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City Express Plus By Marriott Monterrey Centro

Monterrey · Mexico

Melchor OcampoView location

8.6/10Excellent228 Reviews
Cleanliness8.8/108.8
Service8.6/108.6
Comfort8.8/108.8
Condition8.8/108.8
Amenities8.2/108.2
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  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About City Express Plus By Marriott Monterrey Centro

Enjoy recreational amenities such as a fitness center, complimentary wireless internet access, and a communal living room. A complimentary area shuttle makes it easy to reach nearby attractions within a 10-kilometer radius. Dine at Café Plus or enjoy room service during limited hours.

A complimentary continental breakfast is served weekdays from 6:00 AM to 9:00 AM and weekends from 7:00 AM to 10:00 AM. The hotel also offers a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.

Relax in one of the 140 air-conditioned rooms featuring Smart TVs, complimentary wireless internet access, and cable programming. Private bathrooms with showers include rainfall showerheads and complimentary toiletries. Safes, desks, and phones with free local calls are also provided. Nearby attractions include Auditorium Pabellón M (0.

3 mi), Basilica Parroquia La Purisima (0. 4 mi), and Plaza Mexico (0. 4 mi). The nearest major airport is General Mariano Escobedo International Airport (MTY), 20 miles away.

Read more about this hotelShow less

A stay at City Express Plus By Marriott Monterrey Centro places you in the heart of Monterrey, a 2-minute drive from Macroplaza and 5 minutes from Monterrey Institute of Technology. This hotel is 3 mi (4.8 km) from Fundidora Park and 3.4 mi (5.5 km) from Arena Monterrey.

Make yourself at home in one of the 140 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 6:00 PM
Check-out until 1:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Bioscore Sustainability Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • A car is not required for transportation to and from this property.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately MXN 150 to 700 for adults, and MXN 150 to 700 for children
    • Self parking fee: MXN 100 per day
    • Covered valet parking fee: MXN 100 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Escenario GNP Seguros 0.3 km / 0.2 mi
Liverpool 0.4 km / 0.3 mi
Auditorium Pabellón M 0.4 km / 0.3 mi
Basilica Parroquia La Purisima 0.6 km / 0.4 mi
Plaza Mexico 0.7 km / 0.4 mi
Monterrey Metropolitan Museum 0.9 km / 0.6 mi
Museo de Arte Contemporáneo 1 km / 0.6 mi
Palacio Municipal 1 km / 0.6 mi
Faro de Comercio 1.1 km / 0.7 mi
Metropolitan Cathedral of Our Lady of Monterrey 1.1 km / 0.7 mi
Casino Monterrey 1.1 km / 0.7 mi
Alameda 1.2 km / 0.8 mi
Fuente de la Vida o Neptuno 1.2 km / 0.8 mi
Macroplaza 1.3 km / 0.8 mi
Capilla de los Dulces Nombres 1.3 km / 0.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 140
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Lift access
  • Banquet hall
  • Meeting room
Show 7 more facilities & services
  • Business centre
  • TV lounge
  • Bioscore Sustainability Certification
  • Breakfast
  • Continental breakfast
  • Minimum check-in age: 18
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 BedroomSUI.KG
    SUITE KING SIZE BEDPhoto unavailable10 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Desk
    • Toiletries
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    Show all 16 amenities
    • Mini fridge
    • Microwave
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Soundproof room
    • Housekeeping
    • Cable TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    City Express Plus By Marriott Monterrey Centro

    SUITE KING SIZE BED

    Room photos

    10 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Desk
    • Toiletries
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Mini fridge
    • Microwave
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Soundproof room
    • Housekeeping
    • Cable TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    City Express Plus By Marriott Monterrey Centro

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDS • 1 BedroomQUA.2Q
    QUADRUPLE TWO QUEEN BEDSPhoto unavailable11 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Soundproof room
    • Ironing set
    Show all 14 amenities
    • Individually adjustable air conditioning
    • Safe
    • Toiletries
    • Desk
    • Cable TV
    • Housekeeping

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    City Express Plus By Marriott Monterrey Centro

    QUADRUPLE TWO QUEEN BEDS

    Room photos

    11 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q

    Room amenities

    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Soundproof room
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Toiletries
    • Desk
    • Cable TV
    • Housekeeping

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 BedroomDBL.QN
    DOUBLE QUEEN SIZE BEDPhoto unavailable16 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Ironing set
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Individually adjustable air conditioning
    Show all 14 amenities
    • Safe
    • Toiletries
    • Desk
    • Cable TV
    • Housekeeping
    • Soundproof room

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    City Express Plus By Marriott Monterrey Centro

    DOUBLE QUEEN SIZE BED

    Room photos

    16 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Room amenities

    • Ironing set
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Individually adjustable air conditioning
    • Safe
    • Toiletries
    • Desk
    • Cable TV
    • Housekeeping
    • Soundproof room

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    City Express Plus By Marriott Monterrey Centro

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    City Express Plus By Marriott Monterrey Centro

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 BedroomDBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable15 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Housekeeping
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Ironing set
    Show all 15 amenities
    • Individually adjustable air conditioning
    • Safe
    • Wheelchair-accessible
    • Toiletries
    • Desk
    • Cable TV
    • Soundproof room

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    City Express Plus By Marriott Monterrey Centro

    DOUBLE KING SIZE BED

    Room photos

    15 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Housekeeping
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Wheelchair-accessible
    • Toiletries
    • Desk
    • Cable TV
    • Soundproof room

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about City Express Plus By Marriott Monterrey Centro

8.6
Excellent
228 Reviews
Cleanliness
8.8 /10
Service
8.6 /10
Comfort
8.8 /10
Condition
8.8 /10
Amenities
8.2 /10
75 reviews shown
8/10
Excellent
13 Jul 2026
Fabiola
The housekeeping staff were excellent and deserve recognition for their kindness and professionalism. Unfortunately, the daytime front desk and restaurant staff were unfriendly, which negatively impacted my overall experience.
Self
8/10
Excellent
12 Jul 2026
Anu
Location reasonably good as close to \"central\" area. Hotel fairly newly decorated and clean and tidy. Decent price for short non luxury stay.
8/10
Excellent
03 Jul 2026
English
Nice hotel. I had a great view of the towers and the mountain. There are 2 things I must complain about: 1. My room was so hot when I first entered, it like a sauna. And I had keep the room door open for 30 minutes for the heat to come out. And 2. I hate that you guys keep serving the some breakfast items everyday I was there and it was annoying.
Self
10/10
Exceptional
22 Jun 2026
Mario
Good location
Self
6/10
Pleasant
15 Jun 2026
Issam
Cleaning room not happen . No towel changed . Stuff im reveption so helpful
8/10
Excellent
31 May 2026
Andrea
Breakfast is really good!
10/10
Exceptional
29 Mar 2026
GUZMAN RODRIGUEZ
excellent
10/10
Exceptional
20 Jan 2026
Rudy
Safety and great facilities
Leisure Partner
10/10
Exceptional
23 Dec 2025
Elizabeth Guadalupe Renteria
Todo bien
Business Partner
10/10
Exceptional
23 Nov 2025
Myrna
Great location - Booked last minute due to a funeral and no hassle to check in and relax
Leisure Family
4/10
Poor
15 Oct 2025
Jose Angel
the young male at check in desk was very rude not accommodating to our group
4/10
Poor
13 Oct 2025
Omar
The room didn't get serviced until we called to complain around 12 or 1. The rooms, bathroom or hallways didn't get mopped at all. The floors are extremely dusty and dirty. The continental breakfast was not good at all. Staff not friendly and gentleman at front desk are very rude.
Business Family_with_children
4/10
Poor
22 Jun 2025
Heriberto
Las camas eran comodas. Sin embargo la distribucion del cuarto y como esta ubicado el baño lo hace incomodo, por que vez la regadera desde las camas. El internet no se pudo conectar a los celulares y fallo al principio en la television.
No es todo el personal, pero la experiencia del lobby no es lo que uno espera, sientes que te hacen el favor al responderte dudas no te atendian de la manera adecuada.
Lo que realmente molesto es que al acudir al desayuno te encuentras lo normal para un desayuno continental. Pero encuentras ollas con guisos y nadie te informa que es cobro extra por consumirlos y no estaban del todo ricos. La señorita que atendio entendio la situacion y no se cobro, pero el proceso lo hace incomodo. Son puntos a mejorar pero personalmente creo no me hospedaria denuevo y por su precio puedes encontrar mejores opciones.
Leisure Family
2/10
Poor
08 Apr 2025
Katherine
They were
6/10
Pleasant
25 Feb 2025
Verified traveler
The hotel didnt have a driver to support the 10km shuttle promise
Partner
6/10
Pleasant
03 Feb 2025
John
The hotel room is too small and very simple, the breakfast food is pitiful, I don't know how it is rated as a four-star hotel. The quality is poor and the price is high, not worth it!
Business_and_leisure Self
10/10
Exceptional
20 Jan 2025
Humberto

Good accommodations

Hotel was nice, only issue the internet will disconnect every 90 or 120 minutes
Friends_and_family Family
10/10
Exceptional
11 Dec 2024
Ismael
It’s a brand new building, everything is clean and is right in the downtown area.
My room was on the fifth floor, it was very quiet and comfortable. WiFi worked well.
Business_and_leisure Self
10/10
Exceptional
07 Dec 2024
José
Great place to rest, so very confortable and new instalations
Business_and_leisure Family_with_children
6/10
Pleasant
30 Nov 2024
KARINA
The property was clean. To get to the actual lobby was strange. You park in the garage, you take an elevator down to the street level, you walk into the building, take the elevator up to the lobby, about 5 floors or so, check in, then up to you room which for us was 2 floors up. The elevator said floor 2, in reality we were 7 to 8 floors up. In my opinion, this is a safety hazard as you really don't know where in the building you are, which in case of a fire or emergency could be a problem. Their is not much privacy for the restroom as their is no real separation, it is glass doors and open at the top, with no vents. Though the hotel was nice, I would not stay here again unless I was staying solo.
Leisure Family
4/10
Poor
23 Jul 2026
Dulce
No me parece que cobren el estacionamiento
10/10
Exceptional
21 Jul 2026
Cervando
Todo bien, solo el personal de valet parking se molestó porque me estacioné en un lugar donde según el estaba prohibido, pero el lugar no tenía algún señalamiento que lo indicará.

Favor de poner atención en como el personal de valet parking se dirige a los huéspedes.

Todo lo demás muy bien, gracias
Partner
6/10
Pleasant
20 Jul 2026
sandra
El desayuno no fue bueno, yo sé que es gratis pero me he quedado en otros hoteles de la misma cadena y la verdad deja mucho que desear. El teléfono de la habitación no servía y lo reporte y lo repararon. Cada vez que hacían la limpieza no dejaban shampoo, ni jabón solo rollos de papel. El estacionamiento no era práctico porque es valet parking y cuando llegábamos a salir nunca encontraban el carro hasta nos preguntaban si lo habíamos dejado ahí
Family
10/10
Exceptional
14 Jul 2026
Jose Angel
El piso tenía cabellos en exceso, lo demás estuvo excelente
Family
6/10
Pleasant
12 Jul 2026
Pablo De La Rosa
.
Partner
10/10
Exceptional
05 Jul 2026
yadira
todo muy limpio, lo único que no me agrado fue el desayuno.
Business
10/10
Exceptional
05 Jul 2026
yadira
habitaciones limpias, estacionamiento bien, solo el desayuno no me gustó.
Partner
10/10
Exceptional
29 Jun 2026
Lev Ivanushka
Las personas de restaurante super atentos y serviciales, los de recepción no...
Business
10/10
Exceptional
27 Jun 2026
hiroyuki
Gym is not a bad
Self
10/10
Exceptional
15 Jun 2026
Manuel Gabriel
Muy buena atención por parte del personal y excelente ubicación.
Friends
10/10
Exceptional
01 May 2026
JUAN CARLOS
El estacionamiento ojalá y tuviera sombra
Family_with_children
10/10
Exceptional
01 May 2026
Miryam Guadalupe
La habitación amplia y cama cómoda
Family_with_children
10/10
Exceptional
28 Apr 2026
Victor Manuel
El desayuno solo incluye la barra fría de comida, pero es suficiente. El lugar está a 10 mins de la macro plaza y está en un barrio seguro. El hotel muy bonito y con excelente vista.
Business
10/10
Exceptional
23 Apr 2026
Mara
No tienen alberca
Family_with_children
4/10
Poor
17 Apr 2026
Mario
Mi habitación estaba sucia y sin ropa se cama
4/10
Poor
13 Apr 2026
martha
.
Family_with_children
8/10
Excellent
12 Apr 2026
Paula Pamela
Está muy bien ubicado, sin embargo al llegar en las habitaciones no había toallas, el desayuno bufet americano, se queda corto con la cantidad de personas que acuden.
Family_with_children
10/10
Exceptional
05 Apr 2026
Edgar Omar
Excelente opción!
Family_with_children
10/10
Exceptional
30 Mar 2026
Berenice
Centrico, limpio, confortable, buena ubicación
Family
10/10
Exceptional
25 Mar 2026
Paulina
La zona no es la mas bonita para salir a caminar, sin embargo el hotel esta muy bien, el servicio del personal es bastante bueno y puedes descansar en las noches ya que la cama es super comoda y tienen cortinas black out
Self
8/10
Excellent
06 Mar 2026
Mario
todo bien
Self
10/10
Exceptional
28 Feb 2026
Alma delia
Todo
4/10
Poor
21 Feb 2026
Isaac
El acceso a la habitación fue con un retraso de hora y media
Friends_and_family Family
6/10
Pleasant
20 Feb 2026
ISIDRO RAMON
la habitacion bien, el servicio del personal frio e indiferente
Self
10/10
Exceptional
26 Jan 2026
Myrna
Hotel nuevo , bonito y comodo
Leisure Family
4/10
Poor
28 Dec 2025
GERARDO
El desayuno mal, la limpieza mal, cobran estacionamiento $100, huele a humedad y el servicio en general mal
Friends_and_family Family
10/10
Exceptional
27 Dec 2025
Javier
La habitación muy limpia y buena ubicación y el personal muy bien pero el desayuno le faltó un poco más
Business_and_leisure Family
10/10
Exceptional
26 Dec 2025
maria elena
Un excelente servicio y atención todo me encanto . Tomen en cuenta para otros años cena navideña se llenaría.
8/10
Excellent
08 Dec 2025
Eduardo
El desayuno incluido no es como otros hoteles de la misma cadena, este estuvo muy malon...
Leisure Family_with_children
10/10
Exceptional
25 Nov 2025
Alina
Todo ok
8/10
Excellent
17 Nov 2025
Fabrice
La chambre impeccable mais il fait froid
Petit déjeuner sans oeufs !
Business
8/10
Excellent
15 Nov 2025
Antonio
Todo bien
10/10
Exceptional
14 Nov 2025
Ganaderia
Bien
Business_and_leisure
8/10
Excellent
25 Oct 2025
Esteban
Falta que hagan bien el aseo de habitaciòn y baño
Business_and_leisure Partner
10/10
Exceptional
20 Oct 2025
Patricia
excelente hotel , buena comida , buenas instalaciones , definitivamente volveria
Business Self
8/10
Excellent
18 Oct 2025
OSCAR ELOY
El hotel es bonito, moderno, accesible, la cama es muy comoda, pero la limpieza de la habitación da mucho que desear. El piso de la habitación y del baño, tenia polvo, cabellos y basura, también la barrita debajo del lavabo sucia.
Considero que no deberían cobrar costo extra por los alimentos calientes en la barra, por lo que había en los incertos no costea el pago extra.
Leisure Partner
4/10
Poor
21 Sep 2025
Cindy
No me gusto que me cobraron el estacionamiento, no me identificaron como un cliente VIP y el almuerzo casi solo era fruta y cafe
Leisure Family
8/10
Excellent
16 Sep 2025
Federico

Bom hotel mas vom ar condicionado muito barulhento

Bom hotel. Bem localizado. Bom café da manhã. Ar condicionado muito (!!!) barulhento. Se desliga, fica quente, se liga faz barulho...
Business
10/10
Exceptional
06 Sep 2025
Santiago
Personal SÚPER AMABLE, instalaciones súper limpias, comodidad, etc…
Leisure Partner
4/10
Poor
01 Sep 2025
David
Es un hotel nuevo con muchas deficiencias en la operación. Estacionar mi vehículo casi cada día de mi estancia cambió de procedimiento y la primerva vez primera vez al llegar y la primera vez al salir fue un absoluto caos que me tomó unos 45 min. Del primer al tercer día de mi estancia no hicieron limpieza en mi habtiación y al reportarlo en recepción me indicaron que sí lo tenían anotado como aseado.
Business Self
10/10
Exceptional
17 Aug 2025
Karla Cecilia
No supe si había acceso a internet, es un poco confuso entrar al hotel, pero lo compensa con el estacionamiento, el desayuno y la gente es muy servicial
10/10
Exceptional
26 Jul 2025
Daniel
El desayuno debería ser más completo
10/10
Exceptional
10 Jun 2025
Carlos
Todo bien
8/10
Excellent
07 Jun 2025
Marco Antonio
Todo muy bien!
Friends_and_family Family
10/10
Exceptional
06 Jun 2025
adrian guillermo
Todo bien
Business
10/10
Exceptional
25 May 2025
Erick Daniel
El desayuno incluido no es al completo, lo gratis es solo una parte del buffet, no tienes acceso a todos los platillos
Business Friends
8/10
Excellent
09 May 2025
Omar

Bar sin alcohol

No venden alcohol porque no tienen licencia para vender alcohol
Friends_and_family Friends
10/10
Exceptional
02 May 2025
Jessica
Hotel limpio y buenas instalaciones. Las calles alrededor un poco oscuras pero el ambiente es seguro.
A una cuadra estan las oficinas consulares USA por lo que durante la mañana habra gente en los alrededores.
El personal amable. Atento, excelente servicio. El menu del restaurante un poco limitado pero todo es fresco, limpio y de buena calidad. Lo recomiendo.
Esta cerca de la macroplaza asi quebtienes opciones tanto de museos, restaurantes y area de shopping
Leisure Family_with_children
8/10
Excellent
23 Apr 2025
carlos jerson
Está complicado el estacionamiento
4/10
Poor
17 Apr 2025
Pamela

Terrible servicio y limpieza

Limpieza y servicio que dejan mucho que desear. Una charola de comida estaba enfrente de mi cuarto desde que llegue y seguia cuando me fui. Teniamos que pedir que hicieran el cuarto varias veces y lo hacian hasta las 6pm. El staff de recepcion y restaurante con caras y mal humor. Mejor elijan cuamquier otro city express u otro hotel
Partner
4/10
Poor
13 Apr 2025
Rodolfo
Los baños son semitransparentes y las puertas no cierran, solo se corren. Además de que están casi abriendo la puerta. También son tres elevadores y tienen descuidada la recepción del primer piso, por lo que te pierdes. El estacionamiento también es impractico. Toman tu auto y lo dejan encajonado, además de que no tienen tus llaves rápido.
Leisure Family
6/10
Pleasant
07 Apr 2025
Nancy
Muy poco amables durante mi estancia, el servicio del menú que ofrecen es totalmente pobre
Friends_and_family Friends
10/10
Exceptional
07 Apr 2025
ALFREDO
Todo bien :)
Leisure Partner
10/10
Exceptional
24 Mar 2025
Jose Ignacio

Excelente trato

Un muy buen trato y todos muy amables y pendientes de nuestras necesidades
Friends_and_family Family
10/10
Exceptional
18 Mar 2025
Edgar
ninguna
Leisure Family

Location & surroundings

City Express Plus By Marriott Monterrey Centro
Melchor Ocampo, Monterrey, Mexico

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City Express Plus By Marriott Monterrey Centro

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