Name: Extended Stay America Washington Dc Gaithersburg S
Address: 201 Professional Dr, Gaithersburg, 20879, US

10/10

Exceptional

30 Jul 2026

danyce

I always stay at this hotel because the staff are personable and have excellent customer service skills

6/10

Pleasant

24 Jul 2026

Lisa

Shower didn't work.
Elevator didn't work.
Breakfast was sparse.

10/10

Exceptional

24 Jul 2026

danyce

Staff is always helpful

10/10

Exceptional

19 Jul 2026

Keith

Clean room great staff

Family

10/10

Exceptional

19 Jul 2026

john

Love this place

8/10

Excellent

17 Jul 2026

Matthew

N/A

Partner

10/10

Exceptional

15 Jul 2026

john

Love it here !!!!!!!!!!!!!!

8/10

Excellent

08 Jul 2026

Matthew

.

Partner

4/10

Poor

01 Jul 2026

Seth

Room had a musty odor. Bathroom too small. Kitchen was in rough shape. Elevator broken. Stains on the carpet floors. TV was low to the ground and hard to watch from bed. Hallways smelled like smoke. Generally old and depressed building.

Family_with_children

4/10

Poor

29 Jun 2026

Kevin

Don't use 3rd partie booking suites they won't hold your room and will not update you until your on site.

6/10

Pleasant

23 Jun 2026

Arun

Bad odor in room; outdated furniture; coffee with no creamer or milk. Only sweetened coffemate for whitener.

Family

6/10

Pleasant

21 Jun 2026

GENE

Hotel smelt like weed rooms where ok definitely would not stay again

Friends_and_family Family

10/10

Exceptional

19 Jun 2026

Andrew

It was great the staff was great I would definitely stay here again

Business

6/10

Pleasant

29 May 2026

Tonya

Staff was helpful and very polite.

10/10

Exceptional

23 May 2026

James

.

10/10

Exceptional

29 Apr 2026

Bryan

Great hotel. Full kitchen and the beds are very comfortable.

Partner

10/10

Exceptional

26 Apr 2026

Bryan

Helpful and friendly staff. Clean rooms, nice, calm, and quiet. I highly recommend this hotel if you need a long term stay in a pinch!

Partner

10/10

Exceptional

09 Apr 2026

CYNTHIA

Unfortunately, this day, the water was shut off, and I was unable to take a shower or even drink water from the tap the next morning. It was extremely inconvenient.

4/10

Poor

07 Apr 2026

Jonathan

Rooms have a very strange, overwhelming smell. Room rates jump every week, no cleaning, fresh towels or linens were offered in the three weeks I stayed there. Extremely sketchy people hanging out outside all hours of the day and night. Not worth the money when there’s a nicer studio 6 right next door that’s cheaper and cleaner.

Self

2/10

Poor

06 Apr 2026

Jonathan

The room had a weird smell, and the smoke detector would go off when you cook. No cleaning services offered in the 3 weeks I was there and weekly rates kept going up.

Self

2/10

Poor

03 Apr 2026

Pollyanna Denise

I had bites all over my legs after our stay 😭😭😭

Family_with_children

10/10

Exceptional

22 Feb 2026

Jorge

The room was clean

Partner

4/10

Poor

31 Dec 2025

Natalya

Its run down and dirty it was okay for 1 night stay

Self

10/10

Exceptional

16 Dec 2025

Xavier

Very friendly start.

Self

2/10

Poor

24 Nov 2025

Latasha

The rooms had bugs and rodents. I had to be moved 3 times with no discount… I have never been to a hotel and felt like this… I really deserve a refund on my room.

Business Family

6/10

Pleasant

10 Oct 2025

Amir

Okay

Self

6/10

Pleasant

27 Aug 2025

Michael

Ok

Leisure Family

10/10

Exceptional

26 Aug 2025

Cyndie

Enjoyed my time there

4/10

Poor

30 Jul 2025

Lori

I chose this hotel as a halfway point for our trip. The area where the hotel is located is nice. The hotel room and hallways were extremely dated, dirty ahd smelled bad. The bed was uncomfortable. The grab and go breakfast was coffee and a Nutrigrain bar. We were very disappointed in our stay and do not recommend this hotel to anyone.

10/10

Exceptional

20 Jul 2025

Marvin

Was very quiet

Leisure Self

2/10

Poor

20 Jul 2025

Kevin

No available. Wasn't notified until I arrived at hotel

4/10

Poor

20 Jul 2025

Sharon

Location in the middle of office park. You can’t walk to anything. Hotel corridors are dirty. Lighting poor all over. Nutagrain is not a grab and go breakfast. No decaf coffee. Hallways smelled like marijuana and so did our room. For a non smoking hotel that is poor.

Leisure Family

2/10

Poor

14 Jul 2025

pamela

This property at 201 Professional Dr. was old musty and had a strong smoke smell. Furniture was old and worn. Carpet stains, burn holes and smelly. Person at front desk was unprofessional. No apparent dress code. We booked for 3 nights, but only stayed 1 night. There is another new property at 205 Professional Dr. right next door. But, online they both appear to have the same address. Be sure to ask for the newer property. Im sure it must be better.

Business_and_leisure Family

10/10

Exceptional

02 Jul 2025

Estime

Very good

Business Family

8/10

Excellent

27 Jun 2025

Sheri

Spacious rooms.

Leisure Family

2/10

Poor

26 Jun 2025

Eboni

cigarette holes in carpet, people outside, loud, mold.

Leisure Self

2/10

Poor

24 Jun 2025

Shannon

From the time you stepped into the building there was an odor. Load music being played until well after midnight. The room had dead roaches in drawers and cabinets. Live roaches crawling around. The room was not adequate supplies with towels.

The frig however seemed very clean.

Leisure Family

4/10

Poor

23 Jun 2025

Erika

A dump

This place was very run down. Looked like they got the furniture from Goodwill, it was dirty and looked like it was falling apart!!!

Friends_and_family Family

10/10

Exceptional

21 Jun 2025

Estime

Very nice I like here

Business

10/10

Exceptional

20 Jun 2025

Estime

Very nice

Business

4/10

Poor

20 Jun 2025

Peggy

BUYER BEWARE! This place is seriously rundown.
- Wood laminate floor - no carpeting.
- You have to ask for ALL kitchen appliances, including coffee maker, dishes, cups - EVERYTHING.
- Housekeeping is $10 extra per service.
- Free WIFI without internet - what is that???
- Not one extra pillow in the entire hotel!
- Check out my picture of the included breakfast - coffee runs out within an hour of opening.

Leisure Partner

10/10

Exceptional

14 Jun 2025

Estime

100/100

Business

6/10

Pleasant

14 Jun 2025

Tamiko

I didn’t experience anything in the property other than sleep in the bed.

Business Self

6/10

Pleasant

04 Jun 2025

Rebekah

has all the basics and nothing more. good for a short trip but if you want breakfast, pool, gym, etc. i would go to a better hotel in the area

Business_and_leisure Family

10/10

Exceptional

03 Jun 2025

Jason

Extended Yay!

Had a great Stay! One of the nicer Extended Stays I have stayed at. The rooms are not cramped like others I’ve been to. They were clean and everything was in working order. The staff were super friendly and very attentive. I especially liked Hawa at the front desk-she was very responsive when I needed a new key.

I would stay here again the next time I pass through.

Partner

4/10

Poor

14 May 2025

Eric

Seemed like such a hassle to get basic things such as toilet paper. Never stay here again. Leak that made the whole place smell like mildew.

Leisure Family

6/10

Pleasant

12 May 2025

Verified traveler

Don’t stay too long

Room smelled very strange. Shower worked weird. Doors didn’t close, some couldn’t, and there were only 2-3 open outlets available

Business

6/10

Pleasant

11 May 2025

piotr

Below average conditions. Room needs some updating and thorough cleaning.

Business

8/10

Excellent

01 May 2025

Ian

Nice size room

Leisure Family

10/10

Exceptional

25 Apr 2025

aung

Great

10/10

Exceptional

23 Apr 2025

Fiona

Everything….

10/10

Exceptional

08 Apr 2025

Pizza

Good

10/10

Exceptional

03 Apr 2025

Christina

Clean, check in was easy.

2/10

Poor

04 Feb 2025

Susan

Trash in the parking lot. You have to request utensils and dishes. No in room coffee. No carpeting/ Cheap old blanket.. Uncomfortable bed. Pillows felt like concrete.

Leisure Partner

6/10

Pleasant

12 Jan 2025

David

It is an okay place to stay for a day when no where else is available. The area received a storm nearly a week ago and the parking lot, sidewalks needed to be cleared of snow. Lack of parking and it was pretty unsafe to walk around the property, even just from you car to the front door. Rooms were basic and okay.

Self

10/10

Exceptional

30 Dec 2024

BIRHAN

Clean and quiet place

Leisure Family

10/10

Exceptional

26 Dec 2024

Alaa

Nice

10/10

Exceptional

25 Dec 2024

Kritik

It's a nice play to stay in for a night or two

Leisure Self

2/10

Poor

07 Dec 2024

Susan

This property was so run down that even though I’d already paid for the room we left and got a room at the Hampton Inn and Suites in the same town. This was expensive, but I wasn’t going to sleep in this hotel — I’d be worried about bedbugs all night.

Leisure Family

10/10

Exceptional

24 Nov 2024

Jessica

Had probably 1 of the best nights of sleep in a hotel. Very quiet. Bathroom needs some maintenance. The shower was good.

Leisure Family

4/10

Poor

08 Nov 2024

Keith

Never again

Very old and dirty conditions and felt like I was part of a rehab center.

Self

6/10

Pleasant

06 Oct 2024

Callen

I am trying to keep in mind that most people who are in the hotel likely live there and are not just visiting for the weekend like my bf and I were for our trip...but the upstairs unit was loud, woke us up at 4:30am on Saturday and 3am on Sunday due to loud footsteps that seemed to be going in circles. You could also hear their shower/toilet running. People seemed to run down the halls. The toilet in our unit seemed like it was not completely stable, when you sit down and then get up it would shift and bang into the wall. The sink had some sort of marker stains or something. Ceiling above our shower had obvious signs of water damage. The grab and go breakfast, while grateful to have it and again trying to remember a good amount of people live there and probably make their own food, it was kind of lackluster. The muffins were quite small, the coffee was very bland and gross honestly. But it was fine for just a small snack before I headed out. The surrounding area was good, had lots of food variety nearby.

Leisure Partner

6/10

Pleasant

22 Jul 2024

Robin

On a positive note, the hotel staff was pleasant, the beds were comfortable, and the location was good/quiet. However, the overall vibe was generally just sad. The rooms looked like a lot of corners had been cut when it came to repairs. For example, the room door didn’t fully close, and had an odd rubber pad around the doorframe as a fix of some sort. There were also a lot of dents in the door. The sink water was consistently grey. The bathroom was full of very obvious holes that had been patched over and painted with different colored paint. There was uneven and excessive grouting around the countertop (to hold it all in place?). The shower itself didn’t really function well (the faucet was very dated - and there wasn’t a good supply of hot water). The “free breakfast” was a couple of nutrigrain bars and muffins, and some oatmeal packs. Didn’t feel unsafe, but had a sense it was used mainly for transitional housing. I’m not generally picky when I travel, but I wouldn’t book here again.

Leisure Family

2/10

Poor

14 Jul 2024

Veron

Tye property needs an upgrade and so are the furnitures. It smells bad and there are 2 different properties. Good forcone night. Also toilet paper is given out when you ask fir it as well as towels. Breakfast is grab and go. Close to walking and lots of food places.

Leisure Family

6/10

Pleasant

22 Jun 2024

GRACE

Thanks

4/10

Poor

17 Jun 2024

Jeffrey R

Front desk staff would not allow checkout 24 hours early after an emergency necessitated our early departure.

Leisure Family

10/10

Exceptional

15 Jun 2024

Betty

Great property

8/10

Excellent

14 Jun 2024

Hallie

Basic hotel. No frills but clean and quiet

Leisure Self

2/10

Poor

09 Jun 2024

Martha

Poor cleaning

Poor cleaning, bad smell, I stayed before in others Extended stay and they are much better, work on cleaning and maintenance of the place.

Friends_and_family Family

10/10

Exceptional

04 Jun 2024

Oscar

Good

Business Self

4/10

Poor

26 May 2024

Katya

NA

Leisure Family_with_children

2/10

Poor

16 May 2024

Stephen

Never go here!!!

Worst service ever. They have bed bugs and we left and they would not refund my money

Friends_and_family Family

6/10

Pleasant

07 May 2024

Verified traveler

Nope...Don't do it

The staff at check in was very friendly, but I booked 3 rooms and ended up only having two. Each of the rooms were in the adult's name that was staying in the room. I ended up losing out on over $145, because it had to be in a different name for each room. Hoping hotels.com will reimburse for this. As for the hotel, not recommended. we were on the second floor and it reeked of marijuana, as well as the staff that checked us in. The \"grab and Go\" breakfast consisted of coffee....not even good coffee.

Friends_and_family Family

2/10

Poor

07 May 2024

Wesley

It was extremely unsafe. My girlfriend and i were approached by a person who seemed very unwell. He was screaming and shouting at the hotel clerk while we were trying to check in. Then he started telling us that \" this place is dangerous\" i was more concerned of him. We decided to check in and i asked to be on a floor far away from him. When we got to our room, we noticed that the room wasn't cleaned from the previous guest. It was a non smoking room. Yet smelled like smoke. We immediately lefted. Then i asked for a refund. So at 7pm we went to a better hotel but unfortunately paid more since it was at the last minute. I wouldn't recommend going here. Its scary 😨

Business_and_leisure Partner

2/10

Poor

06 May 2024

Tammy

Don’t EVER go here.

When we walked in the room it smelled like someone had slept in their clothes for an entire week. It reeked! The towels had black spots on them and the “grab and go” breakfast that was supposed to start at 6:30 am was absolutely nothing but warm coffee. It was a horrible place and we had rented 3 rooms! The other two rooms we just as unacceptable, as the tub was dirty and there was a sticky substance on the counters in the kitchenette. Seems it’s more of a shelter than a hotel

Friends_and_family Family

10/10

Exceptional

02 May 2024

Manuel

Nice and quiet place for stay and rest.

Business_and_leisure Family

10/10

Exceptional

29 Apr 2024

Manuel

Great place to stay, very quiet area I rest like a baby

Business_and_leisure Self

10/10

Exceptional

25 Apr 2024

Wilhelm

Friendly, easy parking.

Business_and_leisure Self

4/10

Poor

26 Mar 2024

Verified traveler

Never Again

Heavy smell of marijuana and cigarette smoke. Lots of people milling outside and in the halls. Two pitbulls in the room across the hall.

Friends_and_family Family

2/10

Poor

24 Mar 2024

Charles

My car gave trouble during a drive from Florida to Maine and was left today for repairs in Rockville, MD In error, I left my wallet in the car when given a loaner for overnight use. Using PayPal, I ordered a motel room, only to be refused entry tonight because I could not present photo ID. This has led to great hardship. I must now fight with Expedia for a refund.

Business_and_leisure Self

10/10

Exceptional

10 Feb 2024

Erik

Nice and friendly

Business Partner

8/10

Excellent

07 Feb 2024

Karen

Quite good but some trouble with water pressure in shower...it worked but only a gentle spray. Very quiet upstairs where we were on the third floor. Kitchen was great. Bring dish detergent! Otherwise everything provided and we were not asked to return for sanitation. They did that job when we left. Overall quite good for low price. Dont count on the breakfadt for much. Just granola bar or muffin. Friendly, helpful staff.

Friends_and_family Family

8/10

Excellent

05 Feb 2024

Melchizedek

The overall experience was good but few issues with service especially in regard to customer service was not good.

I had to request service for house keeping for my room several times and sometime days before the service was done.

Management need to train or retrain the staff on good practices in customer service.

Mr Kush was not attentive to requests i made drugged his feet in most of whatever needed to be done.

Ms Brianna was excellent , made feel good and enjoy our stay at the hotel. Was very attentive to our needs whenever called upon.

Thank you Brianna!

Business_and_leisure Family

10/10

Exceptional

03 Feb 2024

Daniel

The staff was excellent. The room was functional and served its purpose as I was between cities and needed a studio apartment with Internet, a refrigerator, microwave, and sink. Perfect.
If I am in need again, I will choose Extended Stay America.

Leisure Self

10/10

Exceptional

08 Jan 2024

Melchizedek

Overall condition of the property and management is good

Business_and_leisure Family

10/10

Exceptional

24 Dec 2023

Willie

Early December Trip

The stay was nice and quiet.

Business

4/10

Poor

08 Dec 2023

Verified traveler

Will never stay at Extended Stay again. Anywhere!

Dirty worn out room. Sheets so wrinkled I wasn't sure if they'd been washed. No shower pressure. I made this reservation for my friend and myself. Was SO embarrassed with what I reserved.

Friends_and_family Friends

2/10

Poor

28 Oct 2023

Lisa

I stayed at 3 different hotels in the area at similar price points all in one week. This was run down, patched holes, smelled. The grab and go breakfast ran out and had no coffee!

6/10

Pleasant

12 Oct 2023

Ananta

Room not so clean, bed sheet, blanket looked dirty. Not going to stay in that hotel again.

Leisure Family

6/10

Pleasant

28 Sep 2023

Alex

None

Leisure Family

8/10

Excellent

29 Jul 2023

Gregory

A fair hotel for the price paid

Leisure Self

2/10

Poor

18 Jul 2023

Samuel

Older property, unclean

Leisure Family

4/10

Poor

18 Jul 2023

Carole

Would not recommend

2/10

Poor

18 Jul 2023

Peter

Room was dirty, staff rude, all night partying. Major drug activity.

Leisure Family

4/10

Poor

13 Jul 2023

MINHONG

We checked in at midnight , there is not our reservations record, i called Expedia no one answered the phone , we expect Expedia provide emergency phone number in future , we stayed three night, no one cleaned the room ,change towel and

4/10

Poor

19 Jun 2023

Patrick

It's an unsafe dump. No breakfast. No english speaking staff. Drunk homeless guy in the stair well drinking a case of Bud.

Business_and_leisure Family

10/10

Exceptional

18 Jun 2023

Walt Ward

Clean room. Need rooms updated.

2/10

Poor

18 Jun 2023

Teresa

The whole place was filthy. Found bacon and pancakes ( moldy) in microwave, floors filthy, I wiped up some spots with a towel it was black when I finished. Parking lot dirty, trash pushed into weeds. Unsavory people hanging out in parking lot drinking beer.

Leisure Family

4/10

Poor

01 Jun 2023

Verified traveler

They claim they have breakfast but it's just a coffee and tea with no creamer!

Friends_and_family Friends

4/10

Poor

21 May 2023

Jean

Smelled like weed, scratched furniture, stained ceilings, hair in tub, no hot water for the oatmeal breakfast