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Ibis Monterrey Valle

Monterrey · Mexico

Ave. Lazaro Cardenas 3000 Esq. Dr. Atl Col Valle OView location

8.4/10Excellent1,104 Reviews
Cleanliness8.2/108.2
Service8.4/108.4
Comfort7.6/107.6
Condition7.6/107.6
Amenities8.0/108.0
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  • Business hotels
  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Ibis Monterrey Valle

The ibis Monterrey Valle hotel is located in the San Pedro Garza Garcia business district, close to shopping centers, Macroplaza, Paseo Santa Lucia, museums, and parks, with excellent access from Monterrey Intl airport.

It has 105 rooms, a restaurant, the Rendez-Vous bar with delicious snacks 24 hours a day, covered parking available for a small fee and free WiFi internet access.

Read more about this hotelShow less

With a stay at ibis Monterrey Valle in San Pedro Garza García (Valle Oriente), you'll be within a 10-minute drive of Fundidora Park and Monterrey Institute of Technology. This hotel is 5.6 mi (9 km) from Arena Monterrey and 4.4 mi (7.1 km) from Macroplaza.

Make yourself at home in one of the 105 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as desks and blackout drapes/curtains.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Green Key (Foundation for Environmental Education) LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 15 Pet max weight (per pet) in lb is 33 Service animals not allowed Only dogs and cats are allowed Maximum number of pets per room 1

Cleaning and safety

Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • The photos in this description reflect the brand standard and are provided for illustrative purposes only.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately MXN 335 for adults and MXN 149 for children
    • Covered self parking fee: MXN 150 per stay
    • Pet deposit: MXN 1000 per night
    • Pet fee: MXN 300 per pet, per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Metropolitan Center 0.7 km / 0.5 mi
Plaza Comercial Distrito Armida 0.8 km / 0.5 mi
Fashion Drive 0.9 km / 0.6 mi
Showcenter Complex 1 km / 0.6 mi
Los Angeles Hospital 1 km / 0.6 mi
Zambrano Hospital Hellion TecHealth 1.1 km / 0.7 mi
Plaza Fiesta San Agustin 1.2 km / 0.8 mi
KidZania Monterrey 1.5 km / 0.9 mi
Galerias Valle Oriente 1.7 km / 1.1 mi
Convex Exposition Center 3 km / 1.9 mi
Calzada del Valle 3.8 km / 2.4 mi
Paseo San Pedro 4 km / 2.5 mi
Museo del Obispado 4.2 km / 2.6 mi
Basilica Parroquia La Purisima 4.2 km / 2.6 mi
San Jose Hospital Medical Center 4.5 km / 2.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 105
  • Number of floors (main building): 5
  • Single rooms: 105
  • Accessible rooms: 4
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hire
Show 28 more facilities & services
  • Valet parking
  • Room service
  • Laundry service
  • Babysitting service
  • Multilingual staff
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Garden
  • Newspapers
  • Luggage room
  • Clothes dryer
  • BarExtra charge
  • Restaurant
  • Non-smoking area
  • Photocopier
  • Business centre
  • Fax
  • Green Key (FEE)
  • Breakfast
  • Breakfast buffet
  • Snacks
  • LGTBIQ friendly
  • Non-smoking establishmentExtra charge
  • Minimum check-in age: 18
  • Single-Use Plastic Free
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ibis Monterrey Valle

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ibis Monterrey Valle

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ibis Monterrey Valle

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ibis Monterrey Valle

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ibis Monterrey Valle

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE MOUNTAIN VIEWDOUBLE • MOUNTAIN VIEWDBL.VN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ibis Monterrey Valle

    DOUBLE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ibis Monterrey Valle

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO BEDSDOUBLE • TWO BEDSDBL.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ibis Monterrey Valle

    DOUBLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ibis Monterrey Valle

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ibis Monterrey Valle

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 1 BedroomDBL.2D
    DOUBLE TWO DOUBLE BEDSPhoto unavailable10 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ibis Monterrey Valle

    DOUBLE TWO DOUBLE BEDS

    Room photos

    10 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 16 m²DBL.DB
    DOUBLE WITH DOUBLE BEDPhoto unavailable14 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Bathroom
    • Direct dial telephone
    • Centrally regulated air conditioning
    • Central heating

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ibis Monterrey Valle

    DOUBLE WITH DOUBLE BED

    Room photos

    14 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB

    Room amenities

    • Bathroom
    • Direct dial telephone
    • Centrally regulated air conditioning
    • Central heating

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ibis Monterrey Valle

    TWIN WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Ibis Monterrey Valle

8.4
Excellent
1,104 Reviews
Cleanliness
8.2 /10
Service
8.4 /10
Comfort
7.6 /10
Condition
7.6 /10
Amenities
8.0 /10
100 reviews shown
10/10
Exceptional
16 Jun 2026
Margarita
Excelentes condiciones de limpieza. El desayuno Excelente y variado
4/10
Poor
28 May 2026
charles
room was so small and the bed was so small.
8/10
Excellent
27 May 2026
Cynal Sujeeva
Overall, the room was nice but the washroom was dated and the shower needs to be replaced. The staff was nice and the breakfast buffet was good.
Family
10/10
Exceptional
11 May 2026
Raul
It is a nice hotel and you have a bar for coffee and drinks it is nice
Self
10/10
Exceptional
11 May 2026
Verified traveler
Need more hours for food
Family
10/10
Exceptional
04 May 2026
maribel
muy buen hotel
desayuno super rico y abundante

cuarto muy limpio
todo esta cerca de alli
si me volveria a quedar

personal muy amable
Family_with_children
4/10
Poor
28 Apr 2026
Gabriela
eSTA DESCUIDADO, SU UBICACION ES EXCELENTE
SOLO QUE NECESITAN TENER CUIDADO EN QUE HAYA SHAMPO Y ENJUAGE,
6/10
Pleasant
15 Apr 2026
Florencio
Clean but very outdated, specially the rooms.
10/10
Exceptional
10 Apr 2026
Jose Eder
good
6/10
Pleasant
19 Mar 2026
Rosa
Yes
Partner
10/10
Exceptional
10 Mar 2026
ALVARO
Noisy
10/10
Exceptional
09 Mar 2026
Orlando
Have an extra charge for parking lot
Family
10/10
Exceptional
16 Feb 2026
Kereny
Price/location
4/10
Poor
04 Jan 2026
Lilia
El personal de la tarde muy malo, decían que no tenían amenidades existentes o que no eran capaces de prenderte la luz y cenábamos a oscuras, la limpieza igual deficiente, cambiaban de precio en los extras a como anuncian en su página, y muy cerrados, decían que no había snacks para nosotros cuando ahí los tienen en exhibición
Leisure Pet
8/10
Excellent
30 Dec 2025
Jose
Cada vez mejor
Business_and_leisure Family
8/10
Excellent
13 Nov 2025
Mike
Clean room but It was small
Leisure Family
6/10
Pleasant
26 Oct 2025
angelica D
The staff was great, they always want to keep your room clean and help you if you have any issues during the stay, they don’t have pool and they post pictures of the other hotel with pool in their facilities. It could be nice if they explain that part or not post pictures are not real or amenities that are not part of the hotel, heater didn’t work but a/c was working. The maintenance guy came to my room to fixed bc was cold and he told me the heater wasn’t working so I asked for A blanket and they gave me a new one, also the room has not fridge not even small one but they let me saved my food in their own fridge at the lobby so every time I want to eat I have to go back and fort. Costumer service was great and location is convenient for transportation,walk or shopping.
10/10
Exceptional
25 Sep 2025
Ruben
Clean crisp room big enough for my solo trip
Self
10/10
Exceptional
18 Sep 2025
Ricardo
Perfect
Leisure Partner
4/10
Poor
18 Sep 2025
Rodrigo Ernesto
Las instalaciones no fueron muy agradables por la zona del lugar, al llegar al check in,
10/10
Exceptional
06 Sep 2025
Caro
Bien
2/10
Poor
29 Aug 2025
Yani
Staff
Leisure
10/10
Exceptional
18 Aug 2025
Ernesto
Great place
Self
6/10
Pleasant
14 Aug 2025
Citlalli
Place looks a little old.
10/10
Exceptional
27 Jul 2025
Mauricio
The guests should be allowed to control the thermostat in his bedroom
Business Self
10/10
Exceptional
26 Jul 2025
Celyana
En algunas ocasiones comenté que había un ave muerta en el techo de cristal del área frontal y nunca la sacaron. Vimos cómo se iba descomponiendo el cuerpo poco a poco y fue algo desagradable. Por lo demás todo estuvo excelente.
8/10
Excellent
05 Jun 2025
Berthulie
The people was very nice and greeting was always with a smile
Business
10/10
Exceptional
20 May 2025
Rodolfo
Awesome area
10/10
Exceptional
20 Apr 2025
Alan
Bastante bien para el precio
Leisure Friends
10/10
Exceptional
20 Apr 2025
Rolando Vallejo
Perfectamente ubicado, agradable
10/10
Exceptional
12 Apr 2025
ELVIA
Everything was amazing, the staff was great. The only complaint was the key or the door key reader, i did had to ask for both key cards to be re-activated in order to enter the room. Maintenence staff was the most friendly and super nice 10/10. Will choose to stay here in a near future.
Leisure Family
8/10
Excellent
30 Mar 2025
Caro
Buen precio :) esta bien para llegar a dormir
Business
10/10
Exceptional
21 Mar 2025
JACINTO
Great location
Business_and_leisure Self
2/10
Poor
28 Jan 2025
Marlen
Terrible room not worthy for the price
Very old style
Not modern at all
It’s like a motel
Leisure Self
10/10
Exceptional
05 Dec 2024
Harish
Very efficient, affordable hotel for quick overnight business trips to the Col del Valle area. Have stayed there for the last 20 years and never a glitch; very friendly staff, reasonable breakfast buffet and safe. Harish Dadoo
Business Self
4/10
Poor
30 Nov 2024
Adria
The hotel is very well located, but it needs maintenance. The bed is sunken, the facilities are old and neglected. I would not stay here again.
Leisure Self
2/10
Poor
22 Nov 2024
IGNACIO
Hotel in very bad conditions
Leisure Self
8/10
Excellent
20 Nov 2024
Gonzalo
Great for a quick business trip
Business Self
8/10
Excellent
15 Oct 2024
JACINTO
Localizacion muy adecuada
Leisure Self
8/10
Excellent
27 Sep 2024
ADRIANA MEDELLIN
I think it is conveniently located but think it hasn’t been well maintained
Leisure Self
6/10
Pleasant
19 Aug 2024
Patricia
No safe boxes for laptop computers.
Only two bath towels for two guests.
No foot mat no hand towels.
No tissues in the room.
Only one night table has one electrical outlet.
Breakfast was good and plentiful.
Cleaning lady extremely nice and helpful.
Good that they give a glass bottle for water and there was a water filter close to the room.
10/10
Exceptional
29 Jul 2024
Jose
Good
8/10
Excellent
22 Jul 2024
zorayda

NICE STAY BUT CAN BE EXELENT WITH A LITTLE CHANGE

tHE HALLS WERE TOO DIRTY THE FLOORS,
THE TV ON LOBBY WAS SOOOOO LOUD
BATHROOM SHOWER AND BEHIND THE TOILETTE WAS VERY DIRTY
Friends_and_family Family
10/10
Exceptional
16 Jul 2024
Verified traveler
The hotel is well kept and clean, the staff is very friendly, I had to catch a early flight and the shuttle to the airport was available at 3am!!! Great experience
Leisure Self
10/10
Exceptional
05 Jul 2024
Dulce
Pet friendly
Leisure Pet
10/10
Exceptional
01 Jul 2024
Harish
Very comfortable, no nonsense property for good sleeping and breakfast buffet.
10/10
Exceptional
19 Jun 2024
Mauricio
La estancia fue buena
Business Self
10/10
Exceptional
14 Jun 2024
Harish
Most cost & time efficient hotel for sleeping if meeting are in Colonia del Valle; self service breakfast buffet is very good and economic, even more so if booked with the room. Front desk staff are young and attentive. My choice for the last 20 years.
Business Self
8/10
Excellent
06 Jun 2024
Julio
Aunque tienen servicio de valet parking con costo, sería conveniente tener más espacio de estacionamiento sin costo.
Business_and_leisure Self
2/10
Poor
29 Apr 2024
Miguel
Very old place and weak products
Leisure Self
10/10
Exceptional
07 Apr 2024
Juan
Easy to access property and with in walking distance. Zone seems to be safe.
Leisure Family
8/10
Excellent
11 Mar 2024
Mario O
I do not uderstand why the charge you $100 pesos per day when you need to to use the own parking lot of the Hotel.
In front of the Hotel there are only 8 spots for the entire Hotel.
Partner
10/10
Exceptional
10 Mar 2024
Alejandra
Todos muy amables
Leisure Self
6/10
Pleasant
15 Feb 2024
Valeria
Desde que llegamos la recepcionista de mal genio y en la mañana del check out lo mismo con la persona que fue y nos apuró para salirnos, el check out en el app dice un horario y ellos tienen otro
Leisure Partner
4/10
Poor
31 Jan 2024
Alejandro
The installations were not the one that you expect for the location, door locks broken, request to pay for the parking without let you know before, bathroom furniture was old and damaged, very small TV and the room had only 2 lights. Sorry but it doesn't meet a business class hotel even the cheaper ones
Business Self
6/10
Pleasant
25 Nov 2023
Adrián
It was fair in terms price but staff was missing customer service skills.
Leisure Partner
8/10
Excellent
28 Oct 2023
Paloma
.
Family
8/10
Excellent
26 Oct 2023
Roberto
Horrible shower head, bad internet
Business_and_leisure Self
10/10
Exceptional
23 Oct 2023
jose luis
Buena atención
Friends_and_family Family
2/10
Poor
15 Jul 2026
Veronica
El hotel está viejo, el personal no es muy amable. No se podía cerrar la puerta del baño. El desayuno sumamente raquitico
Friends_and_family Family
10/10
Exceptional
14 Jul 2026
Guizeth Viridiana
Buen hotel y cerca de areas comerciales
Partner
10/10
Exceptional
09 Jul 2026
DIANA KAREN
.
Self
4/10
Poor
06 Jul 2026
César Adrián
Las cortinas estaban muy sucias, pedí cambio y me dijeron que por política solo se cambian cada cierto tiempo
Self
8/10
Excellent
03 Jul 2026
Juan Carlos
Muy bien ubicado. El desayuno incluido está bien
Business
8/10
Excellent
03 Jul 2026
Susie
La habitación estaba decente , lo único malo es que no tienen suficiente estacionamiento
Partner
10/10
Exceptional
02 Jul 2026
Juan Carlos
bien
10/10
Exceptional
27 Jun 2026
francisco javier
Todo muy bien
Self
6/10
Pleasant
26 Jun 2026
Gerardo
Caro para lo que es. Seguramente habrá sido esa tarifa alta por el mundial de futbol. Ya está algo desgastado el hotel.
Friends_and_family Family
2/10
Poor
25 Jun 2026
Carla
El hotel está sucio. Había botellas de cerveza en el lobby a las 7 am de la noche anterior. El baño del lobby asqueroso.
En el cuarto no había agua caliente, salía tibia. Me cobraron una tarifa carísima. No entiendo porque.
El desayuno abre a las 7 y el café americano estuvo listo a las 7:20. No había cubiertos suficientes y tuvieron que lavarlos para darnos.
El personal mal humorado haciendo todo como si nos estuvieran haciendo un favor. No hubo nadie que nos diera servicio con buena actitud.
Nos hemos quedado en Ibis en Europa y Asia y siempre lo caracteriza que es impecable la limpieza y sobre todo el desayuno todo lo puedes resolver fácil porque todo está listo a la hora que tiene que estar listo sí, tú pasa al mundial 2026 está activo. El cuarto funciona perfecto. Aquí todo se ve viejo. Creo que si hubiera pagado $1000 hubiera sido mucho. Me siento estafada y defraudada. Ningun hotel Accor debería de ser tan mal manejado.
Friends_and_family Family
10/10
Exceptional
23 Jun 2026
Juan Arturo
Excelente el trato del personal, el lugar limpio y en orden, la comida muy buena.
6/10
Pleasant
23 Jun 2026
ROBERTO
Limpio y bien las camas, para un viaje de entrada por salida es la opción.
Friends_and_family Friends
10/10
Exceptional
22 Jun 2026
Salvador
Todo muy bien
4/10
Poor
21 Jun 2026
Rossana
Desayuno bien, cama cómoda, buena ubicación
Habitaciones en mal estado y sucias, tanto el piso, baño, espejo, lavabo, etc
Partner
4/10
Poor
21 Jun 2026
Omar
Nos dieron una habitación ocupada. Luego me querían mandar a otro hotel porque ya no tenian espacio, no saben ni que hay o no hay
Friends
10/10
Exceptional
19 Jun 2026
Mario Jose
Todo bien
Self
2/10
Poor
17 Jun 2026
Allan
Cancelaron una de las habitaciones de la reservación porque según las políticas para reservas pro medio de Expedia se tiene un límite de check in hasta las 18:00 hrs, lo cuál no está indicado en las políticas de Expedia al momento de hacer la Reservación, sino que indican un rango de 15:00 hrs hasta 00:00 hrs, por lo que no respetaron esta política y Expedia no resolvió nada del tema, derivando en un gasto al triple para poder conseguir un hotel el mismo día en la zona. Adicional a tener instalaciones con pésimo mantenimiento incluso para un hotel de \"low budget\".
Business
10/10
Exceptional
17 Jun 2026
Victor
Excelente trato y buena ubicación
Partner
8/10
Excellent
16 Jun 2026
Rodolfo
El hotel está bien ubicado. La habitación con 2 camas dobles es exageradamente pequeña, poco funcional.
Family
10/10
Exceptional
12 Jun 2026
DIEGO
Excelente
Partner
10/10
Exceptional
09 Jun 2026
Alejo
Desayuno
Self
8/10
Excellent
07 Jun 2026
Carlos Alberto
El baño requiere una renovación.
Se nota el paso del tiempo.
Family
6/10
Pleasant
07 Jun 2026
Juan Manuel Valdemar
.
Self
10/10
Exceptional
05 Jun 2026
Juan Manuel
Excelente ubicación y servicio
Self
4/10
Poor
02 Jun 2026
Rodrigo
La habitación tenía hormigas y el de la recepción es todo menos amable
Self
8/10
Excellent
29 May 2026
Alejandro
Los cuartos pequeños, pero bien para una persona.
Self
10/10
Exceptional
27 May 2026
Roberto Antonio
El Personal es muy amable
Family
8/10
Excellent
27 May 2026
SOFIA
Se ve algo vieja la estructura y había cabellos ajenos en la regadera
De ahí en fuera está bastante aceptable
Self
10/10
Exceptional
26 May 2026
Verified traveler
Excelente
10/10
Exceptional
25 May 2026
La
Excelente
Self
6/10
Pleasant
25 May 2026
María
El hotel está muy descuidado en la parte de habitaciones siento q el costo es muy alto comparado con los servicios de la propiedad.. las toallas ya están muy desgastadas y sucias, las sábanas de igual manera y la habitación ya están muy deterioradas así como el hotel
Partner
2/10
Poor
23 May 2026
Jose Arturo
El personal de recepción de mal humor.
El colchón súper aguado, hay un espejo frente a la cama que da una sensación muy fea. Había cabellos en el baño, la puerta del baño no tenía como ponerle seguro. Horrible experiencia. La ropa de cama de pésima calidad
Self
10/10
Exceptional
21 May 2026
Jose Luis
Excelente propiedad altamente recomendable
Self
10/10
Exceptional
20 May 2026
Hugo
El hotel está muy descuidado, esta es la 2a vez que tengo que quejarme de la limpieza de las habitaciones.
Business
8/10
Excellent
20 May 2026
Alejandro
TODO BIEN
10/10
Exceptional
19 May 2026
Virginia
Muy buen servicio, todo limpio y a buen precio
Friends_and_family Friends
10/10
Exceptional
18 May 2026
DIEGO
Excelente nos vemos pronto
Self
10/10
Exceptional
18 May 2026
roberto
Ubicación
Family_with_children
6/10
Pleasant
17 May 2026
jesus andres
no me gusto que no tenga suficiente estacionamiento, a difrencia de otros hoteles o bien en otras ciudades.
10/10
Exceptional
17 May 2026
JULIO CESAR
Todo todoooo excelente!!
10/10
Exceptional
13 May 2026
Jorge A
Perfecto una habitación exc

Location & surroundings

Ibis Monterrey Valle
Ave. Lazaro Cardenas 3000 Esq. Dr. Atl Col Valle O, San Pedro Garza Garcia, Mexico

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Ibis Monterrey Valle

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