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Live Aqua Urban Resort Monterrey
Monterrey · Mexico
Av. Lazaro Cardenas 2424View location
9.2/10Excellent882 Reviews
Cleanliness9.4/10 9.4
Service9.4/10 9.4
Comfort9.6/10 9.6
Condition9.4/10 9.4
Neighborhood9.6/10 9.6
Amenities9.0/10 9.0
See all ratings- Business hotels
- Hotels with spa
- Luxury collection
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Live Aqua Urban Resort Monterrey
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Take advantage of recreational amenities such as a health club, spa tub, and sauna. This hotel also features complimentary wireless Internet access, concierge services, and wedding services.
Enjoy Mediterranean cuisine at AZUR, one of the hotel's two restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the two bars/lounges. Cooked-to-order breakfasts are available daily for a fee.
Featured amenities include a computer station, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available on-site. Make yourself at home in one of the 70 guest rooms featuring minibars and espresso makers.
Your bed comes with down comforters and Egyptian cotton sheets. 55-inch smart televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and designer toiletries. Distances are displayed to the nearest 0. 1 mile and kilometer.
Show less
Metropolitan Center - 0. 2 km / 0. 1 mi; Fashion Drive - 0. 3 km / 0. 2 mi; Showcenter Complex - 0. 3 km / 0. 2 mi; Plaza Fiesta San Agustin - 0. 7 km / 0. 5 mi; Plaza Comercial Distrito Armida - 1.
6 km / 1 mi; Los Angeles Hospital - 1. 7 km / 1 mi; Convex Exposition Center - 2. 2 km / 1. 3 mi; KidZania Monterrey - 2. 4 km / 1. 5 mi; Galerias Valle Oriente - 2. 6 km / 1.
6 mi; Centro Cultural Arte - 3. 3 km / 2. 1 mi; Paseo San Pedro - 3. 3 km / 2. 1 mi; Basilica Parroquia La Purisima - 3. 4 km / 2. 1 mi; Museo del Obispado - 3. 4 km / 2.
1 mi; San Jose Hospital Medical Center - 3. 9 km / 2. 4 mi; Gran Plaza - 4 km / 2. 5 mi. The preferred airport for Live Aqua Monterrey is General Mariano Escobedo International Airport (MTY) - 35 km.
With a stay at Live Aqua Monterrey in San Pedro Garza García (Valle Oriente), you'll be within a 5-minute walk of Fashion Drive and Showcenter Complex. This luxury hotel is 2.6 mi (4.2 km) from Auditorium Pabellón M and 4.8 mi (7.7 km) from Fundidora Park.
Make yourself at home in one of the 70 guestrooms featuring minibars and espresso makers. Your bed comes with down comforters and Egyptian cotton sheets. 55-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have designer toiletries and hair dryers.
Featured amenities include a computer station, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
Parking height restrictions apply
Events/parties allowed
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 20
Pet max weight (per pet) in lb is 44
Only dogs are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
-
Minimal age
18
-
Optional fees
- Fee for cooked-to-order breakfast: approximately USD 18 to 21 for adults, and USD 18 to 21 for children
- Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 3)
- Pet fee: USD 125 per pet, per day
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Metropolitan Center
0.2 km / 0.1 mi
Fashion Drive
0.3 km / 0.2 mi
Showcenter Complex
0.3 km / 0.2 mi
Plaza Fiesta San Agustin
0.7 km / 0.5 mi
Zambrano Hospital Hellion TecHealth
1 km / 0.6 mi
Plaza Comercial Distrito Armida
1.6 km / 1 mi
Los Angeles Hospital
1.7 km / 1 mi
Convex Exposition Center
2.2 km / 1.3 mi
KidZania Monterrey
2.4 km / 1.5 mi
Galerias Valle Oriente
2.5 km / 1.6 mi
Paseo San Pedro
3.4 km / 2.1 mi
Basilica Parroquia La Purisima
3.4 km / 2.1 mi
Museo del Obispado
3.4 km / 2.1 mi
San Jose Hospital Medical Center
3.9 km / 2.4 mi
Plaza 400 Años & Around
4 km / 2.5 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 2015
- Total number of rooms: 70
- Number of floors (main building): 12
- Single rooms: 53
- Double rooms: 19
- Junior suites: 1
- Family rooms
- hotel
- American Express
- MasterCard
- Visa
- Bus/Train station
Show 62 more facilities & services
- Airport
- Small pets allowed (under 5 kg)Extra charge
- Wheelchair-accessible
- Car parkExtra charge
- Electric vehicle charging stationExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wired InternetExtra charge
- Wi-fi
- Secure parking
- Valet parkingExtra charge
- Airport ShuttleExtra charge
- Room serviceExtra charge
- Laundry service
- Medical serviceExtra charge
- Multilingual staff
- 24-hour securityExtra charge
- Bellboy service
- Air conditioning in public areas
- Smoke detector
- Hotel safeExtra charge
- Lift access
- Newspaper stand
- Concierge
- Gym
- Luggage roomExtra charge
- Clothes dryer
- Towels and bed linenExtra charge
- BarExtra charge
- Restaurant
- Non-smoking area
- Smoking areaExtra charge
- Banquet hall
- Breakfast room
- Meeting room
- ProjectorExtra charge
- Secretarial serviceExtra charge
- PhotocopierExtra charge
- Business centreExtra charge
- TV lounge
- Sauna
- Steam bath
- Hot tubExtra charge
- MassageExtra charge
- Spa treatments
- Hairdressing salonExtra charge
- Spa centreExtra charge
- Breakfast
- Breakfast served to the table
- Continental breakfast
- Hot breakfast
- Breakfast a la carte
- Buffet lunch
- À la carte lunchExtra charge
- Brunch
- À la carte dinnerExtra charge
- Breakfast and lunch
- Non-smoking establishment
- FitnessExtra charge
- Golf practice facility
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLive Aqua Urban Resort Monterrey
DOUBLE EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE DELUXE MOUNTAIN VIEWQUADRUPLE • DELUXE MOUNTAIN VIEWQUA.DX-VN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE MOUNTAIN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLive Aqua Urban Resort Monterrey
QUADRUPLE DELUXE MOUNTAIN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE MOUNTAIN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DX-VN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BED • 1 Bedroom • 32 m²DBL.EJ-KG
Room overview
Non-smoking room- Room size
- 32 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom: 1
- Internet access
- TV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLive Aqua Urban Resort Monterrey
DOUBLE EXECUTIVE KING BED
Room photos
7 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 32 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EJ-KG
Room amenities
- Bathroom: 1
- Internet access
- TV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin EXECUTIVEDouble or Twin • EXECUTIVEDBT.EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLive Aqua Urban Resort Monterrey
Double or Twin EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: DBT.EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN DELUXETWIN • DELUXETWN.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLive Aqua Urban Resort Monterrey
TWIN DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLive Aqua Urban Resort Monterrey
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room DELUXE KING BEDRoom • DELUXE KING BED • 1 Bedroom • 42 m²ROO.DX-KG
Room overview
Non-smoking room- Room size
- 42 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Alarm clock
- Safe
- Individually adjustable heating
- Individually adjustable air conditioning
- Radio
- TV
- Direct dial telephone
- Hairdryer
Show all 11 amenities
- Shower
- Bathroom
- Cable TV
Facilities with extra charge
- Wi-fi
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLive Aqua Urban Resort Monterrey
Room DELUXE KING BED
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 42 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX-KG
Room amenities
- Alarm clock
- Safe
- Individually adjustable heating
- Individually adjustable air conditioning
- Radio
- TV
- Direct dial telephone
- Hairdryer
- Shower
- Bathroom
- Cable TV
Facilities with extra charge
- Wi-fi
- Minibar
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE MOUNTAIN VIEWDOUBLE • MOUNTAIN VIEWDBL.VN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- MOUNTAIN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLive Aqua Urban Resort Monterrey
DOUBLE MOUNTAIN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- MOUNTAIN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.VN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLive Aqua Urban Resort Monterrey
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLive Aqua Urban Resort Monterrey
Double or Twin DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLive Aqua Urban Resort Monterrey
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLive Aqua Urban Resort Monterrey
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE WITH VIEWSDOUBLE • DELUXE WITH VIEWSDBL.DX-WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLive Aqua Urban Resort Monterrey
DOUBLE DELUXE WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLive Aqua Urban Resort Monterrey
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN EXECUTIVETWIN • EXECUTIVETWN.EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLive Aqua Urban Resort Monterrey
TWIN EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: TWN.EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE EXECUTIVE 2 DOUBLE BEDSDOUBLE • EXECUTIVE 2 DOUBLE BEDS • 1 Bedroom • 32 m²DBL.2D-EJ
Room overview
Non-smoking room- Room size
- 32 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE 2 DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Internet access
- TV
- Extra beds on demand
- Smoke detector
- Bathroom: 1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLive Aqua Urban Resort Monterrey
DOUBLE EXECUTIVE 2 DOUBLE BEDS
Room photos
7 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 32 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE 2 DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D-EJ
Room amenities
- Internet access
- TV
- Extra beds on demand
- Smoke detector
- Bathroom: 1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE DELUXEQUADRUPLE • DELUXEQUA.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLive Aqua Urban Resort Monterrey
QUADRUPLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE EXECUTIVEQUADRUPLE • EXECUTIVEQUA.EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
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Check availabilityLive Aqua Urban Resort Monterrey
QUADRUPLE EXECUTIVE
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- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- EXECUTIVE
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Room code: QUA.EJ
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DOUBLE DELUXE CITY VIEW KING BEDDOUBLE • DELUXE CITY VIEW KING BEDDBL.CV-DX-KG
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Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE CITY VIEW KING BED
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DOUBLE DELUXE CITY VIEW KING BED
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Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE CITY VIEW KING BED
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Room code: DBL.CV-DX-KG
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DOUBLE EXECUTIVE MOUNTAIN VIEWDOUBLE • EXECUTIVE MOUNTAIN VIEWDBL.EJ-VN
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Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE MOUNTAIN VIEW
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DOUBLE EXECUTIVE MOUNTAIN VIEW
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- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE MOUNTAIN VIEW
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Room code: DBL.EJ-VN
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SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 42 m²SUI.KG
Room overview
Non-smoking room- Room size
- 42 m²
- Occupancy
- Guests: 1–4 • Adults: max. 2 • Children: max. 2
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
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Check availabilityLive Aqua Urban Resort Monterrey
SUITE KING SIZE BED
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Room overview
Non-smoking room- Room size
- 42 m²
- Occupancy
- Guests: 1–4 • Adults: max. 2 • Children: max. 2
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Facilities with extra charge
- Wi-fi
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Room EXECUTIVERoom • EXECUTIVEROO.EJ
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Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- EXECUTIVE
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Check availabilityLive Aqua Urban Resort Monterrey
Room EXECUTIVE
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- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.EJ
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Room DELUXERoom • DELUXEROO.DX
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- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
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Check availabilityLive Aqua Urban Resort Monterrey
Room DELUXE
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- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
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Room code: ROO.DX
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SINGLE EXECUTIVESINGLE • EXECUTIVESGL.EJ
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Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
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Check availabilityLive Aqua Urban Resort Monterrey
SINGLE EXECUTIVE
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Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: SGL.EJ
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-
DOUBLE SINGLE USE DELUXEDOUBLE SINGLE USE • DELUXEDUS.DX
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Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
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Check availabilityLive Aqua Urban Resort Monterrey
DOUBLE SINGLE USE DELUXE
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Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DUS.DX
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-
SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB
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Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
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Check availabilityLive Aqua Urban Resort Monterrey
SUITE WITH DOUBLE BED
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Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DB
Limited room details from hotel
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-
DOUBLE DELUXE TWO DOUBLE BEDSDOUBLE • DELUXE TWO DOUBLE BEDSDBL.2D-DX
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Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
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Check availabilityLive Aqua Urban Resort Monterrey
DOUBLE DELUXE TWO DOUBLE BEDS
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Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D-DX
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-
DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG
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Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
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Check availabilityLive Aqua Urban Resort Monterrey
DOUBLE DELUXE KING BED
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Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLive Aqua Urban Resort Monterrey
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-1
Limited room details from hotel
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-
Double or Twin DELUXE CITY VIEWDouble or Twin • DELUXE CITY VIEWDBT.CV-DX
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Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
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Check availabilityLive Aqua Urban Resort Monterrey
Double or Twin DELUXE CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBT.CV-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE DELUXE KING BEDSINGLE • DELUXE KING BEDSGL.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLive Aqua Urban Resort Monterrey
SINGLE DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: SGL.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXEDOUBLE • DELUXE • 1 Bedroom • 42 m²DBL.DX
Room overview
Non-smoking room- Room size
- 42 m²
- Occupancy
- Guests: 1–4 • Adults: max. 2 • Children: max. 2
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathtub: 1
- Smoke detector
- Extra beds on demand
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLive Aqua Urban Resort Monterrey
DOUBLE DELUXE
Room photos
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Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 42 m²
- Occupancy
- Guests: 1–4 • Adults: max. 2 • Children: max. 2
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Room amenities
- Bathtub: 1
- Smoke detector
- Extra beds on demand
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin DELUXE KING BEDDouble or Twin • DELUXE KING BEDDBT.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
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Check availabilityLive Aqua Urban Resort Monterrey
Double or Twin DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DX-KG
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Guest reviews
What other guests saying about Live Aqua Urban Resort Monterrey
100
reviews shown
Donghoon
Great time with top management
Donghoon
Breakfast is little expensive but everything is wonderful!!
Jorge
Noe and the valet personnel were great - great staff
GERARDO ADRIAN GUTIERREZ
muy comodo
Cindy
Nuestra estancia estuvo perfecta, todo el staff fue muy atento. En especial el señor Pepe que nos recibió y estaba muy al pendiente de cualquier cosa que necesitaramos y Noel también que nos mantuvo nuestro cuarto perfecto! Muchas gracias! Definitivamente recomendable y estamos anciosos de regresar!
Lukasz
SPA - nowhere on booking or hotel description is says that to use sauna you have to pay extra 900 MXN per person. Receptionist despite showing her the booking and lack of information about charges diaregarded it.
Sauna and ice plunge was the only reason I have selected this hotel and paid extra vs. others. Update your information to not confuse customers.
Sauna and ice plunge was the only reason I have selected this hotel and paid extra vs. others. Update your information to not confuse customers.
maximiliano
Desayuno excelente, y la que limpió el cuarto adorable, PERO en el spa estaba cayendo del techo una cascada de agua, el vapor no sacaba vapor, el sauna no calentaba casi nada, la mitad de los botones de la alberca de agua no funcionan, el elevador no jalaba la llave a nuestro piso.. le hace falta muchisimo mantenimiento a TODO
Kelly Silvana
En general, tuve una muy buena experiencia en este hotel. La habitación estaba súper linda, muy limpia, cómoda y con una excelente vista. Todo se veía muy bien cuidado y el servicio a la habitación fue espectacular; el personal siempre fue muy atento y amable.
Sin embargo, siento que al hotel le faltan más espacios de entretenimiento para disfrutar dentro de las instalaciones. Durante mi estadía, el bar no estaba habilitado y el hotel no cuenta con piscina ni otras zonas recreativas donde uno pueda relajarse o pasar el tiempo sin tener que salir. También solo hay un restaurante dentro del hotel, aunque personalmente no lo visité.
Si buscas comodidad, limpieza y buen descanso, definitivamente es una muy buena opción. Pero si te interesa tener más opciones de entretenimiento o ambiente dentro del hotel, creo que todavía tienen espacio para mejorar en ese aspecto.
Sin embargo, siento que al hotel le faltan más espacios de entretenimiento para disfrutar dentro de las instalaciones. Durante mi estadía, el bar no estaba habilitado y el hotel no cuenta con piscina ni otras zonas recreativas donde uno pueda relajarse o pasar el tiempo sin tener que salir. También solo hay un restaurante dentro del hotel, aunque personalmente no lo visité.
Si buscas comodidad, limpieza y buen descanso, definitivamente es una muy buena opción. Pero si te interesa tener más opciones de entretenimiento o ambiente dentro del hotel, creo que todavía tienen espacio para mejorar en ese aspecto.
Edward
Best concierge and staff. They will assure your stay and expectations are exceeded
Jonathan
Service is second-to-none. Great location.
Aaron
We enjoyed the spa area and breakfast was great, very walkable location
Jeffrey
No pool or terraza
oscar
Amenities, Spa is not the same as an aqua in San Miguel, service and hotel finishes look deteriorating
Alejandro
This Hotel exceeds all expectations!
Ricardo
The hotel installations are in a poor state. The services feel more of things you have to ask for rather than things that should be in your room. Room service time is poorly manage as well as as the room.
GRACIE
Me gustó todo menos las almohadas. Tenían in aroma muy feo
Jiawei
Outstanding staff and amenities!!!
Carmen
Great location and customer service!
FERNANDO
La tina no funciona bien, sin acondicionador, la luz del baño es escasa, las almohadas cero cómodas, poca atención a los detalles de atención al huésped. Es como si hubiera ido a u. Holiday inn, una pena, no vale lo que cuesta.
Katherine
This hotel is amazing! The rooms are luxurious and
Seth
Very nice hotel!
Saul
The room was not that clean. Floors looked like they were not cleaned. The sides of the refrigerator were very dirty. The Tub hot water didn't work, and the spray nozzle for the show l leaked and sprayed everywhere.
Jorge Ricardo
Ok
Maria
Todo muy bien! Solo si hace falta una alberca para complementar las excelentes vistas.
Alberto
Muy limpio todo, y el staff muy amable.
Debora
Everythibg
Ray
Live Aqua Stay
The property is a little dated, the showers don't have enough pressure in the higher floors
Saul
Great property great service great food
Rodrigo
Bien en general
No teníamos agua caliente en la tina, todo lo demás bien
Pilar
Great bed, very quiet room, nice location friendly staff.
Diego
Everything excellent
alejandro
Beatiful clean place.
Alberto
Very discreet and friendly staff
Joshua
Muy bueno
Todo muy bien
Steve
Close to a lot of restaurants.
Roberto
Great Hotel and Spa close to great venies.
raul
Not up to par given claim of 5 stars, they don’t even have slippers and the mini bar contents are third tier
Ty
Excellent room with a view. Everything is close by.
Karen
El aire acondicionado era muy ruidoso, la alarma para incendios se activó por secarme el cabello y no paro de sonar hasta que la removieron por completo, la plancha de ropa estaba rota, no tenían batas ni pantunflas en la habitación las tuve que pedir y esperar más de 40min hasta que fueron llevadas a mi habitación.
Cynthia
The property is a great place to stay when visiting. Very convenient location. Good atmosphere.
David
Hotel needs a major renovation and better room cleaning. Someone else’s Trash was in the bin when I checked into the room and Shower handle was broken could not shower and no hot water. In room dining Was a disaster Never stay here again stay away until they are renovated across the street is the new SAFI hotel.
Ricardo
Nice hotel but very inconvenient location the way to drive to it besides it’s besides an abandoned construction or such it appears which gives it a bad look
Jose
Excelente staff, they make you feel important and safe. If you’re uncomfortable with something they try their hardest to fix it.
John
very contemporary style, a lot of good restaurants and shops to choose from in the area. It feels very secure.
Ivan
All good
Everything was great!
Alejandro
Cleanliness, great bed & location
Marco
Property is beautiful, service is not up to par to Live Aqua Standards. Slow servce and no follow up, SPa is not avilable, took 5 calls to get a bottle of watter, another 3 to get some slippers. Definetly needs oversight from managment. Very dissapointed.
Jonas
This was our first trip to Monterrey, Mexico and we were glad to have selected Aqua for the duration of our trip. The hotel is quiet yet centrally located to shopping and dining just steps away. The staff was accommodating and attentive. The room was clean. The beds were comfortable and the room was in good condition. One criticism we have is that the shower is designed to pour directly onto the floor next to the tub.This creates very slippery and dangerous conditions even when using the small mat that is provided. If the rooms are ever redesigned I would recommend enclosing the shower as it created a fall for one of us. One additional issue is the TV does not allow you to sync with Apple devices which would have been nice to have but not critical.Otherwise we were very happy with our room.
Milena
We stayed here for 5 nights and had a wonderful experience. Our room was beautiful and we had a tub with a view of Cerro de La Silla. The hotel is classy and artsy. We appreciated the shot glasses and bottle of mezcal with a plate of orange and lemon slices over salt and tajin left for us guests to enjoy in the hallway each evening, it was a delightful surprise. Room service was excellent, also the breakfast buffet was great. We had an amazing massage in their spa and enjoyed the spa saunas and jacuzzi, only we wished the jacuzzi and saunas were always accessible to guests. The hotel is part of a nice rooftop park called Trébol Park and it has restaurants. It's also very easy to get an Uber from the front of Trébol Park as well as from the hotel front door and there are more restaurants and there is fashion plaza mall across the street. We will definitely be staying here again.
Felipe
X
X
Michelle
Greta stay as always!
Arturo
Everything was perfect!
Augusto
Short stay. Nice place. Expensive and poor breakfast
JOSE
Nice
Robert
Very nice
Jon
Power went out in the room and missed our reservation for dinner. Team responded and maintenance had to come in the room while we are not finished getting ready to reset all the rooms breakers
Ricardo
The nicest hotel in Monterrey!
Amazing modern design hotel. Nicely located and nicely decorated. Definitely a remarkable place to stay in Monterrey!
Jorge
Loved the staff friendliness and responsiveness.
Joshua
Great hotel
James
Very hip place and great location to shopping. Love staying here
oscar
Clean and safe
Ashley
Trying to be too clever, misses mark
The logic in this hotel’s design boggles my mind. The lobby and restaurant are dangerously located amidst angular half steps which the staff tell you constantly to “watch your step”. Our room had the TV backed into the bathroom area with wires and back of tv exposed because the designer was obsessed with a glassed in wet room (which you draw the shades anyway) so there is nowhere for the tv to be mounted in the logical area which is the seating. Very crowded furnishings, extremely tight for two people with luggage. All just trying to be a bit too clever and missing the mark compared to other supposedly assigned 5* hotels we have stayed in. Food at restaurant was average at best for dinner, breakfast was very good.
Verified traveler
Mari, the service lady was the friendliest person I’ve ever met.
E
This was a great place!!! I highly recommend it! Luxury!
Guadalupe
Don’t arrive too early! We got there at 6am, on a Saturday. Everything was closed, shopping areas and restaurants. They do offer breakfast buffet for an charge.
Our room wasn’t ready, and to do early check in we got quoted $230 on top of our already paid for room of $211. They have a comfy lobby but can be very busy and loud.
Staff was eventually able to get us into a room at 11:30 without an extra charge. Room was beautiful, dark comfy and fresh. They were able to empty our mini bar fridge to allow us to put our beer and drinks in.
The two shopping areas across the street have plenty of restaurants. The fashion drive mall, is massive, tons to shop.
The 18th floor has amazing views of their mountains.
Sucks you can’t enjoy the view with food or drinks. For some reason the restaurant has a bad Mountain View, and the bar isn’t allowed to serve liquor drinks after 6pm by government law. Make it there before and you’ll be fine. They also had mezcal tasting, where they just put out a bottle and cups by the elevators on your floor.
Wish early check in was more available and they had a pool.
But the hotel itself is beautiful and staff is great! Definitely would go back.
Our room wasn’t ready, and to do early check in we got quoted $230 on top of our already paid for room of $211. They have a comfy lobby but can be very busy and loud.
Staff was eventually able to get us into a room at 11:30 without an extra charge. Room was beautiful, dark comfy and fresh. They were able to empty our mini bar fridge to allow us to put our beer and drinks in.
The two shopping areas across the street have plenty of restaurants. The fashion drive mall, is massive, tons to shop.
The 18th floor has amazing views of their mountains.
Sucks you can’t enjoy the view with food or drinks. For some reason the restaurant has a bad Mountain View, and the bar isn’t allowed to serve liquor drinks after 6pm by government law. Make it there before and you’ll be fine. They also had mezcal tasting, where they just put out a bottle and cups by the elevators on your floor.
Wish early check in was more available and they had a pool.
But the hotel itself is beautiful and staff is great! Definitely would go back.
Oscar
Lobby is a bit difficult to find - other than that, good room.
Nebi
R
Jaime L
A/C stopped working. We had to book at another hotel for one night and still have not received my refund.
Maxwell
One of my favorite places to stay whenever I’m in Monterrey!
Elia
Excellent service.
Wesley
The Spa is HORRIBLE!!! Lockers are Elementary!!! The Spa appears crammed and feels tight!! No Relaxation at ALL!!!
Sonia
1) I stayed at the property a total of 4 nights. They gave 1 tiny bar of soap for the entire stay;
2) the room was dusty
3) I was supposed to receive a bottle of wine and never did
I first stayed 3 nights and then had to extend one more night under two separate reservations. They did not honor any of the VIP benefits for either of the seats and when I asked if they could upgrade me they mentioned that they could do so if I paid extra. It is not the first time I go to a VIP hotel and they do not honor Expedia’s claims that there will be a free upgrade if the room is available. In this case it was available and they wanted to charge me for it.
2) the room was dusty
3) I was supposed to receive a bottle of wine and never did
I first stayed 3 nights and then had to extend one more night under two separate reservations. They did not honor any of the VIP benefits for either of the seats and when I asked if they could upgrade me they mentioned that they could do so if I paid extra. It is not the first time I go to a VIP hotel and they do not honor Expedia’s claims that there will be a free upgrade if the room is available. In this case it was available and they wanted to charge me for it.
Leslie
Great attention and follow up with requests.
Melissa
Everything was excellent specially the service at the restaurant, the captain of the restaurant was always checking on us to see if we were satisfied, everything would have been perfect if on out last night I wouldnt have found a toe nail on the floor, not it wasnt ours :( !
Susana
Very good service
Luna
Me gusto que me ayudaron en lo que necesite
ERASMO
Didnt get the upgrade that I was promised despite the fact that the person at reception admitted to me that upgrade was available.
ERASMO
The receptionist lied to me. At first when I asked for an upgrade she said it would be available for an extra charge. When I showed her I had free upgrade she mentioned that it was then not available.
Charles
Best stay in Monterrey
Everyone worker at the hotel and in the restaurant in the hotel is so helpful and friendly. They made us feel so welcome. Wonderful entrance lobby, courtyard, and room. Room is so beautiful and bed is like sleeping on a cloud. Shower and tub are unreal. Amazing stay.
Martha
Just amazing!
Maria
Nice and clean room. Mary is very helpful and sweet. Location is great. Would def come back
ville
It’s a great hotel and great location and view. Restaurant service is slow and could be more proactive service attitude considering there seems to enough staff but something is not working as 5 star hotel should work.
Maria del Carmen
The location was perfect. Definitely recommend
Antonio
Area was great , hotel overall was a great place to stay at
Juan
According to Expedia this is a VIP Hotel in which a room upgrade would be offered and a bottle of wine was included. Neither option was even mentioned. The hotel is fine, very nice rooms. The staff cold, did not made you feel welcome.
Verified traveler
This hotel advertises as vip and it has not anything of vip. They dont offer room upgrades at all, there is no vallet. They dont have security, there is no bellboy after 7pm. There was a marihuana smell all around the lobby, the elevator it was reported to the hotel and they didnt do anything about it. David on the entrance is very rude, instead of helping with luggage he gives you a cart so you can do it yourself, then he claims he is not a bellboy. The rooms are nice but service and hotel is defeinetly not VIP nor its worth the money,
Ileana Kristell
Amazing always!!!
Amazing place!!! My fav
Humberto
Excellent location. The rooms are amazingly comfortable and astonishingly beautiful that you don’t want to leave your room. The restaurant has a great menu. I strongly recommend to try “ Huevos aquadictos”
Verified traveler
Excelente opción en Monterrey
Un hotel muy agradable con excelente servicio, tiene muy buena ubicación ñ, cerca de centros comerciales y restaurantes
Luis
Overall great
Guaranteed 5 star, awesome location, great food, great rooms.
Verified traveler
Great hotel, service and rooms fantastic
Warren
Wished there was a swimming pool
Miguel
Awesome the best and only luxury place you can stay in San Pedro MTY, this place is just Outstanding great service everyone is friendly! Love it!
Jesus
Great service and will definitely stay again
Brisa
The location was perfect and the view was breathtaking.
Verified traveler
Very close to good restaurants.
Sandra
Excelente
Muy recomendable, bien ubicado, muy bonito hotel
Verified traveler
Staff very unprofessional.
Jannel
Noisy place
We had a room on the 23rd floor and the room did not have a nice view even though they took longer to get us our room because they were trying to get us a better room the room was not pleasant. The noise level was terrible I could literally hear the conversations from the people next door, I could hear when they turned on the hair dryer, even when they would flush the toilet! Very disappointed with that. It has a nice location and staff is friendly but wrong waken up by the noise next room at 6:45 am is not the best thing during what was supposed to be a weekend getaway.
Verified traveler
Excellent hotel! Very nice and clean.
Location & surroundings
Live Aqua Urban Resort Monterrey
Av. Lazaro Cardenas 2424, San Pedro Garza Garcia, Mexico
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Live Aqua Urban Resort Monterrey
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