Hotel Cristina by Tigotan Las Palmas

Spain , Gran Canaria
LAS PALMAS DE GRAN CANARIA, Gomera, 6
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100 reviews shown

6/10

Pleasant

07 Mar 2026

Daniel

Overall an OK-ish stay.

Check-In

After completing the online check-in request including passport details we were surprised it took 25 minutes to be checked in, after being sat down in the lobby and promised a welcome drink that never arrived.

The Room

Pretty nice room, complimentary water and coffee pods. Excellent.
However when they didn't get replenished we were told they were a 'welcome gift' and I would have to pay for more from room service. I admit, I've never encountered this before from a 5 star hotel that costed over €300 a night!!

Housekeeping

Very unfriendly housekeeping staff that were angry that I needed the room making up so I could get back in there for an online business meeting. Additionally my partner's clothes on the bed were swept up and gone with the bedding change.

Business Centre/places to work.

I saw a nice business centre room I was told I couldn't use by reception. Alternative was the lobby which was comfortable, well until the loud piped music started.

View

An industrial roof, not a sea view.

Breakfast

Pretty good, though limited apart from the egg station, which was excellent

Partner

4/10

Poor

15 Feb 2026

Andrzej

Hotel was very basic in terms of 5 stars standard. Bathroom old with visible sign of usage. We booked extra sofa and was made to ask 3 times to be prepared.

10/10

Exceptional

09 Dec 2025

Paul

Clean room, nice breakfast.

Partner

10/10

Exceptional

22 Nov 2025

Jeff

Great Staff! The hotel is located on the beach in a great location. Awesome pool and breakfast!

Friends_and_family Friends

8/10

Excellent

26 Oct 2025

Sarah

What a lovely location. Las Palmas is delightful and the hotel is definitely in the best spot. The staff were all great, especially the cleaner who was adorable. We didn’t eat there as we prefer to sample local restaurants so unable to comment on that.

Partner

8/10

Excellent

13 Sep 2025

Mary

I spent 11 days at Hotel Christina in Tigotan. My understanding was that I had booked a sea view room; however, the view was of a port across a busy and noisy dual carriageway. The noise was excessive, and the view was poor, so I did not spend any time on the balcony.

My husband and I asked on three separate occasions if we could move to a room on the other side of the hotel. Each time, we were told we would have to pay an extra €25 per night. Since we were already well into our stay, it did not make financial sense to pay this additional fee on top of the £2025 we had already paid for what we believed was a proper sea view.

The room type we requested remained unoccupied for the entire duration of our stay. This inflexibility demonstrates a missed opportunity to ensure good customer satisfaction.

That said, I must emphasize that all the staff were very pleasant and professional, and I otherwise had a great time at the hotel.

Business_and_leisure Family

10/10

Exceptional

21 Jul 2025

Santiago

This is a perfect place to stay if you want to visit Las Palmas especially because it is right on the Las Canteras Beach.

Business Partner

10/10

Exceptional

03 Jul 2025

Tom

DJ Event

The surprise event on Saturday was amazing and made for an unforgettable last day to our holiday! Loved every minute.

Partner

10/10

Exceptional

05 May 2025

Elizabeth

This a really nice hotel, really well located for local restaurants and shops. The pool area was great and right on the beach if you prefer. The breakfast had a lot of choice and all the staff were lovely. I’ll definitely be back in the future.

Leisure Self

10/10

Exceptional

28 Mar 2025

Michael

staff was great- no small loud kids, adults only, happy hour drinks, great pool area___________________________

Leisure Partner

10/10

Exceptional

20 Jan 2025

Verified traveler

Exelente todo salvo 2 cosas:
El blackout no es bueno. A las 7 am se iluminaba la habitación.
Mi habitación eta triple, la parte del sofa cama de la tercera persona no tenía wifi

Friends_and_family Family

10/10

Exceptional

10 Oct 2024

Diane

It was conveniently located to restaurants, shops and was right at the beach.
The staff were very attentive and friendly.

Leisure Partner

10/10

Exceptional

07 Apr 2024

Johanna

On the beach, beautiful ocean view from balcony

Leisure Family

10/10

Exceptional

28 Nov 2023

Susan

Lovely 2 day stay. The staff were very attentive and helpful. The hotel was spotless and very modern in design with a .superb position overlooking the beach.
Food was fresh and plenty of choice both for breakfast and dinner.
Swimming pool area was very well maintained with very efficient staff.

Leisure Partner

10/10

Exceptional

12 Nov 2023

Pierre

Las Palmas is a tiny city about 30 minutes from the airport, but all the flight crews stay at this hotel, which says something. Check in - effortless, glass of Cava while wait. Beautiful room with only the board walk between us and the sea. We arrived by bus and it was a ten minute walk to the hotel and back. That said, luxury costs, so if you are on a backpackers budget you won't be staying here, however if you are on a spoil-yourself holiday, then you can afford it.

Leisure Partner

10/10

Exceptional

11 Nov 2023

wendy jill

Fantastic hotel, right on the beach. The staff couldnt do enough for you.

Leisure Friends

10/10

Exceptional

22 Aug 2023

Andrew

Hotel amenities were excellent, staff very friendly and helpful. Room was very nice and suited our needs. Would stay again when we visit Las Palmas

Business Partner

10/10

Exceptional

30 Jul 2023

magdica

Safe,quiet area. Customer service was excellent! Great dining options,great location with plenty of restaurants around,walkable.

Leisure Self

4/10

Poor

09 Jul 2023

Fatima

The hotel absolutely doesn’t deserve five stars ! The reception is part of the restaurant. The room is not up to par: absent of bathrobe, bath product, towels are in a terrible state. The household very badly done, the sheets were not changed for three days. The catering is very limited. We regret having chosen this hotel.

Leisure Partner

10/10

Exceptional

26 Feb 2023

Staff very welcoming. Rooms CLEAN and comfortable. Lovely view of the ocean from the balcony. Pool sheltered so much warm than actual temperature

Leisure Partner

10/10

Exceptional

20 Jan 2023

Phenomenal staff and service. We had misplaced an item and housekeeping was able to find it and returned it to our room the following day. Halfboard was well worth it. The hotel is in a great location for any exploring and traveling needs.

Leisure Partner

10/10

Exceptional

16 Jan 2023

Marcel

Clean rooms, friendly and helpful stuff. Beautifuly beach view, can recommend it.

Leisure Family

10/10

Exceptional

18 Sep 2022

Verified traveler

Hotel is clean through out. Pool area amazing photos dont do it justice . When using the sunbeds you feel as if you are on the beach because of the view. Pool/pool bar staff went out of their way and you could aways have a laugh with them

Friends_and_family Friends

10/10

Exceptional

14 Jul 2022

Roberto

The sea water was very cold

Leisure Family

10/10

Exceptional

13 Jun 2022

Helen

Beautiful hotel, great location - exceptional service - will return

Leisure Partner

10/10

Exceptional

12 Jun 2022

fiona

Short break

The hotel was lovely and clean, pool area lovely, nice view by the sea. The weather was cloudy but still got a nice tan.
Great view from the room balcony. Room was lovely, could do with tea/coffee making facilities.
Small fridge in the room.
Beach bar staff/towel guy were amazing, couldn't do enough for you. Bar meals were delicious and very good value.
Stayed many times before and always enjoyed breakfast. This time it had good variety but maybe English breakfast wasn't as good as before. Missed the tortilla.
Overall, we had a wonderful time and we will be back.

Partner

8/10

Excellent

12 Jun 2022

Karim

Near the beach

Business Family

8/10

Excellent

11 Mar 2022

karen

Helpful reception staff.
Sumptuous breakfast buffet.
Nice poolside service.

Leisure Self

6/10

Pleasant

31 Jan 2022

John

Good, but not 5 star.

Staff at check in were friendly and helpful. Reception areas are clean and modern and also the breakfast room.
There is a sun terrace and pool on the next level. It’s well maintained and with great views.
Unfortunately the bedrooms are a real come down. They are very tired and cheaply furnished . However, they are clean with reasonable bathrooms and we had a good sea view.
I felt it was a little overpriced and much more a good 3 star…possibly 4 star but certainly not 5 star.
However, clean, well positioned, friendly and with an excellent breakfast.

Partner

10/10

Exceptional

15 Jan 2022

Eliav

Fantastic place in fantastic location on beach

Amazing location, lovely set up, fantastic pool only thing missing is more tv channels with English

Friends_and_family Family

8/10

Excellent

14 Nov 2021

Alison

Great location

Nice hotel in a fantastic location. We had a beach view room with a nice balcony. Only one lift was working which was annoying, but overall a great stay.

Partner

10/10

Exceptional

13 Nov 2021

Douglas

Hotel Cristina is in a wonderful position next to Las Canteras beach. The view is great, the pool excellent, we have no complaints or issues.

Leisure Partner

6/10

Pleasant

06 Nov 2021

Dillon

Old and outdated, not a five star property. Only plus points breakfast and the view from the hotel bedroom . I am a hotel inspector and Hotel GM . If you want more in-depth details Don’t hesitate to contact me.

Business_and_leisure Partner

6/10

Pleasant

14 Mar 2021

Norman

Did not meet my expectations

My neighbor room is noisy and I can barely hear it in my room. Old fashion style room, bathroom and toilet is separate and I don’t like it. Shower is not working well.

Business

2/10

Poor

05 Nov 2019

bader

Terrible and shouldn’t be 5 star hotel.

Self

10/10

Exceptional

13 Oct 2019

Verified traveler

Great Hotel at Good Price

Very nice hotel. Large clean rooms (says single beds but definitely larger). Nice help full staff would definetly stay here again.

Business

10/10

Exceptional

10 Sep 2019

Verified traveler

I had a great stay, the property is situated close to the beach with restaurants bars and shops also close by. Staff are friendly and helpful Toni in the bar especially and the reception staff helped us with a late check out that was much appreciated. Rooms are clean and tidy and were cleaned daily. Although the bed was very firm. And the pool bar shuts quite early which is a shame as it’s a nice space to have a drink in the evening. Ask for a sea view if you can you won’t be disappointed. Highly recommended.

Leisure Partner

10/10

Exceptional

13 Apr 2019

Verified traveler

This hotel had the most amazing view of the ocean. The balcony had a glass wind protector so you could both see the ocean and sun bathe comfortably. Rooms were kept immaculately clean by hotel staff. An incredible breakfast buffet that was outstanding in selection and quality was provided everyday from 6-11 am. The restaurant was superb and the Bar on the \"Hall\" floor was also excellent with friendly bar tenders.

Friends_and_family Family

8/10

Excellent

22 Mar 2019

Verified traveler

the location is great and the hotel is very comfortable

Leisure Friends

4/10

Poor

03 Jan 2019

maya

Definitely not a 5 Star hotel

The only good thing about the hotel is the location. Apart from that, it's old, outdated and overpriced. Breakfast quality is very poor. Elevators are slow. Room is cleaned at minimal level.
I honestly don't understand how anyone could write a good review about it.

Family

10/10

Exceptional

05 Nov 2018

David

Beautiful hotel with charming staff. They found out it was our 40th wedding anniversary and put a bottle of complimentary bubbles in our room. Beautiful room, spatacular setting. Truly great stay. Thank you

6/10

Pleasant

20 Oct 2018

Kevin

Great location and good staff who want to help. Property is run down and can’t support the number of people staying (I.e. elevators)

8/10

Excellent

27 Aug 2018

Javier

Nice hotel with a beautiful room overlooking the sea

Partner

8/10

Excellent

28 Jul 2018

Verified traveler

Good breakfast and nice swimming pool area

10/10

Exceptional

09 Jun 2018

Verified traveler

Perfect location in Las Palmas

Stayed here for one week
The hotel and room was beautiful
The staff and everything are exemplary the nicest hotel I’ve ever stoped in

8/10

Excellent

15 May 2018

Thomas

Low water pressure

On the tenth floor, the water pressure was very low. This made showering difficult.

10/10

Exceptional

02 Apr 2018

Verified traveler

Nice Hotel close to the beach

Positives: Clean,service very good, working staff excellent, friendly, breakfast standard +, close beach, sandbeach very clean, every second day cleaned up the sand, Hotel closed to restaurants, bars and shops.
Negative: Room small, 3 elevators are not good programmed waiting long, Room Phone no description how it works, parking in the Hotelbasement extra pay,

All over it is a very excellent hotel with some small issues, recommended.

10/10

Exceptional

01 Apr 2018

hottie

Room overlooking beach and sea

Restaurant meal excellent, staff very helpful, Canaria cocktails fab. Lovely pool area. Hotel right on lovely beach.

8/10

Excellent

22 Mar 2018

saf

good location beach front very nice

good hotel.staf very good and very helpfull.
beach 1 mins walk but its public beach.we stayed 4 night and enjoyed overself.

8/10

Excellent

19 Mar 2018

Hans Anders B

Friendly staff , reception was using a bit long time for check inn but otherwise okay.
Clean and well function area and the balcony room hade a beautiful view over The Las Canteras beach. The breakfast hall was more like you had breakfast at jobb. And the coffee was not the best this weekend. The pool was to cold , like most Spanish hotels pools it just around 19 -20 Celcius. But otherwise the poolbar and the bar in Hall was alright and friendly staff. With a better breakfast buffe the memory would have been good.

Partner

8/10

Excellent

03 Mar 2018

Verified traveler

Great location, right at the beach. Quite wide selection for breakfast. Room quite big and clean. Staff very friendly. For a 5 star hotel you would expect the parking to be included though.

Family

8/10

Excellent

03 Feb 2018

Verified traveler

Enjoyable Stay

Enjoyable star but not 5 star more like a 4 star. Was worthwhile paying extra for the sea view. Good breakfast. Poor soundproofing as we could hear every sneeze and snort from next door bathroom.

Partner

8/10

Excellent

18 Nov 2017

Gary

One Major Problem!

There is a limited number of sunbeds by the pool. People start reserving them early and quite often not use them until the afternoon when the sun reaches the area. Extremely unfair.

2/10

Poor

14 Nov 2017

Moritz

Hotel is not \"on the beach\"

First of all in the web page it said the hotel is \"on the beach\", which is not true. There is a beach but it is not possible to reach it unless you go out through the hotel lobby, reception , go out to a street with traffic, walk to the corner, cross a boulevard (for pedestrians only), and voila, there is a beach. Obviously it is not pleasant. We had booked this hotel because we wanted to go to the beach, so it was a great disappointment. . I am writing this because it may help others who want a hotel on the beach.

Partner

10/10

Exceptional

31 Jul 2017

George

Amazing Hotel, facilities and location!

Staff were extremely friendly and knew english well, the breakfast buffet we had every morning was delicious. Facilities included very fast wifi, good sized pool and a small but decent gym area so overall was extremely happy to stay here.

The only disappointment (which was out of the hotel's control) was the building works on the hotel itself and the building next to it, which did mean during the day it was very loud and disturbing.

10/10

Exceptional

16 Jul 2017

Deborah E

Will stay there again if we go back

Really enjoyed our stay. Breakfast buffet was excellent. Our room faced the sea, and the view was spectacular. No complaints. Will stay there again if we go back.

Family

8/10

Excellent

30 Jun 2017

Vadim

Very good hotel close to beach good staff

Very good hotel with excellent location close to beach and close to public bus stop. Very good room and staff, excellent breakfast. However the hotel was under renovation and some noise during day repair work and some dirty on balcony due to repair was temporarily none- convenient. Room service is a good with acceptable prices.

8/10

Excellent

05 May 2017

Ali

Amazing

They were very nice to upgrade our room to executive suit for free (we were just lucky, but I would like to not mention the reason for this so that not everyone tries the same with them), so my review is related to that room. The hotel location is amazing, directly overlooking the beach and at the center of all attractions. We loved everything at the hotel, except that there wasn’t much choice in breakfast and it was almost the same or very similar every day.

Partner

10/10

Exceptional

07 Apr 2017

richard

Perfect location close to the beach.

Third stay in 18 months. Always a pleasant holiday, right on the beach, with a view overlooking the sea. Breakfast is fabulous and staff helpful and friendly.

8/10

Excellent

14 Mar 2017

Eileen

Good hotel very near beach.

This hotel was generally very good. The room was clean and well looked after. The bed was extremely large and very comfortable! Most of the staff were smiling and helpful with exception of the reception staff who very seemed disinterested in their guests, maybe it was because they were understaffed and under pressure but a smile would help.

Partner

10/10

Exceptional

12 Mar 2017

Verified traveler

nice hotel near nice restaurants

no complaints except that in house prices for meals & drinks were a bit high. Otherwise perfectly fine

8/10

Excellent

05 Mar 2017

Verified traveler

Very good quiet hotel close to beach &restaurants.

Great place to stay right in the centre of Las Palmas and close to to beach, restaurants and especially the bus station which gets you to all parts of the island quite reasonably so no need to hire cars!
The hotel staff were really great and the breakfast good although it was a bit of a scramble most morning with self service: good food quality.
Great to be there for Carnaval which is wicked!
Would go back again.

Partner

8/10

Excellent

01 Mar 2017

Verified traveler

Pleasant hotel and staff, goodish location

Overall a good hotel which met our needs - a comfortable base for our explorations further afield rather than the focal point of our holiday.

8/10

Excellent

01 Mar 2017

ann

Excellent position.

Hotel position couldn't be better.
Facilities very good.
Rooms clean and well maintained.

10/10

Exceptional

23 Feb 2017

Nice view\nNice hotel\n

We had a pleasant stay. We had a room with views of the sea. Room was clean and quiet. Location is great, in front of the beach.

10/10

Exceptional

18 Feb 2017

Michelle

Fantastic hotel

Perfect Location, close to bars, shops and restaurants.
Hotel staff very helpful, had a problem with wifi and staff couldn't be more helpful. Used personal computer and printer as needed to print off return boarding pass. Room cleaned and fresh towels left everyday, as were shampoos etc. Would definitely stay again.

8/10

Excellent

13 Feb 2017

Matt & Steve

Large Hotel close to Las Canteras Beach

Excellent location. Overlooking beach, a few steps from restaurants, cafes, bars, beachfront promenade.

6/10

Pleasant

12 Feb 2017

Jack

Close to Beach

Feel this hotel should be rated at 4 star instead of 5. The location is very good, however the facility and service are not up to 5 star expectations. While the room floor is clean, there are dirty marks on the walls - on one wall there are two black hand marks. Stayed in a city view room, and the street traffic is very noisy. Would suggest avoid city view room if want to have a quiet room. The hotel lifts always seem to come randomly after pressing the bottom.

8/10

Excellent

07 Feb 2017

Paul

Very well located for shops,restaurants,promenade.

The title says it all. We stayed in a room which had obviously been recently renovated and despite getting a city view we also had a lovely view over the harbour area. Only a couple of very minor points. The lifts seemed to always have one out of service and whilst the breakfast was good the staffing levels could have been better and the heat lamps over the hot food were insufficient to keep the food more than lukewarm. That said we found the staff friendly and very ready to help. I would certainly consider returning here again.

Partner

10/10

Exceptional

05 Feb 2017

Kenneth

Convinant

Great sea views

Partner

8/10

Excellent

29 Jan 2017

D & M

A Pleasant hotel, but worth 5 stars?

The hotel is clean, large, with friendly staff, and in a nice location. For this class of hotel [5 stars], however, I would have expected concierge, restaurants [a choice], and rather more frills.

Buffet breakfast was fine. But this then becomes the single evening restaurant with basic buffet-style food. No bother, we ate out every night at a variety of decent local restaurants.

After hauling in one's own suitcases, you can typically expect quite a long wait while a maximum of two reception staff deal with you. Then lug them up yourself to your room - which is pleasant enough. The three lifts work in very strange ways, and you soon learn that you can seldom go 'up' from the pool level - it being far quicker to go down to reception and back up again.

10/10

Exceptional

28 Jan 2017

Fred

Top class venue

We went in mid january and the weather was a bit cloudy, but the hotel was comfortable and friendly, with good services and breakfast.
Fridge and safe in room - excellent.

6/10

Pleasant

28 Jan 2017

Verified traveler

Nice hotel by the beach and boardwalk. Seems to be among the nicer hotels in the area.

8/10

Excellent

07 Jan 2017

Thomas

Large and comfortable hotel

Location is great. Close to the beach and if you do not like sand under your feet the hotel pool area is large and comfortable. Rooms are light with nice drapes to darken it and sleep in late. For breakfast hotel is providing a large sample of various items.

Down side is that hotel is located directly at a busy street and not soundproofed - you will be hearing the traffic, and you will sometimes overhear guests in room next door. Beds are also slightly harder than needed.

Partner

8/10

Excellent

02 Jan 2017

ruth

Great beach location

Right on beach, views over the sea, terrace with pool, lots of variety for breakfast

8/10

Excellent

19 Nov 2016

elizabeth

God

Partner

10/10

Exceptional

05 Sep 2016

Shaysta

Lovely hotel recommend sea view worth it.

Clean hotel. Nice views. Stone throw from beach. Clean swimming pool and area. Nice little gym. Good service at pool bar. Breakfast was really nice and varied. Highly recommend staying here.

Family

10/10

Exceptional

05 Sep 2016

Leanne

Very modern hotel close to the beach.

On arrival at the hotel the staff were very friendly and efficient at checking us in for the 2 nights that we were staying at the hotel.
We were provided with all of the informaiton we needed about the hotel, including where the restaurant, pool etc were located and also information regarding pool towels, the gym and breakfast the following day. I was travelling with my younger sister (both in our 20's) and we were made to feel very safe and welcome.

The rooms were very clean and modern, we were on the 10th floor (top floor) with a city view. Albeit the view was over rooftops and the port, my sister and I did not have anything to complain about as we had the sunshine on our balcony all day and also what else could you expect from a hotel we were using for a city break? We were lucky enough to have a high floor so we were able to see the ships and workings of the port which was different to the usual sea or hotel pool view.
The rooms were beautifully decorated and the pool area was clean and also modern with a great view of the beach just below.

Breakfast each day was also very nice, a large selection of food, drinks, fresh fruit and we were able to find an available table on both days.

Overall, our stay was a great one, and if returning to Las Palmas, it would be my first choice again!

Partner

8/10

Excellent

04 Sep 2016

Agoub

Room wasn't very safe for me or for my friends,

We suffered from room key, the doors where open all the time, happened with me and my friends.
Hotel must find solution for rooms key.

10/10

Exceptional

26 Aug 2016

Ross

Great hotel, lovely people, beautiful place

Las Palmas is a beautiful area, the people are very nice and there is a large amount of quality restaurants. Hotel Cristina was in a perfect location, the breakfast buffet was 10/10 and the staff were always extremely helpful. Canteras beach is next door to the hotel and is brilliant, not overcrowded and very peaceful.

8/10

Excellent

24 Aug 2016

Gillian

Good location great breakfast good service

Efficient mainly business hotel nice pool area and on beach. Left
iPad in room on checking out and went back next day when I realised it must be there and housekeeping had it. Full marks for their honesty and service.

Family

8/10

Excellent

11 Aug 2016

Verified traveler

A little large and impersonal.

Perfect spot for a beach holiday
Good breakfast buffet, great comfy bed, and good value. Rooms on the seafront must have a fab view but the outlook from ours was a bit grim, but having spent all day on the beach and all evening on the lively promenade it didn't matter.

10/10

Exceptional

04 Jun 2016

Second stay here in a year - great location!

After a fantastic stay in Oct 15 we decided to return and were not disappointed. When we booked we requested the 7th floor and were delighted to be allocated the same room. (731).
The staff were really helpful; it's very close to the beach; fantastic breakfast and a great room with a view !

10/10

Exceptional

25 May 2016

charles

Ticks all the boxes.

Perfect location between the beach and the port, this was a very impressive hotel and very comfortable, I would definitely rebook this hotel if visiting Las Palmas again.

6/10

Pleasant

10 Apr 2016

Verified traveler

Substandard for a five star hotel,
But food was cheap.

8/10

Excellent

06 Apr 2016

Jez Cook

Right on Las Canteras promenade. Very central.

With Google Maps I made a very easy journey to the front door.
I parked close by, but did not take the hotel car park as did not want to explore the one-way system!!
5* Hotel, but with no tea or coffee making facilities in the room?
Min bar very basic.
Hotel being refurbished at the moment.
A great breakfast buffet with attentive staff.

8/10

Excellent

06 Mar 2016

Verified traveler

Great breakfast. Hotel right on beach loads of restaurants nearby

6/10

Pleasant

30 Jan 2016

Baggie

Well positioned for city and promenade. Clean.

The room was spacious and clean. the staff are polite.
The breakfast buffet was adequate.
There are no drawers in the room even at the bedside, just a large wardrobe fixture with shelves.There is a disco attached to the hotel which operates 3 or 4 nights in the week until around 3-4 am. The bass beat noise is intrusive and annoying if you are on floor 1 (which is level 3 above the disco, of this 13 floors hotel.) On nights without disco the hotel is quiet.I would only return to this hotel if I was sure of a room on a much higher level.

Partner

6/10

Pleasant

30 Jan 2016

Jhndeere

Great location - average hotel

No way this can be called a 5-star hotel. It has a fantastic location, and the price I paid was reasonable for the location, but the overall quality of the hotel is what I would expect from a 3 star. They are going through a major renovation at the moment. I had a room that had a new feel to it, but the overall quality was still very low. Perhaps I just got an older room that wasn't used much. Anyway, this is my 5th stay at the hotel and I always choose it because of the location, it's near to the end of the beach section that I like. Other then that, there is no reason to choose this hotel over another one, certainly not if you think you want a 5-star experience.

8/10

Excellent

02 Jan 2016

Ashid

Great hotel in an excellent location - beach front

Family

8/10

Excellent

27 Dec 2015

Verified traveler

Nice hotel very close to the beach

The room was large with a good size bathroom. Breakfast was very good with a large choice. The location was excellent and right on the beach and in easy walking distance to many local restaurants and shops.

Family

8/10

Excellent

25 Dec 2015

Verified traveler

Great place!

3 night family city center visit, great location, very nice room size, temperature and quiet. Breakfast buffet was good quality/variety and staff friendly and helpful. Location is right on the Las Canteras boardwalk, great for walks/jogging along the beach, lots of places to eat and shop. Hotel is under renovations, dusty everywhere and poor construction details (lose door knobs/handles, sharp edges on shower floors). Internet was real weak. Elevators took forever, you might as well stay at a low floor if you don't care about the seaview, which btw is great: to either Las Canteras beach or towards the harbor. Overall good place for the price, yet not sure about the 5star classification.

Family

8/10

Excellent

16 Nov 2015

Verified traveler

Winter sun

Close to taxis, great fish restaurants

Family

8/10

Excellent

14 Nov 2015

Verified traveler

Nice hotel that was close to the beach..

Gorgeous room with a city balcony view, seating area and a HUGE super comfy king size bed.
We arrived to find cold drinks in the fridge that were left for us by the hotel staff. All the maids greeted us and were very helpful. Hotel staff didn't speak much English but they were helpful too.

The lifts were a nuisance, only 2 work out of three. No iron in the hotel room either, there's a room you can iron your clothes in but an iron in the room would have been perfect.

10/10

Exceptional

01 Nov 2015

Daiva

Very nice hotel on the beach, very city center

Very cozy hotel almost on the beach, just walking path in between. A lot of shops and restaurants around, also modern shopping center. Very good breakfast buffet, great choice of food and beverages, wonderful eating area outside.
Friendly, helpfull staff. Only Wifi in the room wasn't always

10/10

Exceptional

31 Oct 2015

Jo and Richard

Wonderful hotel on the beach

We had a fantastic stay; The room was large, clean and well equipped. Breakfast was really good - a buffet with every possible choice. The location was fantastic - right on the beach, great restaurants and bars on the doorstep too.
We had a sea view balcony room on the 7th floor which was well worth the small supplement per night. Although there were renovations happening (lifts being replaced) this did not affect our stay and staff ensured that it was not an inconvenience to guests. We look forward to returning again soon.

6/10

Pleasant

29 Oct 2015

Verified traveler

YES, VERY CLOSE TO BEACH WITH BALCONY OVERLOOKING

NOTABLY THE RESTAURANT WHICH WAS ALL LOCKED UP.WE THOUGHT THAT THE LIFTS COULD BE IMPROVED. THEY WERE OUT OF SERVICE FOR MAINTENANCE ON SEVERAL OCCASIONS.THE HOTEL WAS BEING REFURBISHED OR REPAIRED IN SEVERAL AREAS

8/10

Excellent

28 Oct 2015

Dave

Excellent location

Comfortable hotel right on beach front with diversity of restaurants on doorstep.

10/10

Exceptional

03 Oct 2015

Verified traveler

lovely stay

Lovely hotel. Would definately stay there again. The way the lift works is a bit weird so sometimes it's quite a long wait for it especially from the 'p' (pool/breakfast) floor. Fantastic location too!

Partner

6/10

Pleasant

30 Sep 2015

GINA

Not a 4 - 5 start hotel ...

I was hoping for Wow factor during my stay. Unfortunately, the hotel is under renovations, and it is not nice to hear banging noises and see construction ongoing. Secondly, the room was clean, the view was nice, but I was on the third floor, and had to change rooms to find a stable internet connection. The room had two twin beds which were extremely soft and made for an unpleasant sleep. The upside is the breakfast was great!