Name: Ibis Wien Mariahilf
Address: Mariahilfer Gurtel, 22-24, Vienna, 1060, AT

4/10

Poor

19 Jul 2026

Sagar

Pros:Location was excellent ..very close to public transport. The front desk staff is excellent.

Cons:
The AC was not working throughout our stay and outside temperature was 80-90F. The front desk did provide fans.
The shower drain was not draining very well.
The lights

10/10

Exceptional

14 Jul 2026

Batyr

Excellent location, service and hotel.

Self

10/10

Exceptional

16 Jun 2026

Christopher

Clean room, friendly staff and good breakfast but it would be nice if they have laundry facilities.

Family

8/10

Excellent

08 Jun 2026

Desmond

The property is well located and clean. It is barebones in terms of amenities. What I missed most is the safe and iron. Like other Ibis hotels rooms are smaller in comparison to hotels in the same catergory.

Partner

10/10

Exceptional

30 May 2026

Monika

Breakfast excellent, which is important as no coffee machine in our room; staff very helpful with poor working AC; parking in garage a big plus too. Would definitely come here again.

Partner

10/10

Exceptional

29 May 2026

Wei Cheng

Clean room, friendly staff, convenient location

Business

10/10

Exceptional

25 May 2026

Marie Josée

Bonne literie, bon lit et oreillers.
Bon petit déjeuner.
Personnel aimable.
Et vraiment bien situé, certain tram en face de l'hôtel et tram et métro à 5 minutes de marche a la gare de l'Ouest . De là on va partout dans la ville.
Et le boulevard de l'hôtel à quelques minutes à pied magasins et boutiques.
Nous avons été très heureux de notre choix

Partner

8/10

Excellent

16 May 2026

Benchun

Good place and good staff.

Friends_and_family Family

8/10

Excellent

01 May 2026

Maureen

Convenient location and decent overall for a few days. Reception staff were friendly and lovely. Easy to get around via the metro and trams! However, we felt that it was lacking in amenities. The hair dryer was easily the worst one I'd ever used. Laundry is an extremely overpriced service, so we ended up having to go to a nearby laundromat. There's no fridge or kettle or iron so I definitely wouldn't recommend it for a long stay.

Partner

10/10

Exceptional

26 Feb 2026

Mohamed

The stay was comfortable.

Self

4/10

Poor

06 Jan 2026

Jillian

Room carpet is filthy. Towels with holes. Evening desk staff fighting with kitchen staff at front desk. Only saving grace was the feont desk staff morning of checkout. He was so pleasant

Leisure Family

8/10

Excellent

01 Jan 2026

Aline

Staff was great

Leisure Family

10/10

Exceptional

27 Dec 2025

Batyr

Everything was wonderful: a great room, delicious breakfast, friendly staff, and a perfect location.

Business_and_leisure

6/10

Pleasant

12 Dec 2025

Janak

Below average rooms and facilities.

Leisure Partner

4/10

Poor

04 Dec 2025

Gillian

The breakfast was the best thing about the hotel.We would no stay thereor recommend it as it was so very cold in the room and the decor did not enhance the room at all .We have stayed in various Ibis Hotels but this is the worst one we have experienced. Very dissapointing indeed.

Leisure Friends

10/10

Exceptional

03 Dec 2025

Victoria

Decent location (right by the tram), the room was very nice, we had a good time!

Leisure Family

10/10

Exceptional

30 Nov 2025

Claire

It was nice and clean, a little older design but still nice and functional. It was a bit loud while trying to sleep. The staff was very nice and accommodating

Friends_and_family Family

2/10

Poor

16 Nov 2025

ronald

The ac did not work and the room was hot,
Could not sleep with the window open because of police sirens all night

Leisure

8/10

Excellent

19 Oct 2025

Prema

Staff were super helpful. Restaurants and shops nearby, public transport easy snd on the Big Bus route. Hotel room basic with everything i needed, and comfy bed. Clean comfortable and great view. Great hotel for price. Enjoyed my stay.

Business_and_leisure Self

6/10

Pleasant

23 Sep 2025

Thomas

Very basic and worn hotel with a wonderful breakfast offering that was appreciated. The rooms had worn carpeting, uncomfortable showers, and no mini-fridges, but we enjoyed access to the city during a warm sunny early fall weekend. There was no room cleaning or fresh towels during our three night stay. Check in was well handled.

Business_and_leisure Partner

10/10

Exceptional

21 Sep 2025

Nusrat

Beautiful view and convenient location

Or was a short walk to westbahnoff and Mariahilfer strasse (main shopping street). Nice location and friendly staff. Room ic lean and with view.

Self

8/10

Excellent

15 Sep 2025

Nigel

Its handy for the shopping area

Self

8/10

Excellent

09 Sep 2025

Younghui

The room has a great view & it is clean. A good location! I enjoyed staying at this hotel. It would be nicer if there is a mini refrigerator, an electric cattle, and cups. I was surprised not finding them.

Partner

6/10

Pleasant

24 Aug 2025

Julie

I expect decent hotels to have tea or coffee facilities in the room. This didn't. Apart from that it was ok.

Leisure Friends

6/10

Pleasant

20 Aug 2025

YOOMI

The room was clean and the hotel staff were quite friendly, but it was very inconvenient that there wasn’t a single trash bin in the room. The view outside the window was unpleasant and messy, so I had to keep the curtains closed during my stay. Personally, I wouldn’t really recommend this hotel.

Leisure Family

8/10

Excellent

10 Aug 2025

Fiona

Breakfast was great

Business

10/10

Exceptional

18 Jul 2025

Tara

It is a great hotel with in walking distance to everything!! The woman bartender at the Gunter restaurant was awesome

Leisure Family

8/10

Excellent

08 Jul 2025

Merce

We had a good stay here. Our only complaint is that I paid a higher rate to include breakfast and it was disappointing!
Every morning there were 2 flies over the food! First morning, I took food from the bottom (untouched by the flies), the other two mornings I could not so had coffee and left. My daughter didn’t even go again after the first morning.
That was awful!

8/10

Excellent

21 Jun 2025

Nicola

I enjoyed my stay. It was a quick stop in Austria and the property facilitated this well.

Leisure Friends

10/10

Exceptional

13 Jun 2025

Marwan

It was a great experience. Recommend stay there again.

10/10

Exceptional

11 Jun 2025

Diana Jean

The staff is nice and friendly. The area is near on shops & resto.

Leisure Self

4/10

Poor

27 May 2025

Ann

Hotel was under renovations we had to walk around to find the entrance.
Room has no safe, no fridge. It’s more like a dorm room. Too busy at the reception and restaurant area.

6/10

Pleasant

12 May 2025

arialys

Convenient location, hotel okay

Leisure

8/10

Excellent

24 Mar 2025

Etleva

Location is very good and staff is very polite.

Leisure Family

10/10

Exceptional

03 Jan 2025

MIGUEL

Everything you need to visit Vienna.

Leisure Partner

4/10

Poor

21 Dec 2024

Osman

Unpleasent and unprofessionell checkin. There is a hygene certifcate from 2020 on reception desk but it looks line from an ancient age dirty. Street noise is directöy coming to room. Bad isolation.

Partner

10/10

Exceptional

09 Dec 2024

nathan

Good location. Nice clean hotel. Reasonable price

Good location. Nice clean hotel. Reasonable price

Partner

6/10

Pleasant

30 Nov 2024

Khatia

Nice location close to the shopping street and subway.

8/10

Excellent

15 Oct 2024

Verified traveler

Vienna in five days!

Room was very basic but comfortable. Staff was helpful and professional. Close to many restaurants. Hop-on Hop-off stop right outside hotel lobby was very handy.

Partner

10/10

Exceptional

12 Aug 2024

Zuka

Excellent

Leisure Friends

8/10

Excellent

22 Jul 2024

Margarete

No options for a different breakfast, only for a buffet style

Leisure Self

8/10

Excellent

13 Jul 2024

Anna

Good price and good location

The room was ok, it appeared clean. It would have been good for the drinking glasses to be cleaned/replaced. The bed was comfortable for the price you paid. However there was no kettle to boil water. There was also no safe so the room did not feel secure.

Partner

8/10

Excellent

15 Jun 2024

Harvey

Great location (once I worked out the quickest walking route and how to avoid the roadworks!) Room facilities good - no complaints.

Leisure Self

10/10

Exceptional

28 May 2024

Batyr

Great hotel

Business

2/10

Poor

11 May 2024

John

Never treat your guests like this

The check in was awful. I have managed hotel receptions and I currently work for a company that books travel and accommodation and I have never seen anything like it. If that is how the staff treat guests, they are in the wrong job. The room needed some attention and the traffic noise was grim. Barely got any sleep at all. Based on the service and the sleep factor, this hotel is grossly overpriced for what it offers. I could never recommend this property.

Self

8/10

Excellent

07 May 2024

victoria

Convenient and affordable accommodation with plenty of food and transport options within walking distance.

Leisure Partner

8/10

Excellent

02 Apr 2024

Elizabeth

The staff and hotel were great. It was very hot in the room, during the winter, due to absolutely no air flow without the window open. However, being on the front side of the hotel, you’re on the main road, so it was incredibly loud with traffic and construction going on ALL night. Bring ear plugs. Other than being noisey, it is a great place to stay!

Leisure Partner

10/10

Exceptional

25 Jan 2024

jason

It was a nice hotel well located for Vienna and all it’s sights breakfast was great 👍

6/10

Pleasant

25 Dec 2023

Jose T

Not enough lighting in the room and the carpet was very dirty

Friends_and_family Family

10/10

Exceptional

07 Dec 2023

Gary

Chose this hotel based on price and other good reviews.

It’s a nice hotel, a bit basic but comfortable and good for what you pay.

I had a 9th floor connecting apartment with a bedroom and lounge area (that I presume converts to another bed) with great views over the city. Loads of room for a solo traveller.

Despite it snowing the room was lovely and warm and the bed was comfy. Coffee pods were provided (no tea for the Brits!!) and a couple of bottles of water. Smart TV was all German but could stream Netflix from my phone.

I ate in the restaurant once, which was delicious and decent portion sizes. I also spent one evening in the small bar which was nice and well priced.

I was visiting for the Christmas Markets. Had a 72hr travel pass and there was a tram stop right outside the hotel, the HOHO bus stopped at the door and the U3 line and Westbahnhof station were a 5 minute walk away. Or it was a 40 minute walk to the city centre down the Mariahilferstrasse shopping street. Very convenient.

It was a great base for what I wanted to do at a price I was comfortable paying.

I would stay here again.

Leisure Self

8/10

Excellent

28 Nov 2023

Stephen

Great location for main shopping street, took train from the station 4 euros each and used the underground the rest of the way to the hotel, was easy. wanted 65 euros for airport based taxi ride. Taking advantage of tourists. Hotel is fine. Breakfast has a good selection of cold buffet it’s the hot food that’s not great but it’s handy so used it for our stay. Used the hotel for dinner twice about 15 euros each and was good, tried the goulash which lovely, bar is decent too and not expensive, on the whole I did not find Vienna anymore expensive then any other big city I’ve been too including the UK Worth a visit

Leisure Partner

10/10

Exceptional

29 Oct 2023

Ekaterina

Ibis Wien Mariahilf is a nice hotel in a central location. It is close to the underground and in area with lots of shops and restaurants.

The staff is nice and helpful. Rooms are also really comfortable with nice views. Breakfasts are not bad either. Highly recommended!

Leisure Family

10/10

Exceptional

15 Oct 2023

Maricela

I was in room 1006 x5 nights. The location was perfect, very walkable with good public transportation. I felt very safe walking around even after nightfall. I didn't choose the breakfast option so I can't account for that. The room was very spacious, shower floor was a bit slippery so I made use of the safety handle. The only downside: the sink would back up when I brushed my teeth and nobody wants to see that. All in all, the view from my room made the sink problem ok. I would definitely recommend!

Leisure Self

10/10

Exceptional

03 Oct 2023

Wendy

Very welcoming lobby and staff. The breakfast was excellent and worth the price.

Leisure

4/10

Poor

27 Sep 2023

Flavio

Mr. Escobar helped me when I arrived. He wasn’t friendly. Also he assigned me a room with an AC that didn’t work. Next morning I asked a cleaning staff lady and she called for repair. A worker came and apparently fixed the AC but still didn’t work. I was too tired and wanted to focus my time getting around the city rather than complaining and wasting time. Will never comeback to this hotel. On the other side, most employees are friendly and helpful. Breakfast food wasn’t the best. I also had dinner at the restaurant and dinner has good

Leisure Self

10/10

Exceptional

16 Sep 2023

Anita

Very clean, quiet with spacious room. Got on an airport bus and 2 stops and I was in the area 5 minutes walk to the hotel. 3 stops of U3 to get to city centre. Very convenient. Didn’t have breakfast there so can’t comment

Leisure Self

8/10

Excellent

11 Sep 2023

Albert

Likes
Good views of the city skyline from the higher level rooms
Conveniently located close to WESTBahnhof
Mariahilferstrasser, Vienna’s most famous shopping street is nearby
Easy to get around by train or on foot to explore around vicinity.

Dislikes
- old style air-conditioning/cooling system is not responsive
- The ibis current hotel and room decor are a little dated (looks like 70’s/80’s style). It could be updated to the new ibisSTYles standard to attract more customers, given its location and size of the premises.

Business_and_leisure Self

10/10

Exceptional

31 Aug 2023

Pedro

Na

10/10

Exceptional

28 Jul 2023

Emily

Great location! Nice staff. My room keys stopped working a few times but it was easy enough to get a new one from the staff! Loved my stay

8/10

Excellent

04 May 2023

Marcus

VIENNA

the only issue was no safe in room and air con unit did not cool the room
overall room was ok and clean
beds comfy and shower worked well
close to the tram and station
overall good value for money and would use again

Friends_and_family Family

10/10

Exceptional

04 Oct 2022

Dzintars

This hotel is located near the Westbahnhof and shopping street that leads from the Westbahnhof direction city center. Hotel is in a good condition, room was clean and bed comfortable. Just bathroom could be a little bit larger. Hotel staff was very nice and helpful. We will stay again here once visit the beautiful Vienna next time.

Leisure Family

10/10

Exceptional

10 Sep 2022

Kutiel

excellent team just Perfect

Leisure Friends

6/10

Pleasant

18 Aug 2022

Adel

The air conditioner isn't working properly.. The room service didn't come to clean the rooms

Friends_and_family Family

10/10

Exceptional

15 Aug 2022

Alan

Great for a short trip

I've stayed at the Ibis a number times before so know it would be clean we'd get a good breakfast. We weren't disappointed.

Partner

10/10

Exceptional

24 Jul 2022

Rodolph

perfect location

10/10

Exceptional

22 May 2022

Marketa

My second stay here and I’ll stay again next time I’m in Vienna.
Location is excellent, room simple but clean with everything you need, very generous breakfast. Helpful and friendly staff.

Leisure

10/10

Exceptional

30 Apr 2022

Ernst-Günther

Time here has gone here too quickly.

Amazing

Self

8/10

Excellent

22 Mar 2022

Mark

Helpful staff and a good breakfast buffet.

Leisure Self

8/10

Excellent

26 Dec 2021

Verified traveler

Parking awful, screeched my car descending from parking and too small.

Partner

6/10

Pleasant

23 Nov 2021

Wendy

Good Value

Overall OK place to stay. Our purpose being in Vienna was to visit the christmas markets, that were all possible to walk to (20-40minutes), or a short Uber
Staff were friendly and helpful.
You get what you pay for so no complaints.
Rooms were clean and warm, although the road noise in the rooms facing the church was very noisy.
Did not read the room details with enough care. There are no tea and coffee making facilities in the room.

Friends_and_family Family

10/10

Exceptional

19 Nov 2021

ARLEN

Amazing hostess

Partner

8/10

Excellent

10 Nov 2021

Chris

Comfort convenience and affordable

Very good ..comfortable and convenient ..wine and beer served ok but could be better...but a super choice anyway

10/10

Exceptional

06 Nov 2021

Geraldine

The location was great! The staff is really nicd and helpful. Room cozy and clean. Totally recommend.

Leisure Partner

10/10

Exceptional

04 Nov 2021

Rita

Every thing is good 👍

Partner

8/10

Excellent

15 Sep 2021

Sylviane

De ligging. Kort bij openbaar vervoer. Wegens corona werden de kamers niet gepoetst

Leisure Friends

8/10

Excellent

02 Sep 2021

Altin

Not sure if I will return.

It was acceptable.

Business

2/10

Poor

15 Oct 2020

Graham

One ofyhe most unhelpful

Friends_and_family Family

8/10

Excellent

14 Jan 2020

Daniel

The location is great, the room was small but had a coffee machine in it. Also the bed was very comfortable. The hotel is missing a personal touch, but it was good experience overall.

Leisure Partner

10/10

Exceptional

29 Dec 2019

eyal NOA

Gre hotel

Perfect hotrl. Great location. Just put refregrator and it will be perfect

Friends_and_family Family

10/10

Exceptional

17 Nov 2019

Verified traveler

VAL 1 AIRPORT BUS SO NEAR THE HOTEL, THE MARIAHILFSTRABE SO NEXT TO THE HOTEL, ROOMS BIG, COSY AND DAILY HOYSEKEEPING.NO MINI BAR OR ANY OTHER AMENITIES

Leisure Family

10/10

Exceptional

19 Oct 2019

Verified traveler

Good value hotel

Great hotel in a great location near the shopping street Mariahilfer. The museums and Stephan platz are about an hour of pleasant walk. We received 2 quite large rooms for 3. One of the rooms was facing the Main Street so very noisy at all hours. The other room facing a back street was less noisy. No amenities in the room except for soap. The bathroom seems dated, a bit of mold in the shower and the shower doors are in need of replacing. But overall we had a great stay. The breakfast is wonderful with plenty of variety. We had a great stay!

Family

10/10

Exceptional

18 Oct 2019

Verified traveler

Staff very friendly and very helpful. Breakfast good

Friends_and_family Friends

10/10

Exceptional

14 Oct 2019

Verified traveler

Near the tram and it is easy to get around. The room is clean and comfortable.

If you are a light sleeper, make sure your room is not facing the street because you can hear the tram noice.

Leisure Friends

10/10

Exceptional

05 Oct 2019

Rima

I like everything, frendly staff, good location, cleanest

Business_and_leisure Family

8/10

Excellent

10 Sep 2019

Gradinaru

Good for traveling

Small parking lots. Owerall all was great.

Family

8/10

Excellent

07 Sep 2019

Morkos

Comfy room

The room was getting cleaned everyday. Very comfy beds. The reception person I dealt with when checking in wasn’t the friendliest person you can meet but nothing bad.

Self

10/10

Exceptional

29 Aug 2019

Verified traveler

A good deal

very close to train station and nice room

Friends_and_family Family

8/10

Excellent

24 Aug 2019

Verified traveler

Location is perfect, but rooms are not clean, they really need renovation

Partner

8/10

Excellent

19 Jul 2019

Verified traveler

Value for money

Location is good. Close to Westbahnhof and U Bahn. Just few mins walk to shopping street. There are lots of restaurants. However, compared to other places of Ibis Hotel. This Ibis is in a old condition.

8/10

Excellent

18 Jul 2019

Abdulaziz

First day in Vienna

Good hotel very friendly staff,, the best in this hotel is the view is just amazing,, we were in the 12 floor & our room has a great view

Family

4/10

Poor

13 Jul 2019

Philip

Rude Receptionist

The receptionist who checked us in Mr Escobar was very rude and unhelpful . He began our interaction with arrogance and contempt , then did the bare minimum when answering our questions and seemed uninterested and bored in his work . This really made us feel uncomfortable and soured the beginning of our visit to Vienna entirely .

Partner

8/10

Excellent

11 Jul 2019

Chua

Clean beds with minimal toilettries.
WestBahn station about 5 min walk away that Has variety of food outlets.

Leisure Family

8/10

Excellent

05 Jul 2019

Sardar

Yes

Thank you for all

Friends

6/10

Pleasant

25 Jun 2019

Verified traveler

The location was great and walkable but there was no facilities in the room such as safe box or kettle.

Leisure Partner

8/10

Excellent

25 Jun 2019

Verified traveler

Short but enjoyable stay

Two things I liked about this hotel - location and staff! Just across a tram stop and right around the corner of Westbanhof and Mariahilferstrasse. Well, staff is superb. Special shoutout to Markus who was really helpful to our group during check-in. Thank you for an enjoyable stay!

Family

4/10

Poor

23 Jun 2019

Verified traveler

AC was broken in this hot days

so we got a room for 3 and bath room was small but water pressure and water temperature was really good! I really like it.
but the AC was broken so I called the front and they said “oh sure we’ll bring you the other AC” they didn’t even tell us when we checked in about the broken AC but they knew it was broken. and what they brought to our room was a small fan. of course it doesn’t help! we stayed 2 nights and it was no good. just too hot and humid in the room. if I knew they don’t have AC working in the room I wouldn’t book in the first place. it was way too expensive to stay without the AC. they could’ve change our room too. I’m very disappointed.

Friends

10/10

Exceptional

05 Jun 2019

Sebastian

Its Hotel just outside of town with a tram and Metro station to get where you want to get to. Great room, great restaurant and freindly staff with high speed internet. What more you need?

Business_and_leisure Self

8/10

Excellent

05 Jun 2019

krishna

The hotel was value for money. Reception staff were very helpful and friendly.Public transport of all kinds and airport bus next to the hotel.
Unfortunately the hotel is located in a very run down area of Vienna which did shock me!

6/10

Pleasant

28 May 2019

Cherie

Uncomfortable underlay

Uncomfortable underlay could hardly get to sleep cause of it all being crinkled up

Partner

8/10

Excellent

26 May 2019

Verified traveler

The staff were excellent, as was breakfast. The room was clean and comfortable.

The noise from the road made sleeping a bit difficult and it wasn't as central as I would have wished.

Leisure Family