LEVEL Los Angeles Downtown

LEVEL Los Angeles Downtown – South Olive

United States , Los Angeles - CA
Los Angeles, 888 S. Olive St
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100 reviews shown

10/10

Exceptional

13 Mar 2026

Mayra

Great experience! I keep coming back because it’s priced well with great views

Partner

6/10

Pleasant

10 Mar 2026

Tenaya

Clean room and spacious. They will gouge you on parking. Check out is 10 am so pretty early. Asked for late check out and they charged $150 to stay until 1 pm but didn’t tell us the key cards stop working at 12. My kids got locked out of the room and I couldn’t get back into the hotel until someone let me in. That was frustrating. Right at 12 pm we had housekeeping walk in on us. Have to say that really made me angry after spending close to $600 for one night! There are a couple of places nearby to eat which you want to stay close to because it’s not the best area crime wise. If you’re a light sleeper traffic and people peeling out all night will keep you awake. I think people also live there so it’s not just a hotel. They seem annoyed with hotel guests and I can’t say I blame them.

Friends_and_family Family

10/10

Exceptional

08 Mar 2026

Robert

This is a modern aparthotel in uneven downtown LA that is well run. Staff is outstanding. My major complaint is that the kitchen has toxic black plastic cooking utensils and the living room needs a bright standing lamp. But these caveats are minor for an overall great experience.

Partner

6/10

Pleasant

08 Mar 2026

Daniel

Positives; Staff was friendly and accommodating, valet and parking very easy, suite was fantastic with a beautiful kitchen, nice living area and bathrooms were spacious and clean.

Negatives; common areas were pretty dirty, beds were extremely uncomfortable (felt like sleeping on a box spring), which was extremely disappointing. TV’s had intermittent connectivity and only Netflix available…no other streaming options. These issues are so impactful to the overall comfort of a room…and so easy to correct and then this would be one of our top places to stay in DTLA.

Family

10/10

Exceptional

08 Mar 2026

James

Staff is excellent they go above and beyond, the property and the room was stunning great amenities, and a nice quick walk to crypto.com Arena

Partner

8/10

Excellent

07 Mar 2026

Kyunghee

The Wi-Fi connection wasn’t very good, there weren’t enough towels, and it was difficult to get through by phone, which was inconvenient. However, overall I was satisfied.

Family

10/10

Exceptional

07 Mar 2026

Edwin

Amazing experience

Partner

10/10

Exceptional

04 Mar 2026

Deschan

Property was great I’m from the south second time coming to La choosing levels was great can’t wait to book again

2/10

Poor

03 Mar 2026

Shawna Chiquita Shenique

Upon my check-in, I entered the room to a dirty sink with backed up food in it, roaches in the bottom of the cabinets under the sink and bathroom outlet wasn’t working. I let staff know about the room and was told someone would come up to clean it and fix outlet and no one ever came. When I notified them that no one ever came to the room and more roaches were seen they moved me to another room. I paid for a bigger room with a better view to be moved to a smaller room with ok View .I was told that they will returned the resort fees due to the inconvenience. I checked out on 2/19/26 I haven’t received it yet.

4/10

Poor

02 Mar 2026

Sharmila

The elevator was broken during our entire weeklong stay and there was no effort to fix it. We could NEVER leave the hotel without a serious delay. The rest of the stay was perfectly fine, but the debilitating wait time to use the elevator made the experience miserable.

Family

6/10

Pleasant

02 Mar 2026

mansimar

Staff could definitely be nicer. One fella there is really nice but everyone else seems to have attitude. Room cleanliness needs a lot of attention. With being a gold member with Hotels, we are supposed to get wine and late check out if available but they act as if there is no such offering.

Business

10/10

Exceptional

25 Feb 2026

Kimberly Adriana Sanchez

Stayed at South Olive in LA and overall it was a nice stay peaceful and nobody was constantly bothering you, which I appreciated. But I did have to pay an extra fee, and the parking situation was honestly frustrating. They charge $65 for parking, while right next door it’s only $10 and you get in-and-out access… so that didn’t make sense to me. Also, the valet guy outside definitely had an attitude. He seemed to treat people differently depending on how they looked, like he wouldn’t even talk to some people but had plenty to say when he felt like it. That part was off putting. Nice stay overall, but those little things definitely stood out.

10/10

Exceptional

23 Feb 2026

Shana

Great staff

Leisure Family

10/10

Exceptional

19 Feb 2026

Ebony

Stayed at levels as a mini staycation/late birthday for my honey and the room was very clean. Staff was nice. I’ll be staying again

Partner

10/10

Exceptional

18 Feb 2026

Joshua

Great stay good staff . Only thing I didn’t like was the shower . They could be better as far as water pressure

Leisure Partner

4/10

Poor

17 Feb 2026

Lakita

room wasn't as clean as it should have been it was hair and lent everywhere as if they don't clean daily

Partner

10/10

Exceptional

16 Feb 2026

Morgan

Enjoyed our stay will be back

10/10

Exceptional

15 Feb 2026

Mengjie

Clean room, staffs are good. Mattress is not comfortable.

Business_and_leisure Family

10/10

Exceptional

13 Feb 2026

Jenny

The suit is so spacious you literally have everything you need! Would come back again

8/10

Excellent

09 Feb 2026

Sharon

We stayed at Level One Hotel for my birthday, and it was a good experience overall. The hotel was clean. The staff were friendly and accommodating, and check-in/check-out were smooth.

It was a nice, stress-free stay and a great way to celebrate my birthday. I would definitely consider staying here again and would recommend it for anyone looking for a solid stay in LA.

Leisure Friends

10/10

Exceptional

08 Feb 2026

Mayra

loved the suite and view was amazing as well as the amenities. I will definitely be returning soon

10/10

Exceptional

08 Feb 2026

Letha D

Great

10/10

Exceptional

06 Feb 2026

William

Level DTLA ALWAYS provides a 5 star hospitality experience staff is consistently professional, courteous and responsive to every guest's needs , Johnny at the front desk is simply the Best!

8/10

Excellent

04 Feb 2026

Aliyah

Amazing room with views ❤️

Leisure Partner

2/10

Poor

04 Feb 2026

Arreasha

I am very upset with my stay! For three nights my shower water was never hot and the bathroom shower flooded each time. After multiple request they finally sent staff to fix on Monday my last day there

I demand a full refund for inconvenience and because it was Grammy weekend i was forced to stay there or I would not have had a room

Business

6/10

Pleasant

01 Feb 2026

Catherine

The hotel overall was wonderful. The room was beautiful, the view was impeccable, the staff was very kind and I loved the amenities. The valet on the other hand, was the worst treatment I have ever received. I prepaid for 2 nights of valet. Although I do not have a fancy car, I should still have been treated with the same respect and courtesy as the owner of the Lamborghini. My family and I received dirty and judgmental looks from the moment we drove in in my 2018 Mazda cx5.

Friends_and_family Family

10/10

Exceptional

30 Jan 2026

Laura

Been on many staycations here over the years. Always a great time.

Friends_and_family Family

6/10

Pleasant

27 Jan 2026

Marisol

Room was not clean. I was very disappointed

10/10

Exceptional

26 Jan 2026

Ericka

Great stay! I loved everything about it. Def staying here again

Leisure Partner

10/10

Exceptional

24 Jan 2026

Danielle

My 2nd time staying at this location, we booked a jr 2br suite this time. Stayed in a regularly 2br suit last time. Both were nice, it just depends on ur needs. The amenities are good. And location is close for crypto arena (what I needed). Beware its dt and there are lots of homeless ppl like any city. Making it loud all hours of the night. Staff is welcoming, and help when you ask while still offering privacy. I will definitely be staying here again.

Leisure Family

8/10

Excellent

18 Jan 2026

Marta

It was cute but the balcony was a bit dusty.

10/10

Exceptional

18 Jan 2026

Rodrigo

Everything was perfect. Loved our stay.

Leisure Partner

10/10

Exceptional

17 Jan 2026

Darin

The stay was amazing and I was greeted and taken care of the entire time. The staff is very friendly and helpful. Thank you to the manager Hadi Daou for making my stay very comfortable and pleasant

8/10

Excellent

14 Jan 2026

Rodrigo

Everything was very good!

Leisure Family_with_children

4/10

Poor

11 Jan 2026

Sabrina

I'm so very sad. My previous stays were amazing. This time around, there was no hot water!!! Having to shower in cold water is so uncomfortable. Also the Netflix wouldn't work, I called around 9am, tech guy came, stated it would be reset. 3 hours later, nothing. I call guest service, they stated it's still being worked on. Two night stay, no hot water, no Netflix.

Leisure Family

10/10

Exceptional

10 Jan 2026

Miguel

I loved the room .I would stay there again

10/10

Exceptional

10 Jan 2026

Liam

The staff is amazing very accommodating

Leisure Family

10/10

Exceptional

09 Jan 2026

JASON

Great overall experience for a family of four

Friends_and_family Family

10/10

Exceptional

09 Jan 2026

Berniece

Such a good stay ! I stayed with my family and kids views are amazing

10/10

Exceptional

08 Jan 2026

Extasis

This is my favorite hotel to stay at in Los Angeles!

Business_and_leisure

10/10

Exceptional

08 Jan 2026

Natasha

Perfect location! Clean, modern suites.

Leisure Family

8/10

Excellent

07 Jan 2026

Jesus

No hot water in the shower
Room can use some repairs.
Other than that, still my favorite place to stay in the Los Angeles area.

Big Suites and comfortable

Leisure Family

2/10

Poor

07 Jan 2026

matthew

Do not recommend. We’ve stayed at plenty of hotels in the LA area and this was by far my worst experience. We were waiting for an elevator for 30+ minutes, parking fees were ridiculously high and was not the same amount as stated in the booking, definitely not a safe environment if you’re looking for a peaceful place to sleep, there’s a club on the first floor

10/10

Exceptional

07 Jan 2026

Chester

Our favorite place to stay in th city.

10/10

Exceptional

06 Jan 2026

dennis

Maria personality was so Beautiful!

2/10

Poor

06 Jan 2026

Sundeep

10/10

Exceptional

05 Jan 2026

Jeremy

Great!!

8/10

Excellent

04 Jan 2026

Raemar

Yes

10/10

Exceptional

04 Jan 2026

CaNeshia

My boyfriend and I absolutely LOVEDDDD the hotel. We did not even have time to visit floor 4 with amenities because we were so busy, but we did go down and take a peek before we left. Everything was wonderful for us, although our room was not ready at 4 pm, we were accommodated appropriately due to our extra hour wait time. We will be back!!! Front desk staff was also nice and welcoming. We did park using the self park due to all of the negative reviews on street parking. We wanted to park at the hotel to feel more secure, and LEVEL did not disappoint. We knew we were going to be in & out throughout our trip, so paying the lot across the street $10 each time was not worth it, honestly. I can say that during our late-night outings (around 2 am), the parking attendants and front desk staff were wildly alert, and they had the garage closed. This gave me confidence that they were ensuring cars inside the garage remained safe and no one without access could enter. The room was very spacious and clean throughout.

Partner

10/10

Exceptional

04 Jan 2026

Trang

Everything was perfect
We love it

Family

10/10

Exceptional

03 Jan 2026

Monet

The room was incredible, very spacious and clean. The amenities were great and the staff were incredibly helpful and welcoming. I would keep this hotel in mind for future stays!

Leisure

4/10

Poor

03 Jan 2026

Rikisha

The hotel overall is high on parking $55 night is excessive in my opinion. Then we seen a roach in the living-room.

Leisure Friends

10/10

Exceptional

02 Jan 2026

Victor

Amenities

2/10

Poor

01 Jan 2026

Urias

The hot tub water was infected for a fungus and all my family got skin rush!!

Leisure Family

8/10

Excellent

01 Jan 2026

Zach

I like that it had

10/10

Exceptional

31 Dec 2025

Kenia

The stay was great! The view was amazing but the couch was a bit dirty but we had a great stay

Leisure

8/10

Excellent

31 Dec 2025

Brandy

Upon arrival staff was extremely nice and helpful. The the room was great with a couple things that needs to be fixed. The view was even better. The room had a smell when we first got there but honestly it might be a LA thing because majority of the restaurants I went to had that smell it was like a drainage problem or sewage. I bought bleach spray and air fresheners to help mask it. The hot water did not get hot and the floors were not mopped.. I had to buy house shoes… all in all I would stay again. I didn’t use the amenities so I can’t leave a review on that part…

Leisure Friends

10/10

Exceptional

30 Dec 2025

Breno

Their room was spotless, incredible views middle of the city. The staff was extremely nice. We had a blast.

10/10

Exceptional

29 Dec 2025

James

Clean room

10/10

Exceptional

29 Dec 2025

Robert

Great place to stay. Bed was a little soft. Only really bad thing is city noise, but this is LA, right?

Partner

10/10

Exceptional

29 Dec 2025

Vashon

Ac keep room cool

Leisure Partner

10/10

Exceptional

28 Dec 2025

Breanna

Clean room, neat and nice

Family

10/10

Exceptional

27 Dec 2025

Mohammad

It was good

8/10

Excellent

26 Dec 2025

Brittany

Great location, gym was well equipped, balcony view beautiful and it was nice to swim in the pool in December. There are extra fees per day that are not included in your deposit or in your booking so be cautious as we came from Canada so we ended up spending $400 extra dollars on the location fee and extra taxes we weren’t expecting to spend.

10/10

Exceptional

26 Dec 2025

Ehimanre

Great

2/10

Poor

25 Dec 2025

Jennifer

In order to use a luggage carrier you had to leave a ID or Cell Phone. They already had my $100 deposit. On top of that I had to continuously get a new room key because the place is crap and needs an update. I didn’t feel comfortable. Security staff made us feel unwelcome and followed us l probably because we were black. Never staying at Level Downtown LA ever again. HORRIBLE EXPERIENCE

Business_and_leisure Family

6/10

Pleasant

23 Dec 2025

Melodie

I have stayed at Level before and loved it! Great location, amenities, staff. However this time it was a bit off. I arrived earlier than check-in and was told it would be $150 to check-in early or I could wait. I chose the later to only watch other patrons be checked in without the extra cost, it really seemed to be at the decision of the front desk who got to get in early, with no real rhyme or reason. Once I was allowed to check in I walked into a room where I was greeted by two roaches and numerous fruit flys. Lastly for what was a 3 night stay it took 2 days 6 calls and 2 visits to the front desk to provide a lamp for the living room space. It unfortunately is a dark corner once the sunsets at 5pm so it became a frustrating situation. Overall I will probably stay here again but I was frustrated with this past experience.

Business

4/10

Poor

23 Dec 2025

Miguel

I rarely leave reviews, but this experience compelled me to share. Upon arrival, the bed sheets were stained with what appeared to be red spots resembling blood—both on my bed and in the other room as well. The front desk staff was unreachable despite multiple calls, as no one ever answered. Throughout my five-night stay, housekeeping was never offered, nor was trash picked up even once. The bathroom door would not close properly, the refrigerator emitted a foul odor, and to make matters worse, both our room and the hallways smelled strongly of marijuana. This was by far the worst hotel experience I have ever had, and I travel frequently. I will never return to this hotel.

Leisure Family_with_children

10/10

Exceptional

22 Dec 2025

Ta-tanisha

Everything was great! Thxs

Leisure Family_with_children

10/10

Exceptional

22 Dec 2025

Charles

Friendly and responsive front desk staff! Valet guys were very helpful!

Business_and_leisure Partner

8/10

Excellent

22 Dec 2025

Asja

I am always treated well when I cone here. Franklin was EXTREMELY helpful and willing to accommodate me. I did struggle with maintenance and housekeeping but guest services compensated me

Friends_and_family Family

10/10

Exceptional

18 Dec 2025

Kelsey

Excellent check in. Clean and great location. Heated pool and hot tub were also great

Leisure Family_with_children

10/10

Exceptional

18 Dec 2025

Gunna

Extremely helpful staff

10/10

Exceptional

17 Dec 2025

Angela

Cleanliness and amenities

6/10

Pleasant

15 Dec 2025

peter

Room was in good condition, but a few things could be improved: 1) coffee pot did not work; 2) shower in bedroom bathroom could not be switched from showerhead to faucet mode; 3) auxilliary closet, water heater closet, washer/dryer closet floors were unswept and covered with trash; 4) luggage carts were in need of repair; hotel only had two carts and both of them all had flat tires, making them difficult to push; 5) hotel did not offer any complimentary water; sidewalks around the hotel were filthy and littered w/ either dog or human feces; had to dodge those landmines while walking out; also, either dog or human urine stains covered parts of hotel walls outside the building,

Leisure Family

10/10

Exceptional

14 Dec 2025

James

Cool property, great location

6/10

Pleasant

13 Dec 2025

Myeshia

The staff was friendly and helpful, and the suite layout was ideal. The price point was affordable; however, the rooms lacked cleanliness. The couch in both hotel rooms was badly stained, and the blinds in the kitchen were particularly dirty.

Friends_and_family Family

4/10

Poor

12 Dec 2025

Oleh

I stay at this hotel every time I visit LA, but unfortunately the quality has been getting worse with each visit. The room was noticeably dirty and had an unpleasant smell. There were fresh, strange stains on the curtains, as if someone had spit on them, and there was dried vomit on the balcony glass.

Despite the hotel’s no-smoking policy, there was a constant smell of marijuana coming from nearby rooms. Even though quiet hours start at 11 PM, loud music often continued late into the night. I reached out to the hotel support about these issues, but received no response.

Another unpleasant moment happened in the morning near the pool: while I was using one of the restrooms, the cleaning staff knocked and told me to hurry because they needed to clean. That felt very unprofessional.

To be fair, the front desk staff has always been polite, helpful, and great to interact with — no complaints about them. But overall, the experience this time was disappointing.

10/10

Exceptional

11 Dec 2025

dennis

Guy was excellent and quick

Business Partner

4/10

Poor

11 Dec 2025

Oleh

Leisure Family

10/10

Exceptional

09 Dec 2025

Leo

Great room and view

8/10

Excellent

08 Dec 2025

Daniel

Clean condo, and great location right in the downtown of LA. Parking fee it’s too expensive.

Leisure Friends

10/10

Exceptional

07 Dec 2025

Jaime

Nice and clean room cold air conditioning

Friends_and_family Family

8/10

Excellent

07 Dec 2025

Evie

It was good stay!

10/10

Exceptional

07 Dec 2025

Marlon

Room was spotless. Only suggestion the living room area needs curtains to block the sunlight. You can’t see the TV due to the glare. Also, TVs need to be upgraded. Room is to nice for small TVs

Business

10/10

Exceptional

06 Dec 2025

Meghan

Absolutely LOVE Levels. Great location, secured building,clean rooms and THE STAFF.... Impeccable!

Franklin at the front desk made checking in a beautiful breeze.

Will definitely be returning !

Business_and_leisure Partner

2/10

Poor

06 Dec 2025

Art

Yes rooms are big but beds are horrible and make noise , sheets and pillows are worse than motel 6. No joke. Stayed here 7 times due to last min choices. Shower takes 13 mins to warm up , yes I’ve timed it.

Business

10/10

Exceptional

05 Dec 2025

Marion Anne

This is about the 6th time we have stayed at The Level when in Los Angeles. We like everything about The Level, the staff are friendly and accommodating, the rooms are clean and stocked with everything you need, the decor is modern and the views are amazing! The Level is close to Staples center and all downtown restaurants and bars. Coffee shops are next door or within a block and safe to walk to.

Leisure Family

10/10

Exceptional

05 Dec 2025

Angelica

The view !!!! We had room 2106 & the view was amazing I loveeeee level I’m so happy with my experience. Also just so you may know it’s a $300+ deposit

Leisure Partner

10/10

Exceptional

03 Dec 2025

Erik

10/10

Exceptional

02 Dec 2025

Diana

Very nice stayed on the 23rd floor and it had a beautiful view of the city! Called the front for extra towels, sheets etc and they got them to us right away! The front staff was very nice and helpful. Only downside was we didnt ask for a parking pass to be going in and out of the hotel and we ended up paying to come and go, that on top of the $55 parking was a bit much but overall a good experience definitely would stay here again.

Leisure Family

4/10

Poor

30 Nov 2025

Justin

Room was not ready, cockroach present tells me poor cleanness, shower curtain is missing, door is broken, missing hair conditional

10/10

Exceptional

28 Nov 2025

Paul

It was the best day I've had in years I will be soon. What stood out to me was the staff was so perfect it felt like family.

Leisure Partner