Name: Westbahn Hotel
Address: Pelzgasse, 1, Vienna, 1150, AT

8/10

Excellent

02 Jul 2026

Keisuke

Staff are great. But breakfast was a bit expensive for me.

Family_with_children

10/10

Exceptional

29 Jun 2026

WILLIAM

Excelente hotel, muy limpio y cómodo, hacen la limpieza a diario, ubicado a pasos de la estación de tren y tiendas.

Family

6/10

Pleasant

23 Jun 2026

Julia

Interesting front desk staff.

8/10

Excellent

23 Jun 2026

Ryan

Location was convenient for getting around Vienna.

Friends

8/10

Excellent

15 Jun 2026

samantha

Room was a good size for a solo traveller, air conditioning leaked water all night, this did become annoying and i had to put a towel on the floor to soak up the water. It was obvious this has happened before as the floor was quite soft in this area.
Good location round the corner from the train station with easy transport links into the city. Breakfast was ok

Self

10/10

Exceptional

02 May 2026

Bryan Dexter

Clean, wide and tidy room, helpful staff, free tea and coffee, close to train station. will book again if coming back to Vienna

Family_with_children

8/10

Excellent

21 Apr 2026

Rebecca

A good spot for catching the train, and seeing sights. I would recommend getting a bus pass if you don’t feel like walking a long ways. The 1 star loss is because of how much you can hear the other rooms and clunky lock system. I always hate when there’s no secondary lock on the door since idk who on staff have keys.

Self

10/10

Exceptional

11 Mar 2026

luis

good

10/10

Exceptional

17 Feb 2026

luis

clean and good location

Self

8/10

Excellent

17 Feb 2026

Frances

Room was very clean and staff were nice.

Business Self

8/10

Excellent

04 Dec 2025

Timothy

Wonderful staff, breakfast, and facilities. Great breakfast buffet. Very clean place.

Partner

6/10

Pleasant

07 Nov 2025

Huseyin

Very small room, convenient location

Business

10/10

Exceptional

01 Oct 2025

Jordan

Lovely staff and room, just what we needed and easy to get from center of town using public transport.

Leisure Partner

10/10

Exceptional

01 Sep 2025

Leo

Nice and comfortable family suite with much needed privacy. Fulfilling breakfast. The only downside is a steep staircase and the small elevator with a 2-person capacity. But I guess there's nothing can be done about that due to how the building is constructed. The staff is friendly and the area is good. Close to a main shopping street with a supermarket right across the street from the hotel and very convenient to transportation. There's metro right across the street and also a big tram network. It was very convenient to get to the main train station from the hotel on our last day as we were leaving Vienna. And the hotel is a short 15-minute metro right from the very heart of the historical city center.

Leisure Family_with_children

10/10

Exceptional

08 Aug 2025

Esteban

Excellent hotel in excellent location

Amazing place just a few steps from the Westbahnhof

Self

10/10

Exceptional

13 Jul 2025

Fergal

Stay at Hotel Westbahn

A lovely place and in a good location. Retro old style hotel but the rooms are very modern.

2/10

Poor

06 Jul 2025

zahra

This hotel doesn't good and don't serve breakfast.

Leisure Family

6/10

Pleasant

01 Jul 2025

Andrea

Good location

Hotel is OK, close to the Stadhalle and good conectiom to the centre.

Friends_and_family Friends

4/10

Poor

17 Jun 2025

John

The hotel is old and has no aircon.

10/10

Exceptional

11 Jun 2025

Ryan Yuuki

Had a great time. Very clean and great service. Friendly and attentive staff. Great location to public transport. Will definitely stay again!

Leisure

6/10

Pleasant

31 May 2025

Junitha

Close to train

Leisure Self

10/10

Exceptional

05 May 2025

Marlon

Lose to train statio

Leisure Partner

10/10

Exceptional

23 Apr 2025

Joe

Hidden in plain sight

I highly suggest direct instructions regarding location. Literally at crossroads of major rail and trolley service. Minutes from attractions and shopping

Self

8/10

Excellent

17 Apr 2025

sandeep

Nice room and good facilities

10/10

Exceptional

27 Mar 2025

Aric

Didn’t spend a lot of time in the room, bit it was good for my trip!

Leisure Self

10/10

Exceptional

21 Mar 2025

celso

Great location, comfortable and clean room. Breakfast very good

Friends_and_family Family

10/10

Exceptional

17 Jan 2025

Donal

Excellent hotel in a great location. Bus direct from airport to westbahn train station which is across the road from hotel. 4 stops on the u bahn to city centre. Good breakfast

Friends_and_family Family

10/10

Exceptional

04 Dec 2024

My

Breakfast is decent. Few minutes to walk the train station. Super convenient. Enjoyed Stephenplatz nearby.

Leisure Partner

10/10

Exceptional

13 Nov 2024

Brian

Very pleased with my stay

Very quiet tasty breakfast very nice staff

Business

10/10

Exceptional

15 Sep 2024

Brian

Very convenient

Leisure

8/10

Excellent

04 Sep 2024

Kern

The airconditioning was broken during our visit. Else everything was good

Leisure Partner

6/10

Pleasant

04 Sep 2024

Bradley

Average plus

Showers are very small, elevator is tiny and claustrophobic but people there were very nice. Close to big train station is good. Breakfast was very good!

Partner

8/10

Excellent

27 Aug 2024

Waseem

Fair and Good Short Stay

Average hotel, good for short stay. Old hotel but clean.

Friends_and_family Family

10/10

Exceptional

20 Jul 2024

Perla

Very nice for a 3-night stay

Leisure Self

8/10

Excellent

13 Jul 2024

Novelin

I booked this property for 8 nights since it's close to my friend's place. I'm so glad I did because it's just a short walk from the train, bus station, and subway. The place is clean and the staff are incredibly friendly. I didn't see any difference with the VIP access since I got one bottle of water per stay and that's the 8 nights I'm here. Vienna has potable water so you can refill it anywhere. Breakfast is included in my stay and it's worth it , I have so many options to choose from. In terms of location and accessibility, I highly recommend it!

Leisure Self

10/10

Exceptional

08 Jul 2024

Gudrun

Thank you for a smooth and warm welcome at 4am!

10/10

Exceptional

16 Jun 2024

Ricardo

Really good place and safe close to the metro station

Leisure Family

6/10

Pleasant

15 Jun 2024

Christopher

The air conditioning in 3 rooms didn’t work.

Leisure Family

8/10

Excellent

10 Jun 2024

Agnes

Great location. Within 10 mins walk to main transports stations. A large supermarket is just cross the road. Staff at the front desk was really helpful. Luggage storage was free of charge.

Leisure Family

10/10

Exceptional

22 May 2024

Elaine

After many stays I still like the convenience and the great breakfast. Affordable and excellent service

Leisure Self

6/10

Pleasant

06 May 2024

Arthur

Very good for cost benefit, but for sure it has seen better days. Rooms have been a little refurbished but you still notice the old aspects of the building (elevator of only 2 people, old doors, access with key instead of keycard, uneven floor). At the same time, room was very clean, breakfast was good and the location by the Westbahnhof is for sure a plus. In my opinion, this is a good hotel for a short stay (3 days max) when “chilling in the hotel” during the day is not something in your plans. It is also very good if your arrival/departure from Vienna is with the trains on the Westbahnhof (one of the reasons I chose this). I also think if you book with more time in advance (2-3 months for off season) you will find better options for the same price.

Leisure Self

10/10

Exceptional

19 Jan 2024

Verified traveler

A little fat from the city center in the winter. During summer it's 30-40min so not bad. Close to train station and comfortable rooms

Self

10/10

Exceptional

28 Dec 2023

Evangjelia

Great staff, lovely stay!!

Has been a great stay! Staff is so friendly and professional, let me
Check in early as the room was ready. Assisted with some special enquiries lovely stay!

Self

8/10

Excellent

18 Dec 2023

Sarah

Great little hotel. Close to the train station and public transit

Leisure Self

8/10

Excellent

15 Nov 2023

Liliana-Emilia

The hotel is close to the bus and metro, you can easily reach any direction you want.
It isn’t very modern, but it’s clean.

Leisure Family

8/10

Excellent

18 Oct 2023

Isabella

Location.

Leisure

8/10

Excellent

29 Sep 2023

Barry

Older hotel, my room was small but had everything I needed and clean, Staff was helpful, centrally located.

Leisure Self

10/10

Exceptional

06 Jul 2023

Shneur

Westbahn Hotel exceeded our expectations! For an extra 20€ they allowed us to check in at 9am and for a little extra we enjoyed their wonderful breakfast! We checked out before breakfast several days later and they packed us a small breakfast to go. There was also a 24/ hour espresso/ latte machine in the lobby. Highly recommend u stay here. Train station is right across the street

Leisure Family

4/10

Poor

22 Jun 2023

RAJDEEP

Elevator not working entire 3 days i was there. Had to walk up 3 floors , not worth it

Self

10/10

Exceptional

08 Jun 2023

Elaine

Always love to be back to this quaint and lovely hotel. Super friendly service. Easy access from the Westbahnhof and wonderful breakfast.

10/10

Exceptional

04 Mar 2023

Daniel

Great hotel in good location

Our stay was for 4 nights. The hotel is in a good location 3 minutes walk to West Bahnhof railway station which has good transportation connections to city and other places of interest.
although the hotel on the main road there is no noise from road traffic.
The staff are very friendly and keen to assist you, the breakfast is a cold or hot buffet fresh and plenty of selection of food. The bedroom was satisfactory cleaned regularly there is a small lounge in the lobby which is pleasant to sit in, free coffee all day too
Free WiFi in bedrooms there is a airport bus that runs from the airport to Westbahnhof station too 40 minutes any hour

Partner

6/10

Pleasant

26 Feb 2023

Matthew

Location is easy access to train station and Vienna. Breakfast is great. Rooms are disappointing - hallway is downright scary.

Leisure Family

10/10

Exceptional

09 Feb 2023

Chloe

Short and sweet

I stayed for 2 nights with my 14 year old son. We were comfortable, the whole place was clean, breakfast was tasty and there was a nixe variety of options, the staff was lovely. The room was a bit overly warm at times, but we were able to open the windows for air. I requested separate beds and they accomodated us without fuss. All in all a great stay.

Friends_and_family Family

8/10

Excellent

16 Jan 2023

Sadaan

A clean and simple budget hotel located right across from Westbahn station.

Leisure Partner

8/10

Excellent

04 Jan 2023

ventura

Nice and recommendable stay

Hotel is on perfect location. Breakfast very good. Room and overall building conditions are ideal for the price paid.

Friends_and_family Family

8/10

Excellent

22 Nov 2022

Verified traveler

Room is tiny but fine condition. Some equipment in the room seems a bit outdated but still good environment with no noise and warm heater. It's very close to Westbahnhof with great connection to the city center by U3 subway. Breakfast is fine especially you don't need to go out during the winter stay. The staff is nice and helpful

Partner

10/10

Exceptional

12 Nov 2022

Osvaldo

Location location location
Very good breakfast but overall is the hotel staff that makes the difference, they’re all nice
Thank you staff

Leisure Partner

8/10

Excellent

13 Sep 2022

Branislav

Nice

Nice for short visit,good breakfeast,polite stuff.

Friends_and_family Friends

8/10

Excellent

04 Aug 2022

Talitha

Good: Great breakfast, friendly staff, large room, good bed.
Less: warm rooms, no airconditioning, a lot of noise from the street.

Leisure Family

8/10

Excellent

01 Aug 2022

Carlos

Bien pero falta el aire acondicionado

Leisure Family_with_children

10/10

Exceptional

13 Jul 2022

Hannahgrace

The hotel is right next to Westbahnhof and is in the city center. The place is quiet. They offer free coffee and tea and the receptionist is very friendly and ready to answer your questions.

Leisure Partner

10/10

Exceptional

12 Oct 2021

Maxim

Great hotel near Westbahnhof with good breakfast

Great hotel near Westbahnhof. Breakfast was excellent. There is also free tea/coffee in reception area. Room was decent size. The only things that I would improve: lighting in the room (it was pretty dark even with lights switched on), the bathroom door in my room was damaged, toilet flush was getting stuck. However, overall it's an excellent hotel and I would stay there again.

Self

10/10

Exceptional

08 Oct 2021

Marcos

I loved it.

Self

6/10

Pleasant

06 Oct 2021

May

It was good

Business_and_leisure Family

10/10

Exceptional

06 Oct 2021

Mark

My Vienna trip

Great place and location 18 tram main railway station straight to hotel u3 straight to centre of city ,hotel is great value would stay again and is next to west bahnhof so loads of food outlet’s and a Lidl over the road

Self

10/10

Exceptional

13 Sep 2021

Maria

Very nice hotel, clean and spacious room, modern ans nicely decorated. Not in the center but very well connected by meteo and tram to everywhere

Leisure Partner

10/10

Exceptional

24 Oct 2020

Chantelle

Amazing. Staff was very helpful. Would definitely stay again.

Friends_and_family Family

10/10

Exceptional

04 Mar 2020

Robert

Hotel staff were very helpful and lovely. Perfect and quiet area close to the city centre.

Leisure Partner

6/10

Pleasant

30 Jan 2020

Verified traveler

The property location is very good, there is easy access to Metro, eating joints etc...Hotel is clean.However, no room service is available.

Leisure Self

4/10

Poor

07 Jan 2020

Verified traveler

Parking not available. Reception insist we go to another parking garage and come back with taxi or uber to the hotel

Friends_and_family Family

8/10

Excellent

12 Dec 2019

Ahmed

Perfect location, but needs some tweaks

What's I liked:
- The location is perfect, just across the Westbahnhof train station.
- Room is clean and comfortable although it was a small single room.
- Hotel have free coffee amd tea at the ground floor at any time in the day or night.
- Staff are friendly.

What I didn't like:
- The safe in my room was tiny, doesn't fit any laptop at all. Although on the website it says the safe laptop compatible (check photo)
- Only one pillow available in the room! When I asked for another one they said they ran out of pillows and I need to ask early next day to check if they can get one from a room that checked out!
- Would be better to have key cards for the rooms instead of traditional keys.

Business

10/10

Exceptional

09 Oct 2019

James

location was great across from the WestBanhof, good access to ground transportation and shopping

Leisure Family

10/10

Exceptional

07 Oct 2019

James

Location is great, next door to the city's westbanhof. Shopping district within walking distance, public transportation within 5 minutes walk. Airport bus to and from the westbanhof on the hour and half hour.

Leisure Family

8/10

Excellent

01 Oct 2019

Steve

Close to transport connections

Just two minutes from the station and the U-bahn and still close to the centre but far enough faway to make the price much more reasonable, good value for money, recommended.

8/10

Excellent

21 Jun 2019

JENNIFER

EVERYTHING great but the lack of air conditioning was difficult!

Friends

10/10

Exceptional

15 Jun 2019

Manoj

24-hour free coffee is the most brilliant guest/friendly idea in a long time. Lovely arty room. Great breakfast, just the pictures can’t capture it. Great location at Wbf station/ ubahn/tram and bus. Plus supermarket and even high-end shopping just next door. Free computer printouts, very helpful staff. They provided fans in hot season. Just need to check on the corridor lights, sensors are iffy. Otherwise

Partner

10/10

Exceptional

02 Jun 2019

Verified traveler

Well situated right across the train station. Minutes away from shopping And restaurants. Super nice staff and great breakfast.

Leisure Self

8/10

Excellent

11 May 2019

Jodi

Nice hotel

Nice hotel and close to metro station. A bit of a walk though to Old City Centre. Good service.

8/10

Excellent

02 Apr 2019

Verified traveler

Clean and neat. Breakfast is good. Petty but use the space efficiently.

Leisure Family

10/10

Exceptional

25 Mar 2019

Verified traveler

Perefect location. Friendly and helpful staff. Very clean rooms and good breskfast. Highly recommended.

Leisure Partner

8/10

Excellent

06 Feb 2019

Charles

Good for exploring Vienna

Great location to explore from with the Westbahn transit hub so close. Hotel good value for money and we enjoyed our stay.

Partner

10/10

Exceptional

29 Jan 2019

Ibrahim

Home away from home

Pleasantly surprised with the hotel art decor. Very cosy. After a hard day sightseeing you feel the hotel ambience very welcoming. Like home. Plus the 24hr coffee machine. What more can I say.

Partner

10/10

Exceptional

17 Jan 2019

CHENG-WEN

Comfort Rapid access

From Saturday noon tilll Tuesday noon spent l excellent stay almost like home. Renovation from the ancient style hotel hyper next to West Bahnhof, parquet floor within my single room separated door from bathroom which has more sound proof. There’s no boiler but in the lobby there’s two machine à volonté 24/24. Staff super friendly for those three shifts and of course the buffet breakfast.It’s a MUST choice as for budget trip or comfy city trip weekend choice! Must come back in summer!

8/10

Excellent

09 Oct 2018

Caroline

Comfortable, convenient for transportation

Good breakfast, spacious rooms. The bathroom had an occasional unpleasant smell (not produced by the user).

Family

10/10

Exceptional

08 Aug 2018

Steven

Arthotel ANA Westbahn, Vienna

The hotel is located across the street from the Westbahn Train and underground Station. It is very convenient to hop on a metro and ride a few stops to center city Vienna. There are many restaurants and shops close by. The reception staff were all friendly and helpful. Although we didn't use them, there were 6 bicycles for guests to use on a first come basis. The breakfast provided was excellent: fresh fruit, several types of bread, crossans, and jams, cereals, scrambled and hard boiled eggs, meats cheeses, tomato, cucumbers, cream cream cheese spread, shreaded beet and carrot salad, juice, and of course coffee. The mosmost amazing thing this hotel offered was an android phone in our room that we could take with us to use free of charge for Google Maps, internet search, and phone calls.

Partner

6/10

Pleasant

01 Aug 2018

ML

The hotel is well located, close to the railway station and subway connections, also a big mall with food court. However, the lack of air-conditioning in the rooms makes the stay very unpleasant, especially in the middle of summer. The elevator is too small and accommodates at most 3 people.

6/10

Pleasant

01 Aug 2018

Zoki

No air condition, room overlooking the street noisy. Breakfast ok, on arrival they stated that all guests have a free breakfast but we were charged 18€ on checkout.

6/10

Pleasant

11 Jul 2018

kam

Is nice close to attractions

It’s hard to sleep without AC, especially when the fan in my cabin had broken down. I would like to give applaud to the reception/catering staff who had given us great help throughout.

8/10

Excellent

28 May 2018

Ka Man Carmen

Good service

Glad that they can lend us the bike for cycling free. But no airconditioner at room and poor wifi connection.

Partner

8/10

Excellent

29 Apr 2018

Verified traveler

great location, but no air conditioning.

Steps away from the train station.
However, there's no air conditioning in the room. My stay was on a very hot April night, in the midst of a heat wave, n I had to keep the windows open. The windows faced the main road and I could hear the traffic in the room.

8/10

Excellent

16 Apr 2018

Suzana

Nice hotel, near metro stations and towns center

Hotel is located near west rail and metro station, but its not noise. Also, you can use tram or walk to the center of town. Staff are very nice and kind.

8/10

Excellent

22 Mar 2018

Verified traveler

Nice hotel with perfect location

The hotel is comfortable, the guys in reception was so helpful especially Mr.Nero.
The location is perfect near Mariahalf , very famous shopping street.
The room was small for 3 persons. So it is recommended mostly for couples.

8/10

Excellent

09 Feb 2018

Francesca

Nice hotel

Friendly staff always helpfull.
The hotel it self is cosy and easly connected to a lot of turistic places in Vienna.
Loved the free coffee machine 24/7.
The only thing we missed out was a smoking area that due to the weather condition (snow and 0° C) would have been really helpfull.

10/10

Exceptional

25 Dec 2017

Jure

Great hotel, would choose it again

A clean and very quiet room, friendly staff, a small safe and small fridge (empty, without the minibar nonsense) and a tasty breakfast every morning - excellent in every way. The location was also good with U-bahn connections to important sites.

Family

10/10

Exceptional

07 Oct 2017

Verified traveler

Good location and clean

Near to west station and Mall of the station.
Near to Bus station.

8/10

Excellent

14 Aug 2017

Janie

Clean and quiet but Wi-Fi not working at all.

Our only complaints were there was no air conditioning and it was quite warm but I did have a fan for us which helped a lot. The other complaint was we asked for a wake up call because there was no Wi-Fi for us to use our phones and they did not call us. it was a large spacious room, quite clean, and otherwise very acceptable. Very quiet.

Partner

10/10

Exceptional

24 Jun 2017

Verified traveler

Pleasant stay

Location is great. Very close to West Station with shopping mall. The room was newly furbished. The hotel arranged a sofa bed for my 3 years old but we didn't use it. The two single beds are spacious for us.

Family

4/10

Poor

03 Dec 2016

Lucille

Room heater doesn't work so we had to ask for extra blankets. But staff is friendly and accommodating

Family

8/10

Excellent

08 Oct 2016

Andrew

Airport easily accessible on public transport