Arman
It was ok. Location could be better
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9.0/10Excellent964 Reviews
Cleanliness9.2/10 9.2
Service9.0/10 9.0
Comfort9.0/10 9.0
Condition9.2/10 9.2
Amenities8.8/10 8.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hampton By Hilton Vienna City West
With a stay at Hampton By Hilton Vienna City West in Vienna (Rudolfsheim-Fünfhaus), you'll be within a 5-minute drive of Schönbrunn Palace and Naschmarkt. This hotel is 2.5 mi (4 km) from Vienna State Opera and 2.9 mi (4.6 km) from Vienna Christmas Market.
Stay in one of 355 guestrooms featuring LCD televisions. Satellite television is provided for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include a business center, a 24-hour front desk, and multilingual staff.
Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
Parking height restrictions apply
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 25
Pet max weight (per pet) in lb is 55
Service animals are allowed
Service animals are exempt from fees/restrictions
Important information
-
You need to know
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Parking height restrictions apply.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
- Safety features at this property include a fire extinguisher
-
Minimal age
18
-
Optional fees
- Covered self parking fee: EUR 35 per day
- Pet fee: EUR 20 per pet, per day
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
German
English
Nearby attractions
Mariahilfer Street
0.7 km / 0.5 mi
Raimund Theater
0.8 km / 0.5 mi
Schönbrunn Palace Park
1.5 km / 0.9 mi
Vienna Technical Museum
1.7 km / 1 mi
Schönbrunn Palace
1.9 km / 1.2 mi
Kletterwand am Flakturm
2 km / 1.2 mi
Central Library
2 km / 1.2 mi
Haus des Meeres
2 km / 1.2 mi
Wiener Stadthalle
2.1 km / 1.3 mi
Schoenbrunn Bad
2.2 km / 1.4 mi
Lugner City
2.2 km / 1.4 mi
Euro Plaza
2.3 km / 1.4 mi
Naschmarkt
2.5 km / 1.6 mi
Vienna Twin Tower
2.6 km / 1.6 mi
Gloriette
2.6 km / 1.6 mi
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about Hampton By Hilton Vienna City West
100
reviews shown
Julie Anne
The hotel was clean, the staff are friendly, the check in was a breeze. The only issue I found as a negative was the breakfast. The layout was confusing and options for food for western diets was limited.
Lucio
The staff was great!
Emine
GOOD BREAKFAST
Arlene
Close to subway, grocery store and lovely restaurant. Great breakfast.
GEORGE
Room was clean, staff was friendly. Good location.
Richard
Nice, clean hotel with a great breakfast.
Manjit
First night reported one big insect/cockrach was in the bathroom but front desk told me it is not dangerous or harmful
Next day morning they clear
Room cleaning after two days
Never change bedsheet in 5 night stay
Next day morning they clear
Room cleaning after two days
Never change bedsheet in 5 night stay
Kyung yae
Early check in is very useful!!
Malachy
Staff very helpful, very clean hotel ,nice lobby to sit down and relax ,good air con in rooms ,bed very comfy.
Prices at bar were a bit pricey for water and minerals but cheap for beer.public toilets in hotel were very clean.
10 mins on train to get to town ,would recommend this hotel for a stay in vienna
Prices at bar were a bit pricey for water and minerals but cheap for beer.public toilets in hotel were very clean.
10 mins on train to get to town ,would recommend this hotel for a stay in vienna
Angela
Clean and convenient location. Staff was rude and not helpful. Breakfast was very good. Comfy beds. Parking charge is outrageous. €35 per night adds up quickly.
Lindsay
Comfortable, quiet room. Good free breakfast.
Close to underground station.
Close to underground station.
Christine
Just a couple minutes walk to the U4. Very clean, air conditioned, all amenities and helpful staff. Wonderful breakfast bar starting at 6 am. We would definitely stay here again.
Ravinder
Clean room, friendly staff and good location for the metro.
Karen
Todo bien
Carlos Javier
Un poco alejada de la ciudad pero bien conectada con el transporte, el aire acondicionado no enfriaba suficiente para el calor de verano
Neil
Very close to the U4 and U6 lines so very easy to get into the city.
Breakfast was great with lots of options. New waffle machines were fun and learnt how to use them pretty quick and saw lots of people end up with waffles stuck in them!
Downside to the rooms were the doors slamming. Not sure if it was other travellers or the cleaning staff, at times it was a door slam every 6 seconds at around 10am for 3.5 minutes.
Staff were amazing.
Skipping the room clean for a free drink was a nice bonus!
Breakfast was great with lots of options. New waffle machines were fun and learnt how to use them pretty quick and saw lots of people end up with waffles stuck in them!
Downside to the rooms were the doors slamming. Not sure if it was other travellers or the cleaning staff, at times it was a door slam every 6 seconds at around 10am for 3.5 minutes.
Staff were amazing.
Skipping the room clean for a free drink was a nice bonus!
Jorge
Good hotel and very well located
Lobna
Property well maintained, breakfast was reasonable .
Staff was very helpful especially Yahia was very nice and friendly
Staff was very helpful especially Yahia was very nice and friendly
Ran
At the first 24 hours we changed twice the room . the third room we got was ok
HAITHAM
Friendly staff, clean room, good breakfast buffet
Brigitte
The staff were lovely and professional during the whole stay
Breakfast was sometimes very manic - too many visitors- most people didn’t clear their breakfast tables
Breakfast was sometimes very manic - too many visitors- most people didn’t clear their breakfast tables
Nicola
Surprised the rooms had no refrigerator or microwave . That was the only problem!
Adnan
This is our third time staying in this location - however, this time around cleaning which was only on every second night was a problem
Risha
Location clean room and breakfast amazing xx
Nelson
Small rooms. Breakfast buffet is good. Overall our stay was pleasant.
Keith
Outstanding breakfast. Staff were most knowledgeable about the city. AC could have been cooler but we got lucky with the weather. It worked out.
gerard
Breakfast selection was good.Staff were polite & efficient.Rooms were clean and the air conditioning worked well as it was getting hot outside.
David
Well located to transport, major attractions and good buffet breakfast.
Craig
Spent 3 nights at the Hampton during Eurovision week. Hotel itself was clean and had what we wanted. Breakfast is included and although busy there is loads of seating - you might just have to wait a few mins for a waffle to cook.
Location was excellent for us - 2 mins walk to green/brown underground lines - was only 5 mins to stadthalle and about 10 mins into centre of the city. Even getting back from stadthalle was very easy - we were back in the room 20 mins after the performance finished.
I’d stay here again for another Vienna visit - there aren’t a huge amount of local restaurants but given how quick into city that didn’t matter for us.
Location was excellent for us - 2 mins walk to green/brown underground lines - was only 5 mins to stadthalle and about 10 mins into centre of the city. Even getting back from stadthalle was very easy - we were back in the room 20 mins after the performance finished.
I’d stay here again for another Vienna visit - there aren’t a huge amount of local restaurants but given how quick into city that didn’t matter for us.
Dave
Wonderful breakfast with lots of choices!
Manjunath
Was very good with wide selection
Scott
Great room & location. Breakfast had a great selection to choose from.
Elizabeth
Beware of this hotel. I had a package booked for eight days but unfortunately I could not go because my passport had less than 90 days to expire. Expedia got in contact with the hotel manager a day before my arrival and he/she denied the approval to refund the money. He/she said cannot be cancelled or modified, the whole stay will be the charges.
I lost all my money that only god knows how hard is for us seniors to save money to reward ourselves. I do not recommend this hotel to anyone.
I lost all my money that only god knows how hard is for us seniors to save money to reward ourselves. I do not recommend this hotel to anyone.
Nur Isabella
Very nice room. Easy access to the train station. Breakfast also nice spread
James
Fresh breakfast good verity
Milavic
Breakfast was good
JAMIE
Genuinely the best Hilton ive visited, everything was 'crisp', very very clean.
Also breakfast variety was something ive never ever seen before.....REALLY REALLY GOOD.
Also breakfast variety was something ive never ever seen before.....REALLY REALLY GOOD.
Krzysztof
Wonderful place
Thomas
Room was nice. Location wasn’t far from public transportation access. Breakfast was good as well.
Jessica Patricia
clean hotel nice staff
Lovely
The breakfast was good. And the early service is great if you need to leave early. Maybe more fruit. But really, it was really good, and the breakfast is still 11h am, which is good!
Thomas
The breakfast was nice addition.
Joletta
Breakfast and room were good.
Location is inconvenient.
Staff weren’t all that helpful and didn’t seem that interested in their job.
Location is inconvenient.
Staff weren’t all that helpful and didn’t seem that interested in their job.
Thomas
The price was reasonable. No tourism feeling location but still good.
Jayasankar
We had an amazing stay at Hampton by Hilton Vienna West. The staff were friendly and efficient, making check-in and any requests seamless. The hotel is very well-connected: tram, metro, and bus stops are all within a 5-minute walk, and the airport is just 30–40 minutes away using public transport.
It’s about 15 minutes to the city center and main attractions, which is perfect for sightseeing. Luggage storage was available, which was a big help on our last day. Breakfast was a highlight—buffet style, starting at 6 am, ideal for early tours.
Rooms were comfortable and clean, and the 24/7 gym is a great bonus. Overall, a top choice for convenience, comfort, and service in Vienna.
It’s about 15 minutes to the city center and main attractions, which is perfect for sightseeing. Luggage storage was available, which was a big help on our last day. Breakfast was a highlight—buffet style, starting at 6 am, ideal for early tours.
Rooms were comfortable and clean, and the 24/7 gym is a great bonus. Overall, a top choice for convenience, comfort, and service in Vienna.
Calista
Great hotel in a great location! Our room was comfortable and clean and the breakfast buffet was good quality with lots of selection. We also loved being able to walk just a few minutes to take the train to anywhere we wanted to go in the city.
manjit
The breakfast was very good, but they should implement cooked breakfast
I would suggest is that in the shower there should be a shelf where the guests can put their own products when they are using in the in the shower.
I understand there policy behind the towers and the bedsheets been changed every two days but some customers would like to be changed every single day. The only thing I found very inconvenient was that I had to keep on telling the receptionist to change the towels and the bedsheets in our room.
Everything was fantastic at the hotel. We really enjoyed it. We were there for my birthday and everything was very good.
It would be nice if the hotel did something for a special occasion to make the Customer very welcome and enjoy the special days they have there.
I would suggest is that in the shower there should be a shelf where the guests can put their own products when they are using in the in the shower.
I understand there policy behind the towers and the bedsheets been changed every two days but some customers would like to be changed every single day. The only thing I found very inconvenient was that I had to keep on telling the receptionist to change the towels and the bedsheets in our room.
Everything was fantastic at the hotel. We really enjoyed it. We were there for my birthday and everything was very good.
It would be nice if the hotel did something for a special occasion to make the Customer very welcome and enjoy the special days they have there.
Edita
The breakfast menu is great and satisfying. Staff are helpful and accommodating. Location is a plus, right across the train station. And the beddings and pillows, so love it, we have comfort and nice relaxation. Highly recommended.
Martin
Clean, friendly staff, great locatoon
Francesco
Very good breakfast, with a lot of choice of products.
The position is good, in front of metro station.
Clean and comfortable room.
The position is good, in front of metro station.
Clean and comfortable room.
Roumiana
Very good location, and transport, easy access to all destinations in Vienna .
Very helpful and friendly staff, and service.
Only was very unusual , they clean room after 2 ( second) night. All fine , but rubbish needs to be collected every day and supply hot drinks.
Very helpful and friendly staff, and service.
Only was very unusual , they clean room after 2 ( second) night. All fine , but rubbish needs to be collected every day and supply hot drinks.
Gillian
Staff very helpful, room comfortable and clean, good soundproofing, air con a bit noisy but that is very often the case in hotels, the U station is a 2 minute walk with access to tram, train connections
Claire
The breakfast was very good. Great rooms and very close to the metro
Sheila
Breakfast is outstanding and delicious, so many choices
Chetna
We were given the room facing the road and it was not very quite for us at night and interrupted our sleep. It is not like it is high tourist season and could have given us a better room in quite area.
Catherine
Rooms clean, with nice bed and bathroom. Excellent breakfast, catering for food intolerances. It was just too hot in the room and the air conditioning made it hard to sleep.
Adnan
Solid breakfast, clean and functional
Alexander
Clean room, comfy bed, helpful staff and lovely breakfast
Lorena
good breakfast very vlean
Malagalage
We had a enjoyable stay at Hampton by hilton in Vienna. The hotel is situated in a conveniently location for transportation. Excellent service by the hotel staff, good breakfast and value for money service
Michael John
Good transport links to sights which are easy to get to. Clean and well equipped modern rooms.Everything that is required for a short city break.
DEEP HARSHVARDHAN
Rooms were clean and facilities were really good. The reception staff members were polite and friendly. Helped us with all the details and assistance needed.
Honestly, we didn't enjoy our stay in Germany with Hampton by Hilton. However, our stay in Vienna was great.
Honestly, we didn't enjoy our stay in Germany with Hampton by Hilton. However, our stay in Vienna was great.
Kai Chun
Very convenient hotel, rooms are very clean, price was inexpensive
ANDREA
Room was modern and clean with everything you need. Breakfast was great plenty of choice. Staff and service was excellent. Straight across from metro for easy access to city.
Hans Roberto
Hotel itself was fine, good location and the room was great. However, the breakfast wasnt that good and it was a bit disgusting to see the amount of plates and glassware that were dirty, even worse hearing all the people sick coughing.
Margaret
Staff were helpful and friendly.
Location was outwith centre and if you are not confident using public transport then it is expensive for taxis or a long walk.
Breakfast was okay, staff had to be asked to replenish food although they could see when dishes were empty or needed topped up. Available seating was spread over three areas and it was a constant search for a clean table.
Room was fine and cleaned once on our three night break although the bin was emptied the bag of rubbish was left in room ???
I would not recommend and would not stay again.
Location was outwith centre and if you are not confident using public transport then it is expensive for taxis or a long walk.
Breakfast was okay, staff had to be asked to replenish food although they could see when dishes were empty or needed topped up. Available seating was spread over three areas and it was a constant search for a clean table.
Room was fine and cleaned once on our three night break although the bin was emptied the bag of rubbish was left in room ???
I would not recommend and would not stay again.
Tamara
Location was good. Stairs to get into hotel not convenient
Colin
Hotel spotless. Very close to the subway. Limited bars and restaurants nearby.
Shehjar
Staff was great but rooms were clean but hot shower did not work therefore I had to switch form a king room to a queen room.
Nancy
Very quiet and clean. Great breakfast
Paul
Lovely new and clean hotel, 2 minutes walk from the station which was only 4 stops into central Vienna. Busy in the mornings for breakfast which had a good selection of choice from cooked to continental. Staff where helpful great place to stay in Vienna without paying a silly price
Ioana
.
Simon
Clean room. Excellent breakfast. Good location for the U-Bahn.
Alan
Everything was exceptional. I was lucky to be able to checkin early. The room was clean, beds so comfortable, shower superb, and was able to leave my bags with reception on the day I left so i could walk around more easily. Customer service was brilliant from sll staff
Abbaud
For a city break the rooms are a decent size. Convenient location and courteous staff.
Alison Jane
Room was clean and comfortable, staff were very attentive and breakfast was good
Azhar
Yes clean room though a bit compact in size.
Staff are friendly and nice 😊
Staff are friendly and nice 😊
Fiona
We arrived in Vienna early so wasn’t expecting our room to be available but the super polite receptionist checked and we were able to get our room at 11.30am which was brilliant news.
Room was spotlessly clean and perfect for our 2 night stay. The rest of the hotel was spotlessly clean too and the breakfast buffet had a very good selection of hot and cold food/drink.
The hotel was just a short stroll over the road from the nearest U-station (lines U4 & U6) and took the U4 to Karlsplatz (4 stops/7 minutes) which was a perfect starting point for exploring Vienna.
I’ll be sure to stay here again next time I visit Vienna and would recommend it to friends and family.
Room was spotlessly clean and perfect for our 2 night stay. The rest of the hotel was spotlessly clean too and the breakfast buffet had a very good selection of hot and cold food/drink.
The hotel was just a short stroll over the road from the nearest U-station (lines U4 & U6) and took the U4 to Karlsplatz (4 stops/7 minutes) which was a perfect starting point for exploring Vienna.
I’ll be sure to stay here again next time I visit Vienna and would recommend it to friends and family.
Mark
Yes, working with airport train and U4 tram worked perfectly. Easy to get to Tram City Liner to Bratislava. Stopping at Hard Rock Cafe at same stop. Perfect
Elaine
This hotel was great.
Staff, rooms, breakfast
Staff, rooms, breakfast
Michael
Pretty good, staff excellent.
Maria Teresa
Hotel location is very good as train is just a minute waking distance. Hotel generally clean, nice and comfortable.
Alex
Comfortable, clean and near the metro.
Rachel
Nice hotel, good breakfast, convenient to train station
Ronaldo
Everyone are very nice and friendly. I just cant remember all the names, David
Timothy
A nice place to stay well located to the s bahn
Sarah
A lovely hotel to stay in to explore Vienna had a lovely time and good access for transport and a nice walk into the city
Felicia
Very good and very nice
Elzbieta
The hotel staff was very friendly and polite, inside the building was kept very clean and pleasant. The location and transportation very convenient, breakfast were delicious. I would recommend the hotel to everyone without hesitation.
George
hotel is clean, staff are helpful and very accessible to city train but streets are dirty.
We would recommend this hotel to friends
We would recommend this hotel to friends
John David
Great breakfast, nice shower, clean and comfortable room.
Phil
Accessible location and very clean
Heidi
The staff was very friendly and knowledgeable. Thank you all again!
Mark
Excellent hotel located just across the road from a subway station. Although you can hear a little road noise, I couldn’t fault the hotel at all. It has a clean modern look with great staff and good breakfast choice. Would stay here again on a return visit to Vienna
Hakam
Good hotel!
Gillian
Hotel was clean overall, room was fine no issues. Disappointed that there was no availability for evening meals if you had been out all day and just wanted to dine in. Travelled with my mum who is celiac and the only gluten free items available were gluten free bread, no cereal or other choices. No cards to help assess whether there is allergens. Property is close to a metro station which is very convenient and runs every 5 mins or so. There are a few shops close by which was great for take out.
Margaret Marion
The hotel and staff in general were brilliant. The position of the hotel in relation to public transport to the centre of Vienna was ideal. The Schonbrunn Palace was within walking distance...just over 1km. Very clean, comfortable beds and good size bedrooms.
Would have liked a more varied breakfast...plenty of food there but the same buffet every morning...switching it up a bit would be welcome.
All in all we would def visit it again.
Would have liked a more varied breakfast...plenty of food there but the same buffet every morning...switching it up a bit would be welcome.
All in all we would def visit it again.
Mildred
It could have been better if there are more food varieties for breakfast.
Aldo
Clean, friendly staff, great breakfast. Across the street from the subway so easy to go everywhere in Vienna.
Location & surroundings
Hampton By Hilton Vienna City West
Diefenbachgasse 1 3, Vienna
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