The Audemar

United States , Los Angeles - CA
Los Angeles, 820 S Spring St
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100 reviews shown

10/10

Exceptional

03 May 2026

Branden

We had a great experience staying here. The place feels even bigger in person that the photos online. The owner was welcoming and is helpful throughout the stay. The keyless setup was super convenient, and having a nearby parking lot made a big difference.

2/10

Poor

01 May 2026

Nicole

The neighborhood is TERRIBLE!! My car was broken into the first night and left with thousands of dollars in damage. The hotel was of no assistance at all. Loudest hotel I've ever stayed in. The street noise was unbearable. We had a drunk blaring music across the hall from us until 5 in the morning and the most the front desk would say was that they were aware. Terrible beds with nasty looking sheets. Nothing looks crisp and clean. That's the best way I can describe it. Not out right nasty, but not clean. The toilet clogged constantly from just using the one ply toilet paper. The hotel towels were nasty, random, discolored, scratchy things you'd get at your granny's house. NO soap in the shower, and when I asked for some, he seemed put out, but said he could bring me \"a cup of soap\" because the dispensers wouldn't arrive for a few days. He did end up bringing me a soap dispenser. NO housekeeping for a 3 night stay!!! No lighting, outlets, phone, ANYTHING you'd expect in a normal hotel room at this price point. TV is Roku only that you must submit with your own info. Basically DO NOT STAY HERE

Family

6/10

Pleasant

28 Apr 2026

Kiarra

Pros: location was central enough you could walk to different spots for food without having to uber or move your car. The hotel isn’t the most secure and faces the street but the security codes did help us feel a little safer. The room itself was cleaned.

Cons: the arrival directions are outdated. It asked for parking and mentioned a $35 charge if I opted in. I said yes but then was instructed to park at a lot across the street. There was no charge but very strange to even include that in the instructions. It also said to upload a photo of your vehicle to the text message thread even though they’re not even offering valet. The parking lot they mentioned did not include overnight parking and closed at 8pm, but the instructions said to notify the lobby so they can give us a clicker to get our car past the closing time. The address that was provided was for a sketchy parking structure behind the actual hotel. You’re better off parking in the lot across from you and we had to go a few blocks out for overnight parking. The whole thing was weird. The building itself is very old and run down. It was as clean as it could be which I was pleased with but there’s light strips that are peeling off and random stains on the walls. There was also no breakfast provided or mentioned when we checked in. Come to think of it no amenities were mentioned when I checked in. They just told me where my room was and that was that. It’s fine for if you need a place to sleep at.

Partner

10/10

Exceptional

27 Apr 2026

Twila

WHAT A LOVELY SURPRISE! We went to a concert close to the hotel. It was such a lovely room. We absolutely loved staying there, and Carlos was most helpful

Friends_and_family Family

10/10

Exceptional

27 Apr 2026

Steven

Everything!

10/10

Exceptional

27 Apr 2026

Gregory

Older building, fully renovated, stylish and very welcoming and helpful staff. Room was large and comfortable if somewhat sparse, with proper amenities. Strong wifi and access to a highky servicable fitness room in adjacent building. Central location makes up for lack of a bar, restaurant or coffee shop on site. I look forward to stating there again.

8/10

Excellent

26 Apr 2026

Marc-André

The neighborhood isn't that great, and the hotel lobby. The rooms were great, and the staff was very helpful.

Family_with_children

10/10

Exceptional

24 Apr 2026

Genean

Stay was awesome staff was great ! I will definitely stay here on my next visit .

Friends_and_family Family

10/10

Exceptional

24 Apr 2026

Greg

Great modern stylish room!

Self

10/10

Exceptional

23 Apr 2026

Kelvin

I really appreciated the digital access to my room. It made check-in quick and stress-free. The ambiance was great for us perfect for resting after a busy day. Everything felt well thought out, and I didn’t encounter any issues during my stay.

2/10

Poor

21 Apr 2026

Emily

To put a card on file for a deposit, the front desk said it was an extra charge. The front desk took my deposit for the room via Venmo on his PERSONAL account. Checked out this morning and I was told I had to wait until the front desk person who clocks in at three pm for my deposit back when check out is at eleven am? lol then I spoke with a manager/owner over the phone and he made me cry all he kept telling me to do was calm down and kept interrupting me instead of hearing my worries. As a woman, I felt bullied by the three men I dealt with there. They didn’t make me feel safe or secure and they are definitely doing bad business! A lot of broken items and bed frames are terrible

Partner

10/10

Exceptional

20 Apr 2026

Noemi

What I like is that you can convenietly order food while staying in the hotel and have it delivered to the room. It was perfect for staying in. Overall, it was a smooth and satisfying staying and I would definitely come back again.

Friends

4/10

Poor

19 Apr 2026

Tria

The property is located in a very gato area. Location is filthy, such odorous, homeless walking around nonstop, and the hotel itself is gross, old, smelly, dusty furnitures, and the towels has yellow stains in them.

Friends_and_family Family

4/10

Poor

19 Apr 2026

Ignacio

There was no cable available

8/10

Excellent

17 Apr 2026

Bernardine

Comfy bed.

Partner

2/10

Poor

16 Apr 2026

abigail

This was the worst

10/10

Exceptional

15 Apr 2026

gemma

Stayed in the suite for a 3-night business trip. The layout is perfect! The living area is separate enough from the bedroom that I could take Zoom calls without feeling like I was working from my bed. Location is convenient, walking distance to the convention center and great restaurants. Will definitely book this suite again for my next trip

10/10

Exceptional

13 Apr 2026

Nielven

The location of this hotel is great. Great mexican food, burger joint, liquor store, lounge and a coffee roaster within a block or literally next door.

The renovated rooms are good, I'd say they are only good for sleeping in and having a wash. The black paint and blackout curtains can make you sleep in especially with great bed and pillows.

The layout isn't really one to hangout in. There isn't a dining table but you do get a super long counter top and just one chair. I'd say go out if you want food or something. The place doesn't block street noise very well and I think there is some machine on the roof, I keep hearing a whirring noise upstairs. The noise isn't coming from the fridge or air con.

It is overall fine if the cons aren't a big deal. The location makes up for it.

Self

4/10

Poor

13 Apr 2026

Ting

Do NOT stay here if you want any sleep: it’s 1:55am now on a Saturday and the noises from outside have never stopped since 10pm Friday. The room windows soundproof NOTHING—you can hear the beats of the music from the bar/club nearby, every single word in people’s conversations on the street, and passing vehicles and crowds walking by. (On Tuesday-Thursday nights, probably the bar/club wasn't open so I was able to get some sleep, but could still hear excessive street noise and got woken up once or twice because, again, the windows and wall do not soundproof at all -- It felt like that the windows weren't close all the way, but double- and triple-checked, and all of them were indeed fully closed.)

The location: Anything south of Main St (the back side of the hotel) did not look safe and Spring St (the front side of the hotel) was more decent.

The shower has really little water coming out, even when turned to max, AND when turned to max, the water is scalding hot. So I had to turn the water to medium and the water is even less. Every shower was a pain to experience...

There was no room cleaning during the 4 nights I stayed there. (I didn't really mind because I kept things pretty tidy myself and had minimal trash). The body wash in the bottle fixed on the wall smelled questionable. I did not use it after one pump.

The staff was friendly, but the essentials of this hotel are not good -- noise, location, amenities, etc. Do not get fooled by the pretty pictures of the rooms.

Self

8/10

Excellent

13 Apr 2026

Adriana

Everything was fine
No problems just a smaller place so no corporate perks

Partner

10/10

Exceptional

11 Apr 2026

Stephanie

Nice, large, and comfortable room, helpful staff. I really enjoyed the electric kettle in the room. A few delicious restaurants within a block kept me well-fed while I stayed here for a conference.

Business Self

10/10

Exceptional

10 Apr 2026

KEUN

Good

8/10

Excellent

09 Apr 2026

rana

Amazing room with lots of space. Dodgy area as is true with most of LA.

6/10

Pleasant

08 Apr 2026

Sarai

The room was clean but the building and room had a smell not bad but not good. On there was website it said parking available. There was very specific directions on where to park and to take a picture and send it to a number, But once we got there the reception said we had to pay $34 for parking, which was nowhere listed on the website, only said parking available. And we were very confused when he just pulled up a Cash App code and didn’t specify until we asked how much. Also they didn’t have toothpaste which is okay, it’s not the worst thing ever.

Partner

6/10

Pleasant

05 Apr 2026

Eric

Hotel is the poster child for “average”. Price was good, so hard to complain and say it’s bad. But it’s a very ruff hotel, you park a couple blocks away in a parking garage with a broken elevator so you have to walk up and down the ramp for traffic as the stairs were also locked the whole stay. Rooms are average as well. Cracked toilet seat, cracked sink, creaky bed, and just an overall bad upkeep of everything. Slept horrible all 3 nights as your right on a main road and zero attempts to sound proof the room were made as you can hear EVERYTHING happening all night. Staff rarely greated or attempted to talk to you at all, looking more lost than ready to help. Whole operation seems like a bunch of people just doing the minimum to keep it open.

Partner

10/10

Exceptional

01 Apr 2026

Blanca

We had a wonderful stay at this hotel! The location was excellent—very convenient to nearby shopping and everything we needed. The hotel was very clean, felt safe and secure, and the overall atmosphere was comfortable and welcoming. I would definitely stay here again and highly recommend it to others looking for a great place to stay.

Family

6/10

Pleasant

30 Mar 2026

Kit

The room was clean enough, but there was garbage in the mini fridge from the last person who stayed in the room, and the TV didn't work at all. The AC was good, though.

Self

10/10

Exceptional

28 Mar 2026

Anthony

This hotel room was apartment sized. We had plenty of space, and it could have slept 6. The desk staff person, Carlos, was amazing! Communication throughout the stay was great. Parking was in a parking structure that was only a 2 minute walk away; I don't know about overnight but during the day, there was always an attendant, so the car felt safe.

Thanks for a great stay!

Friends_and_family Family

10/10

Exceptional

26 Mar 2026

VIRGINIA

It's nice. Simple. Cool.

Partner

10/10

Exceptional

25 Mar 2026

Rafael

The room was nice and comfortable, especially for longer stays. Overall, we keep coming back because it’s always a good experience—great service, good location, and just an easy place to stay. Would definitely recommend.

10/10

Exceptional

25 Mar 2026

Olga

All the staff are friendly and easy to approach. There are some extra charges like parking when you check in, but that’s pretty normal for DTLA, so it wasn’t a big deal, and the price was still reasonable.

Friends_and_family Friends

10/10

Exceptional

23 Mar 2026

Carolyn

We always stay here whenever we’re in the city, especially if we’re going to Crypto Arena. It’s really become our go-to.
Carlos at the front desk is our favorite. He’s always so accommodating and told us about the room service breakfast this time which was such a good deal!

Friends_and_family Friends

10/10

Exceptional

23 Mar 2026

Michael

The staff were amazing. They really went above and beyond to make our stay special. The penthouse and the room were absolutely stunning, and my family loved every bit of it. Plus, it’s just a quick and easy walk to the Fashion District, which was really convenient.

Friends_and_family Family

10/10

Exceptional

22 Mar 2026

brandon

Everything was great.

10/10

Exceptional

22 Mar 2026

DAVID

Good atmosphere

Business

6/10

Pleasant

20 Mar 2026

Omkar

Sketchy area

10/10

Exceptional

17 Mar 2026

William

Nice clean setup down the street from coffee shops and market and nightlife. Parking across the street is additional cost

Self

10/10

Exceptional

16 Mar 2026

Michelle

Love the spacious room. Had everything I needed and wanted. Security was tops. Perfect location to downtown shopping and restaurants. Just one little addition would be nice, a full length mirror. 😊

Family

6/10

Pleasant

13 Mar 2026

Lotus

Street noise on the friday/saturday I was there was so loud that I didn't get to sleep until after 2am. Hotel is real cute but missing lots of little livability things: there was no plug for cell charger by the bed, no coffee maker in the room, no light in the closet, no bath mat, and it was so dark in the bathroom that I had to put makeup on in the other room.

Self

2/10

Poor

13 Mar 2026

Maria

The staff is extremely rude and unresponsive.

10/10

Exceptional

13 Mar 2026

guadalupe

the sweetest staff i’ve ever met. felt so safe and comfortable.

Friends

10/10

Exceptional

11 Mar 2026

Alexzandria

DTLA has many things to do and see

Self

10/10

Exceptional

10 Mar 2026

Romina

We stayed in the City Suite for two nights and it was honestly a great choice. The space was bigger than we expected and very clean when we arrived. I liked that the seating area was separate from the bed, so it didn’t feel cramped at all. The bathroom was well-maintained and stocked with essentials. The location made it easy to get around downtown without hassle. Overall, it was worth the price.

Friends

2/10

Poor

09 Mar 2026

Luis

Not a good place to stay in.

Self

10/10

Exceptional

09 Mar 2026

JOHN

This apartment was perfect for our short trip. It had enough space for us to relax after a long day and the beds were sooo soft. Check-in instructions were clear and smooth on the Duve App and I was able to order room service directly from my phone.

Partner

10/10

Exceptional

06 Mar 2026

haim

Nice rooms and good location

10/10

Exceptional

05 Mar 2026

Aerith Dwayne

The King room was simple but very comfortable. The room was clean and well-arranged, with enough space for our luggage. It had everything we needed for a comfortable stay. I would stay here again for a quick trip.

Friends

4/10

Poor

05 Mar 2026

Nayeli

The parking situation was very confusing and misleading. We had to pay $35 for parking which they don’t add the pricing of their parking in their listing.

4/10

Poor

04 Mar 2026

Jared

The hot water was brown. I didn’t really want to take a shower once I saw that. It’s a bummer because I felt gross from the airport. Cool place but not too happy. When I asked for a late checkout the staff called me 2 times and came to my room to ask me questions so it wasn’t worth it since I didn’t get to sleep another hour and a half.
Staff was kind though.

10/10

Exceptional

04 Mar 2026

Charlotte

This is actually my second time staying here, and I am back due to the proximity to the convention center. I was pleasantly surprised to see that they now have breakfast in the lobby for a good price. It saved me a lot of time in the morning.

Partner

10/10

Exceptional

02 Mar 2026

Robert

We had a good stay here. We liked the electronic check in and app that we could book parking and room service on. They made it super easy for our short stay

Partner

10/10

Exceptional

02 Mar 2026

audrey

We booked the Penthouse for a special weekend and it did not disappoint. The place is extremely spacious and even had a nice patio which we weren’t expecting! We had a small birthday dinner here and it was the perfect spot for a small celebration.

Family

8/10

Excellent

27 Feb 2026

Mary

Yes

10/10

Exceptional

27 Feb 2026

Zack

The location is really easy to access the best restaurants and nightlife. We got to meet one of the hotel room service staff who made our stay extra special and the drinks were delicious. Our room was incredible and exceeded our expectations, mainly because of the cool artwork and the huge living area. We are definitely coming back here next time we are in LA.

2/10

Poor

24 Feb 2026

Nicole

Major safety concerns. Doors don't lock by themselves. Need to use a code to lock. Works on the outside. Have to bolt the lock when inside. Had another guest walk in on us when my friend popped down to the lobby for coffee and forgot to use the bolt. No place to load in or out. Bare minimum for amenities. No room phone, alarm clock or coffee pot. No counter space or real storage in the bathroom, including no place to hang we towels. Could go on. Suffice it to say, traveler be wary.

Friends_and_family Friends

10/10

Exceptional

23 Feb 2026

Francisco

Are stay was excellent

8/10

Excellent

22 Feb 2026

Ernie

Room was clean enough. Cozy. Not bad overall.

Friends_and_family Family

10/10

Exceptional

19 Feb 2026

Mino

Very clean experience

10/10

Exceptional

19 Feb 2026

Mario

Staff was great

8/10

Excellent

19 Feb 2026

Melissa

Value for the money. Room was sufficient at the price.

Self

10/10

Exceptional

18 Feb 2026

Shari

Everything was great but the area and check in was sketchy. Parking is off site and not convenient. Although we loved the hotel room itself we would not stay in this part of Los Angeles again.

Leisure Family

10/10

Exceptional

16 Feb 2026

Iveth

Room was clean and spacious. The staff was amazing and very helpful.

Leisure Partner

10/10

Exceptional

16 Feb 2026

Cottrell

Clean a very spacious

Partner

10/10

Exceptional

15 Feb 2026

nayeli

Staff there was super helpful for check in and for parking. The room was super clean and bigger than i expected.

Leisure Partner

10/10

Exceptional

14 Feb 2026

Jason

Friendly staff made us feel welcome and were always helpful

Friends_and_family Family

10/10

Exceptional

14 Feb 2026

Michael

Everything was great

10/10

Exceptional

10 Feb 2026

Elijah

Nice little spot

10/10

Exceptional

08 Feb 2026

Danyelle

Nice place, well kept and staff were great!!

Friends_and_family Family

8/10

Excellent

07 Feb 2026

Brandon

Fantastic room great space. Very clean only complaint was the bathroom double doors did not close so there was no privacy. Someone had shoved a butter knife up into the mechanism of the door and when we try to close the door, it fell out and almost hit us.

2/10

Poor

05 Feb 2026

NORVELL

The Audemar does not match its online listing. Upon arrival, I found the room and facilities significantly different from advertised photos. When I requested to speak with management about these discrepancies, they were unresponsive. I attempted to request a refund through the booking platform for one night due to false advertising and poor service. The hotel denied the refund citing non-refundable terms, despite the property not meeting advertised standards. When I followed up, management made unsubstantiated claims about guest conduct that were completely false—apparently using this as justification to avoid accountability. This property appears to rely on misleading marketing and false accusations rather than addressing legitimate guest concerns. I do not recommend this hotel.

Partner

10/10

Exceptional

03 Feb 2026

Melissa

Everything was amazing clean rooms fast and attentive staff. Over great stay definitely recommend

Leisure Friends

8/10

Excellent

01 Feb 2026

Makayla

Room was spotless. It appeared clean, but there was a weird smell that lingered throughout our stay.

Business_and_leisure Friends

10/10

Exceptional

31 Jan 2026

Bobby

The room was tidy, bathrooms and kitchen were clean. The location is a great downtown location close to the alley and flower markets. New York style apartment furnished sparingly but well. Park in the open big lot across the street if you plant to go out past nine at night. Got to every location within 30 minutes!

Friends_and_family Friends

8/10

Excellent

30 Jan 2026

Aaron

It’s a respectable place to stay. Clean rooms and courteous front desk. Parking is a short walk away and cost $35 at the hotel. I stayed here for an event at Crypto Arena which is about a 15 minute walk. For the price and convenient travel to the arena, this is a very reasonable stay.

Leisure

10/10

Exceptional

29 Jan 2026

Andrea

It was a relaxing experience. Room very clean.. quiet building. Modern finishes.

2/10

Poor

29 Jan 2026

Michael

Nice aesthetics in photos, but comfort, cleanliness, and basic hospitality were consistently lacking.

The room looks modern, but the layout is awkward and impractical. It’s long and narrow, with the bed boxed in against a wall and a closet door opening directly beside the bed. There were no nightstands or bedside lighting, just a mini fridge awkwardly placed next to the bed and a single switch controlling overhead lights on one side.

The bed was extremely firm, and the sheets appeared to be synthetic. Although the room itself stayed cool with the air conditioning running, being under the covers was uncomfortably warm.

The bathroom had multiple issues. There were visible scratches or burn marks on the shelving, used soap left in the shower, and a dirty towel. The bathroom exhaust fan did not appear to work, which was evident from steam streaks on the walls upon arrival. A full-length mirror was positioned directly in front of the toilet, which felt uncomfortable and unnecessary.

Check-in was frustrating. There was no one at the front desk, and contact required texting a number and waiting without acknowledgment before someone eventually appeared. Access required multiple door codes just to enter the building and the room, which felt disorganized and impersonal.

While outside street noise was minimal, hallway noise carried easily and you could hear people walking past the room.

I stayed because it was a single-night and there was no practical way to address these issues.

Self

10/10

Exceptional

29 Jan 2026

The Audemar was the perfect home base for our anniversary. We enjoyed a great day in the Fashion District. A huge thank you to the staff for the unexpected celebratory treat in our room—it was such a kind gesture! Friendly service and a great location. We had a wonderful stay for 2 nights here.

10/10

Exceptional

29 Jan 2026

Jaypee

Had a great stay here for a small celebration! There were 8 of us and we never felt cramped—the layout is surprisingly spacious. The location is perfect if you want to be car-free; we found so many good spots to eat and explore just by walking. A huge shoutout to the front desk team Carlos and Kevin too. They were super accommodating and even brought us extra supplies (like paper towels) within the hour. We Definitely come back again for another celebration.

6/10

Pleasant

21 Jan 2026

Jadan

It was ok

8/10

Excellent

20 Jan 2026

Eugene

Check in and entering the building has multiple layers and whatnot. No gym access. Overall quiet and whatnot. Great location.

10/10

Exceptional

19 Jan 2026

Samiboy

This was a very comfortable place to stay while attending a nearby convention. The suite had plenty of space for both me and my coworker, which we really appreciated after long days on our feet. The staff went above and beyond, especially Carlos who took the time to share helpful suggestions about the area. Their hospitality made a big difference in our stay.

10/10

Exceptional

19 Jan 2026

Angelo

This was my 3rd time staying at The Audemar, mainly because it’s close to The Orpheum and check in is very simple. The hotel has made some nice changes recently and they provided drinking water in the lobby. We stayed again in the room with two king beds and a full kitchen, which gave us plenty of space. this is definitely the room we like.

10/10

Exceptional

19 Jan 2026

Valisa

I really enjoyed my staff everything was great from the check in to checking out. I would definitely recommend.

Friends_and_family Family

4/10

Poor

18 Jan 2026

Christy

No Parking & no mention of the parking situation, which is around the corner another street over, rooftop, locked from 9pm to 7 am. No option to pull into the front to unload luggage etc. No food/water/coffee options in the room - not advisable to go in search of after dark in that area. Couldn't bolt the door from the inside. Couldn't lock the door when I left in the morning to go get coffee down the street. No staff on site \"after hours\" or in the A.M. when I left. Very loud street noise. Funky bed but at least the sheets were somewhat nice. Felt a bit scammy because they took a picture of my credit card and drivers license \"for security & verification purposes and in the event of a potential chargeback.. the information is not used...and remains securely stored on file\" My response was \"since I checked out and there are no chargebacks, there is no reason to keep the info on file, please delete\" I never heard back. The Audemar did not feel safe phsically or with personal information. It is more like a Hostel where you're gambling with the experience than a \"Boutique Hotel\". Highly recommend checking the YELP reviews -- 1 1/2 stars overall and some honest reviews.

Business Self

10/10

Exceptional

17 Jan 2026

Alexis

Clean rooms, spacious and private

8/10

Excellent

11 Jan 2026

Desiree

Absolutely beautiful hotel! Super convenient location. Clean and cozy. There wasn’t a coffee maker or extra bedding or pillows for the pull out bed, but we made it work from the other beds. The downstairs guests complained a few times in the short time of being there saying they could hear footsteps so I am not sure if floors are thinner or whatnot because we were mindful and really only used the hotel for a one night place to sleep. But we didn’t hear anything above us. I would stay here again, as like I said beautiful building, staff welcoming and perfect location for theatre, food and coffee.

Leisure Family_with_children

10/10

Exceptional

11 Jan 2026

Marriella

This was my first time in Los Angeles and I picked The Audemar because of its DTLA location and good reviews. I loved exploring the area and trying all the food stalls. The room was stylish and had a cool vibe to it. Carlos who is the hotel host was extremely friendly and helped me find a parking lot next door and also stored my luggage until check in time.

Leisure Partner

10/10

Exceptional

11 Jan 2026

Eula

Came to LA to catch a show at the Crypto Arena and our stay at The Audemar made the trip even better. Before the concert, we grabbed bites and drinks at Lalas. The hotel was a perfect home base and super easy to get back to after the late set.

10/10

Exceptional

09 Jan 2026

Arturo

My partner and I chose The Audemar for our anniversary. We spent the afternoon exploring The Fashion District then enjoyed an amazing dinner at Bottega Louie. The friendly staff surprised us with a small celebratory treat in our room which was such a lovely touch.

Leisure Partner

10/10

Exceptional

09 Jan 2026

EGNES

I was in LA for a conference and couldn’t have picked a better spot. The Audemar’s central location meant I could walk to The Broad Museum during a break, and later unwind with cocktails at Perch rooftop bar. The room was comfortable, and perfect for getting work done.

Business Partner

4/10

Poor

02 Jan 2026

Alain

Disappointing stay – big gap between image and reality

The Audemar does not live up to the expectations it sets through its marketing and ratings. The hotel is okay at best, but there is a major mismatch between how it presents itself and what it actually delivers.

The biggest issue was the noise. All four of us, staying in two separate rooms, struggled to sleep more than 3–4 hours per night. The street noise was so loud it felt like the windows were open—even though they were not. Noise from the room above sounded like a full dance party, and the noise from neighboring rooms was even worse. Despite the doors being locked, it often felt like the party was happening inside our room.

Because of this, the overwhelmingly positive reviews and high rating feel very disconnected from our experience and honestly made us question their authenticity.

The rooms themselves are very basic and poorly finished. The paintwork is sloppy, the bathrooms offer the bare minimum, and there were clear issues such as mold, bad lighting, and broken soap dispensers.

The main problem with this hotel is that it tries hard to be something it isn’t—a nice, modern, stylish boutique hotel. Unfortunately, that is not what it delivers. Overall, the experience was disappointing, and we would not stay here again.

Friends_and_family Family

6/10

Pleasant

01 Jan 2026

Cesar

Hotel is different than normal places. Self parking is overpriced and offsite. Room had no AC and you can hear everything from the rooms next door and the street.

Self

10/10

Exceptional

31 Dec 2025

Eve

I stay here due to the proximity to The Orpheum Theatre. The area is still up and coming and may not be for everyone but I’ve never had an issue and it’s only been getting better every time I come since so many new restaurants are opening up on the block. This was my first time staying in the room with the full kitchen and 2 king beds and I really enjoyed the space for me and my family This will definitely be the room I book from now on.

6/10

Pleasant

31 Dec 2025

Susanne

To say this place is a hotel is a stretch, it is an airbnb at best. Sketchy area as others have said but no issues. Parking is not convenient but this place is also not convenient to transit if you don't have a car. No parking around the location has overnight public lots so that tells you something. It was ok, clean, but I wouldn't recommend it. Lots of other better places to stay downtown LA. For example, the room had lots of fake plants and fake candles but not one cup or glass...

2/10

Poor

30 Dec 2025

Dharminder

No one was there. Even there is no lobby. It look like a ware house.

It is locked by security door with one there to tell you the code.

Super bad.

I left and then didn’t check in

Leisure Family

10/10

Exceptional

30 Dec 2025

Brian

It was an amazing experience thank you

6/10

Pleasant

25 Dec 2025

Ashley

1. Lobby is not accessible and there’s hardly anyone there.
2. The PIN code to the entrance door did not work and many times there’s no security to let you in.
3. Also, need a key for the gym, which the staff at first couldn’t find one for me but in the end did get one to me before my 6am gym session.
4. Washer did not work
5. Have to pay for a 2 hour late check
6. They don’t take card payments only Google pay, Apple Pay or cash. I do not have those apps downloaded and I prefer to pay by card than cash.
7. Doormen and women super friendly and helpful.
8. Staff are restricted by company policy so can’t take it out on them as they’re following orders. Management need to do better. Staff in the frontline were fine.

Leisure Self

10/10

Exceptional

23 Dec 2025

Moroco

Check-in was easy and straightforward—just a code for the lobby and our room. Everything worked without a hitch, which was great since we got in pretty late. The king beds were really comfy and had plenty of space. I loved the overall vibe of the hotel—it felt modern but still relaxed. Definitely would stay here again.

10/10

Exceptional

22 Dec 2025

This suite was spacious
and comfortable, perfect for me and to my colleague. We appreciated everything after a long day at the convention center. The staff was outstanding—Carlos and Kevin were incredibly helpful with local tips.

10/10

Exceptional

19 Dec 2025

Lisa

Staying in this penthouse for 2 days was a great decision. The space was incredible. Loved the brick walls and artwork. Smooth check-in was a plus and proximity to the Convention Center made our schedule so much easier. Excellent value.