Cambria Hotel Rockville

United States , Rockville - MD
ROCKVILLE, 1 Helen Heneghan Way
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100 reviews shown

8/10

Excellent

12 Mar 2026

Virginia

On Monday night March 9 I needed help understanding Uber. I went down to the front desk and ask the desk clerk for help. I really appreciated his help he explain to me how it works where i understood the app. I don't know the name but I wanted to do a shout out to him. My Uber trip was very successful.

Self

10/10

Exceptional

11 Mar 2026

NICOLE

Great service and clean hotel.

10/10

Exceptional

27 Feb 2026

Joshua

Had a great time! Wonderful hotel!!!

Family_with_children

8/10

Excellent

25 Feb 2026

Heidi

everything perfect but shower drain had hair in it

Self

10/10

Exceptional

24 Feb 2026

Deja

Rooms were comfy we really enjoyed the hot tub. Very quiet peaceful experience

Partner

2/10

Poor

22 Feb 2026

Richard

I booked this hotel specifically to enjoy the hot tub with my fiancé only to find out that the hot tub was broken and won’t be fixed for a week or so. Our shower had no water pressure the first night and had to be fixed. The pool hours were ridiculous for a hotel and the lifeguard was pretty much pushing my daughter and I out before closing time so he could leave and he gave me the creeps staring at a close distant our entire swim which was very uncomfortable I would not stay here again

Friends_and_family Family

10/10

Exceptional

21 Feb 2026

Kevin

Room was clean, safe, and totally acceptable for us and our baby.

Family_with_children

10/10

Exceptional

14 Feb 2026

Pamela

Clean friendly!!

Business Family

10/10

Exceptional

11 Feb 2026

Leslie

Big clean room. Great air. Fantastic bed and shower and linens. Hotel squeaky clean. Near the metro.

Friends_and_family Family

10/10

Exceptional

07 Feb 2026

Joshua Clay

Great, convenient place to stay.

8/10

Excellent

04 Feb 2026

Dale

Everything was perfect except water in hot tub was cold

Business_and_leisure Partner

6/10

Pleasant

02 Feb 2026

PATRICIA

The pool closed early without notification then I wasn't extended a later check out

Friends_and_family Family

2/10

Poor

28 Jan 2026

Jan

I reserved two queen beds and when I arrived at 3pm, I was told none would be available for the night. The desk person was not helpful and did not seem to care.

Friends_and_family Family

8/10

Excellent

25 Jan 2026

Alan

The staff at the front desk were very helpful.

8/10

Excellent

24 Jan 2026

Charles

Nice

8/10

Excellent

20 Jan 2026

Britanie

Clean room
Noisy environment at night
Very close to amenities

Partner

10/10

Exceptional

19 Jan 2026

Janet

Spacious room, comfy bed, friendly check in, proximity to garage, and areas where we needed to go for our trip.

Business_and_leisure Partner

10/10

Exceptional

17 Jan 2026

Yolanda

The place was nice and clean, beautifully decorated the accents lamps and bedside tables were modern and the free standing mirror was a plus. The only thing I will said is that they don’t give water or toothbrush or toothpaste. They do have a hair dryer, ironing board and ironing machine, shampoo, conditioner, body wash and soap the other plus thing was the coffee maker and small refrigerator. No purified water though. But I managed to buy some.

Leisure Partner

10/10

Exceptional

08 Jan 2026

Christy

Modern fixtures

Self

10/10

Exceptional

04 Jan 2026

Steven

Didn’t dine there so have no opinion.

Self

4/10

Poor

31 Dec 2025

Mauricio

Front desk understaffed housekeeping understaffed. Anything i needed I had to go back down and get and had to wait while the one person who was there tended to everything else

10/10

Exceptional

27 Dec 2025

Ruth

Attentive staff. Comfy beds. Nice amenities. Quiet.

Friends_and_family Family

10/10

Exceptional

26 Dec 2025

DIANA

Absolutely, Beautiful Hotel,
Wonderful sraff

10/10

Exceptional

22 Dec 2025

Cristian

Perfect location

6/10

Pleasant

17 Dec 2025

Camilla

The housekeeping service was inadequate and below acceptable standards. Guests are required to request room cleaning at least 24 hours in advance if they want their room serviced, which is inconvenient.

After taking a shower during my stay, I noticed mildew in the shower area, which indicates the bathroom had not been properly deep cleaned before the room was assigned. This raised concerns about how thoroughly the room had been cleaned prior to my arrival.

After staying for three days, I requested housekeeping. When I returned later that evening, my room was in the same condition as when I left—dirty bathroom towels were still on the floor, and the bed had not been made.

I was then moved to another room; however, that room was also unsatisfactory. Food was visibly lying on the floor underneath the sleeper sofa and could be seen immediately upon entering the room. There was also hair in the bathroom near the soap dispenser, further suggesting the room had not been properly cleaned.

Additionally, garbage was left overflowing in the hallway near the elevators for more than 24 hours, which is extremely unsanitary and creates a health concern by attracting insects and rodents.

I do want to note that the front desk staff were polite and professional throughout my stay.

Business Self

10/10

Exceptional

16 Dec 2025

Taren

very nice room. Spacious, very nice linens, super clean

Leisure Partner

10/10

Exceptional

13 Dec 2025

Stanley

Room, staff

Friends_and_family Family

4/10

Poor

12 Dec 2025

Michelle

One of the reasons we chose this hotel was for the restaurant and indoor pool. Extremely disappointed. We came back from an event at 8pm. I asked the chef and waiter if they were still open. They said yes. I told them we needed a table of 6. I told them we were going to change and would be right back down. In the mean time the chef took off. I was told he wasn't sure if we were coming back down so he left. Mind you we reserved the table at 8 pm. Restaurant closed at 10pm. Next-- the following morning I take the boys to swim before checkout and the lifeguard closes the pool. She told the kids get they needed to take a break after 30 minutes of swimming then she walked away!

6/10

Pleasant

02 Dec 2025

Gretchen

The front desk staff was immensely helpful and responsive to our requests. My husband and I stayed for two nights, with our little rescue in tow. When we arrived to our room, there was only one towel, but once we called, housekeeping sent a stack of warm towels to our room. The king sized bed was quite comfortable and a selection of pillows with varying lofts made for a comfortable sleep. As sleepers that are sensitive to light, we appreciated the efficiency of the blackout shades that darkened the room beautifully. We found it odd, however, that we were placed in a handicap accessible room (we did not request this). The shower pressure was quite low and the holder for the shower nozzle didn't remain in place. Overall, a conveniently located hotel with good customer service.

Business Pet

10/10

Exceptional

02 Dec 2025

Randy

Highly recommended. We've stayed her many times. They have a restaurant and bar that's open until 10pm - great for those weary travelers checking in late. The bartender is fantastic and their burgers are amazing. Our room and bathroom are always clean and well stocked. Location is great as well - there is a wine bar around the corner with outdoor seating, a Starbucks and Panera on the corner. They should be given a higher star rating!

Partner

8/10

Excellent

28 Nov 2025

Christopher

Clean and modern.

Friends_and_family Family

10/10

Exceptional

26 Nov 2025

Shivago

The room and the customer service were very impressive!!!

I do look forward to staying there again!

Business_and_leisure Partner

6/10

Pleasant

23 Nov 2025

Jorge

Location is great.
Check in wasn't smooth, it took a few minutes to confirm my 2 queen bed rooms but it was resolved.

Business Family

6/10

Pleasant

17 Nov 2025

Vincenzo

I did .
Rooms Great . Large and Modern
Beds Terrible ( Used up / Lumpy soft/ Hard/ Weak )

Business Self

8/10

Excellent

15 Nov 2025

Jody

Great place. Very clean and convenient. My only complaint is that the shower wasn't hot enough.

6/10

Pleasant

15 Nov 2025

Lucy

Huge room, but with very little in it. One thing that I’ve never seen before: the staff only come in to clean and/or make up the bed if you specifically request it and make an appointment for that. Room heating system is odd; even though there’s a thermostat, if you select heat on the thermostat it just gets hotter and hotter.

Self

10/10

Exceptional

14 Nov 2025

Tyler

Comfortable

Business Partner

8/10

Excellent

13 Nov 2025

Kodi

Boiler ended up going out while we were there so we didn’t have water for a couple of days. Ended up leaving early which the staff was kind about and didn’t give us a hard time

10/10

Exceptional

12 Nov 2025

Ida

Spacious and clean room

Self

10/10

Exceptional

11 Nov 2025

Katharine

The nicest hotel I've ever stayed in, and I've been to a lot of them! Spacious room, the thermostat was adjustable (most hotels now decide the temperature of your room), clean, good area... couldn't ask for better.

Leisure Family

10/10

Exceptional

08 Nov 2025

Ruben angelo

Awesome

Partner

10/10

Exceptional

03 Nov 2025

Afua

Spotless and spacious room! Clean!!!! Loved it!

Friends_and_family Friends

8/10

Excellent

03 Nov 2025

Ana

Clean room, friendly staff. Experience noise at dawn from people entering and knocking on doors around 2-3 am. I understand that’s outside your control. Pricey not to have the walk-in washer. I stayed here before. Other hotels provide make up removal single use toiletries was surprise not to find any at Cambria.

Business_and_leisure Partner

10/10

Exceptional

31 Oct 2025

Michael

Great location and very clean and comfortable room. Loved how the space was arranged with the couch and bed, etc.

10/10

Exceptional

30 Oct 2025

Dawda

Bar well stocked, clean and great customer service

Leisure Family

8/10

Excellent

29 Oct 2025

Anusha

The room is good. The flow of water in the shower could have been little faster.

Business

8/10

Excellent

29 Oct 2025

Mark

Everything went well. The room was great and staff was nice. There had been some kind of water issue and there were drying fans running out in the hall, but I didn't hear them in my room.

Business

10/10

Exceptional

28 Oct 2025

Susan

All good. Have stayed here many times.

Partner

10/10

Exceptional

24 Oct 2025

Andrea M

Great location, comfortable room, helpful staff.

Friends_and_family Family

4/10

Poor

24 Oct 2025

Gregory

When we came, we were informed the hotel is fixing some problems with the boiler and there will be no hot water for the next 3 days from 10 am till 5 pm. Ok, we thought, we can deal we that, though it is strange we were not notified in advance. Next evening, in the middle of the repairs, a pipe had burst, and the whole hotel was left without any water, hot or cold. We expected the pipe fixed overnight, but hotel stayed without any water for full two days (or possibly more, we left by that time). It meant not only no possibility for coffee, showers or washing, but also standing mess in every toilet, making the whole hotel unlivable.

Emergenies happen, though a problem persistent for more than 2 days is not emergency but a condition. What completely disgusted me was the staff attitude - absolute nonchalance, indifference, duplicity. They didn't care, they didn't seem to call for emergency crew to deal with the burst pipe in the evening (they just cut the water and the earliest I noticed any work was the morning after), they didn't volunteer solutions or take immediate actions (like setting up portable toilets or helping guest to relocate). Moreover, when I was abruptly checking out in the middle of the crisis, I heard them talking to someone checking in - they mentioned the water disruption but tried to downplay it saying they hope it would be fixed by the end of the day when it was already obvious it will last at least 1 more day.

Avoid this place at any cost!

Leisure Family

4/10

Poor

23 Oct 2025

Daniel

There was no running water in the middle of my stay so I had to relocate to another hotel. Also the parking is very expensive for a hotel in the suburbs. Would not stay here again.

Business Self

6/10

Pleasant

22 Oct 2025

Donald

Did not like that an extra cost was asked for morning coffee

8/10

Excellent

19 Oct 2025

Sandra M

Great hotel. I did not give the highest rating because the shower was set to warm. Someone needs to allow the water temp to go higher for hot showers. Unacceptable to only offer warm showers. While I understand the liability of scolding hot water, there is no need to max the temp to luke warm! Other than that issue, I did like this hotel.

Leisure Friends

10/10

Exceptional

17 Oct 2025

Emmanuel

Great

Friends_and_family Family

8/10

Excellent

16 Oct 2025

rebecca

Close to metro. Plenty of walkable dining options . Quiet safe area

Leisure

10/10

Exceptional

15 Oct 2025

Stephanie

Clean and comfortable. It is also not far from a metro stop, which was a plus for us.

Friends_and_family Family

10/10

Exceptional

13 Oct 2025

Caroline

I was very impressed that there was actually a lifeguard in the pool area. Loved the Bluetooth bathroom mirror. Beautiful hotel.

Leisure Family

10/10

Exceptional

12 Oct 2025

Ann

Perfect location

10/10

Exceptional

11 Oct 2025

Allen

very nice place to stay, easy access to the metro, great value

10/10

Exceptional

11 Oct 2025

Cynthia

Spacious room. Only complaint was “air freshener smell was “cloying”. I noticed it every time I turned over in bed.

Friends_and_family Family

10/10

Exceptional

11 Oct 2025

Howard

A great location within walking distance of restaurants, coffee and shops in downtown Rockville. You have to pay for parking in the garage. The room was spacious and comfortable.

Friends_and_family Family

8/10

Excellent

11 Oct 2025

Monique

Everything was great but parking should be free

Business_and_leisure Family

10/10

Exceptional

09 Oct 2025

Artur

All was good. Thanks

Business_and_leisure

10/10

Exceptional

07 Oct 2025

Terri

Property was like new. Parking was convenient. Rooms were spacious uncomfortable.
Check in was slow.

10/10

Exceptional

07 Oct 2025

Valerie

A bit far from downtown DC but still accessible on red line and quiet convenient area. Very clean. Good price!

Leisure Self

10/10

Exceptional

07 Oct 2025

Richard Alan

Staff was very friendly and accommodating

Thank you

Business_and_leisure Self

10/10

Exceptional

07 Oct 2025

Petrina

Hotel is nice. My only complaint was that the pool hours are very short. 11a-7pm on wknd. Very limited when staying one night. The kind woman at the front desk, made sure my kids n I had time in pool tho. Thank you

Friends_and_family Family

10/10

Exceptional

05 Oct 2025

Albert

Room was exactly what we book, no surprise and the staff both day and night were amazing! Highly recommended them to anyone staying in area!

Friends_and_family Family

6/10

Pleasant

04 Oct 2025

Amber

The location and parking weren't ideal.

10/10

Exceptional

01 Oct 2025

Izhak

Great service

Business_and_leisure

6/10

Pleasant

30 Sep 2025

LaTanya

Pool area has bad hours. Opens later than other hotels and closes earlier. Nice when you can make it in. No complimentary breakfast at all. Parking is $21.20/day, which is cheaper than most hotels. Parking garage smells and is isolated, didn’t feel very safe as a single female. Room was average. Vents were filthy. AC unit was noisy. Many TV channels didn’t work. Beds were comfortable, plenty of towels in room and down in pool area. No pen and paper or hotel information card in room. Room did have a functioning microwave and mini fridge, which was nice. Do not bring freezer foods. Overall, I’d probably choose another hotel for my next stay. Good for the price.

Leisure Self

6/10

Pleasant

29 Sep 2025

Betsy

Hotel is centrally located, within walking distance of rail station, groceries, restaurants etc. There is a small vending area near the front desk. Parking signage is misleading; besides the Garage Level 4, you can park on 1 & 3. Instruction say housekeeping occurs after 3rd night (no); it requires 24 hour notice. Room was clean but carpet needs shampooing. Difficult to turn off air conditioning. Pool/hot tub closes early.

Check out was painfully slow. The woman at the desk spent an average of 5 minutes per guest to complete the process, so there was a line. Please implement express checkout with a key drop.

Leisure Partner

8/10

Excellent

26 Sep 2025

LaTanya

Room was nice, water pressure for shower was good. Check-in was a little rough there was a line and only one person working the desk.

10/10

Exceptional

23 Sep 2025

Kevin

Great staff and nice place.

Business Self

8/10

Excellent

22 Sep 2025

Melvin

I enjoyed my stay at the property. Looking forward to my next stay.

Business Family

10/10

Exceptional

19 Sep 2025

Andrea

Wonderful! I love it here!

10/10

Exceptional

19 Sep 2025

Susan

4/10

Poor

19 Sep 2025

Xiaorong

The room is clean, location is very convenient, but they charged me 78$ for no reason, can’t provide the receipt, called many times, always promised to call back when figured out but never.

Leisure Family

10/10

Exceptional

17 Sep 2025

James

Excellent stay except for issue with the door security jam malfunctioning. Staff was very good.

10/10

Exceptional

15 Sep 2025

Sudhirdas

I came here on a thursday afternoon. Less than 10 minutes walking distance from Rockville metro station. Nice and quite neighborhood. Many dining options nearby. My room was large. Neat and clean. I wish they placed a bottle of water in the room. Out side there was ice mechine, but did not find a water fountain. Otherwise everyhting was excellent.

Business Self

8/10

Excellent

09 Sep 2025

Victoria

It was very nice and clean and in a good area.

Business Self

10/10

Exceptional

08 Sep 2025

Marie

Clean place

Leisure Partner

8/10

Excellent

05 Sep 2025

Verified traveler

Great location in Rockville

Fantastic location that allowed us to walk to lots of restaurants and the VisArts. The room was clean and comfortable, and the staff we interacted with were all great. The room had a little bit of a funky smell that was more pronounced after the shower was used, which is the only reason I didn't give it a full 5 stars.

Friends_and_family Family

4/10

Poor

05 Sep 2025

john

Took too long to check in. There was nobody at the front desk for 15 minutes. Almost finished a full beer before we got checked in

10/10

Exceptional

01 Sep 2025

Deana

👍

10/10

Exceptional

30 Aug 2025

Meredith

The overall stay was very peaceful and very convenient to dining. I would definitely come back again and refer to others when they come to visit.

10/10

Exceptional

29 Aug 2025

Ronald

Very convenient to courthouse. Excellent price and plenty of v close dining options

4/10

Poor

29 Aug 2025

Bryan

Nice stay, lied about the hotub.

I called before booking to see if the hot tub was open, they said it was. It was not. This is the only reason I booked.

Business

4/10

Poor

29 Aug 2025

Stacy

Comfortable stay POOR customer service

I love staying at the Cambria.. but I must say I was very disappointed with the manager as I was checking out. I had to leave the morning of my check out around 8:30am for a meeting and returned shortly after 11am to check out. Upon driving back to the hotel from my meeting I called the front desk to inquire about the $44 parking fee I was charged upon leaving the parking garage that morning. The sign clearly says $20 a night for the Hotel and I was Only there for 1 night. The woman took my call was friendly as I explained what happened she told me to
Come inside to the front desk so that they could handle it. Once I arrived, I waited patiently as the manager assisted another guest who seemed to be frustrated. When I t was my turn I let him know I was ready to check out and asked how the additional $24 I was charged for parking would be refunded. I was completely calm because I figured this could be corrected until the manager told said “ you should have brought the parking ticket in to us” the third party handles the parking garage and no refund will be given. EXCUSE me, rude! I told him how was I to know that I was never informed. He didn’t want to correct the problem he just said WE didn’t charge you and slide the parking ticket/ receipt back to me. I existed. I will never stay at that location again. This was poor customer service.. I couldn’t believe it I’ve never been treated like that and even had a good stay with my children while we were in Rockville overnight.

Business Family

10/10

Exceptional

28 Aug 2025

Yosua

really satisfied👍

10/10

Exceptional

27 Aug 2025

Nana

Nice place

6/10

Pleasant

24 Aug 2025

Christine

Parking is not included in an already pricy hotel. Prepare to pay 20$ extra a day

10/10

Exceptional

24 Aug 2025

Jorge

Everything about the hotel was very good… except for the elevator malfunction.

Leisure Family

10/10

Exceptional

20 Aug 2025

Nnaemeka

Great place

10/10

Exceptional

20 Aug 2025

Dana

Room was large. Very clean. And the king size bed was comfy.

Business

10/10

Exceptional

16 Aug 2025

Verified traveler

Wonderful

Our stay was amazing and better than the last hotel we came from. It had very nice colors and a Keurig Coffee Machine. This is also a great location because there is restaurants in walking distance. We were traveling with 5 people and we all had our different spaces (It was not crowded). The bathroom door opened right up to the counter which was a little frustrating, but other than that we had a wonderful stay!

Friends_and_family Family

6/10

Pleasant

09 Aug 2025

Maricely

Pool was in maintenance so didn’t get to enjoy it. No restaurant or bar service on Saturday.

10/10

Exceptional

09 Aug 2025

Stephen

great

Leisure Family