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Hyatt House Monterrey Valle

Monterrey · Mexico

Lazaro Cardenas, 2264View location

9.6/10Excellent813 Reviews
Cleanliness9.8/109.8
Service9.4/109.4
Comfort9.8/109.8
Condition9.8/109.8
Amenities9.4/109.4
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  • Luxury collection
  • Most popular

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hyatt House Monterrey Valle

The 91 welcoming units offer a perfect place to relax at the end of the day. In addition, Wi-Fi access is offered at the property. Those who stay at this establishment are welcomed in a lobby with 24-hour reception. Communal areas are wheelchair accessible at this hotel.

Everyone staying at this accommodation arriving by car may leave their vehicle at its parking spaces.

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With a stay at Hyatt House Monterrey Valle-san Pedro in San Pedro Garza García (Valle Oriente), you'll be within a 10-minute drive of Fundidora Park and Monterrey Institute of Technology. This hotel is 5.3 mi (8.5 km) from Arena Monterrey and 7.3 mi (11.7 km) from Estadio BBVA.

Make yourself at home in one of the 91 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 25 Pet max weight (per pet) in lb is 55 Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Guests can access their rooms with a mobile device.
  • Special Instructions
    It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. All guests, including children, are required to present a valid government-issued ID card at check-in. For children, CURP, birth certificate, or passport are accepted.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Pet fee: USD 100 per pet, per week
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Los Angeles Hospital 0.3 km / 0.2 mi
Plaza Comercial Distrito Armida 0.5 km / 0.3 mi
KidZania Monterrey 1 km / 0.6 mi
Galerias Valle Oriente 1.2 km / 0.7 mi
Metropolitan Center 1.2 km / 0.7 mi
Showcenter Complex 1.3 km / 0.8 mi
Fashion Drive 1.4 km / 0.9 mi
Zambrano Hospital Hellion TecHealth 1.5 km / 0.9 mi
Plaza Fiesta San Agustin 1.6 km / 1 mi
Convex Exposition Center 3.5 km / 2.2 mi
Calzada del Valle 4.3 km / 2.7 mi
Paseo San Pedro 4.5 km / 2.8 mi
Basilica of Our Lady of Guadalupe 4.6 km / 2.8 mi
Museo del Obispado 4.6 km / 2.9 mi
Basilica Parroquia La Purisima 4.7 km / 2.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 91
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Gym
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    Hyatt House Monterrey Valle

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Hyatt House Monterrey Valle

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 49 m²STU.KG
    STUDIO KING SIZE BEDPhoto unavailable5 photos

    Hyatt House Monterrey Valle

    STUDIO KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    49 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Room amenities

    • Wi-fi
    • Living room: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDS • 59 m²STU.2Q
    STUDIO TWO QUEEN BEDSPhoto unavailable4 photos

    Hyatt House Monterrey Valle

    STUDIO TWO QUEEN BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    59 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width, Sofa bed
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q

    Room amenities

    • Wi-fi
    • Living room: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Hyatt House Monterrey Valle

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Hyatt House Monterrey Valle

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Hyatt House Monterrey Valle

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Hyatt House Monterrey Valle

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH KITCHENETTESUITE • WITH KITCHENETTESUI.KT-2

    Photos are not available for this room type.

    Hyatt House Monterrey Valle

    SUITE WITH KITCHENETTE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KT-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Hyatt House Monterrey Valle

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CAPACITY 2TWIN • CAPACITY 2TWN.C2

    Photos are not available for this room type.

    Hyatt House Monterrey Valle

    TWIN CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN

    Photos are not available for this room type.

    Hyatt House Monterrey Valle

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Hyatt House Monterrey Valle

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOM AccessibleSUITE • ONE BEDROOM AccessibleSUI.B1-H6

    Photos are not available for this room type.

    Hyatt House Monterrey Valle

    SUITE ONE BEDROOM Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 29 m²ROO.2Q
    Room TWO QUEEN BEDSPhoto unavailable2 photos

    Hyatt House Monterrey Valle

    Room TWO QUEEN BEDS

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width, Sofa bed
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GUEST ROOM QUEEN BEDQUADRUPLE • GUEST ROOM QUEEN BEDQUA.GR-QN

    Photos are not available for this room type.

    Hyatt House Monterrey Valle

    QUADRUPLE GUEST ROOM QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GUEST ROOM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GR-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH KITCHENETTESTUDIO • WITH KITCHENETTESTU.KT-1

    Photos are not available for this room type.

    Hyatt House Monterrey Valle

    STUDIO WITH KITCHENETTE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KT-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG

    Photos are not available for this room type.

    Hyatt House Monterrey Valle

    DOUBLE GUEST ROOM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible WITH KITCHENETTESUITE • Accessible WITH KITCHENETTESUI.H6-KT

    Photos are not available for this room type.

    Hyatt House Monterrey Valle

    SUITE Accessible WITH KITCHENETTE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KT

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BEDROO.KG-1

    Photos are not available for this room type.

    Hyatt House Monterrey Valle

    Room KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Hyatt House Monterrey Valle

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1

    Photos are not available for this room type.

    Hyatt House Monterrey Valle

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDSSTU.2Q-1

    Photos are not available for this room type.

    Hyatt House Monterrey Valle

    STUDIO TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 27 m²ROO.KG
    Room KING SIZE BEDPhoto unavailable2 photos

    Hyatt House Monterrey Valle

    Room KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hyatt House Monterrey Valle

9.6
Excellent
813 Reviews
Cleanliness
9.8 /10
Service
9.4 /10
Comfort
9.8 /10
Condition
9.8 /10
Amenities
9.4 /10
100 reviews shown
10/10
Exceptional
07 Jul 2026
Paola
Room was clean, the staff was so nice. Breakfast was 10/10! Totally recommend this place. will be coming back!
Friends
10/10
Exceptional
25 Jun 2026
Juan A
Todo muy bien
Family
10/10
Exceptional
06 Jun 2026
Celeste
Super clean, comfortable beds, breakfast and dinner were delicious. The swimming pool was well maintained. Extremely friendly staff. This hotel does not disappoint. We will book here again!
Friends_and_family Family
10/10
Exceptional
29 May 2026
Hernan
Really clean room and great staff
Partner
10/10
Exceptional
04 May 2026
Alejandra
Room super clean, staff very friendly.
Self
10/10
Exceptional
01 May 2026
Cynthia
I always have a great experience staying at Hyatt. The staff is super friendly and always ready to help with anything you need. The hotel itself is clean, well taken care of, and just feels really nice overall. Every time I stay, everything runs smoothly and it’s always a good experience.
Friends_and_family Family
10/10
Exceptional
28 Apr 2026
Angelica
We had a wonderful stay! Great Mexican breakfast is included! Would definitely stay again!
Family
4/10
Poor
20 Apr 2026
JOCELYN
No early arrival despite early morning flight with a child, no breakfast explanation during check in, on the other hand nice pool, delicious breakfast!
Family_with_children
10/10
Exceptional
19 Apr 2026
Leslie
Yes
Friends_and_family Family
10/10
Exceptional
15 Apr 2026
Lonnie
Love the property and staff
Friends
10/10
Exceptional
13 Apr 2026
ANDREA
Clean good service
10/10
Exceptional
26 Mar 2026
Cynthia
The staff is very helpful, the rooms are modern & spacious and loved they had a dishwasher. They have room service until midnight. Used the gym and it had plenty of machines to get a full workout and nice view of the city, we also used the laundry room, in order to use it you have to pay $85 pesos & they provide token & it includes detergent. Great place to stay
10/10
Exceptional
19 Mar 2026
Carlos
Excelent Stay! Everything was very clean and the room was very nice.
Friends_and_family Family
6/10
Pleasant
18 Mar 2026
Marisa
The property is nice in good place but the big problem was at the breakfast the staff guiding the people was very rude and she wanted to remove the food from the table before we finished the breakfast actually not even 10 min.
Friends_and_family Family
10/10
Exceptional
02 Mar 2026
Kenneth Dominic
Great room! Fantastic service in the dining room and at the front desk and bar. Friendly staff!
10/10
Exceptional
01 Mar 2026
Guillermo
Excellent hotel
6/10
Pleasant
27 Feb 2026
Norma C
wellcome bonuses. last time i stayed there through hotels.com they offered us a bar beverage, snack and dicounts at restaurant. this time they didn't
Friends_and_family Family
10/10
Exceptional
23 Feb 2026
Christopher
Amazing
6/10
Pleasant
16 Feb 2026
Rosa
Llegamos por la noche pedimos comida al
Cuarto y el caldo que nos llevaron está demasiado salado tanto que cuando lo probé me estaba ahogando de la manera en que me caló en la garganta, la persona que que me lo llevó dijo cambiarlo regreso con otro caldo que solo era agua caliente así caliente nisiquiera hervida solo caliente y com pollo desmenuzado y me da un sobre de sal para que le ponga yo 😣 eso era agua caliente con pollo solamente el total eran al rededor de 600 pesos y en mi cobro de banco me cobraron más de 800 supongo que me cobraron 2 caldos el
Salado y el agua caliente, me sentí tan decepcionada, nosotros nos hospedamos cada 3 meses con ustedes por visitas médicas y esta vez me llevo una muy mala experiencia
Comenté sobre el cobro extra y no hubo solución tampoco
Family_with_children
10/10
Exceptional
05 Feb 2026
Felix
Very clean an nice. Good conf room and service. But not walking distance to any of the malls. Have to take a car.
Business Self
10/10
Exceptional
04 Feb 2026
Elizabeth
Great room, lovely staff, good breakfast
10/10
Exceptional
04 Jan 2026
Sergio
The bar tender is the best
Business_and_leisure Family
10/10
Exceptional
03 Jan 2026
park
.
10/10
Exceptional
01 Jan 2026
Ruben
Muy acogedor, ameno y limpio. Excelente servicio, atención amable. Cerca de muchas tiendas y restaurantes de lujo
Leisure Family
10/10
Exceptional
31 Dec 2025
Gilberto
Wonderful
10/10
Exceptional
16 Dec 2025
adriana
Todo muy bien
Business_and_leisure Family
10/10
Exceptional
04 Dec 2025
Shannon
Stayed here for 2 weeks while recovering from surgery. Everything from the breakfast to the wonderful comfy bed was top notch!
Partner
10/10
Exceptional
04 Dec 2025
Sergio
The best hotel in Monterrey
10/10
Exceptional
18 Nov 2025
Noemi
love it
Leisure Family
6/10
Pleasant
15 Nov 2025
Juan
1) Staff. Receptionists look angry and upset when you speak to them.
2) Details. a) Bathroom door is so heavy for ladies with nails, I invite one of the ladies’ managers to enter my bathroom and she couldn’t come out by herself.
b) No hand wash on bathroom, I needed to call front desk 3 times, only then they send a “soup manager” just to deliver the soup since house keepers are not allowed to have soup on their cars.
c) Remote control is not the original, so it doesn’t have source. I called the reception, and they send a technician I found the hidden bottom that control the TV before the technician arrived.
3) Maintenance. Baseboard of the bed has metal tubes that come out when you sleep or when the bed is made. I hurt myself on my feet, and I stained the sheets with blood that is when I decided to call the management the same manager that got stock in the bathroom like my wife did.
4) Although the restaurant manager was very nice, their mead has a lot of nerves I even joke to my wife and told her if she needs scissors. Managers offer to change the meat, and we requested a T-bone that it was little bit better. I least they have an excellent ceviche. If I come back to this hotel will be only for the ceviche.
5) No body made a formal apology.
6) At checkout I requested a shuttle that never came, and I needed to take an Uber. Of course, when I asked for the shuttle, the receptionist put faces instead of apologizing.
I will never come back to this hotel and of course I
Business Family
10/10
Exceptional
08 Nov 2025
Kudvaet
All on point.
Business_and_leisure Partner
10/10
Exceptional
06 Nov 2025
ALVARO
Nice
10/10
Exceptional
27 Oct 2025
Norma
The location was perfect
Business_and_leisure Family
10/10
Exceptional
24 Oct 2025
Esmeralda Garza
Always a nice stay
10/10
Exceptional
14 Oct 2025
Araceli
Shops near by.
Leisure Family
8/10
Excellent
11 Oct 2025
Jose
Excellent.
Business_and_leisure Self
10/10
Exceptional
09 Oct 2025
Alexandra
Friendly staff
Leisure Family_with_children
10/10
Exceptional
02 Oct 2025
Denis
Very safe area, lots of dinning options and also many walkable areas. Love it!
10/10
Exceptional
29 Sep 2025
Liz
Shops nearby
Leisure Family
10/10
Exceptional
03 Sep 2025
Devon
The hotel is amazing. Try Aromali restaurant at the entrance of the hotel. Press \"I\" in the elevators going to the garage. Ask for Alen he speak english and is very helpful. Don't be afraid to ask to cook your food a certain way. They aim to please.
Leisure Partner
6/10
Pleasant
31 Aug 2025
Denisse
Good
10/10
Exceptional
27 Aug 2025
Brenda
This hotel is one of my favorites. We travel to the area at least once a month and always stay here. The staff is so friendly and helpful. Conveniently located with shops, restaurants, parks all around walking distance.
Business_and_leisure Partner
8/10
Excellent
26 Aug 2025
Rogelio
Nice
6/10
Pleasant
24 Aug 2025
Trisha
Customer left a day early and hotel wouldn’t reimburse for the extra day that was paid.
Business
10/10
Exceptional
24 Aug 2025
Patricia Maria
Pleasantly stressed by how well equipped the room was, most of what was needed to cook and close by from place to get whatever you might need, albeit not walking… breakfast was quite good and overall conditions of the property were quite nice. There was one person who made the experience exceptional, her name is Nicte and she displayed exceptional customer focus, made me feel right at home, this should be the standard.
Leisure Self
10/10
Exceptional
23 Aug 2025
Cesar
The property is very clean and in a very nice neighborhood with beautiful views to the Sierra Madre. The breakfast is excellent especially if you have it in the balcony area. We have stayed here multiple times and definitely love it and recommend it.
Leisure Partner
10/10
Exceptional
10 Aug 2025
Luis
Excellent
Leisure Family
10/10
Exceptional
06 Aug 2025
Julian
After a medical procedure they had everything I needed. Hospital is few minutes drive great location.
Leisure Partner
10/10
Exceptional
06 Aug 2025
Julian
This hotel is next to a police department I felt so safe the whole time, I stayed for medical reasons and the clinic was just 3 min drive
Leisure Partner
10/10
Exceptional
05 Aug 2025
Andrés García
La atención del staff fue excepcional
10/10
Exceptional
02 Aug 2025
Francisco
Great place to stay.
8/10
Excellent
29 Jul 2025
JOSE
Location is great
Leisure Family
10/10
Exceptional
28 Jul 2025
René
todo super, gracias !
Leisure Family
10/10
Exceptional
21 Jul 2025
Jaime
Great staff, very attentive to the needs of the guests.
Leisure Family
10/10
Exceptional
20 Jul 2025
JUAN
Excelent service
Very good maintainance
Leisure Family
10/10
Exceptional
19 Jul 2025
Monica
Nice staff, amazing breakfast buffet, great location
Leisure Self
10/10
Exceptional
14 Jul 2025
Sandra
Excellent customer service 👏👏
Friends_and_family Family
10/10
Exceptional
25 Jun 2025
Cynthia
Everything was excellent as expected
Leisure Family_with_children
10/10
Exceptional
16 Jun 2025
Brenda
This is my favorite place to stay. It’s located very convenient, walking distance to restaurants bar and shops. It’s always super clean. The staff is beyond friendly and helpful.
Business_and_leisure Partner
10/10
Exceptional
09 Jun 2025
Fabian
Good place to stay , great area.
Self
10/10
Exceptional
29 May 2025
Diego Alberto
Muy buen servicio, muy buena atención, las instalaciones limpias, las habitaciones muy cómodas y grandes
Business Family
10/10
Exceptional
24 May 2025
Carlos
Perfect spot
Leisure Family
10/10
Exceptional
08 Apr 2025
Norma
Nice place for extended stay
Business Partner
10/10
Exceptional
02 Apr 2025
Christine Jill
Nice new property.
I had the breakfast buffet included and it was excellent with tons of options.
Leisure Self
10/10
Exceptional
27 Mar 2025
Marcela
Great property. Convenient location. Would love to stay there again.
Business_and_leisure Family
10/10
Exceptional
24 Mar 2025
Pedro

Great Service all around

Everything was great. The room was spacious and clean. The staff was helpful and very friendly. The breakfast provided was delicious.
Business
10/10
Exceptional
23 Mar 2025
Eduardo
Very clean and nice staff
Business Partner
10/10
Exceptional
19 Mar 2025
HUMBERTO
Excellent Service and Property!!!
Business_and_leisure Family
10/10
Exceptional
18 Mar 2025
Chelsea
It was great. Staff were wonderful and the room was clean and spacious. They brought a crib for the baby and there were blackout curtains which worked awesome to stop lights from the street.
Leisure Family_with_children
10/10
Exceptional
14 Mar 2025
Guillermo
Un hotel altamente recomendado, pasamos una estupenda estancia con todas las comodidades necesarias, excelente atención de sus empleados, limpieza absoluta, vista increíble de la ciudad y el mejor almuerzo completo incluído que hemos disfrutado al máximo, centros comerciales cercanos y un HEB a muy poca distancia con transportación incluida para que surtan su cocineta, uno de los mejores en nuestros viajes!!!
Leisure Partner
10/10
Exceptional
05 Mar 2025
Ana Cecilia
Great breakfast buffette and in general good price and good quality food, above hotel average.
Leisure Family
10/10
Exceptional
20 Jan 2025
Enrique
Excellent
10/10
Exceptional
19 Jan 2025
Lilian
Nice and clean hotel, in a good location
Leisure Family
10/10
Exceptional
04 Jan 2025
Angel
Great stay, will definitely recommend
Friends_and_family Family
10/10
Exceptional
04 Jan 2025
Eric
Service was amazing and the breakfast buffet was so good!
Friends_and_family Family
6/10
Pleasant
11 Dec 2024
ELEAZAR
Ok
Leisure Family
10/10
Exceptional
06 Dec 2024
Lenika
Very clean and great service!
Leisure
10/10
Exceptional
27 Nov 2024
Jacobo
Fantastic stay. Best place in town
Leisure Family
10/10
Exceptional
25 Nov 2024
James
Breakfast was great! Rooms were clean and the wait staff were always paying attention!
Leisure Family
10/10
Exceptional
14 Nov 2024
Jose
Extremely clean, modern and welcoming. 10 out of 10
10/10
Exceptional
17 Oct 2024
Iman

Five Stars all around

Excellent service, clean, well-appointed room, friendly staff and one of best daily breakfast buffets I’ve ever had at a hotel. Would definitely stay here again!
Business
10/10
Exceptional
15 Oct 2024
MUHAMMAD
The best comfortable stay.
Business Family
10/10
Exceptional
09 Oct 2024
juan
nice hotel
Friends_and_family Family
10/10
Exceptional
01 Oct 2024
Jose
The staff was amazing, the property is beautiful and very safe. Will visit again!!
10/10
Exceptional
29 Sep 2024
Enrique
Excellent
Business Family
8/10
Excellent
28 Aug 2024
Rodrigo
The lobby across the bar leans towards a bar vibe. The restaurant is very busy with a very solid offering during breakfast. In the same open space as the lobby. However, at other times the tables are set and few people are eating there. It actually is better than the bar for working. With some high tables. Probably best not the set the tables unless customers ask for them. Rooms are good. Hyatt Place/House standard vibe.
Business Self
10/10
Exceptional
12 Aug 2024
Lidia
That was a nice resort and so beautiful and people that are so friendly.
Business Family
8/10
Excellent
26 Jun 2024
Diana Festini
A huge thank you to the waitors who were attentive, friendly and helpful. They include Alfredo, Jose and Colin Farrel look-alike whose name I cannot unfortunately remember. Thankyou!
Leisure Partner
10/10
Exceptional
13 Jun 2024
Monica

Foodie place

It was the perfect place to stay. Close to the shopping center and had lots of great dinner options for us. The atmosphere was so nice and modern. The coffee shop on the first floor was terrific and the crepes were delicious.
Friends_and_family Family
10/10
Exceptional
20 May 2024
Marlen
Definitely recommend!
10/10
Exceptional
07 May 2024
Leandro
I found exactly what I need at a reasonable price
Business Self
4/10
Poor
28 Apr 2024
JOSHUA
Over priced for the basics of hospitality. Breakfast has no meat options FYI. first room I got smelled like rotten meat and i demanded to be move to another room. Curtains open automatically at 11am and 3 pm. Hard to stay alseep when a bright Mexican sun beams through your eyelids.
Leisure Self
10/10
Exceptional
16 Apr 2024
Esteban
Excelente hotel, el staff me ayudo con todo lo que necesite, el staff de limpieza muy amable
Leisure Partner
10/10
Exceptional
14 Apr 2024
Enrique
Location
Leisure Family
10/10
Exceptional
14 Apr 2024
Daniel
Very secure and staff was very friendly
Leisure Family
10/10
Exceptional
07 Apr 2024
Nora
We absolutely loved Hyatt House. The hotel is new, clean and very beautiful. Breakfast was delicious and staff was very helpful and attentive. Would definitely stay here again!
Leisure Family_with_children
10/10
Exceptional
03 Apr 2024
Brian
All people there were super nice!
10/10
Exceptional
20 Mar 2024
Orlando
I really enjoyed their out door pool and their great customer service.
Leisure Self
10/10
Exceptional
11 Mar 2024
Samuel
Exceeded expectations
Leisure Partner
10/10
Exceptional
12 Feb 2024
Jorge
good

Location & surroundings

Hyatt House Monterrey Valle
Lazaro Cardenas, 2264, San Pedro Garza Garcia, Mexico

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Hyatt House Monterrey Valle

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