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Hilton Garden Inn Monterrey Obispado, Nuevo Leon

Monterrey · Mexico

Avenida Constitucion 2050View location

9.0/10Excellent811 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort9.2/109.2
Condition9.2/109.2
Amenities9.0/109.0
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hilton Garden Inn Monterrey Obispado, Nuevo Leon

We apologize for the construction noise around the hotel. Moderate noise from the north side and loud noises from the west side during the day. Thank you for your understanding. Welcome to Hilton Garden Inn Monterrey Obispado, located in the Torre ToP tower of Latin America in the Obispado Area.

Stay and enjoy beautiful views surrounded by the mountains in high level rooms, and enjoy a drink at our onsite restaurant and bar.

Read more about this hotelShow less

With a stay at Hilton Garden Inn Monterrey Obispado in Monterrey (Obispado), you'll be a 5-minute drive from Galerias Monterrey and 9 minutes from Fundidora Park. This hotel is 5.2 mi (8.4 km) from Arena Monterrey and 8.4 mi (13.5 km) from Estadio BBVA.

Make yourself at home in one of the 176 air-conditioned rooms featuring minibars and Smart televisions. Your Select Comfort bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of a conference center and 3 meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately MXN 239 to 350 for adults, and MXN 129 to 250 for children
    • Early check-in is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Museo del Obispado 1.1 km / 0.7 mi
San Jose Hospital Medical Center 1.2 km / 0.7 mi
Plaza Real Monterrey 2 km / 1.2 mi
Convex Exposition Center 2.1 km / 1.3 mi
Galerias Monterrey 2.1 km / 1.3 mi
Doctors Hospital 2.7 km / 1.6 mi
Basilica Parroquia La Purisima 2.7 km / 1.7 mi
Plaza 400 Años & Around 2.9 km / 1.8 mi
Iglesia de San Luis Gonzaga 3.1 km / 1.9 mi
UANL School of Medicine 3.2 km / 2 mi
Alameda 3.2 km / 2 mi
Fashion Drive 3.2 km / 2 mi
Calzada del Valle 3.2 km / 2 mi
Escenario GNP Seguros 3.2 km / 2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 176
  • Number of floors (main building): 8
  • Twin rooms
  • Double rooms: 56
  • Suites: 16
  • Connecting rooms
  • hotel
  • Wheelchair-accessible
  • Car park
  • Electric vehicle charging station
  • Garage
  • 24-hour reception
Show 45 more facilities & services
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wired InternetExtra charge
  • Wi-fi
  • Secure parking
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Medical serviceExtra charge
  • Day-care centre
  • Babysitting serviceExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • Shop
  • ConciergeExtra charge
  • GymExtra charge
  • Luggage roomExtra charge
  • BarExtra charge
  • Restaurant
  • Non-smoking area
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room: 3
  • PrinterExtra charge
  • Business centreExtra charge
  • Audio-visual equipment rentalExtra charge
  • FaxExtra charge
  • CasinoExtra charge
  • TV lounge
  • Breakfast
  • Breakfast buffet
  • Breakfast a la carteExtra charge
  • À la carte lunchExtra charge
  • À la carte dinnerExtra charge
  • Identification card at arrival
  • Non-smoking establishmentExtra charge
  • Credit card is compulsory as a deposit, no deposit in cash is accepted
  • FitnessExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

AI

All Inclusive

Meals and selected drinks/services may be included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin MOUNTAIN VIEWDouble or Twin • MOUNTAIN VIEWDBT.VN

    Photos are not available for this room type.

    Hilton Garden Inn Monterrey Obispado, Nuevo Leon

    Double or Twin MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Hilton Garden Inn Monterrey Obispado, Nuevo Leon

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Hilton Garden Inn Monterrey Obispado, Nuevo Leon

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX

    Photos are not available for this room type.

    Hilton Garden Inn Monterrey Obispado, Nuevo Leon

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 37 m²DBL.QN-2
    DOUBLE QUEEN SIZE BEDPhoto unavailable6 photos

    Hilton Garden Inn Monterrey Obispado, Nuevo Leon

    DOUBLE QUEEN SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-2

    Room amenities

    • Housekeeping
    • TV
    • Mini fridge
    • Ironing set
    • Individually adjustable air conditioning
    • Tea and coffee making facilities

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room MOUNTAIN VIEWRoom • MOUNTAIN VIEWROO.VN

    Photos are not available for this room type.

    Hilton Garden Inn Monterrey Obispado, Nuevo Leon

    Room MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hilton Garden Inn Monterrey Obispado, Nuevo Leon

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size Bed • 1 Bedroom • 10 m²DBL.H6-QN

    Photos are not available for this room type.

    Hilton Garden Inn Monterrey Obispado, Nuevo Leon

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    10 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Room amenities

    • Housekeeping
    • TV
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room GRANDRoom • GRANDROO.GD

    Photos are not available for this room type.

    Hilton Garden Inn Monterrey Obispado, Nuevo Leon

    Room GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 BedroomDBL.QN-3
    DOUBLE QUEEN SIZE BEDPhoto unavailable6 photos

    Hilton Garden Inn Monterrey Obispado, Nuevo Leon

    DOUBLE QUEEN SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-3

    Room amenities

    • Mini fridge
    • Tea and coffee making facilities
    • TV
    • Housekeeping
    • Ironing set
    • Individually adjustable air conditioning

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE WITH VIEWSDouble or Twin • DELUXE WITH VIEWSDBT.DX-WV

    Photos are not available for this room type.

    Hilton Garden Inn Monterrey Obispado, Nuevo Leon

    Double or Twin DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Hilton Garden Inn Monterrey Obispado, Nuevo Leon

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV-1

    Photos are not available for this room type.

    Hilton Garden Inn Monterrey Obispado, Nuevo Leon

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOM • 1 Bedroom • 58 m²SUI.B1
    SUITE ONE BEDROOMPhoto unavailable1 photo

    Hilton Garden Inn Monterrey Obispado, Nuevo Leon

    SUITE ONE BEDROOM

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    58 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Room amenities

    • Housekeeping
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • TV
    • Mini fridge

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    Hilton Garden Inn Monterrey Obispado, Nuevo Leon

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE MOUNTAIN VIEWRoom • DELUXE MOUNTAIN VIEWROO.DX-VN

    Photos are not available for this room type.

    Hilton Garden Inn Monterrey Obispado, Nuevo Leon

    Room DELUXE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin Accesible DeluxeDouble or Twin • Accesible DeluxeDBT.H6-DX

    Photos are not available for this room type.

    Hilton Garden Inn Monterrey Obispado, Nuevo Leon

    Double or Twin Accesible Deluxe

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accesible Deluxe

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BEDDBL.DB-1

    Photos are not available for this room type.

    Hilton Garden Inn Monterrey Obispado, Nuevo Leon

    DOUBLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE DELUXEJUNIOR SUITE • DELUXEJSU.DX

    Photos are not available for this room type.

    Hilton Garden Inn Monterrey Obispado, Nuevo Leon

    JUNIOR SUITE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 29 m²DBL.DB
    DOUBLE WITH DOUBLE BEDPhoto unavailable1 photo

    Hilton Garden Inn Monterrey Obispado, Nuevo Leon

    DOUBLE WITH DOUBLE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB

    Room amenities

    • TV
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Housekeeping

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE CITY VIEWRoom • DELUXE CITY VIEWROO.CV-DX

    Photos are not available for this room type.

    Hilton Garden Inn Monterrey Obispado, Nuevo Leon

    Room DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Hilton Garden Inn Monterrey Obispado, Nuevo Leon

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 29 m²DBL.ST

    Photos are not available for this room type.

    Hilton Garden Inn Monterrey Obispado, Nuevo Leon

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Mini fridge
    • TV
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Housekeeping

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE QUEEN SIZE BEDJUNIOR SUITE • QUEEN SIZE BEDJSU.QN

    Photos are not available for this room type.

    Hilton Garden Inn Monterrey Obispado, Nuevo Leon

    JUNIOR SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWS • 1 Bedroom • 29 m²DBL.WV
    DOUBLE WITH VIEWSPhoto unavailable2 photos

    Hilton Garden Inn Monterrey Obispado, Nuevo Leon

    DOUBLE WITH VIEWS

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV

    Room amenities

    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • TV
    • Housekeeping

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE CITY VIEWDOUBLE • DELUXE CITY VIEWDBL.CV-DX

    Photos are not available for this room type.

    Hilton Garden Inn Monterrey Obispado, Nuevo Leon

    DOUBLE DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accesible DeluxeDOUBLE • Accesible DeluxeDBL.H6-DX

    Photos are not available for this room type.

    Hilton Garden Inn Monterrey Obispado, Nuevo Leon

    DOUBLE Accesible Deluxe

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accesible Deluxe

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 29 m²DBL.QN
    DOUBLE QUEEN SIZE BEDPhoto unavailable6 photos

    Hilton Garden Inn Monterrey Obispado, Nuevo Leon

    DOUBLE QUEEN SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Room amenities

    • TV
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Housekeeping

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    Hilton Garden Inn Monterrey Obispado, Nuevo Leon

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Hilton Garden Inn Monterrey Obispado, Nuevo Leon

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE WITH VIEWSDOUBLE • DELUXE WITH VIEWSDBL.DX-WV

    Photos are not available for this room type.

    Hilton Garden Inn Monterrey Obispado, Nuevo Leon

    DOUBLE DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D-1

    Photos are not available for this room type.

    Hilton Garden Inn Monterrey Obispado, Nuevo Leon

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE GUEST ROOMSINGLE • GUEST ROOMSGL.GR

    Photos are not available for this room type.

    Hilton Garden Inn Monterrey Obispado, Nuevo Leon

    SINGLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE MOUNTAIN VIEWSINGLE • MOUNTAIN VIEWSGL.VN

    Photos are not available for this room type.

    Hilton Garden Inn Monterrey Obispado, Nuevo Leon

    SINGLE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE MOUNTAIN VIEWDOUBLE • MOUNTAIN VIEWDBL.VN

    Photos are not available for this room type.

    Hilton Garden Inn Monterrey Obispado, Nuevo Leon

    DOUBLE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1

    Photos are not available for this room type.

    Hilton Garden Inn Monterrey Obispado, Nuevo Leon

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE Accesible DeluxeSINGLE • Accesible DeluxeSGL.H6-DX

    Photos are not available for this room type.

    Hilton Garden Inn Monterrey Obispado, Nuevo Leon

    SINGLE Accesible Deluxe

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    Accesible Deluxe

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.H6-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 1 Bedroom • 29 m²DBL.2D
    DOUBLE TWO DOUBLE BEDSPhoto unavailable5 photos

    Hilton Garden Inn Monterrey Obispado, Nuevo Leon

    DOUBLE TWO DOUBLE BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Room amenities

    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • TV
    • Housekeeping

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Hilton Garden Inn Monterrey Obispado, Nuevo Leon

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Hilton Garden Inn Monterrey Obispado, Nuevo Leon

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Hilton Garden Inn Monterrey Obispado, Nuevo Leon

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB

    Photos are not available for this room type.

    Hilton Garden Inn Monterrey Obispado, Nuevo Leon

    JUNIOR SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE MOUNTAIN VIEWDOUBLE • DELUXE MOUNTAIN VIEW • 1 Bedroom • 29 m²DBL.DX-VN
    DOUBLE DELUXE MOUNTAIN VIEWPhoto unavailable3 photos

    Hilton Garden Inn Monterrey Obispado, Nuevo Leon

    DOUBLE DELUXE MOUNTAIN VIEW

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-VN

    Room amenities

    • Housekeeping
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accesible DeluxeRoom • Accesible DeluxeROO.H6-DX

    Photos are not available for this room type.

    Hilton Garden Inn Monterrey Obispado, Nuevo Leon

    Room Accesible Deluxe

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accesible Deluxe

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hilton Garden Inn Monterrey Obispado, Nuevo Leon

9.0
Excellent
811 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
9.2 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
29 Jul 2026
Hilda Aracely
ok
6/10
Pleasant
15 Jul 2026
Enrique
Elevators takes too much
Business
10/10
Exceptional
02 Jul 2026
Leslie Jasmine
Always an amazing experience there even though I spoke english everyone was doing their best to solve any issues.
I would say the coffee machine is always dirty please clean them.
2/10
Poor
22 Apr 2026
Chazardeth
Offered complementary breakfast upon arrival. Sat for breakfast told us it was not free had to pay a ridiculous amount. Staff came back the were only charging 2 instead of 3. Told them it was 3 different checks all paying with debt card told us due to separating the tabs they were going to have to charge all 3 breakfasts, had to pay still.
Family
10/10
Exceptional
19 Apr 2026
Martin
Excelente servico . Personal muy atento y Servicial
10/10
Exceptional
21 Mar 2026
Sanjuanita
Absolutely safe and clean staff was attentive and awesome
10/10
Exceptional
25 Jan 2026
Victor
Confortable
Friends_and_family Family
10/10
Exceptional
01 Jan 2026
Jose
Spotless
Friends_and_family Family
10/10
Exceptional
29 Oct 2025
HUMBERTO
Excellent
8/10
Excellent
25 Oct 2025
Andres
There are some construction around and the noise is very loud.
Leisure Partner
10/10
Exceptional
24 Oct 2025
Daniel
Perfecto! Other than the construction of the metro being almost unbearable. Checked out one day early and went elsewhere.
Business
10/10
Exceptional
12 Oct 2025
Marco
Very convenient
2/10
Poor
15 Sep 2025
Gene K
Didn't stay there but was still charged after they said it wouldn't be.
10/10
Exceptional
28 Aug 2025
Mario
Excellent service
Business_and_leisure Partner
10/10
Exceptional
06 Aug 2025
Leonardo
Nice and clean
10/10
Exceptional
07 Jun 2025
Leslie Jasmine
Thank you for my stay. Many stores on the first floor making everything really convenient. Food was great and large portions. My clinic is across the street 1min walk literally so perfect location
Business
10/10
Exceptional
01 Jun 2025
Vanessa
Excellent hotel! We loved everything about it. The restaurant buffet for breakfast was delicious and we enjoyed the stay. Definitely will be coming back.
Leisure Partner
10/10
Exceptional
15 May 2025
Raul
It will be a plus if they fix the proximity sensores at the elevators
Leisure Family
10/10
Exceptional
04 May 2025
Aaron
Excelente lugar
Solo que es muy difícil y confuso ubicar la entrada una vez que entras al estacionamiento. De igual forma, cuando sales es difícil y confuso ubicar el coche
Leisure Partner
10/10
Exceptional
02 May 2025
Verified traveler

MTY business trip

Great service and staff was great
Business
10/10
Exceptional
01 Apr 2025
Luis
Muy bonito hotel
Business Family
8/10
Excellent
13 Mar 2025
Marco
Right next to a main avenue, noisy. Elevators take long.
Business Self
10/10
Exceptional
14 Feb 2025
Jonathan
Quite new. Clean and had good energy. I'd stay there again.
Business
8/10
Excellent
02 Jan 2025
Juan
The hotel looks good and clean; good location for business trips.
Business_and_leisure Self
10/10
Exceptional
30 Dec 2024
Jessica
.
Leisure Friends
10/10
Exceptional
08 Nov 2024
Luis
Excelent
Business_and_leisure Family
10/10
Exceptional
20 Oct 2024
Carlos Juarez
I liked the deco of the room, so comfortable too.
Leisure Self
10/10
Exceptional
22 Sep 2024
Erwin
Nice and quiet place, near my areas of interest.
Leisure Family
10/10
Exceptional
05 Sep 2024
Salvador
Excellent option to stay in Monterrey. The hotel is in excellent location to access different city points of interest. They have great breakfast buffet.
Friends_and_family Family
2/10
Poor
24 Aug 2024
Maria
The receptionist was away, I had to leave the key because he she was doing something else.

I haven’t received my invoice and left my email with the request
4/10
Poor
16 Aug 2024
Erik

Inconvenient and overpriced.

The room was typical of any other chain, nothing special. There was a massage amount of construction noise from 5am till 11pm next door that made sleep nearly impossible. There were very few options for food or shopping within walking distance. The location is not worth the price.
Business Self
10/10
Exceptional
13 Aug 2024
Jorge Aguilar
We where in floor 7 (last before top) and in some point of night we could hear all the cars, ambulances and policie from the area. Nice view tho.
Leisure Family
8/10
Excellent
10 Aug 2024
Esmeralda
Staff was very friendly and helpful.
Business_and_leisure Partner
10/10
Exceptional
03 Aug 2024
Lorena
As always I love Hilton
Leisure Family
10/10
Exceptional
25 Jul 2024
Cubic Design and Construction
Quiet area, excelwnt view from the room to the city, hotel staff very nice and good attention to clients.
Business Family
10/10
Exceptional
24 Jul 2024
Adrian
Fantastic location and the hotel is great!
Business_and_leisure Self
10/10
Exceptional
17 Jul 2024
Julie
Convenient
Business_and_leisure Partner
8/10
Excellent
07 Jul 2024
Carla
Great area, close to many shopping and dining places. Fast check in and check out. They have a restaurant and small store to buy snacks. It also has an access to the back street (calle Hidalgo) and it has a 7 convenience store with great prices. The beds and pillows aren’t great but they are clean. It also has a coffee maker.
Leisure Family_with_children
10/10
Exceptional
17 Jun 2024
Ruben
My favorite place to stay in
Leisure Self
10/10
Exceptional
09 Jun 2024
RAUL
We always try to stay here.
I love it.
It’s a shame they do not have pool
Keep doing the great job
Leisure Family
10/10
Exceptional
01 May 2024
Benito
Perfect..!!
8/10
Excellent
26 Feb 2024
Aimée
Demasiado ruido en las habitaciones, se oye todo lo de los otros cuartos. El lobby está en un piso y la entrada por otra calle en otro piso, la entrada de abajo siempre tiene muchísimo tráfico y no está en buena zona, cerca del hotel no hay muchas opciones de comida
Leisure Family
10/10
Exceptional
18 Feb 2024
Laura

gorgeous breakfast!

the included breakfast was the greatest we have ever seen in an hotel, period. waitresses so helpful and friendly.
The view al the 7th floor was amazing, the price was ok, the room and bed were very comfortable and nice. the wifi failed a couple of times.
Partner
10/10
Exceptional
14 Feb 2024
Gustavo
Hh
10/10
Exceptional
13 Feb 2024
claudia
Na
10/10
Exceptional
03 Feb 2024
Jose
Located near a very good hospital and specialty clinics.
Business Self
10/10
Exceptional
03 Feb 2024
Andrea
Wow, this hotel is perfect. We got the Mountain View room and the view was a 90 degree angle. The whole corner view is viewable. Watch the sunrise to sunset in bed is a must. The restaurant is delicious, the room service is great, the drinks are yummy. Everything was GREAT!
Leisure Partner
10/10
Exceptional
28 Nov 2023
Mitchell
Very Friendly and Good
Self
6/10
Pleasant
19 Nov 2023
Felipe
I like the place is very convenient , clean, friendly staff and good food .
The only inconvenience was that we supposed to check in at 3pm and we were there at 5pm and our room was not ready. They give it to us at 7:30pm
Leisure Partner
10/10
Exceptional
12 Nov 2023
Tarrell
Quiet and clean
Leisure Self
10/10
Exceptional
19 Sep 2023
Oscar
Nice and confy place to stay
Leisure Family
10/10
Exceptional
11 Sep 2023
Carlos
Great view of the city and mountain.
Leisure Family
10/10
Exceptional
09 Sep 2023
Omar Jacob
Good
2/10
Poor
28 Aug 2023
Susan
This is advertised as pet friendly. It is not. Made reservation, showed up after a 5 hour drive and told they dont accept pets.
Leisure
10/10
Exceptional
11 Jul 2023
Tarrell
Great
6/10
Pleasant
09 Jun 2023
Carlos
The place is fine... but only fine. Unimpressive and a bit dissapointing. The room was well kept and clean, with nice views. The main entrance to the hotel at street level is sad - no benches to wait for an Uber and very dark and lonely at night. Breakfast is way is too pricey for its quality, as is the room service food. Won't stay there again.
Business Self
10/10
Exceptional
22 May 2023
Jesus M
Every thing is perfect except the toilets sits. They are to small , maybe for kids. Not for international American people
Partner
8/10
Excellent
04 May 2023
Elizabeth
Personnel were helpful and friendly. The bar terrace was a nice place to have drinks and see the skyline. I would recommend as a place to relax, close to El Mirador de Obispado. Restaurantes somewhat close but hotel has restaurant. Just had breakfast buffet, which was adequate.
Leisure Family
10/10
Exceptional
02 Apr 2023
Gabriel

I’m Mty for business

Convenient for business trip, the service and food in the restaurant it great.
Business
4/10
Poor
16 Mar 2023
Sharon
I was very upset that I had to wait 2 hours to be able to get into my room.
Leisure Self
6/10
Pleasant
02 Feb 2023
Juan
Nice looking hotel but few amenities and the beds were really hard and squeaky. Given the type of hotel I expected a better bed and linens.
Business Friends
6/10
Pleasant
07 Jan 2023
Caitime llc

servicio alimentos

PESIMO SERVICIO DE ALIMENTOS EN EL RESTURANT , HA DECAIDO MUCHISIMO, MALA COCINA, SERVICIO ..LLEGO CASI SIEMPRE AHI Y EL SERVICIO DE RESTAURANT ERA BUENO.. AHORA DEJA MUCHO QUE DESEAR , TANTO EN EL RESTAURANT COMO EL ROOM SERVICE
MALISIMA COMIDA SIN SABOR Y UTENSILIOS QUE ENVIARON A LA HABITACION SUCIOS, ESPEREN TOMEN MEDIDAS YA QUE ES UN BUEN HOTEL SOLO EL SERVICOO DE ALIMENTOS ES PESIMO
Business
10/10
Exceptional
01 Jan 2023
Sonia
Awesome place
Leisure Family
6/10
Pleasant
21 Dec 2022
Edwin
Upon check-in I was told that because there was a 3rd person I would have to pay an additional $50.00. Which i did but was never given a receipt for and because i paid in dollars was told they owed me 400 pesos which i was never given.
Leisure Family
6/10
Pleasant
22 Nov 2022
Verified traveler

An objective review.

I was expecting something better: a spotless hotel and friendly staff. The front desk service was a little slow, but what surprised me the most was that the mattress was uncomfortable and made noise when I changed position and the pillows were already very used. For a Jr. suite, it wasn't charming.
Self
10/10
Exceptional
04 Nov 2022
Glenda
Great customer service!
Leisure Partner
10/10
Exceptional
03 Nov 2022
NOEMI
Everything was great
Leisure Family
4/10
Poor
15 Oct 2022
David
The hotel itself is nice. My issue was that we had a fire alarm go off at night and everyone had to go down the stairs to the street level. About 12-15 stories for me. And it was a false alarm and they didn't have anyone on staff that could fix the issue. It took over 2 hours to get someone to correct it. Very disappointing.
Leisure Friends
4/10
Poor
10 Oct 2022
Eder
Someone stole my cellphone charger while my room was being cleaned. I reported this issue to frontdesk twice and I received no answer nor solution. I was very disappointed no one in the staff took responsibility.
Business Self
10/10
Exceptional
08 Sep 2022
Walter
Great stay and the property is in a excellent area everything is nearby!! Will come again soon
Leisure Family
10/10
Exceptional
05 Sep 2022
roel
Close to all places I wanted to go. Nice and clean rooms.
Business_and_leisure Family
6/10
Pleasant
20 Aug 2022
Elias

Bad beds

The beds and the sheets are terrible. Can't sleep in that.
Friends_and_family Family
6/10
Pleasant
29 Jul 2022
Joseph

Wait time

I had to wait over 2 hours because ny room was “not ready” it was really disappointing
Self
10/10
Exceptional
22 Jul 2022
Joseph
Everyone was really helpful and friendly
Business
10/10
Exceptional
03 Jun 2022
Glenda
Great Customer Service
Leisure Partner
10/10
Exceptional
01 Jun 2022
Jose Luis
Excellent…. Cien 💯 por ciento recomendado..!
Ubicación
Precio
Calidad
Hospitalidad
Leisure Self
10/10
Exceptional
21 May 2022
Tianrui
very good
Business Self
8/10
Excellent
25 Jan 2022
Mario
Hotel is basic and expensive for it
Leisure Family
8/10
Excellent
03 Jan 2022
Jose
The views of the city.
Leisure Family_with_children
10/10
Exceptional
29 Dec 2021
Leah
Clean
Leisure Family
4/10
Poor
28 Dec 2021
Blanca E
Lamento decir esto pero el personal de restaurant super mal, la comida tarifada y fría, una cajeta y una meseta riéndose de los huéspedes y hablando mal de ellos servicio de toallas por igual el hotel muy lindo pero el personal no bueno.
Friends_and_family Friends
10/10
Exceptional
28 Dec 2021
Glenda
Awesome property, great staff, delicious food!
Leisure Partner
10/10
Exceptional
26 Dec 2021
Hussein
Loved it, one of the best hotels I've stayed in, view was amazing and with convenient 7 eleven inside the building and a 24 hour restaurant
Partner
10/10
Exceptional
24 Dec 2021
Luz
The restaurant in place so clean
Business_and_leisure Partner
8/10
Excellent
24 Dec 2021
Ernesto
My family and I stayed for 2 days at the hotel. The location and amenities are excellent. We just had an incident where i forgot my ID at the counter when I checked in and didn't realize it until I tried to check in at a hotel at a different city. Mailing it was a complicated task so I decided to return to Monterrey and retrieve it. I think the staff should have realized that I left it and could have taken it to our room, I even did a personal checkout and nothing. Poor judgment on their part but we would stay there again.
Leisure Family
8/10
Excellent
23 Dec 2021
Francisco
Everything was excellent but...the parking area poses a MAJOR hazard, specially for kids, there are large openings which go down several floors.
Friends_and_family Family
10/10
Exceptional
04 Dec 2021
Rafael
First time visitor and am very impressed as far as attention to service. Not being critical but restaurant needs to be more attentive to timeframe of tables being served.
Leisure Self
10/10
Exceptional
03 Nov 2021
Tommy
24 hours a day someone was there for anything I needed. Unfortunately not many spoke English.
Business
4/10
Poor
01 Nov 2021
Jennifer
Hilton Garden Inn looks like a very nice hotel especially in the advertising pictures. When you get there to check-in only the lobby smells great. The rest of the hotel smells different. The rooms are very small. Beds are full size but seem very small and too stiff. Bathrooms are ok but do not have a door that locks only a sliding glass door that anyone can just slide open. The room was not cleaned during our stay despite us having to call to request housekeeping. Also, TV channels are not great and you are unable to upgrade or purchase movies.
Breakfast was pretty good as was the service provided. Overall, I will not stay at this hotel again.
Leisure Family
8/10
Excellent
30 Oct 2021
isaias

Good place

The place was nice and clean. Everyone was very friendly.
Friends_and_family Family
8/10
Excellent
29 Oct 2021
cecil
The views each room has. Dislike was we always had to ask for service at the bar and restaurant.
Business_and_leisure
10/10
Exceptional
21 Oct 2021
Kristopher
I’m disappointed I hadn’t found this place sooner. I will for sure be coming back in a couple weeks and staying here. Everything was great. I wish it Hd more options for shopping and eating options but it worked for me. Restaurant was great and drinks were awesome
Business Self
10/10
Exceptional
19 Oct 2021
Mario
Awsone Hotel !!!
Leisure Friends
10/10
Exceptional
19 Oct 2021
Sergio
Hotel nuevo
Business Self
10/10
Exceptional
13 Oct 2021
Ismael
The facility and the staff were excellent especially the servers (Rosy & Salomon) in the restaurant. They went above and beyond to make sure we had a wonderful breakfast experience. It made a good start to our busy days.
Leisure Family
8/10
Excellent
17 Aug 2021
Verified traveler
The stay was great but really wish their gym was available for use and a pool would make it an even better hotel. But all in all it was great and will stay again.
Leisure Friends
10/10
Exceptional
11 Aug 2021
Verified traveler
I very liked the hotel the rooms were very clean and smelled great the cleaning lady was very nice and went out of her way to help out
Leisure Self
10/10
Exceptional
09 Aug 2021
SANDRA

Excelente opcion en Monterrey

Excelente, super buenas las instalaciones, modernas, excelente ubicacion.
Partner
10/10
Exceptional
06 Aug 2021
Verified traveler
I love all.
Business Friends
10/10
Exceptional
01 Aug 2021
Juventina

Great location

Great location
Friends_and_family Family

Location & surroundings

Hilton Garden Inn Monterrey Obispado, Nuevo Leon
Avenida Constitucion 2050, Monterrey, Mexico

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Hilton Garden Inn Monterrey Obispado, Nuevo Leon

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