Name: Sleep Inn Rockville
Address: 2 Research Ct., Rockville, 20850, US

6/10

Pleasant

18 Jul 2026

Blanca

Not the best as pictures describe it… there was a strong wet smell in the hallway, the breakfast was very plain, the pool not taken care of and the front desk was not very helpful with times of it.

Family_with_children

4/10

Poor

15 Jul 2026

Cindra

I did not like the ants nor the dripping toilet

8/10

Excellent

13 Jul 2026

John

Comfortable and clean. Demerits only for lack of hand towels, which is unusual in all but the very cheapest motels, and a shower stall that dripped and leaked on the floor. Breakfast was above average.

Partner

2/10

Poor

13 Jul 2026

Jamal

Toilet broke bathroom door broke sheets dirty Ceiling was leaking pools was dirty and my kid cut they foot on something pointy in the pool

Partner

4/10

Poor

09 Jul 2026

Jennifer

Rooms were very old and unkept. The lock system wasn't working and you needed to be escorted to your room but they never asked to check ID before they brought you up to whatever room you asked to go to. The smell in the hallways was unbearable at times. The air conditioning would squeek all night.

Friends_and_family Family

6/10

Pleasant

06 Jul 2026

Gabriel

.

Family_with_children

6/10

Pleasant

05 Jul 2026

Randall

The breakfast was cold. Very small amount of ice available.

Family_with_children

2/10

Poor

26 Jun 2026

Christina

Upon arriving to check into our room, we were told that the hotel was overbooked and they did not have a room for us. We made our reservation weeks in advance, so we were confused. The girl at the front desk handed us a sheet of paper and told us that we would be able to get a room next-door at the Ramada Inn at no additional charge. We already had all of our bags with us and had to load up the car again and drive next-door. Upon arriving at the Ramada Inn, we were given a key to a room. When we entered the room, we immediately smelled marijuana and cigarette smoke. We went back downstairs and requested a new room. We were given a new set of keys to a new room. We also asked about our free breakfast that we were supposed to receive at the sleep in and told that we could walk next-door in the morning to receive that.

6/10

Pleasant

26 Jun 2026

Dory

Property needs an update. Had an actual life guard, which is nice, but no towels left for use. Reasonable price for the area and met our needs.

Family_with_children

2/10

Poor

22 Jun 2026

Amy

Everything was

4/10

Poor

22 Jun 2026

Maolin

It was a last minute trip and just a one night stay but to start off once we walked into to the lobby there was a smell that was not pleasant. Checkin process was quick and easy . Room keys were not available was told system was down. The front desk staff had to walk each quest to their rooms to open door ,every time ! Room phone wasn’t working . Rooms need updating, fresh paint and new rugs . No microwave in room.Website says shuttle service which is a lie. They did have hot breakfast available , we chose to leave early and eat outside.

Friends_and_family Family

4/10

Poor

22 Jun 2026

Sandra

Nothing was good about the stay except for the price..i guess thats why its cheaper. One wrag for 4 people, small beds, dirty walls, half used shampoo, bad water pressure, breakfast although free not good at all. You get what you pay cheaper for.

6/10

Pleasant

22 Jun 2026

Dylan

Room was very clean and nice. The staff were very nice and helpful, as well. We just did not feel great with no deadbolt on our door or functional room key, we had to have the master key open our room.

Friends_and_family Family

4/10

Poor

21 Jun 2026

Chumbeh Therese

Room was dusty and everything looks old, phone doesn’t work.
Very limited towels and pillows. Sheets are old and dirty

Partner

4/10

Poor

21 Jun 2026

Amber

I would first like to say the 2 stars has nothing to do with the staff because I actually think those two young women who worked the front desk did the best they could and were wonderful given the circumstances. They deserve a raise after dealing with a motel that had no working keys. Every single time a guest had to go into their room they’d have to let you in with a master key. So yes you’d stand there waiting if there are people before you to go into their room. My next gripe is we had 2 rooms, 6 guests. Each room had 2 towels and 1 washcloth. When I asked for more I was told they didn’t have any until the next day. Whattttt kind of place has NO room keys or enough towels, wash cloths for their guests. I do not recommend and I felt bad for the poor girls who had to deal with this on a busy weekend. Shame on Sleep Inn, those girls were constantly running the 2 days I was there. Lastly the breakfast was terrible.

Family_with_children

2/10

Poor

21 Jun 2026

Charles

Hotel was overbooked and they did not honor our reservation. They did book us at the Ramada next door, which was average at best.

Family

2/10

Poor

21 Jun 2026

Eirene

We did not end up staying for our stay. The rooms were so stinky and just had an ick about them. We ended up cancelling our stay and finding a new hotel.

Family_with_children

2/10

Poor

04 Jun 2026

Luis

Rat traps in some rooms. Also when I checked in end of May 2026 they had no room key cards and the staff had to manually open your door not knowing if that’s really your room or not. Very unsafe

Partner

2/10

Poor

31 May 2026

Shahriar

The door lock did not work got charged with wrong credit card

Family_with_children

4/10

Poor

30 May 2026

Willard

When we arrived we discovered that their key card system did not work. We had to get someone from the front desk to let us in. Often times there was no one at the front desk and we had a wait. Also the water did not get hot, it only got lukewarm. We complained and they sent a maintenance man who checked it and said they lower the temperature during summer months. This was May and cold and rainy. Will not stay here again.

Partner

6/10

Pleasant

29 May 2026

Marcel

Bien

10/10

Exceptional

25 May 2026

Jared

Clean hotel. Have stayed here before and would again.

2/10

Poor

21 May 2026

Dan

Dear Management,

I am writing to express my disappointment and frustration regarding my recent stay at the Sleep Inn in Rockville. Unfortunately, my experience did not meet reasonable expectations for comfort or customer service.

During my stay, the room key cards repeatedly did not work, causing unnecessary inconvenience and difficulty accessing my room. On multiple occasions, I had to search for someone from the front desk because staff were often not available at the desk when assistance was needed.

Additionally, I experienced significant difficulty contacting the front desk by phone. I had to call approximately 12 times before receiving an answer, which was very frustrating when I needed assistance.

Due to these issues and the lack of proper accommodations and responsiveness, I am requesting consideration for compensation, whether in the form of a refund, discount, reward points, or another appropriate resolution for the inconvenience I experienced.

I would appreciate a prompt response regarding this matter and hope we can resolve this fairly.

Sincerely,
Bradford Woodridge

Partner

10/10

Exceptional

18 May 2026

Sandra

Everything was excellent. Was disappointed that the outdoor pool was closed until Memorial day.

Friends_and_family Friends

4/10

Poor

16 May 2026

Ana Argelia

Terrible smell of tobacco in the hallways and the room; no key for the door; the receptionist opened the door during my stay; the pillow and mattress were uncomfortable and old; bathroom issues.

Self

2/10

Poor

09 May 2026

Navonk

Bad smells

Friends

4/10

Poor

02 May 2026

Simegnish G

I did not like it because they didn’t even have enough towel for us. The Customer Service is a little poor. Also the smell of the hallway horrible

Family_with_children

10/10

Exceptional

19 Apr 2026

Barry

Overall was good!

Partner

2/10

Poor

06 Apr 2026

Eric

Very dirty, door handle on shower wasn’t properly placed on and kept falling off when we gently opened it. Smelled like cigarettes everywhere even though most of it is nonsmoking. A lady out front stopped me saying “sir you don’t wanna keep your baby here, there’s rats” man at front checked us in with no questions so my wrong card got charged. When I checked out the next morning the front desk lady was on her phone talking to someone that wasn’t working sounded like a friend and just stared at me waiting for me to say something is was of holding her call. WILL NOT stay here again.

Friends_and_family Family

6/10

Pleasant

03 Apr 2026

Holly

The hotel room needed some maintenance and care. The sink faucet was completely loose, exposing the faucet cutout on the sink by a half-inch, so I had to be careful not to let water hit there and fall to the carpet below (which already had a big stain). The drain was also extremely slow, which was manageable for a one person stay, but would have been unusable with multiple people using the sink. The shower floor was slightly sloped and bumpy underneath, which would be difficult for someone with balance issues. It usually took many times (up to 8 swipes) for the key card door reader to work. After replacing the key cards twice, I realized that it was the likely just the door reader that was old. Finally housekeeping forgot to vacuum a section in the middle of the floor that had a big smooshed cracker or something on it. But the breakfast was great!

Self

6/10

Pleasant

30 Mar 2026

Amy

Bed and surfaces were clean. Staff replenished breakfast. Air conditioner worked well. Sink drain was clogged, shower facet was old, handle on shower was broken, toilet seat was loose, and carpet needed replacing.

Partner

10/10

Exceptional

23 Mar 2026

Jermaine

No laundry.

10/10

Exceptional

03 Mar 2026

Werner

Great value for the money

Self

10/10

Exceptional

17 Feb 2026

Edgard

Comfortable, price $80 x night

8/10

Excellent

12 Feb 2026

Verified traveler

The room was clean and spacious. I would’ve given it 5 stars if the room had a microwave and more available towels and wash cloths.

Friends_and_family Family

2/10

Poor

09 Feb 2026

Marylin

Awful I would not my recommend this hotel to nobody. Seems like the previous guess before me had a dog with them because there was hair everywhere!!! And the cleaning staff did not bother cleaning it properly as they should. They didn’t even do my bed for any of the 3 days I stayed

4/10

Poor

08 Feb 2026

Angela

Very limited on their linens, when asked for more they said they didn’t have any at the time?! Room above us was extremely loud at all hours of the day and night. Went to the front office and said something yet nothing was done. Breakfast was meh. Not hot had to heat it in microwave. Waffles were good. No very friendly staff. Not recommended.

Friends_and_family Friends

6/10

Pleasant

02 Feb 2026

John

More towels in the room, remote that works

4/10

Poor

24 Jan 2026

Lawrence

Not enough towels. Poor response

10/10

Exceptional

20 Jan 2026

John

Good value for the money.

2/10

Poor

19 Jan 2026

Emrul

Very unclean

10/10

Exceptional

14 Jan 2026

Illian

Staff was very nice and the room was clean .
Great price for the location

10/10

Exceptional

20 Dec 2025

William

My stay Rockville inn was great.

Self

6/10

Pleasant

08 Dec 2025

Christal

There was only 1 towel in the room, no hand soap to wash hands, and it was noisy all night.

Business_and_leisure Friends

2/10

Poor

05 Dec 2025

Krzysztof

No soap, no body wash, no drinking hot water.

Friends_and_family Family

6/10

Pleasant

03 Dec 2025

Robert

clean room, good breakfast, nice staff, room heater was good. However, no clock radio, no soap, no face towels.

Business

2/10

Poor

03 Dec 2025

Jesse

They have mice and roaches. Round need deep cleaning

Friends_and_family Family

6/10

Pleasant

02 Dec 2025

Sarah

One night stay. Very basic room. Wash rag had what appeared to be caked on stool. Breakfast was fine. Wouldn’t stay again.

Friends_and_family Family

4/10

Poor

29 Nov 2025

Megan

Phone was dead. No maid service. Light ballasts going bad. Had to ask for shampoo and soap. Only one bath towel and no mat. Breakfast was just OK.

Leisure Family_with_children

8/10

Excellent

17 Nov 2025

George

Clean and quiet.

Leisure Self

6/10

Pleasant

10 Nov 2025

Kim

Contrary to some recent reviews, my room had NO mice, cockroaches, or bedbugs. However, the floor under the head of the bed had pieces of snack food, wrappers, and other debris. The rest of the room was clean enough, and everything was functional and maintained, except the coffee maker was missing the basket that holds the coffee. I got coffee from the lobby, but had none to wake up with. I had to ask the front desk for a bar of soap and a washcloth. The housekeepers do during your stay, but clean the room after you check out. I guess you can’t expect too much at a hotel that has a cheap rate. Overall it was good enough.

Business Self

10/10

Exceptional

10 Nov 2025

Koye

That was excellent

Self

10/10

Exceptional

08 Nov 2025

Michael p

Didn't have breakfast. Otherwise the Hotel was welcoming. Room was good. Desk personnel were expecting me and I was checked in within 5 minutes. I will stay there next time I'm in the area.

8/10

Excellent

28 Oct 2025

Maxance Huguette

Yes

Business_and_leisure Partner

4/10

Poor

28 Oct 2025

Kent

We had a leaking toilet in our first room. We moved to another room. The TV in that room didn't work. There was not bath mat in either room.

Partner

8/10

Excellent

26 Oct 2025

Kelvin

Thanx!

Yes it was very fresh an tasteful and the AC worked just fine I couldn't tell any problems during my stay.

Self

2/10

Poor

26 Oct 2025

William

The room smelled bad. Didn’t look clean. We supposed to stay for 2 nights, unfortunately I found a bed bug on the next day.

Partner

6/10

Pleasant

25 Oct 2025

Nancy

They did not clean the room we were there for three days
no clean towels asked for them but did not get any trash was not removed

Business_and_leisure Friends

4/10

Poor

23 Oct 2025

Bridgette

This stay was a mixed bag. Generally, upon first impression, the room seemed clean and everything seemed to be in working order. I liked the way the room was decorated.

The bed wasn't quite as comfortable as it looked. The pictures on hotel.com show 4 pillows on each of the two double beds and in my room one of the beds only had 2 pillows. Then I discovered the next morning that the faucet for the sink wasn't attached correctly. It worked fine but was loose and wobbly.

In the shower, the floor was very slick. The shower was oval shaped. The faucet was at one end of the oval and the grab bar was at the other end of the oval. This placement of the grab bar made it nearly useless. In my opinion, that shower is just an accident waiting to happen. There was one tiny shelf to hold your bar of soap, and a bottle of shampoo and conditioner. This tiny shelf was too small to hold all three of these things. There was absolutely no place to put a washcloth. There was no shower mat, so I had to use a hand towel as a shower mat.

On my last full day, I discovered there was a pile of black mold on the floor under the sink which I hadn't noticed before. That wasy deal breaker. I won't be going back.

There's more I could share but I'm almost out of characters

Self

2/10

Poor

22 Oct 2025

Sareem

Bedbugs. There were bed bugs in room 203.

4/10

Poor

21 Oct 2025

Gaetano

I was awakened in the night by a rustling sound...I grabbed my phone and turned the light on to find a mouse on the desk trying to get in a bag of pretzels I had..Needless to say I grabbed my belongings and drove home..Apparently there's a rodent infestation that need to be taken care of here..

Business

10/10

Exceptional

20 Oct 2025

Thomas

They’re nice there people to help they help every customers when I see it so they’re nice thank you for so much for your hospitality

8/10

Excellent

19 Oct 2025

Khalid

It was well

6/10

Pleasant

13 Oct 2025

Abigail

No fitness center at the Sleep Inn. You have to walk to the neighboring hotel to use their very limited and old equipment. Room is tiny. Mouse traps in the room. Walls are paper thin and you can hear everything in adjacent rooms, halls, and outside.

Leisure Family_with_children

2/10

Poor

12 Oct 2025

salome

Usless staff,running rats at room

8/10

Excellent

07 Oct 2025

Katherine

Staff was friendly, the bed comfortable.

Good stay overall!

Leisure Family

8/10

Excellent

03 Oct 2025

Carrie

Safe, quiet, and affordable.

6/10

Pleasant

02 Oct 2025

Joseph

Mouse
No one at check in desk

4/10

Poor

29 Sep 2025

kola

The back door was not locked at night. The carpet hallway and room are dirty, despite being brown color still showing dirtiness:could be seen. Television is old at room and at the lounge area. lounge seat are so dirty we cannot sit on it. It needs some tlc. and spider at the breakfast area.

Leisure Family

2/10

Poor

28 Sep 2025

Bin

It's a terrible experience because this is my first time have a mouse live with me in a room of inn/hotel. In the middle night mouse/mise kept running around on the TV table and even nibbling at the coffee bags the hotel had provided. These sounds woke us up and made it difficult for us to sleep, fearing it would crawl into our bed. Unaware of how many mice there were, we were hesitant to get out of bed and close our suitcases and other luggage. Next morning we checked the room found there was a mousetrap in the corner of the room and coffee bag chewed by rats, I think the hotel knew there was a rat in the room but they didn't bother to tell us. we complained to the front desk, the guy said you booked at Expedia so you should discuss with Expedia, I didn't what I should say because my English isn't good enough, I think it could be the point she thought. Fortunately, my son study at this city, when he called Expedia, they call this inn immediately, but no one responded the phone. Expedia stuff suggested us directly contact with this inn. Then we drive to this inn and my son discussed with the front desk, she asked us did you call Expedia, we said Expedia got our report and called you but no one response, she had no choice but to refund us the money.

Leisure Family

2/10

Poor

28 Sep 2025

Stephen

Bed sheets had blood splatters on the told front desk handed me a sheet

Leisure Self

8/10

Excellent

26 Sep 2025

Brendan

Ok

Business

4/10

Poor

18 Sep 2025

Nicholas

The reviews you will see online are generally accurate. In no particular order: One towel, no room service, cracking plaster throughout building, unsecured/broken side doors, shower door doesn't fully close, running toilet, slow responding air conditioning (likely needs exterior cleaning to remove years of particulate buildup). Overall, I think the statement \"deferred maintenance\" sums up every issue with this facility, and at this point I'm not sure the amount of time and money to bring the facility up to good quality is something the owners care about or may even be capable of doing (spiral of lower nightly cost and lower money to perform needed maintenance). Its likely some of this may even predate the current owners if the business was ever sold at some point given the time it would take for some of these issues to crop up.

Business_and_leisure Self

10/10

Exceptional

14 Sep 2025

Ravi

Reasonably priced and free breakfast.

Leisure Family_with_children

10/10

Exceptional

13 Sep 2025

Latoya

Nice breakfast

2/10

Poor

07 Sep 2025

Ambriauna

The property has bed bugs. It was filthy the staff were uninviting and rude

Business Family

8/10

Excellent

06 Sep 2025

Barbara

After we checked in, we went to our room which was near the back security door. It was NOT securely locked. Lighting in the room seemed a little limited

Leisure Family_with_children

10/10

Exceptional

03 Sep 2025

Jeanne Marie Roxanne

overall Sleep in is amazing. Staff especially the Indian guy( sorry forgot the name) he is so kind and accomodating! The rooms are clean! Breakfast is good

Business_and_leisure Family

6/10

Pleasant

31 Aug 2025

PRISCILLA

I'm very suprised that this place is located in Rockville and it is very run down.

The room smelled and 1 towel for everyone. We were a party of 4. The rooms are very outdated and need renovations. I wouldn't stay here again.

Family_with_children

2/10

Poor

25 Aug 2025

Merlin Lorna

Rattled by mice in the rooms.

The title speaks for itself.

Business

4/10

Poor

25 Aug 2025

Verified traveler

Quiet Mice in the rooms

Same rodent issue after being moved to another room.

Business

4/10

Poor

25 Aug 2025

Dorothy

Accommodations leaves much to be desired, needs plumbing upgrade, carpeting dingy, lighting poor, no dial tone on the telephones although room changes toilet in original reservation would not flush moved to another room was not much better, both hot and cold water pressure leaves much to be desired. In addition, at 4:00 a.m. on 8/25/25 there was a mouse running in and around the room, all 3 pillows on each bed were uncomfortable (actually useless) mini refrigerator needed to be cleaned, closet for hanging clothes needed dusting etc. I would never stay in this facility ever again and in good conscience recommend family or friends. THUMBS DOWN three times over

Leisure

8/10

Excellent

25 Aug 2025

Evelyn

Excellent price. No pool availability made it a less desirable choice. But we were already booked. Alas. No in-room microwave available but there is one in the dining area with plentiful seating, so it was a fine stay for 1 night.

Leisure Family_with_children

2/10

Poor

12 Aug 2025

Elizabeth

No one was at desk when wanting to check-in. Instead sign that they’d be back in 15 mins. Shuttle advertised but lady at front desk said they haven’t had that for years. Pool not available. Side door propped open. In secluded location at least on weekends.

Leisure Self

6/10

Pleasant

11 Aug 2025

Kristopher

I thought the price was good but the original room I had was unacceptable. The room change was better but i noticed people smoking and a bad smell walking down the hall. More should be done to prevent smoking in areas where not allowed.

Leisure Self

4/10

Poor

09 Aug 2025

Marcella

The staff was very nice.

6/10

Pleasant

09 Aug 2025

Hope

Xxx

Needs update
No bedside lights
Very clean though

Self

10/10

Exceptional

08 Aug 2025

Robert

Great stay for the price.

Disappointed to find no green tea, honey, shower caddy, but all this was minor, since the price was terrific & all else was great. Nice room, nice free breakfast, terrific attendant in the breakfast area, etc.

Self

10/10

Exceptional

04 Aug 2025

Steve

Cozy room, comfy bed. The breakfast was surprisingly full of options. Washer/dryer on 3rd floor was somewhat convenient (quarters only).

Self

2/10

Poor

03 Aug 2025

Stephanie

Staff was less than enthusiastic. Had to ask for a different room as the air conditioner was too noisy to sleep. Breakfast was ok. Fitness room was actually in the hotel across the parking lot.

Leisure Self

10/10

Exceptional

02 Aug 2025

Joseph

Great

comfortable room and bed. Walk in shower was a plus!!

Business

8/10

Excellent

01 Aug 2025

Elvis

Very Quietly and clean!

Leisure Partner

10/10

Exceptional

30 Jul 2025

Brendan

Nice, clean and quiet

Business

8/10

Excellent

29 Jul 2025

Sandra

Very good, but that fan noise!

Everything was great except the unusual loud, squealing sound of the A/C fan. It was a very hot day and the A/C cooled well so I’m not complaining too much.

Business

10/10

Exceptional

28 Jul 2025

Juanita

.

10/10

Exceptional

25 Jul 2025

Tewolde

Fast

10/10

Exceptional

25 Jul 2025

Ali

Its safety and clean

4/10

Poor

25 Jul 2025

Damber

This place needs the better management. They could do way better the profit wise than what they have been doing if they focus on management. They don't even provide you the basic essentials like towels, soaps and other things. my suggestions, please charge another $10.00 more and give the guest basic stuffs. very poor management. I won't recommend anyone unless they improve on managerial things. In the name of saving money, they are holding the \"tail\" and losing the \"body\".

Business_and_leisure Friends

2/10

Poor

23 Jul 2025

natalie

Horrible- got to hotel late.!

Friends_and_family Family

6/10

Pleasant

23 Jul 2025

ANNA

Overall our stay was ok for the price. The floor carpet was dirty and sticky to bare feet. It was also slightly wet as if they had tried to clean it before we arrived. The attempt was unsuccessful and it gave the room a damp smell. There was no microwave in the room so we had to use one in the breakfast area. The phone was missing the cable so could not use it when we needed to call the reception. Beds were good and clean, as well as the bathroom. Breakfast was decent, although juices were watered down to the point when they had almost no taste. Coffee and hot chocolate were available at the lobby all the time which we appreciated.

Business_and_leisure