Sleep Inn Monterrey Norte

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Sleep Inn Monterrey Norte

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Sleep Inn Monterrey Norte

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Sleep Inn Monterrey Norte

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Sleep Inn Monterrey Norte

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW TWO DOUBLE BEDSDOUBLE • CITY VIEW TWO DOUBLE BEDSDBL.2D-CV

    Photos are not available for this room type.

    Sleep Inn Monterrey Norte

    DOUBLE CITY VIEW TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Sleep Inn Monterrey Norte

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Sleep Inn Monterrey Norte

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Sleep Inn Monterrey Norte

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Sleep Inn Monterrey Norte

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 28 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable5 photos

    Sleep Inn Monterrey Norte

    DOUBLE STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Housekeeping
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom
    • Desk
    • Satellite TV
    • Smoke detector
    • Individually adjustable air conditioning
    • Safe
    • Wake-up service
    • Alarm clock

    Facilities with extra charge

    • Tea and coffee making facilities
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Sleep Inn Monterrey Norte

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 28 m²DBL.QN
    DOUBLE QUEEN SIZE BEDPhoto unavailable4 photos

    Sleep Inn Monterrey Norte

    DOUBLE QUEEN SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Room amenities

    • Desk
    • Housekeeping
    • Satellite TV
    • Alarm clock
    • Safe
    • Individually adjustable air conditioning
    • Direct dial telephone
    • Shower
    • Bathroom

    Facilities with extra charge

    • Wake-up service
    • Wi-fi
    • Tea and coffee making facilities
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 1 Bedroom • 28 m²DBL.2D
    DOUBLE TWO DOUBLE BEDSPhoto unavailable3 photos

    Sleep Inn Monterrey Norte

    DOUBLE TWO DOUBLE BEDS

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Room amenities

    • Bathroom
    • Housekeeping
    • Satellite TV
    • Desk
    • Alarm clock
    • Safe
    • Individually adjustable air conditioning
    • Direct dial telephone
    • Shower

    Facilities with extra charge

    • Wake-up service
    • Wi-fi
    • Tea and coffee making facilities
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Two Queen BedsSUITE • Accessible-Two Queen BedsSUI.H6-2Q

    Photos are not available for this room type.

    Sleep Inn Monterrey Norte

    SUITE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Sleep Inn Monterrey Norte

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 28 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable3 photos

    Sleep Inn Monterrey Norte

    DOUBLE TWO QUEEN BEDS

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Bathroom
    • Shower
    • Direct dial telephone
    • Individually adjustable air conditioning
    • Safe
    • Alarm clock
    • Desk
    • Satellite TV
    • Housekeeping

    Facilities with extra charge

    • Hairdryer
    • Tea and coffee making facilities
    • Wi-fi
    • Wake-up service

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDS NON SMOKINGSUITE • TWO DOUBLE BEDS NON SMOKINGSUI.2D-NM

    Photos are not available for this room type.

    Sleep Inn Monterrey Norte

    SUITE TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKING • 1 Bedroom • 28 m²DBL.NM-QN
    DOUBLE QUEEN BED NON SMOKINGPhoto unavailable3 photos

    Sleep Inn Monterrey Norte

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Room amenities

    • Safe
    • Individually adjustable air conditioning
    • Direct dial telephone
    • Shower
    • Bathroom
    • Alarm clock
    • Desk
    • Satellite TV
    • Housekeeping

    Facilities with extra charge

    • Hairdryer
    • Wi-fi
    • Wake-up service
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BEDROO.KG

    Photos are not available for this room type.

    Sleep Inn Monterrey Norte

    Room KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Sleep Inn Monterrey Norte

7.4
Very good
1,001 Reviews
Cleanliness
7.4 /10
Service
7.6 /10
Comfort
7.8 /10
Condition
7.2 /10
Neighborhood
8.4 /10
Amenities
7.0 /10
100 reviews shown
8/10
Excellent
02 Jul 2026
Joel
Parking was fine
Partner
8/10
Excellent
28 Jun 2026
Madeleine
did not have hot water
Family
6/10
Pleasant
16 Jun 2026
Gerardo
La alberca nunca se limpió, los días que estuvimos ahí siempre el agua sucia y nunca se limpió la albera. El cuarto tenía mal olor, el aire acondicionado tiraba agua y se veía que no le habían dado mantenimiento porque estaba muy sucio. Las almohadas y las sábanas ya estaban bastante deterioradas.
Friends_and_family Family
4/10
Poor
06 Jun 2026
Ignacio
The room was not very clean, had to ask for towel and they didn't have face wash towels! There breakfast was not very good!
Family
10/10
Exceptional
15 May 2026
Efrain
Buen hotel
Self
4/10
Poor
06 May 2026
Fernando
Muy viejo no me gustó nada
Friends_and_family Family
10/10
Exceptional
04 May 2026
Uriel
Todo bien solo unos detalles con la regadera pero de todo lo demás todo bien ninguna complicación
Family
6/10
Pleasant
21 Apr 2026
Ermanno
the breakfast was very poor.
Self
4/10
Poor
24 Mar 2026
Karla
The rooms are not clean we have to change room and that one was a better but not clean completely
Self
4/10
Poor
28 Feb 2026
Ricardo
Noise
6/10
Pleasant
25 Jan 2026
Efrain
Room didn’t look like the pictures they show on there ad !! Also to much noise from other guest members!! The security didn’t did noting about it so didn’t sleep that good
Business_and_leisure Self
4/10
Poor
23 Jan 2026
harry G
Very poorly managed noise outdide our room from drunk hotel guests housekeeping ladies with llud music as early a as 7a no ice machine that work s i styrd there 2 years ago and it was the same issues
6/10
Pleasant
18 Jan 2026
Brenda
Si eran muy amables. El detalle es que no estaba limpio. Había cabellos en las almohadas y en la regadera. No había jabón ni toalla para las manos. Alrededor de la regadera está lleno de moho. No nos pudimos bañar porque no nos sentimos cómodos.
Friends_and_family Family
2/10
Poor
18 Jan 2026
Celene
Cuartos sucios,no tenia agua caliente y el personal del hotel no te ayuda.
Leisure Partner
2/10
Poor
15 Jan 2026
Minerva
Primero que nada con el personal de la recepción todo bien en las mañanas no puedes despegar tarde
Por qué los de limpieza ta están gritándose y no se si todas las habitaciones estén igual pero la que me tocó a mí el baño el techo estaba lleno de humedad hongo eso es malísimo
Leisure Family_with_children
4/10
Poor
04 Jan 2026
Jesús
El hotel se siente viejo, esta descuidado, la caja de seguridad no servia, el agua en el lavabo no se iba rapido y además habia gente bebiendo todo el tiempo afuera de las habitaciones.
Business
2/10
Poor
30 Dec 2025
ALFREDO
The hotel was in very bad shape. We had to change of hotel, they didn´t refund the day we didn´t used. Please just don´t go there.
Leisure Partner
2/10
Poor
23 Dec 2025
Juan
La limpieza de la habitación dejo mucho que desear. Al enceder el aire acondicionado, este despidio un olor muy desagradable. En el baño, una de las toallas tenia manchas negras y algunas rojas/rosas. Por la mañana, se abrio la habitación por parte del personal sin confirmar si había alguien en la habitación. Es la primera vez que me quedo en un Sleep Inn y de verdad no creo repetir.
Leisure Partner
2/10
Poor
18 Dec 2025
HUGO
The property is NOT in good condition, Motel Like Feel, bathrooms are old and in terrible condition. Mold, clogged, etc..
2/10
Poor
28 Nov 2025
Edgar
Fue una pesima estadia, sabanas sucias, sin jabon ni papel en los baños, no habia agua caliente, no responden la linea de servicio.

La verdad no volveria nunca a hospedarme ahi.
4/10
Poor
21 Nov 2025
DANIEL
No soap on the vanity to wash my hands.
Friends_and_family Family
4/10
Poor
15 Nov 2025
Wendy Selene
Las instalaciones no tenían variedad el los desayunos no había sodas no jalaba la máquina de refrescos
Friends_and_family Family
8/10
Excellent
01 Nov 2025
Josefina Yukiko
Water running all the time in the toilet. They went to check the problem every day but it couldn’t be solved
10/10
Exceptional
28 Oct 2025
Diego
The bed sheets had a
Partner
6/10
Pleasant
26 Oct 2025
Yamilett Abby
El servicio no es muy bueno!
Business Family
8/10
Excellent
13 Oct 2025
Felipe de J
En general bien gracias
Self
10/10
Exceptional
18 Sep 2025
Robin
Execelente servicio al check-in, nos ayudaron ajustando nuestra reservacion y cancelando una errada, 100% recomendable.
Leisure Family
10/10
Exceptional
16 Sep 2025
Vianey
Muy satisfecha con el servicio
10/10
Exceptional
12 Sep 2025
CARLOS
THE SERVICE
10/10
Exceptional
01 Sep 2025
Gerardo
Si van al estadio Volcan esta perfecto. Te subes al metro y ala siguiente parada ahi te bajas y llegas directo al estadio. La regresada igual. El breakfast 10 de 10!!! Y el precio muy accessible!
Leisure Family
10/10
Exceptional
28 Aug 2025
JUAN CARLOS
SERVICIO
Business Self
10/10
Exceptional
23 Aug 2025
Blanca
It was too noisy during the night. Couldn’t sleep.
Self
4/10
Poor
18 May 2025
Kassandra
Le falta remodelación y fumigar, la habitación es vieja, me desperté dos veces porque se me subieron bichos a la cara. En el baño no tienen jabón ni shampoo, se escuchan todos los ruidos del exterior y de otros cuartos. Las luces parpadeaban al prender. Cuando llegue el piso del baño estaba mojado. Solo lo recomendaría por la ubicación.
Leisure Self
4/10
Poor
12 May 2025
Scotty
Shower head leaked. Remote for air working.
One towel, no hand towels and no shower mat.
No tv guide. Shower wouldn’t drain.
I have used this hotel for over 5 years, will not return.
Business
2/10
Poor
06 May 2025
Zayra
El clima no funcionaba por que los filtros estaban obstruidos polvo y mugre. También los jabones estaban rellenos de agua. Lamentablemente veníamos de un viaje largo y tuvimos que permanecer en el lugar por el cansancio. Pero al día siguiente de nuevo tuvo que llegar mantenimiento ya que al desconectar el secador se salió todo el cableado de electricidad. Al caer la noche y salir a buscar comida al regresar no había estacionamiento y me querían estacionar afuera del edifico en la avenida de un área extremadamente transitada. Sin responsabilizarse de algún modo por mi vehículo. El velador del lugar empezó a subir su tono a una manera muy irrespetuosa al no querer dejar mi auto afuera. El desayuno no es lo que muestran en la publicidad.la noche fue incómoda al saber que la puerta no cerraba bien. Cabe destacar que algunas mujeres del servicio fueron muy amables y atentas. Les recomiendo que busquen otras opciones por precio calidad. Ya que este no lo vale. Y es mejor evitarse este tipo problemas e inconvenientes.
Family
2/10
Poor
06 May 2025
Zayra
Este hotel es realmente horrible. Es publicidad engañosa. Las habitaciones no lucen como en las imágenes. Desde el momento uno al llegar nos dieron una habitación en el tercer piso. Al cual preguntamos por el elevador ya que llevaba a mis padres de la tercera edad y todo el equipaje. Pero al ver las escaleras y mis padres no poder acceder por ahí pregunté por el elevador y este estaba fuera servicio. Por lo que pedí que nos cambiaran la habitación a una más accesible para mis padres y me ofrecieron una en el 2do piso esta fue la habitación 352.
Al momento de entrar olía a humedad, la habitación era diminuta ysin la puerta corrediza , las sábanas estaban desgastadas y sucias amarillentas, el teléfono no tenía servicio,las paredes estaban asquerosas. No había toallas y muy mala iluminación. Fui a recepción a hablar con el encargado y me trató de la manera más hostil y ruda , me ignoraba utilizando audífonos mientras le hablaba y ni siquiera levantaba la mirada. De mala manera y después de tener una discusión por su actitud nos trasladaron a otra habitación en la cual nuevamente había inconvenientes , la puerta no cerraba, tampoco había toallas y al pedirlas traían cabellos. El clima hacía ruido por lo cual pedímos que viniera mantenimiento de muy mala gana atendieron la petición. Para después volverles a llamar ya que había varios focos fundidos en la habitación y tuvieron que volver a regresar después más tarde ya que el clima no enfriaba y era por que los filtros estaban…..
Leisure Family
2/10
Poor
29 Apr 2025
Krissell
I did not stay it seemed not safe at all and area was fool of individuals outside the area
10/10
Exceptional
15 Apr 2025
Jose Luis
Exellecent
6/10
Pleasant
03 Apr 2025
Travis

Very clean

Very clean hotel. Its a bit weird they have many men just hanging out on the sidewalk and by the lobby though.

Hey management, as travelers coming to a new place, even as a man, i dont want to see random men just hanging outside of the hotel. I can only imagine how a woman would feel.

Very clean and very nice staff though. Close to many restaurants and stores.
Business
10/10
Exceptional
27 Feb 2025
Omar
Agradable y tranquila
Business Friends
2/10
Poor
23 Jan 2025
Maria
Las sábanas, toallas y los colchones muy viejos, las almohadas olían a sudor, mucho ruido, la Gente no respeta que hay Gente durmiendo, las de la limpieza empiezan muy temprano y hacen mucho ruido platicando y con los carros de la limpieza también hacen mucho ruido, no volvería a hospedarme con Ustedes otra vez
Leisure Family
4/10
Poor
13 Jan 2025
Verified traveler

Mucho por mejorar

Cucarachas, resumidero tapado y aire acondicionado dejaba de funcionar de manera aleatoria. Solicité 3 veces artículos de baño.
Business
6/10
Pleasant
09 Jan 2025
Alejandro
The staff was amazing, but this is not a tipical hotel. It does not habe the ammenities expected for the price. No microwave or freezer in the room. Rooms are small and linens need to be updated soon. No closets, only a pie e pf furniture to hang your clothes. It is good for a single person not enough room for a family of 4.
Leisure Family_with_children
6/10
Pleasant
05 Jan 2025
Ghassan
most of the guests are workers and construction people.so they leave very early and make lots of noises.barely got any sleep at night for almost five days.families with kids have no respect for other guests.lots of screaming.loud noises.yelling.over there kids dont sleep early.it was pretty bad.
Leisure
8/10
Excellent
07 Dec 2024
Juan Jose
No hot water in shower
Leisure Self
10/10
Exceptional
06 Oct 2024
Marisol
Todo muy bien, muy buen servicio.
Friends_and_family Friends
2/10
Poor
04 Oct 2024
Ivon

Dirty room

Room was dirty. The sheets and pillowcases had stains on them. The shower water would go from cold to hot constantly. The towels look old and dirty.
Friends_and_family Family
4/10
Poor
21 Sep 2024
Jonathan
Didn’t complete my expectations
Leisure Family
2/10
Poor
13 Sep 2024
Jose
infested with cockroaches
Business
2/10
Poor
26 Aug 2024
Verified traveler
AL momento de hacer el check in me dieron una habitacion que no fue con las caracteristicas de la que reserve, ademas de eso el viernes se fue la energia electrica y no habia agua ni hielos.
Friends_and_family Family
2/10
Poor
19 Aug 2024
Andres
El cuarto de hotel en malas condiciones paredes muy sucias y shower dañada la seaftybox no funciona
Business Self
8/10
Excellent
06 Jul 2024
Jose
Ok
Business Family
8/10
Excellent
25 Jun 2024
Reyna
Oval my stay was great
10/10
Exceptional
28 May 2024
Roberto
It is a clean, safe hotel and easy access.
Business_and_leisure Self
10/10
Exceptional
22 Apr 2024
Daniela
Great place to stay.
Leisure Partner
2/10
Poor
13 Apr 2024
Elsa
The room smelled like sewer and bathroom had no toilet seat. Had to book Holiday Inn last minute because it was unbearable.
Leisure Family
6/10
Pleasant
18 Mar 2024
harry G
proximity and walkung distance
Business_and_leisure Family
8/10
Excellent
29 Jan 2024
Carlos
good Hotel! price-service relation is good.
Leisure Family
2/10
Poor
27 Nov 2023
Nilda
1. Initial assigned room had problem with the door lock. Door lock did not work. Had to notify the staff to program it. Went out and after I returned to the room the key did not open the door and the key had to be reprogrammed.
2. Toilet was clogged since day 1. Did not realize it until
Water came out from bottom part of toilet. Notify the staff, after returning to the room at night I discovered the room was exactly as I left it, with toilet water on floor and room was not cleaned by staff. Notified the staff for second time and they applied caulk to the toilet. No room cleaning service was available at night. The staff provided new towels. Next day informed staff
again and they confirmed the toilet was clogged and it required major repairs. A new room was provided based on vacancy it took about 1 1/2 hours for new room.

Leisure Family
4/10
Poor
20 Nov 2023
Verified traveler

Not very clean

The hotel was dirty since day one. No one cleaned the floor during the days we stayed there.
Friends_and_family Family
2/10
Poor
13 Nov 2023
IRIS

el peor hospedaje de mi vida (Caro y malo)

Me cobraron tarifa alta mostrando foto de habitacion remodelada, no me asignaron habitacion deacuerdo a la foto, no tenian mas habitaciones , no tuve de otra llegue a las 3:00 am
Toallas viejas y nejas
Huele mal
Desayuno muy malo
la verdad quisiera el rembolso de 75% de la tarifa $3,000.00.
Me hubiera hospedado enfrente.
Eso si muy buena ubicacion.
No reclame, venia de un viaje muy largo.
Definitivamente no lo recomiend
Friends_and_family Family
10/10
Exceptional
04 Nov 2023
SERVIACERO
very good
Business Family
2/10
Poor
06 Oct 2023
Arleen

Nasty

Nasty room , smell bad , sheets were nasty couldn’t sleep well due to itchy body because of sheets, but didn’t have a choice .
Friends_and_family Family
4/10
Poor
09 Sep 2023
Raymond
Fourth Noise - Water Supply Failure One Morning - Breakfast with very limited options.
Business Partner
8/10
Excellent
27 Jun 2023
Susana
Si me gusto areas y buen rico desayunos también muy limpio.

Hasta próxima otra vez hotel Spleep Inn
Dios te bendiga
Family
2/10
Poor
08 May 2023
Jackeline
Pesimo servicio de este hotel, les recomiendo Holiday Inn que esta justo cruzando la calle
Friends_and_family Family
6/10
Pleasant
19 Mar 2023
Juan
The location is very good but Poor facilities, not very clean rooms, and super noisy! People are talking outside in the middle of the night very loud and theres no staff around to take care of that problem. Not recommended. Or for a stay of one or two days, I guess will be ok. Not for us that we stay for four days.☹️
Celeste H
Leisure Family_with_children
8/10
Excellent
09 Mar 2023
Justo
Property was ok, clean enough but limited parking and a very busy neighborhood.
Leisure Family
4/10
Poor
06 Mar 2023
Juan
The pictures that are posted online in this place are not the same, if you bring your own car or truck be carful the parking is very compact basically meant for small cars, dont bring a truck, custermer service very good, king size bed is great other then that its a decent place to stay for 155 for 2 nights
Business Self
8/10
Excellent
27 Jan 2023
Francisco
Esta muy cerca de mis objetivos
Leisure Family
6/10
Pleasant
28 Dec 2022
Anette
Not the best experience, restroom has lots of moisture and way to small. I left my pillows behind and they mentioned they don't have them.
Leisure Family
4/10
Poor
24 Nov 2022
Briseida
Rooms are nothing compared to what the photos show. Furnace did not work properly, nor hot water
Family_with_children
8/10
Excellent
26 Sep 2022
Rodolfo

Great place

The room is good , was clean, Inter connection good , breakfast was good , I would definitely be staying there and is at a good location, plenty of restaurants , the staff was real helpful
Self
6/10
Pleasant
18 Aug 2022
Julio
I couldn't use the pool, the room iron and iron board didn't work.
Business Family
2/10
Poor
31 Jul 2022
CHRIS
Was not made clear that this is a motel-style facility, with zero security from the main road. Room was filthy and no cleaning staff on site when we checked in in order to clean it. Poorly lit room, few towels.
Leisure Family
2/10
Poor
09 Jul 2022
Adrian
Clean the Rooms and it’s too many people look so bad
Family_with_children
10/10
Exceptional
08 Jul 2022
Teresa
Great service!
Leisure Family
8/10
Excellent
06 Jul 2022
jesse
It was ok
Leisure Partner
4/10
Poor
21 Jun 2022
Justo
Parking spaces are very narrow, there is no safe space to park when checking in, a room service tray was in the balcony when we arrived at night with broken glasses, ant it was still there when we left, the A/C unit didn't cool the room not even after the whole night. Won't stop again at this place.
Leisure Family
6/10
Pleasant
01 Jun 2022
Patricia
me gusta que queda cerca del lugar que visite,
no me gusto que habia plaga de cucharachas en el area de la alberca
Leisure Family
4/10
Poor
25 Apr 2022
CELESTINO
Pictures shown on your website are not from this hotel. The room I got was dirty there was hair everywhere in the bathroom. It seem like the bathroom was not cleaned at all.
Leisure Family
2/10
Poor
20 Apr 2022
Gabriela
I requested a room on the first floor on comments when I did the reservation almost 4 weeks before of my check in, when we arrived to the hotel they gave me a room on the second floor allegating they have an elevator but the elevator wasn't working until afternoon of the second day of our stay. The tile of the floor at the shower was too slippery, not the appropriate non-slip tile. We were 4 guests but only 2 towels in the bathroom, we requested for extra towels and waited more than 3 hours to get themand the housekeeper lady didn't wait until we open the door, she used her own key after knocked only once, she also did the same at 10 am on our last day of stay, we were still sleeping, knocked once and then opened the door to do the room cleaning!
Leisure Family
8/10
Excellent
10 Mar 2022
DOLORES
I have stayed with mom here since 2015. The complimentary hot food selection has improved nicely since our last stay in Oct 2021. There is greater variety & the food is hot. The rooms on the 2nd floor could improve by adding bedside reading lighting. The rooms on the 1st floor have great bedside lighting, however, need more dresser & closet space. The late night (1am) parking lot / poolside noise level could be improved by closer guard watch.
Business_and_leisure Family
10/10
Exceptional
06 Mar 2022
San Juan
Very good service
Friends_and_family Friends
2/10
Poor
13 Feb 2022
Misael
Demaciado ruido de todos incluso de los trabajadores de limpiesa campiaban muy fuerte las puertas
Partner
10/10
Exceptional
09 Jan 2022
Juan
Very well located hotel, friendly staff, nice traditional place to stay
Leisure Family
8/10
Excellent
04 Jan 2022
Verified traveler

Winter get away!

Hotel is okey,nice and clean ,beds are comfy , free breakfast buffet (eggs, chilaquiles, omelets etc ) Soriana it's a couple of blocks away
Friends_and_family Family
10/10
Exceptional
02 Jan 2022
Flora

Good

Convenient location
Good room service
Friendly front desk
Price a little high comparing to the prices around it.
Confortable, clean beds.
Need a little more friendly and enthusiasm service in the breakfast area.
Friends_and_family Family
10/10
Exceptional
01 Jan 2022
Enrique
Was an Excellent Stay
Family
8/10
Excellent
27 Dec 2021
Hector
Nice staff and location.
Leisure
6/10
Pleasant
24 Dec 2021
Jose m

Noisy hotel

Noisy hotel
Friends_and_family Family
2/10
Poor
15 Nov 2021
Jose

Horrendous

Rooms were dirty, service was terrible. We booked 2 rooms one 4 people and the room only got 2 towels and the other for 2 people. Well the one gor 4 had only 2 towels and the other one none. We requested more pillows since it only had a pillow and a cusion and they never brought them. The towel lady gave us a lecture on how we had asked for too many towels and wanted to know what we were doing with them. When we told her the room had no towels at all and we had never gotten any even upon multiple requests she just threw them at us and left. Food was horrendous at complimentary breakfast and restroom’s doors didn’t close and had stranger hair in them. Beds hard and no pillows. Overall a terrible experience. Never again there. All employees were rude and questions our requests for extra towels or pillows. No one wanted to help
Friends_and_family Family
2/10
Poor
06 Nov 2021
Isauro
The propwrty was extremely dirty, the staff was rude, the toilet did not flush, the shower was clogged, the AC did not work, the TV did not work, the safe was locked and they never unlocked it, and the pool looked like they had not cleaned it in years.
Business_and_leisure Self
8/10
Excellent
29 Oct 2021
sonia
Overall cleaning, comfort and parking all good.
Leisure Family
10/10
Exceptional
22 Sep 2021
Carlos Hector
Location
Leisure Self
2/10
Poor
08 Aug 2021
Jorge
Check in process
Leisure Family_with_children
4/10
Poor
07 Jul 2021
Verified traveler
Property look ok for location but staff was unable to help with my reservation that didnt show on there system
Business Self
6/10
Pleasant
15 Jun 2021
Verified traveler
Esta bien
Business Self
2/10
Poor
14 Jun 2021
Verified traveler
No respetaron mi reservación y vendieron mi habitación.
Leisure Partner
2/10
Poor
23 May 2021
Verified traveler
My 93 year old mom & I have stayed here (old BW Royal Cts Mty) now the Sleep Inn, once/yr for 2 wks, since ‘14.
Bath shower: temperature of hot & cold water mix not stable, you would suddenly be scalded or have freezing water at your back. Towels: stingy with # & type/size of towels, no face cloths. Footprints on fresh bath & hand towels. Stingy with toiletries, 1 soap square & 1 shower bottle for 2 people. Hotel No Longer provide Kleenex tissues to any room.

Terrible room lighting: rooms are dark, there used to be wall reading lamps for ea of the queen bds, now can't read in bed. No lighting by the desk. Two overhead ceiling lights are inadequate.

Cleanliness of rooms: they replaced the old floor carpeting, the cleaning staff did a bad job of sweeping, vacuuming or mopping the floor in the room. Stained Fresh Bed sheets.

Hotel Hot breakfast: there used to be a hot breakfast buffet. Variety was decent. Now a person, due to covid, serves a guest a small portion of food. The food is ALWAYS the same. COLD scrambled eggs, runny mashed beans, soggy chilaquiles, cold pancakes. EVERY DAY the same food. Wkends they used to have a special entre, menudo or pozole. No longer is there a wkend special entre. There used to be a variety of whole fruit available for breakfast: apples, bananas, now ‘day old’ cut up fruit is served in tiny plastic containers

Hotel room magnetic key cards: demagnetized daily, often, more than once per day

Broken room air conditioner
Business_and_leisure Family

Location & surroundings

Sleep Inn Monterrey Norte
Av. Universidad No 314 Col. Ch, San Nicolas De Los Garza, Mexico

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Sleep Inn Monterrey Norte

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