Palazzo Pacini

Italy , Siena
COLLE VAL D'ELSA, via gracco del secco, 14
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50 reviews shown

10/10

Exceptional

05 Mar 2026

John

A nice blend of old world charm and modern conveniences. It is far from

10/10

Exceptional

10 Nov 2025

George

Such a beautiful gem of a hotel. Steeped in Florentine style. Comfortable and classy. Definitely would recommend

Leisure Self

8/10

Excellent

23 Sep 2025

Laura

The owners of this hotel are very accommodating. The breakfast was very good. The restaurants around this hotel are plentiful and offer good value and views.

Leisure Friends

10/10

Exceptional

08 Aug 2025

Unique spot to enjoy the beautiful views and explore the town. Very easy parking, amazing hosts - breakfast was a real highlight. Friendly and very welcoming. Excellent stay and a superb recommendation for restaurants.

Leisure Family

10/10

Exceptional

28 Jul 2025

John

We love this beautiful exquisitely appointed hotel in a town with unexpected treasures and great food

Leisure Partner

10/10

Exceptional

24 Jul 2025

JOHN

Tremendous Tuscan trip!

Pietro and his staff were amazing! Best value of any of the hotels that we stayed in in Italy. The view, the 15 century Palazzo, the breakfast, the location, were all fantastic. quaint Hillside Village with a lot of history. Great restaurants and a central location to visit all the wine regions surrounding it.

Partner

10/10

Exceptional

17 Jul 2025

Ana

Charming hotel, wonderful staff and an excellent breakfast! Highly recommended!

Leisure Family

10/10

Exceptional

22 Jun 2025

Verified traveler

Great stay in Tuscany

Spacious and clean rooms, excellent location, and incredibly helpful and friendly staff made this a great stay. I highly recommend this hotel!

Partner

10/10

Exceptional

29 Nov 2024

Wendy

Beautiful hotel run by a lovely family. Great terrace to enjoy a glass of wine overlooking the valley. Delicious buffet breakfast. Rooms fantastic with very comfy bed and lovely sheets.

Leisure Partner

8/10

Excellent

07 Oct 2024

Mary

This is a beautiful hotel with beautiful views and a great location. The owner and staff are wonderful and accommodating. We arrived in the heat of August and our first room would not cool down. The owner moved us to another room with a better air conditioner fairly quickly and was so kind. Breakfast was wonderful - one of the best we had in Italy! This hotel is close to some of the best restaurants as well.

Leisure Partner

10/10

Exceptional

09 Sep 2024

Paul

A simply beautiful property with lovely hosts. A little difficult to find at first but well worth the effort!

Friends_and_family Family

8/10

Excellent

23 Aug 2024

Emilie

Very charming Tuscan feel and Great hospitality, we felt very welcome!

Leisure Family

10/10

Exceptional

26 Jun 2024

Lawrence

This was a great place to stay in the historic district. I stayed here a night with my wife while hiking the Via Francigena. The reception was friendly and efficient, the room was comfortable, and the breakfast was awesome. And they have an elevator! Thank you for a very pleasant stay.

Leisure Family

10/10

Exceptional

10 Jun 2024

Sungjae

Combination of old town and greenfield

Located at the center of the old town, but also providing a nice view of the greenfield. Nice breakfast and kind hosts.

Partner

10/10

Exceptional

07 Jun 2024

QIAN

The hotel owners are great: super friendly and helpful! We really enjoyed the stay and delicious breakfast. Would definitely recommend to everyone of this beautiful hotel!

Leisure Family

8/10

Excellent

10 Sep 2023

Sean

The bedroom was small but had a lovely view from the bathroom window and balcony.
Breakfast was delicious and staff were friendly.
It was disappointing that the room was hot and stuffy even with air-conditioning on (temp 24.5 degrees). We opened the balcony doors which helped however let insects in. It was also disappointing for the price that parking was a few minutes walk from property.

Leisure Partner

10/10

Exceptional

19 Jul 2023

MANYA

Amazing family hotel.

Leisure Family_with_children

10/10

Exceptional

11 Jul 2023

Michal

Have to recomend

Nice place to stay - town & hotel as well. Very comfortable room, cleaning daily, tasty breakfast at romantic terrace, very kind and helpful staff. Recomend for next travellers. Convenient point for visit surrounding historical destinations

Friends_and_family Family

10/10

Exceptional

25 Oct 2022

Kenneth

Small unique hotel. Pietro was a friendly host. The lady who served breakfast was great, eggs cooked to order and good choice from buffet. Nice terrace with super view to have breakfast on. We ate one night at the associated wine bar across the road and both food and service were brilliant.

Leisure Partner

10/10

Exceptional

10 Aug 2022

Vincent

Great hotel with great hospitality owners.

The hotel is located in a nice town. Room is nice with an awesome scenic view. The breakfast is good and have cook to order egg. The only downside is the air condition can be colder.

Friends_and_family Friends

10/10

Exceptional

09 Jun 2022

Piper

We loved our stay here! The owners were very welcoming from the beginning to the end. The room was cute, quiet, and clean. There was an excellent view from our room and the terrace. She recommended a restaurant near by which was amazing. Their breakfast was beautiful and the owners were there and explained some of the culture and surroundings.

Leisure Family

10/10

Exceptional

08 May 2022

Jerome

Pietro and his lovely wife were gracious and generous hosts at this wonderful lodging. We felt as is we were guests of personal friends in this beautiful. Our most spacious and comfortable room had two large windows that opened to a wide and unforgettable views of a classic Tuscan hillside; beautiful! We highly recommend!!

Family

10/10

Exceptional

17 Jul 2020

Natascha

An excellent hidden treasure

Very friendly family operated hotel. The hotel keeper personally grabbed our bags our trunk and carried these swiftly into our room so fast we hardly couldn’t blink. He even went with me in the car to find a parking space. Hotel is freshly renovated in a classical fashion to keep the antique flair. Opposite of the hotel You can find the enoteca ill salotto, which is also operated by the same family and is also worthy a visit. I can absolutely recommend this hotel and its venue

Partner

10/10

Exceptional

08 Mar 2020

Jose

Excellent customer service, beautiful room and view to the mountains, tasty breakfast! Overall an amazing experience

Leisure Partner

10/10

Exceptional

11 Feb 2020

Verified traveler

The owner of the property was very much involved. The staff is polite and very helpful. The cooked to order eggs were delicious. We received a free wine tasting at the owners Enoteca across the street. Our room had a balcony with a fantastic view. The only negative was the water for the shower did not get hot enough for us.

Leisure Partner

8/10

Excellent

29 Dec 2019

Jon

Wonderful service. The hotel is located on an old neighborhood street with charm and style. You feel a part of the neighborhood. The room was comfortable and quite but had several issues- the toilet tank leaked, leaving a smell in the bathroom; absolutely NO hot water for showers; the floor heating system did not control well leaving the room either too hot or too cold.

Partner

6/10

Pleasant

09 Oct 2019

Verified traveler

Very clean, spacious and stunning views. Internet very spotty and air conditioning was down.

10/10

Exceptional

10 Jun 2019

Lewis

Undiscovered Tuscan town makes for a relaxed stay

The owners, Pietro and Heike, are gracious and attentive hosts and their staff are wonderful. The location is very near the historic center but it's very uncrowded. We were there a week and felt like we were living in a local neighborhood, not a tourist zone. Parking is free but a bit of a hike. Breakfast was delightful with an exceptional veranda view.

Partner

6/10

Pleasant

08 Jun 2019

Verified traveler

Charming city that serves as a good station to explore Tuscany. The property is set in the old town, very beautiful and perched high above the rest of the city. We arrived late and had to wait a bit for someone to show up. The owner is very nice and helpful. They own a wine shop across the street. Breakfast is superb with a great Tuscan view.
There are no major issues with the hotel, we just do not think it is as deserving of the high ratings it gets on here. The AC is centrally controlled, and our room was frequently very hot. We slept with the windows open, cooling things off, but faced the street and had some noise. The lights in the hallways are supposedly motion activated, but required constant manual engagement to avoid complete darkness. The room, although on the small side, was adequate. The bathroom is a bit cramped, but was fine. Parking was difficult at night, and we ended up leaving the car fairly far away one night. Staff very helpful at setting up day trip itineraries for the region.

Leisure Friends

10/10

Exceptional

11 Aug 2018

Verified traveler

Excellent service, clean and spacious room. Great recommendations on what to do in the surrounding areas and best times of day to visit to avoid excessive tour groups

10/10

Exceptional

30 Jul 2018

Verified traveler

Looking forward to returning!

What a wonderful place! The people, the hotel, the views all were simply incredible. Since coming here, we have already talked about wanting to come back and enjoy this special place again. The hotel is large enough to know you're in a hotel (as opposed to farmhouse or something like that) but intimate enough to be relaxing and peaceful.

Partner

10/10

Exceptional

27 Jul 2018

Glenn

Unbelievable

Perhaps the best hotel experience we have ever had. Completely outstanding. The view was breathtaking

Family

10/10

Exceptional

04 Jul 2018

agnes

Amazing place!

Had an amazing stay at palazzo pacini. The owner, Piedro, was very friendly and welcoming. We felt at home right away. Breakfast was of high quality too. We will definitely be coming back!

Partner

10/10

Exceptional

27 May 2018

Shantel

Amazing place!

AMAZING!!!! Pietro and Margherita run an excellent establishment. From the moment you walk in, the both of them and all of their staff make you feel right at home. Margherita is especially excellent at planning day trips, highly recommend talking to her about any ideas you have, she will be certain to give you great info on what to see or how to get there.
The town is great to wander around and if you have a car, excellent for day trips.
They have a delicious breakfast and Pietro’s wine shop is a gem!
Our room was exactly as pictured with amazing views of the hills, we did stay in the attic, so it got a bit warm, but nonetheless our favourite stay in Italy.

Partner

10/10

Exceptional

02 Jan 2018

Verified traveler

Awesome

An absolutely amazing place with fantastic customer service. Loved it.

Family

10/10

Exceptional

05 Oct 2017

Kay

Beautiful Siena hotel

Beautiful and so charming; our little Villa in Siena. This was our favorite spot all over Italy. Amazing view from our window, so comfortable, delicious breakfast with specially cooked eggs and homemade yogurt, out on the balcony! Beautiful and great staff!!

Partner

10/10

Exceptional

01 May 2017

Brian

Make the hotel truly part of your visit

We arrived and had a very friendly welcome which lasted throughout our stay. The room was beautiful, spotless and comfortable. Breakfast was amazing and kept us going for the day. The view from the breakfast lounge and outside area was amazing and made breakfast a memory. We felt so welcome we spent part of an evening drinking in this area (the drink was also from the owners shop across the road). We also booked another night. Our thanks to the owners who clearly love entertaining. ps we are not connected to the hotel in any way. Although marked down by visitors for not having a car park we were able to drop off the luggage and park the car nearby. The obvious advantage being that traffic noise is limited.

Family

10/10

Exceptional

18 Aug 2016

John

A perfect place to stay in Tuscany

This is a wonderful place to stay in a beautiful town. We were in the suite which was one of the largest rooms I have ever stayed in with a bathroom that had to be seen to be believed. Parking was very easy which is not always the case in Italy!

Partner

8/10

Excellent

22 Mar 2016

Reza Hakim

Big clean Room

Nice clean hotel/room. However location of hotel not easily reached. Bed a little hard and TV was too small. Otherwise the breakfast spread and stay was good.

Partner

10/10

Exceptional

02 Oct 2025

Gabriele

Alles ok

Leisure Partner

10/10

Exceptional

12 Jul 2025

Leonore

Flott hotell med hyggelige ansatte.

Fint hotell som ligger i et rolig og sjarmerende område. Utrolig hyggelige ansatte. Vi hadde rom med balkong, som hadde en nydelig utsikt. Kan anbefales.

Partner

10/10

Exceptional

04 Jul 2025

Sven

We love this place

Second time for us here, we love this beautiful place.
Friendly staff, beautiful rooms and great breakfast. We will be back next year.

Friends_and_family Family

6/10

Pleasant

11 Jul 2024

Verified traveler

Room downgraded (20 m2 -> 11 m2), no compensation!

The environment, building, views and breakfast are excellent. But a huge problem is that they advertise a room that does not even exist in reality! We booked a 20 m2 Superior room with balcony, hill view and king size bed. What we got was a cramped 11 m2 room with a queen bed, which they sell as ”for single use”. What they said is that none of the 20 m2 superior rooms have a balcony or a hill view (both of which are must-haves in a place like Colle di Val d’Elsa). No refund or other compensation offered, the only other alternative room they offered would have been the aforementioned another downgraded one without balcony & without hill view. They just try to avoid any responsibilities and just say ”it’s a mistake at hotels.com / Expedia, nothing we can do with it”. This is a clear violation of EU legislation. Buyers beware!

Partner

10/10

Exceptional

08 Jul 2024

Sven

Amazing hotel!

A truly amazing hotel in a wonderful Tuscan village. Me and my family had a wonderful time here, great beds, friendly staff, wonderful breakfast, amazing bathrooms and a view from the windows to die for. The AC made the large room cool in a very short time. This hotel exceeded my expectations.

Friends_and_family Family

10/10

Exceptional

20 Mar 2024

Laura

It was an amazing experience. We loved Pietro at Palazzo Pacini. He was so friendly and we felt like we have known him. He helped us with everything we needed.The hotel was amazing! Clean! It traveled us back in time , like the village it is situated in, which is like a fairytale.

Partner

10/10

Exceptional

03 Nov 2023

Valter

Soggiorno eccellente

Soggiorno estremamente piacevole in Palazzo d'epoca con tutti i comfort; colazione deliziosa e abbondante. Gentilezza massima da parte del proprietario.

Partner

10/10

Exceptional

06 Jul 2023

Anne

Un superbe et authentique palace toscan tenu par de très charmantes personnes. La chambre était magnifique et vraiment confortable. Le petit déjeuner est diversifié, copieux et très bon, je vous recommande d’y passer une nuit ou plus les yeux fermés !

Leisure Partner

10/10

Exceptional

18 Jun 2023

Rogerio Ap

O melhor hotel da viagem! Astral toscano, visual toscano, pessoas simpáticas, solícitas, felizes e amam o que fazem. Pietro e sua esposa que cuidam do hotel nos fazem sentir em casa. É como estar de férias na casa dos avós.
De longe o melhor da Colle de Val D’Elsa, que é um capítulo à parte e acolhe como amigos quem por lá se hospeda. Aliás, Colle é um lugar lindíssimo e estratégico para quem visita a Toscana.
Tudo perfeito!!!

Friends_and_family Family

10/10

Exceptional

22 Feb 2023

Myunghyun

가족 모두를 만족시킨 숙소였습니다.

후기대로 역시 주인장 할아버지가 엄청 친절합니다.
일반 건물들 사이에 있어 밤에 도착해서 조금 해매긴했지만 보자마자 알아봐주시고 반겨주셨어요.
객실 내부도 겉으로 보기와 다르게 아주 깨끗하고 넓습니다.
가족 모두를 만족시킨 숙소였습니다.

Friends_and_family Family

10/10

Exceptional

17 Oct 2022

patricia lilian

La recamara del papagalo me encanto todo ambientado un tapiz bello, limpieza excelente, trato muy bueno, solo el incoveniente el estacionamiento distante.

Leisure Partner