Name: Garner Hotel Wolverhampton by IHG
Address: 45 Waterloo Road, Wolverhampton, WV1 4QL, GB

8/10

Excellent

24 Jul 2026

Holly

room was clean, staff were lovely, air con was brilliant

Friends

8/10

Excellent

23 Jul 2026

Robert

In between the time I booked and the time I stayed, the hotel changed its name and was taken over by IHG. Based on previous reviews, the hotel has improved greatly since the change. It had clearly been decorated recently and looked great. Good location near Wolverhampton city centre and just across the road from Molineux Stadium. The room was a good size and very comfortable. Breakfast was basic but included with the stay. Recommended.

2/10

Poor

22 Jul 2026

David

That place is dump. Avoid at all costs. The rooms are small, hot, and they offer no amenities. Probably the worst hotel I've ever stayed in.

Self

10/10

Exceptional

13 Jul 2026

Jemma

Great hotel, staff very helpful on check in. Hotel has been very newly decorated. Lovely, clean bathroom with great water pressure. Air con in the room was a pleasant surprise and worked brilliantly. Would recommend this hotel to anyone wanting a simple base close to the city centre

Self

8/10

Excellent

12 Jul 2026

Lachlan

All good for the price . Good location for everything

Self

8/10

Excellent

10 Jul 2026

Gary

Clean with good size room and bedroom and Bathroom Looks recently refurbished. Breakfast was standard. Location is excellent not far from City Centre and next to Football Ground.

Partner

8/10

Excellent

07 Jul 2026

Brian

Clean and tidy room. Warm corridors but air conditioned rooms, which worked well in my room. Staff friendly, lift noisy, car park not the easiest to find. Google maps directions to it are inadequate.

Self

10/10

Exceptional

07 Jul 2026

Pete

Stayed many times at Redwings with very average customer service and not really interested staff....The building has now had a spruce and is called Garner and ran by IHG....I stayed yesterday and received outstanding customer service by the young chap on reception I can't remember his name but it was something like 'Derion' he went above and beyond and made my visit an exceptional one. I shall definitely be returning again.

Friends_and_family Friends

8/10

Excellent

01 Jul 2026

paul

Nice room clean and newly decorated, shower worked well

Partner

8/10

Excellent

30 Jun 2026

LOUISE

Clean room , comfortable bed and fluffy towels . Friendly staff .

Partner

10/10

Exceptional

15 Jun 2026

Victoria

The room was spotless, check in sas smooth and the staff were lovely, friendly and helpful

Friends_and_family Family

8/10

Excellent

08 Jun 2026

Alan

Nicely furnished room, clean and tidy, nice stay, breakfast good,,probably breakfast heat lamps be better turned up to make food hotter, if possible, overall, very enjoyable,, needs more information, signs how to get to back of the hotel, to use the car park

Self

6/10

Pleasant

05 Jun 2026

Kyle

I booked the Redwing lodge at beginning of the year. Turned up and it changed names/ companies. I ended up walking around for about 15 mins as was not informed of the change. It's now under IHG Franchise. Not bad but the decoration of the property and felt a bit bodged. My room stank of paint.

Self

6/10

Pleasant

04 Jun 2026

Lewis

Bed was very uncomfortable but done the job was ok for 1 night

Partner

8/10

Excellent

02 Jun 2026

Andrew

Again a great room for the price clean and comfortable and the staff are very helpful.

Self

10/10

Exceptional

30 May 2026

Jashanjit

Good

10/10

Exceptional

28 May 2026

Maria

A very nice and newly renovated hotel. It was a very nice and comfortable stay .

Friends_and_family Family

10/10

Exceptional

27 May 2026

denis

Great spot lovely hotel and staff

Self

2/10

Poor

27 May 2026

Narinder Singh

It’s been a long while I’m using certain hotels in England and in India as well, but this was my worst than ever experience pathetic services pathetic zero corporation couldn’t use amenities air-conditioner was not working. Staff was not helpful at all and strictly unable to resolve our issues

Family

6/10

Pleasant

25 May 2026

Shelley

It was okay.
No where on the building does it have the words Redwings, which caused more than a little confusion.
The room itself was okay, but there was maybe a quarter of a roll of loo roll for three of us to share for a two night stay!
The air con worked fine, but dripped water on our belongings, so woke up with soaking luggage.
The evening ‘restaurant’ only served drinks.
Flat screen TV wasn’t connected to the internet so no channels were available to watch.
It was £5 to use the car park for 24 hours, and there were less than 10 spaces available, so parking was a challenge.
The main entrance to the hotel was through the back of the car park.
But other than that, it was fine!

Friends_and_family Family

10/10

Exceptional

25 May 2026

Shai

Corridor has horrible smell

Friends_and_family Family

10/10

Exceptional

23 May 2026

Ian

Perfect stay

8/10

Excellent

22 May 2026

Michael

Would have been goid if the name of the hotel was the same as in the booking confirmation, that caused some confusion

8/10

Excellent

21 May 2026

Andrew

Great hotel friendly and helpful staff. For the price the room was clean and comfortable I didn’t get to try the on site restaurant but my do during future bookings.

Self

8/10

Excellent

18 May 2026

Paula

Good value for money. Car park charge was reasonable. Will come again

Friends_and_family Friends

10/10

Exceptional

18 May 2026

Mick

Currently being redecorated looks like they are doing a great job

Great check-in should be notified of parking charges beforehand but other than that a great stay

Friends_and_family Friends

10/10

Exceptional

18 May 2026

Lisa

Good value for money. Not enough parking though

Friends_and_family Family

10/10

Exceptional

18 May 2026

Andrew

The room was spacious and clean the staff were very polite and friendly.
The hotel is situated close to the Town center 5 minutes walk, Wolves football ground 2 minutes walk and Train station & bus station 15 walk.
The Civic Centre ( for concerts) is 2 minutes walk.

Self

10/10

Exceptional

17 May 2026

Mark

Clean and tidy. Hotel has been recently modernised and was excellent value for money

Self

2/10

Poor

17 May 2026

Gordon

I actually paid for my stay twice.On arrival I was asked for my credit card and paid the correct price,and was told they would hold on to my credit card until I checked out.This was to safeguard against any possible brakeages.I then had a look on my phone banking and Hotel.com had already taken the money off my card.Asked at the reception for my refund and told to contact Hotel.com. It seemed so much easier to get the money back from the Redwings Hotel.Anyway they refused to refund me and on checkout have lost my Credit Card.Reception were not at all helpful and indeed Cheeky.I will Never be back.Dont consider a stay here.

Friends_and_family Friends

10/10

Exceptional

17 May 2026

Hon Wah

Good overrall staff friendly and helpful

Self

6/10

Pleasant

06 May 2026

Kevin

Had to pay £50 deposit on arrival. Not happy

Self

4/10

Poor

03 May 2026

Maier

Bed wasnt clean when I came. Room had a really bad odour aswell

Partner

10/10

Exceptional

03 May 2026

Brendan

Friendly polite staff. Nice bar cafe. Handy for football stadium

10/10

Exceptional

30 Apr 2026

Harkirat

The staff was lovely and the cleaning is also good . The property need to put the water bottle in room . Otherwise everything is very good.

Friends_and_family Friends

4/10

Poor

26 Apr 2026

Jason

We have stayed here a few times, this time wasn’t great.
The bar/cafe was closed, it was a shame we were not advised before we went, this is the main reason as an away fan we stay here. WiFi wasn’t working, staff were grumpy. Stayed on the 2nd floor, next to three roads, the road noise was terrible!
Car park is full of rubbish.
Should we play Wolves next season I will think twice about staying here again.

Family_with_children

8/10

Excellent

24 Apr 2026

Steven

It was in a great location not far from Wolves Stadium and the city centre. The downside was its proximity to the ring road and traffic noise

Self

10/10

Exceptional

23 Apr 2026

Magne

Veldig bra ryddig å hygglige folk på jobb

Friends_and_family Friends

8/10

Excellent

20 Apr 2026

John

Good value for a hotel within easy walking distance of the city centre. Quite a spacious room, but no drawers or cupboards. Some rooms face the ring road but ear plugs get rid of the traffic noise.

Self

8/10

Excellent

17 Apr 2026

MARK

Excellent for cheap and sleep only accommodation. Does the job when need to be close to the enter with no frills

Partner

6/10

Pleasant

15 Apr 2026

Sandy

Room was newly refurbed, and done quite nicely. Lots of sockets around, but decided lack of storage. Just one tiny rail with 4 hangars on it, in a double room booked for 3 nights!!! No shelving, and just one drawer in the desk. I had to keep my clothes piled on top of my suitcase, jackets hanging off the back of the chair as there were no hooks either. I asked reception for extra hangars and was told I couldnt have any!!! I was disgusted - never been refused extra hangars in all my extensive travels. There's large new TV, and the bed was comfortable. However the shower is one of those awful static ones - I have long hair and dont want to get it wet every time I have a shower! No breakfast included and parking was an extra £5 per night. But it was the hangar situation that really got me - I mean, surely they could have a supply of some cheap metal hangars to loan out to people. Also no hairdryer in the room, although you can borrow one from reception. I wont be stopping here again though.

Self

6/10

Pleasant

13 Apr 2026

Sandra

Rooms are newly refurbished, and look good. Plenty of sockets and have aircon which works really well. But there are some glaring errors. No storage!!! Just a tiny rail with 4 hangars, and when I asked for more i was told they werent allowed to give me any. There is just one drawer in the desk - no shelves and no other storage. This was a double room, for 3 nights and basically, just 2 hangars each! No hooks for wet jackets etc. So I had coats on the back of the desk chair, and piled on top of my suitcase. Crazy. The shower is one of those awful over the head ones, so you cant avoid getting your hair wet. As a woman with longer hair, that is a total pain. And no hairdryers in the room!!! I dont want to appear sexist, but I'd put money on the fact these rooms were designed by a man - look good initially but dont work on a practical level. Lovely mirror to match the wood behind the tiny hanging area, same shape, obviously been thought about, but then so little storage. Large TV - great, but would rather have the more practical things like storage, hairdryer and shower that you can use without wettimg your hair!!!

Self

6/10

Pleasant

13 Apr 2026

Tatiana Cousins

The lady at the reception wasn't very \"friendly\" at our arrival. Room didn't have hair dryer and only one set of very thin pillows, which wasn't ideal for 2 person stay.
Overall room was clean and enough for one night stay.
I wouldn't recommend if you are looking for peaceful stay as area is quite noisy (cars driving past with music blaring out full blast in the middle of night).
We didn't have breakfast, but day food menu was pretty basic, so as bar selection.

Friends_and_family Friends

6/10

Pleasant

11 Apr 2026

Donald

We went fairly late at about 11pm and were charged £5 extra to park at the hotel. Car park quite shoddy with some work being done. We had to leave early Saturday at 8.15am next morning …put your card in the basket. The property was rated £49 on the Thursday for Friday stay then on the Friday we decided to stay it was rated £59 so quite disappointed considering it was probably worth less. The room was small and towel only for one supplied.

Partner

8/10

Excellent

08 Apr 2026

Donald

Good location. Near supermarket football stadium and petrol station. Maybe the staff are a bit isolated behind a glass window or maybe it’s necessary?

Partner

10/10

Exceptional

06 Apr 2026

Alex

i really enjoyed my stay and everything is nice in the room except the mattress.

Friends_and_family Friends

6/10

Pleasant

04 Apr 2026

Zoe

Didnt have breakfast

Partner

8/10

Excellent

26 Mar 2026

Mark

The bar is small but ok.

Partner

10/10

Exceptional

25 Mar 2026

Louise

.

Partner

10/10

Exceptional

24 Mar 2026

Samantha

The hotel is in an ideal location with reasonably priced onsite parking. The staff were very friendly and the rooms were clean. Breakfast was a good price and had a good selection. For the price it was very good, I would defiantly recommend.

Family