Name: Hotel Kaffeemuehle
Address: Kaiserstrasse, 45, Vienna, 1070, AT

10/10

Exceptional

20 Jul 2026

James

Good location.

10/10

Exceptional

29 Jun 2026

Alexandra

Clean. Exactly like the pictures. Perfect for solo travellers

Self

4/10

Poor

22 Jun 2026

Lianys

This hotel is not good for
Summer. The room was very hot and they do not provide or have a fan. Also, the bathroom is not for XL people they will not fit inside the shower.

Family_with_children

10/10

Exceptional

19 Jun 2026

AYCA

👏👏👏

6/10

Pleasant

16 Jun 2026

Lynn

The staff was great with check-in and helping give advice and directions. The room showed definite wear and tear with the shower and toilet workable but with some issues. There is no fan or AC so it would get pretty hot in the room. The location was close to public transportation which was really convenient to get downtown. There was a market and a few restaurants nearby which was also convenient.

8/10

Excellent

29 May 2026

Amina Benatti

The neighborhood was quiet and convenient to public transport. Bed was very comfortable. It’s an old building so there are no bells and whistles with your stay here.

Partner

8/10

Excellent

15 May 2026

Madeline

The hotel is in a cute part of town and the staff are a great help, the rooms are clean for the most part and they are good about leaving your things as is.

Partner

10/10

Exceptional

27 Apr 2026

Milena

Clean room, nice and polite staff.

6/10

Pleasant

16 Apr 2026

Lily

Everything is simple

Family_with_children

8/10

Excellent

12 Apr 2026

Stephen

The room was clean and comfortable as advertised. The free wifi was not available in our room and the elevator was tiny. We otherwise it was a great affordable place in Vienna.

Family_with_children

10/10

Exceptional

25 Mar 2026

Daniel

The hotel staff were the most friendly and helpful staff we encountered on our multi-country trip. The hotel breakfast was ample and well worth the price. Room was clean and quiet, which actually surprised me given the tram runs in front of the hotel. Convenient to the main transportation lines in Vienna.

Partner

10/10

Exceptional

19 Mar 2026

Tom

Clean room, polite staff. Just thin walls so quite noisy in the night

Self

10/10

Exceptional

27 Jan 2026

Cem

Everythink was good. All of staffs perfect

Friends_and_family Family

4/10

Poor

27 Jan 2026

Renata

Very rude staff member at check-in. The dark haired lady did not want to locate our reservations in her system. 2 rooms under my name and 1 under my wife's name (same surname) for our group of 15. Suggested I call Expedia to sort out after telling me they have different room configuration than I had booked. Once located the confirmation then checked in however 1 room had a broken bathroom sink causing water to flood there bathroom and into the bedroom. The staff said no one was available to look at or fix it. No other accommodations were available and no other options were given. Breakfast was a good selection and tasty.

Leisure Family

10/10

Exceptional

26 Jan 2026

Henryk

Super

2/10

Poor

11 Jan 2026

Stefan

The shower holder was broken, what I realised after being woke up by the people passing by the hallway. You also hear your room neighbours snoring and when the room next door got clean it felt like they had opened up a construction side. Do they have to clean on Sundy morning 09:00 AM?!?!
Anyway, after reporting the shower issue and demanding an other room with a working shower which the staff refused I hope this hotel gets overhalled as soon as possible since it was taken over.

I can not recommend this place in any way, they just squeeze the last bucks out of it and they really don't give a ...

Business

4/10

Poor

08 Jan 2026

Viktoria

Stayed for 1 night before heading to Salzburg. Self check in after late arrival was pretty easy. Got very odd room, a bit creepy honestly. Windows going out to some kind of closed walls patio with what looked like emergency stairs, no view at all. Felt like basement, and felt not safe there. The beds were o.k. May be we were out of luck to get this specific room. I guess the normal room with a normal view would have change the whole experience. The service at the reception was good, check in and out quick and friendly.

Friends_and_family Family

6/10

Pleasant

29 Dec 2025

Kristina

The staff was very friendly and helpful. The location is also good. Parking in the parkhouse right next to the hotel for a daily rate of 19€ was very convenient.
The room was clean but the furniture was very run-dun and decrepit. The bathroom seemed to be the only thing that was renovated lately. For 1 night okay but overall overprized for the conditon of the room.

Leisure Family

8/10

Excellent

28 Dec 2025

Mitsuru

Old room but clean for one night stay

8/10

Excellent

27 Dec 2025

emmalyne

Very kind staff definitely will visit again! this hotel has a great location, good restaurants in the area and its well connected with public transportation we just had some issues with the wifi.

8/10

Excellent

20 Dec 2025

Maura Cristina De

Room was clean, shower area could be bigger. Location is excellent.

Leisure Self

8/10

Excellent

12 Dec 2025

Lucy

Good stay - you pay for what you get.

Leisure Friends

10/10

Exceptional

12 Dec 2025

bassima

The location was great clean room

10/10

Exceptional

03 Dec 2025

beata

Close to center

Leisure Friends

10/10

Exceptional

30 Nov 2025

Jhan

Everything you need. Great location. Dont miss the breakfast.

8/10

Excellent

25 Nov 2025

Lachlan

Good location close to public transport. Room was a bit small and the Wifi was very intermittent and slow.

Leisure Self

4/10

Poor

24 Nov 2025

Luigi

Over priced. Super expensive for return on room. Old, rough, though not dirty. Lack versus price.

10/10

Exceptional

23 Nov 2025

Jamie

Room was clean and the breakfast was great

Friends_and_family Family

10/10

Exceptional

19 Oct 2025

Adam

Friendly and helpful staff. Clean room.

Leisure Family

10/10

Exceptional

10 Oct 2025

Birgit

Great place. Easy to get to. Close to trains. Definitely walkable and the staff is super nice.

Leisure Friends

4/10

Poor

08 Oct 2025

Harriet

The walls were very thin so it was hard to sleep when I could hear the conversations in the room next to me. The fire alarm went off at 4am and we all had to evacuate. The bed was noisy and not very comfortable. Cleanliness was okay but the room felt outdated. A fridge or kettle would have been nice

Self

8/10

Excellent

01 Oct 2025

Ulrike

Wir kommen gerne wieder

Das Hotel befindet sich in zentraler Lage. Die Korridore wirken etwas abgewohnt, die Zimmer hingegen sind sehr sauber. Die Betten sind zwar etwas härter, aber gut zu liegen.
Frühstück hatte genug Auswahl, jedoch zu wenig Sitzplätze und Personal, wobei diese eine Person ihr bestmögliches gegeben hat.

Friends_and_family Family

10/10

Exceptional

30 Sep 2025

Serpil

Clean room. Shops nearby. Transport is well.

Friends_and_family Friends

8/10

Excellent

30 Sep 2025

Maura

Good location, close to public transport and shopping area. The hotel is basic but room is clean and spacious. That’s all you really need.

Leisure Self

8/10

Excellent

26 Sep 2025

Diana

Frühstück gut!

Friends_and_family Family

10/10

Exceptional

15 Sep 2025

David Richard

Nice and clean.

Leisure Self

8/10

Excellent

15 Sep 2025

Emily

Clean room, quiet and 30 min walk to the centre

Leisure Partner

10/10

Exceptional

04 Sep 2025

Vivien Chen-Wei

The staff at the front desk were super friendly and the breakfast room staff were very nice as well. Good location and the room was clean, it had all the amenities that I needed. Would definitely recommend for solo travellers!

Leisure Self

4/10

Poor

01 Sep 2025

Anonymous

It was very hot and though a fan was given but could not aleep. The curtains didnot cover thw windows . Would not recommend in summer. Floor laminate was falling apart .beds were reasonable

Leisure Family

2/10

Poor

30 Aug 2025

Noel

I didn’t stay,

10/10

Exceptional

30 Aug 2025

Johnson

Good place

Good place to stay a day or two. Near to the centre and good transport options. Predrag was very helpful. We needed a kettle and iron and he arranged so quick. Will stay there again.
Breakfast hot food option is only scrambled egg but has various other cold options.

Friends_and_family Family

10/10

Exceptional

01 Aug 2025

Avneet

Breakfast too good, nice staff we came late like ard 2 but it was very easy to access

8/10

Excellent

28 Jul 2025

Susan

Good

Leisure Family

10/10

Exceptional

21 Jul 2025

Svitlana

Great location with perfect walking distance to grocery shops, great coffee shops and restaurants. We walked to the city centre which was super easy.
Staff is very well trained and friendly. Advise this place.

Leisure Family

8/10

Excellent

04 Jun 2025

Wing Keung Stanley

Convenient location

Leisure Friends

10/10

Exceptional

04 Jun 2025

Michael

Love the hotel

10/10

Exceptional

28 May 2025

Yasmin

The only negative thing is that the TV never worked. However, the staff was very nice specially Lena from Budapest. Close to transportation, restaurants, coffee shops, etc.

Leisure

6/10

Pleasant

07 May 2025

Denise

Average budget hotep

Don't let the hallways scare you. Rooms are clean and basic.

Friends_and_family Family

10/10

Exceptional

23 Apr 2025

BRIAN

Great location in safe neighborhood of Vienna. Close to street car and underground metro options. Clean bathroom and bed, quite at night. Great walkability to all the sights around the city. Great value for the price.

Leisure Self

4/10

Poor

21 Mar 2025

Nathan

This should be a hostel, not a hotel

I know this is not a fancy hotel but I think what we got was far less than what was paid. Family room had nothing apart from beddings and towels. Coffee/tea was on sale in the lobby for 2 euros. Breakfast was same old boring stuff each day with salty scrambled eggs. Probably not visiting Vienna in a while but, if I did, I'll avoid this one.

Friends_and_family Family

4/10

Poor

27 Feb 2025

Maria Isabel

Disappointed.

The hotel in general is not in very good condition. The pillows were dirty and not comfortable at all. I asked at the front desk to change my pillows, but the receptionist did not make the slightest intention of attending to my request.
The only acceptable thing was breakfast.

Friends_and_family Family

6/10

Pleasant

08 Jan 2025

Miroslav

Not bad

Leisure Family

8/10

Excellent

01 Jan 2025

Elia

Nice property for families

Leisure Family

6/10

Pleasant

01 Jan 2025

SIMON

Adequate for stop over

Basic, dated room, needs an upgrade.
Friendly receptionist, hot shower and comfy bed, ok breakfast, decent location.
Suitable for 1 or 2 night stay, but not a holiday.
Never worth the £350 for a 4 person room,(although it was new years eve) . Stayed in better rooms for £100 a night.

6/10

Pleasant

27 Dec 2024

Adam

If you want to just have a comfy bed and a quick shower this is the place. If you want a drink, a safe and any basic luxury then this isn’t the place.

10/10

Exceptional

27 Oct 2024

Ulara

We like the clean and comfort room,but it will be well if you put toothpaste and toothbrush

10/10

Exceptional

15 Oct 2024

Lourdes

Close to every place

Leisure Family

8/10

Excellent

10 Aug 2024

Milad

Was good experience but i recommend to them to have 24/7 reception desk.

Partner

10/10

Exceptional

01 Aug 2024

Erika

I like, the staff very friendly and always in communication.

Leisure Family

6/10

Pleasant

27 Jul 2024

Teresa

Transportation is pretty accessible. Front desk Alina was simply AWESOME and VERY HELPFUL. No ventilation so very humid in the room

Leisure Family

6/10

Pleasant

12 Jul 2024

Jhon

From someone who can easily adjust to anything. I BARELY felt comfortable here. The first night was a disaster
Only if i could post the videos and pictures. You would not want to stay here, however i spoke to the manager the next day and they moved me to a better room. Vladi (staff in the PM) even apologized to me. The internet doesnt work often. There are better options for the same price in VIENNA. Thats all. P.s: there is not AC in the rooms. The small heater(wall radiator) dnt blow cold air

Leisure Family

8/10

Excellent

23 Jun 2024

Phillippa

Is very close to everything you want

Leisure Partner

8/10

Excellent

17 Jun 2024

Michael

Excellent value, will book again if in Vienna.

Older property, really well-located in a bohemian inner suburb of Vienna. Lots of bars and restaurants within easy reach. Great local pastry and coffee shop nearby. Excellent self-service laundromat very close. Tram access to stations and central Vienna.

Self

8/10

Excellent

10 Jun 2024

evelyn

The hotel was close to transport options.
It was clean and quiet.
The beds were comfortable and the room was bright and airy .
The breakfast was good.
The reception staff were friendly and very helpful.

Leisure

8/10

Excellent

30 May 2024

Thomas

This was a convenient place to stay. Close to central Vienna. Underground metro and street trains are easily managed. Great restaurants in the area. It on a busy street with a lot of street noise at times.

Leisure Family

8/10

Excellent

25 May 2024

Rina

The place is a little old but was great for our stay! I wish we were a little closer to the heart of Vienna but I appreciated that the parking was a little cheaper than other places and it was safe! The staff was great and the free breakfast was lovely!

Leisure Partner

6/10

Pleasant

21 May 2024

Zoltan

Sink issue in the bathroom

Leisure Family_with_children

6/10

Pleasant

16 May 2024

simon

The fact that the floor was never cleaned perfectly specially under the bed is not good!
Everything else is very nice!

Leisure Family_with_children

6/10

Pleasant

24 Apr 2024

Yo

We liked the location.

Leisure Family

4/10

Poor

24 Apr 2024

Mahbub

First of all, I and my wife checked in after 15:00 o'clock and We have been given our key card, we came to our room but room was not ready yet. Housekeeper was still hoovering the room and we had to wait outside.

Secondly, the Room curtain corners were coming off from the hanger and early in the morning there's light inside the room!

Lastly, internet was very slow and kept disconnecting and sometimes internet is unavailable. We informed the issue at reception but no result.

Housekeeping service was done everyday, room was cleaned properly and nicely, bed was comfortable, heating system was very good. In my opinion location is perfect for travelling all around the city and specially for Muslim travellers like us as lots of Halal restaurants and takeaway's are within 5 minutes of walking distance.

As a 3 star Hotel they should have at least a kettle and tea or coffe in the room. We missed tea or coffee during our 4 nights of stay.

Leisure Partner

10/10

Exceptional

23 Apr 2024

andreas

.

Leisure Partner

6/10

Pleasant

20 Apr 2024

Verified traveler

Overall, good

Not bad,
some TLC would be good.
You’ll get what you pay for.
Breakfast is very good.
The check in male staff was very helpful,
The check out female staff, needs to wear a little smile…

Friends_and_family Family

10/10

Exceptional

06 Mar 2024

Patricia

Prima Hotel, prima Preis, super Lage!

Mittelklasse-Hotel ohne Schnickschnack zu einem vernünftigen Preis in sehr guter Lage. Die Zimmer sind sehr sauber, gut eingerichtet, ruhig und mit guten Matratzen. Das Frühstück ist schmeckt lecker (die kleinen Hörnchen sind super) und mit einem sehr freundlichen Team. Die Lage ist exzellent in einem schönen lebendigen Viertel mit tollen Restaurants und Geschäften nahe der Mariahilfer-Strasse. Die Straßenbahn hält praktisch an der nächsten Ecke

Business

10/10

Exceptional

07 Feb 2024

ANA MARIA

Amable trato y desayuno genial

Excelente trato, magnífico desayuno. Las paredes son de papel, oía las conversaciones de los vecinos de habitación. Bien ubicado.

Friends_and_family Friends

10/10

Exceptional

02 Feb 2024

Katie

Excellent for families.

Leisure Family

6/10

Pleasant

16 Jan 2024

JUSUF

Rooms were cold on Jan 11, Windows had air leaks, breakfast wasn't great, Rooms and bathrooms outdated. You get what you pay for. Good for overnight short stay

6/10

Pleasant

16 Dec 2023

Frank

Basic hotel on the edge of the central area

Fairly basic hotel on the edge of the central district. Room was clean and comfortable, but hallways and common areas were very run down. Our room didn’t have a window over the busy street, so it was quiet. Hotel is at the intersection of two tram lines and well connected to transit, regional rail and U-Bahn station is walkable. It was a bit overpriced for what you get, but this was during the Christmas season so not surprising.

Partner

4/10

Poor

06 Dec 2023

Claudiu

Rooms very modest. Cleanliness could be better. I played 320 Euro with breakfast. Cheap breakfast.

10/10

Exceptional

04 Dec 2023

Alan

Good value for money clean hotel

Good clean hotel. Conveniently placed a short tram ride to the centre or a 20 min walk. Breakfast good buffet style

Business

6/10

Pleasant

17 Nov 2023

Ravi

Not worthy of 3 star.

Rooms need refurbishing, ac was not working, only heating no cooling. Breakfast was okay, front lady Nadine was kind and helpful cannot say the same for any other staff. Location is decent though.

Friends_and_family Family

8/10

Excellent

19 Oct 2023

Christiaan

Pictures made it look like multiple rooms but all 5 beds were in 1 room. Wasn’t ideal. Good location overall.

Family

8/10

Excellent

06 Oct 2023

Andrew

Pleasant reception staff. The hotel is not new so some signs of ageing but perfectly clean and functional. Some noise as trams rumble by but is on two routes (5 & 49 close by) so good for transport to the centre. As they don’t run all night this is a bonus rather than a problem. Good selection at buffet breakfast. Would recommend if you want a middle priced hotel in convenient location.

8/10

Excellent

05 Oct 2023

Gillano

Good

6/10

Pleasant

01 Oct 2023

IAROSLAV

Hotel need renovation

Leisure Self

8/10

Excellent

25 Sep 2023

Heysaraj

Too many stairs are the entrance of the hotel making life hard for people carrying heavy bags.

6/10

Pleasant

24 Sep 2023

ion stelian

Friendly staff

10/10

Exceptional

27 Aug 2023

Abhijit

Everything was there as we expected

10/10

Exceptional

15 Aug 2023

Sidney

Great staff
Good breakfast
Basic room

8/10

Excellent

03 Jun 2023

Andreas

Comfortable stay

Nice and clean hotel with walking distance from Mariahilfiger Street.

Friends_and_family Family

10/10

Exceptional

26 May 2023

benoit

vvery good

10/10

Exceptional

19 Apr 2023

John D

Excellent choice

A great hotel very reasonably priced. Good location. Near transport links. Very clean and spacious room. Spotless linen and towels. Only one minor negative - the dated decor ( simply updating the pictures would make a world of difference).

Business

8/10

Excellent

14 Aug 2022

Tamara

Its a great option if you’re passing through Vienna for a day or two and need a quick place to stay. Hotel has a good location close to U and restaurants and shops, has basic amenities and pretty much everything you need for one person for a day or two, no fridge in the room. If you’re in Vienna on a holiday and staying longer than 3 days I recommend spending more money for a little bit nicer hotel or something a little bit more cheerful to treat your self.

8/10

Excellent

27 Jun 2022

Hinesh

Comfortable Stay!

Nice comfortable room, and in a good location

Self

10/10

Exceptional

09 Mar 2022

Verified traveler

I actually stayed in another hotel (Westbahn) approx. 500 m from this hotel, as Hotel Kaffeemühle was closed due to pandemic situation and hotel Westbahn was accomodating the clients of Kaffeemühle. So, my rating is about Westbahn hotel, which was very lovely, clean, next to Westbahnhof, with excellent breakfast and welcoming service.

Self

8/10

Excellent

24 Nov 2021

Kelly Tran

The staff were okay, I didn't stay too long so I wasn't sure. The room was big enough but there wasn't any AC so it was a little bit hot. It was fine though. I think the light was a bit too dim as well, but the bathroom was quite clean. I thought it was a bit hard to lock and unlock the doors so it took a while... also, the lights in the hallways weren't sensitive enough so when I left the room, it was scary because it wouldn't turn on. I also saw a bug in the room, which is fine because things happen and it was easy to kill.

Self

10/10

Exceptional

12 Oct 2021

Alexandru

nice hotel

a clean 3 star hotel. acceptable for the price. located right near westbahnhof you have all connections to city centre or to the airport.

Friends_and_family Friends

10/10

Exceptional

09 Sep 2020

Verified traveler

Hotel Westbahn

Hotel was closed so I was reassigned to stay in Hotel Westbahn. Great location and stay. Would recommend.

Self

8/10

Excellent

15 Mar 2020

Alex

Room was excellent, clean and bright/airy.
Hallways were worn and perhaps carpets were a little stained, but who cares? Location/room were 10/10! Would def. stay again!

Leisure Family

10/10

Exceptional

05 Mar 2020

Verified traveler

Location is great. Slightly outdated, but nice rooms.

Leisure Partner

6/10

Pleasant

13 Feb 2020

Verified traveler

It was ok for the money they ask. I didn't particularly enjoy how little soundproof it is. After a series of nights that my neighbours had their TV on after hours, I had to ask the receptionist to ask them title it down. I never thought I would be that person.

Leisure Self