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SpringHill Suites Gaithersburg

Rockville - MD · United States

9715 Washingtonian BlvdView location

9.0/10Excellent1,002 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort9.2/109.2
Condition9.0/109.0
Neighborhood9.4/109.4
Amenities8.6/108.6
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  • Business hotels
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About SpringHill Suites Gaithersburg

Enjoy recreational opportunities at this Gaithersburg hotel, including a 24-hour fitness center and complimentary wireless internet access. Start your day with a complimentary full breakfast. For business needs, take advantage of the 24-hour business center, express check-in, and 377 square feet of meeting space. Free self-parking is available onsite.

The 162 guestrooms offer kitchenettes equipped with refrigerators and microwaves, double sofa beds with premium bedding, cable programming, and work desks with separate sitting areas. Conveniences also include free local calls. Nearby attractions include the RIO Washingtonian Center, Rio Lakefront, and Gaithersburg Miniature Golf.

Read more about this hotelShow less

When you stay at Springhill Suites Gaithersburg in Gaithersburg, you'll be in the suburbs, a 1-minute drive from RIO Washingtonian Center and 7 minutes from Rockville Town Center. This hotel is 8.5 mi (13.7 km) from Maryland SoccerPlex and 19.7 mi (31.7 km) from Great Falls Park.

Make yourself at home in one of the 162 guestrooms, featuring kitchenettes with refrigerators and microwaves. Your bed comes with premium bedding, and all rooms are furnished with double sofa beds. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Conveniences include desks and separate sitting areas, as well as phones with free local calls. Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Gaithersburg?

This hotel has 377 square feet (35 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:30 PM
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 23 Pet max weight (per pet) in lb is 50 Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
  • Minimal age
    21
  • Optional fees
    • Uncovered self parking fee: USD 8.00 per day (in/out privileges)
    • Pet fee: USD 150.00 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

RIO Washingtonian Center 0.6 km / 0.4 mi
Rio Lakefront 0.7 km / 0.4 mi
Downtown Crown 1.5 km / 0.9 mi
Fallsgrove Park 1.9 km / 1.2 mi
Fallsgrove Stream Valley 2.1 km / 1.3 mi
Adventist HealthCare Shady Grove Medical Center 2.3 km / 1.4 mi
Dog Park at King Farm 2.8 km / 1.7 mi
Bohrer Park 5 km / 3.1 mi
Montgomery County Historical Society 5.7 km / 3.6 mi
Kentlands Lakes Park 5.8 km / 3.6 mi
Peerless Rockville Historic Preservation 6 km / 3.7 mi
Kentlands Mansion 6.1 km / 3.8 mi
Montgomery County Agricultural Fairgrounds 6.2 km / 3.8 mi
Rockville Town Center 6.3 km / 3.9 mi
Regal Rockville Center 6.4 km / 3.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2000
  • Year of most recent renovation: 2007
  • Total number of rooms: 162
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
Show 26 more facilities & services
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Car hireExtra charge
  • Valet parking
  • Room service
  • Laundry service
  • LaunderetteExtra charge
  • Babysitting service
  • Hotel safe
  • Lift access
  • ShopExtra charge
  • GardenExtra charge
  • Luggage roomExtra charge
  • Clothes dryer
  • Poolside snack barExtra charge
  • Conference room
  • Meeting room
  • Business centreExtra charge
  • Hairdressing salonExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Continental breakfast
  • Non-smoking establishment
  • Fitness
  • GolfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    SpringHill Suites Gaithersburg

    SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 35 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable11 photos

    Room overview

    Smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Centrally regulated air conditioning
    • Safe
    • Wake-up service
    • Bathrobes
    • Minibar
    • Kitchen
    • Bathroom
    • Shower

    Facilities with extra charge

    • Tea and coffee making facilities
    • Ironing set
    • Wi-fi
    • Pay movies
    • Toiletries
    • Desk
    • Cable TV
    • Housekeeping
    • Kitchenette
    • TV
    • Direct dial telephone
    • Hairdryer
    • Fridge
    • Microwave

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    SpringHill Suites Gaithersburg

    SUITE KING SIZE BED

    Room photos

    11 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Centrally regulated air conditioning
    • Safe
    • Wake-up service
    • Bathrobes
    • Minibar
    • Kitchen
    • Bathroom
    • Shower

    Facilities with extra charge

    • Tea and coffee making facilities
    • Ironing set
    • Wi-fi
    • Pay movies
    • Toiletries
    • Desk
    • Cable TV
    • Housekeeping
    • Kitchenette
    • TV
    • Direct dial telephone
    • Hairdryer
    • Fridge
    • Microwave

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    SpringHill Suites Gaithersburg

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BED • 1 Bedroom • 35 m²SUI.H6-KG
    SUITE Accessible KING SIZE BEDPhoto unavailable5 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Kitchen
    • Microwave
    • Ironing set
    • Safe
    • Cable TV
    • Bathrobes
    • Wake-up service
    • Wheelchair-accessible
    Show all 10 amenities
    • Hairdryer
    • Minibar

    Facilities with extra charge

    • Tea and coffee making facilities
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    SpringHill Suites Gaithersburg

    SUITE Accessible KING SIZE BED

    Room photos

    5 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Room amenities

    • Kitchen
    • Microwave
    • Ironing set
    • Safe
    • Cable TV
    • Bathrobes
    • Wake-up service
    • Wheelchair-accessible
    • Hairdryer
    • Minibar

    Facilities with extra charge

    • Tea and coffee making facilities
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDS • 1 Bedroom • 35 m²SUI.2D
    SUITE TWO DOUBLE BEDSPhoto unavailable11 photos

    Room overview

    Smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Bathroom
    • Shower
    • Kitchen
    • Minibar
    • Centrally regulated air conditioning
    • Safe
    • Wake-up service
    • Bathrobes

    Facilities with extra charge

    • Cable TV
    • Hairdryer
    • Direct dial telephone
    • TV
    • Kitchenette
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Housekeeping
    • Wi-fi
    • Pay movies
    • Toiletries
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    SpringHill Suites Gaithersburg

    SUITE TWO DOUBLE BEDS

    Room photos

    11 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Room amenities

    • Bathroom
    • Shower
    • Kitchen
    • Minibar
    • Centrally regulated air conditioning
    • Safe
    • Wake-up service
    • Bathrobes

    Facilities with extra charge

    • Cable TV
    • Hairdryer
    • Direct dial telephone
    • TV
    • Kitchenette
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Housekeeping
    • Wi-fi
    • Pay movies
    • Toiletries
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    SpringHill Suites Gaithersburg

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    SpringHill Suites Gaithersburg

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about SpringHill Suites Gaithersburg

9.0
Excellent
1,002 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
9.0 /10
Neighborhood
9.4 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
21 Jul 2026
Patricia
Great place to stay, friendly staff and clean rooms
Partner
10/10
Exceptional
18 Jul 2026
Danielle
Great experience
Family_with_children
10/10
Exceptional
09 Jul 2026
Jessica
Everytime we visit the DC area we stay here. Great hotel and friendly service.
Family_with_children
10/10
Exceptional
05 Jul 2026
Marvin
All good
Partner
10/10
Exceptional
29 Jun 2026
Natalia
The bed was soft and the room was spacious. I only wish they told us that they don’t clean unless we tell them. They also didn’t give us a map/directory of Rio Center which would have made the trip better. I don’t like that they don’t have a pool and the workout room is small. Breakfast was good.
Family
10/10
Exceptional
29 Jun 2026
Jennifer
Easy 10 min drive to Shady Grove metro parking/station so we could ride the metro in to the city. Quick walk each evening to Rio shopping and restaurants, walking path and kids playground. This was a huge plus for us! Hotel was very clean and comfortable. Huge room.
Partner
8/10
Excellent
25 Jun 2026
Nancy
Stayed for one night. Quiet quest rooms and clean room bathroom and lobby and grounds were well maintained.
Partner
10/10
Exceptional
21 Jun 2026
Gaby
It was a great stay!
Comfy spacious rooms.
Our AC broke during the night - which was rough - but the next day the staff dutifully gave us a different room. They were very helpful.

Breakfast is nice! It was chaotic on a day with 2 tourist buses staying in the hotel: there was no seating because it was so crowded and people were leaving their trash everywhere, the poor staff was clearing tables and replenishing food as fast as they could! They were working so hard.
Maybe staff can request tourist groups to stagger in the morning so it’s not a zoo in there.

Overall would definitely stay here again.
Family_with_children
10/10
Exceptional
21 Jun 2026
James
The property was well maintained and the staff was friendly and knowledgeable. Ample parking, good breakfast choices and other convenience’s made the stay delightful.
Partner
10/10
Exceptional
08 Jun 2026
Brad
The stay here was excellent. From the friendly staff, to the clean and comfortable room. Our stay was exactly what we were looking for. Close to restaurants and shopping great place to stay in the Gaithersburg area. Will be staying here again.
Partner
6/10
Pleasant
08 Jun 2026
Suzanne
No blanket for sofa bed, phone did not work, ants everywhere, conditioner bottle empty. Breakfast was just okay.
Friends_and_family Family
10/10
Exceptional
01 Jun 2026
Carvel
Great stay!
Partner
10/10
Exceptional
27 May 2026
Lyndsay
The person who we checked in with at night was who I am guessing is, the manager. I don't remember his name, but he was so very nice and welcoming! Our room was pretty spacious; the bed was comfortable and the breakfast in the am was very tasty.

The hall walking to our room was VERY hot & a little stuffy, it felt like there was no air circulating, but once we were in our room, and adjusted the temp, it was comfortable. The hotel could definitely use some upgrading since it is dated, but we got the room for one night for a great price, and it served us its purpose!
Partner
4/10
Poor
27 May 2026
Clifford
Lightbulb out, not notified room only cleaned every 3 days. Loud traffic noise, couch falling apart, cushions flat (no loft). Poor amenities, no water no napkins, no toiletries. Breakfast, low quality fruit and needed t ok bc as for it as well as napkins. Filthy floor and tables, inadequately staffed.
Self
10/10
Exceptional
18 May 2026
Brian
Great quiet spot! Very relaxing and very well kept Hotel. Staff were excellent!
Self
8/10
Excellent
18 May 2026
Jeffrey
The fitness room was horrible …
Broke machines
Partner
10/10
Exceptional
10 May 2026
Umed
Great experience, comfortable beds and room layout
10/10
Exceptional
08 May 2026
Sung
Good location, clean room, great staff.
Friends_and_family Family
4/10
Poor
29 Apr 2026
Varsha
Poor Quality Breakfast especially considering how much we pay per night. Disappointed.
Self
10/10
Exceptional
27 Apr 2026
Aime Cesaire
Parking was fine. I didn't enjoy breakfast; too early (0700-0930)
Friends
8/10
Excellent
22 Apr 2026
David
Clean, comfortable room, adequate breakfast and helpful staff. Unfortunately, both treadmills were out order for several days and Fitness room has no WiFi.
Partner
6/10
Pleasant
21 Apr 2026
Tymera
The hotel had at least 2 bus loads of teenagers there. Made it impossible to utilize the “free breakfast.”

There were dark black stains on the rug near bathroom sink. Bathtub had some old floor non-slip material, which was unsightly.

Otherwise, things looked clean which is most important!
Friends_and_family Family
4/10
Poor
20 Apr 2026
Edgar
The hotel’s location is great, but the property itself could use some upgrades since it feels quite old. Our room was okay, but there was an unpleasant smell, like urine, which was really off . The breakfast was decent, but the staff could be more attentive with refilling items, especially when there are many guests. During our stay, there were a lot of college students, so quicker service would have been helpful. Overall, it was just an okay experience.
Family_with_children
10/10
Exceptional
12 Apr 2026
Susan
The hotel was clean and beds were comfortable.
Friends_and_family Family
10/10
Exceptional
10 Apr 2026
Sameh Mohamed
Great time overseeing a nice view. I needed a restful night for a job interview, and this hotel delivered.
Partner
8/10
Excellent
03 Apr 2026
Pamela
No shops or interesting places to walk to. Breakfast was pretty good, but could have used more variety of fruit. Wifi in workout room was spotty. ... and nothing to clean the equiptment with.
Partner
10/10
Exceptional
28 Mar 2026
HONGSHAN
Wonderful
10/10
Exceptional
25 Mar 2026
William kevin
Pretty area with a lake, restaurants and flowering cherry trees in walking distance. Nice.
10/10
Exceptional
14 Mar 2026
TIMOTHY
Clean room. Clean linen
8/10
Excellent
10 Mar 2026
Melanie
Not up to usual SpringHill Properties. A bit outdated.
Family
6/10
Pleasant
09 Mar 2026
John K.
The Springhill Suites Gaithersburg is a nice hotel, with a friendly staff and a wonderful breakfast! I am concerned about the area's security. Gaithersburg has seen an increase in vehicle theft/damage over the past several months, and this hotel does not appear to have adequate security given that.
Partner
6/10
Pleasant
03 Mar 2026
ELIZA
Sheets on the beds weren't clean.
10/10
Exceptional
01 Mar 2026
Aaron
Everything was great.
Partner
8/10
Excellent
25 Feb 2026
Sean
Breakfast in the morning very nice
Room service very good
Friends_and_family Family
10/10
Exceptional
25 Feb 2026
Jenny
great
8/10
Excellent
24 Feb 2026
Chikwado
Clean and Quit
Friends_and_family Friends
10/10
Exceptional
18 Feb 2026
Kelly
The room was great, had absolutely no issues, however, the couch is cheesy – old and needs to be replaced.

Continental breakfast was on point👍. Thanks for the hospitality.
Friends_and_family Friends
6/10
Pleasant
17 Feb 2026
sharlene
Room good except thr fridge had no freezer and my ice cream melted
Self
8/10
Excellent
15 Feb 2026
Amanda
Love this hotel. Though not of fan that now you have to pay for parking.
Leisure Pet
10/10
Exceptional
04 Feb 2026
Joseph
Nice Staff
6/10
Pleasant
29 Jan 2026
Marshall
The room was very clean. But we were on the side of the building facing the interstate and the traffic noise was very annoying. Made it difficult to sleep. And we had specifically asked for a quiet room at check in. It was not quiet.
Friends_and_family Family
10/10
Exceptional
19 Jan 2026
MAURICE
Staff was very friendly and helpful
Leisure Family
10/10
Exceptional
07 Jan 2026
James
Yes
10/10
Exceptional
19 Dec 2025
Stacy des Vignes
Clean room close to rio
Business_and_leisure Partner
8/10
Excellent
06 Dec 2025
Roberta
The room
10/10
Exceptional
05 Dec 2025
Carlos
The breakfast was good and people working Apologies
8/10
Excellent
18 Nov 2025
Dan
Staff were very nice, clean room.

But...they added a 7$ per day parking fee they did not tell me about ahead of time. They said they refunded the amount back to expedia after they charged my credit card. Ive seen no refund thru expedia or my credit card.
10/10
Exceptional
18 Nov 2025
Adam
Great customer service, room service, and pricing.
Business_and_leisure Self
10/10
Exceptional
18 Nov 2025
Daniel
Clean room
Leisure Partner
10/10
Exceptional
16 Nov 2025
Rebecca
Very courteous check in staff
Friends_and_family Family
10/10
Exceptional
15 Nov 2025
Tomasa
All above
10/10
Exceptional
12 Nov 2025
Howard
We enjoyed everything about this lodging. Nice room, easy checkin, reasonably good breakfast and excellent front desk representative.
8/10
Excellent
28 Oct 2025
Dianna
Clean room, quiet side of the building. Good restaurants nearby
Friends_and_family Family
2/10
Poor
26 Oct 2025
Nicolette
My sister and I were checking the beds and sheets upon arrival and there were signs of bed bugs. I saw bed bug eggs on the pull out mattress and brown/old blood looking stains which are signs of bed beds. The staff did move us to another room but after that we did not feel comfortable staying at all. The room conditions even in the other room were less than favorable.
Friends_and_family Family
2/10
Poor
22 Oct 2025
Billal
Not safe area to stay especially at night
Business Partner
2/10
Poor
16 Oct 2025
Ankit
They probably had frozen tuekey
Business Self
10/10
Exceptional
16 Oct 2025
Arthur
Good stay
Business
10/10
Exceptional
05 Oct 2025
Richard
No complaints with cleanliness. Nice appearance. A little hard to find. Grounds were clean.
10/10
Exceptional
30 Sep 2025
William
Pillows we not thee best.
Partner
2/10
Poor
28 Sep 2025
Linzhu
When we booked our room on Expedia, the listed features included \"daily housekeeping service.\" We booked three nights.

On the second day, after returning to our room in the evening, we were surprised to find out that no house keeping service had been performed. We went to the front desk to ask about the hotel's housekeeping service policy, she replied with an uncertain tone, \"Every two days?\" \"But you can make a request.\" She added. So we did, she noted our request on a piece of paper.

The next day, when we returned, again, we found that the room had not been cleaned! We went to the front desk to ask. Another lady, the one who had checked us in two days ago when we just arrived, was on duty. We asked why our room was not cleaned despite us making an explicit request. She simply said, \"Well, I don't know. I wasn't on duty yesterday. I saw no record.\"

Given the maximal length of 1500 characters, I will make the long story short. The short story is that this lady did offer us to change to a different room as we requested. But she LIED about (1) whether she knew who had been on duty the day before and (2) the fact that she did not tell us about the housekeeping policy when we first checked in. She even obnoxiously suggested that we could have booked a higher-end room if we expected daily housekeeping service.

In brief, our complain is that the hotel engaged in false advertising by claiming daily housekeeping service when it is not done and the staff was rude and lied.
Leisure Family
10/10
Exceptional
27 Sep 2025
Tiara
Great place to stay!
Leisure Partner
10/10
Exceptional
26 Sep 2025
Anibal
Very professional and accommodating staff. Highly recommended
Business Family
8/10
Excellent
23 Sep 2025
HONGSHAN
Will stay again
Business Partner
10/10
Exceptional
23 Sep 2025
RIVA
Nice stay
6/10
Pleasant
16 Sep 2025
Lisa
Didn’t eat breakfast
AC was noisy, there was a drip sound all night long. Bathroom not set up well. Toilet paper too far to reach, sink area tooo small, no amenities, no dresser, didn’t like the open closet to put my clothes, used the extra blanket & it had a bad smell.
Partner
8/10
Excellent
14 Sep 2025
Anchinlema
Great location and enjoy our stay. It’s a basic hotel but clean and close to shops and restaurants. Very nice area for walking around.
Leisure Family
10/10
Exceptional
09 Sep 2025
Rogerson
Clean room
Business
10/10
Exceptional
04 Sep 2025
Yetiman

Fine hotel

It was good to stay there.
Partner
10/10
Exceptional
28 Aug 2025
Liza
Great space, easy parking, and accommodating staff.
Leisure Family
2/10
Poor
25 Aug 2025
Robert
Not welcomed when we approach the front desk to check in. After waiting the Asian lady was rude. Very rude. Did not tell us about breakfast or anything jus gave us a room key after about 20 minutes
Partner
8/10
Excellent
22 Aug 2025
gordana
Liked: Location
Didn't like: stains on the sofa bed
10/10
Exceptional
12 Aug 2025
Dale
Quiet to sleep and wondering breakfast.
Leisure Family
10/10
Exceptional
11 Aug 2025
Laurie
Nice room! Breakfast included.
Leisure Self
2/10
Poor
02 Aug 2025
Marichu
When we first arrived the staff was very rude looking at us if we didn’t belong. Then the asked before looking at there computer “ARE YOU SURE YOU BOOK WITH OUR HOTEL, AND NOT SOME OTHER HOTEL”. We got to our room it was very clean, and nice except for a musty or moldy smell which I would find out later why. It was a handicap room with a shower bench because I’m handicap. Then when we woke in the middle of the night to use the restroom we found our carpet was soaked because our air conditioner was leaking. We called the front desk, and they moved us to a none handicap room which made our stay uncomfortable. The breakfast buffet was terrible because they did not have enough seating, and people had to stand to eat. Th buffet itself had a very limited selection to eat. The eggs was dry, and tasteless, the oatmeal was lumpy, the bread toaster was broken and couldn’t toast the bread or bagels to brown them. The buffet staff was lazy because when items ran out they never even restocked them. In other words if you didn’t get there early you didn’t eat. This included not restocking the juice or coffee. I will NEVER return to this hotel. I’ve been treated better by days inn or motel 6.
Leisure Partner
10/10
Exceptional
02 Aug 2025
Verified traveler

Clean

Easy access and clean. Great breakfast
Friends_and_family Family
10/10
Exceptional
27 Jul 2025
Verified traveler

Would recommend!

Clean hotel. Comfortable bed. Good selections for breakfast. Friendly staff. Great stay.
Friends_and_family Family
8/10
Excellent
19 Jul 2025
Marcus
Great stay
Leisure Family
10/10
Exceptional
08 Jul 2025
Steven
We stayed for a night on our way home. Very nice facility although it looked a little worn in spots. The staff at the hotel was wonderful. The breakfast was average for these type of hotels but not bad. I would definitely stay there again.
Leisure Family
6/10
Pleasant
08 Jul 2025
Aslam
Overall OK, and nice location, very close to Rio Lakefront which was great. The room was clean and spacious. We needed a fridge for kids so it worked out. The cleaning schedule is hit or miss, they have a very strict schedule it seems. Also the front staff was always annoyed/rude. I had 3 face-to face with the front desk, all the time they seemed irritated with me. One of the times the lady was just on her phone the whole time, and was very short with me. Upon check out, I brought my key-cards and she looked at me like what? Just throw them in there, and literally said nothing else. The continental breakfast was underwhelming but hey, it was included/free so can't complain to much. My main gripe was with the front desk folks.
Leisure Family_with_children
10/10
Exceptional
06 Jul 2025
Deneen

Awesome place to stay!

Alison at the front desk was amazing! Helpful and friendly. After nearly 9 hours of driving, her smiling face and helpfulness made the day much better! The room was A+. Will definitely stay there again.
Friends_and_family Family
8/10
Excellent
04 Jul 2025
Verified traveler
The staff were so friendly but the breakfast was a little rough. The eggs had no flavor and the sausage tasted like sanitizer. Use caution and choose other options!
Friends_and_family Family
6/10
Pleasant
19 Jun 2025
Gary
Eggs were cold at breakfast Poor selection of fruit. We found several ants in the room
Leisure Family
10/10
Exceptional
15 Jun 2025
Leonna
It was clean and spacious
Leisure Family
10/10
Exceptional
14 Jun 2025
Sarah
Overall a very nice hotel for the price and location. Was overall disappointed by the breakfast bar. Only fruit available was bananas or whole apples. No waffles or pancakes. Eggs were very dried out. Would have liked a little more variety with fruit or veggies.
Leisure Partner
10/10
Exceptional
13 Jun 2025
EDRISSA
The hotel is clean and quiet and staff were very nice
Business_and_leisure Family_with_children
8/10
Excellent
10 Jun 2025
Regi
Has most of the amenities of home...microwave, refrigerator, bed, television
Leisure Self
2/10
Poor
05 Jun 2025
Jennifer
Property was great not kid friendly and rooms are only cleaned once every 3 days unless you request otherwise
Leisure Family
8/10
Excellent
29 May 2025
donna
Very good
Friends_and_family Family
6/10
Pleasant
27 May 2025
Nicole
The tub was not clean, the kitchen sink was clogged, and the front desk would not give pillow for sofa bed but instead told me to use one of the 4 pillows that's meant for the king size bed. I received the linen for sofa bed and that's it, no pillow.
Friends_and_family Family
10/10
Exceptional
27 May 2025
Kippy
Great location.
8/10
Excellent
24 May 2025
Antonio
Hotel was fine. The site said there was a pool but the pool has been closed for 2 years.
Partner
8/10
Excellent
16 May 2025
Magdalena
Convenient and fairly modern facility with good breakfast. Our AC/heater unit did not function properly so we had to turn off. Main issue is that rooms have double beds instead of queens. Sofa beds are not comfortable, no less here than anywhere else. So good for 2 people but not so much for more than 2.
Leisure Family
8/10
Excellent
13 May 2025
Vanessa

20 min away from Soccerplex

Great location walking distance to RIO boardwalk/mall. Decent breakfast options. Sofa bed was not the best condition and sofa cushions can be steamed cleaned.
Friends_and_family Family
10/10
Exceptional
12 May 2025
Peter and Elizabeth

Easy parking and great hotel

Super easy parking and great location.
Partner
10/10
Exceptional
12 May 2025
Joseph
Ol
10/10
Exceptional
06 May 2025
Mary
A wonderful quiet, clean and safe environment. We enjoyed our stay and the scenery was lovely.
Leisure Partner
8/10
Excellent
04 May 2025
Julio
breakfast needs better organization
Leisure Family
4/10
Poor
30 Apr 2025
Morsheda
I don’t like it my 2 bed was infront of the bathroom.
Breakfast was so bad.
Leisure Family
10/10
Exceptional
27 Apr 2025
John

Great location j

Very close to a vibrant dining/shopping (Rio) area that was family friendly with a large playground, pond and paddle boats. Walked to dinner each evening. The hotel was quiet and friendly.
Partner
10/10
Exceptional
23 Apr 2025
Venkateswara
The room was spacious and well-designed. The area was very safe, modern, with lof of dining and shopping options nearby. Gathersburg is very convenient to stay for a visit to DC because you can take a train to DC every day (From ShadyGrove station). We visited DC Saturday and Sunday, so the parking at the station was free and the train ticket was very low.
Leisure Family

Location & surroundings

SpringHill Suites Gaithersburg
9715 Washingtonian Blvd, Gaithersburg, United States

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SpringHill Suites Gaithersburg

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