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Hoshinoya Tokyo

Tokyo · Japan

1 9 1 Otemachi Chiyoda KuView location

9.6/10Excellent914 Reviews
Cleanliness9.8/109.8
Service9.6/109.6
Comfort9.6/109.6
Condition9.6/109.6
Neighborhood9.0/109.0
Amenities9.4/109.4
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  • Luxury collection

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hoshinoya Tokyo

Experience tranquility at HOSHINOYA Tokyo, a luxurious ryokan centrally located in Tokyo, a short drive from the Imperial Palace and Nippon Budokan. Indulge in the on-site hot springs and serene gardens. Enjoy complimentary Wi-Fi, concierge services, and gift shops. Dine at the restaurant or enjoy 24-hour room service.

Full breakfasts are available daily (fee applies). The ryokan also offers laundry services and a 24-hour front desk. Each of the 84 guestrooms features a refrigerator, minibar, flat-screen television, and private bathroom with a deep soaking bathtub and rainfall showerhead. For your convenience, phones, safes, and coffee/tea makers are provided.

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With a stay at HOSHINOYA Tokyo, you'll be centrally located in Tokyo, within a 5-minute drive of Tokyo Imperial Palace and Tokyo Dome. This luxury ryokan is 1.7 mi (2.8 km) from Ueno Park and 2.5 mi (4 km) from Tokyo Tower.

Make yourself at home in one of the 84 guestrooms featuring refrigerators and minibars. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

Conveniences include phones, as well as safes and coffee/tea makers. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Entertainment
Smoking areas
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until midnight
Check-out until 12:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Unicode Support false Professional property host/manager Pets not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Hot springs access available from 3:00 PM to midnight.
    • One child 3 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Housekeeping service is provided every 3-days. The listed housekeeping fee applies for additional cleaning requests. Trash pickup and towel exchanges are provided daily for no fee.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Please note: Dinner service is not available at this property.
  • Minimal age
    18
  • Optional fees
    • Fee for full breakfast: approximately JPY 6050 for adults and JPY 1936 for children
    • Covered self parking fee: JPY 5500 per night (in/out privileges)
    • Housekeeping fee: JPY 9680 per day
    • Hosted evening meal: JPY 33880

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

    English

    Chinese (Mandarin)

Nearby attractions

Imperial Palace East Gardens 0.5 km / 0.3 mi
Tokyo International Forum 1.4 km / 0.8 mi
Akihabara Electric Town 1.5 km / 0.9 mi
Hibiya Park 1.7 km / 1 mi
Nippon Budokan 1.8 km / 1.1 mi
Kanda Shrine 1.9 km / 1.2 mi
Tokyo Imperial Palace 2.1 km / 1.3 mi
Ginza Wako Building 2.3 km / 1.4 mi
Ginza Six 2.4 km / 1.5 mi
Kabuki-za Theatre 2.6 km / 1.6 mi
University of Tokyo 2.6 km / 1.6 mi
LaQua Tokyo Dome City 2.7 km / 1.7 mi
Sumida River 2.7 km / 1.7 mi
Ameyoko Shopping District 2.7 km / 1.7 mi
Ueno Park 2.8 km / 1.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 84
  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Multilingual staff
  • Bellboy service
  • Hotel safe
  • Lift access
  • Newspaper stand
Show 13 more facilities & services
  • Shop
  • Garden
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Library
  • Restaurant
  • Meeting room
  • Spa treatments
  • Breakfast
  • Snacks
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Hoshinoya Tokyo

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE BUSINESSTRIPLE • BUSINESSTPL.BS

    Photos are not available for this room type.

    Hoshinoya Tokyo

    TRIPLE BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Hoshinoya Tokyo

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE EXECUTIVETRIPLE • EXECUTIVE • 1 Bedroom • 83 m²TPL.EJ
    TRIPLE EXECUTIVEPhoto unavailable12 photos

    Hoshinoya Tokyo

    TRIPLE EXECUTIVE

    Room photos

    12 photos

    Room overview

    Smoking room
    Room size
    83 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bed setup
    3 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TRIPLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.EJ

    Room amenities

    • Turndown service
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Minibar
    • Housekeeping
    • Fridge
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Hairdryer
    • TV
    • Direct dial telephone
    • Safe

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXESINGLE • DELUXESGL.DX

    Photos are not available for this room type.

    Hoshinoya Tokyo

    SINGLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE CAPACITY 2Room • DELUXE CAPACITY 2ROO.C2-DX

    Photos are not available for this room type.

    Hoshinoya Tokyo

    Room DELUXE CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.C2-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX-1

    Photos are not available for this room type.

    Hoshinoya Tokyo

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXE TWO BEDSSINGLE • DELUXE TWO BEDSSGL.2B-DX

    Photos are not available for this room type.

    Hoshinoya Tokyo

    SINGLE DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXE • 1 Bedroom • 41 m²TWN.DX
    TWIN DELUXEPhoto unavailable8 photos

    Hoshinoya Tokyo

    TWIN DELUXE

    Room photos

    8 photos

    Room overview

    Smoking room
    Room size
    41 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Room amenities

    • Hairdryer
    • Direct dial telephone
    • TV
    • Minibar
    • Fridge
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Safe
    • Turndown service
    • Toiletries
    • Bathrobes
    • Slippers
    • Housekeeping

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE ONE BEDRoom • DELUXE ONE BEDROO.1B-DX

    Photos are not available for this room type.

    Hoshinoya Tokyo

    Room DELUXE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hoshinoya Tokyo

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE TWO BEDSSINGLE • TWO BEDSSGL.2B

    Photos are not available for this room type.

    Hoshinoya Tokyo

    SINGLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BED • 1 Bedroom • 41 m²DBL.DX-KG
    DOUBLE DELUXE KING BEDPhoto unavailable12 photos

    Hoshinoya Tokyo

    DOUBLE DELUXE KING BED

    Room photos

    12 photos

    Room overview

    Smoking room
    Room size
    41 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Room amenities

    • Hairdryer
    • Direct dial telephone
    • TV
    • Minibar
    • Fridge
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Safe
    • Turndown service
    • Toiletries
    • Bathrobes
    • Slippers
    • Housekeeping

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Hoshinoya Tokyo

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Hoshinoya Tokyo

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE EXECUTIVETRIPLE • EXECUTIVETPL.EJ-1

    Photos are not available for this room type.

    Hoshinoya Tokyo

    TRIPLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.EJ-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE TWO BEDSRoom • DELUXE TWO BEDSROO.2B-DX

    Photos are not available for this room type.

    Hoshinoya Tokyo

    Room DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Hoshinoya Tokyo

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Hoshinoya Tokyo

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hoshinoya Tokyo

9.6
Excellent
914 Reviews
Cleanliness
9.8 /10
Service
9.6 /10
Comfort
9.6 /10
Condition
9.6 /10
Neighborhood
9.0 /10
Amenities
9.4 /10
100 reviews shown
10/10
Exceptional
28 Jul 2026
Weiwei
Great location with restaurant options in the basement level and subway access
10/10
Exceptional
26 Jul 2026
Susan
The ultimate in a luxury hotel! We loved everything about this hotel. Very conveniently located near Gonzaga and the Imperial Palace, the top-floor onsen let us relax in our hotel. Shoes are taken and kept at the entrance and all floors are tatami so no need to be changing shoes throughout the hotel.
10/10
Exceptional
20 Jul 2026
Roselyn
Loved the true cultural immersion at the hotel. was a fantastic experience.
Friends_and_family Friends
10/10
Exceptional
16 Jul 2026
Laurie
L’hôtel est très propre et le personnel est très accueillant. Tout les hôtels Hoshinoya sont vraiment extraordinaires
Partner
10/10
Exceptional
28 Jun 2026
Takamasa
We had a wonderful stay at Hoshinoya Tokyo. The location is incredibly convenient, as you can easily walk to both Otemachi Station and Tokyo Station through the underground passageways.

The staff were exceptional. They were always attentive, prompt, and professional, and they were especially kind and welcoming to our child, which made our stay even more enjoyable.

The onsen on the 17th floor was a perfect place to relax after a day of sightseeing. It was peaceful, clean, and beautifully maintained.

We also loved the guest lounges on every floor. They were comfortable places to unwind, and the complimentary drinks and snacks were a thoughtful touch.

Overall, Hoshinoya Tokyo exceeded our expectations, and we would happily stay here again.
Family_with_children
10/10
Exceptional
24 Jun 2026
Gary
Our third visit and never fails to indulge or rejuvenate us. The onsen is always a treat after a long day of sightseeing and the lounge space is a beautiful, private space to sit back and read, drink tea and appreciate the design of the property. The staff are always the best, too.
Partner
10/10
Exceptional
17 Jun 2026
Zaheed
Hands down, the single best hotel stay of my life. Quiet solitude in bustling Tokyo- with a very spacious, perfectly appointed room (still dreaming about the provided skincare…) and the unforgettable onsen experience that we were lucky enough to use daily. The service of the staff was impeccable starting from the welcome experience. A lifetime memory of joy and comfort.
Partner
10/10
Exceptional
14 Jun 2026
Kamlan
Amazing
10/10
Exceptional
10 Jun 2026
Juliana T
Amazing, beautiful, well located, comfortable and luxury rooms, very helpful staff and an amazing way to immerse on the Japanese culture. We stayed at another VERY luxurious and way more expensive hotel in Tokyo and Hoshinoya was much better in every aspect. I highly recommend!
Partner
10/10
Exceptional
09 Jun 2026
Jennifer
The staff was exceptionally hospitable. They were kind and helpful in every aspect of my stay. I would recommend staying to anyone interested in a Tokyo vacation.
Self
4/10
Poor
23 May 2026
Paulo De Tarso
Hoshinoya staff and the propoerty dynamic are settled to diminish costs and not to serve the clients as it's supposed a high rating hotel. It's my second stay in Hoshinoya, I had previously had a poor experience at Hoshinoya Okinawa and unfortunately again at Tokyo's one.

There're better options in Tokyo that would suit most experienced traveler's more!
Friends
10/10
Exceptional
22 May 2026
Kristina
This place is like no other I've ever stayed. It provided a relaxing escape after a long day of walking. Every floor had a tea room. When i was jet lagged and up ar 2 am,, I was thankful for a quiet place to have tea and a snack. 11/10.
Partner
6/10
Pleasant
18 May 2026
Kristina
The pajamas were stained and uncomfortable. The Yukata were a terrible fabric and the undershirt was very used and worn fabric.
Nothing cotton or soft, very scratchy.
10/10
Exceptional
12 May 2026
Garrett
Words cannot describe the immense hospitality experienced. Between the incredible staff, experiences, and rooms the hotel was second to none.
Partner
10/10
Exceptional
09 May 2026
David
Wonderful location, ryokan facility and hospitaliy. Would give it more than 5 stars if more were available.
Partner
2/10
Poor
30 Apr 2026
Yaamin
One staff member was extremely disrespectful and with his actions and attitude which ruined our entire stay at the Hoshinoya Tokyo.
10/10
Exceptional
30 Apr 2026
Kok Tiong
We had a fantastic stay at Hoshinoya Tokyo. Having read other comments, we were prepared for the fact that this is a ryokan in a big city and not an all singing, all dancing 5 star resort. With that in mind, we had a wonderful stay embracing the
10/10
Exceptional
28 Apr 2026
Toni
We loved the traditional Japanese style!
10/10
Exceptional
25 Apr 2026
BYUNGHEE
Breakfast and Dinner
10/10
Exceptional
17 Apr 2026
Andres
Service is next level, one of the best experiences i've ever lived... so grateful and happy with my stay.
Partner
8/10
Excellent
11 Apr 2026
Emiliya
It was ok.
Partner
10/10
Exceptional
09 Apr 2026
sherrian
Enjoyed the pool
Family
8/10
Excellent
08 Apr 2026
Karl
-entrance is very welcoming, with live music, they take your shoes away (beware if you have stinky socks after long travel)
-welcoming green tea is served, which is very nice, very traditional;
-staff is amazing, super helpful;
-agree with other reviewers - no flexibility- we needed some hard soap and they don’t provide it, I think 5 star hotel for that price with hospitality image as their main goal should provide any soap customer wants, you hardly can wash under your arms with super liquidy soap, why not provide a traditional Japanese herbal hard soap? I don’t think liquid soap is very convenient.
- breakfast was really bad - we tried both Japanese and western style - and 2-3 star quality
Friends_and_family Family
10/10
Exceptional
02 Apr 2026
Victoria
Onsen was relaxing
Friends
10/10
Exceptional
28 Mar 2026
Kelvin
Excellent
10/10
Exceptional
20 Mar 2026
Kevin
Staff was excellent. Onsen was great. Vibe was very peaceful. Centrally and easily located.
Family
10/10
Exceptional
17 Mar 2026
Salomon Edgar
Friendly staff great experience
10/10
Exceptional
16 Mar 2026
Dolphe
Very expensive l but at least it is nice and clean.
Partner
10/10
Exceptional
14 Mar 2026
Sylvia
Relaxing onsen clean quiet great breakfast and service. Excellent location to take subway for est sightseeing
Family_with_children
10/10
Exceptional
14 Mar 2026
Kevin
Outstanding property with an excellent staff. Restaurant was amazing. Great onsen.
Partner
10/10
Exceptional
14 Mar 2026
Kevin
The spa was excellent. The hotel is conveniently located. The staff were extremely friendly, helpful, happy and thorough.

A superb experience.
Family_with_children
10/10
Exceptional
13 Mar 2026
Arzu
Excellent!..
Partner
10/10
Exceptional
13 Mar 2026
Souheil
My wife and i spent an incredible 6 nights here for our wedding anniversary. From the location to the staff and amazing amenities, i could not fault a single thing.
The rooftop onsen was spectacular and welcome after a big day walking around tokyo
Partner
10/10
Exceptional
08 Mar 2026
John
Onsen was great. Staff were amazing! Really enjoyed our stay. Will come again.
Family
10/10
Exceptional
07 Mar 2026
ilhan
Staff is very kind.
Friends_and_family Family
10/10
Exceptional
07 Mar 2026
ABBY
Our stay at Hoshinoya Tokyo was absolutely stellar. The staff was warm, welcoming and extremely accommodating. The space is beautifully and thoughtfully designed- a blend of transitional ryokan with modern comforts. The Onsen experience was wonderful and restorative, and we had a really restful sleep in the comfortable bed. Strong recommend, and hope to return again.
Friends_and_family Friends
10/10
Exceptional
05 Mar 2026
brenda
Love the place. Feels very exclusive. Service staff was polite and hotel is right at the train station. Gorgeous setup. The onsen was perfect
Partner
10/10
Exceptional
03 Mar 2026
Robert
So calm and quiet - but very central. Staff are all outstanding. We had our arrival delayed by a day and they dealt with it with no problem. This was our second time staying here and would do so again.
Partner
4/10
Poor
28 Feb 2026
chi-chih
房內裝潢老舊,minibar的門、鉸鏈鬆動,
房內木拉門的shoji paper,有破洞,
我們原本是不在意,想說小細節,沒去和服務員反應,
反倒是第五天,房務人員向上反應,反而晚上上門來了解狀況,這整個讓我沒辦法接受。
這告訴我、下次要先檢查房間,不然一不小心會變成自己的問題!
也請其他消費者要特別注意了!
Friends_and_family Family
10/10
Exceptional
09 Feb 2026
Dean
This is a stunning hotel in a great location. The staff are incredibly helpful.
Leisure Partner
10/10
Exceptional
06 Feb 2026
Daniel
Amazing beautiful place will be coming back
Leisure Family
10/10
Exceptional
05 Feb 2026
Patrick
Highly recommend. The staff is superb, the room was well taken care of and very comfortable. The onsen is incredible. My wife and i stayed two nights and enjoyed every minute of our stay. We did in-room breakfast which was delicious, we also enjoyed one night of their dinning experience in the basment. The proximity to the train station is very convenient as well! I felt well taken care of and that the stay was worth the money. Thank you, Hoshinoya!
Leisure Partner
10/10
Exceptional
02 Feb 2026
Cody
Room was very spacious and comfortable. Staff were all very helpful and attentive. Hotel is nicely located to be able to access every major Tokyo train line.
Leisure Self
10/10
Exceptional
29 Jan 2026
Gabriel
Incredible staff and incredible experience.
Partner
10/10
Exceptional
24 Jan 2026
Winton
Japanise traditional elegant hotel. Fantastic , understated tradition in Tokyo. Highly recommended.
8/10
Excellent
11 Jan 2026
Christopher
Nice but was expecting more.
Also, was there for business and this hotel is not suitable for that purpose.
Otherwise area is nice and quiet
Business Family
10/10
Exceptional
05 Jan 2026
Jennifer
warm staff and activities
Leisure Partner
10/10
Exceptional
04 Jan 2026
David
This was a remarkable experience! From the moment you are greeted at the door of the hotel, you leave the hustle and bustle of Tokyo behind and you are immersed in an authentic ryokan experience. The private onsen on the top floor of the building really sets this hotel apart from other luxury hotels in Tokyo. The quality of the staff was excellent throughout, and although this hotel is in the main business district it is right next to the Otemachi metro station and about 15 min walk to the main Tokyo station so the transport links are excellent.
Leisure Family
10/10
Exceptional
02 Jan 2026
Yetlee
The finest luxury hotel we have ever stayed in—truly deserving of full marks in every way. The staff were exceptionally attentive, ensuring every detail of our stay was perfect. We enjoyed a traditional ryokan breakfast and dined at Sushi Otemon Omakase—both experiences exceeded all expectations and were simply unforgettable.

The onsen was divine, beyond words, offering pure relaxation and serenity. Guest hospitality was impeccable throughout, and the architecture and interior design are nothing short of spectacular. From the moment we stepped into the hotel, it was a fully immersive aesthetic experience.

If you’re looking for a 5-star hotel in Tokyo, this is the one to choose—highly recommended.
Partner
8/10
Excellent
29 Dec 2025
Triono
Lokasi dekat mrt dan banyak restoran.
Kamar bagus dan besar.
Tradisi tanpa sepatu memberikan citra baik dan nyaman
Friends_and_family Family
4/10
Poor
21 Dec 2025
SANGWON
Breakfast is too bad for that price. Not good at all.
Friends_and_family Family
10/10
Exceptional
01 Dec 2025
Crawford
Fabulous
10/10
Exceptional
01 Dec 2025
Alick Wai Kwong
The property onsen was very unique. Everything was very high end matching the price paid.
Leisure Partner
10/10
Exceptional
24 Nov 2025
Peng
It is protection through and theough
Leisure Partner
10/10
Exceptional
24 Nov 2025
YU SAN
Staff are all great, sweet and very helpful. Hotel is very elegant. The best is hot spring.
Friends_and_family Family
10/10
Exceptional
23 Nov 2025
Julia
Staff was incredible and very kind. The hotel itself and the room was very clean and very minimalist. The rooftop onset is to die for! Gender separated. Fully nude. And the coolest sky light that opens to outside while you’re in the water. Only negative was the lighting in the room. It was pretty and all but Not great for makeup application and doing hair.
Leisure Friends
10/10
Exceptional
23 Nov 2025
CHUYIN
Clean room is good
10/10
Exceptional
20 Nov 2025
Antoine
Excellent experience, each time.
10/10
Exceptional
15 Nov 2025
Cleopatra
Staff and amenities
Leisure Partner
10/10
Exceptional
11 Nov 2025
Ying Lu
After seven nights at this hotel, I nearly didn't want to leave. The atmosphere was very tranquil and calm and everything was always taken care of, even sometimes before you ask for it. I would highly recommend this hotel for people who want more space in their hotel rooms, higher quality of products and service, and who want access to a natural onsen in the city. I had two young kids with us and they loved it too. The hotel is in the business district of Tokyo, but it is so close to Tokyo Station and the metro is linked underground to the hotel (with 4 or 5 different lines), so it was very easy to get to anywhere. We will definitely come back again.
Leisure Family_with_children
10/10
Exceptional
11 Nov 2025
Mihee
전혀 새로운 호텔의 경험이었습니다 도쿄 한복판에서의 료칸도 새로웠지만 집처럼 느껴지는 편안함이 놀라웠습니다 공간과 조명이 주는 고요함과 안릭함이 최고였으며 프라이빗한 서비스도 좋았습니다^^
10/10
Exceptional
08 Nov 2025
Martin Edward
All staff were extremely respectful and courteous. The hot spring was amazing and all the amenities were delicious.
Leisure Partner
6/10
Pleasant
01 Nov 2025
Martin
just a perfect journay ….
10/10
Exceptional
01 Nov 2025
Jefferson
Good
Partner
10/10
Exceptional
28 Oct 2025
Inna
Great authentic hotel in the center of Tokyo
Partner
10/10
Exceptional
26 Oct 2025
Leslie
AMAZING experience!!!
Leisure Partner
10/10
Exceptional
26 Oct 2025
Anne Marie
Staff was very helpful. Accommodating. Had a lovely stay. Architecturally the hotel was sound. Very Zen. Such a relaxing place. Exactly what I needed. Thank you for such a wonderful time.
Leisure Friends
10/10
Exceptional
21 Oct 2025
GILI
Very relaxing, clean, spa
We would appreciate knowing all the activities ahead of time
Otherwise everything was amazing
Thank you
10/10
Exceptional
19 Oct 2025
Xuan Yu
Great
8/10
Excellent
17 Oct 2025
Jacques
Breakfast should not be by reservation. We had to go to other hotels in the area for breakfast.
Leisure Family
10/10
Exceptional
14 Oct 2025
Cody
Had a lovely stay at Hoshinoya Tokyo - everything exceeded our expectations (attention to detail, gracious staff/hosts, beautiful interiors and exteriors), we hope to be back again!
Leisure Family
10/10
Exceptional
10 Oct 2025
KI HWAN
All were excellent
Friends_and_family Family
10/10
Exceptional
08 Oct 2025
Rafael
The service is way over the top and the traditional atmosphere is very inviting and serene. Rooms are spacious by all standards and the Onsen (being in the middle of Tokyo) is just amazing, elegant and yet traditional.
Friends_and_family Family
10/10
Exceptional
30 Sep 2025
Steven
HOSHINOYA Tokyo is an outstanding hotel! The service was impeccable, the hotel design is elegant and understated giving a sense of peace. And the rooftop onsen is incredible with an open ceiling wjeee you can see the clouds and stars at night. Highly recommend.
Leisure Self
2/10
Poor
25 Sep 2025
Fernanda
Everything is perfect.
The service is not at par..
Friends_and_family Family
10/10
Exceptional
25 Sep 2025
Sung
Truly one of the best hotel experiences I’ve ever had. Hoshinoya Tokyo is an excellent accommodation and their staff is equally amazing. Their attention to detail and care towards their guests is outstanding and unmatched. I will definitely be returning every opportunity I get. Thank you, Hoshinoya staff, for an unforgettable experience.
Leisure Partner
10/10
Exceptional
23 Sep 2025
Mindy
A w
10/10
Exceptional
22 Sep 2025
Frank
Wonderful stay.
10/10
Exceptional
21 Sep 2025
Fiona
Luxurious and private. The Hoshinoya Tokyo leaves the bustle of the city at the door and you enter a harmonious and tranquil haven.
Leisure
10/10
Exceptional
20 Sep 2025
Alicia
Lovely stay for a week with my partner. The staff were really helpful and friendly. We enjoyed the dining experience, kinjutsu practice and massage, whilst the onsen added a relaxing space after a busy day of sightseeing! The hotel is located in the financial district so not as much going on in the weekend but more touristy spots easily accesible via taxi.
Leisure Partner
10/10
Exceptional
20 Sep 2025
Manvinder

It was excellent. The flooring was amazing.
Leisure Family_with_children
10/10
Exceptional
16 Sep 2025
Abby
One of the best stays in the whole world. The onsen is just amazing, the experiences and the food were impressive.
Business Family
10/10
Exceptional
08 Sep 2025
Trey
An oasis amongst the hustle and bustle of Tokyo. The staff was wonderful and incredibly helpful, and every detail in the hotel was beautiful, down to subtle soundscaping in the hallways and elevators.
Leisure Partner
10/10
Exceptional
03 Sep 2025
Bruno
Luxury oasis in the middle of Tokyo. The on site Onset was the highlight of my stay and we used it daily.
Leisure Partner
10/10
Exceptional
02 Sep 2025
anthony
My 4th stay
Wonderful and relaxing as usual
Thank you
Leisure Partner
10/10
Exceptional
01 Sep 2025
Ahmed
Great staff. Area not busy during weekend
10/10
Exceptional
28 Aug 2025
Ninoska
Todo impecable y un personal muy amable.
Partner
10/10
Exceptional
22 Aug 2025
Peter
Beautiful place. Exceptional service from the staff. The Lounge area on the floor is excellent. Definitely will come back to try the seasonal dining again. Thanks to the team who bring this excellent service.
Leisure Family
4/10
Poor
16 Aug 2025
John
I had high expectations for this property and have been wanting to stay since it’s opened, finally got our chance recently and was pretty disappointed. Some of these comments are just personal preference vs actual problems with the room/ staff. Firstly we checked out after 2 nights. We were scheduled to stay 6. Our room smelt musty, was incredibly damp ( towels wouldn’t dry, clothes become musty and moist to touch and the room was incredibly humid. We asked for a dehumidifier and they kindly obliged and it pulled out 5 litres of water over night, unfortunately it didn’t help as it just expelled hot air and made the room warm and uncomfortable. After multiple attempts and being told they were full, they offered us other rooms and unfortunately they all seem to have the same issues. They said it was because it was humid out, but we didn’t have any issues at the 4 other hotels we stayed at during our trip, and it was humid everywhere. The staff seemed indifferent about the situation. A far cry from the Intercontinental properties we stayed at. The rooms were gorgeous and the hotel itself was beautiful. But lots of little rules and quirks and the room issue would stop me from every staying there again.
Leisure Family
10/10
Exceptional
16 Aug 2025
THE
staff were kind, its got subway access from the front door and its right next to a 7/11.
10/10
Exceptional
11 Aug 2025
Brian

Quirky luxury hotel with lovely staff

Our family of 5 stayed 5 nights and we loved it. The stay was a lovely departure from the usual luxury hotels. Tatami mats everywhere and the staff truly try to embody Omotenashi (Japanese hospitality). All the staff made a real effort to speak with us. The lounges on each floor are equipped with lots of treats. You can tell the staff truly cares about your stay, with Miyo, in particular, spending time with our family to explain things to us, as this was our first visit to Japan. It is a quirky place, so embrace it for that. They even daily hang wind chimes in the trees that adorn the entrance.

This hotel is part of Honshino Resorts - a 100+ year old Japanese company, still run by the same family.

We'd definitely stay again!
Friends_and_family Family
8/10
Excellent
05 Aug 2025
Sanjeeve

Not quite 5 stars despite the expense and hype.

Great service, but hard to find people sometimes as it feels very quiet and isolated on the floors and in the onsen. Asked for a local sushi recommendation because their sushi restaurant was closed and the place they recommended turned out to be terrible. They were kind enough to make the reservation, though. The room itself was a bit run down considering the expense and the 5 stars: chipped paint, musty bathroom odor. And the in-room amenities were a bit lacking.
Friends_and_family Family
8/10
Excellent
22 Jul 2025
Suzanne
Fantastic hotel experience. Many wonderful touches and gestures that made a memorable traditional feeling stay. Rooms and bathrooms exceptional. Service a little out of touch with international high end hotel norms and protocols, but overall highly recommended.
10/10
Exceptional
16 Jul 2025
Jason

Hoshinoya - yes stay here

Amazing experience at a high-rise ryokan. As explained to us, a ryokan is traditionally an inn in Japan. At the Hoshinoya, this translates into a large common area with an assortment of tea, coffee and snacks available 24/7.

Room was large and comfortable. Bed was comfortable. Service was friendly and reliable. The hot springs on the roof is a unique amenity.

In sum, yes, you should stay here.
Partner
2/10
Poor
09 Jul 2025
neena
Horrible customer service. Booked for wrong day. No service or help resolving the issue. Horrible experience
Leisure Family
10/10
Exceptional
09 Jul 2025
Carlos

Modern ryokan

Modern Ryokan, with very nice and big rooms
Friends_and_family Family
10/10
Exceptional
02 Jul 2025
Kavita
Beautiful Ryokan like luxury property in the heart of Tokyo! Did not want to leave!
Leisure Family
10/10
Exceptional
29 Jun 2025
Sheue Mei Vivian
Even though it’s in a busy business area, the moment you step inside Hoshinoya Tokyo, you're instantly transported to a tranquil and cozy ryokan. We love how comfortable the rooms are, the inviting lounge, and the onsen with the cold milk afterward. The building is just a 2-3 min walk from Otemachi subway or 10-15 mins stroll to Tokyo Station.
Leisure Family
10/10
Exceptional
28 Jun 2025
Cleinard
Thr property is simply gorgeous. It is exactly as advertised. The staff were all very helpful and professional.
Leisure Friends
10/10
Exceptional
17 Jun 2025
Serena
Everything was excellent. The staff was very friendly and polite, even though there was one request the staff refused to help. Yet, I understand. There was one thing really bothered me, however, was the smell of sewage in the bathroom. It was unbearable. So the last day of the trip it got really strong. Half day of our last day we couldn’t use it.
Friends_and_family Family

Location & surroundings

Hoshinoya Tokyo
1 9 1 Otemachi Chiyoda Ku, Tokyo, Japan

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Hoshinoya Tokyo

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