elaya hotel vienna city west, Trademark by Wyndham

Austria , Vienna
VIENNA, Webgasse, 23
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100 reviews shown

8/10

Excellent

01 Jan 2026

Maralisa

Excellent location, close to 2 train lines and Mariahilfe street.

Leisure Partner

8/10

Excellent

23 Dec 2025

Martina

Location was 10/10.The breakfast was a OK.
Rooms carpet had stains that are possibly from bleach or cleaning products. Looked very disgusting.
No water in the fridge, nothing but 2 glasses there in fact.
It was ok for the 1 night i needed.

10/10

Exceptional

31 Oct 2025

YUKA

The room was very clean and comfortable. Access to the city was easy, and the staff were very friendly. Mr. Email at the reception was especially helpful and gave me sightseeing advice, making my stay in Vienna enjoyable. Thank you very much.

Leisure Self

10/10

Exceptional

19 Oct 2025

Luminita

Few minutes walk to u bahn, very quite area, clean and cozy room

Leisure Self

8/10

Excellent

06 Oct 2025

kegham

Generally clean, amenities and responsive staff

Leisure

6/10

Pleasant

05 Oct 2025

Christina

Bad Service

Nothing around

Friends_and_family Family

10/10

Exceptional

17 Sep 2025

ladimer

great area and excellent service

Leisure Family

4/10

Poor

17 Sep 2025

Anastasiia

The room was filthy: the carpet was covered in stains, and the soundproofing was awful—every noise from the street and corridor kept us awake. For a supposed four-star hotel charging such a high price, this is absolutely outrageous!
The booking process was a nightmare. We reserved a room with two separate beds but got one with a single bed, with the staff claiming two beds were “not guaranteed.” They insisted the hotel was fully booked, but that felt like a blatant lie! At breakfast, half an hour before it ended, we were the only guests, and the parking lot had just a few cars. Seriously, that’s your “full occupancy”?
The key cards worked only sporadically, forcing us to constantly trek to the reception. There, we faced long queues and staff so slow it seemed like their first day. Every question led to a 15-minute phone call, only to hear, “There’s nothing we can do.” Fifteen minutes for an excuse? That’s just mocking the guests!
When we, exhausted, asked to cancel the second night, they coldly replied, “You can check out, but no refunds.” The breakfast was abysmal, with the bare minimum selection of food imaginable and worn-out chairs that looked like they belonged in a cheap diner, not a four-star hotel.
Dirty rooms, terrible noise, unreliable key cards, lies about bookings, and indifferent staff made our stay unbearable. elaya hotel vienna city west is a waste of money and nerves. Vienna has plenty of better hotels that actually respect their guests.

Leisure Family

8/10

Excellent

28 Aug 2025

Soner

Good location. Easy to access.

10/10

Exceptional

20 Jul 2025

Kristine

This was a great hotel option for those looking to save money. The room was simple, but clean. The bathroom had a full tub and the beds were comfortable. The add-on breakfast was very good and a cheaper option than most area cafes. It was nice to start the day with a large meal that lasted us until dinner time. The hotel is located two blocks away from the Mariahil Strasse shopping street, so there are tons of restaurants to chose from for dinner. It's also just two blocks to the nearest subway stop and then just two stops from the center of town. Super convenient for sightseeing. I would recommend this hotel to budget conscious tourists.

Leisure Family

6/10

Pleasant

29 May 2025

Satvinder

service and location was very good

Business

10/10

Exceptional

17 May 2025

Jessica

Great value! Really well located and easy to get anywhere in the city from the hotel.

The bed was comfy and the AC worked really well to keep the room cool.

My only complaint would be that the carpet in my room was pretty gross and stained all over.

Leisure Self

10/10

Exceptional

25 Dec 2024

Jilei

the front desk guy in midnight is super nice and supportive

8/10

Excellent

25 Sep 2024

Ka Fung

Our superior bedroom had hugh bed and very comfortable to sleep on. Quiet location and local supermarket \"Billa\" is within 5 minutes walk. Walking distance to underground. But the room carpet is disgusting with lots of stain and greasy around dressing table. Luckily I bought a pair fitflop to walk around. The shower head is broken, riser can't adjust the height. The most disappointed is breakfast bar. We had Sunday leftover fresh fruit because pineapple and apple turned brown. Cucumber was dry. Not enough mini bread or crossiants but the waitress was friendly and helpful. She told the kitchen staff and cooked more at 9:30am. All the cakes were dry on Monday and Tuesday. Wednesday served the same food but more quantity because they had a large group came in.
Definite not worth £16 breakfast. We felt they are on tight budget and not many option to choose. Only served 1 choice of slice bread. Not fresh juice, they are cheap squash. All cakes are not honemade. No English tea in restaurant, no decaffeinated coffee or non dairy milk option.
No kettle in the bedroom.

Partner

6/10

Pleasant

12 Sep 2024

Theodore

This place was average in all respects. Clean enough, but stains on the carpet and scuffed up walls, places where a picture had obviously fallen
Etc. Nothing to turn me away but was obviously steadily declining from neglect over time and lack of upkeep.
The room was ok, bathroom was cramped but the room itself was larger than you’d expect from an eu hotel. There was only one English channel on the tv - sky news, but you’re not coming to Vienna to watch tv.
I paid for breakfast included and when checking in they said as much, but the next morning I was not on the list and had to pay for a dismal breakfast. Save yourself and don’t pay for breakfast here, plenty of cafes within a few blocks that have much better food. I disputed this charge when checking out and the clerk was very uncooperative. Left a very bad impression as I checked out, this review would probably have been a lot better if they’d waived the charges.
Location is ok, there are restaurants and cafes around, and a main shopping street a couple blocks up you can follow to the main tourist area, about a 25 minute walk.
Overall this is a passable hotel at an ok price, but I’d expected a bit better.

Leisure Self

6/10

Pleasant

21 Aug 2024

Stefano

A 3-star stay in a different hotel

We stayed in what seemed to be a different building from the \"real\" hotel elaya, we had to take a corridor to the back of the building for a lift to our room. The room was branded with another hotel name, clearly a 3-star hotel given the condition of the furniture, lack of amenities and the poor service (2 days wait for an iron). Breakfast buffet okay but not many choiches,

Partner

4/10

Poor

19 Aug 2024

Marina

The rooms are modern and very clean.

However, service was almost non-existent. Staff constantly sitting in the courtyard smoking rather than assisting guests. Coffee station in the foyer out of order and judging from the sign, it has been non functional for a long time.

10/10

Exceptional

05 Aug 2024

devi

Very nice stay

8/10

Excellent

02 Mar 2024

Charles

Good place and service. Room needs better soundproofing and more English language TV programs, however.

Leisure Self

8/10

Excellent

06 Jun 2023

Verified traveler

Comfortable safe lodging with helpful staff

Reception staff were very helpful and patient with any and all questions I had. Daily housekeeping was reliable. The free coffee machine was a welcome respite as well as the tea packets. Location is convenient to a subway stop and area is very safe.

Self

6/10

Pleasant

20 Dec 2022

REUVEN

nice stay.
problems at shower

Partner

10/10

Exceptional

06 Nov 2022

Alan

Great! Clean, minimalist and reasonably priced. Perfect for a few days in Vienna for someone travelling light.

Leisure Self

10/10

Exceptional

30 Oct 2022

Eric

Helpful staff close to train subway and shopping

Leisure Partner

10/10

Exceptional

28 Oct 2022

Cherrelyn

Perfect place to stay in Vienna.

Leisure Friends

6/10

Pleasant

24 Oct 2022

Khalid

The room was clean with a modern bathroom and great wifi. My main issue was that although it is stated that the room is airconditioned, the air-conditioning was in fact turned off. When I asked about this I was told that it was because summer was over, despite it being a warm Autumn. The personnel at reception where able to find a fan for me but it would not work, I informed of this the following day, they got me another fan which also did not work! I tolerated the stay with the windows open, but the noses from the street is considerable. Luckily I had early morning appointments so the noise acted as an alarm clock. Although everything else about the hotel was good, I believe the switched off air-conditioning system constitutes false advertising.

Business_and_leisure Self

6/10

Pleasant

23 Oct 2022

Grisel

The hotel looks nice but the carpet was too dirty and not a good location, it was far from center

Partner

8/10

Excellent

12 Oct 2022

Kenneth

Great spot. Very friendly staff. Fab coffee machine. Bathroom a bit dated however.

Leisure Self

10/10

Exceptional

02 Aug 2022

Lourdes

Artful and comfortable ;)

Beautiful hotel with a very artistic vibe and amazing helpful staff, oh and they have free bikes to use and great coffee and tea.

Partner

6/10

Pleasant

27 Jul 2022

Leonardo

AC no work very well

Air conditioning no cool at all

Friends_and_family Family

10/10

Exceptional

03 Jul 2022

Philippe

Everything was great. Strongly recommended.
Only the coffee machine in the lobby was not working all our stay.

Partner

8/10

Excellent

11 Jun 2022

Sogol

Boutique six hôtel review

The hotel was clean and close to the subway.

Self

10/10

Exceptional

02 Jun 2022

Charles

Clean and modern hotel close to public transport, shopping and dining

Business

8/10

Excellent

18 Nov 2021

Verified traveler

Great Stay

The hotel was clean, quiet and comfortable. Nothing fancy, but perfect for our needs. Close to public transportation and shopping.

Friends_and_family Family

8/10

Excellent

23 Oct 2021

Verified traveler

Great location, friendly staff. Rooms are a bit dated, Carpet needs a refresh, but overall clean and cozy. We were upgraded to a suit which was great and had a cute balcony. You can get bicycles for free. Unfortunately they did not have a size suitable for our teens. Complimentary coffee machine in the lobby was great! Definitely recommend.

Friends_and_family Family

10/10

Exceptional

05 Sep 2021

Todd Anthony

I liked having a mini-refrigerator in my room.

10/10

Exceptional

30 Aug 2021

Avanel

Beautiful and warm space

This hotel was by far one of the best hotel I’ve stayed at. The atmosphere was very welcoming, it was close to transportation and attractions and the people who worked at the reception were so attentive and warm. I will definitely stay at this hotel again. The ladies always knew what drink I wanted in the morning and evening, that’s a lot of paying attention to details. The room was clean and even had a table for personal use. The bed was comfortable. Thank you guys for a wonderful stay.

Self

10/10

Exceptional

29 Aug 2021

Dor

Best hotel in vienna

The hotel was amazing!!!
The room was fantastic!!
The crew were helping and understanding!!
We enjoyed out stay and definitely going to be staying there again!
And also… the location and phenomenal!!
Its really
Close to the shoping center!

Partner

10/10

Exceptional

16 Aug 2021

Verified traveler

Very well located to public transportation can easily get anywhere in Vienna or Austria (I went to Salzburg) from this location

Leisure Self

8/10

Excellent

02 Aug 2021

Verified traveler

Friendly, competent, well-located in a neighborhood I like.

Leisure Self

8/10

Excellent

30 May 2021

Verified traveler

Excellent hotel, location and staff!
The \"Expedia\" experience is less fun as they didn't mention breakfast was not included.

Business Self

8/10

Excellent

21 Feb 2020

Jean-Yves

Ticks all the boxes

Very good location. Spacious and quiet room. Delicious breakfast. A+++

Partner

8/10

Excellent

12 Feb 2020

Verified traveler

Clean, central and quiet location

Self

10/10

Exceptional

24 Dec 2019

Verified traveler

Nice Christmas vacation in Veinna 2019

Well we were looking for a hotel, not expensive, yet good and centrally located. it's 400 meters off mariahilfger strasse . the U3 metro line is the same distance from the hotel (on the main srtrasse mentioned above).
the hotel seems new. very big room for me and my wife. indoor closet, safe, coffee capsule machine etc.
the breakfast is very good.
In the lobby they have a coffee-tea machine you can drink all you want.
Wifi very strong.
If you need to park your car they have an underground parking.
We left in the evening so storage of our luggage was very easy
When we attended the receptions with questions they were very generous.
They have as a very small selection of beverages and snacks should you feel like having something in the middle of the night.
The main street has everything: shops, good restaurants, hot dog stands, pizza, little supermarket etc.
Excellent by all means

Partner

10/10

Exceptional

10 Dec 2019

Richard

Great hotel and good service. However my room was not spacious or luxurious as the photos. When I made a comment to the front desk, they responded with “ were not responsible for our marketing team .”when I asked about arranging a car transfer to airport they said to come down and they’d call a taxi. They had a framed signed featuring this service in the desk

Business

2/10

Poor

05 Nov 2019

Hassan

Stay away

Staff were not helpful. Balcony was covered in cigarette buds. Not happy

Partner

10/10

Exceptional

31 Oct 2019

sarah

it was pleasant and excellently located by the main shopping street and near metro stations and other transportation facilities. the place was nice and clean, breakfast was good and staff very helpful and friendly. i recommend and would definitely revisit.

Leisure Partner

10/10

Exceptional

19 Oct 2019

Daryl

Great value stay in Vienna.

This is a clean and modern hotel located near but not in the busy Vienna city center. Great price for this city and great location near train and subway stops. Staff were friendly and helpful. There is a 24 hour coffee machine in the lobby. Tour tickets can be purchased at the front desk. Parking for a fee is conveniently located in hotel lower level. Our room was comfortable and air conditioned. Breakfast was very good!. We were very happy with this hotel choice in Vienna. Highly recommend.

Partner

8/10

Excellent

11 Oct 2019

Salma

Good location, room is convenient for 2 persons, internet is good

Business

8/10

Excellent

31 Aug 2019

Verified traveler

The location was very close to the shopping and has an excellent loopy that has coffee machine for 24 hours.

The air condition for one of our room was not cooling.

Leisure Family

2/10

Poor

16 Jun 2019

Verified traveler

Worst experience ever. Don't take it.

The hotel deserves less than 1 star not 4 stars. The hotel has a bad services. The air condition was so bad. I had three rooms and only one room has good air condition. We changed two rooms twice and all have the same problem. They sent the technician and he said this is the best we can do and it's in max. If you are looking for a sauna room this is your choice or maybe it's only good in the winter. The rooms has a phone but it's only for design, the telephone jack is broken so you need to walk all the way down to the reception to ask. The cleaners get inside the room really early like around 8ish without getting permission so don't surprise if the cleaners are cleaning above your head while you are sleeping. The hotel has coffee service in the lobby 24/7. The hotel's location is not bad. The ladies in the reception are the worst, the guys are much better. I DON'T RECOMMEND THIS HOTEL AT ALL.

Family

10/10

Exceptional

16 May 2019

Trung

Great hotel in a quiet setting right next to chic shopping streets. Staff was very helpful and welcoming. Hotel decoration is unique. Room is nicely appointed. Excellent experience.

8/10

Excellent

05 Apr 2019

Verified traveler

Nice, clean and friendly staff, but my room was very noisy especially with traffic up and down ALL corridors.

Leisure Self

10/10

Exceptional

13 Mar 2019

Militza

Amazing location

Amazing location, the only downfall is very bad lighting in the bathroom so it’s very hard to do your makeup routine. Other then that, spot on! Would come back to this hotel when in Wien next time

Friends

8/10

Excellent

18 Dec 2018

Verified traveler

Great breakfast! Not as close to downtown as I had originally thought, but easy metro.

Family

6/10

Pleasant

08 Nov 2018

Great location, awful WiFi

Great location - just off one of the main shopping districts in Vienna, superior rooms are the equivalent of a normal hotel room. Main downside is that the WiFi is awful (almost non-existant).

Partner

6/10

Pleasant

13 Jul 2018

Verified traveler

Property was ok not that great, Wifi speed close to nothing, just 0.03 Mb down and 0.01 Mb up. My international roaming was better than this.

10/10

Exceptional

13 Jun 2018

Verified traveler

Hotel was near to main shops area and undergrounds/trams.

10/10

Exceptional

16 May 2018

Barbara

We really enjoyed our stay here. We reserved a suite which was quite spacious. We enjoyed the garden and sometimes brought food and wine home with us in the evening and enjoyed a picnic. The location was quite convenient, a very short walk to the metro.

10/10

Exceptional

03 May 2018

Belen

Very nice!

Great experience. Very close to supermarket, restaurants, shopping and subway station. Staff was very friendly and helpful. The courtyard was a great bonus to sit and relax after a long day of walking around the city. The free coffee and popcorn at the lobby was very nice. I’ll definitely stay there again in my next trip.

Friends

8/10

Excellent

19 Apr 2018

Verified traveler

Recommended

A very nice hotel for a decent price in an excellent location!

8/10

Excellent

25 Mar 2018

Geoff

Excellent Location Hotel - close to underground

Arrived mid afternoon on a Saturday, nice friendly welcome and modern looking hotel in quiet side street. I would recommend this hotel, it seems to have a lot going for it, including an excellent breakfast, quiet rooms and close to one of the main shopping streets and the underground.

There is free coffee and hot water in the lobby.

10/10

Exceptional

24 Mar 2018

Verified traveler

Art

Friendly and helpful staff. Clean. Cozy. Modern.

10/10

Exceptional

23 Mar 2018

Daniela

Perfect service, very comfortable,amazing location

Newly renovated, modern, 2 minutes away from Maria Hilferstrasse, 20 min walk from Museum Quartier. Great bars and nice restaurants around. For low cost travelers, the hotel is very well priced, varied, tasty free breakfast included, supermarket Billa is right next to ot, the room has a mini fridge.Cheap but nice eateries near by as well. For the ones that meedagood night’s sleep, the bed is very relaxing and comfortable. Non stop hot water, heating and air conditioning, no extra pay needed. Very quiet hotel as well.

8/10

Excellent

16 Mar 2018

Verified traveler

Excellent hotel for the money we paid for it.

The hotel's location is pretty much within walking distance of the beautiful centre of Vienna along the Mariahilferstrasse,and also within 10/15 minutes from West train station from were we caught the bus to go back to the airport for 13 euros for 2 return tickets!The staff at reception can't do enough for you and the variety of food for breakfast in the morning and the staff(all girls)were excellent.The room we slept in was very clean,with a large and comfortable bed.All in all we are very happy and would definetly go back to this hotel!

10/10

Exceptional

13 Mar 2018

Niki

Great location, great value for money! Extremely helpful staff! Made our stay most enjoyable, will be back!

Family

8/10

Excellent

17 Feb 2018

Patti

Clean and modern

Enjoyed our stay at this clean, modern hotel. Lovely staff, nice breakfast including various meats, cheeses, cereals and fruits. Only complaint was that our shower drained so slowly we were left standing in a puddle.

10/10

Exceptional

05 Jan 2018

Luis

Nice boutique hotel

The place is really nice and good value for the price. Bed too small though.

10/10

Exceptional

29 Dec 2017

Ana Boutique ARThotel

awesome staff, location and comfort

it was really great. the only thing i missed was room service in case i wanted a sandwich due to the fact that everything closes too early in the town and chips and sodas are not enough when you are hungry.

8/10

Excellent

10 Dec 2017

angie

Better communication

Tea and coffee facilities 24hrs as no facilities in roo.. didnt know until checkout. No bar as stated on intanet. Helpful staff but not told above unfodtunately. Gave us a latwr checkout that helped our trip. The beds are quite hard but very clean room and hotel. Breakfast v. Good.

6/10

Pleasant

06 Oct 2017

Emmanuel

Good hotel but for the mattress

The mattresses are really not good : thin and you feel the metal parts.

6/10

Pleasant

18 Sep 2017

maribeth

Overall ok with breakfast.

Breakfast was terrific. Location wasn't great. Too far out. Room was ok could have been cleaner.

Partner

8/10

Excellent

28 Aug 2017

Vladimir

Good hotel

Overall this hotel was a good choice. Excellent location and neighborhood. Good breakfast. Good appearance. The only comment is carpet is getting old.

Partner

10/10

Exceptional

10 May 2017

Verified traveler

Good value for Vienna

This was convenient, easy and good value. It was quiet, even though I faced out onto the street.

10/10

Exceptional

23 Nov 2016

Joao

Good choice and very close to metro.

Very good hotel and very well located.
The reception staff is very helpful and checkin process was very quick.
The hotel is very close to one of the most famous shopping streets.
Also a few stops away from the arena where concerts happen.

Partner

8/10

Excellent

25 Oct 2016

Kevin

Good location, no-frills hotel

It is perfectly located for me. Has good breakfast, internet, and a decent bed, etc.

6/10

Pleasant

20 Sep 2016

Terence

Good hotel for the price paid

The breakfast is good and the overall experience when compared to the price you pay is very good but the bar is bland and lacks any sort of character

Partner

10/10

Exceptional

26 Jul 2016

Quetura

Everything was perfect I would definitely stay here again!

Partner

8/10

Excellent

17 Jun 2016

Brodie

Great hotel at a great price!

Great hotel, breakfast was good and wifi also included. The hotel is less than 5 minute walk to the u bahn and a large shopping street with lots of bars and restaurants. The only downside was no tea making facilities in the room. I would highly recommend this hotel!

Partner

6/10

Pleasant

29 May 2016

Verified traveler

Room was on 1st Level, meaning barely off ground Level in the inner courtyard (not good for Security)
Breakfast was as expected and good. More or less bare minimum of everything.

8/10

Excellent

21 May 2016

Aaron

Great stay for anyone

No complaints. Very nice staff, rooms very modern and wifi was great. Morning breakfast was perfectly fine for a quick bit before work. Plenty of restaurants and shops very close by. Gym just around the corner.

10/10

Exceptional

17 Feb 2016

Martin

Great stay

We got a room with balcony even though we haven't ordered one. It was very nice, bed was pretty hard (which I like), bathroom was clean and large, breakfast was just awesome! Location is great - 3 minutes to shopping street, many nice restaurants with reasonable prices around. If I come back to Vienna, I'll definitely return to Hotel 1060 again.

Partner

10/10

Exceptional

22 Jun 2015

travel bob

Super place with modern setting.

Rooms was large and clean and bright. Good bed, very clean bathroom with shower large enough for 2!!!! Wi-fi , lobby bar, inside court,large breakfast room. Gluten-free available upon request. Grocery 2 min. Subway 4 min. 20min. Walk to downtown. (Circle) Staff very Nice & helpfull.

8/10

Excellent

16 Aug 2014

Verified traveler

Good Vaule for money

Pleasent hotel with very good brecfast (buffet). Nice staff very friendlly and helpfull. Only one negative. Rooms are not clean/made up every day..even if we left label to do so.

Partner

8/10

Excellent

14 May 2014

Wandering

Certainly the funkiest looking hotel room of my trip so far. It was a very spacious room for what it is.

If you are driving as I am, its not the easiest hotel to find in a rabbit warren of ever changing one way streets.

8/10

Excellent

06 May 2014

Decent Stay

The hotel is conveniently located, accessible by U-Bahn. Nice breakfast spread. The rooms can be cleaner..

8/10

Excellent

25 Apr 2014

Dave1967

Excellent Stay

This hotel was excellent. Right off the main shopping street and only a few metro stops from the Easter markets. Definitely recommended.

8/10

Excellent

13 Mar 2026

JOAO AUGUSTO

Café da manhã com poucas opções, banheiro muito abafado sem ventilação direito, Wi-Fi não funcionava direito. Mas para uma estadia rápida vale a pena

Partner

10/10

Exceptional

11 Mar 2026

catherine

Hôtel spacieux
Bien situé proche d’une station de métro, des commerces et des possibilités de restauration
Petit déjeuner copieux et varié

Partner

6/10

Pleasant

18 Jan 2026

Martin

Good value for money, location, but poor breakfast.

Leisure Family

6/10

Pleasant

10 Nov 2025

Sabine

Das Zimmer war groß, das Bett war recht gemütlich. Es war ruhig und recht sauber. JEDOCH: ca.1/2 Stunde vor Check-In kam die Nachtricht einer Umbuchung aufgrund eines technischen Problem auf das Schwesterhotel im 1. Bezirk. Für uns ein Riesenproblem, der Standort des Hotels wurde bewusst so ausgewählt und kurz vor unseren Termin sollte alles geändert werden. Ein Anruf im Hotel führte zu nichts, es hat niemand abgehoben. Ein Anruf im Schwesterhotel führte ebenso zu nichts, da die Person am Telefon nichts verstand und ständig das Zimmer stornieren wollte. Da wir ohnehin schon fast da waren, sind wir ins gebuchte Hotel gefahren, um herauszufinden was los war. Dort wäre genug Personal gewesen, um besagtes Telefon abzuheben, jedoch bestand da wohl kein Interesse. Check-Ins wurden ganz normal durchgeführt und so fragten wir uns, was denn das große Problem sein kann. Es war dann klar - schlichtweg Überbuchung! Als wir der Rezeptionistin erklärt haben, dass wir nach dem Geschäftsessen um 3 Uhr früh nicht durch halb Wien fahren werden und das Hotel aus gutem Grund hier gewählt haben, meinte die Dame, dass man doch mit öffentlichen Verkehrsmitteln fahren kann. Natürlich! Ich fahre gerne 35min mit dem Nachtbus, obwohl mein gebuchtes Hotel um die Ecke des Lokals ist. Eine lächerliche Rückmeldung! Glücklicherweise hat sie sich dann recht rasch um die Umbuchung anderer Gäste bemühlt. Als jedoch Nachts die Zimmerkarte nicht funktionierte war der Frust schon sehr groß... Sehr schade!

Business Partner

10/10

Exceptional

08 Nov 2025

Jan

It was a great hotel,the room was very clean and the staff was very friendly and kind,and breakfast was great too,and it was close near the shopping street Mariahilfer Straße,thank you very much,I recommended it to everyone,when I'm back in Austria again I will definitely book it again

With kind regards

Jan van Beek

Leisure Self

8/10

Excellent

06 Nov 2025

Sandra

Cafe da manha

Friends_and_family Friends

10/10

Exceptional

06 Nov 2025

Eric

Das Hotel hat einen guten Eindruck hinterlassen. Einzig der Toilettendeckel war leider etwas lose. Dass der erste Hund kostenlos ist hat uns die Wahl dieses Hotels erleichtert.

Leisure Pet

10/10

Exceptional

03 Nov 2025

Silvio

Boden ist schon etwas in die Jahre gekommen, Bad war sauber.
Nur auf Wunsch wird wird das Zimmer gemacht und Handtücher gewechselt. Standard erst nach 3 Tagen.
Frühstück sehr reichhaltig uns frisch.
Personal sehr freundlich und zuvorkommend. Gesamteindruck gut.

Leisure Family

8/10

Excellent

04 Oct 2025

A G

Good experience during check in and check out;
The pillow was too flat and not supportive.
The breakfast selection was limited, and the bread was very hard and seemed to be from previous days.

Friends_and_family Family

6/10

Pleasant

18 Sep 2025

Marianne

Kedelig morgenmad

Da vi ankom kl 23.30, viste det sig, at ingen af de udleverede kort kunne låse os ind. Så måtte vi hele vejen ned fra 4. sal og få receptionisten med op, så han kunne låse os ind med sin nøgle. Kedelig morgenmad. Juice er ikke kold. Bacon er kogt. Buffet virker snasket. Kaffen fra maskinen er fin. Der blev ikke gjort rent under vores ophold. Værelse og bad var fint. Vi boede i afdeling B.

Partner

2/10

Poor

18 Sep 2025

Yaniv

The dining room was absolutely unacceptable. There were no vegetables, no cheeses, and the breakfast was not good. I would not recommend it under any circumstances.”

Partner

10/10

Exceptional

10 Aug 2025

Adolf

sehr schön und sauber

6/10

Pleasant

18 Jul 2025

Susanne

Huoneen avaimet eivät toimineet , koodattiin uudet avaimet ja nekään eivät toimineet. Jouduimme vaihtamaan huoneen toiseen ja respan työntekijä onnistui lopulta avainkortilla avaamaan tämän toiseen huoneen oven. Olimme toivoneet rauhallista huonetta ja nyt päädyimme kadun puolelle, kun ekaa huonetta ei saatu auki ollenkaan. Tapasimme käytävällä muita asiakkaita ja heillä myös avain ongelmia. Respan työntekijä ei edes pahoitellut vaan oli vain tympääntyneen oloinen. Huone sinänsä ihan ok, aamiainen myös. Aamiainen ei kovin runsas. Mielestäni kolmen tähden hotelli.

Leisure

8/10

Excellent

25 Jun 2025

Stefan

Der Safe im Zimmer ließ sich nicht öffnen. Habe dies kurz nach der Ankunft gemeldet. Der Techniker hatte schon Feierabend, sollte aber am nächsten Tag danach schauen. Dies ist aber nicht passiert.
Ansonsten gutes Hotel, zentral gelegen, gut mit der U Bahn zu erreichen.

Leisure Self