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Accommodation only. Meals are usually not included.
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7.4/10Very good862 Reviews
Cleanliness7.4/10 7.4
Service8.0/10 8.0
Comfort7.0/10 7.0
Condition7.0/10 7.0
Location6.8/10 6.8
Neighborhood5.6/10 5.6
Amenities7.2/10 7.2
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About CHN Hotel Monterrey Santa Fe
Hotel Santa Fe opens its doors on September 2013 with the mission of becoming an excellent option of low cost lodging in Monterrey, Nuevo Leon.
Focused on meeting the needs of the business traveler but with 100% family atmosphere and attentions, Santa Fe is a new alternative among the variety of 3 star hotels in Monterrey, standing out for having a great location just a few steps from Gran Parque Libertad and the Judicial Power Building State, very close to the No. 25 Clinic of Specialities, Cardiology Clinic No. 34, The Family Clinic No.28 and only 10 minutes away from the Bus Station Central in Downtown.
Our hotel in Monterrey Nuevo Leon, offers you just what you need to make your home away from home.
We have a Tobacco shop where you can get a variety of personal items, completely private roofed parking, free wireless internet access and taxi service, in addition to the warmth and service of our staff that will make your stay a pleasant visit.
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With a stay at CHN Hotel Monterrey Santa Fe in Monterrey (Valle de Morelos), you'll be steps from Gran Parque Libertad and a 3-minute drive from IMSS - Unidad Médica de Alta Especialidad No. 25.
This hotel is 2.7 mi (4.3 km) from Autonomous University of Nuevo León and 2.8 mi (4.5 km) from Walmart Park. Make yourself at home in one of the 36 air-conditioned rooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.
Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Non-smoking
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No cribs (infant beds) available
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
-
Minimal age
18
-
Optional fees
- Fee for cooked-to-order breakfast: approximately MXN 110 per person
- Rollaway bed fee: MXN 100.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Gran Parque Libertad
0.1 km / 0.1 mi
Foliatti Casino
1.4 km / 0.9 mi
ISSSTE Regional Hospital
3 km / 1.9 mi
UMAE Hospital of Cardiology
3.4 km / 2.1 mi
UANL School of Medicine
3.9 km / 2.4 mi
Gaspar Mass
4.4 km / 2.7 mi
Autonomous University of Nuevo León
4.5 km / 2.8 mi
UANL University Stadium
4.7 km / 2.9 mi
Nuevo León Independent Gymnasium
4.7 km / 2.9 mi
Walmart Park
4.8 km / 3 mi
Iglesia de San Luis Gonzaga
4.8 km / 3 mi
Parque Hundido
4.9 km / 3 mi
Plaza Fiesta Anahuac
4.9 km / 3.1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 2013
- Year of most recent renovation: 2018
- Total number of rooms: 36
- Number of floors (main building): 2
- Single rooms: 18
- Double rooms: 14
- Superior rooms: 4
- hotel
- American Express
- MasterCard
- Visa
- Visa Electrón
Show 30 more facilities & services
- EuroCard
- City centre
- Nearest Bus / Metro Stop
- Airport
- Wheelchair-accessible
- Car park
- Key Collection
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Secure parking
- Laundry service
- Multilingual staff
- 24-hour security
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Lift access
- Newspapers
- Luggage roomExtra charge
- Restaurant: 1
- Non-smoking area
- Breakfast buffet
- Continental breakfast
- Breakfast a la carte
- À la carte lunch
- Set menu dinner
- Non-smoking establishment
- Minimum check-in age: 18
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCHN Hotel Monterrey Santa Fe
DOUBLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCHN Hotel Monterrey Santa Fe
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE EXECUTIVE 2 DOUBLE BEDSDOUBLE • EXECUTIVE 2 DOUBLE BEDS • 1 Bedroom • 30 m²DBL.2D-EJ
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE 2 DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCHN Hotel Monterrey Santa Fe
DOUBLE EXECUTIVE 2 DOUBLE BEDS
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE 2 DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D-EJ
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCHN Hotel Monterrey Santa Fe
Double or Twin DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCHN Hotel Monterrey Santa Fe
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room TWO BEDSRoom • TWO BEDSROO.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCHN Hotel Monterrey Santa Fe
Room TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room TWO DOUBLE BEDSRoom • TWO DOUBLE BEDS • 1 Bedroom • 30 m²ROO.2D
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCHN Hotel Monterrey Santa Fe
Room TWO DOUBLE BEDS
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2D
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room QUEEN SIZE BEDRoom • QUEEN SIZE BED • 1 Bedroom • 30 m²ROO.QN
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCHN Hotel Monterrey Santa Fe
Room QUEEN SIZE BED
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.QN
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SINGLE SUPERIORSINGLE • SUPERIORSGL.SU-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCHN Hotel Monterrey Santa Fe
SINGLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: SGL.SU-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room SUPERIORRoom • SUPERIOR • 1 Bedroom • 30 m²ROO.SU
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCHN Hotel Monterrey Santa Fe
Room SUPERIOR
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: ROO.SU
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARDTWN.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCHN Hotel Monterrey Santa Fe
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCHN Hotel Monterrey Santa Fe
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCHN Hotel Monterrey Santa Fe
DOUBLE SUPERIOR QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE EXECUTIVE TWO QUEEN BEDSDOUBLE • EXECUTIVE TWO QUEEN BEDSDBL.2Q-EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCHN Hotel Monterrey Santa Fe
DOUBLE EXECUTIVE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q-EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCHN Hotel Monterrey Santa Fe
DOUBLE EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about CHN Hotel Monterrey Santa Fe
100
reviews shown
Guido
all good
Luis
NA
Luis
Costo beneficio es un buen Hotel sin esperar mucho
GUSTAVO
The location isn't very nice, rooms are being worked on. Looks like management is looking to upgrade hotel.
YAJAIRA PALOMA CAMACHO
El hotel es viejo, por el precio es suficiente para pasar la noche. Colchones viejos, sabanas manchadas, humedad en el techo, con problema de cucarachas, ojo con eso si llevan alimentos a su habitacion, las recepcionistas mal encaradas, cortantes y ni al gracias responden. La regadera del baño no servía bien y ni quise ir a decirle a recepción por la mala actitud que tienen, pésimo.
GUSTAVO
Was given an updated room, miles different than the old ones.
GUSTAVO
Well the room is not in very good condition, but you getwhat you pay for.
Sorache
Every good treatment
Patricia
Excellent hospitality but hotel needs repairs
The hospitality / customer service is excellent at all levels. The only downfall is that the hotel is in need of a lift/ repairs to make it a better experience.
Alberto
Moho en el baño, insectos en la habitación, excusado sin asiento. Creo eso es algo que pueden mejorar con un poco de esfuerzo.
Blanca
Not what I expected. Old furniture and old building. Bathroom had mold all over, no hot water.
Daniel
I didn't like it because looks dirty
Emilio
Is good
Hector
Location
Elva
bad area , and noisy at night time
Janet
It was great staying here very clean and the cleaning ladies are very nice
Gustavo
Well its not expensive, but it has very limited parking and not very nice neighborhood. But its very convenient for where i go to while in monterrey
Gerardo
Una opcion barata en la zona
El hotel está en estado aceptable pero tiene detalles de cortinas viejas, ropa de cama gastada y paredes despintadas. Aun asi está limpio y seguro, la atención del personal amable y atenta.
La zona es insegura para camianr de noche así que hay que tener cuidado.
La zona es insegura para camianr de noche así que hay que tener cuidado.
Angel Isaías Mexicano
I don’t like the breakfast same thing everyday
Jorge
Need more repairs
isabel
The area around was insecure and very duty, no cold water just hot water in the sink, toilet didn’t have the seat. Please never offer this place to me
Linda
Dirty room, no toilet seat no water coming out of hot water tap, furniture battered up, poor patch job on holes in walls. Plastic on mattresses and no top sheets. Most disgusting room I have ever been in.never stay here again and wouldn't have stayed if it hadn't been prepaid and if we had time to find another hotel!
Jose C.
Shower door was hard to open, and water would get out of the shower to the bathroom floor. Other than that, it was a nice stay.
Isidoro
Good price
Keeped very clean
Good customer service
Parking garage has some construction dirt
Other than that we had a good
Stay
Keeped very clean
Good customer service
Parking garage has some construction dirt
Other than that we had a good
Stay
Carlos
The good thing was the attached restaurant and store on the first floor. The not so good were the dirty rooms and restrooms. Mold on showers, dirty carpets, mold on ceiling and some walls.
Claudia
Everything fine
Mario Cesar Figueroa
Property is ok but i was specking better aercoce and facilities
oscar
Tuve muchos problemas. La habitación inicial estaba sucia. Me cambiaron. Pero había mucho ruido. Y mantenimientos. La zona no es muy bonita. Y había una cucaracha.
Miguel
Excellent place, friendly staffing
Jorge
Air condition doesn’t work at all, it has intermittence
Jorge
its fine
it was fine. the rooms are very dated and beds are ok. we were passing by but weve had better hotels for the same price in the city. Staff was good its just the rooms that were just...fine
Verified traveler
Decepcionante.
No respetaron mi reservacion de dos habitaciones dobles, me enviaron a dos habitaciones sencillas y cuando les mostre los detalles de mi reservacion entonces me cambiaron a dos habiotaciones dobles.En una de las habitaciones no funciono la chapa de la puerta del baño, y en la otra habitacion la television no funcionaba, los colores de la imagen no tenian control; o muy marcados o muy tenues. Nos dieron una tercera habitacion doble por el problema de la television y a esta no le funcionaba el baño, asi que nos quedamos en dos habitaciones dobles: una que no le funcionaba la chapa de la puerta del baño y otra la television.
albert
All was fine and nice stafg
Raul
Another great stay at CHN
If you are looking for a place to stay in Monterrey, CHN hotel is a great alternative. Best bang for your bucks, CHN is always priced among the lowest fir those who are traveling on a budget.
Jose
Los colchones estaban en mal condiciones
Nada confortables
Las almuadas super duras
Nada confortables
Las almuadas super duras
Raul S
Business trip by myself
I had a great stay, as usual. I’m a repeat guest at this hotel. As soon as I arrived the cleaning lady brought me an extra blanket before I asked.
Verified traveler
Bad location. It is important to know this is located in front of a prison.
Verified traveler
Tv wasn't working that's all . Everything else was good
Raul S
Business trip to Monterrey
Friendly staff, they have a restaurant in the building, and a convenient store next door. Besides very easy access to public transportation
Raul S
Traveling by myself (business)
I have stayed at this hotel four times and find it very confortable. The staff is friendly and willing to make you feel at home. It is very easy to take public transportation as well as taxis. I think it’s one of the best options if you are on a budget.
Vincent
Say no to one person rooms.they are dismal.
I do enjoy staying in a two bed room . Spending the extra bucks on line is worth it. I upgraded from the one bed room at the hotel and lost the deal.
Verified traveler
Safe, clean and great Staff.
Would Recommend a Friend.
Would Recommend a Friend.
Gabriel
Very nice hotel for the best price in town
Nothing extremely fancy but the appropriate for rest on the way to continue your travel or waiting for your plane the only bad was the price for the cab to the airport close to 300 pesos .
GASTON
Very good
Very nice
Sheila
Not got at all
The please is not good. The people was friendly but the room was not at described.
Sandra
Clean Hotel
It is a far away from downtown Monterrey but if you dont matter and want to stay in a good room and save money you can always take the metro that is right at the corner. Taxis charge $70 pesos from the hotel to the bus station (a la central de camiones). And I have to tell this because I didnt know and it was a surprise for me, the entrance of the hotel is just meters from the penitentiary.
Verified traveler
Great stay
I enjoyed my stay at this hotel, there were 3 hotel staff I want to mention, Luis on the day shift, a great human being really nice kid anything i needed he made every effort to accommodate me when the hotel manager was busy, 2nd shift Monica sweet 20 year old she did not speak much English but i downloaded a English Spanish translator on my phone so we could communicate, she was very nice and helpful, On the 3rd shift we had Olga who spoke excellent as she had lived in the US for many years, she is an outstanding desk clerk, the very best i have seen at a Mexican hotel.
Jesus
Okay
I forgot my phone charge and they don't want to give me back, I got a friend in Monterrey He went to ask for and they don't want to give back.
Verified traveler
Good for the price
William
Nice cheap hotel
once inside the hotel things are fine. Room comfortable and well worth low price. Actually outside is safe also because location is next to courts. Not easy to find if driving but it is not out of way if you are going on to usa.
Verified traveler
Large dark and cold room with a good tv
Very friendly guy (Fr) at check-in.
I had to stick at 3 inches of the wall to get a shower.
No closet with hangars available.
Always too dark from the room to the washroom.
When the days are cold then the room will be (maybe 65 F - 18 C). Individual air conditioning might be good in hot days.
All the times there are many guards beside the premises (kind of prison nearby).
I had to stick at 3 inches of the wall to get a shower.
No closet with hangars available.
Always too dark from the room to the washroom.
When the days are cold then the room will be (maybe 65 F - 18 C). Individual air conditioning might be good in hot days.
All the times there are many guards beside the premises (kind of prison nearby).
rafael
Good hotel for the price
Excellent attention and service from staff. Room clean and neat. Excellent room's WIFI service. The only problem is not having closet to hang clothes. Close to metro station. Surrounding area of the hotel not very pleasant and not nice at all, although is safe because of the police presence always due to the penitecnciary.
Natividad Rocio
Muy accesible y súper precio, acogedor y limpio el lugar
Carlos
Funcionamiento de aire muy bien, buen olor a limpió, siempre ves gente dando limpieza , las instalaciones son básicas pero por el precio está todo ok.
Solo por fuera el hotel se ve deteriorado pero por dentro está muy bien.
Solo por fuera el hotel se ve deteriorado pero por dentro está muy bien.
Leonardo Daniel
Creo que deberían de fumigar, salieron algunas cucarachas en la habitación.
Amira
Que estaba enfrente el metro
ERI
Gracias
Janeth
Excelente
Miguel
Tranquilo y bien ubicado
Edgar
No desayune..
Gustavo
Excelente servicio, personal muy amable y atento instalaciones buenas yes un lugar muy tranquilo para descansar. 100% recomendable.
Andrea
Muy amables las señoritas que nos atendieron, pero el cuarto estaba algo sucio, las cortinas terriblemente sucias, el sillón lleno de polvo y sucio, el aire goteaba, nos tocó un pequeño cucaracho y se encontraban cabellos en las sábanas.
En el estacionamiento muy pequeño y no alcanzamos a estacionar nuestro coche.
El hotel está Céntrico y te saca del apuro, pero si la limpieza deja mucho que desear.
En el estacionamiento muy pequeño y no alcanzamos a estacionar nuestro coche.
El hotel está Céntrico y te saca del apuro, pero si la limpieza deja mucho que desear.
Johnny Zapata
Pues se fue la luz varias veces durante mi estancia , no hay opciones cerca para comer.
Alejandro
Todo excelente. Atención, instalaciones
Ana
Habitacion limpia
Adrybell
Todo increíble el costo w muy accesible
Pamela
Nos dieron mal el horario para el desayuno
alondra
La verdad me sorprendió mucho el lugar, es bonito, limpio y el personal super amable
perla marcela
Está limpio y para pasar la noche está perfecto,sólo que ese día que estuvimos se fue la luz toda la noche, sabemos que son cosas que no están en sus manos..
Yo reservé habitación con desayuno y al llegar no nos dijeron nada de eso, siendo que se había pagado.
Dentro de todo está bien
Yo reservé habitación con desayuno y al llegar no nos dijeron nada de eso, siendo que se había pagado.
Dentro de todo está bien
Daniel JIMENEZ
No desayune
Carlos Alejandro
La comida es muy mala, el desayuno no es nada amplio, la fruta estaba mala, los frijoles como echados a perder. Había cucarachas, las paredes sucias y la chica de recepción, una en específico, siempre ponía cara
No regreso
No regreso
Gerardo Osvaldo
Terrible todo
Alejandro
No me incluyeron el desayuno, pero la opción es estándar (huevos) y café o jugo por un precio razonable. La limpieza de todo el hotel se nota desde que llegas porque huele mucho a cloro. La infraestructura está algo dañada, por ejemplo los aires acondicionados se ven los cables que salen de la pared rota y la alfombra tiene manchas desagradables. Los controles no funcionan correctamente, necesitas prender y apagar la tele manualmente. El personal muy amable
Alejandro
El desayuno muy malo, los alimentos no estaban bien hechos, muy restringido, tuvimos que pedir extra de desayuno porque uno no estaba incluido, los frijoles, la papaya y el jugo estaban incomibles. La chica de recepción súper indiferente, me refiero a una joven de lente. Había cucarachas, las paredes sucias, no había botella de agua, las toallas sucias.
No lo recomiendo, lo usé por última instancia pero no regreso.
No lo recomiendo, lo usé por última instancia pero no regreso.
Mafalda
No utilice el restaurante
ady
Cuándo me recibieron, me dieron una habitación con alfombra sin clóset, me salió un bicho ahí que casi me pica, no sé qué era pero lo aplaste y tenía sangre y no era un mosquito. Después me lo cambiaron a otra habitación que estaban mejores condiciones en ese mismo piso, pero en otra área, no sé por qué hacen eso si es porque vamos por medio de Expedia pero si incorrecto. Porque te dan las peores habitaciones. La segunda habitación ya estaba como un hotel normal con piso. Tenía fallas en el baño. Algunos detalles para el sarro de la casa del baño, unas macetas rotas y algunos detalles pero ya estuvo muchísimo mejor que la primera habitación. El desayuno lo pagué. Aparte bastante bueno y las personas en general muy amables.
Mafalda
El restaurante con pocas opciones y muy lento su servicio
Mafalda
El hotel está descuidado el baño de la habitación se ve descuidado toallas percudidas
Mayra Patricia
Habitaciones limpia solo falta más limpieza en las alfombras en el desayuno poner variedad o diferente comida cada desayuno x q es el mismo todos los días
Rosa Delia Retiz Rivera
No tienen mucha variedad la atención en el restaurante es buena, pero falta creatividad, falta mantenimiento en las instalaciones me cambiaron del primer cuarto olía a caño muy fuerte pues no tiene ventana ni extractor de aire, misma noche 2da habitación mejores condiciones, pero con cucaracha alemana o chumpepes, pedí insecticida me dieron una agüita falta fumigación y esto conlleva al aseo, no hay ruido, pero los colchones viejos y sumidos recomiendo buscar otras opciones
Carlos
Habitación limpias y amplias, tranquilidad y muy buena atención
Humberto
Excelente atencion del personal
Marco
Excelente desayuno
Erick Yael
No era muy fresco
Azucena
Nos salio una cucarachita en la leche para el cafe
luis Francisco
No es nada práctico y está descuidado el hotel
Daniel
Si
daniel
Las camas no son como vienen en la descripción
Maria Gisela
Avían cucarachas
Alberto Manuel
Relatiba mente bien
Miguel Antonio
Las habitaciones no son como las muestran en las fotos de la aplicación son más chicas y no cuentan con sofa
julian
Si,buena atención
Ximena
Un poco, hay cucarachas 😅
Roberto
Perosna
Amanda
La habitación amplia, limpia y el personal muy atento
Carlos
El personal muy amable, sin lugar a dudas. La llegada no tuve contratiempos.
Mariana
El aire acondicionado no servía, había moho
Anel
La habitación está bien para lo que implica una estancia de solo dormir y bañarte, el personal amable exceptuando a la recepcionista de la noche, la saludabas y ni te volteaba a ver, en general estuvo bien.
Azael
Un excelente servicio
Jaime
Hotel tranquilo con áreas de oportunidad pero el precio es justo
Location & surroundings
CHN Hotel Monterrey Santa Fe
Zacatepec No. 100, Monterrey, Mexico
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CHN Hotel Monterrey Santa Fe
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