Name: Bull Reina Isabel & Spa
Address: Calle Alfredo L Jones, 40, Las Palmas De Gran Canaria, 35008, ES

6/10

Pleasant

05 Jul 2026

Andrew

Very unhelpful hotel receptionist. No personality or politeness. No description about hotel amenities, just passed over an envelope containing key cards and pointed to the lift.

Partner

10/10

Exceptional

22 Dec 2025

Jayne

Amazing room with spectacular views. Staff very friendly and helpful. Everying you need on the doorstep. Would highly recommend

Leisure Partner

10/10

Exceptional

20 Sep 2025

Ali

Highly recommended. Staff very friendly and helpful.

10/10

Exceptional

03 Sep 2025

Roberto S

Everything was perfect, the restaurant excellent staff, amazing customer services. Additional the Terrace perfect for stay and enjoy the Sea view and great music at dinner time until 10 PM.The Spa is very space to relaxing time!!
Thanks for your time and God bless Spain!!

Leisure Partner

10/10

Exceptional

13 Aug 2025

Lourdes

Lovely clean hotel with friendly and helpful staff.

Leisure Self

10/10

Exceptional

14 Jul 2025

Manpreet

Such a wonderful stay overall. They did enter my room without knocking twice, which was an invasion of my safety.

Leisure Self

6/10

Pleasant

12 Jun 2025

Idoya

I would rate the hotel excellent but had a bad experience when we arrived at the hotel. Night person was evil. Changed my whole experience. We arrived late and had a terrible flight and we just wanted to get to the hotel and relax. I got the hotel cause it had parking and when we arrived he said parking was full. We didn’t know the area and he didn’t offer much help. I told him I was upset about not having parking and he said if I don’t like it leave. It was 2 am. Next morning people at the front desk were great. I liked the hotel. Just that experience we had changed everything.

Leisure

8/10

Excellent

29 Mar 2025

Anita

Pretty, But Several Issues

This is a beautiful property right on the beach. Overall, we enjoyed our stay and one gentleman from the front desk was outstanding. However, the property is not really handicapped accessible for the spa. My elderly father who is 92, could not access the spa/sauna/hot tub on the top floor since there is no elevator and requires stairs. Also, we had tried to book our spa services in advance and they would not share the menu or information. When we got there, all the massages were booked and we had to go somewhere else which was very frustrating. Finally, we decided to tour the rest of the island and forego the half board dinner. We tried to tell 2 front desk managers and they would not let us change it with advance notice and said we had to do that through hotels.com. However, since we paid at the hotel, hotels.com could not credit us and had no success reaching the front desk. What was even more frustrating is that they would not hear us out with hotels.com on the line at the hotel or afterwards online, even though they had credited my dad’s reservation of 2. Ultimately, our party of 4 had to pay for 2 nights dinner even though they made us dinner reservations elsewhere. That does not seem customer-oriented or fair. Therefore, please be cautious before booking this hotel for the reasons mentioned.

10/10

Exceptional

15 Mar 2025

Vicki

This is a great hotel in a great location!! I was traveling by myself and felt so safe!! Beautiful breakfast at no charge!! Great location!

Leisure Self

8/10

Excellent

14 Mar 2025

Tee Marshall

Really lovely hotel in a great location.
Only stayed for two nights but it was lovely stay.
The hotel didn’t have a filtered water facility, only bottled which you had to purchase. Also I thought the spa closed too early, maybe a 20.00 close would be better.
Just two tiny complaints there but overall the stay was perfect for what I needed.

Self

8/10

Excellent

01 Mar 2025

Mark

The Queen of stays

We were looking for some late winter sun and on a recommendation booked the Reina Isobel. The hotel is large and great facilities including a rooftop swimming pool and bar. With great sea views and, weather permitting, a glimpse of Tenerife.

The breakfast buffet is vast and varied and includes vodka. We had dinner in the restaurant one night and again there was a wide selection of appetisers, mains and desserts.

The resort was busy in late February and we enjoyed an early evening walk along promenade choosing a restaurant for dinner.

Partner

10/10

Exceptional

01 Mar 2025

Mary

returned for 5th time - great hotel across the prom to a vast clean beach

Leisure Friends

10/10

Exceptional

01 Feb 2025

Timothy

Could have done with the pool opening before 10AM but, apart from that, we thought the hotel was all-round brilliant.

Leisure Partner

8/10

Excellent

27 Dec 2024

Juliette

Lovely hotel. Was on hols with my teen daughter and we wanted a mix of relaxing and exploring. Loved that the hotel was on the beach in one direction and city in another. Would stay again. Couple of criticisms 1. Spa was v busy each time we went and water in the indoor spa pool and salt water pool could be hotter 2. Not enough reception staff. Had to wait long time to speak / check in 3. Tea bags and small milk cartons in room on arrival but not replenished daily. When I asked the receptionist if we could have a couple of tea bags and milk left we were told v firmly that they don’t get replenished after day one. V strange when you’re paying for quite an expensive hotel

Leisure Family

10/10

Exceptional

17 Nov 2024

KELLY

This property was amazing! The location to the malacon was exceptional. The entire resort exceeded my wildest expectations. The breakfast buffet is unbelievable! The spa—gym-rooftop pool-& beach chairs are all excellent. Cannot recommend this property more! I would stay here again in a heartbeat!!! Loved the hotel & loved Las Palmas!

Leisure Partner

10/10

Exceptional

01 Nov 2024

Anne

Beautiful property on the
Beach
Great food and surrounded by wonderful restaurants

Leisure Partner

10/10

Exceptional

20 Sep 2024

Ali

Nice hotel in prime position

Leisure Partner

6/10

Pleasant

31 Aug 2024

Ernest

Courteous staff, but the facilities are showing their age

Leisure Family_with_children

8/10

Excellent

13 Aug 2024

Diane

Staff were friendly, pool area was nice, food options were good.

The lifts were not very reliable and the pool was closed on our last day without any notice. It was a shame there was limited lunch options at the hotel, but there were plenty of other options around. No lounge area at the hotel apart from the large foyer but not very practical for sitting with people.

Leisure Partner

8/10

Excellent

05 Jul 2024

TALVINDER

The outside pool was in full repairs, which was disappointing.
Spa was lovely.
Staff at spa, hotel reception (especially Helmant), & dining areas were all lovely.

Leisure Family

10/10

Exceptional

22 Jun 2024

Natali

Excelente hotel. Wonderful staff

Leisure Partner

8/10

Excellent

01 Jun 2024

Mark

Safe, clean and right on the beach!

8/10

Excellent

27 May 2024

Gisela

La cama súper incómoda. Estaba hundida en el medio. Reclame pero no me resolvieron hasta la 3ra noche y fueron 5 noches. El spa, chulísimo. Localización excelente.

Partner

8/10

Excellent

24 Apr 2024

JOHN

Great location with no big complaints.

The staff were all friendly and helpful from arrival to departure, with the exception of the Marinas bar, which is a franchise. The room (suite) was OK, but daily cleaning less thorough than might be expected (glasses and cups not washed). The curtains were good at light blocking but extremely noisy to operate. We were on 6th floor so relied on lifts which were swift, but one was unreliable in direction or refused to move occasionally. Breakfast buffet had a wide choice but quality was below expectation. Soggy Croissants, runny yoghurt and although there was a choice of strength of coffee in the two machines (strong in one, \"soft\" in the other) it wasn't very good and a third machine would have alleviated queueing. Considering this and the unappealing menus posted, we did not feel inclined to sample the dinner buffet. The dedicated and inclusive sun lounger area on the beach, right outside the hotel was the most enjoyable feature. The beach is fantastic. The roof pool looked attractive, but was rather busy and a little noisy for us. The signatute Lily display in the foyer is impressive but the scent is quite strong and can be an issue for those with allergies.

Partner

10/10

Exceptional

02 Apr 2024

Lindsey

Beach paradise

Great location on beach. We had balcony on ocean side with view. Spa was relaxing after day of site seeing. Breakfast buffet had many choices. Would stay here again.

Partner

10/10

Exceptional

22 Mar 2024

Steven

A 4* star hotel with a fantastic beachside location in the heart of Las Palmas with easy access to the sights, local restaurants and transport links. Excellent food options provided by the hotel the added facilities of a heated roof top swimming pool SPA & Gym. Friendly attentive staff highly recommended .

Leisure Self

6/10

Pleasant

27 Jan 2024

Chrysostomos

N/A

Business Partner

2/10

Poor

19 Jan 2024

Tracy

Rooms are very outdated needs refurb staff not very helpful at all !!!!!

First room practically sat in car park on balcony asked to move they wouldn’t had to get Expedia involved they called the hotel and helped !!!

Television very poor

Location fabulous , breakfast great

Leisure Partner

8/10

Excellent

28 Nov 2023

James

I was disappointed with the room I got having paid around €700 for 3 nights. The Junior suite was almost like an office. The view was dreadfull as it looked onto the car park and other residential buildings. I thought having ordered a suite, it at least came with a sea view!

Leisure Partner

10/10

Exceptional

23 Oct 2023

Nicola

Perfect hotel on the promenade with easy access to the beach, shops and restaurants. Would use again.

10/10

Exceptional

12 Oct 2023

Deborah

Recommend

Great location right on the beach with friendly and attentive staff. Nice pool with great view. Broad choices on breakfast buffet also overlooking beach.

Partner

10/10

Exceptional

07 Apr 2023

Verified traveler

Relaxing

Great stay. Brunch options were lovely. Staff was very accommodating. We arrived before our room was ready and they were able to store our luggage while we left and explored. The spa was also very nice. I didn't use the gym but there was a variety of exercise equipment.

Friends_and_family Family

8/10

Excellent

13 Feb 2023

Michael

A few problems

The hotel is beginning to show its age. Our room had a few problems, flaking paint from ceiling, socket not working, toilet seat badly fitted…minor issues but important…basic maintenance is not undertaken. The hotel TV is highly biased to EU channels…no BBC1 or 2 or ITV. The rooms facing the sea are nice but the hotel faces north and you do not get sun on the balcony.
The restaurant is mediocre…food needs to be served hot.

Partner

6/10

Pleasant

04 Feb 2023

Alexandra

This hotel was only OK, particularly at this price point. The place seems rather tired especially the rooms. The service was not very friendly. The breakfast buffet, though abundant, was just not very tasty.

Business

10/10

Exceptional

23 Jan 2023

Margaret

Winter Sun Treat

Very enjoyable stay. Extremely pleasant and helpful staff, room clean and serviced daily. Food good standard and plenty of choice. Pleasantly surprised by warm temperature of outside pool.

Partner

10/10

Exceptional

15 Oct 2022

Arelys

I like everything

Family

10/10

Exceptional

19 Sep 2022

Adrienne

The best hotel for a beach holiday

Our trip was fantastic! Friendly staff, very kind and always ready to help. Large room with wonderful sea view made every evening and morning great. The hotel is located in a great location, a minute from one of the best beaches of Gran Canaria. Our room was cleaned every day and the staff was very attentive to our every need. The spa of the hotel was relaxing and available to all guests - an absolute treat. Couldn't recommend this hotel enough.

Partner

10/10

Exceptional

14 Aug 2022

Peter

Really nice hotel right on the beach with good options for food and drink and very clean facilities throughout

Business

10/10

Exceptional

24 Jul 2022

BECHIR

Amazing stay

It was one of the most wonderful and comfortable stays that i went through amazing staff and very comfortable room. The breakfast is amazing and the Spa is just relaxing and you just go after it and sleep .

Partner

6/10

Pleasant

13 Jun 2022

DASMILL

👍

Leisure Partner

10/10

Exceptional

28 Mar 2022

Iain

Clean Beachside Hotel

The hotel was bright and clean. The room was a bit small, but cool and quiet. Breakfast had a great selection and variety of food and everything was immaculate. I would stay again and recommend the Bull Reina Isabela Hotel.

Business

10/10

Exceptional

24 Mar 2022

Anita

Had a wonderful stay. The staff are very hardworking and accommodating. The breakfast was fantastic. The hotel is in the perfect location. Loved the ocean view from our room. No complaints, recommend and would stay again.

Leisure Family

10/10

Exceptional

21 Mar 2022

Ms H

Great location

Hotel perfect location. Later breakfasters had to queue for table. Amazing choice but still couldn’t find much I fancied? Pool good. Shame rooftop restaurant closed. Wasted. Could even have opened as a bar. Terrible weather but hotel can’t help that!

Partner

2/10

Poor

07 Mar 2022

A P

1st floor ocean view - more like ocean glimpse

Maybe our expectations were too high
We only had 3 nights there & had 3 rooms. We paid the additional money for an ocean view & was given room 131 a 1st floor room that overlooked the roof of reception. It was ocean facing & very little ocean view.
We complained & was told the hotel was full. We moved next morning to 773 only to report a cracked shower screen & were the moved by the hotel to 441 as it was deemed dangerous.
We were unable to settle & relax

Partner

10/10

Exceptional

27 Feb 2022

Harry

all fab, except staff could have been more attentive at food service.

Friends_and_family Family

10/10

Exceptional

10 Feb 2022

Douglas

Another great stay

This is our third visit over 6 or 7 years. Hotel is very nice with excellent food served buffet style for breakfast and dinner. Facilities are very good including a heated pool, spa, bar and more.

I particularly like the location with an entrance (and Hotel Beach facilities) on to the promenade.

Friends_and_family Friends

10/10

Exceptional

14 Dec 2021

Brian

great position and very helpful staff

Leisure Partner

8/10

Excellent

06 Dec 2021

Rolf

Great Staff

Very nice in all aspects, except one…
There is a smell of excrements on the Solarium, the sundeck between floor 4 & 5, it comes regularly as a not so nice breeze…
Tha Spa could be open until 8 in the evening, less busy and able to see the marvelous sun set from the pool and sauna..

Partner

10/10

Exceptional

23 Nov 2021

kenneth

Food, service, spa, location

Leisure Partner

2/10

Poor

20 Oct 2021

James

Sour taste from the staff experience

I will be fair. The hotel is located right on the Malecon in the centre of the beach. Rooftop pool is nice. Room was dated and worn, but did have new comfortable mattresses. Elevators are slow due to the fact they idle on the ground floor. The problem was I booked a package with dinner included. We were on a road trip from Maspalomus. We packed for the weather. When we arrived we saw a small sign at the entrance to the restaurant stating no beach shorts. We did not pack long pants. 30c weather on a beach. A buffet . A really bad buffet at that. We asked before going to the restaurant if we were dressed ok at the front desk. We were in shorts and button down shirts. They said it would be up the the server at the restaurant. We said there was nothing in the booking info that stated no shorts. The restaurant turned us down. So back to the desk. I told them I wanted compensation as there was nothing in the contact that I agreed to when I booked talking about a dress code. We were not in bathing suits. After my request they said we could have our dinner. Because they did not want to compensate us for the dinner we paid for. After we were humiliated by the staff the flood gates opened and there were many others in shorts. If these are your rules. Fine. Put them in the booking contract. Front desk staff and the restaurant staff treated us pretty bad. The food at the buffet was terrible.

Partner

10/10

Exceptional

17 Oct 2021

Katherine

Luxurious hotel in a great location!

This was a gorgeous hotel right along the boardwalk with immediate access to a beautiful white sand beach! The hotel is clean, chic and luxurious. Staff members are incredibly sweet and helpful. They truly make you feel like royalty in this magnificent resort!

Friends_and_family Friends

10/10

Exceptional

10 Oct 2021

M

Very fine hotel in perfect location

I thoroughly enjoyed my stay here. Comfortable, great views and right on the beach. Very clean and of course all the important COVID measures in place. Rooftop pool with panoramic views was a great place to unwind as was the beachside restaurant and bar.

Friends_and_family Friends

4/10

Poor

12 Sep 2021

Kevin

Short beds, outdated rooms

Beds are short and everything is outdated, rooms could use a proper renovation. More power sockets would be nice, needed to unplug two lights to charge my phone and laptop.
Location is pretty good, staff was friendly, good breakfast, spa facilities were closed.

Business Self

10/10

Exceptional

19 Aug 2021

Verified traveler

I like the location

Leisure Partner

10/10

Exceptional

10 Aug 2021

Verified traveler

I stayed in this hotel for 3 days (August 2021). Really enjoyed mu stay!
The hotel is first line to the sea, take beachfront room - you will enjoy an amazing ocean view and will hear the waves - i had such a good sleep with relaxing sound of waves!
The hotel has pretty good amenities - roof top pool (even if gets crowded cause there are limited number of sun beds), also it has its own part on the beach with sun beds provided (even if only till 17.00pm).
Food was very good in the restaurant - i had Half board (nite that for dinner you need to pay drinks) - even though i like the variety of food and the quality.
The staff very kind and helpful! thank you!
The hotel has very good wifi - you can work from the room without problems!
The building is a bit outdated (need a bit of a reform).
All in all it was a very pleasant stay!
Thank you!

Business_and_leisure Self

10/10

Exceptional

04 Mar 2021

Richard

Great stay

Really enjoyed the breakfast, pool area, location - hope to visit again!

Self

10/10

Exceptional

19 Feb 2021

Albert

This is the bull

Great hotel, very friendly welcoming 😊

Business

4/10

Poor

02 Dec 2020

Margarida

Good localization in front of the beach. Amazing spa. Very clean. Staff very unprofessional. Lack of organization with accounts, so you need to pay the bills every time.

Leisure Self

10/10

Exceptional

04 Mar 2020

Verified traveler

Very well run hotel, with great balcony and views.

Leisure Partner

10/10

Exceptional

19 Feb 2020

Michelle

The pool and spa is beautiful. Location is also great

Leisure Family

10/10

Exceptional

12 Feb 2020

AnnaWilliams

Wonderful Spanish design with hotel comfort coming of age.

Choice and quality of food was great but please - more paella which was on the menu only once a week.

Leisure Self

8/10

Excellent

25 Jan 2020

Jorge

No to bad

Friends_and_family Family

8/10

Excellent

19 Jan 2020

William

Great spot and good hotel - spa is good but a bit small in the steam and sauna rooms.

Partner

10/10

Exceptional

18 Jan 2020

Verified traveler

Excellent service !
Staff is friendly and I had and very good time in this hotel.
Thanks.

Leisure Family_with_children

8/10

Excellent

05 Jan 2020

Verified traveler

Fantastic hotel with great facilities.

Breakfast included each morning is fantastic.

Leisure Partner

10/10

Exceptional

30 Dec 2019

Verified traveler

Excellent

This hotel was probably the best we have ever stayed in.

Partner

10/10

Exceptional

01 Dec 2019

Sandra

Modern beachfront with retro charm

Excellent, upscale location right on the promenade! Splurge for waterfront views. Spa was unique including floation pool. Highly recommend

Friends_and_family Family

8/10

Excellent

13 Nov 2019

Verified traveler

Room a bit small but excellent hotel.Good to park and staff helpful

Leisure Self

10/10

Exceptional

09 Nov 2019

Verified traveler

The food is very good. Excellent location with immediate access to the beach. Very good bus service around the island. I have stayed at the hotel 6 times.

Leisure

10/10

Exceptional

28 Oct 2019

Brian

I would highly recommend

Only a 1 night stay, but well worth the price.

6/10

Pleasant

14 Oct 2019

John

Good not great

It was OK. Nothing wow, but clean, efficient, comfortable. A bit business like for a resort hotel. Breakfast was mediocre. Location right on beachfront and hotel bar were great. Staff were friendly and efficient. Didn't try the spa so can't comment on that

Friends_and_family Family

10/10

Exceptional

01 Oct 2019

Verified traveler

The rooftop spa is awesome and the staff are very friendly

Leisure Partner

10/10

Exceptional

23 Sep 2019

Miamiswiss

Great location, views, spa and rooftop pool and bar.

Leisure Partner

6/10

Pleasant

16 Sep 2019

Verified traveler

We really liked the spa and the roof top pool. The dinner variety was very poor and quality wasn't for a 4 star hotel. The rooms certainly need soundproofing as you could hear everything from both the streets and from the other rooms.

Leisure Partner

8/10

Excellent

15 Aug 2019

Verified traveler

Our room was excellent and the spa and pool are to be highly recommended. Also, the breakfasts were very good.

Leisure Family

10/10

Exceptional

01 Aug 2019

Verified traveler

I like breakfast, people are wonderful Sonia and Kiars made my mornings happier, the service room is excellent Loli help me with my towels and everything and the front desk was excellent, Sylvana y Lorena help me with everythin I need, the dinner was excellent too. And the parking baggers were really helpfull. The only thing I noticed was the air condition in the front desk, no air condition for poor people working there. I love this hotel, close to everything.

Friends_and_family Partner

10/10

Exceptional

11 Jul 2019

Verified traveler

The breakfast was exceptional. The spa you not find in any hotel, so many options, we used it everyday. Five star service at the front desk.

Leisure Partner

10/10

Exceptional

23 Jun 2019

James

Family fun in Gran Canerie

Fantastic hotel with incredible breakfast!

Family

10/10

Exceptional

23 Jun 2019

Verified traveler

Likes: 1. central to las canteras beach
2. Easy access to port, museums and shopping
3. Close to Parque Santa Catalina for buses to old part of town and other parts of the island.
4. Taxis always available outside hotel.
5. Excellent spa facilities available to guests.

Dislikes: 1. Only 2 bottles of water supplied free in the room.

Friends_and_family Partner

10/10

Exceptional

22 Jun 2019

Verified traveler

Everything was just perfect but the coffee at the breakfast...

Leisure Partner

10/10

Exceptional

21 Jun 2019

Verified traveler

Great location , very beautiful view. Walked all over

8/10

Excellent

14 Jun 2019

Verified traveler

Pro:
- amazing location on the beach.
- huge shopping mall for fashion brands 30min away, walking along the beach
- many supermarkets around the hotel if needed
-surfing spot 10-15min away from the hotel
- Very kind staff
- Lovely swimming pool (indoor and outdoor), including a salt pool in the Spa.
- Not too busy (i travelled in June)
- Lunch and Diner, provided good variation of meal, dessert, fruits etc..Diner was tastier and healthier.
- Amazing bathroom/rain shower
- private section on the beach with free long chair
- Gym equipment with sea view. Amazing for motivation
- Enough long chair around the swimming pool when days were sunny

Cons:
- the safe in the room, is only available for renting
- furniture have a bit old school look, but are comfortable
- Mostly couple and seniors, but ideal if you want a quiet stay.

Leisure Self

10/10

Exceptional

31 May 2019

Verified traveler

Perfect for a relaxing break

Great location, great hotel and amazing spa experience. The view from sauna is amazing. Breakfast choice is varied and good. Sets you up for the day and you won’t go hungry for hours! Would stay here again.

10/10

Exceptional

21 May 2019

Verified traveler

Excellent hotel and would definitely go back.
Very good position on the beach and easy access to shopping .

Leisure Partner

8/10

Excellent

19 May 2019

Verified traveler

new some updating to bring it to 21 century.......

Leisure Partner

10/10

Exceptional

28 Apr 2019

Verified traveler

The hotel was a joy to stay at for 5 days after Easter. The staff are helpful, willing, courteous and generally lovely - we didn't encounter a single person who wasn't excellent. The rooftop pool is a haven from the windy weather we had and even on a forecasted cloudy day, we found the sun. The spa has a panoramic view of the sea too - wonderful. We stayed half-board and enjoyed every meal at the restaurant with a wide variety of buffet menu options - all very good.

Leisure Friends

6/10

Pleasant

21 Apr 2019

Verified traveler

Reception

When arriving reception lady was rude. When asking about how to get a beach towel reception was rude and rolled eyes at me. Only one of the receptionists were rude to me, others were really helpful. Room was alright but little bit cramped and untidy for my taste.

10/10

Exceptional

28 Mar 2019

Verified traveler

The staff were all efficient, welcoming, helpful individuals who together formed a great team. The accommodation and facilities were first class.

Leisure Partner

8/10

Excellent

22 Mar 2019

Verified traveler

Great location and very comfortable with excellent lighting in the bathroom

Leisure Friends

10/10

Exceptional

21 Mar 2019

Verified traveler

The accessability of beach, pool and Spa.

All the Staff extremely pleasant and helpful.

10/10

Exceptional

27 Feb 2019

Verified traveler

Position on promenade lovely. Very good standard of presentation, and staff unfailingly excellent.

Very much for grown-ups from all over Europe. Unsuitable for children of almost any age (not encouraged it seems as only allowed in spa between 10 - 12noon).

Dining options in hotel, at a price. Buffet restaurant service good but food only ok. Generally better than the many restaurants along the promenade which were poor in my experience.

Leisure

8/10

Excellent

24 Feb 2019

Gail

Great staff couldn’t do enough for us spotlessly clean comfy beds

Family

10/10

Exceptional

19 Feb 2019

Verified traveler

Situated on the sea front of the spectacular La Canteras beach, we were warmly welcomed. Room was spacious and quiet. Breakfasts were excellent and the chaos of everybody helping themselves to the buffet just added to the fun.

Friends_and_family Partner

8/10

Excellent

30 Jan 2019

Verified traveler

Brilliant location for beach and local restaurant. Excellent breakfast suitable for British & European tastes.
A small bottle of water is supplied on day one. The local authority say we should use bottled water all the time. Why doesn't the hotel provide this ever day.
Also a kettle was supplied on request but they do not advertise this.

Taking into account the cost of the hotel room neither of these items are going to impact the hotel to a great extent.

8/10

Excellent

29 Jan 2019

Verified traveler

The location is excellent, the spa is lovely, the staff are wonderful. What spoils the Reina Isabel for me (and I've been several times) is the clientele. Retired north Europeans, large of girth, short on humour, piling their breakfast plates high and putting their towels on the sun loungers. It's just a bit depressing.

8/10

Excellent

21 Jan 2019

Duncan

Very good hotel but suite furniture uncomfortable

Anticipating less than perfect weather we booked a Junior suite which was clean, had a large sea facing balcony, a very comfortable bed in or on which we spent a lot of time because the chairs in the sitting area were so uncomfortable. Paying for this added sitting room was a waste of money. Apart from that this is a very well run hotel with exceptionally good staff and good food.

Partner

8/10

Excellent

13 Jan 2019

Tommi

Probably the best hotel on las canteras

Perfect location, excellent service, nice rooms, great pool area and gym, very good breakfast, what more is there to ask for? Well, the breakfast could do with some variety on different days, but that's about all I can think of. Highly recommended.

Partner

10/10

Exceptional

22 Dec 2018

Verified traveler

Surpassed expectations for room size and fittings and dining

8/10

Excellent

21 Dec 2018

David

Great Location.

Excellent location.
Good buffets - both breakfast and evening.
Good reception staff.
Good Spa and outdoor pool.
We were only there for 3 nights and did not worry about room limited view. good to consider your needs upon booking.

Partner

8/10

Excellent

08 Nov 2018

Christopher

Excellent location, hotel with easy access to beach and walks.

Partner