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Gamma Monterrey Gran Hotel Ancira
Monterrey · Mexico
Ocampo 443 Ote Col.CentroView location
9.0/10Excellent2,280 Reviews
Cleanliness9.0/10 9.0
Service9.2/10 9.2
Comfort9.0/10 9.0
Condition8.6/10 8.6
Amenities8.8/10 8.8
See all ratings- Business hotels
- Luxury collection
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Gamma Monterrey Gran Hotel Ancira
This hotel is ideally situated at the heart of Monterrey. It is located close to the government offices and a range of shops, as well as many entertainment venues. Many of the city's attractions, including the Museum of Contemporary Art and the Museum of Mexican History, can be found nearby.
The Barrio Antiguo area and the Morelo commercial zone are situated close by. Monterrey Airport is just 2 km away. This hotel enjoys a stunning design, beautifully blending traditional and contemporary elements. The guest rooms offer a haven of peace and serenity.
The hotel offers excellent facilities and services, to please every type of traveller.
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A stay at Gamma de Fiesta Americana Monterrey Gran Hotel Ancira places you in the heart of Monterrey, within a 15-minute walk of Macroplaza and Santa Lucia Riverwalk. This hotel is 2.8 mi (4.4 km) from Fundidora Park and 3.2 mi (5.1 km) from Arena Monterrey.
Make yourself at home in one of the 253 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
LGBTQIA+ friendly
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately MXN 350 for adults and MXN 149 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Spanish
Nearby attractions
Monterrey Metropolitan Museum
0.2 km / 0.1 mi
Plaza Mexico
0.2 km / 0.1 mi
Faro de Comercio
0.3 km / 0.2 mi
Metropolitan Cathedral of Our Lady of Monterrey
0.3 km / 0.2 mi
Casino Monterrey
0.3 km / 0.2 mi
Museo de Arte Contemporáneo
0.3 km / 0.2 mi
Palacio Municipal
0.3 km / 0.2 mi
Fuente de la Vida o Neptuno
0.5 km / 0.3 mi
Liverpool
0.5 km / 0.3 mi
Macroplaza
0.5 km / 0.3 mi
Auditorium Pabellón M
0.5 km / 0.3 mi
Escenario GNP Seguros
0.5 km / 0.3 mi
Capilla de los Dulces Nombres
0.6 km / 0.4 mi
Explanada de los Heroes
0.8 km / 0.5 mi
Iglesia Sagrado Corazon de Jesus
0.9 km / 0.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of most recent renovation: 2010
- Number of floors (main building): 5
- Single rooms: 119
- Double rooms: 111
- Junior suites: 5
- Suites: 9
- hotel
- American Express
- Diners Club
- MasterCard
- Visa
- City centre
Show 50 more facilities & services
- Airport
- Wheelchair-accessible
- Car park
- Key Collection
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wi-fiExtra charge
- Room service
- Laundry serviceExtra charge
- Medical serviceExtra charge
- Day-care centreExtra charge
- Babysitting serviceExtra charge
- Multilingual staff
- 24-hour security
- Bellboy service
- Hotel safe
- Currency exchange facilities
- Cloakroom
- Lift access
- Shop
- Garden
- Terrace
- Concierge
- Gym
- Luggage room
- Clothes dryer
- Café
- Bar
- Restaurant: 1
- Non-smoking area
- Air conditioning in Restaurant
- Conference room: 16
- Projector
- Business centre
- Outdoor freshwater pool: 1
- Sauna
- Steam bath
- MassageExtra charge
- Hairdressing salonExtra charge
- Beauty salonExtra charge
- Breakfast
- Breakfast buffet
- Continental breakfast
- Buffet lunch
- À la carte dinner
- Snacks
- Non-smoking establishment
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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Room SUPERIOR KING BEDRoom • SUPERIOR KING BED • 1 Bedroom • 36 m²ROO.KG-SU
Room overview
Non-smoking room- Room size
- 36 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Individually adjustable air conditioning
- Cable TV
- Desk
- Toiletries
- Alarm clock
- Terrace
- Balcony
- Safe
Show all 20 amenities
- Minibar
- Wake-up service
- TV
- Direct dial telephone
- Hairdryer
- Bathtub
- Individually adjustable heating
- Shower
- Bathroom
- Radio
- Tea and coffee making facilities
- Ironing set
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGamma Monterrey Gran Hotel Ancira
Room SUPERIOR KING BED
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 36 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.KG-SU
Room amenities
- Individually adjustable air conditioning
- Cable TV
- Desk
- Toiletries
- Alarm clock
- Terrace
- Balcony
- Safe
- Minibar
- Wake-up service
- TV
- Direct dial telephone
- Hairdryer
- Bathtub
- Individually adjustable heating
- Shower
- Bathroom
- Radio
- Tea and coffee making facilities
- Ironing set
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SINGLE SUPERIORSINGLE • SUPERIORSGL.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGamma Monterrey Gran Hotel Ancira
SINGLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: SGL.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGamma Monterrey Gran Hotel Ancira
DOUBLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room SUPERIORRoom • SUPERIORROO.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGamma Monterrey Gran Hotel Ancira
Room SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: ROO.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGamma Monterrey Gran Hotel Ancira
DOUBLE SUPERIOR KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGamma Monterrey Gran Hotel Ancira
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR TWO DOUBLE BEDSDOUBLE • SUPERIOR TWO DOUBLE BEDSDBL.2D-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGamma Monterrey Gran Hotel Ancira
DOUBLE SUPERIOR TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGamma Monterrey Gran Hotel Ancira
DOUBLE SUPERIOR QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Gamma Monterrey Gran Hotel Ancira
100
reviews shown
Laura
Excelente servicio e instalaciones. La atención al huésped es muy eficiente. Muy recomendable
Bely
Love, this hotel . One of my favorites
Jose
GREAT HOTEL HONESTLY GOOD CENTRALIZED LOCATION BUT THE WIFI SUCKS LOWKEY NONETHELESS WORTH THE MONEY I SPENT CANT LIE
Daeyoung
All the staff were very kind. Loved the location , a lot of places in walking distance.
Ricardo
I have stayed at the Gran Ancira Hotel many times over the past 20+ years and it has always been excellent in every way. This past stay had a few issues. One issue was not the fault of the hotel. The power went out briefly at about 10:30 pm and only some circuits of the hotel came back on. Most of the lights and outlets as well as the air conditioning did not come back on the whole night. When I went to the front desk to ask about the situation, they had very little to tell me. It wasn't until I mentioned to the staff that I have a medical condition that requires me to use a CPAP machine to be able to sleep that they made an effort to try and accommodate my wife and I into a room that had a fully working electrical system. They moved us into a room that had everything except for air conditioning. We made due with the situation and got through the night. I know that the power situation was not the hotel's fault but they should have taken some responsibility and offered a discount or a future offer or something to compensate for the inconvenience.
Jeffrey
Staff was personable & helpful.
Karina
.
Salvador
It was a really good stay
Julieta
Great location, great staff, it’s nice.
maria
The bat towels are terrible, old and rough. I spoke to a front desk lady about the window curtain being dirty (dry blood looking) and she said she will take a note, it was never corrected
Elizabeth
Excellent location, helpful staff and beautiful historic hotel. Great place to celebrate World Cup 2026!
Jackeline
The staff was outstanding—friendly, respectful, helpful, and very understanding throughout my stay. Unfortunately, the room itself appeared poorly maintained. One bed was missing pillows, and there was a long hair under the covers. The AC vent was very dusty, the shower water came out orange, the anti-slip mat had mold, and the towels looked yellow. Even the phone was dirty with dust and hair, making me uncomfortable using it. Because of the overall cleanliness and maintenance issues, I decided to leave the next morning without showering and book another hotel. The staff sincerely apologized and offered solutions, which I appreciated, but I felt it was best to leave.
Felix
Rooms need attention desperately,staff was great
Dallas
The hotel looks very nice. The hotel staff were helpful and cheerful. The three times that I've stayed there the internet never works. I have to use my American cell hotspot. The other gripe I have is the air conditioners are hit and miss. It's very humid inside and I count on the air to dry it out a bit. Never does.
John
The front desk was helpful and everyone was kind. The hotel is very beautiful, too, with some nice restaurants nearby. The in-house jazz bar was very cool as well.
JESUS
It was ok, friendly staff and very good restaurant
Maria
Muy buena atención del personal, el lugar ordenado, la habitación olía demasiado a humedad
Aaron Alejandro
Did not visit bar or restaurant, but everything seemed to be calm, relaxing
Jose
Clean room veey friendly sraff and great location
Martha
The lobby is gorgeous! The exterior is beautiful but there are several broken exterior windows on the ground floor making the building look decrepit. The room was very clean and comfortable but we had to call down for towels. The room decor was nonexistent so it seemed plain. Staff members were very friendly and polite. The breakfast was a buffet but too expensive for me so I didn’t eat there. The location is wonderful but the area has seen better days.
Roman
El staff maravilloso el valet parking me ayudó bastante. Calidad posadas. Me ha gustado mucho más que el servicio de Pabellón M,
JESUS E
3dias seguidos reportsmos el no service del cuarto en los 3 dias nadie superviso la limpieza de la habitation, bano y cafetera. El cuarto dia el manager Fernandez tomo accion y nos movie de habitacion
Walter Rodrigo
Great staff
Edgar
Excellent location, staff service was amazing, the room was huge. The hotel is kind old but is ok to stay
Maribel
Everything was good
Jeremy
The lobby and dining area were fantastic. Everyone who worked there were kind and friendly, making me feel quite relaxed and at ease there. My room was very spacious but a bit dated. I arrived a day after intense rain, so my room had a damp smell that went away after the first 24 hours.
victor
The room was smelling. Bad
Carmen
Me gusta esta estancia porque esta muy bien la locacion cerca de tiendas y restaurantes... los empleados son amables y el bufet me gusta mucho
Hector
Hotel was ok, but the internet service was bad most of the time. Additionally, temperature control was not good, because I wasn't able to raise it during the stay. Personnel were friendly and very professional.
Jonathan
Good service clean and help with everything es
Melida
Good breakfast, great service. Excellent location.
Rosady
Excellent place for a romantic and short stay
Scott
Fantastic hotel centrally located.
Dana
Clean room, great concierge.
Anthony
Coffee machine didn't work, no soap to shower, freezing cold in the room, elevator took forever.
Brit
The staff and location were wonderful but the broken elevator, the rough, scratchy sheets and tub that didn’t drain made this a less than ideal stay.
Enrique
I loved this Hotel, the staff was very friendly and stay was great. Since the first time I stayed there I came back to stay at this hotel again for all
Their amenities that it included. I loved the valet parking that was part of the hotel cost, that we were able to roam the surrounding areas on foot. It’s in a great location and will definitely recommend this to all my friends and family.
Their amenities that it included. I loved the valet parking that was part of the hotel cost, that we were able to roam the surrounding areas on foot. It’s in a great location and will definitely recommend this to all my friends and family.
Victor
Have to say up front that one of the two elevators was out of order and the electricity went out twice during my stay -- and no-one on staff ever mentioned anything like 'oopsy' or even shrugging their shoulders.
Even so, the hotel was, overall, a pleasure. It's a historic property, and it is cool to walk out in the morning and see people taking pics of the place you're staying in.
The location is fantastic for tourists doing the tourist sites, and there are many other hotels immediately surrounding, but the Gran Ancira has a luxe lobby and revived upscale art deco bar that makes it stand out. Peaceful plaza right outside the front door, and the Macroplaza is one street over, including the Legorretta-designed contemporary art museum. Ten-minute walk gets you to the hip parts of the barrio antiguo (Morelos) and 15 minutes north gets you to the real family restaurants that the vecinos patronize. Or you can just go to the theme restaurants for tourists and the many many chain stores in the local shopping center. Your choice. Room on 5th floor had a lot of marble countertops, otherwise basic. Minifridge and coffeepot but no microwave. Beware that your room might have a step up to get into the bathroom, which will necessitate some tenering of cuidado or you will stub a toe or slip. Combine that step with wet marble and the lights going out unexpectedly and you're taking a bit of a chance. Bed was very comfortable. Window had a perfect view of skyscraper construction noise.
Even so, the hotel was, overall, a pleasure. It's a historic property, and it is cool to walk out in the morning and see people taking pics of the place you're staying in.
The location is fantastic for tourists doing the tourist sites, and there are many other hotels immediately surrounding, but the Gran Ancira has a luxe lobby and revived upscale art deco bar that makes it stand out. Peaceful plaza right outside the front door, and the Macroplaza is one street over, including the Legorretta-designed contemporary art museum. Ten-minute walk gets you to the hip parts of the barrio antiguo (Morelos) and 15 minutes north gets you to the real family restaurants that the vecinos patronize. Or you can just go to the theme restaurants for tourists and the many many chain stores in the local shopping center. Your choice. Room on 5th floor had a lot of marble countertops, otherwise basic. Minifridge and coffeepot but no microwave. Beware that your room might have a step up to get into the bathroom, which will necessitate some tenering of cuidado or you will stub a toe or slip. Combine that step with wet marble and the lights going out unexpectedly and you're taking a bit of a chance. Bed was very comfortable. Window had a perfect view of skyscraper construction noise.
Arlen
The bed linens were clean and the bed was very comfortable but it was a very basic room with few overall amenities. Also having one elevator be broken made wait times long and tedious to get to and from the room. The staff were very friendly and approachable!
Eujenio
Nice hotel
Luis
The bed cover and sheets were old and extremely re-used.
Jorge A.
1) the shower tub spout needs an update or repair. 2) the main entrance doors were locked with chains at midnight. 3) I didn't like that the front desk required the IDs of all the guests at check-in....
KYOUNGJOON
Good
Angel
I really enjoyed my stay here. The room was very clean and comfortable, and everything was well maintained. The staff was friendly and helpful at all times, which made the experience even better. The amenities were great and exactly as described. I would definitely stay here again and recommend it to others.
Annie
H
Karen
El Gran Hotel Ancira en Monterrey nos pareció bastante promedio; sinceramente, no lo recomendaría. Es un hotel viejo y la experiencia fue incómoda: el elevador se detenía en todos los pisos tanto de subida como de bajada, lo cual fue desesperante. Intentamos usar las escaleras y resultaron ser un verdadero laberinto.
En la habitación solo había una toalla, a pesar de que la reserva era para dos personas.
Lo único positivo fue que nos permitieron usar la habitación antes del horario de check-in y que el personal fue muy amable. Eso sin duda suma puntos, pero no compensa del todo la experiencia general.
En la habitación solo había una toalla, a pesar de que la reserva era para dos personas.
Lo único positivo fue que nos permitieron usar la habitación antes del horario de check-in y que el personal fue muy amable. Eso sin duda suma puntos, pero no compensa del todo la experiencia general.
Arturo
??
Margaret
The a/c in the room didn't work, one elevator was completely out of order and the other was broken but I'm service. It just randomly bounced around floors stopping at each one randomly. There were times we had to wait for almost 15 minutes for it to stop at the lobby to go up. The front desk didn't seem to care even through a crowd was there at all times.
There restaurant and bar both closed for New Years Eve and Day - at a hotel?
There restaurant and bar both closed for New Years Eve and Day - at a hotel?
Elsy
Esta el hotel muy bonito, muy limpio. Lo unico es que nos pusieron en una recamara que conectaba a otra y el huesped de a lado tenia la television a todo volumen y olia mucho a cigarro.
Carol
The room was spotless and spacious. The breakfast buffet was very nice. The desk was very attentive—we needed a walk-in shower and our first room didn’t have one. They moved us within minutes. Great location—walking distance to the Macroplaza and museums. It’s an old, elegant hotel in the center of the Barrio Antiguo. I’ll happily go back.
Diana
Only one elevator working which stops at every floor.
Juan M
Hotel is nice friendly people, but you guys need to really fix the elevator. Elevator was the only big issue for me and for everyone that stayed at that hotel please fix it. You guys have a lot of people and only one elevator works.
Rene
Very affordable when you book with Expedia staff was awesome no need to drive anywhere every time we go out everything is close to walk very well recommended guys just do it you only live once.
Andrew
Room was ok and clean enough. The dribbling cold shower wasn’t ideal. (It was new years ever so perhaps everyone needed hot water at the same time. The tv turned on with remove, then batteries died so couldn’t change Chanel or even turn off without unplugging.
The elevator was incredibly slow and was always waiting for five minutes to get to my floor.
The valley parking was convenient.
Over… ok. Probably won’t return since a couple of the nearby hotels offer better service and newer rooms for less $$$
The elevator was incredibly slow and was always waiting for five minutes to get to my floor.
The valley parking was convenient.
Over… ok. Probably won’t return since a couple of the nearby hotels offer better service and newer rooms for less $$$
Josue
the only issue i had was that they didn’t have small towels to dry your hands
Margarita
Excelente servicio en recepción y el cuarto muy lindo
Adam
Exelent
Israel
Cuarto amplio y limpio, muy buena estancia.
Federico
Lights didn’t work properly. Couldn’t charge service to the room. Shower wasn’t clean at all.
Humberto
Everything was excellent!
Yina
Doent meet the expectation
Maryangel Garcia
Nice staff
Humberto
All good, nothing extraordinary! Clean room and nice staff
Marjorie
That was great ! Room was nice and the staff were very professional. The hotel is very beautifull.
The only thing is that the pool was a big cold but maybe it is because it was not thag hot that day
The only thing is that the pool was a big cold but maybe it is because it was not thag hot that day
Nelly
Great staff rooms clean
Hotel accesible to restaurants store downtown
Hotel accesible to restaurants store downtown
Maria Elena
N/a
JESUS
Staff needs customer service classes
Martha
We’re happy staying at this hotel
Ernesto
I always stay at this property , great staff, super clean and very nice hotel
Victor
We received an “upgrade” to room 215 and it appeared that the room was not used regularly. The room had a small leaving room and the main bedroom. The leaving room was missing the coffee table, the restroom tub didn’t drain properly; making the water puddle, the shower curtain was REALLY old and didn’t hold the water in the tub, the ceiling in the bathroom had a hole, the towels were old, the safe didn’t work.
Another big down was the room didn’t have a view, our view was to a roof.
Another big down was the room didn’t have a view, our view was to a roof.
Elsy
Service staff was great. Room very nice and clean
Luis Fernando
Well located. Excellent service!!! Clean room and very friendly staff. The food is great!!!
Israel
Nice Hotel
Fernando
Room
Sara
Great staff
Melissa
What a lovely hotel. Fantastic staff. A gentle version of a Grand Hotel, .with its lovely staircase.Room service available.
Ismael
Amazing service!
Amazing service and a great location, within walking distance to many places.
Ganli
1.They kept belling and knocking in case we already hanging \"no disturb\"
2.They took away the towels but didn't put news, when we called frontdoor asking
for towels three times the womon was so rude? she hang up the call twice. When my son went to looby to ask again in person because I was in 🚿 waiting the towel , the women was soooo rude to my son. She lied that the towels were outside my room but until he upstaired there was nobody sending the towels. We also find a dirty cloth hanging on the back of bathroom's door, just let them know the frontdoor said Only report when you check in.
Very poor service, not worthy of a century-old historical hotel.
2.They took away the towels but didn't put news, when we called frontdoor asking
for towels three times the womon was so rude? she hang up the call twice. When my son went to looby to ask again in person because I was in 🚿 waiting the towel , the women was soooo rude to my son. She lied that the towels were outside my room but until he upstaired there was nobody sending the towels. We also find a dirty cloth hanging on the back of bathroom's door, just let them know the frontdoor said Only report when you check in.
Very poor service, not worthy of a century-old historical hotel.
Luis
Old but in excellent condition, huge rooms with ample space, very large bathroom with real tiles, very clean and comfortable beds large vanity mirror and single sink, nice size closet and very nice air conditioning
Venu
Excellent hotel. Will stay here again.
carlos
Yes
Elsa
We enjoyed our stay. Staff was great, our housekeeper Maria was friendly and professional.
The gymnasium equipment needs to be fixed but the sauna was excellent.
The gymnasium equipment needs to be fixed but the sauna was excellent.
Jesus
Elevador los botones no trabajando bien
Haywood
It is a great hotel !
Zaragosa
…
Rigoberto
The tub had rust on the corners, leaking sink and I had to ask them for repairs. They didn’t even ask me for a room upgrade
Amod
It was a excellent stay
Erasmo
Everything was great except that the whole neighborhood block had an electrical outage for for almost a whole day .
Melissa
Its just ok
Pros: Location was great. Breakfast was $90 USD for 4 adults but was delicious. We had two connecting rooms are grateful for a little bit of an early check-in. Parking was included with our stay.
Cons: The hotel is old and it used to be kept up to date and beautiful but this visit (4 years later) has me reconsidering it for the next trip. In one room we had glitter still all over the carpet and a hole in it. The other room had no towels at check in. They provide gel body soap but no washcloths to shower. We requested an extra towel and instead of leaving one in the room that already had towels, they took them all and did not replace them AND they attempted to empty our bathroom trash but forgot the bag and left it on the sink right next to our toothbrushes. Also, the white towels are not white and also need updating. Valet takes a very long time as parking is not at the hotel but 1.5 blocks away (as we were told)
As someone who travels a lot, charge a little more but replace the carpet, shower head and towels!
We were supposed to receive a free drink and a complimentary upgrade but it was never given to us. Upgrades were available to “club” for a fee so your status did not matter here. Also be ready to walk cause you get the furthest from the elevator room.
Last, they have sales people pushing their loyalty program if you want a free lunch/ breakfast to listen to them try to sell it to you. If you want directions somewhere you will get chased on your way back in.
Cons: The hotel is old and it used to be kept up to date and beautiful but this visit (4 years later) has me reconsidering it for the next trip. In one room we had glitter still all over the carpet and a hole in it. The other room had no towels at check in. They provide gel body soap but no washcloths to shower. We requested an extra towel and instead of leaving one in the room that already had towels, they took them all and did not replace them AND they attempted to empty our bathroom trash but forgot the bag and left it on the sink right next to our toothbrushes. Also, the white towels are not white and also need updating. Valet takes a very long time as parking is not at the hotel but 1.5 blocks away (as we were told)
As someone who travels a lot, charge a little more but replace the carpet, shower head and towels!
We were supposed to receive a free drink and a complimentary upgrade but it was never given to us. Upgrades were available to “club” for a fee so your status did not matter here. Also be ready to walk cause you get the furthest from the elevator room.
Last, they have sales people pushing their loyalty program if you want a free lunch/ breakfast to listen to them try to sell it to you. If you want directions somewhere you will get chased on your way back in.
Jimmy
The internet was terrible,
Staff very friendly almost over friendly, hotel was good
Staff very friendly almost over friendly, hotel was good
Jose Luis
Las cortinas olían mal y no cerraban totalmente
Jesus
Excelente estadía
Elton Hugo
Clean room, excellent staff
Jaime
Excelente ubicación pero podría estar mejor
Buen lugar, pero debería estar en mejores condiciones, tiene una excelente ubicación para andar a pie, conveniente para ir a comer cerca con varios restaurantes al rededor
carlos
Transformers went out inconvenience
JORGE
location, price, amenities, excellent customer service and the food in the restaurant was great!
Juan J.
La bañera necesitaba un mejor funcionamiento
Scot
I like that this is a hotel that was built in 1912 and she still open and doing well. There are parts of the hotel that are getting a little tired, but if you were born in 1912, you would be tired too. Would absolutely stay again.
Juan
Amazing!
Everything was amazing. Just the Wifi was a little slow.
Luis
First time in Mty
Room was very clean and comfortable. The hotel lobby was beautiful, like in an old movie. The staff was very friendly. Spend most of the time in the pool since it was very hot in Monterrey.
I definitely recommend this hotel.
I definitely recommend this hotel.
Location & surroundings
Gamma Monterrey Gran Hotel Ancira
Ocampo 443 Ote Col.Centro, Monterrey, Mexico
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Gamma Monterrey Gran Hotel Ancira
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