Name: Radisson Hotel Hauppauge-Long Island
Address: 110 Vanderbilt Motor Parkway, Hauppauge, 11788, US

2/10

Poor

13 Jul 2026

Ron

Review Summary: Radisson Hauppauge (Long Island)
A frustrated traveler warns others that this hotel is a decaying, severely neglected property that is vastly misrepresented on Expedia and absolutely not worth the $300+/night price tag.
The Positives
The air conditioning worked.
The sheets appeared clean.
The Negatives
Dilapidated Interior: The lobby and hallways feature stained carpets, peeling/bubbling wallpaper, scuffed walls, and a constant musty smell.
Broken Amenities: One elevator was out of service while the others were slow and dirty. In the room, a broken shower mechanism forced the guest to bathe in standing water in a stained tub.
Unprofessional Staff: Front desk staff wore no uniform or ID. The check-in process was silent and brief, resulting in a non-working room key and no explanation of hotel amenities (like Wi-Fi).
Exterior & Security Issues: The building's exterior is crumbling. There is zero security, an exposed dumpster in the parking lot, and guests had to park next to loiterers. A neglected rooftop AC unit was seen leaking gallons of water.
The Bottom Line: The property suffers from years of systemic corporate neglect. The reviewer advises travelers to avoid this location at all costs and states they will never trust the Radisson brand again.

Family

2/10

Poor

13 Jul 2026

Amy

The hotel is in a sad state. Stains on every piece of furniture in the lobby. Shuttered snack shack, abandoned water feature in the lobby, dirty drapes, our view of the roof was horrible. More to share if needed.

4/10

Poor

13 Jul 2026

Holly

The TV kept not working. The had to keep logging into the internet everyday of our 4 day stay. Ridiculous.

Friends

6/10

Pleasant

13 Jul 2026

Matthew

It was acceptable. Beds are too hard

2/10

Poor

12 Jul 2026

Wayne

Everything smelled bad. Never turned over my room.

Family_with_children

8/10

Excellent

12 Jul 2026

Michael

Property was nice back parking area needs some landscaping. Overall a good experience.

Partner

4/10

Poor

12 Jul 2026

Joseph

The hotel is old and rundown. The staff we interacted with seemed bothered, even when checking in and out. The pool was used until 1030-11pm and the crowd was extremely loud, preventing us from sleeping. The elevators were inefficient and weren’t working at times.

The parking lot appeared to be a meet up for transients.

2/10

Poor

11 Jul 2026

Craig

Not a good place to stay

Family_with_children

2/10

Poor

11 Jul 2026

Rebecca

The toilet constantly ran. The hot/cold water would t work together in the shower. So it was super hot or ice cold. The desk assigned someone else’s dinner charge to my room. When addressed they argued that we ordered multiple dinner. Meanwhile we only signed one bill. I would not stay here ever again. I probably after this experience would avoid Radisson completely and will advise all members of club sports to do the same.

Friends_and_family Family

8/10

Excellent

10 Jul 2026

James

Decent hotel for a few nights. Fair value for the money

Friends_and_family Family

2/10

Poor

08 Jul 2026

Mario

I was treated very poorly. I had reserved a room with two beds, but when I arrived, they had already given it to someone else and didn't have any more available; they gave me a room with just one bed instead. My son had to sleep curled up on the floor on a cot. The staff at the front desk treated me very badly—there is a young man named Stiven who needs to learn some manners; he is very rude to customers. I have no desire to return to that place or recommend it.

Family_with_children

8/10

Excellent

06 Jul 2026

Emilie

Hot tub is permanently out of service but otherwise the pool area is nice. Great breakfast buffet at a great price (not included with stay). The staff was very helpful. Great location. Just be advised: pineapples on all the entrance doors and a very “friendly” bunch of guests hanging in the pool (if you know, you know haha).

Friends

8/10

Excellent

06 Jul 2026

Maria

Great hotel location but missing some continental breakfast and back doors should not be unlocked specially at night time where anyone could enter to the hotel without a key and the safety for the customer should be secured! I did not have any problems! So , I prefer to be safe in my stays !

Friends_and_family Family

8/10

Excellent

04 Jul 2026

Berna

I cannot say perfect but it’s ok. If you really can not find another hotel and you can try that one.

Family_with_children

8/10

Excellent

03 Jul 2026

James

Very affordable spot. The room was clean.

Friends_and_family Family

10/10

Exceptional

03 Jul 2026

Debra

The staff was very nice

4/10

Poor

02 Jul 2026

Mark

No telephone or clock in room. Mold in the shower.

Partner

10/10

Exceptional

30 Jun 2026

Christian

Spacious room for a great price

Self

6/10

Pleasant

29 Jun 2026

Bruce

Property definitely shows its age and is in need of some updates. Morning breakfast area was understaffed. After the first night housekeeping didn’t replace any wash cloths, so had to hunt some down. Good location and price, we only slept there so the value was there… comfortable bed and decent enough room

Family

10/10

Exceptional

29 Jun 2026

Claire

Going to the room , the hallway , carpets are disgustingly dirty and smells horrible. Hope it’s change

Friends

4/10

Poor

29 Jun 2026

James

Hot tub did not work and had plywood screwed over permanent closing (seems to have been that way for a while) the gym had unsafe equipment in it. No towels at pool or gym. There was a sewer issue one day and the entire first floor smelled of sewage.

Friends_and_family Family

8/10

Excellent

29 Jun 2026

June

The staff was very nice. The mattress was a rock. Other than that we enjoyed our stay.

Family

10/10

Exceptional

28 Jun 2026

FUMIHIKO

pleasant stay

Self

6/10

Pleasant

28 Jun 2026

Kimberley

Breakfast was good but not available during the posted hours. Desk staff was friendly but not always able to help. Housekeeping did not come during my stay. Carpet is filthy, in the hallway and in the room. Bed was comfortable and room temperature was good. Plenty of pillows and hangers, which has been an issue in other hotels. Not noisy in spite of being full.

Self

2/10

Poor

28 Jun 2026

Rafel

The hotel is in a bad conditions. Very dirty halls/ carpets and rooms. I was not given the room that I booked and the staff were unhelpful and very rude.

Family_with_children

2/10

Poor

28 Jun 2026

Shirley

Small amount of mold in the shower. No fan/flaking paint. Pool disgusting and algae on deck-unusable. Booked 2 queens-got 2 old tired full mattresses. Shower rod loose, vanity mirror loose. Elevator floor in need of repair. All rugs in building original and dated and dirty. Skip this place.

Partner

4/10

Poor

27 Jun 2026

Keith

Don’t recommend staying here

Partner

8/10

Excellent

27 Jun 2026

Diane

.

Partner

2/10

Poor

24 Jun 2026

Sloan Shamikia

Horrible Disgusting Dirty Equipment Broken

Partner

6/10

Pleasant

22 Jun 2026

Robin

There was no breakfast available. Not even coffee!

Partner

2/10

Poor

22 Jun 2026

John

Place is a Dump wouldn’t stay there again if it was free

Self

2/10

Poor

21 Jun 2026

Joseph

The hotel cancelled my reservation several weeks before arrival date and would not give me a reason why.

2/10

Poor

21 Jun 2026

Jonathan

For starters the carpet in the entire hotel was very dirty. But what was worse, was the shower. The water temperature would go from freezing cold to scalding hot without touching the knob. You had to time getting ing the water like a game to not get burned or ice bath. The air conditioning was also weak and the room temperature never got below 75 degrees.
They had the audacity to demand $500/night for this very dated and updated hotel.

Family_with_children

2/10

Poor

21 Jun 2026

James

This hotel is in a bad state. It needs significant investment to get it to a reasonable standard. The whole place is tired and run down. The communal areas are universally dirty, the staff don’t want to be at work and it shows. The rooms have many broken things, stains and wear. This hotel should be avoided unless you have no choice.

Partner

8/10

Excellent

19 Jun 2026

George

Our family stayed for one night, the kids used the pool which was nice and clean. The staff was polite, the breakfast buffet was impressive. The rooms could be updated, especially the mattresses, but the room was clean and was perfect for our family of four.

Family_with_children

2/10

Poor

19 Jun 2026

Marian

First I booked a king room but was given a standard room instead. The down comforter was full of lumps.
Toiletries provided were scant. The first night there was a small bottle of shampoo, conditioner and shower gel. However the second night no shower gel!! Shower gel and body lotion was unavailable even upon request. And I did request it! The thermostat was broken and room temperature could not be adjusted. But the absolute WORST was the wet bedding!!! They made the bed with bedding that was not completely dried!! This was on day 3 of my stay. At this point I demanded to see a manager. After quite a wait he did have the bed remade with dry bedding and did manage to find shower gel and body lotion!!! Amazing! not worth the price!!!

Self

2/10

Poor

19 Jun 2026

Christine

We booked online, nothing was open or available with the booking, the hotel smelled horrible, evident that there was mold and it's under construction so it was all dusty and dingy. The pictures and what was displayed is not accurate. We contacted Expedia and got a refund we did not even stay there after seeing all that. The pool was not available, the breakfast was not included in anything. We had a hard time, never again.

2/10

Poor

18 Jun 2026

Lawrence

I checked out at 8:30AM today (6/18) so this is still very fresh in my mind…

I've spent over a decade living out of a suitcase and checked out of hundreds of hotels. Not one — not the cheapest motel, not an overbooked airport dump at 2 a.m. — has ever been incapable of handing me a copy of my own folio. Until this place.

At checkout I asked for the most routine document in all of hospitality: my itemized receipt, for an expense report. The man at the desk, who made sure I knew he was the manager, told me it was \"impossible.\" A receipt. Impossible. For the money I'd just paid them, he couldn't produce a piece of paper a gas station prints without being asked.

And he knew what he was doing. The more I pushed, the more he enjoyed it — arms crossed, little smirk, savoring that he'd found a guest he could stonewall with zero consequences. When I said I might not get reimbursed for the whole stay, that was the moment he liked best. No concern. No apology. Just satisfaction.

This wasn't incompetence. Incompetence would've tried. This was a man who could have helped, chose not to, and got a kick out of it. Don't give this place your money. The second you need anything back — even a receipt — you'll meet a manager who treats your problem as his entertainment.

Self

10/10

Exceptional

18 Jun 2026

Roberto

Excellent service

2/10

Poor

17 Jun 2026

Jenelle

This hotel is extremely dirty. The wallpaper in the hallway is peeling. Floor tiles are cracked. The elevator floor is broken and dirty. Our room smelled. The hallway smelled. The carpeting is filthy. There was a big red stain on the carpet next to the bed. The lobby wasn’t vacuumed. The front entrance was filthy. It was a disgusting place to stay.

4/10

Poor

17 Jun 2026

Barry

Room was clean, but the property is in horrible shape. The rooms are musty, and the AC hardly works. There is no bar, and the gate to the area where the sundries are kept was closed. The room was not worth the price

Self

6/10

Pleasant

16 Jun 2026

Thomas

Would have been a better if the AC worked properly.

Self

6/10

Pleasant

15 Jun 2026

Ronald

The staff has dirty uniforms, could not get hot water to make tea to day. Stated the coffees shop is closed on Monday's. Hall floors are not vacuum, glass doors were not cleaned during my total stay.
In general poor maintenance.

Self

8/10

Excellent

14 Jun 2026

Robert

Pool closed before we got back from our games. But other than that everything was fine!

Business

6/10

Pleasant

14 Jun 2026

Karen

The hotel is clean, beds are comfortable but we had some problems. Our TV was not working and needed to be rebooted. We called the first night and maintenance came about 1 1/2 hours later to fix it. The next night we had the same problem. Called again and no one came. We called the third night and they came about 30 minutes later. The room was serviced until 4:00pm the first day we were there. Also, They advertise a full restaurant and there isn’t one. You can get “bar food” at the lobby bar but we couldn’t even find a menu that listed what they had and there was no one at the bar to ask. They have a small “store” in the lobby but it was closed every time we tried to go there and we were there for 4 days. I’m rating it 3 stars because the room itself was comfy. Otherwise it would be 2 stars. The hotel could be awesome but it is mismanaged and hugely understaffed.

Partner

4/10

Poor

14 Jun 2026

Jay

Extremely nice staff but hotel is terribly dated and dirty. Bathroom tiles are cracked, faucets are really dirty, and hotel is really showing its age with no renovations. Definitely not a 3 star hotel.

Partner

6/10

Pleasant

13 Jun 2026

David

The check-in was very slow. When I arrived, there were two people doing that job. Then one left after he finished with the people he was helping. This left just one person who had some difficulties with the couple he was checking in. I waited approximately 10-15 minutes to check in and there was a couple behind me who waited even longer.

My WiFi didn't work. Fortunately, the two young men at the desk were able to do something involving a hot spot and got it to function.

There was a false fire alarm, which required that I walk down 5 flights of steps to avoid the elevator. I was not aware of when the all clear sounded and had to ask someone if it was ok to go back to the room, and it was.

The toilet did not flush properly. I called the desk and asked for assistance. They said that they would send somebody right up. Forty-five minutes later, when nobody had shown up, I called again. This time a man came about fifteen minutes later. He didn't really fix the flush but showed me how to get around it by holding the flusher knob for several seconds until I saw the water swirling and going down the toilet.

I had the do-not-disturb tag hanging on the outside of the door, but the cleaning lady entered the room anyway.

Self

6/10

Pleasant

13 Jun 2026

Kassie

Stayed here for two nights for my wedding weekend. I want to start by recognizing Jesse, the Sales Manager, who was fantastic. He took the time to show me multiple rooms and made sure I was placed in a suite that fit all of my needs. My fiancé was also given a bi-level room that worked perfectly for him and his groomsmen.
The rooms we were assigned were clean, comfortable, and everything worked properly. Unfortunately, many of our guests had a different experience. Several rooms were dirty, outdated, had broken TVs or phones, and the air conditioning was not working well, with some rooms reaching nearly 80 degrees.
The property is clearly in need of renovations and better management. There was also a noticeable police presence during our stay, and the overall atmosphere did not always feel safe or comfortable.
Overall, it was convenient for our wedding and served its purpose, but I would not choose to stay here again.

Family

8/10

Excellent

12 Jun 2026

Sandra

The pool is out of order and reading some of the reviews it’s been out of order for a very very long time. No free breakfast! And parking is a nightmare. Depending on what door your room is close to you may be walking a long long way :(

Family_with_children

2/10

Poor

11 Jun 2026

JR

It’s past its heyday - none of the amenities work - false advertising - very deceiving pictures - elevators not clean and hallways to rooms are dingy and smells like musty - carpet in room was dingy - it was clean - broken tiles - suspicious characters roaming around in hotel - as soon as I arrive there’s a male on bench rolling up a blunt - I was very disappointed - didn’t feel safe even to invite my girlfriend - I do not trust booking through Expedia anymore due to this experience - this solidifies the saying, “You get what you pay for…!” One positive thing is that the staff were very helpful and not their fault at all.

Self

10/10

Exceptional

09 Jun 2026

diane

There only 2 nights, bed was comfortable. They had new beds aligned a wall so I guess all rooms be comfortable

Self

8/10

Excellent

09 Jun 2026

Mary

The staff were friendly and the lobby layout was very nice for my personal needs of having a small family gathering. However, the building seemed to require a bit of upkeep from the outside and there were glasses still on the table in the lobby which had been there since the night before. I had guests on Friday evening and the carpet needed a vacuuming unless they do it in the morning. The staff was very friendly and accommodating but some TLC was needed.

Family

2/10

Poor

07 Jun 2026

Richard

What was unique about this hotel was the total disregard the Owners have for its upkeep, staff, amenities and shabby condition it is and has been for years. They should be ashamed that they own it. Two staff members told me that “they were embarrassed to work there.”
Everything from the rooms being dirty, bathrooms disgusting, no hot water, breakfast food was totally inedible, the pool was locked up, the staff would yell across the lobby to each other and were dressed like homeless people.
Absolutely no security with doors without access card entry open all night.
Ceiling tiles above the bar were missing and lying on the bar. Filthy carpets throughout the lobby tha smelled.
I’ve travelled around the world and this was the wordy hotel experience I have ever had.
If you don’t want to be in the hotel business . Z sell it to someone who does.

4/10

Poor

07 Jun 2026

Rogerio

Very run down and poorly kept.

Partner

6/10

Pleasant

07 Jun 2026

Karen

Staff very unfriendly. No microwave in rooms. Clean room. Breakfast is served but not free.

Friends_and_family Family

2/10

Poor

07 Jun 2026

Gabriela

Probably the dirtiest hotel I have ever been in. Hallways smelled rooms were not clean had ants in them and smell was intolerable. My fiance runs a hotel restaurant and bar in New Jersey. He identified mold in the room and when we informed Reggie the manager he was not surprised at all, offered to buy us a drink and apologized. I will never stay at the property again and will be reporting them to the board of health.

Family_with_children

2/10

Poor

07 Jun 2026

Sadaya

The hotel did not match the accommodations and amenities that were advertised at the time of booking.
We reserved a room with a king-size bed but were provided a room with a queen-size bed instead. Upon arrival, we also had to wait approximately one hour to check in because no staff member was available at the front desk. In addition, several advertised amenities were unavailable, including the pool, breakfast service, and the cafe. The room and property conditions were also concerning, as we encountered a dirty bathroom, mold, and a lack of hot water during our stay. We ended or stay a day early. I was very disappointed and dissatisfied with my stay.

Partner

2/10

Poor

07 Jun 2026

Channell

The property has definitely seen better days. I checked in my hotel at 3 and changed my clothes to hid to an event at 4. I returned to the property around 10pm. I drove around the property for an hour and some change trying to find parking because the hotel was having an event. Finally found parking around 12am when people were leaving. Went to my hotel room and walked into a puddle of water on the carpet. The ceiling was leaking. Went downstairs to let them know because the phone in the room wasn’t working. The maintenance man came back to the room to see what the issue was but I was busy packing my things. I was upgraded to a suite, okay cool. However, the suite was filthy. The bathroom wasn’t clean. A door was missing off the kitchen cabinet. It was white and brown stains all over the floor. The stains were all over the sofa as well. Went back downstairs and was downgraded to a double bed room when I paid for a king room. The tv wasn’t working so I went back to the desk and they said that was an easy fix. Went to my car to grab some items and they fixed the tv. Next thing you know the room wouldn’t get cool. I was told just give it a few minutes. The room never got cool it was 76 degrees in the room. I asked for the manager and they stated the manager didn’t arrive until 10am. I couldn’t wait that long as I had an early departure date. Worst experience ever for $200 dollars a night. I wouldn’t recommend staying here. The building needs to me remolded.

Self

4/10

Poor

07 Jun 2026

William

Maid never cleaned the room during a 4 night stay. No extra linens in the room. When I asked the front desk for an extra blanket they told me maid service has them locked up and I can’t get on until the morning.

Friends_and_family Friends

4/10

Poor

05 Jun 2026

Erica M

This place is terrible No napkins, No Tissue in the room. Room is cold heat does not work and no hot water . Wanted to heat my food in the lobby microwave . Which makes no sense put microwaves in room and it was beyond filthy iam surprised it did not smell . I would not know anyway because sense COViD I don’t smell or taste things well. Then I went to ask to have it cleaned and the poor guy I spoke to could not find the house keeper to clean it . Gut was walking back and looking for what I guess was the housekeeper and could find him/her . Then the people that I believed worked there didn’t care to ask me if I needed help or even try to accommodate my needs . One even asked me something that I had nothing to do with. Terrible Terrible Terrible. I will no longer book a stay here I rather pay the extra money to stay somewhere elsewhere. Whoever owns this hotel needs to redo the whole place. They should just show up with warnings to see what Iam talking about . I come here to New York to see my mother suffering from Dementia and I would like to spend my time at a place that is comfortable after seeing my mother in her state. It sad to come back to this room and can’t even enjoy my food because it is cold because I don’t want use the beyond filthy microwave.

Self

10/10

Exceptional

04 Jun 2026

Rick

It was clean and near and room was very roomy!

Self

2/10

Poor

03 Jun 2026

Charlotte

The worst stay! The beds were so uncomfortable that you can actually hear and feel the springs. I was lucky to get any sleep at all considering I got there around 10:30pm and was up all day and driving forhours.The carpets were questionable. Water stains/hole on ceiling. The shower ceilings were sooo low that it was hard to take a proper shower. The only positive was the workers were friendly. They probably felt bad for the people that paid to stay at this hotel. I didn’t mention anything because thankfully it was not more than one night and I was so tired that I didn’t want to argue. I just wanted out!

Family_with_children

4/10

Poor

02 Jun 2026

Jeffrey

Pool closed because nobody is CPR trained, just put up a sign to swim at own risk. No free coffee. No free breakfast. There credit card system down at the restaurant so it is room charge or cash. Cleaning staff is fine.

Self

10/10

Exceptional

01 Jun 2026

Christian

Spacious room with sofa and Roku TV

Self

4/10

Poor

01 Jun 2026

Ada

We got a poolside view and were excited to use the pool but it was closed the entire time, as well as the cafe. we had staff knocking on our door at 9am reminding us that check out was at 11am, never felt that rushed at a hotel. The one night stay price was extremely inflated for a place who’s amenities offered were out of order/not available. At check in, we were only given key cards and not given wifi passwords or any welcome packet. We were extremely disappointed.

Family_with_children

6/10

Pleasant

31 May 2026

Shawn

The pool was closed without warning. The hotel is in need of major upgrades and portions are our room showed signs of other guests that were not properly cleaned.

10/10

Exceptional

31 May 2026

Alexis

Room was very clean, staff was friendly.

Partner

6/10

Pleasant

31 May 2026

Rebecca

The property is in need of an upgrade. The elevator floor tiles are coming up and the ceiling tiles in our room were dusty. The TV in the room was difficult to work and never allowed us to watch TV! It was very frustrating.
All in all, It was a basic room for the price and did its job for one night but highly recommend the business plans for a refresh.

Partner

4/10

Poor

31 May 2026

Mary

Our room was not up to Raddison standards. The bathroom was not clean, the water was not hot and the heating and cooling system was not operating properly had to get serviced.

Hopefully these concerns will be addressed.
Mh

Friends_and_family Family

6/10

Pleasant

31 May 2026

Robert

To be honest I was very disappointed to find the improvements that were in the ad weren't true. The restaurant wasn't open so we had food from the bar. The selection was terrible and the food was frozen, not fresh prepared. The pool and hot tub were closed as they have been for years. The Holiday Inn Express would have been a better choice.

Family_with_children

4/10

Poor

31 May 2026

Micheal

I would never book this Radisson

Self

10/10

Exceptional

30 May 2026

David

Very nice and friendly hotel

Friends_and_family Family

10/10

Exceptional

29 May 2026

Roberto

Everything was perfect, clean, neat and very comfy.

Partner

4/10

Poor

28 May 2026

Robin

If you just need a clean bed to sleep in, this is your place. The “cafe” is never open, pool closed, fountain drained, elevator floor cracked, the bar can’t take credit cards and everything is just old, no updates to anything. Room was cleanish, tiny bathroom, old carpet. Rates were definitely not based upon amenities. Next trip will be at another hotel. Staff was very nice though.

Partner

2/10

Poor

27 May 2026

Mary

The hotel was filthy. Condoms were everywhere in the back by the ashtray. Bar was never open. Restaurant wasn’t open till 2 days before we left. Staff wasn’t helpful at all. They all looked liked they didn’t want to be there. Please go anywhere but here.

Partner

2/10

Poor

26 May 2026

Georgia

Actually, we had a terrible time as the shower was not working properly for two full days. First, we had only hot to extremely hot and got burned. Then after plumber attempted to fix the 3rd day, we had no water and had to call him back. It was finally fixed but it was extremely disappointing. Additionally, one of the reasons and prerequisite I booked at your hotel was to use the indoor pool which was not available the whole weekend/time of our stay. I dont think I will return and would like to get a partial refund as the accommodations were well below par and I paid more money than average to stay there. The cleaning lady didn't really want to clean our room even after asking her, so I just asked for towels and to remove garbage. The hallways and elevators were not well maintained and the whole hotel smelled like weed. Highly disappointing.

Just now

Family_with_children

8/10

Excellent

25 May 2026

Delcia

Clean room.. good stay for the price.

Partner

2/10

Poor

25 May 2026

Anthony

The rugs were disgusting and old. Bathroom tub filthy. Second tv didn’t work and although i called it was never fixed. Homeless people smoking and excessive trash outside the side door. On the ground!! Pool was out of order all weekend. Staff was incompetent and appeared disinterested and like I interrupted them when I went to the grunt desk. oh yeah vending machines were not stocked!! Avoid at all costs. Need I say more

Friends_and_family Friends

2/10

Poor

25 May 2026

Cheryl

There were ants in our sink, wet floor, tv didn't work, and smelled horrible. The security locks on the doors didn't work, so anyone could come into the building. Our room was changed to the 2nd floor, tv didn't work, water was scalding hot, got stuck in the elevator. This place is so run down and disgusting from the 1st floor to the top. Puke in corners and dog crap on floor, it's disgusting.
The fact that they charge over $170 a night is horrendous, they shouldn't even charge $50 a night. I am so disgusted with this disgusting facility. Do NOT stay here ever!!!

Partner

6/10

Pleasant

25 May 2026

Asmirian

I booked for my family three rooms with kids pool
Was closed on weekends to bad

2/10

Poor

22 May 2026

Clara

O

Family_with_children

10/10

Exceptional

20 May 2026

Aracelis

Está muy bonito todos

Family

2/10

Poor

18 May 2026

Patricia

Had to get out of room at 12am because water was leaking from ceiling had to sit in lobby for half hour waiting for another room place smelled old and musty.
Not a very good experience. This was .y first time staying at a raddison will never go back

Partner

10/10

Exceptional

17 May 2026

Susan

The location is great if you’re flexible where you stay Suffolk County. The hotel is right next to the expressway so NYC or LI beaches are just down the highway’ish!

If you like to unwind at the bar though it is very poorly stocked and staffed. Didn’t check out the pool so no comments good or bad.

If you’re not looking at really hanging out at the hotel this might not your place, otherwise your room and location might be worth a try!

Partner

8/10

Excellent

17 May 2026

David

Have stayed here a few times, suites are nice and clean, rooms are affordable, front desk staff does need to be a little more professional though

10/10

Exceptional

13 May 2026

Shawn

Excellent business overnight stay

Self

10/10

Exceptional

13 May 2026

dinesh

Excellent staff and maintenance

2/10

Poor

11 May 2026

Miguel

The pool was really cold
The room was really cold
I can't get my money back
So I stay, paid money then suffered every single day
+ no jacuzzi working

2/10

Poor

11 May 2026

James

Checked in late with no issues. Unfortunately the air conditioner was not working. I tried to call the front desk all night because i couldn’t sleep. The tv was also not working. i finally got someone around 8:30 am. an hour later the engineer came and thought he fixed it. it didn’t work still. zero rest

Self

10/10

Exceptional

11 May 2026

Tanzina

I didn't go to breakfast

Self

2/10

Poor

10 May 2026

Stephane

Very poor customer service and staff management.

Family_with_children

6/10

Pleasant

08 May 2026

Rene

Room was clean, but dated. Sadly, the air conditioning did not work at all even after we had someone come take a look and supposedly fixed it. It was 74 degrees in the room at all times for two days. Breakfast is cook to serve for $15 per person. Good point, at least the don't make you pay for self parking in their parking lot like Holiday Inn Express.

Partner

8/10

Excellent

07 May 2026

Cristian

Ok

Self

6/10

Pleasant

07 May 2026

Hollee

Our tv did not work but they did switch it out with another the pool was not open nor the hot tub. There was no restaurant of any sorts open and seemed to be a little outdated with some things

Partner

10/10

Exceptional

06 May 2026

Resson

Great experience.

Business

4/10

Poor

05 May 2026

William

Check in room was at 89 degrees. Unable to lower the temp. Moved to a different room temp was 80 degrees unable to lower the temp. Shut system down. TV did not work and not fixed until the second day after asking 2 times to fix.

Partner

8/10

Excellent

04 May 2026

Francisco J

No restaurant services for breakfast during weekdays, only Saturday and Sunday. Having breakfast available all the time is a plus.

Self

10/10

Exceptional

04 May 2026

Gustavo

Didnt eat there

Self

2/10

Poor

03 May 2026

kathleen a

This whole hotel was absolutely disgusting. Me filthy

We switched rooms to go to a different floor. It was still filthy.

It reeks of dust pot and cigarettes smoke in an overwhelming way not like recently smoked, but like it has smelled for decades

The rugs throughout the building are absolutely vile. They are stained every single place throughout all the hallways, and there's garbage literally small amounts of it drunk throughout the hotel.

We had planned on staying another night and we changed our plans because the hotel was so filthy and we couldn't find another one easily

2/10

Poor

03 May 2026

Marni

Hotel was dark and gloomy.

Family_with_children