The Delphi Downtown LA

United States , Los Angeles - CA
LOS ANGELES, 550 S Flower St
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100 reviews shown

10/10

Exceptional

17 Jun 2026

Kristen

We were able to check in early, thanks to the amazing staff. Enjoyed the beautiful rooftop pool, which opens early at 7! Fun accommodations in the room--felt very European. Will definitely stay here again.

Friends_and_family Friends

8/10

Excellent

16 Jun 2026

Zyriene

amazing

10/10

Exceptional

16 Jun 2026

Natalia

I like the breakfast! The hotel is also in a good location.

Family

4/10

Poor

15 Jun 2026

Dave

Retro design. See through blinds in shower with huge window that faces other buildings. Staff was helpful. Room and hotel were clean.

10/10

Exceptional

14 Jun 2026

Aarons

We love the room, and really enjoyed the big hot tub.

Partner

10/10

Exceptional

14 Jun 2026

Jerry

The staff was so nice
Gave me a upgrade room for my birthday

Partner

6/10

Pleasant

13 Jun 2026

Malak

La chambre n’était pas ouf Enplus les portes de toilette ne se ferme même pas complètement

Friends

6/10

Pleasant

09 Jun 2026

Nikkita

Delphi is clean, well maintained and neat. It's just time for upgrades and renovations to the rooms to match the vibes of the lobby and dinning/bar areas.

Family

10/10

Exceptional

08 Jun 2026

Noemi

Everything was great. Wish they were more accommodating when it came to the searing at their UCA restaurant. You pay to be a guest at the hotel but the seating isn’t request friendly because there are other people outside of the hotel who also make reservations. That part I was not very satisfied with.

Partner

10/10

Exceptional

08 Jun 2026

Michael

Nice

Self

2/10

Poor

08 Jun 2026

Radha

One of the worst places I have ever stayed. This is a notch above a motel. The upkeep of the property was unacceptable and far below expected standards. There are several maintenance and general cleanliness issues. For those of you who planned on booking with them please note there are so many hidden fees upon check out. It’s not worth it.

Family_with_children

4/10

Poor

07 Jun 2026

Frankie

probably wouldn’t stay again. do not book through 3rd party either!

Partner

6/10

Pleasant

07 Jun 2026

Montrell

I truly enjoyed the staff, they were very pleasant and helpful. My only feedback is for the owners to address the rooms with damaged areas like the bathrooms. Specifically the tubs/showers, the windows/ blinds and separate toilet area. The bathtub had scratches or marks that looked like dirt. The blinds and the window had old dirt/ stains and the toilet area/room light wasn’t functioning (it would flicker or not turn on even after numerous attempts). I instead just left it on once it worked.

Partner

6/10

Pleasant

02 Jun 2026

Richard

Rooms are stripped down, no furniture other than a counter and cheap plastic chair. Glass panel instead of bathroom wall. Great location, excellent staff.

Partner

6/10

Pleasant

01 Jun 2026

Ingrid

Excellent staff. Lovely lobby. Rooftop bar and restaurant are well appointed. The rooms are old and dated. The tile grout is filthy at best as is the carpet. The fixtures need to be replace. One upside is that the curyains and lamps on front of them are quite decorative.

Self

4/10

Poor

01 Jun 2026

Kevin

I was traveling with a co-worker and booked two rooms, one in my name one in his. He arrived before me and the hotel staff refused to let him check in saying that his ID wasn't valid despite the fact that it was a CA state photo ID with the name matching the one on the reservation. They only let him check in once I arrived. I've booked rooms for other people in my party at plenty of hotels and have never had an issue like this. I can only think that the fact that he is Black and I look white had something to do with how he was treated. Aside from checking in the hotel was fine.

Business

10/10

Exceptional

31 May 2026

Lyka

Rooms were clean, Staff were very nice. I enjoyed my stay.

Self

10/10

Exceptional

31 May 2026

Javen

Great how clean the room

10/10

Exceptional

30 May 2026

Mariah

Great experience from start to finish—easy check-in, a clean room, and an enjoyable stay.

Partner

10/10

Exceptional

30 May 2026

John

Great hotel in the heart of DTLA.

Self

10/10

Exceptional

30 May 2026

Ebiye

Very nice and large rooms in a good downtown location. Close to metro stations and easy to get uber rides. They have a very nice rooftop bar with great views of the city.Good value for money.

Family

10/10

Exceptional

29 May 2026

Santiago

My hotel stay was wonderful. Staff were helpful and lobby and rooms were well maintained. In house restaurant has good breakfast choices.

Self

4/10

Poor

29 May 2026

Simon

The place needs alot of improvements.

Partner

10/10

Exceptional

28 May 2026

Kara

Food was great, beautiful hotel. Lovely staff

10/10

Exceptional

27 May 2026

David

Greta overall

Partner

10/10

Exceptional

25 May 2026

Karen

Our room was clean and the bed was super comfortable. we enjoyed the pool and had reservations for the restaurant which was great

Partner

6/10

Pleasant

24 May 2026

Fawzia

Didn’t get room cleaning

10/10

Exceptional

24 May 2026

Caroline

Great helpful staff. I would definitely stay here again.

8/10

Excellent

21 May 2026

Aneesah

Great study in LA

Self

10/10

Exceptional

20 May 2026

Ebiye

The rooms are clean and the rooftop bar fantastic. Lovely atmospere and good food.

Family

8/10

Excellent

20 May 2026

Michael

Swanky property with great public spaces and restaurants. Only downside was room service arriving essentially as a takeout delivery to your room (complete with huge service and delivery fees, and food in cardboard containers with plastic forks). Weird, but maybe that’s just how it’s now.

Self

10/10

Exceptional

18 May 2026

Christopher

love the location, helpful staff, upstairs bar/pool area is gorgeous, nespresso machine is a nice touch plus gorgeous lobby and breakfast diner option — wish the two double beds option was still available plus a curtain for privacy between the clear wall and the bedroom area

Family

10/10

Exceptional

17 May 2026

Hilary

Gorgeous lobby. Cool bar/restaurant on roof. Excellent breakfast. Mattress and pillows were GREAT but sitting on a low platform I constantly worried about tripping over and that made getting out of bed challenging. Bathroom decor was nice, but extremely low counter with very limited space for your items. I did not explicitly request maid service so got none

2/10

Poor

16 May 2026

kirk

Horrible

6/10

Pleasant

16 May 2026

Lynn

The location was great and the rooftop terrace and pool were lovely. The front desk team should advise guests at check in that it’s only accessible via a separate service elevator.

Be sure to walk through the LA Central Library next door. Its interior is amazing. There are free docent tours available on certain days/times of the week.

Breakfast and room service started at 7am which was later than we would have preferred since we had to leave at 7am to make it to our business meetings.

The bathroom needs a towel rack or retractable line. There is only one hook and no where to hang towels and the bath mat which means they’re in a wet mess on the counter. The Hotel only provides housekeeping every two days which means you have to request new towels (and coffee pods) be delivered to your room. I would have been happy to use the same towels during my stay if there had been a rack or retractable line to hang them so they could dry.

The bed and pillows were comfortable however the design is not accessible for people with mobility challenges. It’s on a low platform which makes it challenging to get in and out of bed. One of my colleagues had an injury and was staying in an accessible room which had the same low platform bed as the other rooms. There really should be a rubber bath mat or grab bar in the showers for anti-slip purposes. Otherwise consider using a hand towel on the shower floor for extra grip.

The bar fridge didn’t keep food or drinks cold.

Business

10/10

Exceptional

15 May 2026

Stephanie

What an amazing room! Quiet, relaxing and all

Self

10/10

Exceptional

14 May 2026

Diah

Perfect location. It has a nice rooftop pool and restaurant. We don’t need to go anywhere else. Staffs were friendly. The manager and the staff at the rooftop restaurant was very accommodating and friendly.

Partner

10/10

Exceptional

12 May 2026

David

Everything clean

8/10

Excellent

12 May 2026

Pamela

Valet is extra fee

6/10

Pleasant

12 May 2026

Circe

Carpet in room looks old and light in restroom did not work properly and was not fixed while I was there although I reported it.

Self

10/10

Exceptional

11 May 2026

Rodrigo

Excelente servicio

10/10

Exceptional

11 May 2026

Genesis

beautiful king suite room! clean! booked the place as a staycation and to catch a couple concerts, had a great time! nice staff, decent food options around

Self

8/10

Excellent

11 May 2026

Bianca

easy check in, our flight was super early and they let us check in earlier, the staff was all really friendly, clean room. Walking distance to places to eat. Rooftop pool was super cute.

Friends

6/10

Pleasant

11 May 2026

Mark

The staff was absolutely amazing. Extremely helpful and nice. Rooms were very outdated and our first room we dirty, stained couch, broken bathroom door. Moved us to a different room and it was ok. Rooftop pool and bar were amazing and saved the trip. However, will def not be staying there again.

2/10

Poor

11 May 2026

Valerie

The service here is terrible!! The valet was never there when I pulled up. I waited over 10 mins each time. They seem to care more about people eating at the rooftop restaurant more than they do their actual guests. At check in, no one asked me to help with my bags. I also paid for late check out, 50 additional dollars to check out at 3:00 pm, which love that they have that option. However, the next day I got stuck in the elevator because my key stopped working. I couldn’t go up and for some reason the “door open” button was not working. I had an overall terrible experience. The rooftop pool views are amazing but the service absolutely sucks!

10/10

Exceptional

10 May 2026

David

Great staff and delicious breakfast. It was a great experience!

10/10

Exceptional

09 May 2026

Katherine

👍

Friends

8/10

Excellent

09 May 2026

Jacqueline

Convenient location

Business

10/10

Exceptional

09 May 2026

Oumarou

Amazing

Partner

10/10

Exceptional

08 May 2026

Mario

Staff was great room was very nice I loved the area close to everything. I loved the roof top pool .

Family_with_children

8/10

Excellent

08 May 2026

Sara

The lobby and shared areas were beautiful but the rooms and hallways seemed outdated. Also..everyone in the room can see into the glass shower. It’s frosted but still, you can see a lot. Not sure why they wouldn’t add an optional curtain to close or something.

Friends

2/10

Poor

08 May 2026

Meghna

10/10

Exceptional

06 May 2026

Shellsea

Absolutely loved it here!!! Amazing place.

Self

8/10

Excellent

05 May 2026

GARY

Nothing like a shower curtain sticking to you throughout your shower because they focused on generating social media buzz by having a see-through shower in the middle of your room, rather than the practicality of showering to get clean.

Self

6/10

Pleasant

04 May 2026

Margarita

The staff is friendly but the rooms need an upgrade the food is average

10/10

Exceptional

04 May 2026

Marilyn

All good

Partner

4/10

Poor

04 May 2026

Sofia

Dirty sheets, & towel, front desk was really rude.

10/10

Exceptional

04 May 2026

Leisly

Beautiful decor, such patient & accommodating staff, & really lovely dining options within the hotel. I especially loved the rooftop restaurant & all of the greenery around the lobby, as well as the small but cozy outdoor space! Absolutely would stay here again.

10/10

Exceptional

04 May 2026

Wendy

Very welcoming staff. Rooms are very clean. Great location.

Partner

10/10

Exceptional

03 May 2026

rachel

I had the MOST incredible french toast and fruit compote, and I am a french toast expert!
My daughter said the same about the cooked to order fries

Friends_and_family Family

10/10

Exceptional

03 May 2026

Jason

My stay at the Delphi was beautiful, the scenery of Downtown LA was surreal and the room was huge. Also the roof top bar/pool is breathtaking. Phenomenal

Partner

6/10

Pleasant

03 May 2026

Marva

This is my second stay at Delphi. What I liked was the restaurants, food was so good as it was on my last visit. The hotel was clean and staff was helpful. I liked that my Yorkie was welcomed and that the staff has doggie cookies.

What I didn’t like was that they held $703 dollars of my money and The billed was paid in full months before my stay. I didn’t like that the hallways didn’t have cameras for security. I didn’t like that the ice machine wasn’t clean.

Pet

10/10

Exceptional

02 May 2026

Emerald Islas

Had a great and comfortable experience. Can’t wait to return!

Partner

10/10

Exceptional

01 May 2026

Nicole

Hotel was clean and tidy. The bath was massive which was a bonus. Checked out the rooftop pool and seating area which was stunning.

Partner

10/10

Exceptional

01 May 2026

Kelly

Bar had amazing selection and service

Partner

10/10

Exceptional

30 Apr 2026

Nicholas

Good

6/10

Pleasant

29 Apr 2026

Shawn

The hotel is fairly run down and could use some updating in all areas of the hotel.

Self

10/10

Exceptional

29 Apr 2026

candice

I was very up set. I didn't know it was hidden fees
And Mrs 💚 Green at the front desk need a raise or a higher position.. .

Self

6/10

Pleasant

27 Apr 2026

Rafael

The main hotel lobby is stunning and very radiant but once you get to the elevators they look outdated and the hallways to your room look even more outdated just a plain red carpet and white walls. The suite room is very spacious but the only down fall the restroom/shower is very big out dated. You can see how everything is wearing down and the restroom needs more amenities. I wish I would have taken pictures to show what I’m talking about. The view is very nice and the bed is comfortable along with the big sofa.

6/10

Pleasant

26 Apr 2026

maribel

Hotel and stay was satisfactory. In town for work training. Good location to get to ny training, take in a Dodgers game and lots of options for dinner/drinks downtown. Room carpet had gross looking stain, but room was otherwise clean and spacious. However did want to note front desk was curt, even rude at times, when I asked typical questions about hotel bar, restaurant, valet parking etc. So sadly, don’t expect friendly or attentive staff that go above and provide service with a smile- not here anyway.

Business Family

8/10

Excellent

25 Apr 2026

Adam

Hotel was clean and inviting. Staff were helpful.
I didn't like that calling for room service you are connected to the front desk only to be told you have to use QR code to order. Also told that you can order alcohol up to your room you have to go down to the restaurant and the breakfast I ordered from room service was brought to me as if I order uber eats in a paper bag and plastic cutlery.
Other than that it was a lovely stay.

8/10

Excellent

25 Apr 2026

Yangting

The lights above the bed is broken in room 1001

6/10

Pleasant

24 Apr 2026

Jacqueline

The bathroom had mold in it! Grateful I only stayed two nights.

Self

10/10

Exceptional

24 Apr 2026

Eboni

Nice

Self

10/10

Exceptional

21 Apr 2026

Karen

I really enjoyed my stay, staff were amazing! The room I booked was exactly how I saw it in the pictures. The roof top restaurant was beautiful the food was delicious and service was excellent. Thank you for making my stay pleasant and enjoyable. Will recommend to my family and friends.

Partner

8/10

Excellent

21 Apr 2026

Michael

The staff there are amazing. Well, I only had time to talk to the front desk. Staff, they were very helpful and were wonderful people. When I got to the room, it was a clean room with a nicely made bed. No complaints.

Self

10/10

Exceptional

19 Apr 2026

Drevaughn

Everything was nearly perfect. I’ll be back!

8/10

Excellent

18 Apr 2026

Sarah

Nice spot for a quick stay.

Family

10/10

Exceptional

17 Apr 2026

Jitesh

Breakfast menu was ok

Friends_and_family Family

8/10

Excellent

15 Apr 2026

Sarah

Good hotel, should have looked closer at the details as we did not realize the shower was fully visible from the bed with no way to hide your naked body. Staff were very accomodating and brought us a make shift privacy curtain! Make sure you choose the upgraded room if you need the privacy!

Friends

10/10

Exceptional

10 Apr 2026

Francisco

Perfectly centered to move around downtown.

Partner

2/10

Poor

10 Apr 2026

Christian

Everything’s good except for the staff who checked accommodated me . They were rude and their solution/problem solving skill were very poor. Then when asked to speak to a supervisor the next morning I was told to come back the next day.

Self

8/10

Excellent

06 Apr 2026

Shabrina

Good for couples or single but wish had more food options

4/10

Poor

06 Apr 2026

James

Smells moldy

2/10

Poor

06 Apr 2026

Christopher

No privacy

Family_with_children

8/10

Excellent

05 Apr 2026

Takiesha G

The hotel was nice. However, the room I stayed in smelled funny, like mold. Room 500. I didn’t tell the staff during my stay though. The food at the restaurants inside of the hotel was decent but overpriced. The lobby smelled good. Overnight parking and daily fees will prevent me from staying again.

Family

10/10

Exceptional

02 Apr 2026

Meghan

The hotel is beautiful! Beautiful lounge and lobby as well as the outdoor fire pit area and rooftop bar/restaurant and pool! Lovely staff! We had a great experience! The front desk gave us a congratulatory card and plate of desserts since we were staying while celebrations my sister's engagement!

Friends_and_family Friends

6/10

Pleasant

02 Apr 2026

Brandi

Water was left in the room but they charged me almost $8 a bottle for it

Friends

10/10

Exceptional

02 Apr 2026

Tiffany

Lovely staff, clean modern room, awesome pool

Self

6/10

Pleasant

02 Apr 2026

Mario Sebastian

Everything was good clean breakfast restaurant was delicious. It was just was very upsetting not be able to use the pool because they had an event that night so we had limited access that day and was not able to enjoy the restaurant for our anniversary because it was close for an event. It was very upsetting driving all the way from Northern California to be told this that day.

Partner

10/10

Exceptional

31 Mar 2026

Kaleb

Yes

4/10

Poor

31 Mar 2026

David

Not great

10/10

Exceptional

30 Mar 2026

Araceli

Nice staff, and clean. Would stay there again!

Partner

10/10

Exceptional

30 Mar 2026

Meilany

Whenever I visit Downtown LA I always book a room here. Late check out a plus

10/10

Exceptional

29 Mar 2026

Jose

Very nice hotel 🏨

Self

10/10

Exceptional

29 Mar 2026

Cari

Hotel was nice. The restaurants and roof top pool are the highlights. Plan ahead for food and drink if you want to enjoy some midday because restaurants and bars shut down. Rooms could use a serious update but it was clean and centrally located for our itinerary.

10/10

Exceptional

28 Mar 2026

Emilie

I had an amazing stay at The Delphi. The staff was amazing and very helpful. We loved our room and the rooftop was a vibe. Would definitely recommend to anyone.

6/10

Pleasant

23 Mar 2026

Arba

Friendly staff! But the room did disappoint me a little bit. There was a Band-Aid stuck to our shower curtain so it had me guessing if the room was actually cleaned properly before we got into it.

10/10

Exceptional

23 Mar 2026

Luis

Excellent

Partner

6/10

Pleasant

21 Mar 2026

Cindy

Staff was very friendly and parking and checking in were an easy process. The rooms are outdated and had a strange smell. Beds are very hard. Pool area was very nice though.

Partner