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Hyatt Place Monterrey Valle

Monterrey · Mexico

Lazaro Cardenas, 2264View location

9.6/10Excellent1,000 Reviews
Cleanliness9.6/109.6
Service9.6/109.6
Comfort9.6/109.6
Condition9.6/109.6
Amenities9.6/109.6
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  • Most popular

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hyatt Place Monterrey Valle

The accomodation consists of 133 accomodation units. The establishment offers Wi-Fi internet connection on-site. Travellers will appreciate the 24-hour reception. Communal areas are wheelchair accessible at Hyatt Place Monterrey Valle. All guests staying at this property arriving by car may leave their vehicle at the accommodation's parking spaces.

Some services may be subject to additional charges.

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Located in San Pedro Garza García (Valle Oriente), Hyatt Place Monterrey Valle is within a 10-minute drive of Fundidora Park and Monterrey Institute of Technology. This hotel is 5.3 mi (8.5 km) from Arena Monterrey and 7.3 mi (11.7 km) from Estadio BBVA.

Make yourself at home in one of the 133 air-conditioned rooms featuring heated floors. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include phones, as well as safes and desks.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in San Pedro Garza García? This hotel has 1184 square feet (110 square meters) of space consisting of conference space and 4 meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 25 Pet max weight (per pet) in lb is 55 Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • You need to know
    • Children stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Special Instructions
    It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. All guests, including children, are required to present a valid government-issued ID card at check-in. For children, Unique Population Registry Code (CURP), birth certificate, or passport are accepted.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Pet fee: USD 100 per pet, per week
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Los Angeles Hospital 0.3 km / 0.2 mi
Plaza Comercial Distrito Armida 0.5 km / 0.3 mi
KidZania Monterrey 1 km / 0.6 mi
Galerias Valle Oriente 1.2 km / 0.7 mi
Metropolitan Center 1.2 km / 0.7 mi
Showcenter Complex 1.3 km / 0.8 mi
Fashion Drive 1.4 km / 0.9 mi
Zambrano Hospital Hellion TecHealth 1.5 km / 0.9 mi
Plaza Fiesta San Agustin 1.6 km / 1 mi
Convex Exposition Center 3.5 km / 2.2 mi
Calzada del Valle 4.3 km / 2.7 mi
Paseo San Pedro 4.5 km / 2.8 mi
Basilica of Our Lady of Guadalupe 4.6 km / 2.8 mi
Museo del Obispado 4.6 km / 2.9 mi
Basilica Parroquia La Purisima 4.7 km / 2.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 133
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Wi-fi
  • Laundry serviceExtra charge
  • Gym
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 36 m²ROO.2Q
    Room TWO QUEEN BEDSPhoto unavailable5 photos

    Hyatt Place Monterrey Valle

    Room TWO QUEEN BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width, Sofa bed
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Hyatt Place Monterrey Valle

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Hyatt Place Monterrey Valle

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 31 m²ROO.KG
    Room KING SIZE BEDPhoto unavailable4 photos

    Hyatt Place Monterrey Valle

    Room KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    31 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Hyatt Place Monterrey Valle

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Hyatt Place Monterrey Valle

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hyatt Place Monterrey Valle

9.6
Excellent
1,000 Reviews
Cleanliness
9.6 /10
Service
9.6 /10
Comfort
9.6 /10
Condition
9.6 /10
Amenities
9.6 /10
100 reviews shown
10/10
Exceptional
01 Aug 2026
Brenda B.
Muy limpio...personal amable...
10/10
Exceptional
26 Jul 2026
Juan
Very good hotel 10/10 breakfast was amazing and staff very friendly
10/10
Exceptional
07 Jul 2026
Estanislao
Muy buen hotel, muy buen bufete de desayuno, esta ubicado en un excelente sector.
Partner
10/10
Exceptional
21 Jun 2026
Firas
Excellent location
Self
10/10
Exceptional
18 Jun 2026
Paul
Excelente ubicación y muy amable el personal. El desayuno delicioso y variado.
Family_with_children
10/10
Exceptional
07 Jun 2026
juan
Buenas instalaciones
Partner
10/10
Exceptional
01 Jun 2026
Daisy
It was clean, good breakfast and all staff was very helpful
Friends_and_family Family
10/10
Exceptional
16 May 2026
Shafiq
Pleasure to stay. Will stay again.
10/10
Exceptional
05 May 2026
fernando
the breakfast buffet is fresh and has a great service staff handling ot
Partner
10/10
Exceptional
04 May 2026
Marinela
Excelente limpieza de la habitación. Maravillosos desayunos y el staff muy amable .. recomiendo este hotel en Monterrey
Family
10/10
Exceptional
30 Apr 2026
Christopher
Clean and great location !
Partner
10/10
Exceptional
26 Apr 2026
Daisy
Loved the customer service. Especially Jorge at the restaurant/bar! He is the best! Humble, easy going, respectful, talkative…I could go on and on about him! My husband now says everytime we go to Mty/San Pedro, it is a MUST to stay here!! Jorge was the best highlight of our weekend trip.
Partner
10/10
Exceptional
25 Apr 2026
Mazin
Very clean, the food was delicious, very friendly stuff, love it
Friends
10/10
Exceptional
10 Apr 2026
John
👍
Partner
10/10
Exceptional
07 Apr 2026
Ivan
The room was well prep and clean. Front staff was very friendly and accommodating with our luggage since we arrived a bit early.
Friends_and_family Family
10/10
Exceptional
06 Apr 2026
Veronica
Es un hotel muy lindo y cómodo,el desayuno estuvo muy completo, buena atención.
10/10
Exceptional
05 Apr 2026
Mauricio
The property was pet friendly and provided accommodations such as a pet bed, bowl, and a food tailored for you special pet.
The room was spacious, had a sofa, a king bed and had a large window with a nice view.
There is a restaurant (Cavas Urbanas), a bar, and a pool in the same floor as the lobby with the gym on the next floor.
The food and drinks were excellent with my favorite part being the breathtaking view of the outdoor terrance of the restaurant and the swimming pool.
While all that is excellent, it wouldn't mean anything without the amazing staff!
I can't say enough good things about this place.
I will absolutely stay here again on my future visits to Monterrey.
Pet
10/10
Exceptional
04 Apr 2026
Firas
Good
10/10
Exceptional
01 Apr 2026
Victor
Excelente lugar
10/10
Exceptional
24 Mar 2026
jose
This is a great hotel.
2/10
Poor
21 Mar 2026
Ann
I have rated this way because we did not go there. We had cancelled the reservation two hours after booking due to illness but we have been charged for it. However we hope to have this situation resolved with a full refund. Hopefully we can give a proper review if we have a chance to visit.
8/10
Excellent
10 Mar 2026
Flavio
Buen sitio para quedarse. Bien ubicado. Mal servicio de bar, en parte por las disposiciones gubernamentales hipócritas de San Pedro Garza García, en parte por el mal servicio dentro del bar.
Partner
10/10
Exceptional
27 Feb 2026
Jingwen
The hotel is so clean and staff are super friendly. The most impressive is the breakfast buffet, everyday has something different with a huge variety of fresh, healthy food!
Family_with_children
10/10
Exceptional
25 Feb 2026
Fabian
Good
10/10
Exceptional
25 Feb 2026
Kristjan
Clean hotel, friendly staff
Family_with_children
10/10
Exceptional
19 Feb 2026
Victor
Awesome clean the best
10/10
Exceptional
13 Feb 2026
Alan
The restaurant and bar were very nice, the staff was very accommodating and friendly. The rooms were nice.
Business
10/10
Exceptional
19 Jan 2026
Jorge
I had a fast check-in and the room was great! Dinner at rhe restaurant was fantastic.
Business Self
10/10
Exceptional
18 Jan 2026
Victor
Awesome Staff and Service
10/10
Exceptional
03 Jan 2026
Sara Regina
Elizabeth was excellent. Gave us her prompt attention and made us feel welcomed. She provided us with extra tea when asked and made sure we returned to our room to a bed made and fresh clean towels. The breakfast buffet was excellent. The pork stew smelled weird but my opinion is irrelevant since I was still able to eat a full meal.
Leisure Partner
10/10
Exceptional
15 Dec 2025
Esperanza
Yes, very nice place and excellent breakfast buffet
10/10
Exceptional
15 Nov 2025
Evert Ivan
Nice Hotel, Nice Room, Great view.
Business_and_leisure Family
10/10
Exceptional
06 Nov 2025
Beatriz Eugenia
All was good
Leisure Family
10/10
Exceptional
04 Nov 2025
MARIA
The staff was wonderful
Friends_and_family Family
10/10
Exceptional
21 Oct 2025
Leonor
ALL staff was so welcoming and helpful!
Business_and_leisure Family
10/10
Exceptional
21 Oct 2025
Ada
I had a great experience staying at the Hyatt. Everything was clean and organized. The food we ordered to the room was delicious and delivered in a timely manner.
Business_and_leisure Family_with_children
10/10
Exceptional
19 Oct 2025
LUIS
we really enjoy the stay, everything was excellent, staff, services, food and the room very clean and the bed very comfortable, so we definitely will come back!!
Leisure Family
10/10
Exceptional
12 Oct 2025
JORGE
El personal excelente , impecable limpieza.. seguridad en el área ..
La alberca espectacular!!
Definitivamente volvemos
Leisure Family
10/10
Exceptional
11 Oct 2025
LEONEL
Great Stuff, clean Rooms
Business_and_leisure Self
10/10
Exceptional
09 Oct 2025
Robert
The bartender was amazing
10/10
Exceptional
07 Oct 2025
Victor
Excellent
4/10
Poor
29 Sep 2025
Liz
Ok
Leisure Family
10/10
Exceptional
29 Sep 2025
Liz
Clean room
Leisure Family
10/10
Exceptional
23 Sep 2025
Indalecio
Best hotel ive ever been to!
Business_and_leisure Family_with_children
10/10
Exceptional
12 Aug 2025
Rafael

Definitely Recomend

Hotel is well located, service is excellent, facilities and rooms a very nice.
Business
10/10
Exceptional
11 Aug 2025
Rocio
Stayed for night with my kids. Family oriented and very clean and quiet. Variety of breakfast options and staff extremely friendly. Will stay again.
Leisure Family_with_children
10/10
Exceptional
08 Aug 2025
Tatiana
Todo súper bien con el hotel
Business Friends
10/10
Exceptional
06 Aug 2025
Ada
This hotel exceeded my expectations! It was very clean and conveniently located. The staff was amazing! Very friendly! Especially our waiter during breakfast. His name was Victor.
Business_and_leisure Family_with_children
10/10
Exceptional
03 Aug 2025
Patricio
Great experience. Nice breakfast. Nice room
Business Self
10/10
Exceptional
01 Aug 2025
JUAN CARLOS PEÑA
Gran opción para hospedarse en la zona de Valle Oriente, definitivamente regresaremos próximamente !
Business Self
10/10
Exceptional
27 Jul 2025
Cesar
The staff is very friendly and the premises are clean. We’ve stayed here twice and the views to the mountains are great. We used the pool as well and it was very soothing. The complementary breakfast was awesome, eggs cooked to your liking with several sides available, fresh fruit and fruit drinks, pastries and a couple other tasty options. All in all a great place to stay at an affordable price.
Leisure Family
10/10
Exceptional
16 Jul 2025
Jhovanna
I had an amazing stay! The service was excellent from start to finish. The rooms were spacious, very clean, and comfortable. Breakfast was a real highlight – it was a buffet with a wide variety of delicious options to choose from. The staff were incredibly attentive and made sure everything was perfect. Highly recommended!
Leisure Family_with_children
10/10
Exceptional
13 Jul 2025
Elizabeth
Excellent customer service and very nice and clean premises.
Leisure Partner
10/10
Exceptional
11 Jul 2025
Luis
Everything was really nice
10/10
Exceptional
09 Jul 2025
Erick
T
10/10
Exceptional
09 Jul 2025
Cynthia
One of the best stays I’ve had at a hotel, breakfast and customer service top tier. Room was great and we had everything close by
Leisure Family_with_children
10/10
Exceptional
08 Jul 2025
Diana
Hyatt place fue una experiencia increíble, el hotel relativamente nuevo, limpio. El personal del hotel muy amables y atentos a nuestras necesidades. El desayuno buffet de los mejores, te preparan omelet y huevos al gusto; muy variado! Definitivamente me volvería a quedar aquí en mi próxima visita a Monterrey
Leisure Family_with_children
10/10
Exceptional
03 Jul 2025
Vanessa
Beautiful property, great location and service!
Leisure Partner
6/10
Pleasant
29 Jun 2025
Diana
Bathroom had mold stains in the shower. The employees constantly use the guest elevator. It is ok. People are friendly and service at breakfast is good. Not a first choice for me.
Business Self
6/10
Pleasant
28 Jun 2025
Maria
La ubicación no aparece en el GPS

6/10
Pleasant
11 Jun 2025
Rodney
It was just ok.
Leisure Partner
10/10
Exceptional
06 Jun 2025
Miguel A
.
10/10
Exceptional
21 May 2025
Joel
Excellent location, great value and service.
Leisure Family
10/10
Exceptional
21 Apr 2025
Rafael
Great facilities and location. Staff is attentive and always willing to help.
Business_and_leisure Self
10/10
Exceptional
21 Apr 2025
Andrés
Excelentes instalaciones y la alberca a temperatura perfecta
Leisure
10/10
Exceptional
15 Apr 2025
Jeannette
Loved it. Breakfast is delicious and the service is great
Leisure Family
10/10
Exceptional
27 Mar 2025
Stacy
Super nice and clean such a great location
Business Family
10/10
Exceptional
24 Mar 2025
Ricardo
great stay
10/10
Exceptional
23 Mar 2025
Oscar
During our stay at the hotel, we were delighted by the exquisite breakfast—a true culinary delight that set a wonderful tone for the day.

We also had the pleasure of dining at the hotel’s restaurant for dinner, where Hector’s exceptional service made the experience truly memorable. I highly recommend this hotel for its superb cuisine, outstanding service, and overall attention to detail.
Leisure Family
8/10
Excellent
16 Mar 2025
Carlos
Everything okay except that our room was ready after 4 pm
Leisure Friends
10/10
Exceptional
26 Feb 2025
Jovanni
Very good
10/10
Exceptional
26 Feb 2025
Jovanni
Good
Leisure Family
10/10
Exceptional
19 Feb 2025
Hasan
Very Nice clean and friendly hotel
Business
10/10
Exceptional
19 Feb 2025
Hasan
It was clean modern and personnel was helpful
Business
10/10
Exceptional
07 Feb 2025
Rafael
Excellent location
Business_and_leisure Friends
10/10
Exceptional
13 Jan 2025
Chuck
Excellent location, modern facility, great accommodation. Best view in town.
Business Self
10/10
Exceptional
13 Jan 2025
Hector
Nice location and accessibility.
Business Family
10/10
Exceptional
05 Jan 2025
David Alejandro Menchaca
Excellent staff, from the front desk to housekeeping, all of them committed to service. Definitely, when in Monterrey, we will stay always there.
Leisure Pet
10/10
Exceptional
27 Dec 2024
Elizabeth Tejeda
This hotel is simply extraordinary, from the people at the front desk to the rooms, the ambience, the cleanest, the food, the breakfast buffet, everything is remarkable, as it is the well trained personnel that is always kind & helpful. We really enjoyed our stay here and do sincerely recommend this place.
Leisure Family
10/10
Exceptional
26 Dec 2024
Marta ESPIRITU
All stay was superb
Leisure Family
10/10
Exceptional
01 Dec 2024
Angel
Best stay in Monterrey
Leisure Family
10/10
Exceptional
01 Dec 2024
peter
Centrally located. Clean, modern.
Leisure Family
6/10
Pleasant
27 Nov 2024
Maria
Property was nice it feels safe around the hotel. We were comfortable I only had a bit of trouble with the ac not getting cold and the towel’s in the shower having some hairs but other than that everything was great.
Leisure Family_with_children
10/10
Exceptional
25 Nov 2024
David Ernesto
It’s a great place to stay, not in the commercial area of San Pedro but still close to everything. The rooms are very spacious, with easy access, cleanliness, and the quality you’d expect from a hotel like this.
Business_and_leisure Partner
6/10
Pleasant
25 Nov 2024
sarahi
Mi estancia Incluia desayuno y la de resepcion nos dijo que asta las 12 del medio dia dejavan de servir y bajamos alas 11 en punto y yano avia nada. Le comentamos ala de resepcion y nos comento que ella se equiboco porque era nueva !!! No nos dieron solocion las instalaciones estan muy bien pero el staff no es eficiente ni da soluciones. 👎👎👎
Leisure Family
10/10
Exceptional
25 Nov 2024
Abraham

Great choice when visiting Monterrey

Great location, pet friendly. Well maintained. Hard to beat value. We’ll definitely return
Friends_and_family Family
10/10
Exceptional
15 Nov 2024
Jorge
New and clean
Business_and_leisure Self
10/10
Exceptional
11 Nov 2024
Veronica
Great staff! Breakfast options were A . Room was clean. You can walk to nearby museum/park just be careful with traffic. The hotel also provides a free shuttle to the nearby shopping mall you just have to request it in the lobby. This area is safe! Great Mountain View’s from 18th floor. The pool is heated, spacious and has incredible views. Ubers are easily accessible. Hotel has a lobby before the main lobby where you can easily wait for Uber eats orders. I highly recommend this hotel.
Leisure Family
10/10
Exceptional
10 Nov 2024
Ernesto
El hotel es cómodo, está en buen estado, muy limpio. Ampliamente recomendable.
Leisure Family
10/10
Exceptional
07 Nov 2024
Byung Kweon
Good
Business Self
10/10
Exceptional
31 Oct 2024
Claudia
Stayed here for a work trip and highly recommend! The location is great (but you can’t walk anywhere you must drive) and the views are spectacular!
Parking and breakfast is free which was such a plus. The pool is warm and the lobby is a great place for a drink and they have live music Tue-Friday.
Business Partner
10/10
Exceptional
28 Oct 2024
Hector
We will definitely be back !!
10/10
Exceptional
15 Oct 2024
Gilberto
Location and overall stay was great!
Business_and_leisure Self
10/10
Exceptional
14 Oct 2024
Yatzil Guadalajara
Todo bien
10/10
Exceptional
13 Oct 2024
Juan
Very clean rooms front desk awesome they let si check in before 3pm. Highly recommended…
Leisure Family
10/10
Exceptional
05 Oct 2024
Olban Francisco
Location
Business_and_leisure Family
10/10
Exceptional
28 Sep 2024
Gerardo
The property has a nice view from the pool.
Business_and_leisure Family
10/10
Exceptional
25 Sep 2024
Fernando
very clean
parking was rough
Leisure Partner
8/10
Excellent
15 Sep 2024
Alejandra Maria
Tuvimos problemas en la habitación como ser que la tina no funcionaba bien pq el agua no se mantenía y no pudimos utilizar la tina una de las noches, y tomaron mas de 1 dia para poder resolver los reclamos. Todo muy bien solamente esa situación que no atendian los problemas de forma inmediata.
Business Partner
6/10
Pleasant
01 Sep 2024
Zelica
Check in was at 3 pm, however, there were no rooms available when we got there which was around 1:30 pm. Lobby staff keep saying to come back at 3 to check in. While we waited at the Lobby/Restaurant the staff from that area was nice nothing compare to the lobby one. We stayed in a 2 queen bed room and the room was spacious and comfortable, however there was no iron, nor sufficient towels. Shower was big but we needed to move the shower head to face the wall as water will continuously spilling out and puddles of water were outside of the bathroom floor. Complementary breakfast was offered and it was really good. Overall, pleasant stay but few things that didn’t like that I don’t think I will stay here again.
Leisure Pet

Location & surroundings

Hyatt Place Monterrey Valle
Lazaro Cardenas, 2264, San Pedro Garza Garcia, Mexico

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Hyatt Place Monterrey Valle

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