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ibis Osaka Umeda

Osaka · Japan

1 Chome 5 Banchi Komatsubara Cho Kita KuView location

8.8/10Excellent1,000 Reviews
Cleanliness9.0/109.0
Service8.8/108.8
Comfort8.6/108.6
Condition8.8/108.8
Neighborhood9.0/109.0
Amenities8.4/108.4
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  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About ibis Osaka Umeda

We have introduced elevated hygiene & prevention measures to ensure your safety. The ALLSAFE label certification, developed with and vetted by Bureau Veritas, represents our new cleanliness & prevention standards and these standards have been met in our hotels.

Read more about this hotelShow less

A stay at ibis Osaka Umeda places you in the heart of Osaka, within a 10-minute walk of Osaka Station City and Grand Front Osaka Mall. This hotel is 2.4 mi (3.8 km) from Dotonbori and 2.5 mi (4 km) from Osaka Castle.

Make yourself at home in one of the 181 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 11:00 AM

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Green Key (Foundation for Environmental Education) Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

    We have included all charges provided to us by the property.

  • You need to know
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property's guestroom windows cannot be opened.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
    • This property's guestroom windows cannot be opened.
  • Optional fees
    • Fee for buffet breakfast: approximately JPY 2200 for adults and JPY 1100 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Korean

    Japanese

    English

    Chinese (Mandarin)

Nearby attractions

HEP Five Shopping Mall 0.3 km / 0.2 mi
Hankyu Umeda Main Store 0.4 km / 0.2 mi
Hanshin Department Store 0.4 km / 0.2 mi
Osaka Station City 0.5 km / 0.3 mi
Pokemon Centre Osaka 0.6 km / 0.3 mi
Herbis Plaza 0.7 km / 0.4 mi
Hankyu Sanbangai 0.7 km / 0.4 mi
Grand Front Osaka Mall 0.7 km / 0.5 mi
LUCUA Osaka 0.8 km / 0.5 mi
Tenjimbashi-Suji Shopping Street 1 km / 0.6 mi
Umeda Arts Theater 1 km / 0.6 mi
Osaka City Hall 1 km / 0.6 mi
Kids Plaza Osaka 1 km / 0.7 mi
Sankei Hall Breeze 1.1 km / 0.7 mi
Osaka Central Public Hall 1.3 km / 0.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 181
  • Number of floors (main building): 14
  • Accessible rooms: 1
  • hotel
  • American Express
  • JCB
  • MasterCard
  • Visa
  • Bus/Train station
  • Airport
  • Wheelchair-accessible
  • 24-hour reception
Show 21 more facilities & services
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry serviceExtra charge
  • Smoke detector
  • Hotel safe
  • Lift access
  • Concierge
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant: 1
  • PhotocopierExtra charge
  • FaxExtra charge
  • MassageExtra charge
  • Green Key (FEE)
  • Breakfast
  • Deposit on arrival
  • Identification card at arrival
  • Non-smoking establishment
  • Single-Use Plastic Free
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN CITY VIEWTWIN • CITY VIEWTWN.CV

    Photos are not available for this room type.

    ibis Osaka Umeda

    TWIN CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    ibis Osaka Umeda

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CITY VIEW TWO BEDSRoom • CITY VIEW TWO BEDSROO.2B-CV

    Photos are not available for this room type.

    ibis Osaka Umeda

    Room CITY VIEW TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CITY VIEW TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    ibis Osaka Umeda

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    ibis Osaka Umeda

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    ibis Osaka Umeda

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO BEDSQUADRUPLE • TWO BEDSQUA.2B

    Photos are not available for this room type.

    ibis Osaka Umeda

    QUADRUPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    ibis Osaka Umeda

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    ibis Osaka Umeda

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 18 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable1 photo

    ibis Osaka Umeda

    DOUBLE KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Fridge
    • TV
    • Hairdryer
    • Shower
    • Bathroom: 1
    • Electric Kettle: 1
    • Safe
    • Slippers
    • Housekeeping
    • Soundproof room
    • Wi-fi
    • Wheelchair-accessible
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • Desk
    • Toiletries

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    ibis Osaka Umeda

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    ibis Osaka Umeda

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    ibis Osaka Umeda

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CITY VIEWRoom • CITY VIEWROO.CV

    Photos are not available for this room type.

    ibis Osaka Umeda

    Room CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    ibis Osaka Umeda

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV

    Photos are not available for this room type.

    ibis Osaka Umeda

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    ibis Osaka Umeda

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 15 m²DBL.DB
    DOUBLE WITH DOUBLE BEDPhoto unavailable2 photos

    ibis Osaka Umeda

    DOUBLE WITH DOUBLE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB

    Room amenities

    • Wheelchair-accessible
    • Housekeeping
    • Slippers
    • Toiletries
    • Wi-fi
    • Shower
    • Hairdryer
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW KING BEDDOUBLE • CITY VIEW KING BEDDBL.CV-KG

    Photos are not available for this room type.

    ibis Osaka Umeda

    DOUBLE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB

    Photos are not available for this room type.

    ibis Osaka Umeda

    TWIN WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    ibis Osaka Umeda

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    ibis Osaka Umeda

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUMRoom • PREMIUMROO.PI

    Photos are not available for this room type.

    ibis Osaka Umeda

    Room PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 18 m²TWN.ST
    TWIN STANDARDPhoto unavailable2 photos

    ibis Osaka Umeda

    TWIN STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Toiletries
    • Slippers
    • Housekeeping
    • TV
    • Hairdryer
    • Shower

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    ibis Osaka Umeda

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    ibis Osaka Umeda

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about ibis Osaka Umeda

8.8
Excellent
1,000 Reviews
Cleanliness
9.0 /10
Service
8.8 /10
Comfort
8.6 /10
Condition
8.8 /10
Neighborhood
9.0 /10
Amenities
8.4 /10
100 reviews shown
8/10
Excellent
21 Jul 2026
Ahmad
It’s close to everything
Family
10/10
Exceptional
18 Jul 2026
KHAWLA
Good location, centrally located. Most things within walking distance. Hotel well maintained, helpful and kind staff. Meal options were very good.
Partner
10/10
Exceptional
11 Jul 2026
yasushi
More than expected.
8/10
Excellent
11 Jul 2026
Shuao
The room is smaller than expected.
Friends
8/10
Excellent
07 Jul 2026
Vladimir
Great
Family_with_children
10/10
Exceptional
07 Jul 2026
Heidi
Amazing stay, definitely recommend.
Friends
6/10
Pleasant
23 Jun 2026
Michael
Decent hotel. Rooms were clean with air con.
Friends_and_family Friends
8/10
Excellent
15 Jun 2026
Amy
N/A
10/10
Exceptional
14 Jun 2026
Tramy
Our first time in Japan and this hotel is conveniently located next to the Asakusa Station, the temples and everything.
Family_with_children
10/10
Exceptional
10 Jun 2026
Martin
Nous avons aimé la proximité avec les restaurants et les transports en commun. Hôtel tranquille.
Family
10/10
Exceptional
29 May 2026
Richard
Great location near the station. Hotel was well organised and very friendly. Had our bags delivered there from previous hotel with no issues. Breakfast was good.
Partner
6/10
Pleasant
27 May 2026
Jacky
Great location and staff who all knew how to speak english. The rooms were on the smaller side. Main issue which i had in room 612 was that the free wifi doesnt go that far. So i basically had no wifi
10/10
Exceptional
21 May 2026
Richard
Overall, very nice place …highly recommend
Family
8/10
Excellent
14 May 2026
Paula
The property is basic. Small rooms like most in Japan. TV was very basic. No streaming apps or English channels except BBC News. Breakfast buffet was just ok. Very clean though and the staff is lovely.
Family
10/10
Exceptional
08 May 2026
Min Seock
All good.
Partner
10/10
Exceptional
04 May 2026
James
Good breakfast
8/10
Excellent
02 May 2026
Amanda
Great location, clean room, easy access to every train
Friends
10/10
Exceptional
30 Apr 2026
Jim
Great breakfast
10/10
Exceptional
17 Apr 2026
Lee Hai
Breakfast menu is basic and still good range. Rooms are clean and new. Very central location with lots of eatery and only 5mins walk from Osaka station. Recommend to stay here for both work and holiday travelers.
10/10
Exceptional
09 Mar 2026
Amanda
Im very happy with the stay. Bery comfortable n saff r friendly
Partner
10/10
Exceptional
11 Feb 2026
Venisa
Location, clean room
Leisure
10/10
Exceptional
29 Jan 2026
Nee
Clean rooms. Comfortable beds. Breakfast was included and staff at breakfast area was great.
Leisure
10/10
Exceptional
29 Jan 2026
Gustavo
Room was clean and had all the amenities. I recommend paying a bit extra for the breakfast, definitely worth it. Staff was friendly and helpful. Would definitely stay here again.
Leisure Partner
10/10
Exceptional
26 Jan 2026
Emily
Staff were really helpful and the hotel was in a great location accessible to lots of transport, shopping and food
Leisure Self
10/10
Exceptional
18 Jan 2026
Pandian Suppiah
Hotel is walking distance from Osaka anta and umeda station convenient to move around. Size of of the room is bigger than usual and we had breakfast so it was not bad at all. Around the hotel a lot of eating places and shopping. Highly recommend.
Partner
4/10
Poor
03 Jan 2026
Chee Kean

We were disappointed with our stay at Ibis Osaka Umeda. The room was extremely small, and the bathroom felt cramped due to a large pillar. The front desk staff—especially the assistant manager—did not seem welcoming.

The lobby area is also quite tight and often crowded with luggage, which makes it feel congested.

Additionally, the hotel does not have an on‑site laundry facility, and the nearest option is about a 15‑minute walk away.
Leisure Family
8/10
Excellent
20 Dec 2025
Clifford
Shops nearby
Leisure Friends
10/10
Exceptional
16 Dec 2025
Cameron Thomas
Great location. Quiet hotel. Helpful staff. I used a luggage pick up service which they helped me with
10/10
Exceptional
22 Nov 2025
Qing
Yes
6/10
Pleasant
19 Nov 2025
Josephine
Location of the property was very good, close to Umeda Station which provides easy access to the Midosuji line to get to tourist spots. There are a variety of dining areas close to the hotel and in the malls close by. Take the elevator from the hotel to the basement and it leads to dining areas and the mall.
The size of our room was decent for one with twin beds. I had a problem with the toilet that had stains that was either hard to get at to clean or not possible to clean. Either way it was unpleasant. Either change the whole toilet or find a way to have your guests enjoy a perfectly white toilet.
Staff were friendly and helpful. They spoke English well so communication was a non-issue.
Breakfast was okay, nothing exceptional. It would have been nice if they would have whole grain breads to choose. They had Costa coffee which I enjoyed.
Leisure Partner
10/10
Exceptional
11 Nov 2025
Kaavya
The room was comfortable and clean. The staff were nice and helped me extend my stay with ease.
8/10
Excellent
11 Nov 2025
Sinead
The hotel was a bit confusing to find initially (via the underground shopping mall), but it was a good location near several stations. The room was small as expected so not much room for large cases, but the king sized bed was very comfy and the shower was excellent. Breakfast had a good selection.
Partner
10/10
Exceptional
07 Nov 2025
Gong
Great overall, very good location and the staff generally speaks ok English, had no trouble on multiple occasions to communicate with staffs via phone and in-person by English
8/10
Excellent
05 Nov 2025
Emin
everything was good.
10/10
Exceptional
30 Oct 2025
Maida
Everything was perfect
Leisure
8/10
Excellent
29 Oct 2025
Karen
Great stay
8/10
Excellent
28 Oct 2025
JUNKYU
The room was super small however was very clean.
The shower booth looked very new and had a hot water.
Leisure Family
10/10
Exceptional
26 Oct 2025
Gregg
Everything was wonderful.
Friends_and_family Family
10/10
Exceptional
19 Oct 2025
Iain
Great location
10/10
Exceptional
18 Oct 2025
Frances
…
6/10
Pleasant
04 Oct 2025
Hoi Ki
The twin bed room is very small as it is in the busy area in Umeda. The breakfast provided in the restaurant on the 1/F has a variety of food, like Japanese style food, western style food, salad and fruits. It is a reasonable choice if you don't need to stay in the hotel for long hours during your visit in Osaka.
Leisure Friends
8/10
Excellent
04 Oct 2025
catrina
Room was tidy not to big but was good for location
Leisure Family
10/10
Exceptional
03 Oct 2025
Jessica S W
Location is good, close to train and lof
Partner
10/10
Exceptional
01 Oct 2025
Ian
A great hotel but in a very busy area close to all transport. A stay here is very worthwhile.
Leisure Friends
10/10
Exceptional
01 Oct 2025
Laura
Very nice hotel! Friendly staff and walkable to the Ferris wheel and great shopping
Leisure Family
10/10
Exceptional
30 Sep 2025
Tracy
Great location for accessing areas around Osaka and great for exploring Umeda area. Clean and comfortable. Helpful staff. Great value for money.
Leisure Family_with_children
8/10
Excellent
19 Sep 2025
Dominic
clean, only the room too small.
Leisure Family
4/10
Poor
01 Sep 2025
Pitt

Good for one night transit stay

Room far too cramp, difficult to manoeuvre without knocking furniture. Also difficulty packing and unpacking luggage. Worse of all window was facing another building within 3 meters, lack of privacy. Bath room is extremely cramped comparing to HK’s ibis which have stayed at Central and Shuangwan.

Location of hotel is great as it is well connected to subway and public buses. Luggage transfer service is available at reasonable pricing.
Friends_and_family Family
10/10
Exceptional
23 Aug 2025
Carlos
Good
10/10
Exceptional
09 Aug 2025
Eileen
The best breakfast buffet thus far! So worth it to start your day!
Leisure
10/10
Exceptional
09 Aug 2025
Kirstie
Great rooms with great air conditioning. Pretty easy to find once you found the east Whitty Mall. Hundreds of food options nearby. I would stay here again.
10/10
Exceptional
13 Jul 2025
Nadarajah
Very convenient location
10/10
Exceptional
12 Jul 2025
Nadarajah
Very convenient location. Helpful staff nice room
10/10
Exceptional
06 Jul 2025
Nadarajah
I find this property very convenient in many ways. Friendly and helpful staff. I liked it so much I rebooked for three days instead of two days originally.
6/10
Pleasant
16 Jun 2025
MATTHEW
The hotel's location is convenient and well-placed for subway links. The surrounding area has an okay range of entertainment venues and shops. The staff were courteous and helpful and spoke English (I point this out as an English-speaking monoglot!). The room was small but I expected it tovlcbe, but the bed was comfortable enough and the shower was hot and powerful which is sometimes what you need after a long day of trekking around the city. I've stayed in other Ibis hotels in Japan, and in those hotels the room windows could be opened, but rather annoyingly here they cannot, but at least the air conditioning worked well. I didn't eat breakfast here, so can't comment on that, but there is a nice cafe next to the lobby.
Self
10/10
Exceptional
21 May 2025
Michael
Great location
Leisure
10/10
Exceptional
19 May 2025
Michael
Great location and staff. Breakfast was impressive
Leisure
10/10
Exceptional
05 May 2025
Juliet
Excellent value for the price. Staff are very helpful, rooms are clean and comfortable, and great that can access the metro and train station directly from hotel via the underground shopping malls
Leisure
10/10
Exceptional
01 May 2025
Kyle

Wonderful stay

The stay was great. The staff and everyone is very helpful. The room is always clean and tidy.
Partner
8/10
Excellent
22 Apr 2025
Kai-Chung
Good location.
Leisure Friends
8/10
Excellent
16 Apr 2025
Jason
Hotel in great location. Close to transportation and shopping/food options. Room size is what to expect in Japan so a bit on the small size but were clean.
Leisure Family
8/10
Excellent
16 Apr 2025
Jason
Hotel in great location. Close to transportation and shopping/food options. Room size is what to expect in Japan so a bit on the small size but were clean.
Leisure Family
10/10
Exceptional
13 Apr 2025
Kacey

Great stay, great value.

Wow, such a great stay! The staff were friendly and accommodating. We had a baby bed cot set up in our room (as requested) and it fit like a puzzle near the bathroom - even in the small room. They also loaned us an electrical adapter when we realised ours didn’t fit.

The room was clean and the location was excellent. There was a bar fridge so we could put yogurt in it for breakfast for the toddler.

The hotel provide filtered water in the foyer.

Would be happy to stay at Ibis Osaka Umeda in future.
Friends_and_family Family
8/10
Excellent
11 Apr 2025
Cvetko

Good hotel location

Good location close to shops, food and the train station
Partner
10/10
Exceptional
06 Apr 2025
Albert
Great Japanese 3 star hotel located within walking distance of metro and airport bus transfers.

Made it easy to get around everywhere when we were visiting.

Clean and nice breakfast.
Leisure
10/10
Exceptional
01 Apr 2025
Emely

Loved this hotel

This was such a nice place to stay in while we were in Osaka! I liked how convenient the location was, the hotel even had an elevator go directly down to the underground malls/train stations! The hotel was comfortable and the beds and amenities were great!
Friends_and_family Family
8/10
Excellent
11 Mar 2025
Iain
W
Leisure Partner
8/10
Excellent
28 Feb 2025
XINDING
Very convenient for transportation
8/10
Excellent
05 Feb 2025
Chris
N/A
Leisure Partner
10/10
Exceptional
05 Feb 2025
Robert
Good location nearby Osaka and Osaka Umeda stations with lots of connections.Comfortable, very clean, good value. Breakfast a bit overpriced.
8/10
Excellent
10 Jan 2025
Verified traveler
Location is conv, big luggages can also go via underpass
Friends_and_family Family
10/10
Exceptional
29 Dec 2024
Jason
Excellent location, 10 minutes walk to Osaka Station which will get you just about anywhere. Comfortable rooms. Very good breakfast, the coffee was great.
Leisure Family
8/10
Excellent
12 Dec 2024
Candy
The space is quite small.
2/10
Poor
02 Dec 2024
Luan
My bathroom smell like sewage. Told them when we checked out and they only say “yeah we’ll check it just to get it over with. Small tiny room. Good and convenient area though
8/10
Excellent
02 Dec 2024
Nancy Yue
The location is very convenient as it is next to the subway and shopping areas. Service was excellent as staff speaks both Japanese and English. There is also the option of early check-in and late check-out.

Some of the facilities left more to be desired, however this hotel is advertised as budget. It also has poor soundproofing especially at night. Overall, very good hotel if you value convenience over facilities.
Leisure Family
10/10
Exceptional
21 Nov 2024
Jolee
Room was clean, quiet, and spacious. Our reservation included breakfast and the food was very good (mix of western and Japanese breakfast foods). We looked forward to breakfast in the morning. This is great because most stores and restaurants in Japan opened around 10:30 or 11. It was nice not having to eat convenience store food every morning.
Daily housekeeping did a good job and we enjoyed our stay. Rooms were quiet and the staff was helpful and polite.
You can also access the underground mall and transit hub directly from the hotel which is very convenient. Just head towards the East wing of the underground mall (Whity mall) from Osaka/Umeda station, the hotel entrance will be on your left.
Leisure Partner
8/10
Excellent
21 Nov 2024
ANNA
If post, just use name Anna and do not include my full Name.

Overall the property has good location, helpful front desk, and the room is clean. The breakfast is great too.
Leisure Friends
10/10
Exceptional
18 Nov 2024
Daniel
Great location and has everything you need on-site.
Business_and_leisure Partner
10/10
Exceptional
17 Nov 2024
David

Great hotel in a fabulous location.

This was a great hotel in a great location. As with many Japanese hotels, the rooms were very compact but comfortable.

The shower was powerful and hot, it was a shame they didn’t have one of those small Japanese baths. The bed was nice and comfy too.

The hotel is close to lots of shops, restaurants and bars. Public transport options are very handy and close by too.
Partner
8/10
Excellent
12 Nov 2024
Daniel
Great place for the cost and activities to do and accessibility to transport
Leisure Self
10/10
Exceptional
02 Nov 2024
Carmen
We were here for 2 nights and really enjoyed our stay! My boyfriend found this bed to be the most comfortable of the 5 hotels we booked. We chose this hotel mainly for the proximity to Osaka/Umeda Station which we found great for getting around. There’s a station exit right next to the hotel. There are many affordable and tasty dining options close to the hotel, so you’ll never go hungry. Overall, this was a great stay!
Leisure Partner
8/10
Excellent
21 Oct 2024
Alejandro
The hotel offers breakfast. If you can get it it's worth it
Leisure Family
8/10
Excellent
10 Oct 2024
Carol
Great location, super convenient. Access to Whity mall and trains without having to brave the weather! Practicality of bathroom was lacking (no place to hang towels), room was amply sized.
Leisure Partner
10/10
Exceptional
03 Oct 2024
Colleen
The room itself was good, but the location was amazing. They have a separate elevator that takes you down to the underground shopping which directly connects you to the metro lines and local trains. It was only two stops from shin-Osaka train station if arriving by Shinkansen and also very easy to get to Itami airport. Easy to get to many points of interest. Breakfast was good and staff was friendly. Would stay again if in Osaka.
Leisure Self
8/10
Excellent
02 Oct 2024
Angela
Nice location, friendly staff, restaurant and convenience store around
Leisure Self
10/10
Exceptional
01 Sep 2024
Geeti
Everything was perfect and comfortable for me. I give this hotel 5 gold stars. 🌟🌟🌟🌟🌟
Leisure Self
8/10
Excellent
24 Jul 2024
Ken
Ibis is a centrally located property with easy access to the main Osaka train stations. Its direct connection to the Whity underground mall is particularly appealing as it offers a convenient route to the train stations and numerous shops, providing shelter from the weather. The property is clean, and while the rooms are compact, they are more spacious compared to other properties I have experienced in Osaka.

In terms of amenities, they are generally unremarkable, except for the internet services. The Wi-Fi speeds are slow at 9 Mbps, making it difficult to upload content efficiently, and there are no wired LAN ports available in the rooms. Despite these drawbacks, the property is commendable and a good choice for a stay.
Leisure Family
6/10
Pleasant
01 Jul 2024
HELENA
no comment
Leisure Family_with_children
6/10
Pleasant
01 Jul 2024
Verified traveler

Good place for a food sleep

Good location and very comfortable beds. A good place for a good sleep. Didnt have breakfast. Staff were helpful.
8/10
Excellent
02 Jun 2024
Amy
We were only in Osaka for one night (for a Hanshin Tigers baseball game) and this was a nice hotel at a great price for our needs. Room was small, but that’s standard for Japan. Location was great, in short walking distance to Osaka Station, which made getting around the city incredibly easy. Staff was friendly and helpful, and luggage storage was available so that we could leave our bags and explore the city before the official check in time. Overall, a perfectly nice experience.
Friends_and_family Family
10/10
Exceptional
26 May 2024
Michelle
Great hotel to stay
8/10
Excellent
21 May 2024
Tiffany
Loved the boutique vibe of the hotel. What was an opportunity would be the fact that there is no space in the room to open up a suitcase.
Leisure Partner
6/10
Pleasant
21 May 2024
Jacinta
Clean property. Convenient location. Not a lot of space in the room for your luggage. Was a tight fit for one. Couldn’t imagine a couple in there. As long as you’re aware of that, it’s otherwise clean, close to things and nice.
Leisure Friends
10/10
Exceptional
19 May 2024
Arthur
Good location
10/10
Exceptional
19 May 2024
Arthur
Very good location for transport, shopping , drinking , eating
Leisure Friends
8/10
Excellent
11 May 2024
Gerald
We felt very comfortable at our stay
10/10
Exceptional
01 May 2024
Sharon
Very convenient location, with lots of restaurants close by. Staff were friendly and helpful. Room was tiny (I was expecting that when I booked), but it served its purpose, and was clean, with comfortable bed and pillows.
Leisure Family
8/10
Excellent
25 Apr 2024
Eric
Place is smaller than I expected but the location is convenient enough as it's walkable to multiple metro railways.

Nightlife is vibrant for those who care. Within walking distance include the famous Ichiran along with multiple restaurants are open till over 4am. But it may also be too vibrant if you are bringing kids. There are quite some massage parlours (with happy endings I suspect) nearby as well.

Overall, unless you are super concern of those redlight businesses, I would say this is a pretty good stay for the average family.
Leisure Family_with_children
6/10
Pleasant
15 Apr 2024
cathy
Too crowded
Leisure Friends
8/10
Excellent
08 Apr 2024
Gregory

Great for one, couples be ready !

Location was ideal with easy access to the subway station. A young vibrant neighborhood with plenty of shopping and food choices around. However the room was very small for more than one person.
Partner

Location & surroundings

ibis Osaka Umeda
1 Chome 5 Banchi Komatsubara Cho Kita Ku, Osaka, Japan

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ibis Osaka Umeda

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