Name: Metro Plaza
Address: 711 N Main St, Los Angeles, 90012, US

4/10

Poor

02 Jul 2026

CHERYL

Staff was friendly. Lobby and hallways dirty and run down. Shower was not hot and floor was very slippery. Room may have been clean but seeing all the dirt on way to room made it feel dirty. Couldn’t wait to leave this morning and will never recommend. Only convenience was the closeness to train station. Only one restaurant near enough to walk to

Partner

10/10

Exceptional

01 Jul 2026

Aleksandar

Staff was perfect

Self

8/10

Excellent

29 Jun 2026

ANGELA

There was covered parking which we didn't use due to having Uber. The staff was incredibly kind and helpful. They were able to check us in early which was super nice cuz we are traveling with 2 young kids. We did call ahead and ask first. The room was as clean as it could be considering it's under ongoing renovations. It's not in the best neighborhood. So fyi we didn't go many places... So take it with a grain of salt

Family_with_children

4/10

Poor

29 Jun 2026

Carrieann

I’m baffled by the glowing reviews of this hotel. It is close to Union Station and the sheets were clean. Beyond that, it was depressing, out-dated and my view was of the LA County Jail.

Self

8/10

Excellent

25 Jun 2026

Lynn

Because this is an older property, each room includes a larger size bathtub. If you love a bath this is an important feature US hotels don't carry anymore as standard. Cleanliness levels good. Having the private parking lot in the building was so helpful and I was able to enjoy the walk ability of downtown. Staff is friendly.

Self

8/10

Excellent

25 Jun 2026

Richard

Good price hotel near Union Station and Chinatown.

Partner

10/10

Exceptional

24 Jun 2026

Richard

Great downtown location. Cheap parking. Big room. Friendly staff.

Self

8/10

Excellent

20 Jun 2026

Jianrong

The hotel is pretty old but in good location. The staff is very helpful and friendly.

Friends_and_family Family

10/10

Exceptional

17 Jun 2026

MADHUMITA

Staff was really good. House keeping staff cleaned room daily. Thank you!

Family_with_children

8/10

Excellent

17 Jun 2026

Michael

We felt secure in this establishment, especially how safe the vehicle was in a locked garage. The staff was very friendly, and was not lacking anything in the room.

Friends_and_family Friends

8/10

Excellent

16 Jun 2026

Vicki

Very easy walk from Union Station and plenty of food places walkable.

Family

6/10

Pleasant

15 Jun 2026

Analisa

Rooms and the building in general are outdated and just kind of dirty (carpets). Mattresses are old and sink in. Some pillows were rock hard. Rooms and bathroom are spacious though.
Nowhere to sit in lobby area if you’re down there waiting for a ride or waiting for your check in time.
Surrounding area feels sketchy after dark (for a solo female traveler at least). But it’s about as close as you can get to Olvera and conveniently located for the metro.

Self

10/10

Exceptional

15 Jun 2026

Raul

Cercano a la estacion amtrak y en el centro de la ciudad.

Self

10/10

Exceptional

14 Jun 2026

Sandra

Good stay enjoyed

Family

6/10

Pleasant

10 Jun 2026

Kenneth

Conveniently located by union station

Self

8/10

Excellent

07 Jun 2026

brian

The Metro Plaza is a little dingy, but not dirty. Staff is helpful. Location is great. We didn't have a car but parking appears to be easy. A/C works well; water pressure in shower is quite good.
We enjoyed our stay and would book there again.

Friends

8/10

Excellent

04 Jun 2026

Luis

Staff very helpful

10/10

Exceptional

03 Jun 2026

HENRI

My arrival time was around 9 to 10 in the morning after a 14 hour flight.
It was most appreciated that I was given my room straight away so we can have a good rest

Partner

10/10

Exceptional

31 May 2026

Kurino

old,but clean. would go back again.

Friends_and_family Family

6/10

Pleasant

30 May 2026

victor

Second time we stay. And, there was no hot water both times we stay. Morning manager blame us for not calling maintenance. and not even offer an apology.

Partner

10/10

Exceptional

29 May 2026

Tim

Great location near Union Station.

Family

2/10

Poor

29 May 2026

Theresa

If we could give zero stars, we would. The only good things we can say is that it is close to Union Station and we haven't found bed bugs, yet.
The only amenities were a mildew-reeking water dispenser and a sign on the ice machine telling us to go to a different floor for ice. We didn't.
The bathroom floor was sticky. Carpets in the halls were blackened with filth in spots (especially near the elevator. The smell in the room was mild, but unpleasant.
Overall, our experience was so disappointing that we changed the second night to a different hotel not minding the $40 increase.

Partner

8/10

Excellent

28 May 2026

Charles

The staff at the front desk were very nice and accommodating. If you need a little extra time past the checkout time of 12 PM, they will allow you to stay for free up to 1 PM. Keep in mind that this is a budget hotel and it’s not the Ritz Carlton. It’s safe and secure. I would not go out after dark. It’s safe to walk around in the daytime. It’s a convenient six minute walk from the Los Angeles Union train station. The beds were very hard and extremely firm. It’s advisable to wear earplugs when you sleep because the early morning traffic can be very loud. The room was comfortable and clean.

Partner

6/10

Pleasant

27 May 2026

Yinglan

It was okay. The room was a little dated and the outlets didn't work well (they were very loose) especially when it came to charging my phone. The location is convenient when one must catch an early Amtrak train in the morning but I would not recommend staying in this part of LA if you're not looking to be close to the Union Station.

Family

8/10

Excellent

24 May 2026

Rafael

La propiedad esta bien

Family_with_children

10/10

Exceptional

24 May 2026

Kristine

This was my second time staying at this hotel for a visit to Olvera Street, Union Station, and Chinatown, all within a few minutes' walk. The parking is a great deal and very safe. In spite of all the homeless people on the streets, I did feel safe at this hotel and will stay here again. They provided coffee and tea 24 hrs/day. The room was spotlessly clean with nice amenities. The cleaning staff were all very accommodating and courteous. Prices of hotels are ridiculously overpriced, but the Metro provides great service, a convenient location, and safety at a more reasonable price.

8/10

Excellent

22 May 2026

Nick

.

Self

10/10

Exceptional

22 May 2026

Chin-Li

staff and manager are super helpful and friendly. there are ice, room temp water and hot water for everyone!

Self

6/10

Pleasant

22 May 2026

Luan

Close to Union Station

Partner

8/10

Excellent

20 May 2026

Scott

Excellent location,clean room. The building is run down, the hallway carpets were a mess. They appear to be renovating the place so it hopefully will look better in a couple months. Rough neighborhood but extremely convenient to Union Station, Olvera Street, Chinatown and Dodger Stadium.

Self

8/10

Excellent

20 May 2026

Liam

Our original room had a broken air conditioner. The staff was prompt and helpful in getting us a new room with a working air conditioner!

Friends

10/10

Exceptional

17 May 2026

Bret

Clean room with easy parking. Very close walk to union station and Olvera street. Our go to hotel for dodgers games.

Partner

10/10

Exceptional

15 May 2026

Edward

Very good centrally located hotel with Pleasant staff and a nice comfortable room. We enjoyed walking around the area, including Chinatown, Hispanic area, where there was a fiesta, and little Tokyo. Union Station, which is just a couple of blocks away, was a great place to start our trip around Los Angeles. Amtrak was great.

Friends_and_family Family

8/10

Excellent

15 May 2026

Erich

Great parking very nice front desk agent

2/10

Poor

15 May 2026

Pavel

Dirty and smelly. With bugs in the bed. A terrible hotel in a terrible neighborhood!

Partner

6/10

Pleasant

12 May 2026

Gerry

Hotel property was totally run down, but room was ok. The best part was the convenience of walking distance to Union station.

Friends_and_family Family

10/10

Exceptional

11 May 2026

Kathleen

Very quiet.

Self

8/10

Excellent

10 May 2026

Kishan

Great location

Self

2/10

Poor

10 May 2026

Lisa

Our rooms air conditioning was broken and the staff knew that when they booked our stay. They did they were booked and did not have another room. They suggested we open the windows and in the second night provided us a fan.

Family

4/10

Poor

09 May 2026

Jeff

Hotel is under renovation and is in much need of it. Carpets in the common area and in the room are filthy - stains everywhere. Bathroom in our room had been renovated, but there was virtually no hot water in the shower. Brand new faucet on the lavatory came right off when I lifted the handle. TV had only one channel that worked. Bedding was very tired. Clean but the pillows were flat. Only thing I can really say positive is that its right across the street from the train station which was convenient for us for the one night we needed while waiting to transfer trains.

Partner

4/10

Poor

09 May 2026

Donald

Not great

Partner

8/10

Excellent

06 May 2026

Beverly

Old hotel can use some upgrades. Okay for an overnight stay. Location close to Union Station is a plus

Partner

6/10

Pleasant

06 May 2026

Martha

The room was clean. Seems like they’re working on renovations. Staff is very friendly and helpful. Good short term stay.

Family

10/10

Exceptional

05 May 2026

David

Parking was easy and affordable at $5 per day. Bathtub was a bit worn looking along with the rest of the room. Great location, very walkable to park and some restaurants nearby.

Partner

10/10

Exceptional

05 May 2026

Stephanie

Rooms kept clean. Quick access to Olvera Street and Union station as well as Chinatown. Short drives to Little Tokyo and Walt Disney Concert Hall. Staff were quick to respond to questions. Security is kept in mind at all times. The 24 hr lobby was great for concert nights that ran a little over due to musician meet and greet.

10/10

Exceptional

04 May 2026

victorkcheung

NO parking needed

Friends_and_family Family

8/10

Excellent

04 May 2026

Michael

Didn’t have car. Walked short distance from train station. Clean bathroom and bed. Public areas dated.

Self

4/10

Poor

04 May 2026

Robert

request9ing a credit or refund because: room was beiong remodeled and 1. had no closets. 2 no coat hangers.3. no soaps. 4. no telephone. 5. no chairs. 6. tv was not working. please pass my remarks to the Metro Plaza Hotel management.

Self

2/10

Poor

28 Apr 2026

Margarita

I am deeply disappointed and frustrated by my experience at this hotel—specifically regarding how dirty it was and the terrible smell.
I had looked at the photos of the hotel and the amenities it claimed to offer; imagine my surprise when we arrived and found that it bore absolutely no resemblance to the images shown on the website. Furthermore, there were extra charges added for parking upon check-in, and—contrary to what was advertised—there was no continental breakfast provided. But the saddest and most disappointing aspect of all was simply how filthy the place was and the poor, unkempt appearance it presented.

Partner

6/10

Pleasant

28 Apr 2026

John

Good location and price, great secure parking convenience really $5, not valet but quick in and out. Room pretty good but needs new capeting especially hallways

Partner

10/10

Exceptional

25 Apr 2026

Benjamin

$5 parking and then walked to the Dodgers game.

4/10

Poor

24 Apr 2026

William

Our shower had only cold water. Not a good way to endear the place to guests. The room had a musty smell to it.

Partner

6/10

Pleasant

24 Apr 2026

Robert B

Dated hotel, but nice for the price. Overall an enjoyable convenient experience.

Self

8/10

Excellent

23 Apr 2026

Deanne

This is a basic stay, but affordable and great access to Union Station and location for Dodgers stadium. The hotel is in need of an upgrade, but felt safe and secure for the area. Great taquitos across the street!

Self

8/10

Excellent

22 Apr 2026

David

The room was clean; the staff was helpful; best of all, it was an easy walk from Union Station.

The room smelt a bit musty as if the shower wasn’t vented, and the furniture was clearly not new, but it was a good nights sleep at a good price.

Friends_and_family Family

10/10

Exceptional

22 Apr 2026

Eddie

Clean room, nice staff, plenty of parking and good air conditioning

10/10

Exceptional

20 Apr 2026

Ryan

Great location. No problems at all!

Self

8/10

Excellent

20 Apr 2026

Michael

The room had a king-size bed, was spacious, and the bed was comfortable. In-room amenities were a tv, a fridge, and a safe, but no coffee maker. There were only two accessible power outlets available. The bathroom was large. Everything was in good working condition, except for the showerhead that needs attention.
Parking is available in the property garage for an extra $5.00 per night.
I like the place for its central location with easy access to public transportation to the Music Center for opera, symphony, and plays.

Self

10/10

Exceptional

19 Apr 2026

Jose

The prices n the stuff the cleaning

10/10

Exceptional

17 Apr 2026

james

Surprised as hotel renovation is great. Whole new bathroom with newly painted walls and comfy bed. Have an easy to adjust heat or air conditioner. Staff was friendly, gal at desk gave great directions. Close to restaurant, a mom and pop from 1908 around corner. Breakfast or dinner. Mexican alley nearby with shops and lunch. Had a garage and security on grounds.

Partner

8/10

Excellent

17 Apr 2026

Michael

After the long train ride from Seattle to LA Union Staition, the bed were outstanding. I slept comfortably

Family

2/10

Poor

17 Apr 2026

Bruce

The photos show a tall modern building, which turns out to be a random building in the area. Another building in the listed photos is the area post office, again not related to the hotel. The actual hotel is a dump with filthy stained carpets, super hard, uncomfortable beds, and not a single chair in the room to sit in, even though photos show chairs, couches, and even a small table and chairs. The photos also show a breakfast area, but that doesn't exist either. When we tried to check in, we had to have a man in the parking garage help to track down the front desk person so we could check in. The hotel was in a very sketchy, run down part of Chinatown. I would never return there again.

Partner

6/10

Pleasant

16 Apr 2026

Amir

This establishment should only be used in desperation like having a budget and you are stranded. It’s below average in all aspects except for the staff. Its proximity to union station is its only advantage.

Self

10/10

Exceptional

16 Apr 2026

Kimberly

Staff was nice and the location is convenient. Hotel is a little outdated but clean.

6/10

Pleasant

16 Apr 2026

Dorothy

Visibly worn throughout the property.

Partner

8/10

Excellent

15 Apr 2026

John

Close to downtown LA.

Partner

2/10

Poor

15 Apr 2026

Ian

In the first room I was assigned, the shower was clogged and started filling up with water the first time I turned it on. And the room's door didn't actually lock - you could just push it open. It looked like it had been pried open previously. I asked for a change, and the staff quickly and kindly gave me a new room. The new room smelled terrible, but at least the shower drained and the door locked!

10/10

Exceptional

15 Apr 2026

Robert

Great place

6/10

Pleasant

13 Apr 2026

Damaris

Parking was easy and secure. Location was convenient.

Family_with_children

8/10

Excellent

12 Apr 2026

Greice

I understand they are remodeling the hotel, so the carpets on the hall are really old and dirty. However the staff is really sweet and approachable from cleaning ladies to the recepcionista. A man would always receive us at the door when we got at night with uber.

Partner

8/10

Excellent

12 Apr 2026

Shawn

AC kept the room cool.

Self

10/10

Exceptional

12 Apr 2026

Fabiola

Affordable, clean and very well maintained. Close to a lot of places.

Family_with_children

10/10

Exceptional

10 Apr 2026

Jamar

Thank you all

Self

4/10

Poor

09 Apr 2026

Julie

The place was pretty run down in all the common areas. Our room had a busted screen, minor trash on the floor, no hot water in the shower and a non functional TV. The bed was ok and the linens and towels were clean, as was the bathroom. We won’t being going back there.

Family

10/10

Exceptional

08 Apr 2026

Ava

Very nice, no hot water due to renovation

Self

4/10

Poor

07 Apr 2026

Zhenyong

Parking is $5/day.

Family

10/10

Exceptional

06 Apr 2026

Neil

Easy walk from train station.

10/10

Exceptional

05 Apr 2026

Jairo

Conveniently located, the hotel is about 30 minutes away from LAX Airport. The cost of Uber to Airport was about $50 for a early morning flight (3:30AM)

Partner

8/10

Excellent

05 Apr 2026

Peter

It was okay

Self

8/10

Excellent

03 Apr 2026

William

A go-to location in downtown LA walking distance from LA Union Station. The property is secure and have never been hassled by the small number of street people after dark while walking from the station or to dinner in Chinatown,

Partner

4/10

Poor

02 Apr 2026

Jill

Quick 1nt stay- Would not have booked another night.
Pros: allowed early check-in, 2 blocks from Central (train) station, cheap, room was very dated but pretty clean.
Cons: hotel exterior, interior, halls, carpet… were bad. The shower had a trickle of hot water and a slow drain. No amenities

Partner

8/10

Excellent

02 Apr 2026

Jose

It was ok for two nights. Its a bit old and you can tell by the layout of the rooms. Has water dispensers. Its three blocks away from union station. So getting there is easy on public transportation. Some shady characters around the streets.

Family

2/10

Poor

02 Apr 2026

Vivek

The entire hotel had a terrible smell. The bedsheets in the room also had a bad smell, was very uncomfortable. Basic amenities throughout.

4/10

Poor

01 Apr 2026

Vidal

If it wasn’t for the Mexican Ladies cleaning this place..it would be hell.

Friends_and_family Family

8/10

Excellent

01 Apr 2026

Davina

Staff was great. Clean room, but the whole floor smelled like marijuana.

Self

8/10

Excellent

31 Mar 2026

Claudia

Stayed here a few times, we like to stay here, perfect location, close to union station and restaurants!

Friends_and_family Family

8/10

Excellent

31 Mar 2026

Saska

Good location.

8/10

Excellent

30 Mar 2026

DeAnna

The parking was easy for my party. We just left the car and walked to all of the restaurants and city transportation

10/10

Exceptional

29 Mar 2026

Atma

Nice

Partner

6/10

Pleasant

29 Mar 2026

Fred

Parking was secure and the staff was very friendly.

Partner

6/10

Pleasant

28 Mar 2026

Rafael

Noisy neighbors every night. Noisy cleaning staff early morning. Good location.

Partner

6/10

Pleasant

28 Mar 2026

Mark

The room was clean and the water was hot. The location is very convenient to Union Station and Olivera Street, and China Town. But no place to hang clothes, coffee maker or microwave. Common areas are well past their prime. No store to buy a beer close by. I would stay here again.

Self

10/10

Exceptional

28 Mar 2026

Eliana

nice staff，clean room

10/10

Exceptional

24 Mar 2026

Ian

The hotel is on the border of China Town so the food was fantastic. The receptionist recommended \"MaMa Lu's\" just around the corner which was very tasty - although the restaurants shut at 9pm sharp. The hotel is a stone's throw from Union Station and there is a direct, cheap airport transfer shuttle straight to Union Station. 3 MILES FROM TEH la CONVENTIN cENTRE BUT i WLAKED IN TEH EARLY MORNING TO AVOID THE HEAT

Self

8/10

Excellent

23 Mar 2026

Darrell

This place is a little dated and a little dingy, but it's not disgusting and the place was extremely quiet and the AC absolutely cranked for four days straight and kept my room an ice box! Parking staff is okay and front staff as well. TV didn't work in my room, but I didn't even try it until my last night, so I didn't care. Bed was comfy and shower was hot.

Self

10/10

Exceptional

21 Mar 2026

Xiao dong

Friendly staff and close to union station.

Family_with_children

10/10

Exceptional

21 Mar 2026

bruce

It is vey basic, and clean and nice staff. It is right next to a nice restaurant Phillippe