Name: Hotel Pension Continental
Address: Kirchengasse, 1, Vienna, 1070, AT

2/10

Poor

08 Jul 2026

TIGRAN

Not well maintained

Family_with_children

10/10

Exceptional

04 Jun 2026

betty

good location, very helpful staffs and comfortable room

Friends_and_family Family

10/10

Exceptional

30 Mar 2026

Tinus

We enjoyed our stay here. The staff are very friendly and helpful. Great breakfast and rooms were comfortable and quiet.

Family_with_children

10/10

Exceptional

16 Mar 2026

Sarah

Great location, kind and helpful staff, enjoyable breakfast. Our room was spacious, warm and quiet with a good shower. Not the most trendy decor, but excellent value for the price.

Partner

10/10

Exceptional

02 Mar 2026

Darren

This was an excellent location, 5 mins from the Aqua terra Zoo, 20 min walk from the Museum Quarter and 25 min walk from Wiener Stadthalle.
This is a budget friendly hotel with great helpful staff and good amenities. There are plenty of restaurants and bars around so this makes up for no bar or restaurant on site.
breakfast was good and fresh.
It is on the 2nd floor so use of a small life or the stairs. Connection from the airport to Vienna City Airport train was easy and then a connection from Wien Mitte to Neubaugasse U3 underground was also easy.

Friends

8/10

Excellent

13 Oct 2025

Henry

-

Leisure Friends

10/10

Exceptional

10 Aug 2025

Sangram

Hotel is in the main shopping market Mariahilf area, most of the historical places are in walking distance. Only thing is the breakfast which is same every day.

Leisure Family_with_children

8/10

Excellent

06 Jul 2025

XIOMARA

It was good

Leisure Family

10/10

Exceptional

15 May 2025

Margaret

Good accomodation

Clean room. Comfortable bed. Friendly staff. Nice breakfast. Good coffee.

Thumbs up to hotel convenient location , close to attractions , subway and amenities.
Good value for the money despite of nearby construction.

Partner

8/10

Excellent

01 Mar 2025

Natanael

This appears to be a family-run hotel, with very welcoming staff. The room was a bit outdated, but the bathroom was new. Unlike a traditional hotel with a ground-level lobby, you need to be buzzed in, as the building is shared with other businesses. Construction of a new underground metro means there are quite a few concrete barriers around. Otherwise, it was a pleasant stay.

Leisure Self

10/10

Exceptional

08 Jan 2025

Chris

Good hotel a bit of a walk from the attractions but manageable

Leisure Family

10/10

Exceptional

28 Nov 2024

Chantel

Great Hotel

Excellent location and friendly staff.

Friends_and_family Family

2/10

Poor

23 Nov 2024

Shafaq

This hotel would struggle to be 2 Star

How this hotel can claim to be 4-star is astounding beyond measure. Let's start with the good, which is the convenient location and the politeness of the gentleman behind the counter.

But as you go in to the building, the signs are there that this is not what it's meant to be.

An entrance which is better suited to a serviced office of a company which is trying to be inaccessible, rather a 4-star hotel looking to welcome guests. The lift can hold 2 people, or 1 person with luggage, so we had to climb 2 flights of steep stairs and then navigate a confusing maze of corridors to get to reception.

The area looked like something out of a 70's horror movie, but having navigated check-in we went down some steps to our room.

The room layout was initially not bad, with a kitchen area and toilet, followed by a single bed and shower, before a double bed in the main room. We ignored the tacky interior decoration, plus quite a few stains which we noticed. But in 2024, to not have hot water in the toilet, which was poorly lit, that is really unforgivable. So bad, I had to poo in a nearby restaurant on the 2nd day!

I could mention the flooding in the shower or the breakfast which should definitely be given a miss (boiled eggs as the only egg option), but that's not the only flaws.

I hate writing reviews like this, generally feeling that if you've got nothing good to say, then stay quiet. But the fact that this is advertised as a 4-star hotel makes us obligated to warn others!

Partner

10/10

Exceptional

10 Oct 2024

Weifeng

The 2 gentlemen in the reception were both very nice and helpful. The location is very convenient. The breakfast was ok.

Leisure Family

4/10

Poor

02 Jul 2024

Neil

More Like Two Star Than Four - Not \"Upmarket\"

The location was fine, about half a mile from the Kunstmuseen. It was about 250-300m from the Neubaugasse U-bahn entrances and less than 200m from a Billa supermarket.

There is a gym within 50m so anyone wanting to workout can look at the option of joining for a month or maybe email them and do a deal for a shorter period.

It is not a purpose-built hotel but a couple of floors in an office building.

The room was small and had no tea or coffee making facilities though it had a minibar. There was a decent amount of space for clothing provided by drawers, shelves and hangers.

There was a safe which could accommodate a tablet but not a laptop.

The shower had good pressure bit the wash-hand basin drain developed a leak for which the solution was a bucket.

There was one hand towel, one bath towel and one bath mat provided and they were quite thin.

The heated towel rail gets switched off so if you have been out in the rain and get soaked, good luck with trying to dry clothing.

There was a courtyard for a view and a refuse bin right outside the window.

The breakfast room was too small for the number of guests and the choice of breakfast items was very limited.

I really don't know why this accommodation has a 4 star rating and described as upmar. It looks more like a 2 star standard and has no benefits such as a gym, pool, sauna or the like. I have stayed in 2 star hotels that provide bigger rooms, better options for breakfast and even a bar.

I don't recommend this hotel.

Self

4/10

Poor

24 Jun 2024

Neil

More Like Two Star Than Four

The location was fine, about half a mile from the Kunstmuseen. It was about 250-300m from the Neubaugasse U-bahn entrances and less than 200m from a Billa supermarket.

There is a gym, Evo, within 100m so anyone wanting to workout can look at the option of joining for a month or maybe can email them and do a deal for a shorter period.

It is not a purpose-built hotel but a couple of floors in an office building.

The room was small and had no tea or coffee making facilities though it had a minibar. There was a decent amount of space for clothing provided by drawers, shelves and hangers.

There was a safe which could accommodate a tablet but not a laptop.

The shower had good pressure bit the wash-hand basin drain developed a leak for which the solution was a bucket.

There was one hand towel, one bath towel and one bath mat provided and they were quite thin.

The heated towel rail gets switched off so if younhave been out in the rain and get soaked, good luck with trying to dry clothing.

There was a courtyard for a view and a refuse bin right outside the window.

The breakfast room was too small for th e number of guests and the choice of breakfast items was very limited.

I really don't know why this accommodation has a four star rating. It looks more like a two star standard and has no benefits such as a gym, pool, sauna or the like. I have stayed in two star hotels that provide bigger rooms, better options for breakfast and even a bar.

I don't recommend this hotel.

Self

10/10

Exceptional

24 Apr 2024

ANTHONY

Location is so convenient

Leisure Family

10/10

Exceptional

26 Feb 2024

Md Jakir

Excellent location to explore Vienna. Breakfast could be improved.

Leisure Self

8/10

Excellent

16 Feb 2024

Jiri

A convenient place to stay

Located conveniently in the downtown of Vienna (the main shopping street), this place (not a fully-fledged hotel; \"pension\" is a more accurate description) offers a good price/value ratio.

Partner

8/10

Excellent

28 Sep 2023

Verified traveler

Everything was fine. Breakfast selection is sparse.

Self

8/10

Excellent

29 Dec 2022

Matthew

Very nice hotel for the price. Being outside Inner Stadt saves money, but this hotel is still very accessible to all the sites and is in the new trendy Neubau area. Very nice European breakfast buffet.

Leisure Partner

10/10

Exceptional

26 Dec 2022

Amy

We had a great stay there over the holidays.

Leisure Family

10/10

Exceptional

16 Jul 2022

Natalie

Great hotel

Great hotel, good location, nice staff and comfortable room

Self

8/10

Excellent

31 Mar 2022

Dennis

Nice hotel and well positioned beside an underground station. Great value for money with a decent continental breakfast. Comfy bed. No bar area but otherwise very comfortable.

Friends_and_family Friends

10/10

Exceptional

27 Jan 2022

Lisa

Fab stay

Older style hotel. Spacious room near shops and train station. Owners were delightful. Includes simple breakfast.

Friends_and_family Family

10/10

Exceptional

26 Dec 2021

Michael

Comfortable, great location, staff were very helpful. Definitely recommended!

Leisure Self

8/10

Excellent

25 Dec 2021

Mutaisem

Staff would go above and beyond to avail anything

Business Self

10/10

Exceptional

24 Nov 2021

ABDALLAH

Very good hotel

The hotel staff were excellent and friendly , the location is very good 3 minutes from metro station and in the middle of the old town ,but there was works on the street in front of the entrance , we arrived to hotel during closing time of covid but the staff were very cooperative , i advise and recommend the hotel for families , friends and business .

Friends_and_family Friends

10/10

Exceptional

15 Nov 2021

Anat

LOVE IT

QUIET GOOD LOCATON NICE RECEPTAION

Friends_and_family Friends

8/10

Excellent

02 Nov 2021

Amir

Large rooms , lot of storage space , minibar and safe

Leisure Partner

8/10

Excellent

27 Oct 2021

Ingrid

The hotel is excellent if you are looking for a central location in Vienna and basically need it to sleep and continue activities (business or leisure) next day; meaning, it has the basics but nothing else. At the moment (October 2021) the street infront of the hotel is partially “broken up” and closed for traffic so it’s difficult to get there if you don’t know Vienna. Park in the close by in the “Gerngrosse parking” (only 3 minutes away), the hotel will give you a discount rate.

Leisure Self

8/10

Excellent

17 Oct 2021

Nina

All good

Nice front desk staff- simple but clean

Friends_and_family Family

10/10

Exceptional

12 Sep 2021

Leslie De

Room was always clean, the a/c worked very well, bed very comfortable, nice bedding, lovely breakfast and excellent customer service! Location is amazing as well!

10/10

Exceptional

19 Jul 2021

ramali

Great little hotel on Mariahilferstrasse!

Excellent location near U3 Neubaugausse. Can walk almost to all the tourist spots. Super friendly staff, especially the proprietor Tibor. Breakfast is also nice. Highly recommended!

Self

10/10

Exceptional

30 Dec 2019

Eric

Great stays

Stayed four nights here. Great value for the price. Very convenient location - underground line U3 is within 50m distance, and the hotel is on one of the main shopping street. There is a supermarket on the basement level of a big department store across the street, and the two restaurants on 5th floor are also worth checking out.

Friends_and_family Family

8/10

Excellent

08 Dec 2019

Susan B

Wonderful greeting and helpful information upon arrival. The room was ready early when arrived from the a

Friends_and_family Family

4/10

Poor

04 Aug 2019

george

It needs reconstruction. It is not acceptable to come during afternoon to clean the room. We stayed 4 nights and the room only one time was cleaned properly.

Friends_and_family Family

10/10

Exceptional

27 Jun 2019

Verified traveler

Wonderful location, super clean room, abundant and tasty breakfast with attentive service, welcoming front desk. This hotel is perfect.

Leisure Family_with_children

10/10

Exceptional

04 Jun 2019

Dr Ishwar

Home away from Home in heart of Vienna

This is a very small hotel, Home away from Home in heart of Vienna. Its just 2 min walk from Metro station and surprisingly bus 13B from the Vienna Central Station, stops just at the door of the hotel, as if it meant for the hotel. Very efficient staff, clean rooms. Good spread for Breakfast.

Family

10/10

Exceptional

10 Dec 2018

Mo

Good hotel and staff. Great location 10 min walk to most of the main attractions. If you want to take the metro instead, the metro stop Neubaugasse is about 100 feet away I would definitely stay here again.

Leisure

10/10

Exceptional

08 Oct 2018

Monica

I really liked this hotel. The location was great and the staff extremely helpful with anything we needed. The breakfast was really good and the room very comfortable. I would definitely stay here again. The only problem we encountered was google maps finding the wrong address initially so check the address well to make sure you have no trouble arriving at the right place. Thanks for a great stay.

Friends

6/10

Pleasant

28 Sep 2018

Ike

Good location to get around famous/touristic places.

10/10

Exceptional

29 May 2018

Jeff

Great location, close to subway, trains, shopping and many great restaurants, Staff was very helpful.
Good breakfast, woukd highly reconend. We had a two room suite.

10/10

Exceptional

27 Nov 2017

Alyssa

Excellent

Service was excellent. I wrote the hotel a few times before our stay to arrange leaving our luggage for a day, and holding of train tickets that were to arrive by mail; in all my communication with them they were very helpful and gracious. Breakfast was also good, location was great - right by an elevator down to the metro - and the rooms were very nice, comfortable, and clean. This will be my go-to place for the future!

Family

10/10

Exceptional

09 Oct 2017

SU LIEW

Wonderful location, friendly staff. Room was clean
We will stay here again!

Family

10/10

Exceptional

01 Sep 2017

GICricket

Right in the heart of the shopping district

We did a very short stay there (2 nights), but this place provided us with everything we needed. Great rooms, staff, and views. Perfect morning breakfast ( traditional European style) and very quiet. Would recommend to anybody!

8/10

Excellent

07 Aug 2017

Verified traveler

Very clean and conveniently located hotel with very friendly staff.

10/10

Exceptional

15 May 2017

Natalya

Simple and clean pension

It was a good and comfortable staying.

8/10

Excellent

16 Apr 2017

Verified traveler

nice but small

overall good stay but our room was very tiny. Also, no tea or coffee. its a nice small family run hotel.

Family

8/10

Excellent

03 Jan 2017

Verified traveler

Convenient Hotel in Vienna

We were able to get to our hotel, find parking for the car, and be downtown meeting friends within 30 minutes. The hotel is centrally located with excellent parking facilities. Only 18 Euro per day. The hotel was otherwise very clean and comfortable. I would certainly consider staying again on our next visit.

10/10

Exceptional

24 Dec 2016

Darryl

Massive clean room

Lovely family atmosphere welcomed us after a long journey. Everything was catered for and we could access our room early to shower and freshen up. Perfect location to underground, shopping and food and walking distance to all the main sights. Big room with great facilities, clean and comfortable. Totally enjoyed our stay And would recommend to families. We have 2 teenagers.

8/10

Excellent

15 Nov 2016

John

Good value

Great location to explore Vienna and its diverse attractions!

8/10

Excellent

14 Nov 2016

Mark

Central and clean hotel

Friendly staff ,no issues ,good value

Family

8/10

Excellent

17 Oct 2016

Tung

Comfortable stay, convenient location and helpful staff

Family

8/10

Excellent

22 Sep 2016

Mary

Excellent for shopping. Across road from metro sta

Our stay was positive with good wifi

Partner

8/10

Excellent

26 Aug 2016

lily

a very pleasnt hotel

good breakfast ,the hotel is in avery good location everything is near by the hotel,avery nice and helpfull staff.
we enjoid our stay in the hotel at vienna.

Partner

10/10

Exceptional

23 Jul 2016

Tomerl

It was wanderfull for my family and i. Good brakfast, good location, good people. deffinetley we came again.

Family

10/10

Exceptional

16 Jul 2016

Vic and family

Great location

Very nice hotel in the center of the city. Close to all major attractions. We stayed there for three days and never had to use any transportation. We walked everywhere. The staff is nice and helpful. The breakfast is good. Can't wait to come back next year!

10/10

Exceptional

15 Jul 2016

eli.s

good service excellent location

very helpful staff. hotel gives discount for parking. old building but inside the rooms are like new. good breakfast

10/10

Exceptional

04 Jul 2016

thomas

Great location for shopping and transport for sightseeing helpful and friendly staff

Family

2/10

Poor

01 Jul 2016

Verified traveler

Very misleading descriptions and photos.

Hotel was in very bad condition. Holes in walls, holes in carpet, bare and visible electric wires. The described 2 bedroom suite was a kitchenette, a bedroom/living room combination and what I would call a large closet with a bed. We had no electricity (no WiFi, Air Conditioning, TV) from 11PM - 4 AM, while Jack hammering was going on in the hotel. At the very least the hotel should have offered a partial refund. All we were offered was a casual \"sorry\"

10/10

Exceptional

02 Jun 2016

Ioana

traveling with kids

we had an overnight layover and this was a great location not only for sightseeing but also for restaurant and shopping district

Family

8/10

Excellent

26 Apr 2016

Joze

Great location, frendly owners. A bit noisy in the morning.

8/10

Excellent

07 Mar 2016

Marea

Great location and value for money

Very happy with our 4 night stay in this modest but we'll run Pension. Our room was well heated and spacious and the breakfast was generous and of high quality. The staff were friendly and efficient. The hotel is perfectly located, we walked everywhere and Mariahilferstrasse and shopping precinct is at the doorstep.

10/10

Exceptional

07 Jan 2016

Sanja

Another great stay in Vienna

Helpful and friendly staff, clean and quiet room,breakfast OK,everything we have expected.Hope to come again.

Partner

8/10

Excellent

25 Nov 2015

Cindy

Tired decor but very friendly and helpful staff

Centrally located, with very helpful and friendly staff, hotel is a little tired but clean and comfortable, would have liked tea/coffee in room for a 4* but the mini bar not expensive, excellent double glazing keeps out the noise from the street below, adequate continental breakfast with everything fresh and replenished as needed. All in all a pleasant stay with everything we needed and so close to museum quarter etc.

Partner

6/10

Pleasant

19 Nov 2015

Maureen

Great location

The hotel is in a superb spot to walk to some of the attractions. Housekeeping in the hallways was lacking and the breakfast seemed a little sparser than the last time we stayed there

10/10

Exceptional

19 Nov 2015

Brittany

Great Family Stay - highly recommend!

We had a nice stay in the 2 bedroom apartment. it worked out great for our family of 4. The 2nd bedroom is small - but perfect for kids! Breakfast was good. The location is a very useful jumping off point for just about anywhere in the city - Walking or by Underground. The staff were all very kind, friendly and helpful.

Family

10/10

Exceptional

18 Nov 2015

SIMGE

K8ndly and friendly personel.

Thanks to the kindest personal I've ever met in this year! Very nice and silent hotel nera by center.

8/10

Excellent

12 Oct 2015

Terence

Good value hotel.

Great location in city centre with short walk to tourist attractions and tube station. Helpful staff, good breakfast and good room. Very good value.

Partner

8/10

Excellent

11 Oct 2015

Verified traveler

Considering price, location is good. Not too far walk from city centre and close to underground trains as well. Reception staff very helpful

4/10

Poor

04 Oct 2015

Guary

Nice place

Great location, strange configuration, was not sure if the building was safe or not. There was not front desk and we were sharing our floor with other businesses (we thought.

Partner

10/10

Exceptional

01 Oct 2015

Scott

A great stay for our family

This was a great place for our family of four (kids ages 11 and 14). The room was clean and large, the staff was exceptionally helpful, and the location was great. Having a taxi stand right outside the hotel proved to be a huge bonus! We really enjoyed our stay.

Family

10/10

Exceptional

03 Aug 2015

Tilen

Perfect location & super friendly service

Perfect location for a combination of shopping and sightseeing and really friendly service, from the reception desk to room cleaning :)

Partner

8/10

Excellent

27 Jul 2015

BD

Close to museums

Nice hotel. Good breakfast. Air conditioning was broken but they gave us an extra fan.

8/10

Excellent

21 Jun 2015

Verified traveler

Hotel Continental in Vienna.

Staff was friendly. Nice location. Apartment was comfortable. Room was a bit warm. Would've been hot if the weather was warmer. Air conditioning was 2 portable fan/AC units.

Family

4/10

Poor

14 Jun 2015

Sanjay

Bad choice

Except for location, this hotel is terrible. The room condition in particular was very bad - congested and foul smelling.

Family

8/10

Excellent

06 May 2015

Colin

Good value and location for Vienna.

Friendly and helpful staff would stay here again, bicycle storage is up stairs, a little challenging but very safe.

Partner

10/10

Exceptional

26 Mar 2015

Lydia

down town comfort

a very nice room. Quiet and convient. The staff was helpful and friendly

8/10

Excellent

14 Mar 2015

Average couple

Nice hotel with friendly staff.

Check in and check out could not be any easier, friendly staff and excellent breakfast.

10/10

Exceptional

23 Feb 2015

Jo-Anne

Great Location at a good price

This hotel is in a great location, close to shops, public transport, and within walking distance of the Old Town. Our room was clean and tidy, with a comfortable bed and decent sized bathroom. We had storage space and a safe in the room. Breakfast was a typical continental breakfast. The hotel is family run, and our hosts were happy for us to have breakfast before the normal breakfast hours on our last morning so we could leave to catch an early train. I would recommend this hotel to anyone wanting good accomodation in Vienna at a reasonable price.

10/10

Exceptional

20 Feb 2015

mark t.

Perfect base to see Vienna

We spent 7 nights in the hotel. Not only did we get a free upgrade, but the staff were very friendly and helpful.

Family

4/10

Poor

04 Jan 2015

Verified traveler

Pension, not hotel

This is a Pension. The 4 star rating is misleading. This is not a 4 star hotel. Perhaps this is 4 star according to some classification of Pensions but like other Pensions, this clearly needs to be marked as such.

Partner

8/10

Excellent

01 Dec 2014

Mattersburger

Good choice

Stay here every few years when visiting Vienna. Just can't beat the location and value. Staff is multilingual and looks out for their guests. Good breakfast can keep you going all day long. Thank you for providing travelers with a great value and a friendly spot in the city, Tibor.

10/10

Exceptional

26 Nov 2014

RONALD J

Excellent value for your money!

The hotel is located on a main walking street with lots of stores and restaurants. the room was spacious and clean. The bathroom was larger than most and very clean. The breakfast buffet was very good. The hotel staff could speak English well and were very helpful. I would stay at this hotel again.

Partner

8/10

Excellent

02 Oct 2014

Bo

Great location, fantastic, helpful staff

The hotel has an excellent location. It is a short walk to Museum Quarters and right next to U3 Neubaugasse station. Next door is a top quality food retailer, Merkur. The staff was very helpful. Our family, which included a 9mo, had a flight arriving at 6am to Vienna. Continental Vienna arranged for an early check in for us, allowed us a late checkout, and were exceedingly helpful and polite.

Family

8/10

Excellent

02 Oct 2014

Verified traveler

Great trip to Austria

Hotel was in a great location, Close to subway stations, large shopping area and the city center.
The staff was really helpful. Our flight arrived in the morning and we came to drop off our luggage and they got our room ready early so we were able to check in by 10 am. The room was a little small, but the quaint atmosphere was nice. The European breakfast was good each morning.

Family

6/10

Pleasant

19 Sep 2014

On my way 14

nice staff, ok rooms but poor breakfast

ok it's a pension. knew that afterwards it's a lower rank of hotels in Germanic areas.
'the location is quite ok to the museum Quarter and a big shopping street is just outside. got quite some good stuff by the big shopping mall nearby. also bars, the aquarium and the Saturday open market is accessible by walking distance.
stuff is really nice. forgot my tooth brush but he insisted to bring us to the room rather than us going up to get it.. very good explanation of the surroundings upon our arrival. but the breakfast is a total failure, no nice coffee, not fresh bread, no fruit salad, no hot plates which is normal basic for a 4 star.

Partner

8/10

Excellent

14 Sep 2014

Rob

Large rooms and beds. Amazing staff. Equal distance from the train station and downtown. Standard breakfast fare. Lacks secure luggage holding, but never felt worried about leaving luggage with them prior to my check in time.

Family

10/10

Exceptional

31 Jul 2014

AJ

Good location

Excellent hotel. Location walking distance from attractions and restaurant strip around the corner. Gave us excellent 2 bedroom apartment with kitchen and excellent wifi. Front staff extremely helpful in luggage, storage of luggage, directions etc. Room excellent and clean. Entrance via a small elevator but hotel does the job well. Location excellent.

Family

6/10

Pleasant

21 Jul 2014

Verified traveler

Very convenient hotel but facilities torn down

Family run hotel. We arrived AT&T he hotel to find out that our family room is actually located about two blocks away. We have to drag all our luggage along the street.

We then arrived at our room, which is ok, but nothing to brag about. The room was still in cleaning when we arrived, although we arrived around 2-3 in the afternoon. We put down our things and went for a walk. The staff mentioned that the phones are not working and that if there is anything we need, we can go to reception (which is two blocks away).

We went back and forth as we noticed that the ventilation was down in toilets, and that the washing machines broke down and even has some stagnant water that smells stink. We accidentally put our clothes in without noticing the water inside and had to throw away our clothes.

When we told the staff, they told us that service will only come in 3 days and we can get our clothes to them to wash, free-of-charge.

The following morning we took our clothes over and the staff told us that if we take more clothes in, they will have to charge us. What?

We just did not argue and decided to stay and check out without trying to cause any troubles. But we will definitely NOT recommend this to others.

10/10

Exceptional

11 Jan 2014

Kali

Perfect location

Very happy with my choice.The hotel is very close to U3 orange line
If you want to walk is 15min from Opera house. Located on shopping street. Clean, quite,safe.

6/10

Pleasant

02 Jan 2014

Gina

We booked nonsmoking rooms

Our rooms were nonsmoking rooms and labeled as such. Check in was fine with rooms in good condition. After a day of touring and return, one room smelled heavily of cigarette smoke (vents?). We told the desk about this problem and it was noted. However, nothing was done or no compensation offered. The next night my daughter had to switch rooms with my husband to sleep because the smell was worse. Again the desk was unconcerned when informed a second time. I would not recommend this hotel for non smokers.

6/10

Pleasant

11 Dec 2013

Susan

Good location

Old European hotel, close to great shopping. Room was very dated, and the one bed had a broken mattress. There is a lift, but you must go up 6 steps to get to it. Reception is on the first floor, through a maze of corridors. Didn't try the breakfast - can't comment.

4/10

Poor

19 Jul 2013

Dan

Great location but poor accommodations

We had the double rooms sleeping 4 (rooms 19 and 20). The rooms faced a very busy and noisy street. The air conditioning did not work and the breakfast was meager.

8/10

Excellent

23 Jun 2013

Hans

Good value

Had the 3 hottest days with over 32oC in June, but the rooms were A/C, great feature for this type of hotel. Breakfast was excellent too.

Family

8/10

Excellent

16 Jan 2013

Verified traveler

It ticks all the boxes for me

I wanted somewhere handy for the station, the U-bahn, and the places I wanted to go during my one-night stay. It was comfortable, reasonably priced, and the modest breakfast suited me perfectly. I've stayed there twice and will do so again.

8/10

Excellent

27 May 2012

Chris

A nice stay in Vienna in May 2012.

I chose this hotel because of its central location (close to the museums quarter) and it was competatively priced.The hotel was clean and tidy although a bit now needs to be spent to sharpen up the decor based on the room I was in.Always found the staff friendly and responsive to any questions I had.Overall I would be quite happy to return to this hotel however I would rate it as a superior 3 star hotel rather than 4 star.

10/10

Exceptional

26 May 2012

Meg

Great Place in Vienna!

This was the perfect place for my stay in Vienna. It's roughly equidistant to both the train station and the city center, with a metro station stop). We had a wonderful visit. The staff were all superb and incredibly eager to assist. The hotel is tremendously secure. Our room was huge. The bathroom was remodeled and lovely. The closet had a safe. The TV had cable news stations in english. And, their breakfast is great; they provided us with a caraffe of the best coffee we tried in all of Vienna.

We absolutely LOVED this hotel. If you are looking for a place with a 24 hour concierge and turn down service, this might not be your place, but if you are looking for a rather spacious, friendly, authentic experience, you MUST stay here. Our stay was fabulous! (In addition, they held our luggage after we checked out, giving us the opportunity to continue exploring the city! Wonderful hotel!

8/10

Excellent

30 Apr 2012

Sturgay

İntercontinental pension

We liked it very much but room very small We paid 155 euro per night too much for a pension otherwise location perfect but a pensoin not a hotel so should have been cheaper Staff nice They gave us coffee pot and coffee ...Very close to museums and Nashmarkt

Partner