United Kingdom
, Oxford 
Sally
Booked a deluxe single room and it was a substandard double. Not everyone would be happy with a double bed when booked single.
Instructions were to message if arriving after 4pm. I didn't know an exact arrival time, however they asked for my mobile and time again, so could provide self checkin, so gave estimated arrival and mobile, then they didn't respond.
On arrival it says ring both bells but nobody came for few minutes then sounded impatient as expected me to just walk in! Had to pre-book breakfast for both days at start. Told breakfast 8-9am, but still being set out at 8.15 on first day. Was not told how it worked so just had to work it out. Terrible hosting.
Scrambled eggs had brown flecks through it day 1 and was more like fried beaten up eggs on day 2 with dark brown base. Both days was only luke warm. On day 2 cooked food arrived before I'd hardly started my cereal.
I wasn't happy with my room either, very dusty, orange pips on the floor, a half drunk bottle bottle of drink in the bottle cooler, out of date UHT milk, no biscuits as shown in the photos, no mirror in the bathroom just fittings for one, shower head didn't fit in the holder properly and fell on me twice, shower temperature control did not work so too hot, (I tried turning it both ways!), extension socket from an extension sockets (how did that pass safety check?), one window had no closure and not a decent lock on door so concerned for my safety especially as all single glazed. Room scruffy
Instructions were to message if arriving after 4pm. I didn't know an exact arrival time, however they asked for my mobile and time again, so could provide self checkin, so gave estimated arrival and mobile, then they didn't respond.
On arrival it says ring both bells but nobody came for few minutes then sounded impatient as expected me to just walk in! Had to pre-book breakfast for both days at start. Told breakfast 8-9am, but still being set out at 8.15 on first day. Was not told how it worked so just had to work it out. Terrible hosting.
Scrambled eggs had brown flecks through it day 1 and was more like fried beaten up eggs on day 2 with dark brown base. Both days was only luke warm. On day 2 cooked food arrived before I'd hardly started my cereal.
I wasn't happy with my room either, very dusty, orange pips on the floor, a half drunk bottle bottle of drink in the bottle cooler, out of date UHT milk, no biscuits as shown in the photos, no mirror in the bathroom just fittings for one, shower head didn't fit in the holder properly and fell on me twice, shower temperature control did not work so too hot, (I tried turning it both ways!), extension socket from an extension sockets (how did that pass safety check?), one window had no closure and not a decent lock on door so concerned for my safety especially as all single glazed. Room scruffy
