Sleep Inn Rockville

United States , Rockville - MD
ROCKVILLE, 2 Research Ct.
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100 reviews shown

10/10

Exceptional

03 Mar 2026

Werner

Great value for the money

Self

10/10

Exceptional

17 Feb 2026

Edgard

Comfortable, price $80 x night

8/10

Excellent

12 Feb 2026

Lacy

The room was clean and spacious. I would’ve given it 5 stars if the room had a microwave and more available towels and wash cloths.

Friends_and_family Family

2/10

Poor

09 Feb 2026

Marylin

Awful I would not my recommend this hotel to nobody. Seems like the previous guess before me had a dog with them because there was hair everywhere!!! And the cleaning staff did not bother cleaning it properly as they should. They didn’t even do my bed for any of the 3 days I stayed

4/10

Poor

08 Feb 2026

Angela

Very limited on their linens, when asked for more they said they didn’t have any at the time?! Room above us was extremely loud at all hours of the day and night. Went to the front office and said something yet nothing was done. Breakfast was meh. Not hot had to heat it in microwave. Waffles were good. No very friendly staff. Not recommended.

Friends_and_family Friends

6/10

Pleasant

02 Feb 2026

John

More towels in the room, remote that works

4/10

Poor

24 Jan 2026

Lawrence

Not enough towels. Poor response

10/10

Exceptional

20 Jan 2026

John

Good value for the money.

2/10

Poor

19 Jan 2026

Emrul

Very unclean

10/10

Exceptional

14 Jan 2026

Illian

Staff was very nice and the room was clean .
Great price for the location

10/10

Exceptional

20 Dec 2025

William

My stay Rockville inn was great.

Self

6/10

Pleasant

08 Dec 2025

Christal

There was only 1 towel in the room, no hand soap to wash hands, and it was noisy all night.

Business_and_leisure Friends

2/10

Poor

05 Dec 2025

Krzysztof

No soap, no body wash, no drinking hot water.

Friends_and_family Family

6/10

Pleasant

03 Dec 2025

Robert

clean room, good breakfast, nice staff, room heater was good. However, no clock radio, no soap, no face towels.

Business

2/10

Poor

03 Dec 2025

Jesse

They have mice and roaches. Round need deep cleaning

Friends_and_family Family

6/10

Pleasant

02 Dec 2025

Sarah

One night stay. Very basic room. Wash rag had what appeared to be caked on stool. Breakfast was fine. Wouldn’t stay again.

Friends_and_family Family

4/10

Poor

29 Nov 2025

Megan

Phone was dead. No maid service. Light ballasts going bad. Had to ask for shampoo and soap. Only one bath towel and no mat. Breakfast was just OK.

Leisure Family_with_children

8/10

Excellent

17 Nov 2025

George

Clean and quiet.

Leisure Self

6/10

Pleasant

10 Nov 2025

Kim

Contrary to some recent reviews, my room had NO mice, cockroaches, or bedbugs. However, the floor under the head of the bed had pieces of snack food, wrappers, and other debris. The rest of the room was clean enough, and everything was functional and maintained, except the coffee maker was missing the basket that holds the coffee. I got coffee from the lobby, but had none to wake up with. I had to ask the front desk for a bar of soap and a washcloth. The housekeepers do during your stay, but clean the room after you check out. I guess you can’t expect too much at a hotel that has a cheap rate. Overall it was good enough.

Business Self

10/10

Exceptional

10 Nov 2025

Koye

That was excellent

Self

10/10

Exceptional

08 Nov 2025

Michael p

Didn't have breakfast. Otherwise the Hotel was welcoming. Room was good. Desk personnel were expecting me and I was checked in within 5 minutes. I will stay there next time I'm in the area.

8/10

Excellent

28 Oct 2025

Maxance Huguette

Yes

Business_and_leisure Partner

4/10

Poor

28 Oct 2025

Kent

We had a leaking toilet in our first room. We moved to another room. The TV in that room didn't work. There was not bath mat in either room.

Partner

8/10

Excellent

26 Oct 2025

Kelvin

Thanx!

Yes it was very fresh an tasteful and the AC worked just fine I couldn't tell any problems during my stay.

Self

2/10

Poor

26 Oct 2025

William

The room smelled bad. Didn’t look clean. We supposed to stay for 2 nights, unfortunately I found a bed bug on the next day.

Partner

6/10

Pleasant

25 Oct 2025

Nancy

They did not clean the room we were there for three days
no clean towels asked for them but did not get any trash was not removed

Business_and_leisure Friends

4/10

Poor

23 Oct 2025

Bridgette

This stay was a mixed bag. Generally, upon first impression, the room seemed clean and everything seemed to be in working order. I liked the way the room was decorated.

The bed wasn't quite as comfortable as it looked. The pictures on hotel.com show 4 pillows on each of the two double beds and in my room one of the beds only had 2 pillows. Then I discovered the next morning that the faucet for the sink wasn't attached correctly. It worked fine but was loose and wobbly.

In the shower, the floor was very slick. The shower was oval shaped. The faucet was at one end of the oval and the grab bar was at the other end of the oval. This placement of the grab bar made it nearly useless. In my opinion, that shower is just an accident waiting to happen. There was one tiny shelf to hold your bar of soap, and a bottle of shampoo and conditioner. This tiny shelf was too small to hold all three of these things. There was absolutely no place to put a washcloth. There was no shower mat, so I had to use a hand towel as a shower mat.

On my last full day, I discovered there was a pile of black mold on the floor under the sink which I hadn't noticed before. That wasy deal breaker. I won't be going back.

There's more I could share but I'm almost out of characters

Self

2/10

Poor

22 Oct 2025

Sareem

Bedbugs. There were bed bugs in room 203.

4/10

Poor

21 Oct 2025

Gaetano

I was awakened in the night by a rustling sound...I grabbed my phone and turned the light on to find a mouse on the desk trying to get in a bag of pretzels I had..Needless to say I grabbed my belongings and drove home..Apparently there's a rodent infestation that need to be taken care of here..

Business

10/10

Exceptional

20 Oct 2025

Thomas

They’re nice there people to help they help every customers when I see it so they’re nice thank you for so much for your hospitality

8/10

Excellent

19 Oct 2025

Khalid

It was well

6/10

Pleasant

13 Oct 2025

Abigail

No fitness center at the Sleep Inn. You have to walk to the neighboring hotel to use their very limited and old equipment. Room is tiny. Mouse traps in the room. Walls are paper thin and you can hear everything in adjacent rooms, halls, and outside.

Leisure Family_with_children

2/10

Poor

12 Oct 2025

salome

Usless staff,running rats at room

8/10

Excellent

07 Oct 2025

Katherine

Staff was friendly, the bed comfortable.

Good stay overall!

Leisure Family

8/10

Excellent

03 Oct 2025

Carrie

Safe, quiet, and affordable.

6/10

Pleasant

02 Oct 2025

Joseph

Mouse
No one at check in desk

4/10

Poor

29 Sep 2025

kola

The back door was not locked at night. The carpet hallway and room are dirty, despite being brown color still showing dirtiness:could be seen. Television is old at room and at the lounge area. lounge seat are so dirty we cannot sit on it. It needs some tlc. and spider at the breakfast area.

Leisure Family

2/10

Poor

28 Sep 2025

Bin

It's a terrible experience because this is my first time have a mouse live with me in a room of inn/hotel. In the middle night mouse/mise kept running around on the TV table and even nibbling at the coffee bags the hotel had provided. These sounds woke us up and made it difficult for us to sleep, fearing it would crawl into our bed. Unaware of how many mice there were, we were hesitant to get out of bed and close our suitcases and other luggage. Next morning we checked the room found there was a mousetrap in the corner of the room and coffee bag chewed by rats, I think the hotel knew there was a rat in the room but they didn't bother to tell us. we complained to the front desk, the guy said you booked at Expedia so you should discuss with Expedia, I didn't what I should say because my English isn't good enough, I think it could be the point she thought. Fortunately, my son study at this city, when he called Expedia, they call this inn immediately, but no one responded the phone. Expedia stuff suggested us directly contact with this inn. Then we drive to this inn and my son discussed with the front desk, she asked us did you call Expedia, we said Expedia got our report and called you but no one response, she had no choice but to refund us the money.

Leisure Family

2/10

Poor

28 Sep 2025

Stephen

Bed sheets had blood splatters on the told front desk handed me a sheet

Leisure Self

8/10

Excellent

26 Sep 2025

Brendan

Business

4/10

Poor

18 Sep 2025

Nicholas

The reviews you will see online are generally accurate. In no particular order: One towel, no room service, cracking plaster throughout building, unsecured/broken side doors, shower door doesn't fully close, running toilet, slow responding air conditioning (likely needs exterior cleaning to remove years of particulate buildup). Overall, I think the statement \"deferred maintenance\" sums up every issue with this facility, and at this point I'm not sure the amount of time and money to bring the facility up to good quality is something the owners care about or may even be capable of doing (spiral of lower nightly cost and lower money to perform needed maintenance). Its likely some of this may even predate the current owners if the business was ever sold at some point given the time it would take for some of these issues to crop up.

Business_and_leisure Self

10/10

Exceptional

14 Sep 2025

Ravi

Reasonably priced and free breakfast.

Leisure Family_with_children

10/10

Exceptional

13 Sep 2025

Latoya

Nice breakfast

2/10

Poor

07 Sep 2025

Ambriauna

The property has bed bugs. It was filthy the staff were uninviting and rude

Business Family

8/10

Excellent

06 Sep 2025

Barbara

After we checked in, we went to our room which was near the back security door. It was NOT securely locked. Lighting in the room seemed a little limited

Leisure Family_with_children

10/10

Exceptional

03 Sep 2025

Jeanne Marie Roxanne

overall Sleep in is amazing. Staff especially the Indian guy( sorry forgot the name) he is so kind and accomodating! The rooms are clean! Breakfast is good

Business_and_leisure Family

6/10

Pleasant

31 Aug 2025

PRISCILLA

I'm very suprised that this place is located in Rockville and it is very run down.

The room smelled and 1 towel for everyone. We were a party of 4. The rooms are very outdated and need renovations. I wouldn't stay here again.

Family_with_children

2/10

Poor

25 Aug 2025

Merlin Lorna

Rattled by mice in the rooms.

The title speaks for itself.

Business

4/10

Poor

25 Aug 2025

Verified traveler

Quiet Mice in the rooms

Same rodent issue after being moved to another room.

Business

4/10

Poor

25 Aug 2025

Dorothy

Accommodations leaves much to be desired, needs plumbing upgrade, carpeting dingy, lighting poor, no dial tone on the telephones although room changes toilet in original reservation would not flush moved to another room was not much better, both hot and cold water pressure leaves much to be desired. In addition, at 4:00 a.m. on 8/25/25 there was a mouse running in and around the room, all 3 pillows on each bed were uncomfortable (actually useless) mini refrigerator needed to be cleaned, closet for hanging clothes needed dusting etc. I would never stay in this facility ever again and in good conscience recommend family or friends. THUMBS DOWN three times over

Leisure

8/10

Excellent

25 Aug 2025

Evelyn

Excellent price. No pool availability made it a less desirable choice. But we were already booked. Alas. No in-room microwave available but there is one in the dining area with plentiful seating, so it was a fine stay for 1 night.

Leisure Family_with_children

2/10

Poor

12 Aug 2025

Elizabeth

No one was at desk when wanting to check-in. Instead sign that they’d be back in 15 mins. Shuttle advertised but lady at front desk said they haven’t had that for years. Pool not available. Side door propped open. In secluded location at least on weekends.

Leisure Self

6/10

Pleasant

11 Aug 2025

Kristopher

I thought the price was good but the original room I had was unacceptable. The room change was better but i noticed people smoking and a bad smell walking down the hall. More should be done to prevent smoking in areas where not allowed.

Leisure Self

4/10

Poor

09 Aug 2025

Marcella

The staff was very nice.

6/10

Pleasant

09 Aug 2025

Hope

Xxx

Needs update
No bedside lights
Very clean though

Self

10/10

Exceptional

08 Aug 2025

Robert

Great stay for the price.

Disappointed to find no green tea, honey, shower caddy, but all this was minor, since the price was terrific & all else was great. Nice room, nice free breakfast, terrific attendant in the breakfast area, etc.

Self

10/10

Exceptional

04 Aug 2025

Steve

Cozy room, comfy bed. The breakfast was surprisingly full of options. Washer/dryer on 3rd floor was somewhat convenient (quarters only).

Self

2/10

Poor

03 Aug 2025

Stephanie

Staff was less than enthusiastic. Had to ask for a different room as the air conditioner was too noisy to sleep. Breakfast was ok. Fitness room was actually in the hotel across the parking lot.

Leisure Self

10/10

Exceptional

02 Aug 2025

Joseph

Great

comfortable room and bed. Walk in shower was a plus!!

Business

8/10

Excellent

01 Aug 2025

Elvis

Very Quietly and clean!

Leisure Partner

10/10

Exceptional

30 Jul 2025

Brendan

Nice, clean and quiet

Business

8/10

Excellent

29 Jul 2025

Sandra

Very good, but that fan noise!

Everything was great except the unusual loud, squealing sound of the A/C fan. It was a very hot day and the A/C cooled well so I’m not complaining too much.

Business

10/10

Exceptional

28 Jul 2025

Juanita

10/10

Exceptional

25 Jul 2025

Tewolde

Fast

10/10

Exceptional

25 Jul 2025

Ali

Its safety and clean

4/10

Poor

25 Jul 2025

Damber

This place needs the better management. They could do way better the profit wise than what they have been doing if they focus on management. They don't even provide you the basic essentials like towels, soaps and other things. my suggestions, please charge another $10.00 more and give the guest basic stuffs. very poor management. I won't recommend anyone unless they improve on managerial things. In the name of saving money, they are holding the \"tail\" and losing the \"body\".

Business_and_leisure Friends

2/10

Poor

23 Jul 2025

natalie

Horrible- got to hotel late.!

Friends_and_family Family

6/10

Pleasant

23 Jul 2025

ANNA

Overall our stay was ok for the price. The floor carpet was dirty and sticky to bare feet. It was also slightly wet as if they had tried to clean it before we arrived. The attempt was unsuccessful and it gave the room a damp smell. There was no microwave in the room so we had to use one in the breakfast area. The phone was missing the cable so could not use it when we needed to call the reception. Beds were good and clean, as well as the bathroom. Breakfast was decent, although juices were watered down to the point when they had almost no taste. Coffee and hot chocolate were available at the lobby all the time which we appreciated.

Business_and_leisure

4/10

Poor

21 Jul 2025

Chelsea

Upon arrival the system was down, and we had to wait for it to come back online, before we could get into our room. The room itself was humid to the point where the carpet was damp. Even with the air running, it was uncomfortable. The pool was dirty, we didn't use it. Actually left

Friends_and_family Family

4/10

Poor

20 Jul 2025

Maria Alice

Ceiling was leaking

4/10

Poor

20 Jul 2025

Verified traveler

Paid for 2 nights, stayed 1

Wasn’t very clean, only one towel in a double bed room and no hand towels. The mini fridge hard to get into and no microwave. Dirty floors and it seemed like maybe the pool was shared with another hotel outside and no hot tub. The online pictures were a little deceiving expected a little better quality

Friends_and_family Family

4/10

Poor

20 Jul 2025

Prem

I don’t like

10/10

Exceptional

18 Jul 2025

Brendan

You get a lot tor the money

You get a lot for the money.

They don't put any holds on your payment card. I always prefer this hotel over the Comfort Inn, with its pool and better gym. The gym is next door at the Ramada by Wyndham Hotel. To access the gym, speak to the front desk at Wyndham. Sleep Inn has a pool and a better gym than Comfort Inn. I don't usually complain; however, the internet was down one of the days as Comcast was doing service work. Speaking of the internet, the speed is shameful and inconsistent. I mean, the speeds are pretty slow for 2025. The Red Roof Inn, which has a single star, has faster internet at peak times. Sleep Inn has slower internet when there is limited occupancy. I have stayed at this hotel countless times in all parts of the building. Maybe it's me streaming games at 2 or 4k. Sleep Inn is the best hotel around for the price and offers a yummy breakfast. The Sleep Inn doesn’t require a hold on your card, while the Red Roof Inn puts a $50 hold on your card, which takes 7 days to return.
If you are picking between Sleep Inn and Red Roof Inn for typically around the same price. The Sleep Inn is worth the extra 5 to 20 dollars you pay over the Red Roof Inn

Business

2/10

Poor

17 Jul 2025

Brandon

staff were rude and not very helpful, we ended
up leaving

Business Partner

8/10

Excellent

17 Jul 2025

Tara

Comfortable and clean for the price and decent breakfast

4/10

Poor

16 Jul 2025

Kittie

The staff was very kind and helpful but the room was old and damp. Seemed like water damage in the room. Luckily we only stayed for one night. Would not stay there again.

Leisure Family

10/10

Exceptional

16 Jul 2025

Jennifer

Excellent hotel stay at a reasonable price!

Leisure Family

2/10

Poor

14 Jul 2025

pamela

The service representative at the morning breakfast was nice and polite. The room gave the appearance of clean. However, there was only 1 set of towels in a double queen bed room. And when more towels were requested we were told they were out of towels for the evening. A first for me! Then it got worst the next morning my husband and daughter were severely bitten my bedbugs. Had to spend hours in the ER, another 1st for me, with over 40 years of staying in hotels around the world
for the military, pleasure family travel or business travel. This was the worst!! I should have trusted the other reviews. A lot of people mentioned the \"No towels\" issue and no one being present at the front desk. Trust me spend a few extra dollars and stay somewhere eles. :((

Business_and_leisure Family

4/10

Poor

14 Jul 2025

Victoria

If I could give this a lower score, I would. The reviews and pictures online were very deceiving. We had to change rooms twice because one smelled like someone defecated in it and the other was full of cigarette smoke. They did not have enough towels throughout our stay so three of us had to share two towels for two nights/days - unacceptable. We tried to use the laundry but the washer didn't wash well and the dryer did not dry. Couldn't use the second dryer because it was melted from a fire and had eggshells in it. Really disappointed in the hotel - I don't expect much and appreciate the price, but was really lacking in some basic needs and overall cleanliness.

Business_and_leisure Family

2/10

Poor

14 Jul 2025

Michelle

Disappointing stay

Upon check-in, I received very little customer service. We did get the wrong room, but they were able to quickly adjust this. We had 4 people staying in the room and were given 1 bath towel. When we asked for more, they told us to share and that there were no more towels. Later that night, they put a sign at the front desk to confirm no more towels would be given out for the night. The pool was dirty with black things floating in it and very cloudy. The room was somewhat clean, but we found a full uncut lime rolling on the floor. The phone in the room had no cord, so we couldn't contact the front desk. The hair dryer was broken. The fridge was placed up on a shelf where it could have easily fallen on someone. There was a hole in the bedspread and stains on the sheets. The staff was often away from the front desk, out on smoke breaks. The only good thing was the air conditioning, which worked well.

Friends_and_family Family

2/10

Poor

13 Jul 2025

Sarath

No Exhaust fans in bathroom and it’s so tiny congested which lead to everything as a problematic, beds are not comfortable, refrigerator not working , breakfast is not good

Leisure Family

2/10

Poor

13 Jul 2025

Troy

This property had no towels and never cleaned our room. The night shift front desk person was rude and borderline racist toward my wife. He walked away from her and talked to her in the rudest tone. Stay away from this property. The pictures on the website and rating must have been from the day of the fresh paint and carpets. Rundown and not worth the cheaper cost!

Leisure Family

4/10

Poor

13 Jul 2025

Verified traveler

Not worth it

Upon arrival check in clerk had us wait for 10 minutes when no one else was in front of us. Then when finally checking us in, clerk continued to ask others if he could help them while we were still being checked in. Front desk attendant barely spoke to us. There was only 1 set of towels for a two person occupancy and when asked for another one they said they didn’t have any. The pool was at another hotel next door, there were not regular outlets except by the sink, and the carpet by our door would get soaking wet after someone showered. Definitely not going back.

Friends_and_family Family

6/10

Pleasant

09 Jul 2025

Kristy

Please state the pool hours.

The room felt damp. I'm guessing because of not having a vent in the bathroom for when using the shower. The only other thing that bothered us the selling point of the pool. In the advertisement it should clearly state the hours of use are 10am-8pm. We never got to use it because we were up at 6am, continental breakfast is at 7 and by 10am were were heading out to see family. It would have been nice for it to be open earlier.

Friends_and_family Family

10/10

Exceptional

08 Jul 2025

Brendan

When searching for an Hotel you also find the more costly Comfort Inn maybe less than a mile away. Sleep Inn and Comfort Inn are both owned by the parent company choicehotels. The Sleep Inn offers a better expirence for the price. But also similar.
The free breakfasts are very similar.

Business

2/10

Poor

08 Jul 2025

Jennifer

Just stay anywhere else. Even a cardboard box!!

Well the first thing you see walking to the front door is people that look homeless sitting on the sidewalk out front of the hotel. Then you walk inside and no one is at the front desk and I just stood there for a long time without anyone coming to greet me. The man that finally did come out did not even smile at me. He did not tell me time that breakfast would be or anything and I ended up missing breakfast because there was no sign up anywhere to let me know. There was no phone in the room. The door stuck and was hard to open or shut. The bathroom was the size of a small closet and made me feel claustrophobic. I had to bring my comfort blanket in to sleep that was from my father who recently passed away and I was in such a rush to leave that I forgot it. I tried to call the front desk all day and no one answered because I wanted to make sure they didn’t throw away my blanket but I was unable to get anyone on the line at the location. I ended up calling corporate and they even tried to get ahold of someone on the emergency line and they could not. The nerve of this hotel to charge the amount of money they charge for such a disgusting lazy staffed falling apart building. There is so much more. Oh yeah the outside door locks didn’t work so anyone would be able to just come inside and walk around. The halls smelled disgusting. I wish I had never made that reservation but I usually enjoy the choice hotels brand. This was the worst experience of my life and corporate was amazing

Partner

6/10

Pleasant

07 Jul 2025

Kelsea

Leisure Family

4/10

Poor

07 Jul 2025

Anjali

There was limited staff at this hotel and therefore nobody available at times at the front desk. We had to wait for someone to show up. They did not have enough towels if we needed more - for the pool or room. The drawers in our room kept open because they would not stay shut. Overall, this was not a great hotel - ok for a short stay.

Leisure Family

8/10

Excellent

05 Jul 2025

Verified traveler

Nice and pleasant stay. Morning breakfast was nice with good service

6/10

Pleasant

30 Jun 2025

Jeffrey Lizama

Good budget hotel. Rooms were average sized but not a problem. Check your bed before getting in because there were bugs in one of the bed, supposedly from the air vents. Just in the one bed closest to the air vent. Apart from that clean hotel. The towel situation is ridiculous. They will not give extra towels even if the room has more than 2 occupants. Not sure if it is cause the hotel was fully booked but shouldn’t have been an issue regardless. The pool is good for a hotel like this. It was nice and had seating. The fitness center is not in the building, probably shared with the hotel across the driveway. Continental breakfast was plain but filling for a morning. Egg, sausage, apple juice, orange juice, coffee, waffles and toast. For the price the value is there but other than that not really the best

Leisure Family

6/10

Pleasant

27 Jun 2025

Sarah

This is a case where I was looking to save money, so I have no regrets whatsoever about staying at Sleep Inn Rockville. The staff was friendly and it was a short Uber ride to Rockville Square. Those looking for a more luxury experience will be dissatisfied, though, as the mattresses are just \"okay\" and the room design (at least for the single Queen room I stayed in) is not very functional.

All the light fixtures and their switches are across the room from the bed, so there was no way to leave a light on until you got in bed and then turn it off. I think this may be the first time in at least 20 years that I have stayed in a hotel room at any price that didn't have a bedside lamp! It did have a bedside table with easy electric plug & USB access, though, so you can still easily plug in your CPAP, charge your phone, etc. by the bed.

The toiletries are scented, so if you are sensitive to scented products remember to bring your own.

Again, this property was less expensive than most others in the area by around $50 a night IIRC, so it was the right choice for me. It is truly about budget and expectations.

Self

2/10

Poor

26 Jun 2025

Richard

Trash motel not even close to Hotel.

Absolutely horrible. Would not recommend anybody stay there. 3 rd floor no A/C. The desk said we don’t have towels the guest have been using them all day.

2/10

Poor

25 Jun 2025

Scott

Worst Hotel Experience Ever

The air conditioning was broken on the 3rd floor and the hallway was over 100 degrees, and I live in Phoenix AZ and know what 100+ feels like. It was so hot that our room ac would not lower the temp in the room. We had reserved a room with 3 individuals and they only supplied 2 bath towels and had no extra available.

The reception attendant claimed that noone else had complained about the heat. However, that was inaccurate after speaking to a number of folks on the 3rd floor who had the same problem.

Temp was so bad that after complaining profusely and threatening to report them to the local Dep or Real Estate for Property Management violations, they moved us to another sister property at 2am in the morning. No other customers were moved because they didn't have the wherewithal or knowledge to make the same complaint. Honestly, the attendant didn't care until I demonstrated my knowledge regarding property mgt laws. I had to go back and forth between properties at that hour of the night to take linen that the new hotel did not have. At first I had to return to the original hotel to have them correct my name because they transferred the wrong person and the receiving hotel refused to confirm via phone. Also, our original reservation included breakfast and the new receiving hotel would not honor that but told us to back to the original hotel for breakfast...

That wasn't going to happen...

Enough said! Horrible!

Friends_and_family Family

10/10

Exceptional

24 Jun 2025

Illian

Air conditioning was awesome .
Staff was very nice .
Room was very clean but hallways were very very hot .

Leisure Self

6/10

Pleasant

22 Jun 2025

Chelsea

Staff was very friendly. Room was ok for a night but pillows were really gross and dirty. The bed is extremely uncomfortable as well. Also the bathroom was tiny and had a pocket door that was hard to close. It also had no tub which was dissapointing as my 2 1/2 year old really prefers taking a bath. The hotel itself was in a really easy to find location. The pool is shared by the neighboring hotel and needs some work. The patio furntirure at the pool looks like it hasnt been cleaned in a very long time and the railing to get into the pool came out when i grabbed it to get in. Also the hallways were extremely hot almost like the ac isnt working. Next time ill spend the extra money to stay somewhere a little nicer but this is a good place for staying on a budget.

Friends_and_family Family

8/10

Excellent

21 Jun 2025

Ashley

Clean and convenient to Maryland soccer complex. Only issue was the bed being a bit firmer than I like but for the price you cannot beat it.

Business

10/10

Exceptional

21 Jun 2025

Brendan

I stayed at the Radisson (now Ramada Inn by Wyndham)
next door and if you read my reviews. I was very satisfied with hotel. Both the Sleep Inn and The Ramada have the same property owner so they share a pool, a gym and a shuttle.

The Ramada Inn hotel next door might be older and you might read some older bad reviews on it. But for around the same price I would go for the Ramada. The room was bigger, although older my standard room came with a modern 4K television and refrigerator. The Ramada Inn also has blazing fast internet. For those who have remote PS5, Xbox Series X or PC/Mac setup. The Ramada won't shutter.
The Sleep Inn although not terribly slow has latency issues while playing remotely and will crash after about a minute..

The Sleep Inn is definitely maybe two(proably 3) decades newer. So it is pretty well lit. The rooms are pretty close together though.

I stayed at the Ramada for about two weeks renewing my stay several times. The Ramada and the Hotels must be in synch. Because the cleaning crew seemed to know and didn't bother me.
I had to get up to knock in morning for 3 day stay at Sleep Inn to explain I was booked for 3 days.

The Sleep Inn and Ramada Inn are priced so close together. I stayed at the Ramada for two weeks and was very happy. Sleep Inn isn't bad though. The Ramada is clearly the superior.

The Gym for sleep inn is next door at the Ramada. Pretty new gym refer to the hotels page on app.

Business

10/10

Exceptional

20 Jun 2025

Chad

I was determined to solve the towel mystery. However at checkout I blanked and forgot. At checkin for 3 people only 1 towel 1 washcloth and 1 hand towel in the room. I went to the front desk and was able to get more. Beyond that everything was good. They don’t clean everyday unless you request service. great location quiet plenty of food and shopping nearby easy access to I-270 and the Shady grove metro.

Leisure Family

2/10

Poor

19 Jun 2025

Verified traveler

Horrible with Mice and Cigarette Smoke

This hotel lowers every good hospitality standard. It is filled with cigarette smoke, broken and very shaking Aircondition which for 2 days and 2 nights they refused to fix and rather asked us to move into a room with visibly laid mice traps every where. We refused to move and had to endure 2 sleepless nights. There was no manager and the maintenance guy came at 10:00pm and said he was going to get something and come back. He never came back.
By the third day we wanted refund so we can move out, they then got us another room with same bad conditions except the Aircondition worked in that room.
The hotel has notice posted that there is no smoking allowed 30 feet around the premises but guests openly smoke day and night in rooms, in front of the main entrance and next to the building.
It is such an unhealthy place and the staff are not helpful at all. There are cigarette butts all over the front entrance and the outside trash cans are almost always over flowing with trash which they do not attend to or empty regularly. The County Health Department has to cite them, shut them until they properly address the unhealthy, terrible environment they operate in.
We will never recommend this facility to anybody.

Partner

4/10

Poor

16 Jun 2025

Kevin

The room was not clean and sheets were

Self