Name: Antaris Galerías
Address: Ave Constitucion 1707 Pte Col: Mirador, Monterrey, 64070, MX

4/10

Poor

04 Aug 2026

Marcela

Estuve en la fila esperando ser atendida por más de 5 min (había 2 recepcionistas una ocupada con gente la otra haciendo algo en la computadora) y de repente llega una familia al escritorio y la recepcionista de la computadora los tiende siendo que yo ya tenía más de 5 minutos en la línea. Súper mal.

8/10

Excellent

03 Aug 2026

Eduardo

Hola, es un buen lugar trankilo, agradable.

6/10

Pleasant

30 Jul 2026

Lorena

Hotel needs to clean their restaurant tables better. Also, not enough parking when the hotel has more rooms occupied. Hotel needs to dispose of old furniture they keep stored in their garage area because they are using parking spaces needed for customers cars.

10/10

Exceptional

27 Jul 2026

vanalet

They have outstanding customer service and great prices for the location. Hard to get to, but we are glad we got to stay there

10/10

Exceptional

26 Jul 2026

CESAR

Nice hotel, very clean rooms and good restaurant. Only the locations is not the best but if I had come back to monterrey this would be my first choice

10/10

Exceptional

22 Jul 2026

Circe

Esta vez solo falló el agua caliente en la habitación por lo demás muy bien

10/10

Exceptional

20 Jul 2026

eduardo

Satff

Self

10/10

Exceptional

20 Jul 2026

Andres

Todo bien solo que el estacionamiento se llena de Vehículos y tapan salidas

Partner

10/10

Exceptional

20 Jul 2026

Circe

El frigobar no funcionaba al menos en mi habitación por lo demás es un excelente lugar

Partner

10/10

Exceptional

15 Jul 2026

Mauricio

10/10

Partner

2/10

Poor

14 Jul 2026

Christopher

Very poor. The toilet didn’t flush from the first morning of a four night stay. Despite telling reception every day, the toilet still wasn’t fixed when checking out three days later. Had to use toilet on ground floor instead. No reply from hotel after complaint was made after check out either

Friends

2/10

Poor

14 Jul 2026

Christopher

Very poor. The toilet didn’t flush from the first morning of a four night stay. Despite telling reception every day, the toilet still wasn’t fixed when checking out three days later. Had to use toilet on ground floor instead. No reply from hotel after complaint was made after check out either

10/10

Exceptional

10 Jul 2026

Alma

La unico malo que ya no tiene frigobar

Family_with_children

8/10

Excellent

07 Jul 2026

Alejandro

hotel with excellent location

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

Rafael

Faltan más meseros en el restaurante, tardan en atender.
el hotel es bueno.

Partner

10/10

Exceptional

04 Jul 2026

Mauricio

Todo estuvo excelente, a excepción de la recepcionista que estaba de mal humor, pero fuera de eso todo bien

Partner

10/10

Exceptional

27 Jun 2026

Cristy

Very nice and quiet hotel, the only thing is the room was very humid and had a smell. Other than that it was a good stay!

Partner

4/10

Poor

25 Jun 2026

Fabian

Check in was easy. First room I got was not cleaned well and had trash left from previous people that started there. The second room they put me in was cleaner but it missing the seal around the window so more noise than normal was coming thru and made the room a little warmer due to the heat coming thru. Wi-Fi was terrible in the rooms. Air conditioning worked but due to heat coming thru the gaps in the window it never was able to cool down to what I set the thermostat to. If you find a good deal it's worth it but if you pay full price I wouldn't recommend.

Self

8/10

Excellent

25 Jun 2026

Beka

This is a decent hotel and has the minimum amenities you would expect. The room was clean, but the common areas like the hallway and stairways were not as well maintained. The staff were friendly. The one restaurant adjacent to the lobby was alright. The pool was not really appealing.
The hotel is located in an area of Monterrey that is not very active with things to do or places to see. You will need to get a taxi or Uber to go just about anywhere.
If you are just looking for a place to stay that does not have much else going on, this could be the hotel you are looking for. If you expect a lot of amenities, I would recommend you look for something higher end.

10/10

Exceptional

20 Jun 2026

Mohamed Anouer

Big huge thanks to the staff for the hospitality and a special one to Kathia !

Friends

10/10

Exceptional

13 Jun 2026

Carolyn

This hotel is very quiet and peaceful. The room is comfortable. It’s great having a refrigerator and microwave.

Partner

6/10

Pleasant

13 Jun 2026

Roel

Na

Self

6/10

Pleasant

29 May 2026

Juanita

El hotel esta bien, no de maravilla. Esta limpio. Pero el personal son muy buenos para cobrarte lo necesario pero a la hora de un reembolso t lo hacen demasiado dificil. No son de mas amable. El restaurante tampoco es de lo mas agradable. Los meseros podrian ser un poco mas amables. Tienen un menu pero no todo lo que esta ahi, lo tienen disponible.

Partner

6/10

Pleasant

27 May 2026

Ana Gabriela

Nothing special about the rooms. They are outdated. A/C makes weird noise and temperature not consistent. Also, did not get really hot water in the shower.

Self

8/10

Excellent

18 May 2026

Abraham Enns

Overall was a good stay but the doble beds are very narrow for 2 people

Family

2/10

Poor

15 May 2026

Guillermo

Very affordable , as well as border line dump . The room spelt like seer bevy’s of the sink not having proper venting system you here whe someone uses water in other rooms. Hair behind the both room door and dated warn out floors and wall finishes. Place is centrally located but needs a lot of preventative maintenance.

Business

10/10

Exceptional

07 May 2026

Erika

N/a

6/10

Pleasant

06 May 2026

Miguel

The air conditioning kept giving out and had maintenance come in 3 times.. Nothing worse than having maintenance come in, in a vacation and then never got fixed. It was until I went down stairs to the main office did they decide to change my room. The sink in the new room would take for ever to drain. This place needs an over haul. It's not what it used to be.

Self

2/10

Poor

30 Apr 2026

edgar

Nothing, Nothing , Nothing. Avoid at all cost. Don’t event book. Worse service, AC Not Working in 3 rooms they gave me. First room sealing was falling off and water leaking everywhere. Checked in at 11pm. And was not able to get a good room till 3pm. Horrible.

Friends

6/10

Pleasant

24 Apr 2026

Giovana

It is outdated. Room smelled musty and towels smelled like sweat.

Friends

10/10

Exceptional

23 Apr 2026

Norma

Room was clean, breakfast was awesome!

Family

6/10

Pleasant

10 Apr 2026

Marcela

Small parking lot, confusion on the front desk, front desk is not attending the phone when we need stuff for our room

6/10

Pleasant

08 Apr 2026

Victor

Most it’s your page. You charge me something and at the property pay another

8/10

Excellent

07 Apr 2026

Susana

Staff was great and very close to shops

8/10

Excellent

05 Apr 2026

Violeta

Hotel limpio y de buenas instalaciones

Friends_and_family Family

10/10

Exceptional

05 Apr 2026

Jennie

Close to important malls and close to downtown

Self

10/10

Exceptional

01 Apr 2026

Alfredo

Nice place and very clean , staff was very nice .

2/10

Poor

30 Mar 2026

MIKE

We did not like the breakfast and especially the coffee. Particularly the omelette was very salty and the coffee was too strong and tasteless. Unfortunately we discovered afterwards there were other five star hotels that offered a free breakfast for the same rate as the Antares. Additionally, the TV would continually go off and on. The maintenance was unable to fix it. Also, the bathroom is way too small. To make a call I needed to go a place to answer

Partner

10/10

Exceptional

29 Mar 2026

Francisco

Good

2/10

Poor

26 Mar 2026

ibeth magdalena

TERRIBLE!!… para nada es un 8.4 de calificacion, me deje guiar por eso y fue un error. Urge que el gerente verifique el trabajo de las personas que limpian las habitaciones, la alfombra de los pasillos es vieja y huele demasiado a humedad, el buffete del restaurante la vdd ni vale lo que pagas, en general el hotel necesita una renovacion absoluta en todos los aspectos, su calificacion deberia ser 6 y estoy siendo generosa, el staff es muy amable pero eso no le gana a las malas instalaciones del…. Jamas volveria a hospedarme ahi.

Partner

8/10

Excellent

25 Mar 2026

Mario

G

Partner

6/10

Pleasant

16 Mar 2026

Luis

The location is central to Monterrey & on main blvd, pretty straight forward as noted on the map of city. Rooms were clean & comfortable. The wifi was not the best. I could not stay connected on video calls for work - very frustrating. The hotel food service was a bit over priced in my opinion. I did find a few options within walking distance. A 5 mins walk down the blvd and I found a large outdoor fruit stand that made smooothies, a Starbucks & VIPs another block down. Opposite direction, right around the corner, a cafe Madcoffee & big work out gym & pharmacy. I would stay here again but not for a work related needs. Wifi was only downer.

Self

10/10

Exceptional

11 Mar 2026

Alejandro

Very friendly environment and overall very clean property!

Family

2/10

Poor

01 Mar 2026

Alejandra

Horrible room,nothing like the pictures and staff was rude during the stay.

Friends

8/10

Excellent

22 Feb 2026

Shamir

Room was clean but the bathroom had a scent like dirty drains. There were also some broken fixtures inside the bathroom. Overall good.

Family

10/10

Exceptional

21 Feb 2026

Luis

Service was good overall, well situated in the city

Family

8/10

Excellent

11 Feb 2026

Jorge A.

I liked the all ceramic or wood linoleum floor…. However, the back rear exit at the basement parking garage is awful for low clearance vehicles. My car scratched scraped exiting the entire bottom exiting the parking garage.

Business

6/10

Pleasant

08 Feb 2026

Juan

Falta capacitar personal de cocina y los horarios porque faltaban 30 min para cerrar y no me quisieron vender bebidas para llevar a mi habitación 😡

10/10

Exceptional

02 Feb 2026

Eliana

Location

Business

10/10

Exceptional

27 Jan 2026

Luis

Nice room
Very clean and staff very polite
Thank you
I will stay again

8/10

Excellent

23 Jan 2026

Lucio

Excelente ubicacion, comodo, todo funciono muy bien

6/10

Pleasant

20 Jan 2026

Cynthia

The room was comfortable. Things they need to improve.
-No Ice anywhere
-smell in room was not pleasant
-need upgrade
-there was writing on the couch which made the place look dirty

But, the staff in breakfast was great!

Partner

10/10

Exceptional

15 Jan 2026

Jose luis

Buen lugar para descansar

10/10

Exceptional

14 Jan 2026

OSCAR IVAN

TODO ESTUVO EXCELENTE!!

Business Self

10/10

Exceptional

13 Jan 2026

Vigilio

.

8/10

Excellent

04 Jan 2026

Miguel

The staff were very courteous but room later during the day started with a humidity odor. And they use to have the shuttle which I have used everytime I had gone previously but no they mentioned they didn't have it..

10/10

Exceptional

21 Dec 2025

Javier

My reservation was very easy. I got early and the room was ready. Staff was very courteous.

Leisure

4/10

Poor

15 Dec 2025

Sindy Berenice

The room was dirty and the bathroom smells bad

2/10

Poor

13 Dec 2025

Cristina

El cuarto olía a cigarro, apestaba. Tuvieron que instalar un ION machine. Horrible!

6/10

Pleasant

07 Dec 2025

Oscar

Ser mas empaticos con las personas y tal vez dar descuento o algun incentivo.. el check-in era a las 3pm y mamá venia de una cirugia y tuvimos que esperar una hora porque la habitacion no estaba lista....

8/10

Excellent

03 Dec 2025

Graciela

The hotel is old.

10/10

Exceptional

26 Nov 2025

Orlando

Yes it was a pleasant experience thank you

Business_and_leisure Partner

10/10

Exceptional

23 Nov 2025

Reina

La habitación estaba súper limpia, todo el personal era fenomenalmente amable y servicial.

Leisure Self

2/10

Poor

16 Nov 2025

Saida

The staff was rude and we weren’t able to stay there because we had to arrive by 6pm. I do not understand what the point of making a reservation is if our room would be given to another person. I had until November 14th to cancel and if I didn’t cancel it, it was for a reason. I did not receive an email or a call saying that my reservation would be cancelled. Very unsatisfied.

10/10

Exceptional

09 Nov 2025

luis urbano

Good

Friends_and_family Friends

8/10

Excellent

26 Oct 2025

Clinton

Parking area is good, clean, nice,

Family_with_children

4/10

Poor

12 Oct 2025

Laura

No wifi available, door key had to be programed again every day. Rude and short answered staff.

Business_and_leisure Family

2/10

Poor

04 Oct 2025

Esmeralda

Muy mal servicio de la gente en recepcion

8/10

Excellent

30 Sep 2025

JAVIER

The hotel is good, but there were some details in the funcionality of it that not necessarily keep a great sensation.

Leisure Self

4/10

Poor

21 Sep 2025

Fernando

Room smelled like sewage

Leisure

6/10

Pleasant

03 Sep 2025

Cesar

limited transportation

4/10

Poor

30 Aug 2025

Verified traveler

Necesita mucha mejora

El cuarto estaba sucio, las almohadas olian a saliva y sudor, las condiciones generales del hotel le falta mucho mantenimiento, el aire acondicionado tiraba agua, no habia presion en la regadera.

Friends_and_family Family

8/10

Excellent

22 Aug 2025

Manuel

This hotel is centrally located and accessible. For us it was very convenient as we were very close to the places that we were going to. Room was very well taken care of and had enough space. The only disappointment was with the restaurant, we paid for the breakfast buffet but it was not what we were expecting for the price.

Leisure Family

8/10

Excellent

13 Aug 2025

Andrea

Excellent service

8/10

Excellent

13 Aug 2025

Andrea

Excellent restaurant service

Leisure Family

6/10

Pleasant

28 Jul 2025

VERONICA

Ac was not working, they need to install a new mini split

Leisure Partner

6/10

Pleasant

28 Jul 2025

Mayte

When I made the reservation it said there was a mini refrigerator in the room and there wasn’t. Also a coffee maker would’ve been nice. Overall it was a good stay.

Leisure Family

10/10

Exceptional

25 Jul 2025

ANDRES RIVERA

Great place to stay

Leisure Family

10/10

Exceptional

21 Jul 2025

Julio

Very secure

Leisure Family_with_children

6/10

Pleasant

19 Jul 2025

Sara

Needs a coffee maker in the room and another wait staff in the restaurant

Leisure Family

10/10

Exceptional

12 Jul 2025

Elvin

Good please

Leisure Self

8/10

Excellent

09 Jul 2025

Armando

Its ok for the price.

Leisure Family

6/10

Pleasant

30 Jun 2025

Roberto

Las instalaciones están viejitas y se siente un ambiente de desorden en las mismas, el personal del restaurante muy sin ganas, las recamareras todo lo contrario muy amables.

Leisure Family

2/10

Poor

24 Jun 2025

Gabriela

this is a very Old Hotel, that needs to be updated. The check in was terrible .... came before 3pm, around 1pm, was told the room was not available, asked if early check in is available with a fee, told Yes, you have to ask as they are not going to offer you.... then I was given a room with people still in, have to come back to the reception area, and given another room with a broken A/C, called several times, maintenance person came to apparently fix the A/C, but still was not enough to cool the room. Asked to be move to another room. was told NO. The room had not washer towels nor hand towels, no hairdryer... asked for one, was told \"let me see if we find one\".... the cleaning lady came to make the beds only, no refills for shampoo/conditioner or soap. the mirrow was broken, the pieces were taped together. We were 3 families that came to celebrate my mom 100yrs and the hotel wasn't the way advertised on Expedia. Like people say, \"you get what you pay for\". I won't recommend this hotel. ☹☹☹

Leisure Family_with_children

4/10

Poor

22 Jun 2025

MARIA

They took for ever to give me the room

Leisure Self

10/10

Exceptional

20 Jun 2025

Federico

It is clean and worth what you pay

Business Self

10/10

Exceptional

19 Jun 2025

Joel

Located near major avenues; nice, clean room with basic but reliable services.

10/10

Exceptional

19 Jun 2025

Elvin

Muy bueno todo

2/10

Poor

17 Jun 2025

Juanita

They misinform you about the booking situation and don’t mention breakfast is not included til your are done eating and charge you.

Leisure Family_with_children

10/10

Exceptional

12 Jun 2025

SERGIO ARTURO

Great Location. Nice Atmosphere.

Leisure Self

6/10

Pleasant

10 Jun 2025

Armando

Hotel is very good for the price but the only problem was the staff. The check in took so long and without control of first cime first re

4/10

Poor

08 Jun 2025

Edgar

This hotel not have hot water they say change the boiler bit o don't know why not have hot water the faucet in the zinc is loose

Leisure

8/10

Excellent

01 Jun 2025

Carlos Andrey

Un poco sucio

2/10

Poor

24 May 2025

Lazaro

I made the reservation hours in advance. Expedia confirmed the reservation. When I try to check in I was told by Antaris hotel reception (armando/fernando) that the reservation was there but had not uploaded in the hotel’s system. I waited for nearly an hour before I got up and inquire what was going on. I drove hours and wanted to rest. It was past 10pm.

The Antaris hotel was extremely dirty and there was a lot of noise. All the furniture at the lobby needs to be replaced. It is stained and it has an unpleasant smell. The room I was assigned smelled like sewer. I just wanted to rest so I sprayed some of my cologne in the air so I could mask the foul smell.

Will never again stay here

Business_and_leisure

10/10

Exceptional

17 May 2025

Horacio

Great place friendly employees

8/10

Excellent

07 May 2025

Rosa Maria

Everything was acceptable after they changed our room which had a toilet that didn’t flush, after that we had no problems

Business Partner