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Ac Hotel By Marriott Monterrey Valle.

Monterrey · Mexico

Av. Circuito Frida Kahlo 303View location

9.0/10Excellent631 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort9.0/109.0
Condition9.2/109.2
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Ac Hotel By Marriott Monterrey Valle.

Located in San Pedro Garza García, the AC Hotel by Marriott Monterrey Valle is mere steps from Plaza Comercial Distrito Armida and a short 3-minute walk from Los Angeles Hospital. This hotel offers guests a 24-hour fitness center, a rooftop terrace with stunning views, and complimentary Wi-Fi.

Enjoy a meal at the restaurant, unwind at one of the two bars/lounges, or take advantage of the 24-hour room service. A buffet breakfast is available daily (for a fee). The hotel also features a 24-hour business center and express check-in.

The 166 air-conditioned guest rooms provide satellite TV, private bathrooms with showers, hair dryers, and bathrobes. Coffee/tea makers and desks are also provided, and housekeeping is daily. Nearby attractions include Galerias Valle Oriente (1. 4 mi) and the Monterrey Institute of Technology (3. 7 mi).

The nearest major airport is General Mariano Escobedo International Airport (MTY), 23 miles away.

Read more about this hotelShow less

With a stay at AC Hotel by Marriott Monterrey Valle in San Pedro Garza García (Valle Oriente), you'll be steps from Plaza Comercial Distrito Armida and Los Angeles Hospital. This hotel is 1.4 mi (2.3 km) from Galerias Valle Oriente and 3.7 mi (5.9 km) from Monterrey Institute of Technology.

Make yourself at home in one of the 166 air-conditioned guestrooms. Your bed comes with down comforters and premium bedding. Satellite television is provided for your entertainment. Private bathrooms with showers feature bathrobes and hair dryers. Featured amenities include a 24-hour business center, express check-in, and a 24-hour front desk.

Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Children stay free when occupying the parent or guardian's room, using existing bedding.
    • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately MXN 310 per person
    • Self parking fee: MXN 150 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Plaza Comercial Distrito Armida 0.1 km / 0.1 mi
Los Angeles Hospital 0.3 km / 0.2 mi
KidZania Monterrey 1 km / 0.6 mi
Galerias Valle Oriente 1.1 km / 0.7 mi
Metropolitan Center 1.6 km / 1 mi
Showcenter Complex 1.8 km / 1.1 mi
Fashion Drive 1.8 km / 1.1 mi
Zambrano Hospital Hellion TecHealth 1.9 km / 1.2 mi
Plaza Fiesta San Agustin 2 km / 1.2 mi
Convex Exposition Center 3.9 km / 2.4 mi
Basilica of Our Lady of Guadalupe 4.4 km / 2.7 mi
Paseo Tec 4.6 km / 2.8 mi
Arena Borregos 4.6 km / 2.9 mi
Monterrey Institute of Technology 4.7 km / 2.9 mi
Auditorio Luis Elizondo 4.7 km / 2.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 166
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Lift access
  • Garden
  • Banquet hall
Show 3 more facilities & services
  • Meeting room
  • Breakfast
  • Minimum check-in age: 18
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room BUSINESSRoom • BUSINESSROO.BS

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ac Hotel By Marriott Monterrey Valle.

    Room BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ac Hotel By Marriott Monterrey Valle.

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ac Hotel By Marriott Monterrey Valle.

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ac Hotel By Marriott Monterrey Valle.

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ac Hotel By Marriott Monterrey Valle.

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BUSINESSDOUBLE • BUSINESSDBL.BS

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ac Hotel By Marriott Monterrey Valle.

    DOUBLE BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 25 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable8 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Desk
    • Housekeeping
    • Soundproof room
    • Bathroom
    • Shower
    • Hairdryer
    • TV
    • Individually adjustable air conditioning
    Show all 13 amenities
    • Tea and coffee making facilities
    • Mini fridge
    • Internet access
    • Satellite TV
    • Bathrobes

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ac Hotel By Marriott Monterrey Valle.

    DOUBLE KING SIZE BED

    Room photos

    8 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Desk
    • Housekeeping
    • Soundproof room
    • Bathroom
    • Shower
    • Hairdryer
    • TV
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • Mini fridge
    • Internet access
    • Satellite TV
    • Bathrobes

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ac Hotel By Marriott Monterrey Valle.

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ac Hotel By Marriott Monterrey Valle.

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ac Hotel By Marriott Monterrey Valle.

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO DOUBLE BEDSQUADRUPLE • TWO DOUBLE BEDS • 1 Bedroom • 26 m²QUA.2D
    QUADRUPLE TWO DOUBLE BEDSPhoto unavailable8 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Soundproof room
    • Housekeeping
    • Satellite TV
    • Bathrobes
    • Desk
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • Mini fridge
    Show all 13 amenities
    • Internet access
    • TV
    • Hairdryer
    • Shower
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Ac Hotel By Marriott Monterrey Valle.

    QUADRUPLE TWO DOUBLE BEDS

    Room photos

    8 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2D

    Room amenities

    • Soundproof room
    • Housekeeping
    • Satellite TV
    • Bathrobes
    • Desk
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • Mini fridge
    • Internet access
    • TV
    • Hairdryer
    • Shower
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Ac Hotel By Marriott Monterrey Valle.

9.0
Excellent
631 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
9.0 /10
Condition
9.2 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
11 Jul 2026
Juan Eduardo
Excelent stay! Nice area. Walking distance to restauranta and bars.
Friends_and_family Family
10/10
Exceptional
05 Jul 2026
agripino
Dear AC Marriott Monterrey Team,

I wanted to let you know that your hotel is one of the best I have visited in Monterrey. The rooms and the entire hotel were extremely clean, and everyone who works there was very kind, professional, and welcoming.

The waiters were especially wonderful. I have never been treated better at a hotel, and I was truly impressed by the service.

In my opinion, this Marriott should train the Marriotts in the USA on how to treat guests and how to maintain a hotel. Thank you for such an excellent experience.

Sincerely,
Agripino
Partner
10/10
Exceptional
27 Jun 2026
Monica
Great stay! From the moment you walk in, everyone makes you feel so welcome. I initially chose this hotel because of its proximity to Hospital Angeles, but after this experience, I'll definitely stay here again even if I don't need to visit the hospital.

The breakfast was outstanding, delicious chilaquiles, fresh fruit, and plenty of great options. Everything exceeded my expectations. Lobby area always had fresh fruit, coffee, pastries, and fruit infused water!!!

This was truly a 10/10 experience! And a special thank you to our waiter (I wish I could remember his name, dark hair with glasses, if this helps). He was incredibly kind, attentive, and helpful, making our stay even more enjoyable. Thanks again!!!
Family_with_children
10/10
Exceptional
18 Jun 2026
Marcia
.
Self
10/10
Exceptional
16 Jun 2026
Laajimi
Neat and modern hotel, i enjoyed th amenities

Staff was really amazing, everyone was doing their best to make us enjoy our time.

We booked 2 stays, coming back in few days for the second game of our national team in Monterrey

Highly recommend this Hotel
Family
10/10
Exceptional
08 Jun 2026
MIGUEL COMPEAN
Muy buen hotel y bien situado
Family
2/10
Poor
20 Apr 2026
Jose
La habitación huele a caño, las toallas están muy malas y el ruido de las habitaciones de junto y de las máquinas de aire acondicionado fuera del hotel no deja dormir
Friends_and_family Family
10/10
Exceptional
04 Apr 2026
Amar
Clean room
Friends
10/10
Exceptional
03 Apr 2026
Gustavo
Didn't use the restaurant, but it smelled delicious ! room temperature was cool and enjoyable
Family
4/10
Poor
02 Apr 2026
Dani
Room was not as aspected and unsanitary
10/10
Exceptional
25 Mar 2026
Benjamin
The property its self was nice, once we got in the room I started looking around. I can agree with others about the towels being super old. They are rough and discolored they are a gray instead of a white. The hand towels are whiter. We didn’t use the towels because we took our own. The shower had mold and it didn’t drain properly. The toilet would flush but the button would get stuck and you had to push on it some more so it could stop draining the water. I wasn’t able to get photos.
Partner
10/10
Exceptional
11 Mar 2026
Davanelle
Very clean and safe.
10/10
Exceptional
09 Mar 2026
Cyndy
Clean room good staff and good breakfast .
Partner
2/10
Poor
08 Mar 2026
Karla
Mala disponibilidad de habitacion mal estado de
Lavamanos e internet
Friends_and_family Family
2/10
Poor
01 Mar 2026
Horacio
This was my seventh time staying at this hotel, and unfortunately things continue to get worse with each visit.
I truly love the location, which makes it easy to walk to several excellent restaurants and amenities in the area. However, the operational issues have reached a point where I can no longer overlook them.
The internet service is by far one of the worst I have encountered in my global business travels. For context, I travel extensively for work. The hotel lacks proper in-house IT support, and guests are redirected to a third-party provider whose attitude is consistently condescending and unhelpful. After eight days, the connection still felt like something out of the AOL dial-up era.
Housekeeping is simply unacceptable. Rooms are not properly cleaned. I documented and reported this multiple times — the same stains remained, the same papers stayed on the floor, and dust was visible throughout the room.
Hot water is another recurring problem. This has happened during my last three stays. Each time the response is the same: “We will send a technician.” Yet the issue persists — the shower alternates between scalding hot and cold with no stability.
Finally, the towels and sheets are in deplorable condition. The towels feel comparable to a low-budget roadside motel, and the sheets are clearly worn and overdue for replacement.
To be fair, the staff is very good at apologizing — but unfortunately, nothing ever gets resolved.
This was my last stay here. Not worth the aggravat
Partner
6/10
Pleasant
28 Feb 2026
Esther
Room was OK, very basic; towels were super old. Elevator to the lobby was not working. Price high for what it offer; I’m guessing is because of the convenience of location.
Friends_and_family Family
8/10
Excellent
15 Feb 2026
Gabriela
El cuarto bien! El clima tardó en hechar a andar, el servicio de desayuno, los meseros muy el atentos pero era mucha gente para la cantidad de personal
Partner
10/10
Exceptional
25 Jan 2026
Argelia
Everything was great
10/10
Exceptional
06 Dec 2025
Geraldina
Breakfast not too good
Ac great
Staff Very Nice and Profesional
Leisure Family
10/10
Exceptional
27 Nov 2025
Alejandra
Very nice staff
Very beautiful bathroom
6/10
Pleasant
18 Nov 2025
Cynthia
The staff was courteous but we did not enjoy the stay because the room that gave us was next to a big machine that made noise at night and did not let us sleep. Plus, we requested a room with a view and our view was just the big machine. No scenery at all. Would not stay there again.
Business
10/10
Exceptional
14 Nov 2025
Francisco
New hotel
10/10
Exceptional
07 Nov 2025
jose
Everything
10/10
Exceptional
22 Oct 2025
elsa
Better room service, more options. Possibly a restaurant in the hotel preferably


Leisure Partner
10/10
Exceptional
01 Oct 2025
Marcia
.
Business Self
6/10
Pleasant
27 Sep 2025
Francisco
Deben tener más cuidado con los olores en las habitaciones, y cuando les soliciten también alguna habitación en otro piso que la den y no se tomen personal los comentarios que se hacen ya que ese hotel en específico ha tenido varias deficiencias, sobre todo en agua. También. Es molesto que la llave del hotel la desactiven a las 10:30 hrs cuando la salida es a las 12:00 del día. Y también que tengan cuidado con el desayuno que ofrecen porque la calidad era deficiente, la atención pésima, no hubo quien se acercara a preguntarme si necesitaba algo. Solo fueron para decirme en que habitación estaba hospedado , y cuiden mucho la limpieza porque me tocó ver cucarachas chiquitas en el asiento del restaurante, mejor me retiré y me fui a desayunar a un lugar bueno.
Business_and_leisure
10/10
Exceptional
08 Sep 2025
PATRICIA

Súper bien

Lindo hotel con excelente ubicación. Buen gimnasio, el desayuno es rico y basto.
Business
10/10
Exceptional
31 Aug 2025
Luis
Great hotel.
4/10
Poor
28 Jul 2025
Nora

Average stay

The hotel needs to upgrade old towels and bed sheets.
Self
10/10
Exceptional
29 Jun 2025
JESUS A

Recomendable

El servicio muy bueno , el desayuno muy bueno, los cuartos cómodos y limpios
Friends_and_family Family
4/10
Poor
28 May 2025
Paul
Pros: Great area near good eats and the service was good.

Cons: Water never got hot and door slamming sounds were heard all morning.
6/10
Pleasant
20 May 2025
Felipe
Necesitan checar los aparatos de aire. El servicio en el restaurante en la hora de desayunos es malo.
Business_and_leisure Partner
4/10
Poor
08 May 2025
Ovidio
Power outlet wasn’t working and restroom had a water leak we reported to front desk but it never got fixed
Leisure Family
10/10
Exceptional
14 Apr 2025
emmett
Good
10/10
Exceptional
31 Mar 2025
Kaleb
Excellent location. The hotel is great, comfortable beds and pillows. Definitely recommend.
Leisure Family_with_children
10/10
Exceptional
17 Mar 2025
Lilian
Excellent hotel!
Leisure Family
10/10
Exceptional
02 Mar 2025
Cristina
Muy buena ubicación con todo lo que necesitas céntrico
10/10
Exceptional
02 Jan 2025
Cristina
Great hotel and staff are superior. Our car broke down and one of the hotel staff came down to the parking lot to help us resolve. Cost him a few hours of his time but he did it all with a smile. Would definitely stay here again.
Leisure Family
8/10
Excellent
22 Dec 2024
Cristina Lucia
Todo bien
4/10
Poor
01 Dec 2024
Jesus

Fiesta en hotel

Nos quedamos en ese hotel por confianza seguridad y descanso la noche del viernes en el piso 3 les rentaron a estudiantes varios cuartos en lugar de ponerlos separados en diferentes pisos y tenían fiesta tuve que hablar a recepción para q los callen y la fiesta siguió fue una noche muy desagradable, y no descansamos nada y para eso fuimos, si van a rentar a gente joven no renten en los mismos pisos al parecer no hay reglas o nadie ve las cámaras
Friends_and_family Family
10/10
Exceptional
22 Nov 2024
Jesus
Had an amazing stay
8/10
Excellent
14 Nov 2024
Verified traveler

Good location and clean room but noisy

Excellent location and clean room. However, the room was on the first floor, facing the ducts and machines from the ventilation system. These machines block the view from the window and are very noisy (all night).
Business
4/10
Poor
06 Nov 2024
Ana Teresa
This hotel is very modern, clean, new, BUT YOU CANNOT REST.
FIRST MORNING. the cleaning lady knocks in EVERY room multiple times very hard and yells “LAVANDERIA” at 7 am on a Saturday. Of course I complained, they said that they don’t do it in rooms that have the do not disturb sign. But it wakes you up anyways.
After that, every single person that closed their door, can be heard it slams very hard, and the room seems tonhave ultra thin doors.
Sunday, Monday and Tuesday. The same, the noise in the hallway, can be very much heard in my room. Phone conversations, people greeting others, people telling someone else to hurry, or see you in the elevator. It seems like they are doing it inside your room.
Saturday night, there was a wedding on the rooftop, so drunk people where all night and dawn stumbling on the halls shouting, no security whatsoever.
The location is excellent, it could have been the perfect hotel, but the noise, and the slamming doors, I heard the telephone conversations, from the people netx to my room and also of two people that stepped outside their room. As id they, were sitting next to me.
Stay there if you are the kind of person that sleeps through everything. If not I simply do not recommend, eve if it has one of the best locations in San Pedro Garza Garcia, Monterrey, NL
Friends_and_family Family
10/10
Exceptional
29 Oct 2024
juan

Great hotel, comfortable. Needs a pool!

The hotel smells a little awkward , it has a great terrace in wich a pool or jacuzzi would be great! That is the only thing missing !
The rest of the propriety is wonderful.
Partner
10/10
Exceptional
25 Oct 2024
Britany Diane
Hi
8/10
Excellent
31 Aug 2024
Cesar Augusto

MTY trip

Hotel used for a trip to support clients in Monterrey, good structure and nearby commerce as well
Business
10/10
Exceptional
24 Jul 2024
Gabriel
great hotel
Leisure Family_with_children
10/10
Exceptional
03 Jul 2024
Dalia
Location and cleanliness
Leisure Family
10/10
Exceptional
26 Jun 2024
Ana G

Excelente

Todo perfecto limpio y comodo! Solo las toallas estan muy percudidas . Recimeindo
Renovarlas. Pero fuera de eso todo PERFECTO
Business
10/10
Exceptional
10 Jun 2024
Lilian
Love the hotel and it’s ima nice area with lots of dining options.
Business_and_leisure Family
6/10
Pleasant
08 May 2024
Sergio
Not great front desk service, they charge you in pesos, so they convert from usd to Mexican peso at a high exchange rate, then your US bank convertir it to usd at a lower exchange rate, I ended up paying almost 20% more than what I suppose to pay.
Business
10/10
Exceptional
28 Apr 2024
Lizbeth
We really enjoyed our stay
Leisure Family
10/10
Exceptional
21 Apr 2024
Elena Andrea
Todo excelente, un hotel muy bonito en una excelente zona y con servicio muy bueno. El único inconveniente es la regadera que tiene agua o muy caliente o frí, no la puedes regular a la temperatura deseada.
Leisure Family
6/10
Pleasant
12 Mar 2024
Ricardo Enrique
When you take a shower the water come out of the shower. You need to put a gasket in the shower door because the water comes out and the bath floor is flooded when you come out of the shower. So you need to dry it with several towels because the rug and one towel is not enough to get the floor dry. That is the only inconvinience that I notice in the roo otherwise everything is excelent.
Friends_and_family Family
6/10
Pleasant
19 Feb 2024
Jesus
The rooms were very small. No room for your clothes, only had two small drawers. It’s classified as a hotel for business travel. Not too family friendly. Restaurant is under staffed, especially for breakfast. Very unwelcoming. The hotel looks very nice and elegant, but needs help in the service portion.
Leisure Partner
10/10
Exceptional
19 Feb 2024
Mario
Would return again
10/10
Exceptional
26 Jan 2024
Patricio

Nice Hotel!

Everything great. Good people attending the hotel and all the spaces were pretty clean.
Self
10/10
Exceptional
16 Jan 2024
Jackeline
Amazing stay, near to lot of places of interest, the staff very kind.
Partner
10/10
Exceptional
17 Dec 2023
Gabriel
.
Leisure Family_with_children
10/10
Exceptional
04 Dec 2023
Angel
Excellent
8/10
Excellent
25 Nov 2023
Robert
The location is very good and convenient. The property is brand new, but it has some water-drainage problems in the terrace. It started to rain and water from the terrace was getting into our room, through a leak from the room's ceiling. Fortunately, our stuff did not get wet.

My complaint is with house kipping. When we went to our room to get our stuff in, there were hairs in several areas of the room including the bathroom. I was under the impression that they had not cleaned the flooring at all.

After the ceiling leak we were transferred to another room and again there were hairs everywhere. Somebody needs to supervise house kipping. When we reported the incident at the front desk they did not even apologize or say anything other than it was going to be reported.
Business Family
4/10
Poor
23 Nov 2023
Horacio
LOCATION
Business Partner
10/10
Exceptional
26 Oct 2023
Verified traveler

Nice location, spacious, relaxed feeling business

Nice big comfortable rooms, no iron or ironing board in the room
Business Self
10/10
Exceptional
22 Oct 2023
Juan Manuel
Very nice staff, thanks
Self
10/10
Exceptional
21 Oct 2023
Edelmiro
Everything we loved
10/10
Exceptional
20 Oct 2023
Brenda
Modern and clean
Leisure Family
10/10
Exceptional
16 Oct 2023
Carlos Eduardo
Excelente opción por ubicación e instalaciones... El trato y servicio fueron excepcionales.
Partner
10/10
Exceptional
25 Sep 2023
Alejandra
Clean and quiet
Leisure Partner
10/10
Exceptional
10 Sep 2023
Jaime L
Great hotel
Leisure Partner
6/10
Pleasant
20 Aug 2023
GIOVANNI
The attention and service of the staff at the breakfast is extremely poor and slow. Every day it took almost 30 minutes for them to make scramble eggs even if I was the only customer at the restaurant area. Also the service was terrible...
Rooms are very small, but they are okay to sleep.
Business_and_leisure Family
8/10
Excellent
27 Jul 2023
Rodolfo Leon
Safe area
Leisure Family
10/10
Exceptional
25 Jul 2023
JANET PARALE
Excellent customer service from the entire staff. Excellent location. Property is clean, nice. Wish there’s a pool though and a sauna as added amenities.
Business_and_leisure Partner
8/10
Excellent
04 Jul 2023
Luis
I didnt like that it is not close to the Fashion Mall or San Agustin Mall. there are a few stores close to hotel but limited
the rooms are small for the price you pay no pool
Leisure Family
10/10
Exceptional
27 Jun 2023
Benjamin
Location, updated rooms and great food.
Business Self
10/10
Exceptional
26 Jun 2023
Jesus

AC Marriott

The hotel's really nice; although I had issues with the shower (getting hot water), the hotel helped.

Regarding breakfast, they have really simple stuff but it's okay.
Friends_and_family Family
4/10
Poor
11 Jun 2023
HAI

Terrible Wi-Fi issue in this AC hotel in Monterre.

When I arrived the hotel, they told me that the Wi-Fi in rooms were broken. Three days later, till I checked out, the problem hadn’t been resolved! And I am businessman who need working online and having online meetings a lot! So, how can I trust this hotel again?! I will not try this again in the future.
Business
10/10
Exceptional
27 May 2023
Omar
Great hotel for the price
Leisure Family_with_children
8/10
Excellent
29 Apr 2023
Mariana
The staff was very friendly. There was a horrible smell that came out of the bathroom.
Family_with_children
4/10
Poor
26 Apr 2023
Ricardo Carriedo de M

Buen hotel con malos servicios

El hotel esta nuevo y muy bien pero los servicios son bastante malos:
- Wifi, terrible, imposible trabajar desde el hotel, las videollamadas se cortaban y hasta bajar correos fue complejo
- Restaurante / desayuno, de muy baja calidad y nivel, no recomendable para negocios.
Business
10/10
Exceptional
25 Apr 2023
Manuela
Excellent customer service at the restaurant and the bartender was very good.
Leisure Family
10/10
Exceptional
13 Apr 2023
Lisa
Clean, new and very comfortable with spacious rooms
Business
10/10
Exceptional
24 Mar 2023
Abraham
The Entrance was very nice and welcoming.
Leisure Partner
10/10
Exceptional
19 Mar 2023
Alma
Excelente
10/10
Exceptional
15 Mar 2023
Patricia
Muy bien
Partner
10/10
Exceptional
13 Mar 2023
Omar
Great price rate and great location
Leisure Friends
10/10
Exceptional
07 Mar 2023
Jose
Overall was amazing
Business Self
10/10
Exceptional
06 Mar 2023
Carlos
.
Leisure Family
8/10
Excellent
06 Mar 2023
HECTOR
The property is located on valle oriente. This is a safe location, and close restaurants.
Leisure Partner
10/10
Exceptional
05 Mar 2023
Pamela
Clean, new, and great service! Would stay here again
Leisure Partner
8/10
Excellent
25 Feb 2023
Francisco
En general bien, dos detalles 1. Se acabo el gel para baño y nunca lo repusieron, y el primer día tenía 4 toallas de baño y al día dos solo una. 2. No reponen el sobre de café ni de Splenda en el kit de café y no limpiaron la cafetera. Creo que por los $200 dólares que cobran por noche en ese sentido el servicio fue malísimo. Por ubicación, comodidad, y diseño está muy bien.
Business
10/10
Exceptional
13 Feb 2023
Alejandro
Highly recommended. It's part of a new mixed use development. The rooms are new and there are great dining options next to it.
Leisure Partner
10/10
Exceptional
08 Feb 2023
Gabriel
Room was clean , right next to a little shopping mall. Very conveniently located
Friends_and_family Family
10/10
Exceptional
04 Feb 2023
Rafael
.
Leisure Partner
10/10
Exceptional
17 Jan 2023
Armando

Nice hotel

Nice hotel, very clean, nice area, not as close to the main shopping areas but not too far either.
Business
10/10
Exceptional
12 Dec 2022
Rodolfo Leon
Exelent service
Business Family
6/10
Pleasant
07 Oct 2022
Karina

Does not meet AC standards

Housekeeping works only in the morning, so there is no way that they clean your room if you wake up late.
Room service not available after 9.00 pm.
Wifi too slow impossible to connect to a meeting
Self
8/10
Excellent
20 Jul 2026
ALBERTO
El a/c de la primera habitación que nos dieron no servía y el baño no estaba limpio (el sanitario), en la segunda no servía la TV y no había toallas suficientes para dos personas.
Friends_and_family Family
10/10
Exceptional
13 Jul 2026
Paula
Muy buen hotel, limpio, el servicio de todo el personal super amable, no pagamos el desayuno en la reserva pero si desayunamos ahí y vale 100% la pena, te siguieron pagarlo desde tu reserva por que si lo vale! además que la ubicación es increíble.
Family_with_children
8/10
Excellent
10 Jul 2026
Juan B
Poco ruidosa de portazos
Self
10/10
Exceptional
02 Jul 2026
Danthe Ivan
Muy buena atención.
Partner

Location & surroundings

Ac Hotel By Marriott Monterrey Valle.
Av. Circuito Frida Kahlo 303, San Pedro Garza García, Mexico

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Ac Hotel By Marriott Monterrey Valle.

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