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Extended Suites Merida Siglo XXI

Merida - Yucatan · Mexico

Calle 20-A #284 Int. X 5-B y17View location

8.4/10Excellent950 Reviews
Cleanliness8.2/108.2
Service7.6/107.6
Comfort8.4/108.4
Condition8.4/108.4
Neighborhood9.0/109.0
Value8.4/108.4
Amenities7.8/107.8
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  • Most popular

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Extended Suites Merida Siglo XXI

This charming hotel, established in 2019, is located in Merida, just 25 kilometers from the airport. Extended Suites Merida Siglo XXI offers 123 comfortable rooms and features Wi-Fi throughout. Guests benefit from a 24-hour reception, accessible accommodations, and on-site parking (additional fees may apply).

Weekly housekeeping includes dusting, vacuuming, trash removal, and bathroom and kitchen cleaning. Daily housekeeping is available for a fee. Please note that kitchen utensil loans are currently suspended, and the gym and pool operate with capacity restrictions. Cots are not available, and pets are not permitted.

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With a stay at Extended Suites Merida Siglo XXI in Mérida (Xcumpich), you'll be steps from Yucatán Siglo XXI Convention Center and 8 minutes by foot from Paseo de Montejo.

This aparthotel is 1.6 mi (2.5 km) from U.S. Consulate General Mérida and 3.4 mi (5.4 km) from Yucatan International Convention Center. Make yourself at home in one of the 123 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. 42-inch LCD televisions are provided, with satellite programming available.

Conveniences include desks and microwaves, as well as phones with free local calls. Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Noise-free rooms not guaranteed LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A damage deposit of MXN 250 will be collected before check-in.

    We have included all charges provided to us by the property.

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
    • No pets and no service animals are allowed at this property.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Noise-free guestrooms cannot be guaranteed
    • Host has indicated there is a carbon monoxide detector on the property
    • Host has indicated there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher and a security system
  • Minimal age
    18
  • Optional fees
    • Late check-out is available for a fee (subject to availability)
    • Housekeeping is available for an additional fee

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Juega Juega Casino 0.1 km / 0.1 mi
Yucatán Siglo XXI Convention Center 0.1 km / 0.1 mi
Great Museum of the Maya World 0.5 km / 0.3 mi
Paseo de Montejo 0.7 km / 0.4 mi
Plaza Galerias Mall 1.3 km / 0.8 mi
The Harbor Lifestyle Mall 1.7 km / 1.1 mi
U.S. Consulate General Mérida 2.1 km / 1.3 mi
Diamonds Casino 3.8 km / 2.4 mi
Hospital Faro del Mayab 4.1 km / 2.6 mi
Grutas de Calcehtok 4.3 km / 2.7 mi
Estadio Salvador Alvarado 4.8 km / 3 mi
Yucatan International Convention Center 5.4 km / 3.4 mi
Monument to the Fatherland 5.5 km / 3.4 mi
Casa Montes Molina Museum 6.1 km / 3.8 mi
La Isla Mérida Cabo Norte 6.1 km / 3.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2019
  • Total number of rooms: 123
  • Number of floors (main building): 4
  • Suites: 123
  • aparthotel
  • American Express
  • MasterCard
  • Visa
  • Airport
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
Show 25 more facilities & services
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Local and international calls
  • Secure parking
  • Laundry service
  • LaunderetteExtra charge
  • Multilingual staff
  • 24-hour security
  • Air conditioning in public areas
  • Smoke detector
  • Lift access
  • ShopExtra charge
  • Gym
  • Clothes dryer
  • Private pool
  • Outdoor freshwater pool: 1
  • Sun loungers
  • TV lounge
  • LGTBIQ friendly
  • Identification card at arrival
  • Non-smoking establishment
  • FitnessExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE TWO QUEEN BEDS NON SMOKINGSUITE • TWO QUEEN BEDS NON SMOKINGSUI.2Q-NM

    Photos are not available for this room type.

    Extended Suites Merida Siglo XXI

    SUITE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Extended Suites Merida Siglo XXI

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Extended Suites Merida Siglo XXI

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q

    Photos are not available for this room type.

    Extended Suites Merida Siglo XXI

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D

    Photos are not available for this room type.

    Extended Suites Merida Siglo XXI

    SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Extended Suites Merida Siglo XXI

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Extended Suites Merida Siglo XXI

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN BED NON SMOKINGSUITE • QUEEN BED NON SMOKINGSUI.NM-QN

    Photos are not available for this room type.

    Extended Suites Merida Siglo XXI

    SUITE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Extended Suites Merida Siglo XXI

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDS • 1 Bedroom • 28 m²SUI.2B-1
    SUITE TWO BEDSPhoto unavailable4 photos

    Extended Suites Merida Siglo XXI

    SUITE TWO BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B-1

    Room amenities

    • Smoke detector
    • Cable TV
    • Desk
    • Centrally regulated air conditioning
    • Microwave
    • Fridge
    • Kitchenette
    • Internet access
    • TV
    • Shower

    Facilities with extra charge

    • Housekeeping
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Extended Suites Merida Siglo XXI

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Extended Suites Merida Siglo XXI

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B

    Photos are not available for this room type.

    Extended Suites Merida Siglo XXI

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Extended Suites Merida Siglo XXI

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Extended Suites Merida Siglo XXI

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Extended Suites Merida Siglo XXI

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BED • 1 Bedroom • 23 m²SUI.1B-1
    SUITE ONE BEDPhoto unavailable4 photos

    Extended Suites Merida Siglo XXI

    SUITE ONE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B-1

    Room amenities

    • Microwave
    • Centrally regulated air conditioning
    • TV
    • Internet access
    • Kitchenette
    • Fridge
    • Shower
    • Desk
    • Cable TV
    • Smoke detector

    Facilities with extra charge

    • Housekeeping
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Extended Suites Merida Siglo XXI

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Extended Suites Merida Siglo XXI

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Extended Suites Merida Siglo XXI

8.4
Excellent
950 Reviews
Cleanliness
8.2 /10
Service
7.6 /10
Comfort
8.4 /10
Condition
8.4 /10
Neighborhood
9.0 /10
Value
8.4 /10
Amenities
7.8 /10
100 reviews shown
2/10
Poor
03 Aug 2026
JULIANA M
The property is nice, but the staff is terrible. At check-in, the employee was in such a bad mood that he failed to copy our IDs on the first try and had to ask a second time. He repeated instructions as if we were stupid. Finally, he handed us the room key. While the hotel is good, the TV never worked, but I did not want to be mistreated again, so we just left it alone.The next day, my husband went to the lobby for coffee and a staff member said it cost money, though there was no sign posted. An employee named Diana treated my husband like a homeless person. She turned to a coworker and whispered, \"Can you believe they wanted to fill their thermos for free?\" My husband only brought his thermos to avoid using paper or plastic cups. We decided to leave the property. When I asked Diana for her last name to report her, her attitude was unbelievable. I will definitely report her and never stay at this property again. I also forgot to mention that the towels are very old. I initially chose this property because the bed is awesome and I slept as i was at home.
10/10
Exceptional
12 Jul 2026
Evelyn
Clean room, shops nearby, parking
Family_with_children
2/10
Poor
06 Jun 2026
Calixto
No lo recomiendo las fotos no son la realidad con las habitaciones
Partner
10/10
Exceptional
11 May 2026
Maria
Clean room
Self
10/10
Exceptional
29 Apr 2026
JOSE RODRIGO
Gracias por el buen servicio
10/10
Exceptional
13 Apr 2026
Gabriel
Excelente relación precio / calidad
Muy bien ubicado
Con muchos servicios y tiendas cerca
Buen espacio de estacionamiento
Ideal para descansar y seguir la jornada
Friends_and_family Family
8/10
Excellent
10 Apr 2026
Carlos
Secure parking, excellent hotel
8/10
Excellent
24 Feb 2026
Daniel
Para empezar me parece un buen lugar pues está muy tranquilo y a un costado hay una tienda de conveniencia.
El personal (no todos) muy amables, aunque me tocó llegar de noche le preguntaba algunas cosas a la dama que estaba en recepción y me dio la impresión que estaba molesta pues como que no me escuchaba, pero bueno, nada del otro mundo.
El interior muy bien, refrigerador bien, estufa bien, camas muy bien, limpia la habitación, me agradó que habían varios canales en la tv, lo único a mejorar en el baño es que le falta cerrar el espacio de la regadera con el wc pues solo tiene la mitad de una división y al bañarse escurre mucho el agua hacia afuera.
Igual me agradó la tranquilidad del lugar. En resumen me parece un excelente hotel.
Friends_and_family Family
10/10
Exceptional
17 Feb 2026
Kane
Very nice
10/10
Exceptional
09 Feb 2026
Noel
Every thing great!
10/10
Exceptional
25 Jan 2026
Preston
Room was clean and the people at the desk were nice and helpful
Self
10/10
Exceptional
13 Jan 2026
Diane
Great location . Lovely staff.
Leisure Self
10/10
Exceptional
03 Jan 2026
Andrew
Ues..the rooms were spacious , clean and comfortable..staff were courteous and helpful
Business
6/10
Pleasant
21 Dec 2025
Bruce
Limited parking. The kitchen didn't have pots, pans, plates, utensils, or anything to cook or eat with.
Business_and_leisure Partner
8/10
Excellent
16 Dec 2025
Noel
Excelente ubicación y limpieza de la habitación.
Partner
6/10
Pleasant
02 Dec 2025
Jeffrey
Extended stay suites with full fridge, microwave and cook top. Everything you need to use it is an additional rental fee. The room doesn’t even have a coffee maker.

The WIFI went out and I was told it wouldn’t be available for 3 days. TV must have been on the same system because it had no service either.
Business_and_leisure Self
6/10
Pleasant
28 Nov 2025
Georgina
Está medio pasable, el precio bien, muy muy básico, por el precio está bien el hotel
Friends_and_family Family
10/10
Exceptional
15 Nov 2025
Jamelle
Coffee machine wasn't working properly. Everything else was satisfactory
Business Partner
4/10
Poor
14 Nov 2025
Shantelle
Staff was really nice. Property had ants everywhere. Floors in room dirty. Bathroom showing serious wear and tear.
10/10
Exceptional
02 Nov 2025
Klaas
Clean room. Fast check in. Good amenities
Business Partner
6/10
Pleasant
26 Oct 2025
TANMOY
Good location
Family_with_children
8/10
Excellent
21 Oct 2025
SONIA
El compresor del aire acondicionado hace un ruido infernal, dan pocas amenidades para 2 personas solo un shampoo
8/10
Excellent
18 Oct 2025
Gustavo
Buena opción
Business
6/10
Pleasant
09 Oct 2025
Eduardo
We found some bugs in the room and the ac was super noisy anyway it’s good for the price
6/10
Pleasant
05 Oct 2025
Paola
The room had a very strong smell like recently cooked ramen or noodles. Bed sheets and towels didn't look quite clean. The rest of the room was neat and in order.
Business_and_leisure Family_with_children
10/10
Exceptional
03 Oct 2025
James
The hotel is a bit older, but was very nice as I was able to get a top floor and did not have loud neighbors with barking dogs. At night there is minimal road noise and no loud clubs playing music until 3 am. The room was very clean and had no bugs. AC and heat functioned well. The staff were very helpful and let me store items until time to check in. The area around the hotel is a bit boring but can easily be accessed by taxi to travel to other places. Parking is minimal. There are convenience stores closeby. The pool has a nice small pool area which I liked. I had a very good time while I was here.
6/10
Pleasant
03 Sep 2025
JORGE ARTURO

Los aires acondicionados hacen mucho ruido. 😓

El ruido de los aires acondicionados, extractores de aire y refri eran demasiado fuertes que me costo dormir, es el primer hotel que no tienen secadora en el cuarto. En el resto todo cool.
Self
4/10
Poor
29 May 2025
ALEJANDRO
Muy sucia la habitación. El suelo pegajoso. La TV no sirve y no te dejan ni agua, toallas viejas y desgarradas
Leisure
8/10
Excellent
09 May 2025
Daniel

Comfortable for one nights stay

Beds were comfortable. They have a full refrigerator and there’s a flat top stove. But no cups or plates or anything in the cabinets. I don’t know how you could cook anything if you wanted to. Didn’t have a hand towel in the bathroom but that wasn’t a big deal. Overall it was a good experience and I’d stay there again.
Partner
10/10
Exceptional
30 Apr 2025
marina
The people was super polite

Thank you
8/10
Excellent
12 Apr 2025
Carlos

Great for business trip

Business trip
Walking distance to trade show center
Big room, good mattress, pillows could have been a bit better.
In room full size fridge+microwave+electric stovetop
Cooking utensils, silverware, etc upon request
Business
8/10
Excellent
31 Mar 2025
James
Love, the hotel only complaint that I would have this last trip was a security guard was not a very friendly man. He would stare you down every time you would walk past him.
Leisure
10/10
Exceptional
27 Feb 2025
Hilton
Everything was working properly in the room
Business_and_leisure Partner
6/10
Pleasant
25 Feb 2025
January
I like the location, but the service was poor ... If you need something in your room you need to go to the reception. They didn't put shampoo or soap very day, the AC is too noisy. I won't come back there!
Leisure Partner
8/10
Excellent
03 Feb 2025
Omar
Staff was great
Leisure Self
8/10
Excellent
22 Jan 2025
Danny
Great shower pressure and temperature!!! Was the highlight of my stay. Front desk staff friendly and courteous. Enjoyed having a kitchenette did not appreciate not having any cutlery or even mugs unless I rent them, not fair practice
6/10
Pleasant
21 Jan 2025
Verified traveler

Hotel low cost

Me quisieron cobrar 250 pesos por una tarjeta extra para entrar al cuarto, el shampoo que te dejan sirve para 1 bañada, el refri y el aire acondicionado hacen demasiado ruido. Es un hotel demasiado básico y la recepcionista de la noche está de malas siempre. No regreso
Partner
10/10
Exceptional
21 Jan 2025
CARLOS

Revisar con más detalle las habitaciones.

Mi estancia fue excelente, tuve solo dos detalles que podrían mejorar. El primero es la limpieza en los baños, porque me percaté que no realizan limpieza en la regadera, y el segundo el flotador del depósito del agua funcionaba mal y el agua se tiraba, nadie de mantenimiento o servicio se dio cuenta por lo que di aviso en la recepción, espero lo hayan reparado.
Business
8/10
Excellent
14 Jan 2025
Ana C

Personal Amable

Todo bien, el personal muy amable, solo que olía un poco a humedad
Friends_and_family Family
6/10
Pleasant
06 Jan 2025
Ella
Apart from the inconvenience of only being allowed one key for the room, it really is quite comfortable to stay in. We appreciated having a kitchen with a microwave and stove top which worked quite well and a large sized fridge. The location is fantastic. Two minute walk to grocery and there was a fairground for my child to enjoy. Customer service was very good. Front desk staff was kind and helpful when we had questions.
The thing that made our last night painful was that when we left in the evening to begin moving items to our next hotel destination (we had not checked out yet though it probably looked like we did) someone entered our room while we were gone and stole a book that my daughter had specifically left on the bedside table in plain view. I even told the front desk staff that we were not checking out yet, just moving some of our things to the next location. We made sure to take our valuables with us but my daughter did not realise her book would be something someone would want to steal. I don't think it was taken by the maid. It went missing during our time out in the evening, and we noticed it missing from the bedside table as soon as we came back to the hotel late that night. It made us feel very uncomfortable. Maybe its a Mexico thing, but it was new for us.
Friends_and_family Family
10/10
Exceptional
18 Dec 2024
CARMEN ALICIA
Nuestra estancia fue muy placentera aunque corta. La comodidad y limpieza de las habitaciones y en general del Hotel es excelente, la ubicación y cercanía con toda clase de tiendas, restaurantes y comodidades, también es muy conveniente.
Friends_and_family Family
10/10
Exceptional
03 Dec 2024
Maria E
Clean and comfortable
Leisure Family
4/10
Poor
28 Oct 2024
Arthur
Hotel rooms are a nice set up but, missing hairdryers, iron and coffee, people at the front desk tell you all that you can't do and nickel and dime stuff like like they charge to use the laundry room, charge for plates, spoons,forks and coffee and after that ignore you, they look as though they are doing you a favor and don't want to be bothered and when asked something answer kinda drill Sargeantish loved the fridge and rooms are spacious and the bathroom set up is great.. but believe since they dont actually clean the room until seven days they have an ant problem you see them everywhere.. The hotel has a lot of potential with the right staff and doing away with the commissary type set up.
Leisure Partner
2/10
Poor
26 Oct 2024
Florentina
La habitación sucia, la cama con pelos, el aire acondicionado hace mucho ruido que deja dormir
Friends_and_family Family
10/10
Exceptional
16 Aug 2024
Alberto
Muy agradable. Sin embargo el clima tuvo fuga de agua al final y aunque estoy acostumbrado al ruido del clima este en ocasiones fue muy ruidoso y llegaba a despertarme por lo demas esra bien el servicio
Friends_and_family Family
10/10
Exceptional
09 Aug 2024
Suriany

Muchas gracias

Exelente servicio y alojamiento
Business
8/10
Excellent
29 Jun 2024
Steve
Pretty nice option, we stayed only one night but we are thinking on trying other options before going back.
Business_and_leisure Family
8/10
Excellent
29 May 2024
Oscar

Was great in 2020 now average af

I stayed there in 2020 and it was better, there use to be dishes to borrow but now they charge everything. I guess some guests could’ve broken some and it wasn’t profitable anymore. There used to be a morning snack and now there’s nothing. Quality has gone down but it’s still an okay suite with stove (was malfunctioning) and a fridge.

Partner
2/10
Poor
24 May 2024
Shamar
Some of the staff was very rude. The bathroom, particularly the shower needed to be repaired.
Leisure Family_with_children
10/10
Exceptional
16 May 2024
Carlos
Easy to check ins and outs
Business Family
10/10
Exceptional
10 May 2024
Alberto
Check in muy agil. Camas muy comfortables.
Friends_and_family Family
8/10
Excellent
10 May 2024
Eduardo

Breakfast missing

It would be nice to have breakfast
Partner
10/10
Exceptional
27 Apr 2024
Joryl Peter
Great service from all staff. Clean rooms and facility. Courteous staff
Business Self
6/10
Pleasant
21 Apr 2024
Alexandra
Staff was friendly but it would be nice to have them do events so they know what/how when we asked them questions of how a concert venue was they didn’t know. Maybe keeping them up to date on things like that. The bedsheets were thin and we had a ton of ants in our room.
Leisure Family
8/10
Excellent
18 Feb 2024
SALVADOR
Water in the toilet keeping running random time! Refrigerated very noise,

We asked to movie to another room due to the noise but it was the same.
8/10
Excellent
13 Jan 2024
RAUL
Rooms are clean with good A/C, hot water and a good size fridge.
Leisure Partner
10/10
Exceptional
26 Nov 2023
Luz Adriana
Was all soo good
Leisure Family
10/10
Exceptional
22 Nov 2023
Andrea
The property was perfectly located next to the conventions center. Check in was easy, and staff was really nice. The beds were a bit hard, but I still had a good sleep.
Leisure Friends
10/10
Exceptional
26 Sep 2023
Carlos Alberto
Good
Business Self
8/10
Excellent
08 Aug 2023
Luis
Ok hotel if you are looking for resting your head without expending that much.
Leisure Self
8/10
Excellent
15 Jul 2023
Johnathan
Great place to stay the management is amazing.
Business_and_leisure Family
10/10
Exceptional
14 Feb 2023
Nancy
I liked the kitchette. However you must pay a fee for utensils. I liked the convenient laundry room. You must get the tokens from the front desk. My dryer did not dry well. All employees were great.
Leisure Self
10/10
Exceptional
12 Feb 2023
Mike
The staff was very friendly and happy to help, offered to show us the room type we booked before we checked in, we adjusted our reservation to 2 rooms for the 4 of us. Always with a smile and even helped us order some food when our apps weren't working. Would stay here again.
Leisure Family
10/10
Exceptional
03 Feb 2023
james
Great location ,very clean and great staff
Business_and_leisure Self
8/10
Excellent
10 Aug 2022
Edgar
This is a safe and clean place to stay if you are planning to not spend time at the hotel, because the amenities are very basic and almost null. But must say its in a very good place if you would like to go to the Mayan Museum or if you need to look for dinner o breakfast nearby.
Business Self
6/10
Pleasant
01 Aug 2022
Adriana
I found a good price and hotel is conveniently located to Periferico and Paseo Montejo. This was my first time in this brand and I was not aware the clean your room every 7 days. Even though there is a kitchenette in the room, cabinets are empty so there none utensils to cook or make you a sandwich. The beds are comfortable and a grocery store next door is very convenient.
Leisure Family
8/10
Excellent
01 Aug 2022
Philip
The doors to enter the building are too heavy for handicap wheelchair
Business_and_leisure Family
10/10
Exceptional
15 Mar 2022
James
Nice clean quite place to stay
Business_and_leisure Self
10/10
Exceptional
08 Mar 2022
James
The best location clean , Quiet and newer building
Business_and_leisure Self
6/10
Pleasant
15 Feb 2022
antonio

Commodifies

It’s a sparkling and comfy place.
Only issue is they don’t offer room service, they don’t offer water in the room, there’s no restaurant and there’s no flat iron in the rooms.
Business
8/10
Excellent
06 Feb 2022
SALVADOR
Place is Great! Near by a good places, I would definitely Recommend.

Keep up the great work.
Business_and_leisure Family
4/10
Poor
29 Dec 2021
Beverly

Horrible people

The hotel was basic and that’s fine. Hospitality was horrible. They act like they don’t want to be bothered. Also, they ask if you’re fat or skinny upon check in. This is not a joke, they actually have that question on the form. They tell you about all the things you can’t do but never bother to tell you about the good things, like the fitness center or what’s in the area. They make you leave your ID just to use the iron!! They have my credit card information, I wouldn’t steal the cheap iron. I absolutely hated this place!! My toilet didn’t work, they gave me excuses, she said it was because of lime in the water. I don’t care why. I had to insist on a new room. I didn’t want to call maintenance every time I poop.
Self
6/10
Pleasant
27 Dec 2021
Michael

Inhospitable hospitality

It was a bit of an odd experience. We went because we were staying for a week and wanted to cook some of our own meals. The place has virtually zero kitchen items. Everytime we asked they had one fork, or a blender but nothing else. We needed to buy plates and bowls and utensils and borrow pots and pans. There isn't even a coffee maker in the room nor downstairs. I liken it to staying at a inhospitable aunt's place who tells you to make yourself at home, but doesn't tell you where anything is or give you access to the stuff you need to do it. The pool was tough to find, out an emergency exit door with no signage sayng where it was. Once we found it we had quite a few random people ask where it was. We weren't the only ones.
It's clean, yet they do not clean your room even if you are there for s week. We had to figure out how to empty our own garbages and look for someone to change towels out. There is no broom in the unit so after a week of living, sleeping and eating in it all the stuff you bring in on your shoes sticks to your feet.
Simply Inhospitable hospitality
Partner
8/10
Excellent
04 Nov 2021
Verified traveler

Nice

Great hotel with kitchen which is why we came but they don’t provide any kitchen tools or hotel cleaning services like other hotels unless your here for a week. A room can get pretty dirty with no cleaning tools very quickly. Besides that it was great
Friends_and_family Family
8/10
Excellent
28 Oct 2021
Verified traveler

Would stay again

Great hotel! I had everything I needed
Partner
10/10
Exceptional
27 Sep 2021
Lee
This is a property located closely to essential services while also offering clean rooms, friendly service, and in hotel amenities that make it a destination I will return to. Add the pool and workout room, and I am ready to go back!

Leisure Self
8/10
Excellent
12 Sep 2021
Lee
Clean, friendly staff, close to many amenities
Leisure Self
10/10
Exceptional
25 Aug 2021
Lee
Great location. Very helpful staff. Clean environment. Located near many amenities.
Leisure
6/10
Pleasant
25 Jul 2021
Verified traveler
I liked that out room was equipped with a kitchen, full size fridge, etc.

The room was in good condition and new.

I did not like that they do not provide some very simple things like a lamp on the bedside table, seems silly that they would not provide something as simple as that!

A couple of times we did not have hot water, which was especially inconvenient the day we got up at 5 am to leave to the airport, do we had cold showers.
Business_and_leisure Family_with_children
8/10
Excellent
24 Jun 2021
Verified traveler
This is a nice place and close to needed amenities. I would certainly feel comfortable staying there again and the staff there is superb.
Leisure Self
10/10
Exceptional
27 May 2021
Verified traveler
We liked this hotel location was good lots of options to eat and shop great staff would definitely recommend
Business_and_leisure Family
10/10
Exceptional
12 May 2021
Verified traveler
Clean , quiet , great area
Business_and_leisure Family
10/10
Exceptional
08 May 2021
Verified traveler
Nice newer hotel very clean ,front desk very helpful
Leisure Partner
10/10
Exceptional
02 May 2021
Verified traveler
what I liked about the hotel was it is fairly new very clean everything in the room work like it’s supposed to be, check in was fast and easy , we stayed there for two nights and we left some of or belongings in the closet and returned three days latter and they saved our stuff for us ,we really appreciate the great help Emanuel at the front desk gave us he was very helpful and honest, I would recommend this hotel,I rate it very high and we will be returning soon
Business_and_leisure Partner
10/10
Exceptional
27 Mar 2021
Verified traveler
Comfortable, convenient and exceptionally clean. The right price and licated next to convenient shopping for all your needs!!!
Friends_and_family Family
10/10
Exceptional
25 Jan 2021
Verified traveler
I loved everything about the property. It was affordable, employees were all very helpful and accommodating. The hotel even supplied me with cookware, plates, glassware, utensils. I enjoyed my 20 days at this hotel.
Leisure Self
8/10
Excellent
05 Jan 2021
German
Good
Business
10/10
Exceptional
12 Nov 2020
Evelyn
Extremely clean, respectful staff great security
Business
10/10
Exceptional
10 Oct 2020
Margarita
Hotel was clean and new the beds we’re comfortable
Leisure Family
10/10
Exceptional
30 Dec 2019
Verified traveler
The Tv & Cable Box Were Hard To Use, But Overall I Was Very Satisfied With My Stay. I Will Definitely Come Back To This Hotel On My Next Visit.
Friends_and_family Family
2/10
Poor
30 Dec 2019
Verified traveler
This is a new property with kitchenette in every room, but not utensils to cook, not plates, cups, glasses. They remove the garbage every day, and also make the bed, but only once a week change the towels, sweep the floors and change bed sheets.
Friends_and_family Family
10/10
Exceptional
06 Aug 2026
Maria Fernanda Felix
Cómodo y tranquilo
8/10
Excellent
06 Aug 2026
Jimmy
Ok
10/10
Exceptional
04 Aug 2026
Martin Alejandro
Excelente ubicación y buen trato
4/10
Poor
03 Aug 2026
jorge
Las camas son muy incómodas muy baja calidad de ropa de cama el mobiliario totalmente destruido el aire acondicionado suena como un camión en la habitación bien por tener refri pero con mucho ruido fugas permanentes de agua en los WC nadie los repara pero Muy bien ubicado.
10/10
Exceptional
02 Aug 2026
Leticia
Este hotel me gusta mucho y llego una o dos veces al mes. Me encanta la ubicacion ya que tiene cerca todo y facil acceso para moverte. Una zona muy tranquila. Recomendado
4/10
Poor
02 Aug 2026
Victor
La alberca , muy sucia se ve que no la limpian en un mes
No pasaron a asear la habitación en 2 días de estancia!!!
6/10
Pleasant
01 Aug 2026
Juan Manuel
El piso de la habitación super sucio.
X otro lado el baño en mal estado.
4/10
Poor
27 Jul 2026
Ernesto
\"There was no iron, ironing board, or hair dryer in the room. The kitchenette had a microwave but not a single glass or plate to use. The first floor is very old and clearly needs maintenance. Only one person was working at reception, so check-in took 15–20 minutes in line. Overall, it was a disappointing experience in Mérida. I’ve had excellent stays in Monterrey, NL and Saltillo, Coahuila, but here I would not recommend staying.\"
10/10
Exceptional
23 Jul 2026
Alexander
Servicio muy bueno

Location & surroundings

Extended Suites Merida Siglo XXI
Calle 20-A #284 Int. X 5-B y17, Merida, Mexico

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Extended Suites Merida Siglo XXI

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