The Biltmore Los Angeles

United States , Los Angeles - CA
LOS ANGELES, 506 South Grand Avenue, Yes
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100 reviews shown

6/10

Pleasant

09 Jun 2026

Heiko

This hotel is ripe for a major renovation. To start with, the hotel needs new windows. Current single windows are made of wood , the paint is peeling off, the noise from the street and an air conditioner unit installed on the roof penetrates into the room - ridiculous. Room size was OK, bathroom OK, Ed's were ok. There was only one chair in the room, hence the second guest has to sit on the bed or a small desk chair- subpar for a hotel of this rating. The breakfast buffet was expensive and unimpressive, other breakfast options (in the bar) even worse. The lobby is nice and well maintained. Both self parking and valet parking are quite expensive. If you are good on foot, I suggest parking in one of many nearby garages for one half of what the hotel charges. In addition to the room charges, the final bill showed all sorts of service charges and add-ons, so be aware of that.Staff were generally helpful.

Partner

8/10

Excellent

08 Jun 2026

Joshua

Everything was excellent, from the friendly staff to the cleanliness of the hotel. Overall, it was a very pleasant stay.

A couple of areas could use improvement. The internet connection was extremely slow and frequently disconnected, which made it difficult to use reliably. The streaming services on the TV experienced similar connectivity issues.

The only other disappointment was being asked to leave the downstairs lobby area and not being allowed to eat a meal there, despite it being vacant at the time. It would have been nice to have a comfortable common area available for guests to use.

Aside from those issues, I had a great experience and would consider staying here again.

Self

10/10

Exceptional

08 Jun 2026

Linda

Beautiful and within walking distance to restaurants. Loved staying here and would definitely stay again.

Partner

10/10

Exceptional

07 Jun 2026

Albert

The connecting rooms were very convenient! Beautiful rooms, nice views! Would stay here again!

Friends_and_family Friends

10/10

Exceptional

07 Jun 2026

Joanna

Everything was fantastic. no complaints will be back.

10/10

Exceptional

07 Jun 2026

Anyelo

Everything was excellent.

Partner

10/10

Exceptional

07 Jun 2026

Nadia

beautiful historic building with gorgeous insides. The check in area is beautifully decorated and the process was very smooth. Front desk workers are very nice, helpful and professional. Me and my now husband met for the first time in this hotel almost 5 years ago so we decided to stay at the Biltmore for my birthday and they were so kind to give us a free complementary upgrade on our bedroom. That was the nicest thing and it definitely made the trip even more memorable.
we love this hotel so much !

Partner

10/10

Exceptional

06 Jun 2026

Abraham

Todo muy bien excelente servicio todo limpio

Family_with_children

10/10

Exceptional

05 Jun 2026

Kim

Such a great experience, love the room and the service! Easy to get to and from!

Partner

8/10

Excellent

04 Jun 2026

Corey

There’s a bit of a BackRoom vibe but it’s beautiful

Family

4/10

Poor

04 Jun 2026

Jury

I really wanted to love this hotel, but the room furniture, bathroom toiletries and breakfast buffet were substandard. I had stayed at the Biltmore in Santa Barbara in the past (not sure if still there), but my experience in the Biltmore in DTLA was simply a below average experience.

Partner

10/10

Exceptional

04 Jun 2026

Jorge

Best hotel in downtown LA

Friends_and_family Family

10/10

Exceptional

03 Jun 2026

Levi

By far the BEST hotel I have ever stayed at. Every staff member I personally came across was very kind, the room was clean even in the smallest nooks and crannies, water pressure was phenomenal, extremely comfortable beds, and every view from entrance to exit was historically beautiful. I truly cannot wait to come back in the next few years. You’d be crazy not to choose the Biltmore.

Friends_and_family Friends

10/10

Exceptional

01 Jun 2026

William

The staff was awsome!

Family

10/10

Exceptional

31 May 2026

Joe

An extraordinary hotel. Had such a blast, great food great drinks, great environment, great service, and a lot of history.!!

Family

10/10

Exceptional

31 May 2026

Tom

Old LA/Hollywood at its best the rooms are dated but it’s perfect for the decor and beauty of this hotel. All the staff was helpful and friendly. And there old nostalgic beauty every were

Partner

6/10

Pleasant

31 May 2026

Jessie

The bartender was rude!! The room was cold and mold in the bathroom!!

6/10

Pleasant

30 May 2026

Santosh Rani

Not worth

Partner

10/10

Exceptional

29 May 2026

Robert

Very nice place to stay.

Family

10/10

Exceptional

27 May 2026

Melissa Anna

an absolutely gorgeous hotel. perfect for any stay! the staff is so kind and incredible, the food is amazing, the pool is so relaxing and nice, the rooms are gorgeous and comfy

Friends

6/10

Pleasant

26 May 2026

Benjamin

Beautiful atmosphere, polite and helpful staff, but the spotty wifi made working remote next to impossible. Unfortunately, having no room service was also a hassle when you're trying to work. I can't recommend this hotel for business travelers.

10/10

Exceptional

26 May 2026

Alissa

A wonderful stay in a beautiful, historic hotel!

Partner

6/10

Pleasant

26 May 2026

Bibi Anneza

Meals are pricey and limited. Same for breakfast

Self

6/10

Pleasant

23 May 2026

Louise

While the hotel is gorgeous, the rooms were completely outdated and the carpet was musty smelling in my first room. I ended up having to change rooms because the faucet in the tub wouldn’t stop leaking. The new room (on a different floor) did not smell, but was also very outdated.

Family

6/10

Pleasant

21 May 2026

Brittany

Good location, beautiful architecture.

Self

10/10

Exceptional

21 May 2026

lee

All

Self

4/10

Poor

19 May 2026

Ashish

For a 4-5 star hotel, it was disappointing that to see the lack of amenities in the bathroom. Only a small tube of moisturiser provided, not even a shower cap. Yes, shampoo and body wash in the bath. The air conditioning in our room didn’t cool the room and issue wasn’t resolved until Day 2 of a 3 day stay. The WiFi didn’t work in the room for our entire stay, even after complaining about it. We had left our luggage with the Bell Captain on check-out and had to wait 30mins when returned a couple hours later to retrieve our luggage. We approached staff at the front desk as we had time limitations but they were dismissive and couldn’t really care. Opulent hotel but don’t recommend it.

Friends

4/10

Poor

18 May 2026

Christine

This is a beautiful iconic hotel with a lot of history. However, the third floor rooms smelled moldy and musty. The room’s carpet are as old as the hotel. Nothing updated in 50 years. No slippers or robes. No room service even when requested the service. Had to ask for the complimentary water. When I complained to the front desk staff on the musty smell she kept saying she didn’t know anything about that She repeated this statement 3 times. Two nights was enough not to go back.

Family

2/10

Poor

18 May 2026

Ankil

Coffee machine did not work.
TV did not work.
The toilet had no lock.

I paid for non functional room. I feel cheated.

Friends_and_family Friends

10/10

Exceptional

17 May 2026

Edward

A luxurious historic hotel . Very comfortable, clean , just an ace

10/10

Exceptional

17 May 2026

joseph

Extremely nice and large nice hotel. Room very clean, quiet, and bathroom . Staff all very professional. Only thing is nothing to do around the area after 10pm.

10/10

Exceptional

17 May 2026

Jose

Hospedarse en el hotel es una experiencia como pocas, su edificio, historia y arquitectura hacen de la estadía una experiencia única. El personal es súper amable.

Business

6/10

Pleasant

17 May 2026

ahmed

The room very old furniture nothing like the picture over price as well for the condition the bathroom shower

10/10

Exceptional

17 May 2026

William

Great hotel enjoyed the fact that it was a landmark. Comfortable room.

Partner

8/10

Excellent

16 May 2026

20% automatic service charge makes good service optional, and it shows not worthy of hotel of such grandeur. Steeped in film and shows of pictures but maybe add a Gloria Swanson to bitterly lament “it’s the service that got small”. The hotel itself oozes decor and charm. But the dimly lit bar and breakfast restaurant are almost Ozymandias like - suggestive of a glorious time but nothing more, Someone who loves hotel like this hotel loves movies could catapult this place to a really fine destination. Oh and a few bartenders know how to make a few drinks well.

Family

10/10

Exceptional

16 May 2026

Francis Ivan

Clean room

Friends

2/10

Poor

16 May 2026

LeeAnn

Horrible service

Partner

6/10

Pleasant

15 May 2026

Rebecca

For the historical factor it’s amazing. For room size and cost it’s just okay. Location was what I needed but I’ve stayed just down the street at the Hilton and had a better experience.

10/10

Exceptional

15 May 2026

Daniel

Neat.

8/10

Excellent

14 May 2026

Georgiana

The building is beautiful! A little old and the internet is slow! It a great place for a couple of nights

Self

10/10

Exceptional

13 May 2026

Lisa

Old school charm oozes out of every corner. Fabulous detail in all the public spaces. Rooms are large. Bathrooms and functional - as one should expect from a 1920s hotel. A movie was being filmed while I was there.

Self

10/10

Exceptional

13 May 2026

Cezary

Family_with_children

6/10

Pleasant

13 May 2026

Nicholas

Surrounding area is very run down with homeless

Partner

6/10

Pleasant

11 May 2026

Laura

The Biltmore is a how beautiful overall, the only thing that would have made it perfect is if they would have had some kind of magnets on the shower curtain? Because the shower was very small, and the curtain kept hitting me. Not too sanitary and annoying when showering.

Self

10/10

Exceptional

11 May 2026

Samantha

The hotel was excellent to stay in

Friends_and_family Family

8/10

Excellent

11 May 2026

ANABEL

Everything is fine except the location of our room wherein you cannot see anything in the window but wall of other establishment. No breakfast included as well.

Partner

10/10

Exceptional

10 May 2026

Molly

The Biltmore is a beautiful hotel, situated in a great location. We were within walking distance of the Walt Disney Concert Hall, The Broad museum, and the Grand Central Market to name a few points of interest. We were also a reasonable Uber ride from the Citadel Outlets and the Hollywood Walk of Fame. The property was clean, the staff were friendly and the building's historic charm could be found in every room. We will definitely look to stay here again the next time we are in LA.

Family

10/10

Exceptional

09 May 2026

Daniel

Great staff

Family

6/10

Pleasant

08 May 2026

Francis

Terrible experience. They charged $250 in hidden, extra charges above the room rate. The water in the shower was not hot even though the sink water was hot, so obviously the shower fixture is broken and has not been properly maintained.

10/10

Exceptional

07 May 2026

Crystal

Beautiful hotel, great location, large nice room. Beautiful pool. Love the history of the hotel

10/10

Exceptional

07 May 2026

Bobby R Clark

Rooms nice and clean

10/10

Exceptional

06 May 2026

Samuel

This place is great this is how you know s

10/10

Exceptional

06 May 2026

Krysta

Clean room, kind staff. Check in/out was simple and easy. Self parking available for fee. Will stay here again

Partner

6/10

Pleasant

06 May 2026

Marika

Building is beautiful, but the age is showing despite the restorations. The exhibition about history was nice to walk through. However, the amenities were not the best. The parking is very expensive but the breakfast buffet was disapointing. About 85 dollars for 2 people and there is not even juice available. I have stayed in many hotels where it has been included in the room price and it has included way more options, omelette stations etc. This was pretty minimal compared to the price and not worth it.

Partner

2/10

Poor

05 May 2026

Melissa

It’s a very historic hotel so the architecture is amazing but the upkeeping of the rooms is not! I had to be switched three times in a small weekend stay which made it not very convenient for me! I had to unpack and pack three times in a Friday to Monday morning stay! At the end for my lastnight I was given a suite but it still don’t change the fact of the inconvenience even the general manger of the hotel was nice and helpful.

Self

10/10

Exceptional

04 May 2026

Silvia

10 day stay total. At the beginning the room in the 4th floor was not great. It was old, noisy and very small for 2 people. The front desk manager understood my concern and after I told him we were considering to stay longer he immediately agreed to upgrade us to the 10th floor. I also mentioned my gold status with Expedia. The new room was much better. Same layout but more spacious and renovated. Great experience over all.

Partner

6/10

Pleasant

03 May 2026

Lyda

Overall, the hotel was accommodating and pleasant, but none of the staff seemed particularly engaged or interested in making an effort to be cheerful. The restaurant Smeraldi's did not have appropriate cleanliness standards, and we left mid-meal.

Partner

10/10

Exceptional

30 Apr 2026

Karen

The staff was very accomadating and friendly. If you requested something they brought it right up. The breakfast had a good variety. Very pleased.

Family

10/10

Exceptional

29 Apr 2026

Bruce

Hotel is beautiful. Room was huge. Loved everything about it

Friends

10/10

Exceptional

28 Apr 2026

Lew

Such a nice hotel. Historic place. Excellent staff.

10/10

Exceptional

27 Apr 2026

Edward

Partner

8/10

Excellent

27 Apr 2026

Caroline

The hotel is absolutely beautiful and completely worth the stay if you’re into Art Nuevo and LA decorative arts. The neighborhood is spotty, but I can solidly recommend the LA Central Public Library for its centennial charm and character. The only downside was that the hotel swimming pool was not available for several hours, and with no insights on when it would reopen.

8/10

Excellent

26 Apr 2026

Christine

Fun old hotel. Lots of college and high school kids on trips and so some loud hallways late in the night.

10/10

Exceptional

26 Apr 2026

Alberto

Great

10/10

Exceptional

26 Apr 2026

Kelly

This historic hotel has spacious rooms with comfortable beds. The beds were two full size beds and the bathroom looked a bit outdated. Everything was clean. My only complaint is that there were lady’s of the night congregated by the elevators offering their services. I feel that they should have better security.

Friends_and_family Family

8/10

Excellent

26 Apr 2026

Daiga

Rooms are very simple, clean, well kept with tiny bathroom, pillows are what you would get at motel but otherwise nice bedding. It’s all decent. What you pay for above the average room is a fancy lobby.

Family

10/10

Exceptional

25 Apr 2026

Vicky

This hotel is close to many LA spots you must see like the Angels Flight Railway which drops you off right in front of grand central market. It’s close the Library, Coffee shops and restaurants. Their heated pool is so relaxing the staff was so nice and friendly. I’m looking forward to staying here again.

Family_with_children

10/10

Exceptional

23 Apr 2026

Calvin

This place is great!

6/10

Pleasant

23 Apr 2026

Amalia

One out of the two queen beds was very dented could only sleep on one side of the bed. I paid $55 a day for self parking and on busy days like Thur - Sat they block off more than half the parking spots for guests visiting the hotel making it impossible to find a parking spot. The pool which I understand they want to keep its originality the tile was very dirty. The furniture in the room was chipped and run down along with the walls need paint. The restroom vent was moldy. Not doing a great job with the up keep. I did not try the food.

10/10

Exceptional

22 Apr 2026

Kenneth

Wonderful hotel and amenities.

Self

10/10

Exceptional

21 Apr 2026

April

This hotel was super nice! I was not expecting so much history that had happened there but it’s a very iconic hotel. We love how beautiful and grand the hotel was right away in the lobby. The pool was fun and indoor. Very old school you feel like you’re somewhere in Europe. I took my 7 and 9 year old and they really enjoyed that. The pool was warm and for it being indoor it wasn’t as bad as I expected it to be with the humidity. One thing I wish it did have was more food options for the kids at the hotel. No restaurant was really open late for us to eat as a family. We ended up walking about 10 minutes to a chick fil a and a Taco Bell near by. We also stayed here because its location to the Lakers basketball stadium. My husband watched a game there while the kids and I swam. He was able to walk to and from. It was about a 15 minute walk which was nice because he was able to grab food on the way as well.
The rooms were a little smaller than expected. Not much wiggle room but it did its job. I would say if you’re going to have 4 people get the queen beds not the double beds.
One thing that really bothered me was the cost of parking. $70 a night just seemed ridiculous, I wish they didn’t charge hotel guest that much mostly when they had plenty of events that night that they were charging all those non guest to park. They could have done actual guest a favor and not charged that much. The valet staff was very nice as well as the bell hop staff.
Overall we did like it.

Family_with_children

10/10

Exceptional

21 Apr 2026

Sharon

Old World charm!

Self

10/10

Exceptional

20 Apr 2026

Adam

Beautiful 1920s hotel in great condition. Parking on site and extremely helpful staff. Happy to stay here again.

Partner

10/10

Exceptional

20 Apr 2026

Charles

Beautiful legendary property

Partner

10/10

Exceptional

17 Apr 2026

Donna

Room is very clean and presented very well. Bar is nice and drinks are good as well!

10/10

Exceptional

15 Apr 2026

Savannah

Clean room, friendly helpful staff

10/10

Exceptional

15 Apr 2026

Roby

Self

10/10

Exceptional

14 Apr 2026

James

Great staff

Business

8/10

Excellent

12 Apr 2026

Melonie

We purchased the Access Lounge and chose to have breakfast and appetizers there. Both were delicious. They advertise that snacks are offered after 10:30am but slwe only saw beverages. That might be considered a snack in some cultures.

Family

6/10

Pleasant

12 Apr 2026

Dr. Sandra

Rooms are clean.

Friends

10/10

Exceptional

12 Apr 2026

James

Very comfortable

Friends_and_family Friends

10/10

Exceptional

10 Apr 2026

joy

Great place

8/10

Excellent

10 Apr 2026

Michael

Generally everything was nice, staff was good, property is very classic. The bathroom cleanliness left something to be desired though.

Partner

10/10

Exceptional

10 Apr 2026

Gatha

The hotel was very classy and beautiful! I love the big bathtub so relaxing 😊

Family

8/10

Excellent

08 Apr 2026

Douglas

Tried to Valet park, stood there for 15 minutes finally asked the gentlemen 20 feet from me about valet?

Response was no valet today? Ok could they could have put a sign out or verbally say sorry not valet today?

10/10

Exceptional

08 Apr 2026

donna

Love the glorious and glamorous atmosphere.

Self

10/10

Exceptional

08 Apr 2026

Jim

Beautiful architecture.

10/10

Exceptional

06 Apr 2026

Sinead

Beautiful property with friendly staff

Self

2/10

Poor

05 Apr 2026

Esther

For being such a famous iconic landmark it was run down, limited in staff(no valet!), the towels were worn like rags. The bar staff and bell hop was great as he had worked there for many years. Overall, super disappointed for the rate and for the anticipation we had for spending the one night we had in LA at the Biltmore.

Partner

10/10

Exceptional

05 Apr 2026

Mariana del Mar

Great service

Self

8/10

Excellent

05 Apr 2026

Priscila

My daughters stayed at Millennium Biltmore Los Angeles and the customer service truly stood out.

From the moment I arrived, the staff was welcoming, professional, and attentive. Check-in was smooth, and every employee I interacted with made me feel like a valued guest. The level of hospitality was consistent throughout my stay—front desk, housekeeping, and support staff all went above and beyond.

What impressed me most was how responsive and accommodating the team was. Any request or question was handled quickly and with a positive attitude. It’s clear that customer service is a priority here, and it made the overall experience seamless and enjoyable.

The hotel itself has a beautiful historic charm, but it’s the staff that really makes the difference. I would definitely stay here again and highly recommend it to anyone visiting downtown Los Angeles.

10/10

Exceptional

05 Apr 2026

joy

Great

4/10

Poor

04 Apr 2026

Rachel

Checking in- 1 employee only... we waited 15 in line to check in. Then she was dismissive and had attitude when I asked a few questions. As we walked from the lobby to the halls someone obviously had just smoked a ton of weed.
Our Executive Room- not worth choosing. No hand soap, no water to drink in the room. ALL night you hear the ambulances with their loud sirens going up and down the streets.Then I want to take a shower and the shower handle is shut tight. We paid for the buffet breakfast. There was lots of choices. Fresh fruit and they even brought our own container of coffee so we could refill. Was pleased with breakfast. Walking thru the door they give you a handout about the history of the hotel and a map of the layout of all the big rooms but when you go to check it out most are locked up. However the hallway with all the old pictures were interesting. We definitely would NOT recommend this hotel to anyone, but if you are in the area it would be interesting to walk thru. Also paying $55.00 for 1 night of parking is absurd.

Partner

10/10

Exceptional

04 Apr 2026

Harvey

What a beautiful hotel. I love this place from top to bottom. The architecture, the woodwork, ceilings, the rooms. All of it. The only critique I have is that the food situation is subpar, especially for a hotel like this. The breakfast buffet was good but limited. The only other place to eat is in the lounge bar. It’s an excellent space. Great place to have drinks. But the food options were super limited. Not many vegetables available. But I will say the food that I did have tasted good.

Self

8/10

Excellent

03 Apr 2026

Denise Lynne

The gallery bar made excellent drinks and had really good food and service. It is an older room, so you may not have all the amenities of a new hotel. But beautiful and classic.

Partner

8/10

Excellent

02 Apr 2026

Angela

it's a grande dame that needs some resources to make it great again. front desk staffing is too thin causing very long lines. our room was pleasant in an old world kinda way. breakfast was passable but boring- think costco mini muffins. best deal in the dtla area though.

Partner

8/10

Excellent

02 Apr 2026

Joshua

Hotel with nice staff and well kept interiors. Stayed on the top floor and the room was very spacious. The bed sizes were very small though. It was just a bit larger than a twin bed. We paid for four people, and we got these two twin beds. I had to sleep on my side to stay on the bed. With such a large room space, why the beds were so tiny, it puzzled me.
Parking garage was next to the hotel. Even though it was connected, having to go through elevators, then steps, then to another drop off area was very cumbersome with multiple luggage. The area around the hotel did not seem so safe. Just a block away (north east) was like a scene from a zombie apocalypse movie with homeless drug addicts doing their thing. A few blocks south, there's a Wholefoods store which was convenient.

Family

10/10

Exceptional

02 Apr 2026

Hilaire

Beautiful iconic property. Love it.

8/10

Excellent

01 Apr 2026

Peter

We thought the hotel was centrally located for all the things we chose to do in downtown LA. Our room was very clean and the beds were very comfortable.

Family

8/10

Excellent

31 Mar 2026

Tyesha

Room and bathroom were small. There was mold on the larger bathroom mirror. The rooms could use an update.