Name: LEVEL Los Angeles Downtown – South Olive
Address: 888 S. Olive St, Los Angeles, 90014, US

2/10

Poor

22 Jul 2026

joel

Our room had a broken AC and we were melting during the 1st day of stay. They switched us room on day 2

8/10

Excellent

21 Jul 2026

Hector

Will book again.

Partner

8/10

Excellent

20 Jul 2026

Jackie

Best hotel

Family_with_children

2/10

Poor

17 Jul 2026

ernesto

So I booked 4 nights through hotel app 2 days before our stay
Didn't realize I would have to put down 100$ for each day we stayed so the total was 400$. No where in the receipt or anywhere before buying does it say 100$ PER NIGHT. Couldn't put the deposit because I had already spent close to 1000 for the 4 nights. Too much money so I did my best to get funds but couldn't so that first day wasted. The following day tried to get a refund but they wouldn't even consider that either even after everything was paid for. So finally I was able to get the 400 on the third day (2 nights left) to top it all off they gave us a room that smelled like a prostituted motel 6 and smoke from cigars I had my 7yr daughter with me so in no way was I gonna accept. The second room smelled the same just lighter but handles were broken toilet was clogged and I just was done and accepted it hoping that I will get some kind of credit or refund through hotel app. 2/10 do not recommend

Friends_and_family Family

10/10

Exceptional

17 Jul 2026

Aaliyah

Good

Friends

10/10

Exceptional

17 Jul 2026

Sparkle

I love the amenities and the location. The staff is very friendly. I had an amazing view.

Self

8/10

Excellent

14 Jul 2026

Mario

Great place but lots of loitering outside the pr

6/10

Pleasant

14 Jul 2026

Gerardo

Very noisy. The “sound proofing” doesn’t work great. The freezer didn't close correctly, making it useless. Other than that the view is awesome and the pool and basketball court are available.

Partner

2/10

Poor

13 Jul 2026

Bradd

Room was nice hotel is nice staff is great had a huge leak coming from ac in master bathoom slipped and fell slightly, ac didnt work to start when we checked in they came up to fix it but then the leak followed, phone didnt work in room to call down to approve guests or valet inconvenience to have to come down from 28th floor to do so staff was 5 star location is 5 stars and room was 5star just a few things that can be fixed

Friends_and_family Friends

4/10

Poor

13 Jul 2026

George

We arrived to the room to the smell of smoke. (Smoke free rooms). Went out on the patio to find a used cigarette sitting on the table. Looking through the kitchen cabinets we found two boxes(one opened and one closed) of condoms in the kitchen drawer. My friend was sitting on the couch and when we got up she had a small section of fake eyelashes stuck to her dress. One bathroom had one wash cloth and the other had no wash clothes, no bar hand soap and not even a blow dryer in the place. Beds were squeaky and uncomfortable! We took pictures of all this and video of squeaky beds. When we checked out this morning, there was no manager on site. That’s weird! Front desk gave us a business card to email so we will see if they reply and make it right.

Friends

10/10

Exceptional

13 Jul 2026

Liliana

I highly recommend staying in this beautiful property the rooms are amazing & the view as well I am for sure for future stays it’s gonna be here & the staff arriving when I checked in were highly amazing even called me when I wuz in my room when i forgot my card & id super sweet of them they just made my travels getting there very less stressful just one front desk dude idk if he wuz tired or something his customer service wuz off think he wuz wearing a fedora hat or had blonde hair but other than that super amazing stay.

Self

2/10

Poor

12 Jul 2026

Andrea

Checked into this hotel and checked out immediately with a refund… This place is absolutely disgusting! When we got off the elevator on the 10th floor, I smelled nothing but trash! The room looked clean at first glance, but the longer you look the worse it gets. Then to top or off, we saw a roach and recorded it. The clerk was very nice and offered another room, but we could not stay knowing this place has roaches. Avoid at all cost…& that was just the beginning… several red flags with this place

Partner

10/10

Exceptional

09 Jul 2026

Gabrielli

Besides the tvs not working everything else was great.

Business

10/10

Exceptional

09 Jul 2026

Freddy

Everything was perfect.

Partner

10/10

Exceptional

29 Jun 2026

Chad

Absolutely amazing. Will be back.

Friends_and_family Friends

10/10

Exceptional

28 Jun 2026

Denecia

Very nice time but didn't know how to use the bathtub, I only took showers

Family

6/10

Pleasant

23 Jun 2026

Taya

Didn’t give me my deposit and it was just me in the hotel no smoking or drinking happened please watch over for the scams they run

10/10

Exceptional

23 Jun 2026

Ricardo

Nivd

10/10

Exceptional

22 Jun 2026

fehim

Beautiful suite. Clean hotel. Nice pools

Friends

10/10

Exceptional

22 Jun 2026

Corian Keon

Paying for parking after paying a $300 deposit is the only negative

Partner

10/10

Exceptional

21 Jun 2026

Yvette

The room had broken tiles, cabinets warped,and the shampoo and conditioner was not filled. I’ve stayed here 4 times before and never had a room like this.but I’ve also only been on the east end. Other then that we love it here!

Partner

6/10

Pleasant

21 Jun 2026

Natalie

Everything about the property I loved, it was near what I had planned for my weekend stay in downtown, we had a corner room so it was decently quiet. My only complaint was that there was only two working elevators during our stay out of only the four that they have for 33-34 floors. Someone came to service it our first day but it wasn’t fixed, and same as the second day. The only time we didn’t have to wait 20 minutes for an elevator or walk up nine floors to get to our room was if we were returning or leaving later at night. My friend also encountered a half naked homeless man in the parking garage of the property which gets locked up and they have security/valet at the entrance so I’m unsure how he even got down to the guest self-parking.

Friends

10/10

Exceptional

21 Jun 2026

Maria

Absolutely perfect from start to finish! Fahima was wonderful at check in and super helpful during our entire trip. The room was beyond our expectations! And in a perfect location nearby Crypto.com arena for a concert we were attending. The 4th floor amenities were great as well with a full shades area to relax, basketball court, ping pong table, pool and lots of seating area with tvs! I don’t normally write reviews but we absolutely loved this hotel so I had to come write one. Already rebooked for another event in august! Love the beautiful balcony and view of LA from our room. The kitchen space in the room was also amazing with an oven, stove, fridge with water & ice maker, full dining table and even a dishwasher! Very impressed!

Friends

10/10

Exceptional

19 Jun 2026

Daisy

Great stay ! Wonderful front desk . They force double night stay on weekends and raise price to highway robbery . Good at 150 more is too much. Wil be back for t he right price .

Friends_and_family Family

10/10

Exceptional

18 Jun 2026

Destiny

The was nice and clean . The staff was very friendly, communicative, and helpful. I enjoyed my stay . It’s a bit pricey but it’s okay I guess

Family

4/10

Poor

16 Jun 2026

Trenton

recently stayed at Level Downtown South Olive and wanted to share feedback regarding my experience.

First, I want to say that I genuinely like the property itself, the amenities, and the overall concept of the hotel. I chose Level because I was looking for a relaxing getaway and would absolutely consider staying again in the future. However, my recent experience was disappointing due to several issues that occurred throughout my stay.

When I arrived around 4:30 PM, my room was still not ready despite the stated 4:00 PM check-in time, and I had to wait approximately 20 additional minutes before I could access it.

Upon entering the room, I found a long strand of hair on the floor, small pieces of debris in multiple areas, stains on the couch cushions, and other signs that the room may have been rushed through housekeeping rather than thoroughly cleaned.

There were also maintenance issues including an air conditioning problem and a shower curtain rod that would not stay secured properly.

Additionally, Netflix did not function properly during my stay. While a technician was eventually able to get it working on the living room television, it never worked on the bedroom television. Since one of the reasons for my stay was to relax and enjoy the room amenities, this significantly impacted my experience.

I reported these concerns multiple times to the front desk and management. Unfortunately, the primary solution offered was to pay an additional amount to upgrade to

Self

6/10

Pleasant

16 Jun 2026

Melissa

I was very disappointed with my stay. The rooms felt dirty, and had a weird odor. This was a very basic hotel for the price. Definitely would not stay here again.

Partner

8/10

Excellent

16 Jun 2026

Victor

Great place to stay at when you’re in DTLA. Staff is friendly and helpful.

Friends_and_family Family

10/10

Exceptional

15 Jun 2026

Roger

views

Partner

10/10

Exceptional

15 Jun 2026

Yesenia

👍

Partner

8/10

Excellent

15 Jun 2026

edwin

great view

10/10

Exceptional

14 Jun 2026

Janice

Today, I arrived at Level Los Angeles - Downtown South Olive a little earlier than the official check-in time for my beloved daughter Elena's 4th-grade graduation sleepover celebration. I fully expected to simply wait around in the lobby for my room to be ready, but instead, I was welcomed with one of the most genuinely remarkable hospitality experiences I have had in a very long time. From the exact moment I approached the front desk, Foyeemoy greeted me with true warmth, kindness, and incredible professionalism. What stood out most to me was their voice. It was exceptionally calm, gentle, reassuring, and effortlessly elegant. Some people have a rare way of making you feel completely comfortable within seconds of meeting them, and Foyeemoy possesses that exact, beautiful gift.
Wanting to remember such wonderful service, I asked for a business card. Instead of simply saying there wasn't one available, Foyeemoy took the extra time to find a card and personally handwrite a sweet note for me: \"Ms. Janice! This is Foyeemoy at the front desk! Enjoy your stay!\" It may seem like a small gesture, but it meant so much to me. In today's fast-paced world, many interactions can feel rushed and impersonal. This felt different. It felt deeply sincere.
Beautiful rooms and luxury amenities certainly make a hotel memorable, but extraordinary people are what truly create lasting impressions. Before my daughter's graduation celebration had even begun, Foyeemoy had already made my day brighter.

Family

10/10

Exceptional

14 Jun 2026

ashley

It was nicer in person than the pictures.

Partner

10/10

Exceptional

12 Jun 2026

Brandon

Good stay

Self

2/10

Poor

10 Jun 2026

Art

Staff is never friendly. Guests that stay there are beyond ghetto !! Prostitution and pimps everywhere

Business

10/10

Exceptional

08 Jun 2026

Zion

Perfect stay when coming to LA

Partner

10/10

Exceptional

07 Jun 2026

arik

.

2/10

Poor

07 Jun 2026

Alexius

Very disappointed with this hotel. The property looked nothing like the photos advertised online. During our entire 2-day stay, housekeeping never came to clean the room, and we were never provided with fresh towels.

The TV did not work, and neither did the remote. The bathtub water came out with black debris in it, which was unacceptable and concerning. To make matters worse, the air conditioning did not work properly, making our stay very uncomfortable.

For the price we paid, we expected a clean, functional room and basic hotel services. Unfortunately, this hotel did not meet even the minimum expectations. I would not stay here again and would not recommend it to others.

Partner

10/10

Exceptional

05 Jun 2026

Jorge

Never disappoints except for parking is horrible unless your driving a tiny car.

Friends_and_family Friends

10/10

Exceptional

05 Jun 2026

Katalia

Enjoyed my stay. Very clean and friendly staff

Friends_and_family Family

2/10

Poor

05 Jun 2026

Dasan

Good nice clean place stuff could be way better with costumers service

Self

10/10

Exceptional

05 Jun 2026

deborah

Amazing views!!
I never stayed in hotel with doorbell 😇
Clean, safe!!

Partner

10/10

Exceptional

04 Jun 2026

Sophia

Room was great! Recommend asking to stay on a higher floor in advanced to get a good view. Great location and very clean.

Self

8/10

Excellent

03 Jun 2026

Andrew

Room was nice and spacious. No issues there. The amenities were not the easiest to access. The hot tub, sauna and steam room were not functioning. If all were working then it would have been great! Otherwise the woman at the front desk was very kind.

Partner

2/10

Poor

03 Jun 2026

Xinran

Poor customer service at all, the front desk is unprofessional and when you call them they never picked up :(

10/10

Exceptional

02 Jun 2026

FRANCISCO

Great. Place

10/10

Exceptional

02 Jun 2026

daylawn

Very clean

Partner

10/10

Exceptional

01 Jun 2026

Everardo

The rooms and the view are spectacular

8/10

Excellent

31 May 2026

Gilbert

Only issue I had was that I didn’t have body wash. I asked housekeeper to replace it. He said he was but never came back to replace my body wash

Friends

4/10

Poor

28 May 2026

Joseph

This property was amazing when it first opened. Over time it has declined. Frankly, it appears to be poorly operated and maintained. Everything about this property screams \"minimally maintained and cheaply operated.\" The carpeting in the hallways is disgusting, there is rarely HOT water (if even warm), the beds are miserable (don't even get me started on the cheap sheets, pillows and towles), there is no regular room cleaning while you stay there, the appliances in the kitchens are largely dirty and old, the locks on the doors either don't work consistenly or their battery covers are missing everywhere. And, with time, the property has picked up a clientele that evokes a wanna-be hipster/rapper vibe that thrives on smoking MJ (and stinking up the whole property) and leaving junk food bags in the hallways. The redeeming quality of this property... the front desk staff. They seem to be doing a soft-goods renno in the rooms that includes really cheap, bad retrofit of sofa covers (they don't even fit right) and terrible chair reupholstery. You can't even get a box of Kleenex in the room. Plenty of other places to stay for the same rate.

Business

6/10

Pleasant

27 May 2026

Mark

New staff provided poor customer service to gold member. Was reluctant to give me a late check out and threatened if I was one minute I would be charge late fee. I stay there all the time and was disappointed in the simple effort and courtesy for a vip a member

Friends_and_family Friends

10/10

Exceptional

27 May 2026

Maribel

Everything

4/10

Poor

27 May 2026

Arlandra

First we got there 30 mins before check and the room wasn't ready, we were told come back up at 4, come back up at 4 the room still isn't ready! 430 comes, still not ready asked for a manager, she takes one look and see its me again, goes to the back to see what's the hold up im guessing! Still not ready by 5pm! We waited over a hour after check in to get in our room. By then we aready missed our reservation at 6 so we had to figure something out for my husband birthday smh. The worst service I've had.

Partner

10/10

Exceptional

26 May 2026

Gerardo

Had a nice stay

Family

10/10

Exceptional

25 May 2026

Timothy

Great place. It was clean and had modern amenities. However, there were charges at check-in in addition to the Expedia charge and also an early 10 am checkout. If you miss that check-out time you will automatically be charged $150.

All in all, it was a nice place but the total cost probably will be more than the total cost quoted by Expedia due to the up-charges.

Family_with_children

10/10

Exceptional

25 May 2026

Laquandria

Outstanding property and excellent customer service.

Family_with_children

8/10

Excellent

25 May 2026

Ashley

Downtown LA has a lot of visible homeless people so the surrounding area of the hotel doesn’t look the greatest but the hotel is secure. No after hours entry unless you’re a hotel guest or resident. The provided hotel rooms are very spacious with a full kitchen, a ton of closet space, beautiful balcony view and wash/dryer. The parking there is about $60 per night, book the parking garage a few steps away for $15 through spot hero

Self

10/10

Exceptional

24 May 2026

Kathy

Room 1709 clean with beautiful view

Friends_and_family Family

10/10

Exceptional

24 May 2026

Terrence

Great Place to stay for the first time in LA. Close to everything!!!

Friends

4/10

Poor

24 May 2026

Kanisha

Bathroom had mold in shower, kitchen had no soap for dishes or dish washer. No hand soap in bathroom. Hallway smelled of weed. Self parking is way too expensive for the price of room and daily amenities charge parking should be free.

Family_with_children

4/10

Poor

24 May 2026

Edward

Most of the towels provided were thin and stained with bodily fluids and/or stray hairs of either staff or previous guests. The AC was deemed “broken” on the second day of our stay, requiring us to choose between exposing ourselves and our belongings to the LA smog by keeping all windows open for relief from the indoor heat or suffocating from stagnant hot air. A maintenance person stopped by the suite to assess the issue and informed us a repair could not be made during our stay. Bedding was cheap and scratchy. The showers were dirty with caulking full of mold. Hot water was also inconsistently available. On the last night of our stay, a major shooting occurred two blocks away, with police, fire, ambulance and search helicopter responses all 100% visible and audible from our suite.

Friends_and_family Family

10/10

Exceptional

24 May 2026

Gaston

Great

10/10

Exceptional

24 May 2026

Gaston

Great hotel

10/10

Exceptional

19 May 2026

Karen

As always, my family and I had a wonderful stay at the Level. The suite is so perfect for our needs with the full kitchen and w/d, the amenities are excellent and well maintained. Probably one of the best parts of the stay are the helpful staff. Big shout out to Isiah and Johnny at the front desk who dealt with the issue of the broken window blind by upgrading us to another suite and to manager Hadi for also dealing with some other requests. Will always choose the Level when we are in LA!

Family

10/10

Exceptional

16 May 2026

Dina

Everything was wonderful the apartment cleanliness could be worked on .

10/10

Exceptional

08 May 2026

Lindsey

Great space and price, definitely worth it.

Friends_and_family Friends

10/10

Exceptional

08 May 2026

Ricardo

BE CAREFUL WITH THE PARKING. They broke into my car

6/10

Pleasant

07 May 2026

Starla

The rooms are spacious and impressive. If you prepare and plan it has great accommodations. I booked a room for 3 people with a queen and sofa pull out. The pull out bed did not have any sheets or blankets we had to call down for them. I assumed for the booked occupancy these would have been supplied before hand. The pull out sofa also did not completely pull out nor lay flat, we called for assistance and after 45 min. of waiting, ended up having to sleep on it as a sofa.

Friends_and_family Family

6/10

Pleasant

07 May 2026

Michelle

Hotel staff asked us if we are parking with them or off site we asked about prices they advised 55 a night for self park and 75 for valet. Then told us their garage is safe and it’s not safe to park cars in downtown LA parking garages, so we choose the self park. We unfortunately forgot to lock the door to the vehicle.when we came back we noticed a homesless couple living in their car next to us. We didn’t think anything of it until we noticed our car was gone through and over 150 dollars worth of items was stolen. We told the front desk about it to see if they would replay the cameras so we could confirm who it was to press charges.the hotel staff at the time did not care at all. They kinda laughed about it and told us to call the police file a report and then he would take his time to review the cameras. We didn’t really have time to sit around and wait to file a police report for no outcome to come about it so I just advised I was giving a bad review he again laughed at me and told me to go ahead and give him a bad review. The morning of checkout I ran to get coffee and when I got back there was a lady standing by the key pad with 2 bags she followed me in the hotel once I unlocked the door she jumped in elevator with me once I put my key in the key pad she moved her arm infront of me and hit floor 4 pool area.she asked me to unlock the pool area for her. We went down shortly after and she was swimming the went and washed her clothes in the hot tub..hotel needs security

Friends_and_family Family

10/10

Exceptional

07 May 2026

Ashley

Great place for kitchen lots of room

Partner

8/10

Excellent

05 May 2026

John

Great apartment in a location I always love. Love the balconies. I understand why they charge for the amenities, but we can’t use all the amenities at different times of the year. No one was swimming in the beautiful pool because it was chilly outside. They should consider giving tiered pricing for amenities.

Other than that, I love this property. I’m from NYC, and this is a nice combination of LA and NYC.

Self

6/10

Pleasant

05 May 2026

Bruce J

3 out of the four elevators were not in service. Had to wait 20 min for ride.

Friends_and_family Friends

10/10

Exceptional

04 May 2026

Jessica Jamie Lee

Great place to stay

Family_with_children

8/10

Excellent

03 May 2026

Tamara

My remote and my TV was not working in my room and also the shower needed to be tightened but other than that everything was perfect

Partner

2/10

Poor

03 May 2026

Nicolette

Dirty towels. Hair in towels remotes didn’t work. No ice in freezer, when requested I was charged $15. It took 2 hours and 5 calls to front desk to get housekeeping/maintenance to come up. There’s 25+ floors and 2 of the elevators didn’t work. So at checkout I had to walk down 7 floors after waiting 30+ min for the elevator. The hallways smelled strongly of marijuana. Neighbors were loud. Someone threw a bucket of trash from their room/balcony causing commotion & security attention. It’s a nice apartment, with so much potential, but as of now, it is being very poorly run.

Friends_and_family Friends

10/10

Exceptional

02 May 2026

Kevin

We had a great stay overall. The location was super convenient, the price felt fair, and everything was really clean. Our corner suite was spacious and comfortable, and the views were a nice bonus. The front desk staff were especially welcoming, Maria in particular stood out for going above and beyond to make sure we were taken care of. I’d definitely stay here again.

Partner

8/10

Excellent

30 Apr 2026

Andrea

The amenities fee doesn't show up on the Expedia price- $35 a day extra and quite a bit of LA hotel taxes will be added to your bill. The property was very clean, but it's an apartment like an airbnb- no room service, no restaurant, housekeeping once a week so no new towels, no extra blankets. There's dishes and a toaster and microwave, stove, big fridge, etc- dish soap and dishwasher soap but no dish sponge or dish towel. Definitely do the self park or park across the street for $10. There was A LOT of partying going on, the people downstairs and one apartment over had a huge fight at 1 in the morning for 1/2 an hour and their dog was barking the whole time. Downtown LA is kind of sketchy- I don't think I'd bring kids here expecting a beach vacation. Stay closer to the beach. It's more for adults working in downtown LA longterm. I would come back when I have work downtown again. The views were INCREDIBLE.

Self

10/10

Exceptional

28 Apr 2026

Sophia

A lot of space for family of 4 people
Beautiful property

Family_with_children

6/10

Pleasant

27 Apr 2026

Kiana

Couches had stains, new towels had toothpaste stains, shower water took 15 minutes to warm up. However, staff was nice, has parking that was confusing, and amenities and overall hotel was nice. For the money paid expected some things to be better.

Partner

10/10

Exceptional

27 Apr 2026

Zola

Clean rooms great amenities

Family_with_children

6/10

Pleasant

25 Apr 2026

Sharita

The room itself was great; however, one of the main reasons I chose this hotel was for the pool and jacuzzi amenities. Unfortunately, the jacuzzi was closed for the duration of our stay, and this was never communicated to us at check-in.
Additionally, although check-in was listed as after 4:00 PM and we were told our room would be ready, we did not receive access until after 5:00 PM. We were also not provided with basic information, such as where the pool was located, and only found out by asking a staff member in passing.
The check-in agent was not very welcoming and appeared disengaged. We initially gave the benefit of the doubt, assuming it may have been an off day; however, during check-out, the same lack of customer service was evident. When we inquired about possible compensation due to the jacuzzi being unavailable and not disclosed, we were told there was nothing that could be done and no one else we could speak with.
Overall, the lack of communication and customer service was disappointing and impacted our experience.

Friends_and_family Family

8/10

Excellent

24 Apr 2026

Shad

Our room had the very bare necessities in cooking utensils. Overall, the kitchen was OK and did the job. We definitely did not cook any elaborate meals though.

Partner

10/10

Exceptional

22 Apr 2026

Christopher

Nice

10/10

Exceptional

22 Apr 2026

Jason

Wow. Great stay. Glad I chose this one.

Family_with_children

10/10

Exceptional

21 Apr 2026

Jasmond

Everything was good

Friends

10/10

Exceptional

21 Apr 2026

Johnny

Clean room and great views.

2/10

Poor

20 Apr 2026

Rodolfo

I stay here often and have always gave 5 star reviews but this time it sadly was the complete opposite, for 1 our check in was at 4pm and we had to end up switching rooms and checking in until 545pm , 2nd the room we go smelled strongly like urine , the speakers on the tv were blown out snd the shower head in th bathroom was broken , to make matters worse the lady in the lobby that helped me this time was completely un professional and talking to me like if it was my fault they did not have my room ready , overall i might have to consider a different hotel next time which sucks because i normally love this hotel

Partner

10/10

Exceptional

17 Apr 2026

Shayla

Rooms are very spacious, and the staff is very friendly and supportive. I do wish they had a later check out than 10am, but other than that I’ve enjoyed the experience very much.

2/10

Poor

15 Apr 2026

Naftali

First time booking at Levels Hotel in Downtown Los Angeles and i can confidently say i will never book here ever again. Driving into the parking structure i asked for directions from the valet guy and he was extremely rude ignoring me at first then just pointing not saying anything. After I figured out parking, i went to check in and staff was rude, right off the bat, they were eating and talking ignoring me when there was NO ONE else in line. Felt discriminated because i look extremely young. PRIOR to booking i asked for information about decorating the hotel room which i received a text saying it was okay as long as i clean up before i check out to avoid extra fees. When i arrived they said balloons and rose petals were NOT allowed for safety reasons. They could of let me know prior to booking when i asked them the first time. This caused a really big inconvenience for me because i prepaid a lady to help me set it up because i thought it would be okay like i was told originally. There is lack of communication. While checking in the manager at the time was rude implying I couldn’t afford to be there because i asked questions about the deposit. This made me feel uncomfortable. Later on during the day i headed down to the lobby where it smelled horribly like weed. Lobby was filled with ghetto people and a homeless who werent staying the night. Right outside the entrance there was a man harassing women who passed by whom no one said anything to. Overall my experience was -10/10

Partner

10/10

Exceptional

13 Apr 2026

Kristina

A home away from home. Great amenities, location and helpful staff.

8/10

Excellent

12 Apr 2026

Luiz

Ok

Family_with_children

10/10

Exceptional

11 Apr 2026

Asia

2 bedroom, 2 bathroom was spacious and the view was great. Dishes were stocked and the decor was nice. I loved the marble appearing floors. Security was heavy on all floors and desk/valet staff was amazing! My kids loved the basketball court, pool, and balcony views. My wedding stay went perfect.

Family_with_children

2/10

Poor

10 Apr 2026

Jograj

Stayed at this hotel for 2 nights while in LA. This was a good stay if it hadn’t been for the bed bugs bites I noticed when I was back home. I contacted Expedia and the hotel. The hotel claims since I did not complain in my 2 nights there they won’t do anything for me now… it can take a couple days for the bumps to show up after being bit. I have attached pictures of my bites. Please be cautious booking this hotel as it looks nice but the inside as clean as it seems! DO NOT BOOK!!

2/10

Poor

09 Apr 2026

Ali

Very old and very dirty and it was dirty room and just it has gone down before it used to be good but its just a disaster now

Family_with_children

6/10

Pleasant

08 Apr 2026

Sarah

The wifi was good although it took a long time to connect on my laptop. The room was clean however there were some issues. There were only 2 tiny pots provided and no frying pan so i couldn’t

2/10

Poor

08 Apr 2026

Pedro Alfaro,

Don’t stay paying a extra $400 once you check in on top of that $34 dollars a day no house keeping rude front desk just go to citizenM

Partner

10/10

Exceptional

07 Apr 2026

Melissa

Overall stay was great for me and my family. My husband and I have stayed here before and we love it. It’s convenient and close to everything.

Family

10/10

Exceptional

07 Apr 2026

Momica

Family enjoyed our stay. I loved the security of the place. We Had to use keys to move within the property. The key would only take you to your assigned floor and the amenities. The place its self was clean well maintain. Staff is great well informed.Bring your groceries and just stay in enjoy the place. Out in the streets well not all that great buts its L.A. After covid was hard to find trust worthy places for my family to be at plus a safe place for my autistic child. This place i would come back to. Thank you for a wonderful stay.

Family_with_children

8/10

Excellent

07 Apr 2026

Khavaris

Yes the internet was fast it just shut off for bout 15minutes and came back on

Friends

10/10

Exceptional

06 Apr 2026

Karen

Loved the room! Staff was very nice! We got a nice upgrade!! The lady in the front was very sweet!!