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The Capital Residence Suite

Brunei · Brunei

Simpang 2, Lot 21027, Kg BeranganView location

8.8/10Excellent629 Reviews
Cleanliness8.8/108.8
Service9.4/109.4
Comfort8.4/108.4
Condition8.4/108.4
Location8.8/108.8
Neighborhood8.4/108.4
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Capital Residence Suite

The 3-star The Capital Residence Suite offers comfort and convenience whether you're on business or holiday in Bandar Seri Begawan. The hotel offers a wide range of amenities and perks to ensure you have a great time. Service-minded staff will welcome and guide you at the The Capital Residence Suite.

Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find television LCD/plasma screen, clothes rack, complimentary instant coffee, complimentary tea, linens. The hotel offers various recreational opportunities.

Discover all Bandar Seri Begawan has to offer by making The Capital Residence Suite your base.

Read more about this hotelShow less

When you stay at The Capital Residence Suites in Bandar Seri Begawan, you'll be in a shopping district, within a 10-minute walk of Royal Regalia Museum and Tamu Kianggeh Market.

This hotel is 0.7 mi (1.1 km) from Sultan Omar Ali Saifuddien Mosque and 0.7 mi (1.1 km) from Crown of Gold Jubilee Park. Make yourself at home in one of the 44 air-conditioned rooms featuring LCD televisions.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include electric kettles and free tea bags/instant coffee, and housekeeping is provided daily. Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk.

A roundtrip airport shuttle is complimentary (available 24 hours).

Popular amenities

Free WiFi
Parking available
Airport transfers
Concierge
Laundry
Non-smoking
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until Anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available No alcohol served onsite Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Service fee: BND 5 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
    • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Alcohol is not served at this property.
    • A car is not required for transportation to and from this property.
  • Special Instructions
    This property offers transfers from the airport. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher and a smoke detector
    • Property Registration Number JKP/LEU/PPPP/2017/5H
  • Minimal age
    18
  • Optional fees
    • Late check-out fee: BND 50 (subject to availability)
    • Rollaway bed fee: BND 40.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Malay

    English

Nearby attractions

Royal Regalia Museum 0.5 km / 0.3 mi
Tamu Kianggeh Market 0.6 km / 0.3 mi
Sultan Omar Ali Saifuddien Mosque 0.9 km / 0.6 mi
Yayasan Sultan Haji Hassanai Bolkiah Shopping Complex 1.1 km / 0.7 mi
Taman Jubli Perak Sultan Haji Hassanal Bolkiah 1.2 km / 0.7 mi
Tasek Lama Recreational Park 1.4 km / 0.9 mi
Eco-Corridor Bandar Seri Begawan 1.5 km / 0.9 mi
Crown of Gold Jubilee Park 1.5 km / 0.9 mi
Brunei Arts and Handicraft Centre 1.5 km / 0.9 mi
Hua Ho Department Store 2.7 km / 1.7 mi
Jame'Asr Hassanil Bolkiah Mosque 3 km / 1.9 mi
Our Lady of the Assumption Church 3.6 km / 2.2 mi
Istana Nurul Iman 4.2 km / 2.6 mi
The Mall 4.7 km / 2.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 44
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Wi-fi
  • Car hireExtra charge
  • Valet parkingExtra charge
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry service
  • Multilingual staff
Show 14 more facilities & services
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Hotel safeExtra charge
  • Lift access
  • Concierge
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Banquet hall
  • Breakfast
  • Non-smoking establishmentExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE PREMIER KING BEDDOUBLE • PREMIER KING BEDDBL.KG-PE

    Photos are not available for this room type.

    The Capital Residence Suite

    DOUBLE PREMIER KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIER KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE CITY VIEWRoom • DELUXE CITY VIEWROO.CV-DX

    Photos are not available for this room type.

    The Capital Residence Suite

    Room DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    The Capital Residence Suite

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    The Capital Residence Suite

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    The Capital Residence Suite

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXE PREMIERSINGLE • DELUXE PREMIERSGL.DX-PE

    Photos are not available for this room type.

    The Capital Residence Suite

    SINGLE DELUXE PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX-PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    The Capital Residence Suite

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE PREMIERDOUBLE • DELUXE PREMIERDBL.DX-PE

    Photos are not available for this room type.

    The Capital Residence Suite

    DOUBLE DELUXE PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    The Capital Residence Suite

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    The Capital Residence Suite

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE PREMIERRoom • DELUXE PREMIERROO.DX-PE

    Photos are not available for this room type.

    The Capital Residence Suite

    Room DELUXE PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE PREMIERDouble or Twin • DELUXE PREMIERDBT.DX-PE

    Photos are not available for this room type.

    The Capital Residence Suite

    Double or Twin DELUXE PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2

    Photos are not available for this room type.

    The Capital Residence Suite

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE THREE BEDSSUITE • THREE BEDSSUI.3B

    Photos are not available for this room type.

    The Capital Residence Suite

    SUITE THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    The Capital Residence Suite

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1

    Photos are not available for this room type.

    The Capital Residence Suite

    APARTMENT ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT KING SIZE BEDAPARTMENT • KING SIZE BEDAPT.KG

    Photos are not available for this room type.

    The Capital Residence Suite

    APARTMENT KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    The Capital Residence Suite

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    The Capital Residence Suite

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Capital Residence Suite

8.8
Excellent
629 Reviews
Cleanliness
8.8 /10
Service
9.4 /10
Comfort
8.4 /10
Condition
8.4 /10
Location
8.8 /10
Neighborhood
8.4 /10
Amenities
8.4 /10
100 reviews shown
6/10
Pleasant
25 Jun 2026
Jeremiah
Property is centrally located and moderately priced. The WiFi is absolutely useless and not even stable enough to check in for our outbound flight. The beds were hard and uncomfortable. The staff was friendly and helpful.
Family
4/10
Poor
12 Jun 2026
Mariusz
Breakfast is poor
Late check out - paid
Airport transfer is ok but late pick up
Self
10/10
Exceptional
02 Jun 2026
Anthony
Only short walk into the centre. Staff very friendly and helpful. Free Airport Shuttle. Good breakfast selection. Efficient Air Conditioning. Reasonably priced.
Self
10/10
Exceptional
01 May 2026
Alan
Excellent value
Clean rooms
Friendly Staff
Excellent breakfast
Free shuttle to airport
Self
10/10
Exceptional
28 Apr 2026
SAIDI
I like this hotel because they have a complimentary airport shuttle transfer service which is very convenient for travelers. The staffs at this hotel is very helpful and friendly. Especially the cheerful van driver Mr Boy. He's like a tour guide. It's just a short ride from Airport to Hotel. He will give information about the landmarks whenever the van passes the building/area. Kudos to him! The room is very spacious and clean.
Family
10/10
Exceptional
22 Apr 2026
Tony
Good place to stay. Good value for the money
Self
10/10
Exceptional
16 Mar 2026
James
Good price, helpful and kind staff. They offer a city tour for $5. Airport pickup and drop off for free.
Self
4/10
Poor
13 Mar 2026
Marilyn
Wednesday and Friday the hotel does Not offer city tours. During Ramadan the less than tasty breakfast is not available in the dining area, no tourists allowed. Your breakfast is placed on a tray in the hallway outside your room where you are expected to eat it.i have never experienced this. In our opinion pay a little bore for a proper breakfast in a designated dining area. For $80. In Asia we consistently do much better.
Boys, a hotel staff driver came to our rescue by offering a “Free” city tour of all the highlights. His ability to speak English, his local knowledge and patience were excellent and appreciated. It transformed our visit in a most positive way. Thank you Boys your most kind offerings are sincerely appreciated.
Partner
10/10
Exceptional
20 Feb 2026
Jenny Bark Ming
Friendly and helpful staff. We were in transit for 19hrs in Brunei. Our flight delayed and reached past midnight but the staff still waited and picked us up at airport. We had simple buffet breakfast at hotel. Then had city tour 9.40am - 3pm. Then sent us to airport. The bed was comfortable and room was clean. There was hot and cold water dispenser in the room. Thank you for all the complimentary services, it made our transit and first visit to Brunei an enjoyable and memorable one.
Family
8/10
Excellent
29 Jan 2026
Yan
The airport shuttle was super convenient and really helped us out. Breakfast was pretty basic. After getting completely soaked in the rain, we asked for some extra towels—there were only two bath towels and two small washcloths in the room. To our surprise, they actually charge for extra towels! Definitely not what we expected.
Partner
10/10
Exceptional
28 Jan 2026
Rachael
The staff was friendly and helpful. Airport transportation was provided . The hotel had tours available which I enjoyed. The driver for the excursion was funny and knowledgeable.
10/10
Exceptional
22 Jan 2026
Yang
Free shuttle to the airport was great, and walk-able distance to major tourist sites
4/10
Poor
15 Jan 2026
Manfred
Uncomfortable mattress, terrible breakfast not much positive to mention about this place!
Leisure
10/10
Exceptional
22 Dec 2025
Shameel
Nice friendly hotel a short walk from the centre of town. Airport pickup and drop off was great, a very useful feature. Clean, large room. City was very safe in general. Quite decent buffet breakfast. Free tour of city is basically dropping you off at various sites but it's a good free service.
Self
10/10
Exceptional
10 Nov 2025
Parveen
The airport shuttle was easy to find. The manager and the Starr were very helpful. City tour arranged free by the hotel is a very nice gesture.
10/10
Exceptional
07 Nov 2025
Masayuki
everythings are nice
Leisure Self
8/10
Excellent
16 Oct 2025
Aneesa
This is a real travellers hotel. They have 2 buildings, the first one where you checkin and long term residents stay there. The sexond building is for tourists. The hotel offers a free airport transfer service so remember to book in advance otherwise it will cost you around 10BND each way via Dart. The breakfast is really poor but that doesnt matter because of the benefit of the transfer and most importantly the hotel offers a free day tour of the highlight. Boy-ok was our guide and he was fantastic. The power in the shower was great and we slept comfortably on the beds. This is not a glamorous hotel but it is an authentic travellers hotel and i would recommend this is you're okay to go without the luxuries. The only thing i would suggest an improvement on is making sure that the room has AC turned on prior to a customer's stay as it gets really hot and it takes a while for the room to cool down.
Leisure Family
10/10
Exceptional
10 Sep 2025
Adam
Great hotel. In the center of the city. Staff is very helpful. Shower was hot, room was comfortable and clean. AC and WiFi are good
Leisure Self
2/10
Poor
01 Sep 2025
Caleigh
Customer service wasn't great.
6/10
Pleasant
24 Jul 2025
maria
The rooms were hot because the ac needs a key to turn on. It takes over an hour to cool the room. The faucet leaked. There was a festival going on close to the hotel and it was very noisy on a Weekday night. The refrigerator froze my medicine. The front office and restaurant staff speak limited English. The restaurant is only open for breakfast.

There’s a free tour but it’s not mentioned on website.
10/10
Exceptional
03 Jun 2025
Dejan
Excellent staff, very professional and courteous. Conveniently located. Airport shuttle included in price. Even a day tour around the city, which wasn't originally advertised. Very pleasant two-day stay.
Leisure Self
10/10
Exceptional
27 May 2025
Don Heli
Good value for money. Breakfast, Airport Transfers and City tour included in the price. If you are planning to visit Ulu Temburong National Park day trip please speak to the staff. They arranged the tour for me for $155. Staff is friendly and helpful.
Leisure Self
6/10
Pleasant
17 May 2025
Jay

Great for Millennials, Gen X and back packers

Staff was great, helped us with changing accommodations, car rentals, et cetera.

A little off the beaten path, but safe.

Great free tour - every day except Friday.

Millennials, Gen X and back packers would be fine. A little tougher for Boomers.
Partner
6/10
Pleasant
15 Apr 2025
Jason
Property was ok for a stop over accommodation
Leisure Family
8/10
Excellent
06 Apr 2025
George
Location was not convenient
Leisure
10/10
Exceptional
25 Feb 2025
Mokhtar
Friendly stuff.
Leisure Self
8/10
Excellent
21 Feb 2025
Lorrie

The Staff and Location are the Best!

Someone from my adventure travel group recommended this property to stay, so truly there were no surprises as I was briefed in advance. The condition of the property was average. But where this place shines is the staff is wonderful and helpful. Also a huge benefit are the free transportation options for the airport and for local sightseeing and the walking distance to the waterfront is fantastic. I also enjoyed having the breakfast being included. I don't need a fancy hotel, just friendly, comfortable and safe. I would definitely stay here again.
Self
10/10
Exceptional
18 Feb 2025
Mokhtar
Very professional stuff very friendly. Special thanks to Ms. Fai, she was so patient with me 😀 she helped to coordinate my trip to Miri and inshallah back.
Leisure Self
10/10
Exceptional
31 Jan 2025
Hana

Pleasant stay

Helpful staff, provided airport transfers, the property was very clean , easy and walkable distance to all places of interest, great for solo travellers
Self
10/10
Exceptional
25 Jan 2025
David
Driving and airport arrival assistance by employees Boy and Sarafuddin was excellent.
Leisure Family
8/10
Excellent
26 Oct 2024
STELLA
It is not walkable, but the hotel supplies free shuttle service. The
Leisure
8/10
Excellent
12 Oct 2024
Alan
Very friendly and courteous staff. Excellent air conditioning. Great location and shuttle bus service wonderful
10/10
Exceptional
21 Sep 2024
Seung Yun
There are good staff and service.
6/10
Pleasant
19 Sep 2024
Ketevan
The location was pretty good, close to the Omar ali Saifudin mosque and downtown in general. The airport pick up and drop off was a great addition and efficient. They even let us check out an hour later. The room cleanliness was all right, but there were some rusty parts in the bathroom and overall the place could use a bit of a touch up. The room had mosquitoes, so we had to spray it with repelent we asked from the front desk. The free water you could fill your bottle with was at the lobby, that was a nice touch. Breakfast was ok with several local options, the only thing I didn't like much was that nearly everything was spicy hot.
10/10
Exceptional
27 Jul 2024
Romeo
Well located hotel. Staff friendly and helpful. Shuttle service to mall and airport is great to have.
Leisure Partner
8/10
Excellent
23 May 2024
Aniel
Free transfer from/to the airport was amazing, as well as the other free transfers to tourist attractions. The only low was that I am convinced that the bed sheets were not fresh.
Leisure Self
8/10
Excellent
20 May 2024
Eddie
Lacation
Leisure Partner
8/10
Excellent
14 May 2024
MARY JANE
I love having airport shuttle for free and even free scheduled transportation going to the city. The food is good. The only negative I can tell is there’s no electric outlet near the bed so it’s hard to charge the cell phone unless it’s far from you. The price per night for the room is very reasonable.
Leisure Partner
8/10
Excellent
05 May 2024
Heidi
The hotel was the only one in the downtown area that I found offered a free shuttle service to/from the airport (as well as being able to drop off/pick up at sights in the area).

The location is behind a youth center so is quiet and just around the bend from one of the main thoroughfares. The rooms are spacious and the bathroom is nice with shower partitioned from the rest of the bathroom.

The wifi is very slow and buffers a lot — but when in Brunei, do you really need to be connected all the time? Be happy!

Overall, the staff were pleasant and accommodating. Would recommend travelers to stay here.
Leisure Self
10/10
Exceptional
27 Jan 2024
Tomomi
The hotel is located at a convenient place.
Leisure Self
8/10
Excellent
12 Jan 2024
grzegorz

Good Stay

Friendly staff, comfortable room, however very basic breakfast,

Good location, close to restaurants and shops.

Complimentary pick up and drop of from and to the airport. Very very friendly staff.
Partner
6/10
Pleasant
12 Dec 2023
Leszek
Supplies for the room were not checked. Just an average place to stay. Limited choices for breakfast.
Leisure Partner
10/10
Exceptional
02 Dec 2023
udomkiat
Highly recommend for this hotel.
6/10
Pleasant
29 Nov 2023
Teresita
What this property lack in amenities and ambience, transport service compensated. Free shuttle from the airport and to major sites around. That made it very convenient for 1st time visitors like us.
Leisure Partner
10/10
Exceptional
26 Nov 2023
Hari-Nama
Nice but basic hotel. Great location for walking into town, safe, and clean. Has a free shuttle to touristy locations, as well as airport pick up/drop off. This place is not fancy, but for what it is where it is, it’s very good.
Leisure Partner
10/10
Exceptional
26 Oct 2023
Verified traveler

Great hotel!

Fantastic hotel with free shuttle bus to many sites in town. Good breakfast included. Spacious room. Very clean.
Self
8/10
Excellent
28 Sep 2023
Alexander
Best thing was the availability of a free shuttle to go to many of the attractions in Brunei. Unfortunately I would have to say the worst part was the food options at the hotel and very limited options close to the hotel.
Leisure Partner
8/10
Excellent
22 Jul 2023
Adriyati
-
10/10
Exceptional
14 May 2023
bounphay
This hotel has a free shuttle service to and from the hotel and some area in the city
Leisure Family
10/10
Exceptional
05 May 2023
Sandra
Good value for the room. The free shuttle to the main tourist sites and to the airport is the best! Thank you for that wonderful service. Most tourist spots walkable from hotel including a neaby park where we did a hike and saw a bunch of macaque monkeys. Breakfast included was ok bit did lack variety after 3 days. We got to use the pool behind the hotel for $1. That was a bonus. Bed a little hard but manageable. Would reccommend.
Leisure Friends
10/10
Exceptional
05 Apr 2023
RYOKO
Staff are kind and the transportation service is helpful.
Leisure Family
6/10
Pleasant
27 Feb 2023
Roberto
Convenient, complimentary airport transfer, back and forth. Great staff. Nice room with an average bed.

Not great for sleeping. Even though there are blackout curtains, the room brightens up in the early morning due to a translucent bathroom door. The traffic nearby is very loud during the day, it quiets down at night, but it starts again very early in the morning. The breakfast was cold.
8/10
Excellent
22 Feb 2023
Jane
Very friendly and helpful staff. Shuttle to and from airport. Shuttle available for transport to sites.
Leisure Partner
8/10
Excellent
02 Jan 2023
Verified traveler

You get what you pay for

This was a cheap hotel, but it was decent. Room is very simple, not very big. Breakfast is also very simple. But for the price, I think it was a good deal. No regrets
Partner
8/10
Excellent
19 Dec 2022
Maria
The staff are very friendly and helpful. The shuttle bus is a bonus to see the city. Breakfast is good and substantial. The room i had was quiet, clean and comfortable. The only minus is the TV was not working properly
Self
8/10
Excellent
05 Dec 2022
CHI TECK
The public smoking area need to be relocate to further far South side. It's currently located on the corner walking path to the resisdence building and you can smell the 2nd hand smoke while you passby there with smokers.
Leisure Family
10/10
Exceptional
25 Nov 2022
Jacob

Great Budget hotel with free airport shuttle

The airport shuttle was great! They also have a loop for the main sights around town. Both are free! The breakfast was subpar, but it’s free and the room was $50 a night so it is expected. The bed was very hard but I still slept fine. The water pressure in the shower was incredible! I want to take that home with me!
Self
8/10
Excellent
20 Nov 2022
CHI TECK
Free airport and town shuttle bus.
Leisure Self
10/10
Exceptional
09 Oct 2022
Xavier
No issues at all
Leisure Self
10/10
Exceptional
10 Sep 2022
Shun
The staffs are all very friendly. We were checked in by Ling and she answered all our questions. Arif picked us up from the airport. And we love the complimentary airport pickup and we also used the free shuttle to visit Gadong Night Market.
The day time receptionist, Mei, answered all our questions and gave us some suggestions as well.
Leisure Family
8/10
Excellent
11 Mar 2020
WS
Complimentary transfer to and from airport was deeply appreciated. Complimentary breakfast too. Overall, good value for money for the price paid, so cant expect too much in terms of standard of room, facilities etc.
Leisure Friends
2/10
Poor
31 Jan 2020
chiehhsuan

I won’t recommend staying here

stayed here for 4 nights and definitely won’t be back again.
First, the cleanliness of the room was very disappointing. We found a dead cockroach in our bedroom and bathroom was very smiley during all our staying.
Secondly, having the shuttle bus service is nice but our shuttles to and from the AIRPORT were significantly delayed. Especially the drop off shuttle was delayed for more than half an hour (after I’ve confirmed with the front desk many times the day before), at the end we have to rush to the airport by Dart and very worry we won’t be able to catch the flight.
Friends_and_family Family
10/10
Exceptional
23 Jan 2020
Elsi
Very close to Royal Regalia Museum - walking distance, The dinner at the cafe was excellent.
Leisure Family
10/10
Exceptional
12 Jan 2020
Zet Sheng
Great service with airport transfer provided.
Friends_and_family Family
10/10
Exceptional
10 Jan 2020
Chi Man

Awesome service

Excellent free shuttle services for airport and sightseeing transfers, we treasure their transportation arrangement in a place like Brunei that extensive walking is a must!
Friends_and_family Family
8/10
Excellent
09 Jan 2020
Tony

Good pick up drop off service

This hotel has excellent pick up drop off service, we get to see most parts of city in one day which is satisfactory. Pick up and drop off to airport is also good. Hotel however a bit outdated but everything else is good
Friends_and_family Family
10/10
Exceptional
07 Jan 2020
Verified traveler
This is a very nice hotel. Clean, well run, with friendly and helpful staff.
The restaurant is good for the buffet breakfast, if a bit limited for other meals.
Leisure Partner
10/10
Exceptional
01 Jan 2020
Irfan

Superb Hotel

Conveniently located at Bandar Seri Begawan, This hotel is very close to a lot of places including shopping centers, restaurants and The King's Palace etc. Stayed here for 2 nights and had planned to go to Labuan Federal Territory (Malaysia) but since Serasa Ferry Terminal was a bit far away was thinking of cancelling but thanks to the shuttle service and with a very low fare was able to book my trip without any worries. Was picked up right on time and dropped off back to the hotel right on time. Breakfast was great no doubt and with the price I paid for the hotel, it was no doubt a great deal. Lovely staff and nice shuttle drivers. Would not hesitate to rebook this hotel if I return to Brunei Darussalam. Great country as well!
Self
8/10
Excellent
23 Dec 2019
Jenny
I liked that the place is in a quiet , clean place. The place looked very new. It could have been perfect if they have black-out curtains. Staff are very friendly and accomodating. Best is the shuttle service is free.
Leisure Family
10/10
Exceptional
22 Dec 2019
Ana
Non accesible without vehicle.peaceful to move around n shop
Leisure Partner
6/10
Pleasant
07 Dec 2019
Verified traveler
이번에 두번째 이 호텔에 숙박인데 처음보다 실망스러웠어요.

방을 두 번 변경하게 되었는데 처음에는 방바닥이 안 깨끗해서 바꿔달라고했더니, 그게 깨끗한거라고 하더군요. 어찌됐든 옮겨서 두번째 방에서는 씻고 잘 있다가, 전기가 갑자기 팍하고 나갔어요. 그래서 옮기게 됐는데, 옮기는 과정에서 사과한마디 없이 제가 꼭 원해서 옮기는 것 처럼 이야기하더라고요.(Do you want to change the room? 이라고. 전기 고쳐줬으면 안바꿨을텐데 전기 못고친다고 본인들이 먼저 옮기라고 해놓고 저한테 그렇게 말해서 매우 짜증났네요.와이파이도 잘 안되고(브루나이 자체가 인터넷이 좋진 않아요), 조식도 매번 비슷해서 3박 숙박중에 하루는 조식 안먹었어요.

가격대비 공항 및 관광지에 갈 수 있는 무료셔틀 등이 있어서 매우 좋은 호텔이라고 생각하긴 하지만, 방 컨디션과 낮 타임에 있는 직원에 대한 교육은 다시했으면 좋겠어요.
Self
8/10
Excellent
27 Nov 2019
Daniel
In general, it is Very good hotel, within walking dInstance to waterfront. There free airport and city centre shuttles.
Leisure Partner
8/10
Excellent
23 Nov 2019
Andrew

Great location for tourist

Good experience for the given price. I would consider staying here again if returning to Brunei. Excellent service.
Self
10/10
Exceptional
15 Oct 2019
Verified traveler
Great location, walking distance to most main sights in the city. WiFi was a bit temperamental but staff were amazingly helpful and apartment was very clean, comfortable and modern
Leisure
6/10
Pleasant
27 Sep 2019
Tony
The \"free\" airport transfer and shuttle service was worth every penny (sarcasm). The shuttle driver was consistently 30 minutes late for EVERY scheduled pickup. He always had an excuse, and really did not care at all that he kept his customers waiting. Even when returning to the airport, while I was sitting in the lobby in full view, he kept me waiting for 20 minutes past my scheduled pickup time for no reason at all except that he was lazy and didn't care about getting started.
Leisure Self
10/10
Exceptional
22 Sep 2019
Ron
Awesome staff
Friends
8/10
Excellent
24 Aug 2019
Verified traveler
Clean. Small rooms. Comfortable. Very friendly staff.
Leisure Self
10/10
Exceptional
16 Aug 2019
Sandra

The best hotel in Brunei!

It was a 3day stopover so we saw lots thanks to the shuttle bus. A fantastic service took us to restaurants in the evening and pick up. Staff fantastic and booked excursions etc
A great hotel!!
Partner
8/10
Excellent
14 Aug 2019
Janice

Free shuttle

Nice new hotel with great shower. An additional mirror or full length mirror with a shelf in the bedroom would be an advantage as would another rubbish bin. The restaurant serves local food and is good value and the free shuttle to the airport was much appreciated especially as taxis are expensive in Brunei. You can walk easily to the town and the water village and catch a bus for $1 to Gadong and other areas.
8/10
Excellent
23 Jul 2019
Verified traveler
Shuttle service & helpfull staff
10/10
Exceptional
08 Jul 2019
Verified traveler
I highly recommend this hotel for Brunei travellers. Very nice and clean room and bathroom. Very cold A/C. Big and spacious room than usual hotels. Very accommodating hotel staff. And on top of it they have free shuttle service to airport and nearby attractions. Two thumbs up!
Leisure Partner
8/10
Excellent
22 Jun 2019
Toni

Basic accomodation within walking distance

Pretty basic accomodation within a walking distance from all the major \"attractions\". Room was clean but a bit dated. Service was good and the room rate included a decent breakfast. The free shuttle service is a great feature, since getting a taxi in Brunei can be a challenge.
Partner
10/10
Exceptional
21 Jun 2019
Lan Hua Loo
Everything is good & perfect except 1st night the hotel room is too hot though the hotel man had tried his best to check on the air con't ..2nd night the room is cool with air cont on the whole day...
Friends
10/10
Exceptional
10 Jun 2019
Carrolyn

Great hotel all around

Staff was so wonderful from planning numerous shuttles to accommodating us with an early breakfast. The room was big and comfortable. We had everything we needed. The shuttle service is a huge plus. Airport pickup and many spots around town. The location is great close to the waterfront. Highly recommend hotel.
Partner
10/10
Exceptional
30 May 2019
Verified traveler

Clean and convenient with shuttle service

Room was clean and tidy, mattress of the bed was in appropriate softness. Free shuttle service allowed me to travel to some spot easily. The location is quite good with around 15-20 min walk to majority of tourist spot
8/10
Excellent
12 May 2019
Verified traveler
Pros:
-Shuttle bus from/to airport and pick/drop you at the near tourist attraction are all free.
-Breakfast included
-Nice staff, good at english, give me useful information

(Thai)
-มีรถรับส่งโรงแรมและสถานที่ท่องเที่ยวใกล้ๆฟรี
-มีอาหารเช้า
-พนักงานพูดภาษาอังกฤษได้ดี และให้ข้อมูลเป็นประโยชน์

Cons:
-Shuttle bus service is on scheduled every 2 hours, sometimes you have to wait even you finish at the place.
-รถรับส่งออกเป็นเวลาทุก2ชั่วโมง อาจจะต้องรอนาน

FYI:
-Extra bed costs 50 BND/night (including breakfast)
-In Ramadhan month, breakfast is served at the room.
Leisure Friends
10/10
Exceptional
06 May 2019
LAY HEONG

Excellent hotel

Firstly I want to compliment the front desk staff during my stay for their excellent service. Unfortunately I didn’t get all their names.

The free shuttle service to the places of interest is great

Overall thumbs up for this hotel
Partner
10/10
Exceptional
18 Apr 2019
Verified traveler
Free airport shuttle. There is also a free shuttle to places of interest. Frienlly staff.
Leisure
10/10
Exceptional
17 Mar 2019
Todd
All around great spot. The location is easy to walk into town for the main attractions, and their free shuttle to/from the airport as well as the farther points of interest like the night market was very much appreciated.
Partner
8/10
Excellent
13 Mar 2019
Verified traveler
the breakfast was included it was very good!

the room was a bit small the bathroom was almost the same size of the room!
Leisure Partner
10/10
Exceptional
11 Mar 2019
Moy
Highly recommended hotel in Brunei as shuttle service are provided for free! Very suitable for those who seek for easy and worry free holiday with your family. Front desk very helpful & polite too!
Leisure Family_with_children
10/10
Exceptional
07 Mar 2019
Rosemary

有機場接送 免費早餐 推薦來汶萊入住

Location well ,you can walk from the hotel the the city area (there 5-6scenic point),Also hotel provide free airport pick up service,breakfast and shuttle bus .
Friends
8/10
Excellent
02 Jan 2019
Krishna
Service was very good. Wifi in the room was terrible. Rooms were a bit s all.
Leisure Partner
8/10
Excellent
31 Dec 2018
Verified traveler
The free shuttle to and fro airport and tourist sites is really convenient. Staff is helpful. The breakfast is satisfactory if you are not too fussy. The suites are really large and very comfortable. It is really value for money.
Leisure Friends
8/10
Excellent
24 Dec 2018
Jamie

A good choice for downtown.

A weekend visit to explore Bandar Seri Begawan. The hotel was straightforward kind of place, having a comfortable room located in central BB - not that there is too much in BB. It was a few minutes walk to the nearby museums, market, 5 minutes walk to the river (for a boat to Kampong Ayer) and only a few minutes to the Radisson where Avis Rent-a-Car is located.
The room was fine - functional and clean. The bed was comfortable, but the bedsheet was very thin (I could see the pattern of the matress through it) and a bit rough. The location was reasonably quite although there seemed to be classical music playing softly in the corridors in the mornings from about 08:30/09:00 (or maybe it came from ourside). The room had blackout curtains which worked well except that the bathroom did not and the light from the bathroom shone through the glass bathroom door straight into the room. So best to bring eye patches if you need them.
The shower had hot water and good pressure.
I noted there was no safe in the room. There is a fridge and instant tea/coffee making facilities.
Breakfast was 'okay'. Fo a vegetarian there were baked beans (quite sweet) and fried potatos, along with bread for toasting. There was an egg station for omlettes or fried eggs for those that like them. Breakfast was until 10:00am but it got quite bare from about 09:30am without replenishment.
Staff all friendly and welcoming.
Free Transfer to airport is included, but cannot book too many weeks in advance.
8/10
Excellent
23 Dec 2018
Ash
Shuttle bus service was helpful but also restrictive, as you could only depart every two hours and picking up other guests meant you sometimes had to go with them to their destination, as there was only one bus.... Room was tiny and the bed was rock hard. Bathroom was so small the door wouldn't open all the way as it hit the countertop. Breakfast was good but cold. Coffee was horrible. Room was clean and decent enough for the price. Not much to do to keep yourself busy in Brunei, particularly on a Friday so don't book your stay too long. No swimming pool. Decent Wi-Fi. Staff was lovely but sometimes seemed a bit confused by shuttle bus requests.
Leisure Partner
8/10
Excellent
15 Dec 2018
Verified traveler
Good for overnight stay in transit
Leisure Family
8/10
Excellent
06 Dec 2018
Salmiza
The hotel provides free shuttle service to the places of interest nearby.. which is very good..
Leisure Partner
10/10
Exceptional
04 Dec 2018
Verified traveler
The shuttle service is awesome!
Business Self
10/10
Exceptional
25 Nov 2018
Phong
We like it because its shuttle takes us to everywhere even to airport.
Leisure Partner

Location & surroundings

The Capital Residence Suite
Simpang 2, Lot 21027, Kg Berangan, Bandar Seri Begawan, Brunei

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The Capital Residence Suite

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