Name: Mitsui Garden Hotel Otemachi
Address: 2-1-2 Uchikanda, Chiyoda, Tokyo, 101-0047, JP

6/10

Pleasant

04 Aug 2026

Denise

It's a nice hotel. The rooms are very clean. I had a little trouble with the AC and the TV was also a little difficult to get up and running. This hotel is located in the financial district which is a little far from the tourist attractions. We spent quite a bit on Ubers due to this

10/10

Exceptional

30 Jul 2026

Brad

Great hotel,

10/10

Exceptional

30 Jul 2026

Julian

Everything was just ... well ... very good. Friendly and helpful staff, good breakfasts (although not great - the selection could have been a bit bigger, although the croissants were pretty good) and, yes, the air conditioning in our room did work, which was good as it was ~35C outside.

10/10

Exceptional

20 Jul 2026

Laura

We stayed here for a couple of nights whilst in Tokyo. Great hotel and location. Really lovely staff and clean, good size room. Would absolutely stay again

Partner

8/10

Excellent

20 Jul 2026

Daohai

There are free cookies at night (staff did not explain this very clearly so we missed it most of our stay). The location is good!

Family

10/10

Exceptional

19 Jul 2026

Amy

My room was small but otherwise very clean and comfortable. I enjoyed my stay here. Staff was welcoming and friendly, amenities provided in the lobby by reception.

Self

10/10

Exceptional

15 Jul 2026

Kaoru

Breakfast buffet was very nice. They also offer free coffee & snacks during the day. Great location.

Family

8/10

Excellent

14 Jul 2026

John

I stayed for a week with my family in July 2026. We were pleased with our stay at Mitsui Garden Hotel Otemachi. The hotel was clean, safe, the staff was very courteous, and the location allowed us easy access to public transportation. Located in a business district, the location was quieter than other more bustling parts of Tokyo. There is a not an evening restaurant row as you might find in other parts of the city, but that is part of the quiet area. Breakfast offered at the hotel was very good, but varies little if you are going to stay a number of days.
Overall, a very good place to stay in Tokyo for families, couples, or singles.

Family_with_children

10/10

Exceptional

22 Jun 2026

Sarah

Very lovely stay

Self

10/10

Exceptional

21 Jun 2026

Soon Meng

The breakfast buffet was great for me. Simple, not extensive, but perfect for a good start to the day - fresh mini-croissants and scrambled eggs were my favourite items.

Self

10/10

Exceptional

12 Jun 2026

Steffi

The hotel was exceptional. The staff, room and amenities were wonderful. My only complaint which is very small, is that it would have been nice to have a laundry room on every floor or at least every other floor but other than that I would 100% recommend this hotel.

Partner

10/10

Exceptional

12 Jun 2026

Inderjit Kaur

Great location to return to after exploring Kyoto. Very close to several stations.

Family

8/10

Excellent

03 Jun 2026

kallol

It’s ok hotel for 1 night stand . Over priced

Family_with_children

10/10

Exceptional

03 Jun 2026

Roy

The hotel is very clean, and very conveniently located. I would definitely book again.

Partner

10/10

Exceptional

02 Jun 2026

Joshua

Great Location. Quiet, clean, close to transit for an easy way to get around to all the great spots in Tokyo without having to stay in the busy areas! Hotel and rooms were wonderful. Great size room. Staff were fantastic. Will definitely stay here again!

Partner

10/10

Exceptional

31 May 2026

Christopher

Great building away from most of the hustle and bustle making it quiet which was great. The room was amazing in size bathroom was big in comparison to the other hotels we stayed in Japan. Breakfast was ok not many options but was still good.

10/10

Exceptional

19 May 2026

Mark

A well placed hotel for Tokyo Station, Kanda station and Otemachi metro system.
Within a couple of minutes walk is a large area of restaurants.
The hotel room was a good size and had all the amenities one would want.

Self

6/10

Pleasant

18 May 2026

Jonny

Staff were friendly, breakfast was fine. Rooms are quite small, but that’s Tokyo. There isn’t much around the hotel area location wise. It’s close to transit which is nice, but if you’re looking for a vibrant, fun area to be in, this isn’t the spot. Overall, the hotel itself is nice, as are the staff.

Partner

8/10

Excellent

16 May 2026

glenn

No restaurant or lounge

10/10

Exceptional

12 May 2026

Karen

The hotel was fine. The room was 20metres but still felt tight so don’t book anything smaller. Room servicing was nice. Breakfast was really average and couldn’t even get a cup of tea. Not sure why scrambled eggs need to contain gluten. The neighbourhood is full of cheap eats but nothing of any quality. Nice to be able to walk Aaron’s the imperial garden surround.

Partner

8/10

Excellent

11 May 2026

Vanessa

Standard Japanese sized hotel. Good
Location. Nothing fancy but functional

Self

8/10

Excellent

11 May 2026

Etsuko

Our room was close by elevator but it was quiet which was so lucky. Hotel location was great for eating and train transportation
Some rude guests did take extra amenities then only available by request. Sometimes I need to shower twice a day so I wanted to ask for 5 to 6 packages of skincare products for our 3 nights stay. I know I could have asked but don’t want to be rude behaving.
Breakfast was decent, but 3 days were mostly same menu, so we would not do again next trip here.

Partner

10/10

Exceptional

09 May 2026

Francis Rey

Our stay at Mitsui Garden Hotel Otemachi was excellent, and one of the things we loved most about this hotel was its location. It is very convenient and close to several train stations, including Kanda Station and Otemachi Station, which made getting around Tokyo very easy and stress-free.

The hotel itself was very clean, modern, and well-maintained. The breakfast they offered was also very good, with a healthy selection of food served every morning. It was a great way to start the day before exploring the city.

Another thing we really appreciated was the excellent amenities provided by the hotel. Everything was thoughtfully prepared for guests’ comfort. Most importantly, the staff were extremely polite, professional, and accommodating throughout our stay. Overall, we had a wonderful experience and would definitely stay here again when visiting Tokyo.

Partner

10/10

Exceptional

07 May 2026

Saeid

This property is quiet, excellent staff, good location, good breakfast and snacks, the room size a bit small but comfortable with good amenities except no English Channel TV. We will stay here again.

Partner

8/10

Excellent

02 May 2026

Richard

The staff was wonderful and helpful. The buffet breakfast was above average. The room was small. Location is good as long as you accept a short walk to subway. It is not a long ride to main shopping or attractions.

Have stayed twice and would probably stay here sgsin.

Self

8/10

Excellent

28 Apr 2026

Roy

Good location

10/10

Exceptional

28 Apr 2026

Christopher

Amazing hotel in central area, with access to all of central Tokyo from Otemachi and kanda. Multilingual staff that were kind and attentive. Fresh breakfast in the morning and snacks through the late afternoon and evening. Room kept clean and decent space for a hotel room in Tokyo.

Family

10/10

Exceptional

26 Apr 2026

Sally

Clean room

Friends_and_family Family

8/10

Excellent

20 Apr 2026

NORIHITO

Convenient place to go Tokyo station

Friends

10/10

Exceptional

17 Apr 2026

Kelly

This hotel was fantastic to come back to after busy days exploring Tokyo. Close to trains, and lots of eating options. The staff were very friendly and we would definitely stay here again!

Partner

10/10

Exceptional

15 Apr 2026

Vladyslav

Great property with friendly staff and excellent service. Great location in connection to Tokyo Station. Would definitely come back.

10/10

Exceptional

14 Apr 2026

Mircea

Great location in the proximity to many metro stations. Great room, service and excellent breakfast.

Family

10/10

Exceptional

13 Apr 2026

Chester

Clean room | Staff were all very nice

Family_with_children

8/10

Excellent

13 Apr 2026

Matthew

Bad breakfast stopped me ftom guving ut a 5 star rating. I don't recall giw much we paid to have breakfasts included daily, but this was the worst one out of 5 hotels we stayed in Japan this trip. We had previously stayed at a Mitsui Garden Premier hotel in Kyoto and the breakfast and food services were out of this world. This one wss the complete opposite. Only one if the staff at frint desk spoke ok English and the rest were not acceptable for a higher oriced chain as Mitsui to be helpful. The cleaning staff was great and broight us a change ifvtiwels and water bottles though we put up a sign not needing cleaning. Great location and no complaints there.

Partner

10/10

Exceptional

08 Apr 2026

jagjit

Clean room, friendly staff, excellent quiet location & also close to trains and Tokyo station. Stayed with family of four with 2 kids. Perfect!

Family_with_children

8/10

Excellent

08 Apr 2026

Mui Ling Sharon

We did not use the pool. Was there a pool? The air condition was a bit warm. We could not adjust it to be cooler.

Family

6/10

Pleasant

08 Apr 2026

Irene

Not an amazing experience. The rooms are very small and outdated. There was a dehumidifier that did not work so the clothes were wet after the rain for over 24 hours until I used the dryer on the 3rd floor which works only if you dry one item at the time. The breakfast was also mid at best. This was a 4th hotel we stayed during the trip so I have something to compare it with.

Family

8/10

Excellent

05 Apr 2026

Joyce

Very helpful staff at front desk upon check-in and assistance with transferring 1 luggage to next hotel. Single bed room was nicely setup but too dark, not enough lighting.

Self

8/10

Excellent

05 Apr 2026

Katrien

Clean, good location close to stations, small room, friendly staff, decent breakfast for $12

Partner

6/10

Pleasant

04 Apr 2026

Richard

Breakfast menu just OK. Laundry very limited. Rooms typical size, small. Room clean but only change sheets every three days.

Not an appealing stay.

Self

10/10

Exceptional

31 Mar 2026

Jordan

Lovely spot and breakfast was great!

Friends_and_family Family

10/10

Exceptional

31 Mar 2026

Nicola

Hotel is a great option for a stay in Tokyo. The room was a decent size and well equipped with everything needed for a stay. Complimentary toiletries were a nice touch & handy for any forgotten items.
The breakfast was plentiful & set us up well for the day.
The highlight of this hotel is the staff - everyone we met was so lovely, friendly & welcoming. The service was superb!

Family

10/10

Exceptional

30 Mar 2026

Kelly

Loved the authenticity and feel of this Kanazawa hotel. Lovely interior decor, public bath and comfortable rooms

10/10

Exceptional

28 Mar 2026

Alan

Nice hotel in good location

10/10

Exceptional

26 Mar 2026

Priscilla

Location was convenient - close to the train and a little farther away from the busiest streets of Tokyo.

Lovely breakfast! Smaller selection and choice but everything was homemade (bread was amazing).

Great staff that were friendly, helpful and kind!

Family

10/10

Exceptional

19 Mar 2026

Lindsay

We stayed at Mitsui Garden Hotel Otemachi for the first stint of our honeymoon. The hotel is pleasant, very clean, has wonderful staff and it’s in a great location of Tokyo.

You are not too far from Tokyo train station should you want to travel around different areas. Around a 10 minute walk.

Should you need to move your luggage to another hotel. They will also do that for you.

They provided free bottles of water everyday which was ideal for when you’re busy around Tokyo.

The bath is nice and deep, so you can have a good soak after a long day.

I would 100% recommend staying here and I would consider staying again in the future!

10/10

Exceptional

18 Mar 2026

Edgar

Clean room, staff is super friendly, heat and cold air conditioner available and laundry is available (small fee)

Partner

6/10

Pleasant

14 Mar 2026

Jair guillermo

Very small rooms, but clean and nice.

Family

10/10

Exceptional

14 Mar 2026

Damiana

This hotel was amazing! The staff was very helpful every step of the way! There are plenty of shops and restaurants around but it is also a 5 minute walk to a metro station to get you anywhere you’d want to go. The area is quiet most of the time. They have self serve laundry which you could use with coin or card (detergent self dispenses in the machine) but they also have full service laundry. I would definitely stay again!

10/10

Exceptional

12 Mar 2026

Janice

In the business district so very few restuarant near by.

Friends

8/10

Excellent

11 Mar 2026

morgan

Clean room, friendly and helpful staff, 3 convenience stores nearby, laundry facilities and a great view from our room.

Only real complaint is that the pillows were slightly too thin for me but that's just me nitpicking

Friends

10/10

Exceptional

10 Mar 2026

Tiffany

Great stay! It was close to the train station, and just a bit further was Tokyo Station. It was pretty quiet in the area at night. The room was nice. Hotel staff were very friendly and helpful. The only slight downside is that there were only two laundry machines for the whole hotel, so trying to time when to do laundry was a bit challenging if you needed to use it. Otherwise a lovely stay and would definitely come back.

Family

10/10

Exceptional

06 Mar 2026

Bryant

Perfect location near shopping, train station, and eateries. More quiet location wise yet close to everything.

Partner

10/10

Exceptional

05 Mar 2026

anthony christian

exceeded expectations.

Family

10/10

Exceptional

02 Mar 2026

Christian

Staff very friendly, helpful and respectful. Provided excellent service and respect your privacy. Walking distance to subway stations.

Friends

10/10

Exceptional

25 Feb 2026

JACK

It's up to standard, 4 star hotel

Location:
- very convenient, it's on the same street as the Tokyo station. literally just walk down the street or ride the subway for 1 stop and you're there.

Staff:
- what you'll be expecting from a 4-star hotel. They are professional, good-looking, and helpful

Room:
- You'll have more than enough space if you get a double room for one person. Not sure about the twins' size bedroom, but it should be enough.

Breakfast:
- The breakfast is a must-try; there are many options around the hotel, but their breakfast is from the bakery. If you're into bread and desserts, then I would definitely recommend it.

Overall, it's a great hotel. It provides the convenience of transportation and a station for you to recharge your energy for the next day.

Business Family_with_children

8/10

Excellent

23 Feb 2026

Jacob

Really great location. The area is quite and very closer to metro stations and convenience stores. The room was fine although a bit on the smaller side. The only thing that was off was that the bathroom sometimes had an odd smell. Overall it was a great stay and I would come back.

Self

10/10

Exceptional

22 Feb 2026

Thrifena

Hotel spotless , staff were very helpful and friendly everywhere, superb breakfast with excellent fresh croissants and scrambled eggs with hot little sausages were very much appreciated. Also great central location, only 3 mins walk away from Otemachi station and 10 mins walk from Tokyo Station be warned though , you must always check the exit number of the station is the one you want as it takes a long time to walk back if you don’t and it’s very easy to get lost then.

Friends

10/10

Exceptional

16 Feb 2026

Emelie

The staff was very friendly and the room service was good. The breakfast was a bit cold but tasted good. There is also complimentary amenities on 1F that was very thoughtful and convenient.

Leisure Partner

10/10

Exceptional

10 Feb 2026

Natalie

Convenient luggage storage

Leisure Partner

10/10

Exceptional

10 Feb 2026

Pim

Brilliant location and such sweet and caring staff! Thank you! 🙏

Leisure Family_with_children

10/10

Exceptional

29 Jan 2026

Natalie

The bed was super big. Like think big and then double it. It was a clean room and a convenient location.

Leisure Partner

10/10

Exceptional

25 Jan 2026

Randal

The staff was so helpful! A couple of hours after check-out, we realized a small item had been left behind in the room in a shopping bag, and would likely have been thrown out. The staff went through the trash from the room to recover the item. Above and beyond! Rooms were very clean and convenient. 7-11 around the corner, so good location too.

Leisure Family

10/10

Exceptional

12 Jan 2026

Rory

Nice room and lovely staff. Good breakfast. Very quiet rooms despite busy location.

10/10

Exceptional

11 Jan 2026

Leticia

Fabulous!

Leisure Partner

10/10

Exceptional

09 Jan 2026

William

Nice room, but on the smaller side. Great little floor lights by the headboard. Breakfast was an interesting blend of foods ... a mixture of quartered sandwiches, croissants, weiners, scrambled eggs and four salad choices. Nice location in Tokyo and only a 10 minutes walk from Tokyo Station. Staff, not surprisingly, were incredibly attentive, helpful and friendly.

Leisure Partner

10/10

Exceptional

07 Jan 2026

Emma

Very clean and tidy. Staff helpful and friendly. Short walk to Tokyo station

Leisure Partner

10/10

Exceptional

04 Jan 2026

Cynthia

Good location and super convenient. Hotel is clean and tidy. Staff are friendly.

Leisure Partner

6/10

Pleasant

30 Dec 2025

Daniel

Great staff.
Small rooms.
Good location.

Leisure Family

10/10

Exceptional

27 Dec 2025

Stanley

Clean room

Friends_and_family Family

8/10

Excellent

22 Dec 2025

Yong Min

clean

Business Partner

6/10

Pleasant

16 Dec 2025

Yong Min

room

Business

10/10

Exceptional

15 Dec 2025

Shu Fan

Clean room, attentive staffs, good breakfast, complimentary coffee/tea and snacks from 3pm to 10pm which are great after long walks in freezing temperature.Best of all is great location near major train stations.

Friends_and_family Family

8/10

Excellent

10 Dec 2025

John

Hotel was clean and very well situated, close to Tokyo Station and the Imperial Palace. Staff members were friendly and helpful.

10/10

Exceptional

06 Dec 2025

Glenn

Room was spotless and the staff helpful and courteous.

Leisure

6/10

Pleasant

03 Dec 2025

Valdis

It was a disappointment after staying at Mitsui Garden Hotel in Kyoto. The facilities & amenities were less than we expected.

Leisure Family

8/10

Excellent

30 Nov 2025

Camila

Staff are great and location is very good

Business_and_leisure Family

10/10

Exceptional

25 Nov 2025

Sydney

The staff were incredible, it was clean, safe, great location! 10/10!

Leisure Family

8/10

Excellent

16 Nov 2025

Jestin

Great staff. Clean room. Pretty good location.

Leisure Partner

10/10

Exceptional

15 Nov 2025

Kam ho

👌

Leisure

8/10

Excellent

03 Nov 2025

Eleanor

Convenient location, staff very helpful, great for a short stay in Tokyo.

8/10

Excellent

03 Nov 2025

Gene

Not exactly easy to reach the hotel with public transport. Took a taxi instead especially travelling with luggage. Staff was friendly. Breakfast place seems overwhelmed although there's there's nice touches of handmade sandwiches.

8/10

Excellent

01 Nov 2025

Hilary

Welcoming staff, located in the business district close to Tokyo station & Otemachi metro

Leisure Family

8/10

Excellent

31 Oct 2025

Sharon

Bedsheets not clean

10/10

Exceptional

27 Oct 2025

Isamar

clean room, it’s good and i loved the black out drapes but for a similar price i think i could’ve stood somewhere a bit nicer.

Leisure Self

8/10

Excellent

27 Oct 2025

CAITLIN

Short walk to metro, longer walk to Tokyo Station which I wouldn’t recommend. Area is a bit less active than others, but I was here for an overnight before flying which was great. Small but nice rooms, amenities in the lobby. Modern interior design.

Leisure Self

10/10

Exceptional

27 Oct 2025

Shivangi

I couldn’t have chosen a better place to stay for my first visit to Japan. Everything, from hospitality to the decor was impeccable. The rooms are small however I’m aware that’s common in Japan. Everyday when we walked in or out, the staff greeted us with such warmth. I used their coin laundry services which were very convenient to use. Housekeeping cleaned our room everyday so it was so relaxing to be back after a tiring day exploring Tokyo. 10/10 would recommend this hotel. It’s literally 280m (barely 30 ish steps away from a train station) so great location and was surprising quite. Try booking a couple months in advance to get a better price for this amazing hotel!

Leisure Partner

10/10

Exceptional

24 Oct 2025

Roberts

A lovely hotel with very friendly staff. It is conveniently located in Otemachi for business meetings as well as for tourists to to go to ilthe Imperial Palace, city centre or catch metro.
Good facilities in terms of launderette, wending machines, tea and coffee with snacks and a wide selection of complimentary toiletries. The only negative is that there is no gym, but then again, bring your trainers and go for a run around the palace.

Business

10/10

Exceptional

22 Oct 2025

Astrid

Great breakfast and good location close to Tokyo station.

10/10

Exceptional

20 Oct 2025

Idalia

Excellent hotel

10/10

Exceptional

18 Oct 2025

David

Very welcoming, comfortable and clean room. We had a superior queen room which was compact but sufficient for a short stay

Leisure Partner

10/10

Exceptional

18 Oct 2025

Paul

Liked this property a lot. It was a 3 minute walk to the subway, 8 min walk to Kanda station which we used primarily to get around, and 11 minutes walk to Tokyo Station. Plenty of food options in very short distance and a 7-11 across the street.

Leisure Family

10/10

Exceptional

17 Oct 2025

Susan

Great hotel, would recommend

8/10

Excellent

15 Oct 2025

Edwin ANG

Room waa clean but somewhat small

Partner

10/10

Exceptional

13 Oct 2025

Beau

Absolutely wonderful staff. Great cafe on first floor

Leisure Partner

10/10

Exceptional

03 Oct 2025

Robert

Hotel in a nice, quiet location. Easy access to shopping and restaurants. It was very clean and comfortable and reasonably priced.

Friends_and_family Family

10/10

Exceptional

27 Sep 2025

Kristina

Great breakfast every morning, friendly staff, nice neighborhood.

Leisure Partner

8/10

Excellent

23 Sep 2025

Philip

A clean and tidy hotel located conveniently near the major stations. The room wasn’t huge, but was comfortable and had everything we needed. A good selection of foods were available for breakfast.

Leisure Family

10/10

Exceptional

19 Sep 2025

trisha

Hotel was clean and easily accesible with public transit. Breakfast buffet was good. Staff were friendly and helpful. Notably, Yunita at the front desk was excellent. She was extremely friendly and helpful each time we encountered her

Leisure

10/10

Exceptional

13 Sep 2025

Jakob

Everyone at the hotel was super kind and helpful - thank you! Room was also very comfortable and clean, and the hotel location was excellent.

Leisure Self