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Palace Hotel Mendoza

Mendoza · Argentina

Av. Las Heras 70View location

5.8/10Review score83 Reviews
Cleanliness6.2/106.2
Service7.0/107.0
Comfort6.6/106.6
Condition5.4/105.4
Neighborhood8.0/108.0
Amenities5.8/105.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Palace Hotel Mendoza

With a stay at Palace Hotel Mendoza in Mendoza (Historic Center), you'll be within a 10-minute drive of Plaza Italia and Avenida San Martin. This hotel is 0. 2 mi (0. 3 km) from Espacio Contemporáneo de Arte and 0. 2 mi (0. 4 km) from Basilica de San Francisco.

This smoke-free hotel offers complimentary parking nearby. Featured amenities include complimentary wired Internet access, a 24-hour business center, and dry cleaning/laundry services. At Palace Hotel Mendoza, enjoy a satisfying meal at the restaurant. Stay in one of 50 guestrooms featuring LED televisions.

Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Bathrooms have showers and complimentary toiletries.

Read more about this hotelShow less

A stay at Palace Hotel Mendoza places you in the heart of Mendoza, steps from Avenida San Martin and 3 minutes by foot from Iglesia, Convento y Basílica de San Francisco.

This ski hotel is 0.2 mi (0.3 km) from Espacio Contemporáneo de Arte and 0.2 mi (0.4 km) from Basilica de San Francisco. Make yourself at home in one of the 45 individually decorated guestrooms, featuring minibars and LED televisions.

Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services.

This hotel has 2 meeting rooms available for events. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 12:00 PM
Check-in until anytime
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Car recommended LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Argentina Value-Added Tax (VAT) at 21%. A VAT exemption is available to travelers who present a foreign passport or foreign ID along with an immigration entry receipt issued by Argentina's National Directorate of Migration, and who pay with a non-Argentinian card or via a bank transfer from outside Argentina. This exemption applies only to accommodation, including bookings where breakfast is included.

    We have included all charges provided to us by the property.

  • You need to know
    • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
    • No pets and no service animals are allowed at this property.
    • A car is recommended for transportation to and from this property.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property offers transfers from the cruise terminal, airport, train station, and bus station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Cashless transactions are available
    • Long-term renters welcome
    • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Fee for continental breakfast: approximately ARS 10000 for adults and ARS 10000 for children
    • Airport shuttle fee: ARS 30000 per vehicle (one-way, maximum occupancy 3)
    • Airport shuttle fee per child: ARS 30000 (one-way), (up to 3 years old)
    • Nearby parking fee: ARS 10000 per day (328 ft away)
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Avenida San Martin 0.1 km / 0.1 mi
Iglesia, Convento y Basílica de San Francisco 0.3 km / 0.2 mi
San Martin Square 0.3 km / 0.2 mi
Espacio Contemporáneo de Arte 0.3 km / 0.2 mi
Basilica de San Francisco 0.4 km / 0.2 mi
Central Market 0.4 km / 0.2 mi
Peatonal Sarmiento 0.6 km / 0.4 mi
Museo Histórico General San Martín 0.7 km / 0.4 mi
Museo Popular Callejero 0.7 km / 0.4 mi
Alameda Promenade 0.7 km / 0.5 mi
Nuestra Senora de Loreto 0.8 km / 0.5 mi
Plaza Sarmiento 0.8 km / 0.5 mi
Teatro Independecia 0.9 km / 0.5 mi
Merced Church 0.9 km / 0.6 mi
Spain Square 0.9 km / 0.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 50
  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Lift access
  • Clothes dryer
  • Restaurant
  • Meeting room
  • Non-smoking establishment
  • Minimum check-in age: 18
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE CLASSIC DOUBLE BEDDOUBLE • CLASSIC DOUBLE BEDDBL.AS-DB

    Photos are not available for this room type.

    Palace Hotel Mendoza

    DOUBLE CLASSIC DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE CLASSICTRIPLE • CLASSICTPL.AS

    Photos are not available for this room type.

    Palace Hotel Mendoza

    TRIPLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Palace Hotel Mendoza

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Palace Hotel Mendoza

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ONE BEDDOUBLE • ONE BEDDBL.1B

    Photos are not available for this room type.

    Palace Hotel Mendoza

    DOUBLE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CLASSICSINGLE • CLASSICSGL.AS

    Photos are not available for this room type.

    Palace Hotel Mendoza

    SINGLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Palace Hotel Mendoza

5.8
Review score
83 Reviews
Cleanliness
6.2 /10
Service
7.0 /10
Comfort
6.6 /10
Condition
5.4 /10
Neighborhood
8.0 /10
Amenities
5.8 /10
45 reviews shown
10/10
Exceptional
12 Feb 2026
Adrian
Clean and comfortable hotel in a great location. The staff were very professional and helpful. Thank you.
Leisure Self
8/10
Excellent
19 Nov 2025
Paul
A good basic hotel in a really good location. Close to everything. Close enough for the tours to pick you up.
Self
6/10
Pleasant
21 Oct 2025
Micaela
It is a good hotel
Business Partner
10/10
Exceptional
27 Aug 2025
Romina
Great breakfast, accesible to everything, very safe and great customer services.
10/10
Exceptional
05 Mar 2025
Nicolas
Linda habitación en un hotel muy céntrico, ya que cuenta con una excelente ubicación. Tiene desayuno que se puede contratar, te ayudan con el estacionamiento y cuenta con todo lo necesario. Cerca de restaurantes, cafe y demás atractivos de la ciudad. Muy buena atención de los empleados
Business_and_leisure Self
8/10
Excellent
14 Jan 2025
Dean
I enjoyed having a room that had a balcony facing the street. The staff were all very nice. Location is very convenient.
Leisure Self
4/10
Poor
19 Nov 2024
Ryan F

Don’t bother

I wouldn’t stay here again unless it was dire circumstances. The bed was surprisingly comfortable, but everything else about the accommodations was lacking. The big guy at the front desk at check in was very rude, swearing in Spanish about a nothing problem of not having the WiFi password at the desk for me when I asked. I had to park my car a good 3 blocks away in a garage. I had to pesos for the parking pass & return the pass in the morning to get my money back. I don’t know if breakfast was included or not, I wasn’t going to try it either way. I should’ve done an Airbnb, but it was already getting late when I checked in. They also had a different name on the hotel than what is advertised here.
Self
2/10
Poor
15 Oct 2023
Aaron

Awful hotel

Extremely disappointed that this hotel is advertised on hotels.com
It was in appalling condition and we felt very uncomfortable staying there. The hotel and room was extremely dirty with hairs in the bathroom that were not ours. It didn’t look like it had been cleaned at all. There were bars on the window. One was broken and made a rattling noise constantly. I would like someone to get in touch as I feel we should get a refund or partial refund.
Partner
10/10
Exceptional
28 Jan 2022
Andrew

Lovely!!

Very lovely, quaint place right on Av. Las Heras!
Self
2/10
Poor
25 Jan 2020
Verified traveler
The hotel room is old and looks like it needed a good cleaning.
Ceiling lights didn't work, air conditioning didn't work, carpet looked like it hadn't been cleaned in years.

Self
2/10
Poor
15 Oct 2019
Verified traveler
I liked nothing
I ask to be reimbursed by expedia because we did not stay in that hotel.
Leisure Family
4/10
Poor
05 Feb 2019
Hugh

Good value

The Palace Hotel is dated and not well maintained. The staff are doing their best with what is there.
Partner
4/10
Poor
03 Feb 2019
Verified traveler
The staff was nice. I booked a double bed but got a single in a old smelly room.room was supposed to have WiFi but didn’t.had WiFi signal in the lobby but wasn’t strong enough to book my next flight or hotel.
Leisure Self
2/10
Poor
02 Nov 2025
Diego
La habitación muy malas condiciones
El personal si predisposición
El desayuna aceptable
Me olvide una campera
La fui a buscar
Nunca apareció
Partner
2/10
Poor
03 May 2025
Agustín
.
10/10
Exceptional
06 Mar 2025
Carmen Gloria

EXCELENTE RELACION PRECIO CALIDAD

ESTUPENDA ESTADIA
UBICADO EN PLENO CENTRO A MANO DE TODO, LIMPIO EL PERSONAL SUPER AMABLE. MUY BUEN PRECIO.
SUPER RECIMENDABLE.
Partner
4/10
Poor
12 Jul 2023
Verified traveler

Pobre

Edificio viejo con poca comodidad que deja mucho que desear
No se justificó los dólares cobrados
Self
6/10
Pleasant
25 May 2023
Marcus C
Lugar precisa de reformas e reparos
Self
4/10
Poor
24 May 2023
Freddy
👎
2/10
Poor
05 Sep 2022
Javier
No es lo que te venden .. no fue la habitacion que alquile .. la pedi con balcon o eso es lo que me vendieron y dios mio gracias a dios no me quede en este lugar.. con decir que ni la puerta del baño cierra .. tengo fotos de la habitacion que a la me enviaron .. mas de 5 dolares no vale .. no recomendale... con decir que ni agua para beber tienen .. malo ..
Leisure Partner
4/10
Poor
12 Jan 2021
Franco
La ropa de cama estaba sucia, no habia tele, no habia elementos de higiene.
Leisure Partner
10/10
Exceptional
04 Jan 2021
Verified traveler
Muy buena atención y servicio de parte del personal, el hotel está en una excelente ubicación para pasear y recorrer a pié. Nos encantó!
Leisure Partner
2/10
Poor
09 Mar 2020
Paula Marcela

Chantas totales

El servicio fue pésimo, además de cobrarme mucho más de lo que decía en página había cucarachas en el baño y el primer día no me dieron ni toallas ni tu tve servicio de xuarto. Así mismo me dijeron que cobraban más por el IVA le pedí la factura y nunca me la hicieron chantas totales
Friends_and_family Family
2/10
Poor
01 Mar 2020
Rodrigo
Lugar muy sucio y muy distinto a lo que se ofrece en internet
Friends_and_family Family
6/10
Pleasant
15 Dec 2019
Verified traveler

Estadía de paso

Recomendable para quien esté de paso por la ciudad por su buena ubicación en oleno centro.
Friends
2/10
Poor
18 Oct 2019
Vicente

Um cheiro horrivel dentro fos quartos

Muito ruim, quarto com cheiro desagradável, não foi possivel abrir as janelas pois estava cheio de pombos, barulho de motor ensurdecedor.
Friends
6/10
Pleasant
24 Sep 2019
SERGIO
Como fortaleza destaco la ubicacion.
El resto regular.
Partner
8/10
Excellent
17 Aug 2019
vanesa lorena

Aceptable

La habitación tenía poca luz, la limpieza es buena, el desayuno pobre, la atención de la recepción regular. Para un viaje de trabajo estuvo bien. Para vacacionar no lo recomiendo
2/10
Poor
14 Aug 2019
Verified traveler
El hotel está muy deteriorado.No tiene seguridad, sus puertas no cierran bien, el desayuno no estaba disponible en el hotel.
Business_and_leisure Family
6/10
Pleasant
20 Jun 2019
Elsa Susana
El hotel esta en una excelente ubicación. Y bueno por la relación precio/calidad . Pero hay muchas cosas para mejorar. Pedimos que nos llamen ( por las dudas)para realizar una excursión a las 6.45 hs ....y se olvidaron! . La comida es mala... pedimos una milanesa y era lo más dura que se puedan imaginar. El desayuno , pobre pero aceptable. Tuvimos la suerte de poder elegir la habitación, sino anulabamos. La primera que nos ofrecieron era fea. La que nos dieron era amplia, buen baño, con agua bien caliente y wifi. Tampoco nos querían aceptar el pago con la tarjeta con la cual hicimos la reserva. Gracias a la predisposición del conserje quedó solucionado.
Partner
8/10
Excellent
13 May 2019
Pitty
Muy amables todo el personal. El edificio un poco antiguo pero cómodo. Y muy buena limpieza.
Leisure Friends
2/10
Poor
11 May 2019
Verified traveler
Etat dégradé.moquette toute tachee .Très vetuste.bruit de la rue car pas d'isolation et fenêtre ne fermant pas
Friends_and_family Partner
6/10
Pleasant
19 Mar 2019
Daniapg
La atención del personal es muy buena y dispuesta! La verdad no me gusto mucho la habitación ya que la expectativa era mayor y fue muy diferente a lo recibido! El wifi en la habitación nunca funcionó! El desayuno es básico, no está mal! Vale resaltar la ubicación ya que es muy fácil molvilarse a varios puntos de la ciudadela caminando
Leisure Partner
8/10
Excellent
06 Mar 2019
Martine

Bon hôtel pour séjour à Mendoza

Très bon accueil chambre spacieuse confortable propre
Petit déjeuner servi à table simple
Internet uniquement dans hall d’accueil
En plein centre
Partner
6/10
Pleasant
01 Mar 2019
Reina
BUENA ATENCIÓN DEL PERSONAL. BUEN DESAYUNO CAFÉ Y 2 MEDIALUNAS. ALFOMBRA DEL PASILLO MANCHADA COMO CON HUMEDAD, VENTANA POR FUERA DE LA HABITACIÓN SUCIA CON EXCREMENTO DE AVES. EXCELENTE UBICACIÓN. SABANAS LIMPIAS. BAÑO AMPLIO.
Leisure Partner
2/10
Poor
27 Feb 2019
Verified traveler
Lo que me gustó: la ubicación, el resto un desastre.
Leisure Family_with_children
2/10
Poor
27 Feb 2019
Verified traveler
이미 익스피디아에서 예약했는데 예약확인을 위해 카드번호를 요구했다 개인정보를 요구함 우리를 1시간동안 괴롭혔음
Leisure Friends
6/10
Pleasant
26 Feb 2019
Jaime

Gracias a los Empledos todo se supera

Las instalaciones baja calidad, habitaciones, camas, baños todo añoso y descuidados, ahora todo esto se supera por solo la cordial y esmerada atención departe del personal del hotel partiendo por recepción, muy agradecido por codialidad y dedicación a su trabajo y pienso que debe ser muy dificil para superar la deficiencias de infraestructura pero todo queda en una anécdota incluso hasta se hace invisible solo por el hecho de una atencion dedicada de su personal. Conclusión fue una agradable estadia.
Mención honrosa a la Señorita Vanesa ( recepcionista y encargada)
Hoteles.com, las fotos no son la realidad que uno encuentra al llegar, son muy altas las expectativas y el impacto es muy grande.
8/10
Excellent
19 Feb 2019
Gilbert

Bon emplacement pour visiter les high mountain

Le drap du dessous pas aux dimensions, wifi pas très bon dans la chambre, accueil sympathique, bon rapport qualité-prix.
Partner
2/10
Poor
19 Feb 2019
Verified traveler
No me gustó nada es mas pesimo el hotel no llega ni a media estrella lo único bueno la ubicación
Business Self
10/10
Exceptional
19 Feb 2019
shizumi

Buen hotel, buen precio

Excelente atención del personal del hotel, muy buena ubicación, desayuno poco abundante pero muy bueno. La habitación es espaciosa, cómoda pero el baño un poco descuidado.
Partner
4/10
Poor
15 Feb 2019
Henrik

Ikke pengene værd

Der var dårlig service lige fra ankomsten - en vært, der gjorde grin med, at vi ikke kunne spansk.
Da vi fik værelset, lækkede toilettet, så gulvet var plask vådt. Dette blev først lavet efter 3 klager.
Der var hul i væggen ved siden af airconditionen, hvilket medførte mange myg på værelset.
Dårlig WiFi på værelset.
Beskidte lagner
Partner
10/10
Exceptional
12 Feb 2019
Verified traveler
Sehr freundliches Personal. Schöner Sitz Bereich vor dem Hotel auf der Straße.
Zentral gelegen.
Meine Motorrad könnte im Flur abgestellt werden.
2/10
Poor
09 Feb 2019
GRESHY CAROLINA
Colchón más grande que la base. Cortinas caídas. En general habitación en muy mal estado
6/10
Pleasant
02 Feb 2019
Verified traveler
Hel hotel está muy bien ubicado y la candidez del personal fue excelente. Sin embargo el estado de mantenimiento de las instslaciones y de la habitación es malo. El baño estaba limoio, pero desbordaban las rejillas al bañarse y la habitación huele a humedad. Las alfombras y empapelado muy gastado daban imagen de sucio.

Location & surroundings

Palace Hotel Mendoza
Av. Las Heras 70, Mendoza, Argentina

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Palace Hotel Mendoza

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