The Brunei Hotel

8/10

Excellent

20 Jun 2026

Sasha

The Brunei Hotel is comfortable and well-located with helpful staff.

Business

8/10

Excellent

06 Apr 2026

James

We chose this hotel for proximity to most things. Easy (normal Asian footpaths standard) walking distance to many attractions and shopping, either local shops or big malls. The waterfront is close by to get water taxis to Kampung Ayre. If there for a few days there is a coin laundromat just around the corner. There is a complimentary filtered water on each floor and there is a restaurant on site though so many choices within 5 mins walk. The room was on par for similar establishments though we found the bed extremely hard. Hotel does not have a pool or gym but provides complimentary access to a gym not too far away. There is a hotel shuttle that runs to a timetable at reception though we didn’t use it. Whilst it may not have the facade of the Empire, you can’t beat its location.

Partner

10/10

Exceptional

11 Mar 2026

Rick

Perfect for site seeing , this is walking distance to many of the main tourist attractions. The from desk always has two people greeting you there . They can use the hotel shuttle to take you to the big mall or big mosque and palace . But you must set up a schedule, I told one desk staffer that I wanted to go to the main mosque tomorrow. I told him but did not schedule, someone else scheduled the van for another trip . Plenty of casual places to eat and shop near by . The hotel has a very nice restaurant on the ground floor rooms are spacious and spotless .

Self

10/10

Exceptional

19 Jan 2026

Jennifer

Lovely new-looking room with great amenities, shower was hot with strong water pressure. The hotel is on a quiet side street and I hardly heard any other guests. The staff were very welcoming and a small issue I had with the iron in my room was resolved within minutes. My only tiny ask would be that they provide a room service menu in the room!

Business Self

10/10

Exceptional

16 Jan 2026

Timothy

The front desk is very helpful. As well, the rooms are very clean and attended to daily. The breakfast was excellent and abundant. The location is second to none. Right across the street and down the street restaurants with local Cuisine. I highly recommend the hotel.

Self

10/10

Exceptional

20 Dec 2025

Jose

This is a great hotel, one of the best ones I have ever stayed at.

Leisure

10/10

Exceptional

13 Nov 2025

Tak Fai

Great

Leisure Family

10/10

Exceptional

08 Nov 2025

David

Well located and friend staff. High quality stay.

Leisure Self

10/10

Exceptional

23 Oct 2025

Ahmed

Well

8/10

Excellent

30 Aug 2025

Kenan

Overall good. Friendly staff and service

Business

6/10

Pleasant

04 Aug 2025

Verified traveler

Ok Hotel.

Think that hotel is overpriced. Water pressure is low and toilet is smelly and musty. AC is not really working.

Breakfast was alright. Front desk service is non existent.

Business

6/10

Pleasant

29 Apr 2025

Falak

This is a great location and walking distance to all the major monuments and transport and mall

As there was construction on going there was some noise but staff had informed us beforehand.

Breakfast options are great and would recommend

Leisure Friends

10/10

Exceptional

21 Apr 2025

Clara

My solo trip to Brunei

I was happy with my stay here - clean bathroom, spacious bedroom, friendly staff. The hotel is within walking distance to the Royal Regalia Museum, the Saifuddien mosque & the Yayasan shopping mall.
The hotel arranged for a private tour for me for a reasonable price which included the city tour & tour of Kampong Ayer & the mangove forest. There is also a complimentary shuttle to the Gadong Night Market. I would stay here again.

Self

6/10

Pleasant

23 Jan 2025

Anne

Overpriced, in the center of the city, felt safe and staff were all kind. However, staff knew nothing about anything. I got blank faces repeatedly about suggestions where to go, what to eat etc. Food at restaurant was overpriced.

Friends_and_family Family

10/10

Exceptional

21 Jan 2025

Patrick

We very much enjoyed our stay at the Brunei Hotel

Leisure Partner

8/10

Excellent

23 Sep 2024

Stephen

Great location whilst visiting Brunei, very walkable and taxis also nearby if you want to travel further away. Hotel is very clean and comfortable.

Leisure Partner

10/10

Exceptional

29 Aug 2024

Mayumi

Friendly staff

Leisure Family

8/10

Excellent

17 Aug 2024

ALAN

Very good 👍

10/10

Exceptional

30 Jun 2024

Hannelore

Strategic location and helpful staff

O had a great experience at the Brunei Hotel, staff welcomed promptly, assured me in every question and dropped and picked me around town to sightseeing the historic center, I cannot thank enough, also location is amazing to walk around everything is strategic, thanks for all the help

Self

10/10

Exceptional

09 Jun 2024

mark

Very clean. Staff was excellent. Breakfast was good. Room was comfy but a bit small. Shuttle service was really nice to have. Location of hotel is great - super close to water village and many other attractions.

Only complaint is that it took at least 20 minutes to get hot water in the shower even though we were only on the second floor.

Overall a very good stay and I would recommend this hotel.

Leisure

10/10

Exceptional

30 Mar 2024

Alvin

Old Charm in New Form

The Brunei is unpretentious. yet provides excellent service not inferior to 5* hotels. Visiting the Sultanate during Ramadan was interesting and challenging and the Brunei managed to accommodate foreign tourists with great service and sensitivity. We are totally satisfied with our stay at The Brunei.

Partner

6/10

Pleasant

05 Feb 2024

RAZAK SITI KHADIJAH

Only plus point it’s location is centralised. Service provided was “so so”, would have stayed at the first hotel when I was in Brunei - Radisson !
Hotel charged guest $25 per person to airport !
Took Dart ( Uber version ) & it’s only @$12 !!!!
For breakfast , Ordered beverage at the counter as the coffee was not nice! And was charged , was only informed after we drank !
So end up need to pay @$10 !! But I reasons out / negotiate with hotel staff that the last day we will check out early thus unable to have breakfast at the hotel eventhough payment so why not waive the $10!!! But NO !! They didn’t!
It’s not abt the payment it’s the small thing hotel can provide / give to guest so that we feel welcome , appreciated ! I have stayed in Swiss , Hamburg & Frankfurt hotel with no problem . Service was tip top and they went an extra mile for guest !
Anyway another observation,we witness a maintenance was being carried out but the door was open wide!!! to a corridor that outsiders can enter & can go straight up to guest rooms ! OMG !!! that’s it ….not returning to this hotel!!

Leisure Family

10/10

Exceptional

14 Jan 2024

Dairuszam

Convenient

Best location for convenience to attend national events

Friends_and_family Family

10/10

Exceptional

24 Nov 2023

Samer

EXCELLENT SERVICE AND WELCOMING STAFF.

Leisure Family

10/10

Exceptional

31 Mar 2023

Danielle

This hotel is really nice. The staff are so friendly and helpful. I visited during Ramadan and they still managed to accommodate me eating meals during daylight hours. The room was very quiet and comfortable.

Self

10/10

Exceptional

24 Feb 2023

Siti Azlinah binti Haji

لا

Leisure Family_with_children

10/10

Exceptional

18 Jan 2021

Verified traveler

Nice Hotel

Great hotel.

Friends_and_family Family

10/10

Exceptional

14 Sep 2020

Nzry13

Best entertainment in hotel room, netflix connectivity

Business_and_leisure Family_with_children

8/10

Excellent

16 Aug 2020

SNT

I liked the fast internet connection, the hospitality provided by the staffs, the location of our room, the complimentary water dispenser on our floor, the quick elevator and auto hand sanitizer dispenser next to it (on the ground floor), the in-room entertainment and the toilet with hose. The hotel also managed to reserve a parking slot for us as requested.

I disliked the traces of hair on the bedsheet and the lack of amenities. If it is a room for two or three adults, it is sensical for the hotel to provide the amenities accordingly such as toothbrushes, mugs, glasses and towels in two or three sets/units respectively without the need to call for room service since it is an inconvenience and a hassle. No hotel slippers were also provided.

Leisure Family

10/10

Exceptional

07 Mar 2020

Jessica

We only stayed for one night, but everything was great. The hotel is located close to the harbor, restaurants and attractions. The room was clean and comfortable with all amenities. The staff was very helpful in assisting us with transportation to the airport and finding a currency exchange that was open. Overall a great experience and would recommend.

Leisure Partner

8/10

Excellent

22 Feb 2020

Verified traveler

Good hotel

Hotel was fine, WiFi was not

Friends_and_family Friends

8/10

Excellent

30 Jan 2020

Verified traveler

Nice place in the town

Business Self

10/10

Exceptional

25 Jan 2020

Nishad

Hotel with excellent service

Great locations and hotel is nicely renovated. Staffs are wonderful and they take care of all your needs and make sure your stay is comfortable.

Business

10/10

Exceptional

22 Jan 2020

Verified traveler

Comfortable, clean, and spacious.
City center location, can walk anywhere easily from here

Business Self

8/10

Excellent

24 Dec 2019

Verified traveler

very good location. However, I have been a frequent visitor and internet access is always slow or down.

Friends_and_family Family

6/10

Pleasant

24 Oct 2019

Verified traveler

+ Nice staff
+ Good location
+ Good rooms size

- Slow and unstable internet throughout the hotel.

Leisure Friends

8/10

Excellent

03 Oct 2019

Florian

Good

Good

6/10

Pleasant

02 Oct 2019

muhsen

The hotel is beautiful and the location is great but the internet is not working and I used my internet throughout my stay as there are no TV channels except Netflix and on your own account and breakfast is very poor

Leisure Self

10/10

Exceptional

30 Sep 2019

Verified traveler

NIce boutique hotel in Bandar Seri Begawan. Definitely will be coming back to stay

Business Self

8/10

Excellent

23 Sep 2019

E

Clean. Comfortable bed. Competent desk staff. Perfectly fine hotel.

Leisure Self

8/10

Excellent

13 Aug 2019

Verified traveler

Overall lighting very poor especially near the writing table.
Additionally access to the internet is very difficult with very
complicated passwords.
The room is rather small in area.
The only advantage is the location is conveniently located.

Business Self

8/10

Excellent

28 Jul 2019

Sarah

Great location - just a few minutes walk from the waterfront Mosque and markets.

Bed a bit too hard and the faucet in the shower squeaky but otherwise all good

Family

10/10

Exceptional

10 Jul 2019

Verified traveler

The staff were very pleasant and helpful. Nice breakfast. A free shuttle to several of the local sites and night market. Centrally located.

Leisure Self

8/10

Excellent

01 Jul 2019

Verified traveler

The hotel is generally clean and location is relatively convenient.Staff services are good as my checkin was done very quickly and the transfer from airport to hotel was very comfortable.

Business Self

6/10

Pleasant

30 Jun 2019

Verified traveler

Towels are not new
Not clean room
Too noisy outside

Leisure Family

8/10

Excellent

05 Jun 2019

Verified traveler

Very good location walking distance to all the sights. Hotel needs a bit of touch ups in the rooms.

Leisure Partner

8/10

Excellent

29 Apr 2019

Verified traveler

Good location and staff.

Convenient location. Friendly and helpful staff. But wifi consistency needs improvement.

Family

10/10

Exceptional

03 Apr 2019

Verified traveler

EVERY THING IS FINE RIGHT FROM RECEIPTION STAFF LOBBY ROOM SERVICE

Business

8/10

Excellent

20 Mar 2019

Verified traveler

sewage smell in bath room

8/10

Excellent

10 Mar 2019

Md

Our stay in Brunei was good

The hotel was good but there are a few things we didn't like. Specially the towels were very bad as it is too old, discolored, thin and really not usable. As we entered in the lobby found a bad smell. Later the staff mentioned that was from the open fish aquarium
Otherwise the other things like service and the staffs were very helpful and courteous. Our flight was 6.30 pm, they allowed us to stay until 3 pm and arranged a shuttle service to the airport with fees.
The hotel is at the centre of the city. All places are within walking distance. The major attraction, the
Sultan Omar Ali Saifuddin mosque was 8 mins away. We took a boat a ride to see the water village. That was really amazing. We look a bus to visit the Gadong mall which was 20 mins away. The buses were very old couldn't believe in Brunei which is such a rich country.
We enjoyed our stay

Family

10/10

Exceptional

24 Nov 2018

Charles

The hotel was very pleasant. Check in was very easy. We arrived in the late morning and we’re able to go to our room immediately. The staff throughout the hotel were great. The included breakfast was very good. Hotel is clean and tidy.

Partner

8/10

Excellent

05 Nov 2018

Verified traveler

Generally good but breakfast is disappointing.
Cleanliness is acceptable but could be better if the smell is not so pleasant.
The lighting in the room and toilet sufficent and the switches to the light could be better position .
Other than the above i am quite happy with my stay there.
Location is excellent.

10/10

Exceptional

25 Sep 2018

Verified traveler

Nice spacious room
Only unlike the towels were shabby and it is time for some new ones

8/10

Excellent

03 Sep 2018

Nita

Great hotel for a quick trip to BSB

Great location, helpful staff, easy in and easy out. Quiet room for a good night's sleep. Many food options nearby

Partner

10/10

Exceptional

13 Aug 2018

Christine

Wonderful stay!

Very comfortable hotel with pleasant staff in a great location! It's in very short walking distance to all of the sites I wanted to visit. I would highly recommend this hotel.

10/10

Exceptional

11 Aug 2018

Ruth

Convenient to Bandar Seri Begawan city centre

Helpful staff who were happy to look after some luggage the day before we checked in as we were going to Temburong for one night. Room smallish but lovely lobby area with different seating options to relax in.

Friends

10/10

Exceptional

31 Jul 2018

Tanya

Good hotel

The hotel staff were very helpful. Location is pretty good for tourist given hotel provides shuttle to night market too.

Family

8/10

Excellent

14 Jul 2018

Esther

Friendly, helpful and close

Everyone was very helpful and the hotel was well set up. Position meant it was easy to go everywhere. Brunei was a wonderful place, very safe. A day tour was definitely worth it.

6/10

Pleasant

16 May 2018

Anthony

7 years since an update

While the location is great, I can only give the hotel a 3 at best. The rooms have no decore at all and the furniture looks like it came from Ikea...bought on sale. The sheets and towels all need to be tossed. And the bathroom is small with poor lighting. Guess I’m saying you can do better.

Partner

10/10

Exceptional

01 May 2018

Khushaal

Great.

Was great, everyone very friendly, decent buffet selection at breakfast and clean, comfortable room.

8/10

Excellent

11 Apr 2018

Edward

Overall the stay at Brunei Hotel was good. However the only complaint I have is that the bathroom is too small.

Family

8/10

Excellent

01 Feb 2018

heidi

Close to downtown

Breakfast good, varied every day. Staff always friendly and helpful. Very clean hotel.

10/10

Exceptional

25 Jan 2018

Wai Kit

Nice Hotel in BSB

Comfortable Hotel, serve a very good breakfast. Make sure you check out their lunch or dinner menu too. The staff are helpful in assisting all your request, such as booking taxi and etc.

8/10

Excellent

23 Jan 2018

Erik

Great location

Nice high standard hotel with excellent location in BSB

Partner

10/10

Exceptional

01 Jan 2018

Wonkeun

Right hotel in BSB city

Hotel location is great to access Kampong Ayer, Mosque, shopping mall. Places are by walking distance and hotel runs a shuttle to the Mall. Employees are very friendly. Room was enough for small family and clean. We had dinner in the hotel, it was very nice food. I strongly recommend this hotel for BSB city tour.

Family

10/10

Exceptional

14 Sep 2017

Mark

Thank you Yung & Staff!!

Was impressed by the level of service for such a low priced property.

8/10

Excellent

24 Jul 2017

Verified traveler

Small city, hotel location excellent

Bandar Seri Begawan is a small time capital in a quiet peace-loving country, therefor visitors should not expect resort-style vibrancy. What it has is the perfect ambience for total peaceful relaxation. You will love the happy response you'll receive from all the local people. Take a guided tour of the area, then sit back and relax, for all the interesting places to revisit are within easy walking from the hotel. Brunei hotel also provides a free shuttle service to the Gadong Mall area.

8/10

Excellent

21 Jul 2017

Mesquita

A hotel near to so much

A pleasant, clean and very central hotel. However I was disappointed that there was no free breakfast or airport shuttle. Though there was one to the malls!!

8/10

Excellent

20 Jun 2017

scott

Cozy hotel to stay in

Kind staff and nice location

10/10

Exceptional

09 Jun 2017

E M

Staying at the Brunei Hotel

The Brunei Hotel
This hotel could not be more central to the city area. The taxi boats are outside the hotel door. Places to eat are mostly a walk away and many major attractions are also within easy walking distance. The hotel cafe was closed while we were there because of Ramadan; the inclusive breakfast provided for a wide range of tastes and cultural preferences. The hotel clearly explained the impact of Ramadhan on hotel guests. The rooms were clean and comfortable and well serviced. The desk staff were very helpful and willing to arrange ad hoc trips e.g they arranged for a reasonably priced taxi boat to see the proboscis monkeys. The hotel works with Freme Travel for half and day trips.

Family

10/10

Exceptional

25 Apr 2017

Verified traveler

Great location in the city, very close to bus station, Royal Regalia museum and mosque.

Air conditioning was good, as were toiletries, bed comfort and breakfast

6/10

Pleasant

10 Mar 2017

Verified traveler

Disappointed

I booked months in advance, asking for a high floor and market view. I got the 1st floor looking at another street. Bath mat had a hole in it. Doona cover had a hole in it. Laminate flooring was ripped. Hotel was at 25% capacity. So why?? Limited breakfast for Europeans.

8/10

Excellent

01 Mar 2017

Bruce

Good value

Hotel was ok

Partner

8/10

Excellent

15 Feb 2017

Venk

Nice hotel close to all attractions.

A welcoming atmosphere. The staff were very friendly and readily accommodated our needs.

6/10

Pleasant

09 Feb 2017

Verified traveler

Average hotel,

The hotel staff was very nice the accommodation are at the lower end. Clean and comfortable, restaurant food was okay I would not recommend eating steak there.

10/10

Exceptional

23 Jan 2017

Verified traveler

Very good experience! Love my stay here and its near the airport.

8/10

Excellent

27 Nov 2016

Verified traveler

Overall it was a good and comfortable hotel.
The room was clean and staff was kind. Location was also great.

10/10

Exceptional

23 Oct 2016

Soon Meng

Convenient location

A good location if you have business in the area. A variety of restaurants, fast food places and cafes within a few minutes' walk - including Kaizen Sushi, Fratini's Italian, Coffee Bean, Burger King, and Phongmun Chinese restaurant - where I had a very good meal. I got a decent cheap haircut (Brunei $4) at a barber shop in the same block as the hotel. Only 15 minutes from the airport - the hotel phoned for a metered taxi for me. My room itself was clean and a good size. But the windows looked onto other windows - if you like a view, mention it to reception to see if there's that option. It was nice to be able to walk to the riverfront - not much happening there, but I liked watching the river taxis. I had the hotel's breakfast, which was not bad, but next time would probably just have breakfast at one of the nearby eating places.

10/10

Exceptional

12 Oct 2016

Allan

Convenient and cheap

Overall stay is good with the price paid for

8/10

Excellent

11 Sep 2016

Verified traveler

the location is good.
the staff is also very good.

6/10

Pleasant

29 Aug 2016

Richard

Clean and modern.

Whilst its a very clean and modern hotel, the rooms are small and there was a constant noise from either air conditioning or other machinery during the night making it very difficult to sleep.

8/10

Excellent

18 Aug 2016

Ankit

The Brunei Hotel

Good stay, good hotel and great service.

The lack of TV channels to choose from was an issue.

6/10

Pleasant

07 Aug 2016

Maria

Close to sights.

Nice staff but no attention to detail. Room was clean but, as there were 3 of us in a triple room, toiletries were for one or two. On checking late we found this out and asked it to be rectified. They brought up shortfall but did not give us third cup, only one glass was there and no tea or coffee.which were meant to be supplied. They asked us what was missing rather than do a look around.
Breakfast, however was good.
We asked for advice on sights and went to Museum which we found our was closed for renovation. They did not know even though we were told by Museum staff everyone was told. It was a hike out and public transport scarce so we were stranded.
A shuttle service is provided from airport for 30 dollars and free to some sights.

8/10

Excellent

05 Aug 2016

Verified traveler

Overall a very pleasant experience. However the room is abit dark as there are no ceiling lights. It had to rely on 2 bed side table lamps and 1 standing light by the TV.

10/10

Exceptional

03 Aug 2016

Verified traveler

Great place to stay in Brunei

The location is fantastic. BSB Bus Terminal is right at the back; Walking distance to Yayasan Complex, Residence Jetty, Teng Yun Temple, Royal Regalia Building, Sultan Omar Ali Saifuddien Mosque and of course, Kaizen Sushi!
Staff are nice, approachable, helpful and efficient. You can ask them to get you a taxi if you are lost in the city.
The room is very clean, even equipped with a fridge. Local newspaper delivered every morning.

10/10

Exceptional

01 Aug 2016

Tay

Nice hotel

Is such a nice hotel that I want to go back if I visit Brunei again.

10/10

Exceptional

05 Jun 2016

Oliver

Excellent

Good value for money. Centrally located. Friendly staff. Most of the sightseeing are in walkable distance from the hotel .

Family

8/10

Excellent

03 Jun 2016

Kathy

nice clean hotel close to many attractions

The hotel was very clean and the staff were all very helpful and friendly.

10/10

Exceptional

20 May 2016

Margaret

Nice place to stay

Very comfortable, staff friendly and efficient.

Partner

8/10

Excellent

20 May 2016

Verified traveler

Modern hotel in centre of town

Modern hotel with very reasonably priced restaurant. Breakfast basic but adequate. Great central location. Gave us
free late check out till 4.00 pm

8/10

Excellent

09 May 2016

Kent

the hotel Staff was very helpful

Family

6/10

Pleasant

24 Apr 2016

Lawson

The hotel is close to the Centre of Bandar series Begawan. There is little going in the evening

10/10

Exceptional

06 Apr 2016

Verified traveler

Great location of hotel

Very central location. Helpful staff and hotel is very clean and good size. Buffet breakfast is nice as well.

10/10

Exceptional

21 Mar 2016

Francois

NICE HOTEL

VERY GOOD HOTEL CLOSE TO EVERYTHING

Partner

8/10

Excellent

28 Dec 2015

THELMA

Family Bonding in Brunei Darusalam

Easy check in, the staff were very helpful & friendly, the food was ok, good location - walking distance to Regalia Museum, mall & mosque. My husband & son were glad of the relaxing atmosphere of clean room/hotel

Family

8/10

Excellent

23 Nov 2015

Verified traveler

Comfortable, central to BSB.

As there are less than 40 taxis in Brunei we engaged a driver to take us to some of the points of interest away from the hotel. We walked around BSB, caught the hotel shuttle to Gadong and return. We negotiated a boat ride around the waterways and even got to see probiscus monkeys in the wild, leaping across the tree tops.

8/10

Excellent

22 Nov 2015

Karuna

Good Value for Brunei

Centrally located hotel, good room service menu and breakfast, not new but well maintained, hassle free stay.

8/10

Excellent

20 Aug 2015

Verified traveler

It's all about location.

Great central location. The mattress in our room was uncomfortably hard. Staff very eager to help. Breakfast buffet decent.

6/10

Pleasant

13 Aug 2015

Verified traveler

Does what you'd expect

I only went to Brunei because I was on borneo so thought I'd check it out. I certainly wouldn't hurry back! Speed boat up the river was Ok and the stilt village interesting but that's about it. And nowhere to go out (no drinking remember) or even eat apart from street food. The hotel does exactly what is required, no more, no less. It may well be the best hotel, and it is clean and almost stylish, so it does the job. But no frills.

10/10

Exceptional

22 Jul 2015

Jean

The Brunei - a central hotel

The Brunei Hotel is central to the city, river, the water village, shops and other places of interest. Our room overlooked the markets and a tributary of the main river, where water taxis are plentiful and cheap.