Stillwell

United States , Los Angeles - CA
LOS ANGELES, 838 S Grand Ave
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100 reviews shown

6/10

Pleasant

17 Feb 2026

Trevor

Obviously, an older hotel, and the rooms reflect this. The staff were friendly, the bed were comfortable but only had two pillows which made it difficult to sleep with. I had to fold one of the pillows in half just to get enough height for my head. The TV reception kept breaking up. All in all if you need an inexpensive room to stay overnight in LA, the Stillwell is a fair choice, but bring an extra pillow or some form of neck support. Also bring your own shampoo and conditioner.

Self

4/10

Poor

09 Feb 2026

Gilbert

Very basic. Bad for the price.

Leisure Self

6/10

Pleasant

12 Jan 2026

Yoshimi

Old hotel but cheap in middle of dt la. Best I can say is it does the job. Parking is decent though it’s unattended paid parking. I wouldn’t walk around at night but if you uber should be okay. I’d stay here again but I’d look at other places before I stay here again

10/10

Exceptional

27 Dec 2025

Jananee

Yeah the staff was really good with us. It would get better if the hotel amenities are modernized

Leisure Friends

2/10

Poor

13 Dec 2025

Johnathan

Bad want refund

10/10

Exceptional

03 Dec 2025

Eduardo L

Yes

6/10

Pleasant

28 Nov 2025

Maurizio

Nice but short only spent a night
Crew nice and helpful

Friends_and_family Family

2/10

Poor

21 Nov 2025

Alejandra

Old stringy smelly- outdated.

Leisure Partner

8/10

Excellent

16 Nov 2025

Brendon

The hotel isn't the cleanest, and the vibe does feel a bit… “creepy” — BUT it was perfect for how much I paid. Even more, the folks at the desk were cool, restaurant in the lobby is some of the best Indian food you'll find in LA, and there's a Whole Foods across the street if you need anything for your stay. It's a great budget hotel if you're already planning to spend a ton of money elsewhere during your stay in LA. I'll definitely be back!

10/10

Exceptional

15 Nov 2025

justin

Friendly staff, nice room, great location.

Self

10/10

Exceptional

15 Nov 2025

Leslie

AC was fine

Partner

8/10

Excellent

04 Nov 2025

Michael

This place was pretty decent. It won't blow your socks off but it's super central to the downtown theatres and concert venues, as well as the museums and Disney Hall side of things. Rooms are dated but super clean. Shower wasn’t the best but that's every LA hotel it seems. Bed was super firm, but that could be considered an advantage.

Also Richard Ramirez killed some people there so you get that little touch of the Cecil without the weird aftertaste. I'll definitely book there again..

Friends_and_family Friends

6/10

Pleasant

30 Oct 2025

Simon

Staff was great. Old building.

10/10

Exceptional

29 Oct 2025

Marianna

The building is old and the rooms are basic, but it's super clean and the staff is very professional. I really love staying here and will probably choose this place over others during my next visit. It's very easy to get to the metro from here. The Indian restaurant on the first floor is pretty good, too.

Leisure Partner

4/10

Poor

28 Oct 2025

Justin

Old building, small rooms, crummy beds, can’t polish a turd.

Self

10/10

Exceptional

26 Oct 2025

kara

great room

6/10

Pleasant

24 Oct 2025

Francisco

The hotel is very old and if you are just doing one day then it’s ok

Friends_and_family Friends

8/10

Excellent

13 Oct 2025

Karen

Was very convenient for Crypto Arena NBA game. Walking distance but old and tiered building with basic facilities

Leisure Family

6/10

Pleasant

12 Oct 2025

Adrian

Everything’s old and smells

Leisure Self

10/10

Exceptional

27 Sep 2025

Louis

I like how friendly and helpful staff at Stillwell. However, the only thing I didn't like about the hotel is yesterday, nobody came to clean up my room while I was gone, despite the fact that the door hanger reads \"please make up this room\". Other than that, I enjoyed my stay overall.

Leisure Self

6/10

Pleasant

18 Aug 2025

Carlo

I stayed here after going to downtown LA. Very convenient distance wise but very old place. Needs lots of upgrades. Still has old carpets in room and old paint on walls. Very old and not kept up. Owners need to upgrade. This is a hotel of back in the early 80s. Parking is up at 10 am and it costs $20. You have to get your car out before 10 am. Not a good place if you’re looking to a late check out.

Leisure Friends

6/10

Pleasant

06 Aug 2025

Verified traveler

The hotel is within walking distance of Crypt.com arena and many shops near by. However, the building is vintage, the bathroom is rusty and the air condiiton is old and noisy. The bedding looks clean and the carpet was well vacuumed but my sox got dirty to walk on it. Still I stayed here for the second time because of the location and the rate.

Self

8/10

Excellent

04 Aug 2025

Verified traveler

Good location

The hotel is in a good location. For those taking the bus, there are bus stops right around the corner from the hotel going to LACC and Crypto arena. Lots of parking spaces too. It is also near some grocery stores and restaurants. All walkable.

I didn't have a lot of expectation about the hotel but the room is a decent place to stay.

Friends_and_family Family

6/10

Pleasant

03 Aug 2025

Maria Irene

Staff was helpful. Bed sheets and towels seemed clean. The hand/body soap bar wasn’t so good. Not foamy enough. Happy there was an ac but it was very loud. Bed was firm but comfortable. I Homeless please around the area. I like that there were stores and shops near by. It was close to crypto arena which I liked. Shower Water was warm but stream felt like a power wash very powerful. They have a laundry room but you need to bring your own detergent etc. no vending machine for that. There are vending machines for drinks and snacks.

Leisure Self

10/10

Exceptional

27 Jul 2025

Kyle

Hell yes

Partner

6/10

Pleasant

19 Jul 2025

Verified traveler

Anime expo

People are leaving wierd reviews about bed bugs and other wierd things.... none of that occured. The desk managers were amazing and nice. The room was great for what we needed it for. (A shower, a bed,) resturants surround the area along with a cvs and ralphs. You can park in the parking garage which is easier then lot parking.

My only complaints are that the beds were super hard. Like sleeping on the floor. The bathroom is tiny so we had trouble moving around in there. The shower was missingvits shower head so we got a rain forest mist lol.

Honestly if u are going to a concert or a confrence in the convention center on a low budget this hotel is great for a short stay.

Business Friends

8/10

Excellent

17 Jul 2025

Gregory

Room was clean and bathroom showers were excellent

10/10

Exceptional

16 Jul 2025

Kelly

Great place to stay if you're looking for a clean bed to sleep in for the night and if you're not too picky about your hotels. It's an old building but everything is functional - small microwave and mini fridge; A/C works great (kept the room quite cold in the LA summer heat); shower has hot water; sink works; toilet works, all in all, can't complain about the basic amenities. The downtown location and price can't be beat, but if you want a fancier hotel room, this isn't the place for you. I'd definitely stay here again for the price and if I needed to be close to downtown LA.

10/10

Exceptional

14 Jul 2025

Marc

Really nice people.

10/10

Exceptional

11 Jul 2025

Konstantin

Great value for the money within walking distance to the convention center.

Leisure Self

10/10

Exceptional

11 Jul 2025

Giovanni

Honestly, for modern standards, the room could be seen as somewhat poor. But this hotel is excellent when it comes to value. Everything in your room is just enough to get the job done. Ac was great, room didnt stink, no bed bugs, good shower pressure. 10/10 would stay again.

Leisure Friends

8/10

Excellent

07 Jul 2025

Ivan

I think parking is the only thing that needs improvement. Other than that, the hotel served its purpose.

Leisure Friends

6/10

Pleasant

07 Jul 2025

Andrew

I liked that it was close to the convention center. But, the fact that they don't have a designated parking area and that you have to pay 25 dollars for overnight stay in both the parking lots directly next to it is very inconvenient. The people were really nice but the elevators were a little too small for even 2 people. The price of the hotel (a little over 100 a night) matched the look of the hotel. The bathrooms were a bit small (I could wash my hands while sitting on the toilet) but the space of the bed room was great. It even came with a microwave and fridge so those are pluses

Leisure Family

8/10

Excellent

07 Jul 2025

Siriwan May

It’s a one-star hotel.. but we aren’t really picky . The stay was adequate and did what it was supposed to do for the price we paid . Loved the surrounding areas and very close parking. Plumbing and air were good. VERY QUIET, so no complaints. They had a microwave to use. Elevators old, mattress not too comfortable, TV channels weren’t always “clear”. But overall, it was good enough for us.

Business_and_leisure Family

10/10

Exceptional

06 Jul 2025

Sergio

Parking prices were competitive, low rates which was great. The room itself was clean, having the rooms remodeled would be very appealing to a lot more people but it was a perfectly enjoyable stay.

Leisure Partner

10/10

Exceptional

06 Jul 2025

Jonathan

Nice

6/10

Pleasant

06 Jul 2025

Taichiro

Good location, walking distance to the convention center. The shower was surprisingly good, enough pressure and immediate hot water. The rest are... Meh. I mean I kinda knew it after reading the reviews, so it was just exactly what I expected. Old building, old room, insufficient amenities. Homeless junkies laying on the street. I emailed the hotel before but got no response. Tried calling them from the room after checking in and no one picked it up. But it was the best deal in that area and I might actually choose to stay there again.

Leisure Partner

8/10

Excellent

30 Jun 2025

Marc

We have been staying at the Stillwell for many years for an annual convention. It is reasonably priced, the rooms all have a fridge and micro and the staff is very nice. It is a family owned hotel and has a mellow family vibe in contrast to the typical corporate hotel. The neighborhood is not great with so many homeless but we have never been hassled and we walk everywhere. They have an Indian restaurant right in the lobby.

10/10

Exceptional

21 Jun 2025

Mayra

Amaizing

Friends_and_family Family

8/10

Excellent

17 Jun 2025

Nicole

Location is great, property is as described.

Business Family

6/10

Pleasant

11 Jun 2025

Donnalee

The staff was very helpful, enhanced or upgrade the elevator, the rugs in the rooms. Everything else is fine.

Business_and_leisure

4/10

Poor

29 May 2025

DONALD

Not clean

Business Self

8/10

Excellent

18 May 2025

Maria

Nice and dainty

A bit older hotel, clean enough. Nice and dainty. Staff was courteous and helpful. Parking not included in stay or breakfast, but for the price it's ok.

Friends_and_family Family

2/10

Poor

29 Apr 2025

Mateo

feeling that it was going to fall into pieces

Business Partner

10/10

Exceptional

15 Apr 2025

Dian

Property was safe, staff was very helpful and provided me with a blow dryer upon request which I needed.

Business Family

10/10

Exceptional

13 Apr 2025

Matthew

Pretty much what I expected, maybe a bit better.

My stay was good. Let's be clear about this; this is an old hotel with old hotel aspects. If you want anything from a hotel other than a room, this is probably not a good choice for you. The rooms are smallish and not modern. There are no amenities to speak of (although there is an Indian restaurant on site) But my room was very clean, and I couldn't hear any noise from neighboring rooms if there was any.

I left the window open at night for air (the window opens!) and didn't run the air conditioning, so I don't know how noisy that might be. The refrigerator compressor kicked on sometimes, didn't bother me much.

The neighborhood was somewhat noisy at night and since I left the window open I could hear noises of cars that were probably going too fast, but I slept well. The bed was comfy, but they don't have large beds so be aware of that if you care about such things.

One thing that I found convenient was that there were several hooks for hanging clothing on. In my experience that is unusual.

The elevator came surprisingly fast for such a hotel. That was nice. I was on the ninth floor so that was a benefit.

The desk staff were courteous. There are probably more conveniently located hotels if you just want somewhere reasonably priced to stay on a more unfocused visit to Los Angeles, but I was in town for an event at the LA convention center, and the hotel was close enough for my purposes. If I have another such event, I would be likely to stay there again.

Self

6/10

Pleasant

03 Apr 2025

Mary

Practical, no-frills hotel with great WiFi

Practical, no-frills hotel for a decent price given the location. I was in town for a conference and just needed someplace relatively inexpensive (for downtown LA) where I could work remotely. While the building itself is rather old and you shouldn’t expect any creature comforts, the staff was super friendly and the WiFi (which is free for guests) was blazing fast. Also, the location was fantastic for going to the conference center and hanging out downtown.

Business

6/10

Pleasant

24 Mar 2025

Paul

i like the vending maching, i didnt like the tv

Leisure Self

2/10

Poor

14 Mar 2025

dirk

I have lived in warzones that were in cursed burial grounds that were better than this place.

Business_and_leisure Self

4/10

Poor

21 Jan 2025

Verified traveler

This is an old broken down hotel you should not stay at

Friends_and_family Family

8/10

Excellent

20 Jan 2025

Paul

Price is right

This hotel is very old. The only reason to stay here is price. It is a good value in downtown la.

Friends_and_family Family

10/10

Exceptional

19 Jan 2025

Rosa

Old building, clean hotel

It’s a great location the guy in the front desk is so helpful and friendly. The only thing is the place is in a historic building, and you can smell is old. The room was so clean with a mini fridge, microwave, tv. Just is the place looking and smelling old, but still I want to back there next time. The rooms have a nice view, is so quiet, and the price is so affordable. I recommend the place.

Friends_and_family Family

8/10

Excellent

01 Jan 2025

Verified traveler

The rooms are nice and comfortable.. service was great! The gentleman in the front who helped us was very friendly..umm they don't have parking with the hotel stay so u have to pay separately.. and also the restrooms are very very small.

Partner

8/10

Excellent

01 Jan 2025

Jahir

Tiene una buena ubicación, cerca de restaurantes y por cerca de la línea morada del metro, yo me quedé para la celebración del fin de año y llegué en patinete de lime al Molina Park, Central market, the broad como punto negativo diría que luce un poco viejo y no tiene parking gratis

10/10

Exceptional

01 Jan 2025

Nidosty

Near downtown

Family

2/10

Poor

19 Dec 2024

Alton

smack dab in the middle of skid row in LA. This is an old 1920's looking building. You can see and smell the age of it. It was horrible in every way. The best part was the front desk guy during the night shift, he was awesome and a saving grace for this horrible hotel.

Leisure Friends

2/10

Poor

10 Dec 2024

Levon

Seems bad

10/10

Exceptional

25 Nov 2024

Christine

Best mattresses here

Leisure Friends

2/10

Poor

18 Nov 2024

Camilo

The hotel was horrible!!
Smell very bad!!

Partner

8/10

Excellent

17 Nov 2024

Sheridan

It was great and considerably less expensive than other hotels in the area for the weekend I stayed. I would go back again.

Business Self

6/10

Pleasant

10 Nov 2024

Verified traveler

Ok for the price

The room was decent for the price, but the TV was not cable and only a few air channels that didn't have anything good to watch. The shower heads need replaced and highly harsh.

Business Self

2/10

Poor

10 Nov 2024

Hananeh

Extremely dirty!

6/10

Pleasant

27 Oct 2024

Jonathan

I loved the stay just in the public parking it gets sketchy

8/10

Excellent

20 Oct 2024

Mariah

N/A

Leisure Partner

8/10

Excellent

11 Oct 2024

Kamyar

Very old building (like, really old!) rooms were adequate to be fair, but a slight upgrade to the rooms and the hotel in general will make this a much better place to stay. Entry was always an issue since you need to ring a bell for someone at reception to open the hotel's door! But very nice employees nevertheless. There were long strings of black hair on the towel AND on the pillow one evening! I've been to worse hotels, this hotel was adequate for my purpose, but will try to avoid it next time if I could

Business Partner

4/10

Poor

06 Oct 2024

Ryan

Tiny rooms in a sketchy area with homeless feet from the door. A fair representation of the city as a whole

Leisure Friends

2/10

Poor

29 Sep 2024

Said Abdul Qadim

You book a room for less than 24 hours,
Check in is 2:00PM but check out is 11:00AM
And room has a bad smell small beds old building .

Friends

10/10

Exceptional

28 Sep 2024

Orlando

There’s not many reviews on this hotel, so it felt sketch at first. But upon arrival, the staff was friendly even gave new sheets upon request (not that the existing sheets weren’t clean) the room was in good condition, air conditioning, clean bathroom. Nothing fancy. Lobby doors stay locked for added safety. Neighborhood is nice, clean, walkable, not far from staples center (crypto), or the block DTLA. I used metro redline to Hollywood, car free. I will stay again

Leisure Partner

6/10

Pleasant

26 Sep 2024

Fred

The location is perfect for visiting the Orpheum Theater. This is an old hotel that is not pretty, but it was safe, comfortable and clean.

Leisure Self

2/10

Poor

22 Sep 2024

Ira

Found bed bugs on the bed within 5 minutes of arrival.

Leisure Family

8/10

Excellent

21 Sep 2024

Sunil

The property is very old and it shows. However, it is very clean. The housekeeping is done daily. The towels were like new and replaced every day. No issues with the plumbing except that the shower pressure was very high.

I also paid a visit to the Gill's Restaurant. The food was delicious. Overall, good value for money.

Business Self

2/10

Poor

07 Sep 2024

Dario

Camaras not working and this hotel so it’s not saf

I have bad experience on my life! Because I have accidents! I meet someone! That person try to kill me! And hotel same day they kick me out day before they don’t give me service, whatever I ask they say they don’t have it towels, tissue sheets and day accident I was really bad I can’t walk Work! And say I’m going to pay one more day ! They told me no! I have to leave the hotel plus I don’t have phone with me to call and they don’t help me with anything I don’t recommend this hotel to anyone

Self

8/10

Excellent

07 Sep 2024

Linda

Stillwell was an experience for my family & I. The location was excellent to the convention center. They also had a nice cafe shop downstairs. The hotel is old but I never felt that my family & I were in any danger.

Leisure Family

10/10

Exceptional

28 Aug 2024

Valerie

I like my room, the view of DTLA was incredible and overall this hotel was beautiful.

Leisure

4/10

Poor

31 Jul 2024

Diego

No breakfast???

Leisure Family_with_children

10/10

Exceptional

28 Jul 2024

KATHRYN

It's fine

It's a decent, basic, no-frills hotel. Good location. Older building with cool tile floor in the lobby. Very dated furnishings, but functional. Bed was a little firm for my taste and sheets very low thread count.

Business Self

8/10

Excellent

25 Jul 2024

KATHRYN

I like the location, whole foods is on the next block. The room is clean, got fresh towels and bed made every day which other more expensive hotels that my friends were staying at didn't get as good service as I did.

Leisure Self

8/10

Excellent

21 Jul 2024

Miguel

Everything seemed simple and quaint, nothing too crazy

Business_and_leisure Family

6/10

Pleasant

21 Jul 2024

Jbthagod

Upon arriving to the hotel, I had difficulty entering the premises due to lack of attendance attending the door. We were greeted shortly after five minutes and was let in checking was quite easy booked on Expedia And was directly lead to our room elevators are quite small and the hallways were a bit Underkept With stains on the carpet upon entering the room, it was what you would expect two twin size beds. I’ve been uncomfortable to sleep on an AC machine really wasn’t doing its job besides that OK

Business Family

10/10

Exceptional

12 Jul 2024

PANIDA

Cozy and very comfortable to go anywhere in downtown.

Leisure Self

10/10

Exceptional

09 Jul 2024

Edgar

Affordable prices

Leisure Friends

8/10

Excellent

18 Jun 2024

Chloe

Our car window got smashed in while in the parking lot next to the hotel

4/10

Poor

16 Jun 2024

Norah

unfriendly

I was hassled at check-in by the front desk employee. My name was listed on the booking as a \"traveler\", but the guy wouldn't let me check in because my husband made the reservation. The employee was generally unfriendly and showed almost no willingness to help. I won't stay at this hotel again.

Friends_and_family Family

2/10

Poor

03 Jun 2024

Arthur

Run away

Horrible experience. Dirt and dust everywhere. Smell of mold and old carpets.
Having trouble to get a refund

10/10

Exceptional

10 May 2024

Sal

It's quite and really relaxed

4/10

Poor

09 May 2024

Sandra

Positive:
- the room was very quiet and had a window you could open.
- AC was working.
- Room size was decent
Negative:
- everything is old and smells old
- bathroom was gross. I had to wipe down the walls surrounding the toilet. GROSS!
- when I first turned on the water in the bathtub, it was rusty and orange.
- no fan in the bathroom
- very hard mattress
Interesting:
- I never saw any other guests
- the phone in the room reminded us of the Bat-Phone

Leisure Partner

10/10

Exceptional

29 Apr 2024

Kevan

Great location. Convenient for DTLA attractions and transit. (Easy walk from the 7th Street Metro station, like 3 blocks.) Very laid back staff and quiet property. I felt like I was the only guest, since I never saw anyone else in four days (not in the lobby, on the elevator, or the floor, anywhere). The surrounding area really isn't bad at all. (There's a Whole Foods about a block away, and there are two Starbuck's within a couple blocks and another about three blocks away, so that gives you an idea about the area.)
The rooms are very basic, absolutely nothing fancy, and the hotel has no particular amenities. Which is fine for me, because I come to enjoy the city, not sit around in a hotel.
Disclaimer: I've been here about a dozen times over the past decade, so I'm quite familiar with the area and property.

Leisure Self

8/10

Excellent

24 Apr 2024

Dian

Staff was helpful

Business Family

8/10

Excellent

19 Apr 2024

Merle

Affordable. No frills.

Business Self

8/10

Excellent

11 Apr 2024

Steve

The price is good for the area

Business Self

2/10

Poor

01 Apr 2024

Trevor

Not a comfortable stay. Old building, old facility, dirty and run down. Would not stay again.

Business Self

2/10

Poor

30 Mar 2024

Christopher

I described this a “murder hotel” to people and they agreed after seeing pictures I took that varied wildly from that advertised online. The elevators are downright unsafe, their inspections being out of date. The water felt hard, and I was checking for bedbugs after I was bleeding from something after 1 night there.

Leisure Self

8/10

Excellent

25 Mar 2024

Edgar

One bathroom door wouldn't closed

Leisure Friends

2/10

Poor

25 Mar 2024

Carmen

Desde que entramos nos dio mala impresión no es nada de lo que vez en las fotos. Hicimos el checking y cuando subimos al cuarto simplemente hicimos búsqueda de otro hotel y nos fuimos. HORRIBLEEEEEE NO LO RECOMIENDO

Friends_and_family Family

8/10

Excellent

24 Mar 2024

Matthew

I would like to have had more variety on the channels for the TV feed, e.g. CNN, to be able to get international news. Also some of the streaming channels would have been nice.

Business Self

10/10

Exceptional

18 Mar 2024

Mattie

It was very pleasant

2/10

Poor

17 Mar 2024

joyce

Stillwell is old, Antique wasn’t very clean and it smell. There was hair all over. Rooms are small dust was on the lamps TV don’t not have no channels stains on the curtain wasn’t a good one

Business Friends

10/10

Exceptional

12 Mar 2024

Rayanna

very nice

the property is very downtown and seems historically old, but looks like they maintain it and keep it clean, restaurant and bar onsite, but everything is close by. extremely convenient. Nice staff. will be back

Business

10/10

Exceptional

11 Mar 2024

Rayanna

Great!!

This hotel was the least expensive in the area. I was very pleasantly surprised there’s a bar and restaurant on site. Very old historic looking building but you can tell they make effort to maintain the property . It was clean and well staffed. Staff was very nice and pleasant building was secure. The only issue is you’ll have to park in one of those open paid lots the hotel doesn’t appear to have their own lot. Tried in the heart of downtown. They can’t really do anything about. That was still a great budget. Friendly clean stay and we will be back as I was there for the nearby school. There is a CVS Ralph’s..the crypto Arena just a 10 minute walk .It was insanely convenient.

10/10

Exceptional

05 Mar 2024

Gunhyung

El lugar muy lindo y cómodo! el recepcionista excelente servicio ❤️❤️

Self